Fast Online Support for Morgan Hill California Computer Networks
Fast Remote Support for Morgan Hill NetworksFor organizations located in Morgan Hill California, Progent offers online help for computer systems based on any mix of Microsoft, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Premier engineers have provided remote troubleshooting to businesses in every state in the U.S. (Check out testimonials from Progent's clients.) In addition, Progent can furnish the expertise of Cisco CCIE-certified engineers to solve complex networking issues, as well as the services of CISA and CISSP-qualified cybersecurity consultants to handle advanced security design and diagnostic issues.

Progent's online technical support engineers offer excellent leverage due to the fact that they possess the real-world experience and have access to the advanced technology necessary to solve the majority of network issues quickly. Efficient support lowers immediate costs because service calls require fewer billable consulting minutes. Online help also eliminates the cost of sending an engineer to your site. Your company benefits additionally with indirect costs by reducing or eliminating system downtime and related losses resulting from business disruption, upset customers and vendors, unproductive employees, and distracted management. Progent's extensive online consulting experience is particularly valuable for organizations that rely on public clouds for vital infrastructure or applications like Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud Platform, or where on-premises support may not be an option.

Progent's pricing model for remote support is structured to stretch your network support investment. Progent bills by the minute for phone assistance, so you are billed exclusively for the support that you actually get. Unlike many online support companies, Progent requires no startup charge or minimum job duration. Progent's per-minute billing unit and simple model for pricing eliminate scenarios where fast fixes manage to turn into substantial invoices. Progent's skill at disposing of problems efficiently means your business saves cash.

Progent's Remote Consulting and Troubleshooting Services
Over time, Progent has refined an array of optimized tools and field-proven methodologies that promote the maximum level of efficiency for online consulting and repair for IT networks of any size. Progent offers protected Virtual Private Network support for VPN gateways from multiple leading companies including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN connectivity allows the experts of Progent's remote service group to connect to your company's environment remotely without compromising system security.

Progent's proven service reporting system keeps thorough histories describing the support that Progent's customers have been provided. Progent's authorized engineers have the benefit of the history of assistance rendered to each customer by every consultant. This archive of trouble tickets and fixes is stored as a readily searchable support knowledge base that enables Progent's remote technical experts to communicate their knowledge company-wide to make sure that the efficiency of Progent's technical support improves over time. Progent's advanced accreditations and close relationships with major industry leaders including Cisco and Microsoft open up other vast technical knowledge bases and permit fast response from vendors' internal engineering staff with the result that Progent's remote service specialists are able to determine the most efficient resolutions promptly.

Remote services offered by Progent to companies in Morgan Hill California include:

