Expanding your at-home workforce can have a significant effect on IT infrastructure, security/compliance, and company processes. Progent has 20 years of background assisting SMBs to plan, configure, administer, optimize, and debug IT networks that incorporate work-from-home employees. Progent can help your Morgan Hill organization to select the right technologies and follow best practices in creating and operating a secure virtual solution for teleworkers that promotes collaboration and returns top value. Progent can provide support services ranging from on demand expertise for getting you past occasional technical bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Morgan Hill, California businesses to with any facet of building a high-performing telecommuting environment by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Help Desk services, data security, data protection solutions, and unified management.

Unified Management for Telecommuters
Microsoft has rebranded and rebundled its endpoint management platforms under the title Microsoft Endpoint Manager, which includes Intune for cloud-based management of mobile and remote endpoints and Configuration Manager for managing on-premises computers. Endpoint Manager features a centralized solution for protecting corporate data by managing local, mobile, and at-home endpoint devices.

Intune
Intune is part of Microsoft's Endpoint Management family that also includes Configuration Manager. Intune is a cloud service for managing and securing remote computers and software. Managed endpoint computers can be personally owned or company owned. IT admins managing the enrolled endpoint devices of at-home workers can utilize Intune to deploy and authenticate applications on devices, push updates and certificates, set up policies for permission to access information and resources, set passwords, create VPN tunnels, control how home-based workers share information, set up threat protection, verify security compliance, and erase sensitive information from lost, stolen or decommissioned devices. Microsoft Intune runs with iOS/iPadOS, Android, Windows, and macOS endpoints. For information about Intune and how Progent can assist you to use this platform to manage the endpoint computers of your at-home workforce, see Intune teleworker device management expertise.

VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management product that helps network managers to keep remote endpoints up to date and protected. Workspace ONE uses VMware AirWatch for unified endpoint administration plus VMware's Horizon virtual software delivery technology for authorization control, app management, and configuration management of endpoint devices. Workspace ONE operates with devices based on Windows 10, macOS, iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-site deployment via a perpetual license. Key features of VMware Workspace ONE include rapid over-the-air deployment of new laptops, immediate onboarding of new users, policy setting and enforcement for all categories of devices, unifies reporting and analytics, email encryption, and tight integration with Microsoft applications and cloud-based products. To learn about Progent's expertise for VMware Workspace ONE, see VMware Workspace ONE mobile device management expertise.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining a productive work-from-home solution for your Morgan Hill, California company, phone 1-800-993-9400 or visit Contact Progent.



An index of content::

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    Progent offers economical remote support for all releases of Office Access including desktop and browser-based versions and can provide expert help for Access application development, database migration, performance optimization, report design, and maintenance. Progent also can provide tailored webinar classes for Access application programming and database administration.

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    Progent offers the support of Microsoft-certified engineers as well as seasoned software programmers, database administrators, project management experts, Cisco-certified network architects, disaster recovery/business continuity planning specialists, and certified data security consultants to assist you to evaluate the potential advantages of SQL Server 2012 for your organization, install test systems at your datacenter or at Progent's lab, design and execute out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from other RDBMS platforms, and configure an efficient and secure network infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.

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    Aironet Wi-Fi Access Point Support and Setup

    Progent's Cisco certified wireless networking experts offer economical remote and onsite help for legacy and current Wave 2 Aironet wireless access points (APs) and Progent can assist you to plan and manage Wi-Fi environments that include indoor and outdoor/ruggedized Aironet access points.

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    Solaris Remote Technical Support

    If your office network mixes Sun Solaris technology with Microsoft Windows, Progent can show you how to integrate your servers into a cohesive network that allows all your operating systems to run side by side for simple administration, seamless information exchange, high reliability, superior throughput, and strong security. Progent's Solaris and MS Windows coexistence assistance services feature IT infrastructure integration and support, consulting for Windows services for UNIX, online network monitoring and administration, remote network support and repair, on-site technical support, and Helpdesk services.

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    Windows Enterprise Directory requires significant hands-on experience to configure efficiently across a large corporation. Progentís Microsoft Certified consultants are experts in planning, deploying, and supporting sophisticated Microsoft Enterprise Active Directory projects. Progentís areas of expertise with Microsoft Windows Active Directory include replication problems, multi-domain partition configurations, repair of corrupted Active Directory objects, dealing with legacy beta version configuration objects in online AD systems, and fixing unsuccessful installations of AD and Active Directory-associated applications.

