Nagios and MRTG are useful, free monitoring utilities that run under the Linux OS and can be used to analyze UNIX/Linux environments, Windows networks, or multi-platform environments where the Linux OS and Windows run side by side. Nagios lets system managers to track network services such as POP3, HTTP, SSH, and PING. MRTG lets you track the traffic through SNMP network appliances including processors, routers, and switches. Progent's network monitoring engineers can show you how to use both these tools to tune and troubleshoot your computer network.
Progent's accredited cybersecurity experts can conduct security tests of company-wide security to determine your organization's cybersecurity profile adherence to recognized international security standards. Progent offers ongoing managed services for security monitoring and response, on-demand company-wide security audits, and focused security evaluations for critical areas of cybersecurity such as Active Directory or ransomware-safe backups. Progent's accredited security experts can also carry out comprehensive information security audits to validate your company's compliance with recognized industry security standards such as HIPAA, PCI, and ISO.
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Windows Server 2012 R2 for your organization, develop test systems and rollout plans, tune your network for local, multi-site, cloud-based, and hybrid environments, train your IT management team, create a corporate-wide security plan, automate IT administration, assist with application development, and build and validate a disaster recovery/business continuity plan.
Progent's Cisco certified networking experts can assist your organization to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to configure, manage, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.
Progent offers advanced online consulting services to help businesses connect their networks with popular public clouds including Azure and Amazon Web Services (AWS). Progent can help your IT team to design and manage cost-effective ecosystems that can include Windows and Linux systems and applications in either cloud-centric systems or in hybrid architectures that combine on-premises IT assets along with public clouds. To assist you to integrate public cloud services with networks, Progent offers a variety of public cloud migration support services that include Microsoft Azure enterprise hybrid cloud design and integration consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than two decades of background providing high-level consulting support online, and Progent can help you successfully carry out your cloud migration projects on schedule and affordably.
Progent's Microsoft-certified network experts can help you to determine the value of Microsoft Exchange 2010 for your business and can help you to plan and carry out an efficient upgrade to Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange 2007 that will offer quick ROI by increasing your workers' efficiency, cutting the cost of hardware and support, streamlining management, and consolidating your key communications platforms.
Progent's Juniper Networks-certified network engineer can assist your company to design and deploy Juniper Firewall/VPN platforms, enhance and support your infrastructure, and upgrade smoothly from outdated equipment to the latest versions. Progent's Junos OS engineers can also provide support for Juniper's flagship network control software to help you to streamline the administration and improve the security of your Juniper VPN devices firewalls, and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can assist organizations maintain networks that incorporate a combination of Juniper's software platforms.
Progent is among the most qualified network support firms for designing email solutions powered by Exchange 2000. Progent specializes in helping small and mid-size companies receive the full advantages of Microsoft Exchange Server 2000 under typical situations including updating from Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and outsourcing your Exchange 2000 management.
Progent's Microsoft-Premier SQL engineers offer an array of support services to assist small and midsize businesses to design, deploy, administer, and repair Microsoft SQL 2008 solutions in order to receive the optimum strategic advantage from Microsoft's state-of-the-art RDBM platform. Also, Progent can provide help with network architecture, enterprise-wide security, and application development to increase the business value of your information investment.
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, deploying, enhancing and fixing Microsoft SCOM solutions and can provide organizations of any size advanced online or onsite consulting services for SCOM 2012. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability required to watch over your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs according to industry best practices for tracking network infrastructure and both Microsoft and third-party apps and services. Also, Progent can deliver fast online or onsite troubleshooting to assist you to fix critical problems uncovered by System Center 2012 Operations Manager.
ProSight Reporting is an expanding family of in-depth reporting tools designed to integrate with the leading ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Microsoft-certified ISA Server consultants have extensive experience developing corporate security designs for information systems with many sites, mobile workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size business design and implement a configuration of Microsoft ISA Server 2004 that supports your information protection needs without limiting your productivity.