Progent's ProSight Flat-rate Managed Services for Small and Medium Size Businesses
Progent offers a family of budget-friendly, fixed-price managed services designed to allow small and mid-size businesses to benefit from the same advanced IT solutions deployed by many of the world's top enterprises. The ProSight series of IT management outsourcing services addresses all critical areas of modern networking such as email protection, threat defense based on machine leaning, automated backup and disaster recovery, infrastructure management, VM hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior-based machine learning tools to defend endpoints as well as servers and VMs against modern malware attacks such as ransomware and file-less exploits, which easily escape traditional signature-matching anti-virus products. ProSight ASM protects on-premises and cloud-based resources and offers a single platform to address the complete threat progression including protection, infiltration detection, containment, remediation, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver affordable in-depth security for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers firewall protection, penetration alerts, device management, and web filtering through leading-edge technologies packaged within one agent managed from a unified control. Progent's data protection and virtualization consultants can help your business to plan and configure a ProSight ESP deployment that meets your company's unique needs and that allows you prove compliance with legal and industry data protection standards. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for immediate action. Progent's consultants can also help you to install and test a backup and restore solution such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates your backup processes and allows fast recovery of vital files, applications and VMs that have become lost or corrupted due to component failures, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can deliver advanced support to set up ProSight DPS to to comply with regulatory standards such as HIPAA, FINRA, and PCI and, whenever necessary, can assist you to recover your critical information. Learn more about ProSight DPS Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of top information security vendors to provide centralized management and world-class protection for all your email traffic. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter serves as a preliminary barricade and blocks most threats from making it to your network firewall. This decreases your exposure to external attacks and saves system bandwidth and storage space. Email Guard's onsite security gateway appliance provides a further layer of inspection for inbound email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email that stays within your security perimeter. For more details, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized businesses to map, track, reconfigure and troubleshoot their connectivity hardware like routers and switches, firewalls, and access points plus servers, client computers and other devices. Incorporating cutting-edge RMM technology, WAN Watch makes sure that infrastructure topology diagrams are always updated, copies and displays the configuration information of virtually all devices on your network, monitors performance, and sends alerts when problems are detected. By automating time-consuming network management activities, WAN Watch can knock hours off ordinary chores such as network mapping, expanding your network, finding devices that need important updates, or identifying the cause of performance bottlenecks. Learn more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to help keep your network running efficiently by tracking the health of vital computers that drive your information system. When ProSight LAN Watch detects a problem, an alert is sent automatically to your designated IT personnel and your assigned Progent engineering consultant so that any looming problems can be resolved before they can impact your network Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected Tier III data center on a fast virtual host set up and maintained by Progent's network support experts. With the ProSight Virtual Hosting service model, the client owns the data, the operating system software, and the apps. Since the system is virtualized, it can be ported immediately to an alternate hardware solution without requiring a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and safeguard information about your network infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSL certificates or domains. By updating and organizing your network documentation, you can save up to half of time spent trying to find vital information about your network. ProSight IT Asset Management includes a common location for storing and sharing all documents required for managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether youíre making enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost alternative for small and medium-size organizations to get an objective evaluation of the overall health of their IT system. Based on a selection of the top remote monitoring and management tools in the industry, and supervised by Progent's certified team of IT experts, ProSight Network Audits help you see how well the deployment of your essential network assets adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits such as a cleaner Active Directory (AD) system. Both also include one year of state-of-the-art remote network monitoring and management. Advantages can include easier network management, better compliance with information security requirements, more efficient utilization of IT assets, faster problem resolution, more reliable backup and recovery, and less downtime. See more information about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service centered on a phone interview with a Progent information assurance consultant. The fact-finding interview is designed to help assess your company's preparedness either to block or recover rapidly after an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to gather information concerning your existing security profile and backup system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow best practices to deploy an efficient security and backup environment that meets your company's requirements. For details, visit The ProSight Ransomware Preparedness Report.

Special Support Services Offered by Progent
Progent can provide the skills of seasoned online consulting experts for special IT projects. Progent's rates for longer-term consulting tasks are set according to the qualifications of the engineers required. Progent's background in these special fields of computer technology allows clients to execute major projects within budget and on schedule. Progent's special online consulting services include:

  • Help Desk Call Center Support
    Progent's Help Desk programs for businesses with environments based on Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology include comprehensive Help Desk Call Center services, co-managed Help Desk support services, and Helpdesk consulting. Progent's Standard Help Desk Services offer smaller organizations a complete solution that manages all facets of remote desktop support from initial requests through ticketing, screen sharing, status tracking, problem solving, and management reports. Progent provides call desk services at a significant discount from Progent's normal Level 1 desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to resolve challenging issues.

    Progentís Help Desk sharing services make it possible for your IT organization to split responsibilities for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of seasoned desktop support engineers and matter experts (SMEs). Progentís Help Desk Co-management service is an advanced support solution built around the leading PSA tool for managing end-user service requests, ticketing, ownership, status tracking, and reporting.

    Progent's Help Desk Call Center team of veteran network consultants offers your clients in Morgan Hill California immediate contact with an efficient technical support resource with years of experience offering telephone-based support and online diagnostics for IT systems based on Microsoft, Cisco, macOS and OS X, or UNIX/Linux components. Progent's mission is to give the Help Desk the reputation as a major enabler of company efficiency, and Progent's aim is to solve instead of just annotate IT issues.

  • Applications Services: Education, Custom Programming, and Problem Solving
    Progent's Applications Consulting staff provides remote professional engineering support and training in special business application fields that include Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management (CRM). Progent also can provide consulting, programming, and training for popular Microsoft business applications such as CRM, MS Office Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To find out more information concerning Progent's expertise, custom programming, and training services, go to Progent's Applications Experts Team.

  • Centralized and Streamlined Administration of Hybrid Cloud Networks
    System Center 2016 unifies and automates the management of hybrid cloud networks through comprehensive support for Windows Server 2016 servers, Windows 10; cohesive integration of heterogeneous environments that incorporate Linux, Hyper-V and VMware vSphere; and expanded public and private cloud support including tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consulting experts can provide world-class online and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help your business to plan and configure a new deployment of Microsoft System Center 2016, expand or optimize your current one, upgrade smoothly from a previous release of System Center, or troubleshoot your System Center solution.

