Computer Network Help for Mid-size Companies
Hybrid Cloud Solutions
Progent's Hybrid Cloud Integration Expertise
Public clouds allow businesses to minimize expenditures in infrastructure and slash operational costs, but cloud use can be restrained by factors such as performance, support for older applications, compliance, and management control over mission-critical applications. For these and other reasons, the majority of large organizations build hybrid IT models that combine private and public cloud resources.
Progent offers expert remote assistance for integrating business networks with one or several leading public clouds such as Azure, Amazon Web Services (AWS), and Google Cloud Platform (GCP). Progent's cloud experts can assist businesses to build and maintain seamless hybrid network models that combine internal data centers, branches and private clouds with popular cloud products and services. Progent's cloud integration support includes Microsoft Azure and Office 365 hybrid cloud design and configuration, Amazon Web Services (AWS) migration, Amazon Web Marketing Service software development and troubleshooting, and Google Cloud integration. Progent's 20 years of experience delivering advanced online network architecture expertise can enable you to successfully carry out your hybrid cloud integration initiatives and overcome your technical obstacles rapidly and affordably. In addition, Progent's certified security consultants can assess, validate, and resolve security issues related to your hybrid cloud ecosystem and assist you to follow best practices for network security.
Progent's Azure planning and integration consultants can help you with every aspect of Azure cloud migration such as needs analysis, prerequisites assessment, system architecture, pilot testing, deployment, automated administration, performance tuning, software license management, disaster recovery preparedness, security planning, and regulatory compliance assessment. Progent can help you to configure and troubleshoot firewalls and VPN tunnels so that your clients can safely connect to Azure services, and Progent's Microsoft-certified consulting experts can help you set up critical Microsoft platforms to run in Azure including Microsoft Windows Server, Exchange, SQL and Skype for Business. Progent can also assist you to set up a hybrid ecosystem that seamlessly integrates physical datacenters with Azure-based resources.
Progent's Microsoft Office and Microsoft 365 experts can assist companies to incorporate Office desktop and Microsoft 365 applications such as Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and OneNote into a seamless productivity solution that offers fast return on investment and promotes better business results. Progent can help you to integrate Microsoft Office or Microsoft 365 apps with one another and with additional core Microsoft platforms including SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent's consultants can also assist you to fix compatibility issues with different releases of Office and offers customized online Microsoft Office and Microsoft 365 training to individuals or teams.
Microsoft allows you to create seamless hybrid environments that combine Microsoft 365 Exchange Online and on-premises installations of Exchange. This allows you to have some mailboxes located at your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist you with any phase of planning, integrating and troubleshooting your hybrid Microsoft 365/Exchange solution. Progent's Exchange consultants can provide as-needed expertise to help you through stubborn technical problems and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Exchange initiative is completed on schedule and within budget. To learn more about Progent's online consulting expertise for integrating Microsoft 365 Exchange and on-premises Exchange systems, visit Exchange Online integration solutions with on-premises Exchange.
Progent's Amazon Web Services (AWS) integration consultants can provide cost-effective remote support to help businesses of any size to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for expandable low-latency storage, and Glacier for low-cost long-term archiving. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, readiness evaluation, system design and review, pilot testing, configuration, administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN technology and can show you how to deploy cloud-based or hybrid networking models that efficiently incorporate Amazon AWS services. Progent can provide as-needed support or Progent can deliver project management outsourcing services to help you move efficiently to the Amazon AWS cloud platform.
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to streamline their operations by automating crucial sales activities such as listings, orders, payments, fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales processes, merchants can broaden their market, lower their cost of sales, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you cut development time and costs and get to market quickly.
Progent's Google Cloud Platform integration experts offer cost-effective online and onsite support to help businesses of any size to migrate all or part of their critical IT resources to Google Cloud Platform services. This can save time and equipment expense and enable access to Google's state-of-the-art AI and machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, system design and review, testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security strategies.
Benefits of Working with Progent for Hybrid Cloud Solutions
Progent has more than two decades of experience providing advanced online consulting services to businesses of all sizes (see Progent's customer testimonials). Progent can assist your IT team in every aspect of creating and maintaining a hybrid cloud solution and offers as-needed technical support to help you resolve stubborn technical bottlenecks or Progent can provide project management outsourcing or co-sourcing to make sure you implement your hybrid cloud solution on time and within budget. Progent offers the expertise of Cisco-certified CCIE network engineers and firewall consultants certified by Symantec, Barracuda, SonicWall and others to build and troubleshoot an infrastructure for secure access to public cloud services. Progent also offers comprehensive disaster recovery planning and security and compliance evaluation services. To support BYOD computing in a hybrid cloud environment, Progent offers the expertise of iPhone and iPad technology consultants and Android integration experts.
Contact Progent for Hybrid Cloud Solutions
If you are looking for expertise to help you design, deploy or troubleshoot a productive and compliant hybrid cloud ecosystem, call Progent at
An index of content::
Windows Server 2019 Virtual Machine Remote Support Services
Urgent Windows Server 2019 Integration
Progent's certified Windows Server 2019 consultants can help your organization to design and carry out an efficient migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 delivers significant improvements in capacity, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and Linux support.
Azure and SCDPM integration Engineers
Microsoft Entra Exchange Consult
Progent can assist you to plan and carry out an efficient move from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access management for both onsite and Azure resources.
PowerPivot for SharePoint Outsourcing
Microsoft Certified Expert SQL Server 2012 Reporting Services Support and Setup
Progent offers the support of Microsoft-certified engineers and seasoned software developers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery/business continuity planning specialists, and certified data security professionals to assist you to assess the potential benefits of Microsoft SQL Server 2012 for your organization, install pilot systems at your datacenter or at Progent's lab, design and carry out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS platforms, and define an efficient and safe network infrastructure that helps you realize the full business benefit of SQL Server 2012.