VMware's market leading Site Recovery Manager is a component of VMware vCenter that allows you to define, automate and test a consistent runbook for restoring applications and services quickly after a breakdown. SRM provides centrally controlled and automated recovery, application mobility, and non-intrusive site relocation, failback and re-protect. Site Recovery Manager also allows non-intrusive testing for disaster recovery, updates and patches and can generate audit reports to verify complete service recovery, validate SLAs and demonstrate compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to help your organization to design, configure, test and manage a disaster recovery system powered by VMware Site Recovery Manager.
Progent's certified Windows Server 2019 experts can assist your organization to plan and carry out an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid model. Windows Server 2019 offers significant improvements in scale, performance, ease of management, virtualization, security and compliance, hybrid local/cloud integration, resilience, and container support.
If your company operates a Sun Solaris environment or a mixed-platform computer system, Progent's CISM and ISSAP-certified consultants can help your whole organization in a broad range of security topics such as security management procedures, security design and models, connection control systems and techniques, software development security, business processes security, physical security, telecommunications, infrastructure and web security, and business continuity planning. CISM and CISSP define the core competencies and international standards of performance that network security professionals are expected to possess. These accreditations provide IT management the confidence that consultants who have achieved their CISM, CISSP or ISSAP certification have the background and theory to offer world-class security support and consulting help.
Progent uses an enterprise-class support reporting system that stores and organizes detailed documentation for all billed services. Unlike some freelance consultants or small service firms who provide minimal documentation or details of services done, every service delivered by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the support documentation transmitted by each staff member to every customer. The practice of documenting and organizing service records results in more efficient support and eliminates a slew of common problems such as when a support customer is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.
Cisco's security and offsite connectivity technology for small to medium sized businesses represent a full array of easy-to-administer protection hardware and software to let you protect your entire information system. Cisco's VPN product family includes routers, firewalls, intrusion detection systems, and VPN access concentrators. Progent's professional consulting staff includes field-proven specialists with Cisco Certified Internetwork Expert (CCIE) and CCNP certifications who can assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security solutions that align most closely with your corporate goals.
Progent's Microsoft-certified network engineers can assist you to assess the benefits of Exchange 2010 for your business and can help your IT staff to plan and implement a smooth upgrade to Exchange 2010 from Microsoft Exchange 2003 or Exchange 2007 Server that will offer fast payback by increasing your productivity, cutting the cost of hardware and support, streamlining administration, and consolidating your vital communications technologies.
Progent offers high availability load balancing support that addresses system load balancing, load balanced applications, network backbone routing, and content dispatching technology including F5 Networks 3DNS. fault tolerant load balancing vendors for which Progent offers consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks 3-DNS.
ProSight Reporting is an expanding suite of in-depth reporting tools created to integrate with the industry's top ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
For mid-size companies looking for network consulting services, Progent can deliver a variety of options such as on-site help, remote support, off-site Help Desk, 24x7 support with automatic system monitoring, emergency staff augmentation, business relocation services, application development, and expert consultation. For midsize businesses in California or other areas serviced by Progent's field engineers, Progent offers professional onsite help for solving technical issues quickly and economically.
Progent has delivered support for Dynamics GP and Great Plains software for more than two decades and Progent has delivered integration, software development, training, and troubleshooting since the product's original release. Progent offers high-level support for updating legacy Dynamics GP/Great Plains deployments. Progent can assist you to plan, test, and carry out an efficient upgrade from a an outdated release to the newest release of Dynamics GP.
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of IT infrastructure monitoring and management products and is intended to offer a unified mechanism for deploying and administering virtualized datacenters across hybrid networks that can incorporate on-premises and hosted datacenters and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can help businesses of all sizes with all facets of building, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization topology, show you how to migrate smoothly from legacy releases of Virtual Machine Manager, develop workflows for building and deploying VMs and hosts, implement fault-tolerant compute and storage clusters, integrate your private cloud resources with public cloud services, configure virtual switches, write and refine PowerShell scripts, and assist you to assess the potential advantages of the latest capabilities like Storage Spaces Direct and Shielded VMs. Progent's virtualization professionals can provide advanced Hyper-V consulting and VMware ESXi expertise.