  • Remote IT Infrastructure Monitoring Services
    Progent offers businesses in Morgan Hill California remote IT infrastructure monitoring and reporting by providing Microsoft System Center 2016 Operations Manager (SCOM 2016) consulting services and Microsoft System Center 2012 Operations Manager (SCOM 2012) support. Progent can configure SCOM to accommodate your environment so that your network maintenance is proactive rather than reactive. By detecting emerging issues before they grow into network outages, automated monitoring can avoid stressful and expensive service breakdowns. Progent can also use network monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Solaris, or Apple macOS and OS X networks, Microsoft networks, or environments based on a variety of operating systems.
How Your Morgan Hill Business Can Contact Progent's Online Service Experts
To contact Progent about urgent phone-based assistance with Microsoft Windows, Apple macOS and OS X, or Linux networks, go to Progent's Nationwide Remote Help, telephone 1-800-993-9400, or go to Contact Progent. For businesses and new businesses in Morgan Hill California, Progent's phone-based computer support engineers can provide expert and economical system support the instant your business needs it. More than 15 years of providing online repair services has earned Microsoft Partner certification for Progent's team of engineers and has enabled Progent to acquire high-end troubleshooting capability and to fine tune remote access tools to fix network problems quickly while eliminating the cost and lost productivity that comes with on-site service calls.

Even if your Morgan Hill office deals with a regular freelance support technician or maintains a full time organization that know how to handle typical computer problems, Progentís Microsoft certified engineers can offer an easy and seamless remote extension of your on-site resources for situations when your regular IT support personnel either lack the time or the knowledge to deal with sudden system emergencies or especially tough integration problems.

Advantages of Progent's IT Support for Companies in Morgan Hill California
Progent's remote IT consulting services enable your Morgan Hill organization to enjoy the benefits of on-call, enterprise-level network support without the expense of maintaining an in-house IT staff. Your network will derive greater strategic value by being more reliable, productive, and protected. Advantages to your business include:

  • Convenient virtual expansion of your on-site support resources
    With most offices in Morgan Hill California, nearby computer support resources, whether consisting of freelance consultants or an internal maintenance staff, can resolve the majority of network problems. On the other hand, serious problems might occur when local resources are overstretched or absent, and some trouble may involve IT products that is unfamiliar to your local support people. In these instances, Progent's on-call support specialists give you a convenient, quick, and budget-friendly way to augment your local help and to convey useful knowledge to increase your capability to deal with downstream issues in-house.

  • Less Reliance on Individual Consultants
    For IT maintenance, smaller companies often depend on independent freelance service providers. While freelance consultants carry less internal costs than big consulting firms and can often charge lower rates, they are occasionally overbooked, making it impossible to respond quickly to crisis situations. If a freelance service provider is occupied with another client, sick, on a trip, or in class, the absence of reserve personnel may force your business to go without assistance during an IT crisis. As your business expands, system unavailability and trouble with vital applications become more costly. The budget you thought you were conserving on an independent can be eaten up fast by lost productivity. Progent offers a reliable source of reserve support expertise to insure your IT system stays available.

  • Build a Scalable Foundation for Smooth Growth
    Organizations often start with an information architecture implemented on a shoestring budget. Without a robust framework, slap-dash fixes can get piled on top of an unstable foundation. As a company grows, reliability and scalability problems can impede the productivity of the business. Such badly designed systems require careful analysis, smart long-term planning, and extensive technical knowledge to upgrade to a system architecture that can deliver the stable foundation to meet critical business requirements and facilitate future growth.

  • Work with Solution Providers Rather Than Technology Resellers
    Smaller businesses require advice and technical training to negotiate an ever more complicated array of product alternatives available for accelerating business growth and improving efficiency. These companies do not need a network engineer who is attempting to resell a specific vendor's products. Network support and product selling can lead to a situation where the proposed solution is built around a predetermined technology instead of the genuine needs of a client. Progent eliminates these conflicts of interest by offering just services rather than products. This enables Progent to match IT expertise with the real interests of clients.

What Makes Progent Different from Other Service Firms?
Progent is a Microsoft Partner consulting company and Progent's number of employees, depth of IT expertise, fine tuned remote support tools, and understanding of enterprise networking allow businesses to escape the limitations associated with exclusive reliance on smaller consulting firms, individual freelance service providers, or limited internal resources.

