IT Outsourcing for Mid-size Companies
Hybrid Cloud Expertise
Additional Topics of Interest
ProSight Reporting Remote Infrastructure Monitoring Integration
Support Outsourcing ProSight Reporting Remote Infrastructure Management
ProSight Reporting is a growing line of in-depth reporting plug-ins designed to work with the top ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Online Wireless Site Survey Remote Support Services
Online Wireless Site Survey Professional
Progent's wireless site survey services make it easy to plan, install and troubleshoot a Wi-Fi LAN customized for your environment, providing you a wireless solution that delivers the coverage, speed, density, data protection, and hand-off capability your company needs.
Exchange 2016 Migration Engineer
Exchange 2016 Migration Planning Support
Progent can assist your business in any and all phases of your migration to Exchange Server 2016 including designing high availability system topology for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; determining mass storage requirements for your virtual machines, mailbox databases and logs; setting up HLB for fault-tolerant CAS services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Microsoft Proxy Server On-site Technical Support
Microsoft ISA Server Online Support Services
Progent's Microsoft certified professionals offer small and midsize businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers contain a full featured application-layer aware firewall that can secure your IT network from attack by outside and inside threats. Forefront TMG and ISA Server provide thorough examination of Internet protocols such as Hypertext Transfer Protocol, which enables these products to uncover many attacks that can elude ordinary firewalls. The combined firewall and VPN structure of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your network security through experienced design and deployment of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft-certified engineers can assist you to configure Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.
Technology Professional Spora ransomware recovery
Consultants ransomware protection
Progent's ransomware consultants can assist you to evaluate your ransomware defenses, monitor and protect your IT environment, assist with negotiating a settlement with a threat actor, and reconstruct a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Windows and UNIX Specialists
UNIX with Windows Specialists
Progent's UNIX platform support experts offer small and mid-size companies and software developers support for managing and maintaining UNIX, Linux or Solaris environments that operate with Microsoft-based networks. Progent offers your business contact with UNIX experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad array of experience provides you with an easy single consulting firm to show you how to create and manage a protected and reliable cross-platform connectivity and communications solution that supports UNIX and Microsoft coexistence by combining MS Windows with popular versions of UNIX including Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Online Support Services Azure Active Directory Hybrid
Immediate Active Directory DS Professional
Progent's consultants can assist you to plan and implement an efficient move from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity services across onsite and Azure resources.
IP Communications Online Consulting
Biggest Integration Services Cisco IP Video phones
Progent's CCIE-certified networking consultants can provide advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.
24-7 IT Consultants Microsoft Consulting Best Practices
Access to External Support Databases Small Office Computer Consultants
Progent's staff of Microsoft and Cisco Premier Certified consultants average more than a decade of real-world professional experience, at the forefront of network service, performing a broad variety of IT projects for a large array of customers. Each Progent consultant shares a refined collection of personal best practices which are incorporated into shared leading practices training that Progent instills in its consulting personnel. This ensures that you get not just world-class IT skills, but also a consultant with field-tested approaches for using computer knowledge to repair real-world IT problems efficiently.
Cisco ASA Firewall AVC Configuration Remote Support
Network Consultants Cisco ASA Firewall AVC Configuration
The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more value than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-premier CCIE network experts can assist your company to manage your current PIX or Cisco ASA 5500 security appliances or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, configure, optimize, manage and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
prime infrastructure Network Consulting
Urgent Consultant Services 3504 wireless controller
Catalyst line of wireless controllers simplify the management of Wi-Fi networks by unifying the configuration and management of Wi-Fi APs, optimizing Wi-Fi performance by limiting the effect of RF congestion, enhancing Wi-Fi availability with fast failover, and hardening security by identifying threats and filtering traffic content according to user type and location. Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controllers to manage and monitor wireless LANs of all sizes. Progent can assist you to maintain and debug your existing Cisco Wi-Fi environment or carry out a smooth upgrade to Cisco's latest wireless controller technology.