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    Progent's short-term staff augmentation services allow you to respond to sudden increases in demand for IT support personnel without incurring the expense and hassle associated with vetting and recruiting experienced technical workers and without increasing your full-time workforce.

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    Progent's management team consists of seasoned professionals with decades of background delivering computer consulting, troubleshooting, and strategic information system planning to organizations ranging from startups to Fortune 500 companies. Great service calls for great people, and Progent has put together a management staff that can provide customers with the best service value available anywhere.

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    Progent's certified information technology experts offer Windows Server 2016 migration consulting to help organizations of all sizes to plan and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can help you to evaluate the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to benefit from the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.

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  • Remote Technical Support SharePoint 2016 Power Query
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    Progent's Microsoft-certified consultants can provide economical online and on-premises consulting expertise, software development, and troubleshooting services for businesses of all sizes who intend to upgrade to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint.

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    Cisco EWC for Catalyst 9100 AP Specialist

    Progent's Cisco Catalyst 9100 Series Wi-Fi 6 WAP consultants offer affordable remote and onsite help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).

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    Largest Microsoft Help Desk Consultant Services

    The Help Desk support model used by Progent's Technical Response Center gives small businesses an efficient alternative to reliance on independent service individuals by offering broad expertise shared by numerous support teams, optional round-the-clock availability of urgent help, escalation capability to top-level engineers for handling the most complex issues, support consistency and reliability, prompt follow through overseen by seasoned service administrators, a choice of easy-to-use mechanisms for requesting service jobs, plus excellent process transparency made possible by ticket updates and available through a web portal.

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    Desktop Update Automation Security Consulting Firm

    Progent's Microsoft-certified consultants can help you to streamline desktop PC software update management by delivering expertise with management tools like System Center Configuration Manager 2007, SMS 2003, and Windows Server Update Services (WSUS).

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    Windows Server Update Services Consulting Services

    Microsoft Windows SUS allows network managers to deploy and monitor the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft WSUS, network support personnel can fully and effortlessly manage the installation of patches that are published via Microsoft Update to servers and workstations in a company. Progent can help you with complex details of the initial setup of Microsoft Software Update Services such as designing the Microsoft Software Update Services deployment, setting up client's workstations, defining the Group Policy parameters, and ensuring your Microsoft Windows Server Update Services GPO is associated with an Active Directory container appropriate for your network environment.

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  • CISSP Certified Cybersecurity Consultants
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    Progent's CISSP-certified cybersecurity consultants can help businesses of any size with any aspect of information system security. Progent can help create efficient cybersecurity solutions that guard a small business against advanced threats or Progent can design, deploy, and manage an end-to-end security environment for hybrid enterprise networks that accommodate local, remote, and mobile users accessing IT resources distributed across multiple physical datacenters and public and private clouds.

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    macOS and Windows IT Consultants

    Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the industry's most familiar office productivity applications. Progent's Apple-certified Macintosh experts can show you how to configure Mac Office on a mixed-platform environment combining Apple OS X and Windows computers so that Macintosh users can access the latest features in Word, Excel, PowerPoint and Entourage in order to share data and system resources with colleagues who use Microsoft Windows. Progent's engineers have experience with both Apple Macintosh and Windows platforms and can provide service for networks that combine Mac with Windows systems with extensive resource sharing, or networks which intentionally restrict sharing between Apple Mac and Windows users.

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  • Remote Support SCCM 2016 Security
    On-site Support SCCM 2016 and Windows Server 2016

    System Center Configuration Manager 2016 automates application and device provisioning across multiple sites, streamlines security and compliance settings control, inventories network resources, guards against corporate data leakage, provides health monitoring, allows safe end-user self service, and offers a common point of control for managing multi-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud experts can help businesses of any size with any facet of planning, implementing, operating and repairing a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid networks.

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  • Support and Integration Operations Manager
    IT Consulting Microsoft Operations Manager

    Progent's Microsoft-certified consultants have over a decade of background designing, implementing, optimizing and troubleshooting Microsoft SCOM solutions and offer companies of all sizes expert online or onsite consulting services for Microsoft SCOM 2012. Progent can assist you to design a topology for System Center 2012 Operations Manager servers that provides the performance and resilience required to monitor your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs based on leading practices for tracking network fabric and Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast remote or onsite troubleshooting to help you to fix serious problems uncovered by System Center 2012 Operations Manager.

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