Microsoft 365 Gmail migration IT Services
Exchange Online Archiving Support Services
Microsoft allows you to create seamless hybrid networks that integrate Microsoft 365 Exchange Online and local Exchange systems. This permits you to have some mailboxes hosted on your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consulting team can help you with any facet of planning, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can provide as-needed expertise to help you resolve challenging technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange initiative is completed on schedule and within budget.
Supplemental Support Desk Specialists
Network Consultants Shared Help Desk Ticketing
Progent's Standard Help Desk Services provide a complete solution that handles all aspects of online desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and reporting. Support services are provided at a significant discount off Progent's regular Level 1 desktop support rates, and Progent offers the option of fast as-needed escalation to subject matter experts to handle challenging problems.
SCDPM 2012 Deduplication Technical Support
Microsoft Certified Expert SCDPM 2012 Planning Specialist
Progent's Microsoft-certified consultants offer remote or in-person expertise to help companies of any size to plan, implement, manage, and troubleshoot a backup-and-restore system based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from earlier releases of Data Protection Manager or from another backup/recovery system, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud-based, or hybrid datacenters. Progent can provide as-needed help for fixing particularly stubborn problems, or comprehensive project management services. Progent can also help you to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.
OS X Remote Professionals
macOS Configuration Professional
Progent offers national online help and consulting services for companies who operate macOS and OS X networks or whose information systems feature a combination of Mac and Microsoft Windows technology. Progent's engineers can provide Mac clients a range of IT services including desktop assistance, migration to the most recent edition of macOS from other earlier versions of macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone and iPad support, or moving to iCloud. Remote network consulting offers maximum leverage for your information technology budget by extending client productivity and limiting the hours billed for computer analysis and repair. Sophisticated remote access technology and skilled technicians and engineers allow Progent to handle the majority of network problems without squandering time and expense by going to your site. In most of cases your IT issues can be remediated over the phone or via a combination of phone support and online access. Progent can make available Cisco certified CCIE network engineers and CISA and CISM certified security professionals to assist you with the toughest network problems.
Online Support Services Co-managed Call Center
Virtual Support Desk Support
Progent's Microsoft authorized Consultants provide three ways to help medium-size and large organizations create an efficient and successful internal Computer Support Helpdesk. Progent's consulting services include Return on Investment evaluation, process study and improvement, management reporting, education of internal personnel, and documentation of processes. Progent's Software Evaluation and Deployment Support Services help businesses sift through the numerous high-quality Help Desk software packages available and determine which packages may be too costly, miss critical capabilities, or align poorly with your organization's corporate culture. Progent also provides short-term staffing for organizations who want to augment their in-house Help Desk staff for occasional tasks or to substitute for vacationing or incapacitated workers.
Consultant Services SCCM Software Inventory
After Hours SCCM and Windows Server Online Troubleshooting
Configuration Manager automates application and device deployment and updating, centralizes compliance settings management, keeps track of network assets, protects against corporate data leakage, provides network health reporting, allows secure self service, and delivers a common point of control for administering mixed-OS networks based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud integration experts can assist you with any aspect of designing, implementing, operating and repairing a SCCM deployment for local, cloud-based, or hybrid networks.
Identity Authentication Computer Consultant
Duo Zero Trust Security Support Outsourcing
Progent's Duo service plans incorporate Cisco's Duo technology to protect against password theft by using two-factor authentication (2FA). Duo supports one-tap identity confirmation with iOS, Google Android, and other out-of-band devices.
Microsoft Exchange Server 2016 Migration Online Technical Support
Microsoft Exchange 2016 Migration Planning Specialist
Progent can assist your business in any and all phases of your migration to Exchange Server 2016 such as designing HA architecture for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; determining mass storage capacity required for your VMs, databases and log files; setting up hardware load balancing for high-availability CAS services; designing, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.
Consulting Services Microsoft SQL Server
Microsoft SQL Consulting Services
Microsoft SQL Server 2005 offers indispensable, familiar tools to computer experts as well as to network users, reducing the difficulty of creating, integrating, managing, and using enterprise information and database applications in environments ranging from handheld devices to corporate information networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require a network consultant with hands-on experience and broad knowledge in designing and deploying information-based, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft technology, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Word 2019 System Engineers
Microsoft 365 Outlook Consultancies
Progent's Office and Microsoft 365 experts can help companies to incorporate Microsoft Office desktop and Microsoft 365 applications including Excel, Word, PowerPoint, Outlook, Access, Project and OneNote into a seamless productivity solution that offers quick ROI and enables better business results. Progent can help your company to integrate Microsoft Office or Microsoft 365 applications with one another and with additional core Microsoft technologies such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server running locally or hosted in the cloud. Progent can also assist you to resolve compatibility issues with different releases of Microsoft Office and offers customized online instruction to individuals and groups.
IT Outsourcing Whitepaper
Advantages of IT Outsourcing Whitepaper
Progent's IT outsourcing packages provide budget-friendly computer support for medium-size businesses. Whether it includes designing system architecture, creating an internal Help Desk or using an outside one, deploying an updated email platform, monitoring your network, or developing a web-based business solution, outsourcing your network technical services can smooth out expenses and eliminate uncertainties, allowing network service expenses to grow in a more moderate and controlled manner than is feasible by assembling a bulky, knowledgeable internal IT staff. Progent's Outsourcing White Paper and datasheets tell you how Progent can help you build a protected and robust system architecture for your critical Windows-powered applications including Windows Server 2008, Microsoft Exchange Server, and Microsoft SQL Server 2008.
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