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Barracuda Networks Firewalls Audit
Barracuda Networks F-Series Firewalls information Systems Audit
Barracuda's affordable CloudGen Firewall devices combine web filtering, remote access, SSL tunnel VPN, high-security SD-WAN, and Zero-Trust protection with centrally managed and monitored services throughout your whole enterprise including on-premises, cloud, and hybrid deployment models. Public clouds supported include Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent has the expertise to serve as your go-to resource for network help, maintenance, training, and cybersecurity consulting.
Solaris Small Business Computer Consulting Firm
NetBSD Installation
Progent's UNIX platform support services offer small companies and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of experience provides you with a convenient single source to help you create and manage a secure and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or major Linux platforms including RedHat, SuSE Linux, Debian GNU/Linux and Mandrake.
Remote Support SMS Upgrade
SMS Upgrade On-site Support
Progent's Microsoft experts offer small and medium size companies enterprise-level consulting support for Microsoft Systems Management Server 2003 and System Center Configuration Manager, Microsoft's solutions for update and configuration automation. System Center Configuration Manager 2007 is Microsoft's new name for the update management platform formerly called SMS Server. Configuration Manager provides a variety of enhancements to Systems Management Server 2003 such as full automation, integrated Windows Vista Windows Server 2008 awareness, NAP security support, and boot image management. Progent's Microsoft certified engineers can show you how to use SMS or System Center Configuration Manager effectively for automated operating system and application installation, security patch control, application tracking, and software license compliance. Progent's consultants can also assist your company to migrate smoothly from Microsoft Systems Management Server to System Center Configuration Manager 2007.
24 Hour Mac Configuration Services
Top Quality Consultant Mac Phone-based
Progent offers national remote technical support and consulting services for businesses that operate Apple macOS and OS X environments or whose IT systems include a mix of Mac and Microsoft Windows technology. Progent's consultants offer Mac clients a variety of services such as desktop support, upgrading to the most recent version of macOS from legacy editions of Apple macOS or OS X, plus expertise with Mac application software. Progent can also assist you with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to iCloud services. Online network consulting offers optimum return for your IT budget by extending user efficiency and shortening the time billed for computer analysis and repair. Advanced online access tools and skilled technicians and engineers allow Progent to solve most network problems without squandering time and money by going to your site. In most of situations your network problems can be remediated by telephone or through a mix of telephone help and remote network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISSP premier security specialists to assist with the most difficult system problems.
Windows Server 2022 DNS-over-HTTPS Information Technology Consulting
Windows Server 2022 Windows Defender ATP Network Engineer
Progent's certified Windows Server 2022 consultants can assist your company to plan and carry out a cost-effective migration to Windows Server 2022 that features high availability and that uses a self-hosted network model or a hybrid model that integrates cloud-hosted Windows Server Online with a self-hosted implementation of Windows Server 2022.
ISA 2006 Information Technology Consulting
Open Now Consulting Services ISA Server 2006
Internet Security and Acceleration Server 2006 is a comprehensive edge gateway that offers a fully integrated application layer firewall, VPN, and web caching platform for securing the Internet-facing networks of any organization against a broad range of attacks. Progent's certified Internet Security and Acceleration Server 2006 experts can show you how to plan, rationalize, test, install, configure and support the Standard or Enterprise edition of ISA Server on your network.
.NET Blazor Developer Firm
.NET Visual Basic Engineer
Progent's application experts have worked for two decades with .NET tools and the Visual Studio development environment and can build or modernize .NET applications rapidly and at low cost.
CCIE Certified Catalyst Wi-Fi 6 AP Configuration IT Services
Catalyst 802.11ax AP Upgrade Professionals
Progent's Cisco Catalyst 9100 Series 802.11ax Wireless Access Point experts offer affordable online and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.