Progent stands out by providing:

How Does My Business Start Receiving Online Technical Help from Progent?
To get started with Progent's online help services or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for IT help, go to Immediate Technical Support.



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    Progent's SonicWall firewall experts can show you how to deploy, manage, and update SonicWall firewall/VPN products including the newer SonicWall TZ and NSa families of appliances and the older SonicWall PRO 2040 products. Progent's CISSP and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into a complete security plan and design protection into your corporate practices.

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    Lync Server 2013, renamed Skype for Business, enables businesses of all sizes to create a manageable and secure communications ecosystem that supports the modern BYOD computing style with instant messaging (IM), presence, web conferencing with application sharing, as well as IP and PSTN calling enabled for a wide assortment of desktop and handheld devices. Progent's Microsoft-certified Lync 2013 consultants and network architects can help your company to assess the advantages of Lync Server 2013, create an in-house, cloud-resident (with Lync Online) or hybrid model suitable for your present and future goals, implement Lync 2013 in a way that expedites your ROI, and provide live webinar and on-premises training to your management team and users. Progent has expertise in critical pieces of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to combine Lync Server 2013 with popular Office and Office 365 apps such as Outlook clients and PowerPoint.

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    Progent's Private Cloud Hosting and Management outsourcing offers comprehensive hosting of a small company's servers in an environment that delivers the highest degree of dependability and scalability and is also easy to move to another host. Progent's Private Cloud Hosting options are built on mature virtualization technologies that allow small companies with mixed- platform environments to save dramatically on the costs of capital investments, system support, and IT administration while benefiting from world-class fault tolerance and an unmatched level of vendor flexibility.

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    Progent's Microsoft-certified professionals can assist you you to calculate the advantages of Windows Server 2008 for your company, create test programs and rollout plans, install Windows Server 2008 with your network environment and applications, train your IT personnel how to run new administration tools, and provide continuing consulting and tech support via budget-friendly options such as Contact Center service and remote technical support.

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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    Microsoft Windows 8.1 is engineered to run on devices ranging from smart phones and tablets to power-user desktops. An abundance of new and improved capabilities, such as touch screen interface and iconic tile GUI, provide a broad range of benefits for organizations who understand how to put them to work. Progent's Microsoft-certified consultants can assist bring your organization up to speed with Microsoft Windows 8.1 and show you how to gain significant business value from the operating system's many technical enhancements.

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    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) technology to help keep your network running at peak levels by tracking the state of vital devices that power your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your specified IT staff and your assigned Progent engineering consultant so all looming problems can be addressed before they can disrupt productivity.

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    Small to middle size companies can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and in addition have fast access to Progentís Microsoft and Cisco Premier network consulting professionals. With Progent's affordably priced IT support packages, small businesses can select a basic Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Operations Manager 2007 to provide small business information systems enterprise-class availability, security, and performance.

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    GIAC was established in 1999 to validate the skill of network security professionals. GIAC certifications are acknowledged by businesses and government organizations all over the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists can provide help with all of the security services addressed under GIAC accreditation including auditing network security mechanisms, incident handling, intrusion detection, web services security and security information and event management (SIEM) solutions.

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    Progentís high availability inter-site connectivity and 24x7 system infrastructure consultants can help small companies achieve zero-downtime Interoffice connectivity via fully redundant system architectures featuring transparent failover. Progentís Cisco Certified Internetwork Experts can plan and implement ultra-reliable Inter-office networks supported by zero-downtime EIGRP network routers or zero-downtime OSPF configurations of Cisco routers. Progent can demonstrate how redundant connections and automatic fail-over offers affordable non-stop interoffice connectivity.

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    Progent's Citrix-certified experts can help your business to plan, deploy, manage, and support a virtualized application delivery system based on XenApp. Progent's Cisco CCIE network engineers can show you how to enhance your network infrastructure for distributing server and client-side applications, and Progent's datacenter support consultants can assist you to manage and maintain a remote datacenter that features high uptime, advanced protection, and rapid recovery.