Technical Consultant ProSight Reporting Network Infrastructure Monitoring
Troubleshooting ProSight Reporting ConnectWise Manage Ticketing
ProSight Reporting is an expanding family of real-time reporting utilities created to work with the industry's top ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Call Desk for Remote Workers IT Consultants
Offsite Workforce Technology Consulting Services
Progent has two decades of background helping small and mid-size companies to plan, implement, tune, administer, and troubleshoot IT networks that incorporate telecommuters.
Operations Manager Consultant
Troubleshooting Comprehensive Event Management
Small to middle size businesses can now get all the advantages of System Center Operations Manager 2007 and also have quick access to Progent's Microsoft and Cisco certified IT support experts. With Progent's affordably priced network service packages, mid-size organizations can choose a basic co-sourcing package built around Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to offer small company information systems enterprise-class reliability, security and performance.
Microsoft Exchange 2010 Migration Technology Professional
Exchange 2003 to Exchange 2010 Upgrade Technology Professional
Progent's Microsoft-certified network experts can assist you to assess the benefits of Exchange Server 2010 for your business and can assist your IT staff to design and carry out a smooth upgrade to Microsoft Exchange Server 2010 from Exchange 2003 or Microsoft Exchange 2007 Server that will offer quick return on investment by increasing your workers' efficiency, lowering the expense of equipment and support, streamlining management, and consolidating your key communications platforms.
Technology Consulting Dynamics Business Central
Navision and Dynamics NAV Integration Services
Progent offers remote and onsite configuration, migration, application development, BI reporting for Microsoft Dynamics 365 Business Central/NAV.
24/7 Offsite Employees Cybersecurity Integration
At Home Workforce Security Online Support Services
Progent can help small and mid-size businesses to implement cybersecurity protection solutions and deliver mitigation services for remote workers.
CCNP Expert Certified VoIP Infrastructure Solution for SIP Technical Support
CUCM Remote Troubleshooting
Cisco Unified Communications Manager, originally named CallManager, acts as the core of Cisco's collaboration platform. Unified Communications Manager and Cisco Unified Communications Manager Express (CME) provide a borderless IP-PBX by integrating with applications that include Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's CCIE-certified consultants offer efficient and affordable online and onsite expertise to help businesses of any size to build and maintain CUCM ecosystems by providing Unified Communications Manager configuration and troubleshooting consulting services that add optimum business value. Progent can help with any facet of Unified CM support and troubleshooting in areas such as integrating VoIP phones and desktop Video phones, designing dial plans, configuring SIP connections and PSTN support, deploying ISR routers with CUBE VoIP networking support, designing UCS server failover systems for high availability, performance tuning, and integration with Exchange Server and Skype for Business.
Cloud Migration Small Business Computer Consulting Company
System Consultant Penetration Testing
Progent imposes no service activation charge and asks no retainer for services provided during normal working hours. Progent's small granularity does away with large bills for fast repairs so you will not be forced to allow minor problems to fester. .
Helpdesk for At Home Workers Network Consultant
Support and Setup At Home Workers
Progent has two decades of experience assisting small and medium-size companies to plan, implement, optimize, administer, and debug IT networks that support teleworkers.
Engineers Azure Disaster Recovery
Microsoft Azure hybrid cloud solutions Specialist
Progent can help businesses of all sizes to migrate all or part of their computing infrastructure to Microsoft Azure. This can simplify IT management and reduce hardware investments. Microsoft Azure includes a wealth of public cloud services and Progent can assist you to evaluate the advantages and limitations of various cloud computing models you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and local applications and resources and make sure that you sidestep the common mistakes small organizations make when moving to a public cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also show you how to configure firewalls and IPsec VPN tunnels and to manage Apple iOS devices and Android smartphones and tablets.
On-site Support Windows Emulation for macOS
Remote Desktop Connection for Apple Mac Consulting Services
For businesses that have a combination of Apple Mac and Windows desktops, there exist two popular alternatives for running Microsoft Windows-dependent software on a Mac: an external connection to a physical Windows computer or local emulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to attach an Apple Mac to a remote Windows-powered computer to use Windows programs and access network resources. Virtual PC for Mac simulates Microsoft Windows on an Apple Mac system so you are able to run Microsoft Windows programs locally. Progent's Mac technology consultants can help you to manage these products for using Windows software on your Apple Macs and can also assist your organization to assess and configure third-party solutions for Windows PC simulation.
Windows and UNIX Technology Professional
Online Support UNIX with Windows
If your company has a UNIX, Linux, or Solaris network or a mixed-platform computer system, Progent's CISM, CISSP and ISSAP-certified consultants can assist your entire organization in a wide array of security topics such as security administration practices, security architecture and strategies, access management systems and methodology, software development security, operations security, physical security, communications, network and Internet security, and disaster recovery planning. CISM and CISSP stipulate the basic competencies and worldwide standards of knowledge that information security managers are required to master. These accreditations provide IT management the assurance that those who have achieved their CISA or CISSP qualification have demonstrated the experience and knowledge to offer effective security management and consulting help.
CrashPlan Backup Specialist
Linux Backup Consultancy
Progent can provide economical remote access to consultants with expertise in a broad range of utilities and technologies that deliver solutions for backing up Windows, Mac, and Linux/UNIX servers and workstations plus notebooks and handhelds. Progent can provide help for leading data protection products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, HP Data Protector, Double-Take Software, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent can assist your company to install, upgrade, or maintain backup/restore solutions for a range of environments including on-premises, edge to datacenter, cloud, or a mix.
Solaris Professionals
Solaris Services
Progent's Sun Solaris platform consulting experts provide small and mid-size companies and software developers assistance with managing and supporting Sun Solaris systems that operate with Microsoft-based technology. Progent offers your organization contact with Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This broad range of expertise offers you a convenient one-stop consulting firm to show you how to build and manage a secure and robust mixed-platform connectivity and communications infrastructure that supports Solaris and Microsoft interoperability by integrating Microsoft Windows with popular variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Microsoft Dynamics GP ERP Computer Consultant
Dynamics GP Software Consultant Services
Key characteristics of Dynamics GP/Great Plains software include a modular design that allows you to buy only the functionality you require, a standards-based architecture based on Microsoft technologies to secure your investment and provide a tightly interconnected environment, enhanced reporting capabilities that allow you to track all activities, revenues and spending and sales patterns, integration with Microsoft Office to enable access to corporate data, the capability to process data from virtually any database or desktop application into Microsoft GP, plus an open design that makes it possible to develop specialized programs. Progent can show you how to set up and support a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP, and can offer expert GP consultants to show you how to turn the advanced features of Microsoft Dynamics GP accounting into a high-value business management solution.
Solaris Online Network Design
Linux Online Consultancy
Progent provides nationwide urgent help and consulting services for companies that operate UNIX, Linux, or Solaris environments or whose information systems include a combination of UNIX and Microsoft technology. Remote network consulting provides maximum return for your IT budget by protecting client productivity and limiting the hours charged for computer repair services. Advanced online access utilities and experienced service specialists and engineers combine to enable Progent to solve most network issues without wasting time and money by traveling to your site. In most of cases your network problems can be dealt with over the phone or through a mix of telephone support and remote access. Progent can make available Cisco certified CCIE infrastructure engineers and CISSP certified security professionals to help with the most challenging network problems.
Engineer Hybrid Microsoft 365 Exchange integration
24x7 Microsoft Hybrid Configuration Wizard Onsite Technical Support
Microsoft supports transparent hybrid environments that integrate Microsoft 365 and on-premises Exchange systems. This allows you to have some Exchange mailboxes located at your corporate datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can help you with any phase of planning, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can deliver as-needed expertise to help you resolve stubborn technical issues and also can provide extensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange initiative is successfully completed on schedule and within budget.
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