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    Progent offers clients access to engineers who have earned some of the IT industry's most prestigious credentials. Progent believes that clients have the right to know that their computer support providers have formal testing as well as broad practical field experience so that Progent's customers can use Progent's service with trust. In many cases, vendor certifications like the CCIE confers priority for significantly better vendor support than is offered to non-certified consultants, enabling Progent to offer customers a better level of computer support. In other cases, major certifications such as CISM or CISSP for network security can aid corporate clients to demonstrate compliance with regulatory requirements by using the services of accredited IT experts.

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    For enterprise project management assistance, Progent can provide access to veteran information technology professionals with decades of background in technology management, application development, and process design for organizations ranging from Big 4 companies to dot-com startups to government agencies. These high-level IT managers can provide project management skills to help enterprise clients adhere to best practices to ensure that major projects are successfully completed on time and on budget.

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    The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more bang for the buck than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-certified CCIE network experts can help your company to manage your legacy PIX or ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, integrate, tune, administer and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent's veteran group of network consultants and subject matter experts have extensive experience providing online and onsite assistance for businesses of all sizes who need to integrate Android phones into their IT systems so that users can be productive while on the go. Progent offers the range of skills to resolve network problems that involve numerous vendors and that entail a mix of legacy and current technology. Progent provides cost-effective remote consulting to assist you with any aspect of designing, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed technical support to help you to resolve especially challenging IT problems, or Progent can provide outsourced or co-sourced project management services to help you complete major network initiatives on schedule and on budget. Progent can assist with local, cloud-centric, or hybrid networks and can provide expertise with operating systems, applications, management tools and network infrastructure. Progent also offers specialized group or one-on-one training to show you how to manage and operate Android phones securely and productively.

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    With Cisco Catalyst switches for small and medium-sized companies, Cisco enables companies to realize the full benefits of bringing intelligence to their IT infrastructures. Cisco's switch product line allows you to deploy capabilities that make your IT network sufficiently robust to accommodate time-critical needs, expandable to support growth, secure enough to protect restricted data, and designed for prioritizing and managing all traffic to optimize network performance. Progent's CCIE and CCNP certified consultants can show you how to pick out and integrate Catalyst switches that make sense for your company. In addition, Progent's CISM certified security consultants can help you develop a strategic security policy and configure Cisco Catalyst switches so they help support your security strategy. Cisco Catalyst switching products that Progent supports include Cisco's Catalyst 2950 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 Series Switches.

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    Progent can assist you in all facets of your migration to Microsoft Exchange Server 2016 such as designing high availability system topology for a local, cloud-based or hybrid deployment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; determining mass storage capacity required for your virtual machines, mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web.

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    System Center Configuration Manager automates software provisioning and updating, centralizes security and compliance settings control, inventories network resources, guards against company data leakage, provides network health monitoring, enables safe self service, and offers a common control mechanism for managing mixed-OS networks based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud specialists can help your organization with any aspect of planning, implementing, using and troubleshooting a System Center Configuration Manager solution for on-premises, cloud, or hybrid environments.

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    Progent's Microsoft-certified consultants have over 10 years of experience providing messaging solutions for companies ranging from small businesses to large enterprises. Progent provides economical support for all versions of Exchange Server to enhance email and virus security, configure fault tolerant email environments, and facilitate off-site and wireless email access. Progentís Microsoft Exchange consulting services can assist you in planning and executing a move from an outdated SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Exchange 2016 Server. Progent offers integration help for Windows 8, Windows 7, Vista, and Windows XP clients running Office Outlook and can show you how to configure Microsoft Outlook Web App for all major web browsers. For e-mail virus defense, spam blocking and outbound data leak protection, Progent offers Email Guard security services.

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    Secure Application Publishing with Internet Security and Acceleration Server 2006 allows more protection of intranet resources while supporting increased productivity by making these resources available to authorized remote users. Internet Security and Acceleration Server 2006 can guard business applications, services, and information throughout all network components with application-layer filtering and powerful publishing wizards. Progent's Microsoft-certified Internet Security and Acceleration Server consultants can help you plan, install, set up, and support Internet Security and Acceleration Server on your system so your business benefits from a highly functional and affordable balance of security, convenience, and speed.

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    Progent's Cisco-certified SIP integration experts can assist organizations of any size to plan, integrate, maintain, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and can provide cost-effective online or on-premises expertise to assist businesses to move smoothly to an advanced unified communications ecosystem that offers accelerated return on investment. Progent's certified Microsoft unified communications consultants can assist you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms like Skype for Business Server or Lync Server for connectivity to a SIP-based IP PSTN trunk.

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