Progent can help your business to understand the wealth of subscription options offered with Microsoft 365, formerly called Office 365, and integrate your network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with multi-platform environments that incorporate Windows, macOS, and Linux technology. Progent can also assist your business to create and maintain hybrid ecosystems that seamlessly integrate on-premises and cloud resources.
Progent can provide cost-effective online and onsite consulting to help businesses of any size to move any part of their critical IT infrastructure to Google Cloud Platform services. This can save management hassle and hardware expense and enable the use of Google's cutting edge AI and machine learning technology. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, architectural design, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security strategies.
Progent's Cisco CCIE network experts can help you to configure, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone consulting, and CUCM/CallManager software support.
Progent's Duo services incorporate Cisco's Duo technology to protect against compromised passwords by using two-factor authentication. Duo supports single-tap identity confirmation with Apple iOS, Google Android, and other personal devices.
Progent's Duo service plans utilize Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation with Apple iOS, Google Android, and other personal devices.
Small to mid-sized businesses can now get all the advantages of Microsoft Operations Manager and also have fast access to Progent's Microsoft and Cisco certified IT consulting experts. With Progent's affordably priced network service programs, mid-size businesses can choose a basic co-sourcing package built around Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent offers expertise in Operations Manager 2007 to offer small business information systems enterprise-class reliability, protection and productivity.
Progent's management team consists of industry veterans with years of experience delivering computer consulting services, troubleshooting, and strategic IT planning to businesses ranging in size from small offices to global enterprises. Great support requires great people, and Progent stands out by having assembled a management team able to provide businesses with the top service value available anywhere.
Progent offers customers access to engineers who have been awarded some of the IT industry's most prestigious credentials. Progent believes that customers deserve to be sure that their computer support professionals have formal training as well as broad practical backgrounds so that Progent's customers can engage Progent's support with trust. In many cases, vendor credentials such as the Cisco Certified Internetwork Experts confers priority for substantially superior vendor support than is offered to uncertified service providers, allowing Progent to deliver clients a better level of IT service. In addition, recognized certifications such as CISM or CISSP for IT security can help corporate clients to demonstrate compliance with regulatory requirements by using the services of accredited IT professionals.
Progent is a pioneer in cost-effectively providing world-class network help to small businesses. Progent's success in handling the network service needs of the chronically underserved small business sector is the cumulative result of key technical and operational innovations that have removed a great deal of the conventional expenses out of managing network service, injected unprecedented technical skill into the IT service mechanism, and dramatically streamlined the solution process.
Microsoft SQL Server 2016 introduces significant improvements in speed, scale, security, high-availability, BOYD support, plus built-in analytics and reporting. Innovations include PolyBase for handling structured and unstructured files in one appliance for big data applications, Jason support, Always Encrypted mode, Mobile Reports, and seamless management of on-premises and cloud operations and services. Progent's Microsoft-certified consultants can deliver online and on-premises support to help organizations of all sizes to implement, manage or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft technologies such as Windows Server, Exchange, SharePoint, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Progent's Citrix experts can help your business to design, install, manage, and support a virtual Windows application delivery solution built on Citrix XenApp. Progent's Cisco CCIE network consultants can show you how to enhance your network infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter management and support experts can assist your organization to manage and support an off-site datacenter that offers high uptime, advanced security, and fast disaster recovery.
Progent imposes no service activation charge and requires no retainer for support services delivered during normal business hours. Progent's one-minute granularity avoids large bills for fast repairs so you won't be tempted to permit simple problems to stay unaddressed.
Progent has over two decades of experience configuring, and supporting the key components included with Microsoft System Center and can help your organization to design, deploy, manage, and repair your System Center 2012 R2 solution to optimize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and local and Cloud-based datacenters. Progent can help your organization to migrate to the latest version of Microsoft System Center from a previous release or from another IT management platform to deliver the benefits of enterprise-class provisioning, centralized management, security, plus infrastructure and application availability and performance monitoring.
Progent's certified Internet Security and Acceleration Server consulting experts have long experience configuring ISA Server-based security solutions for information systems with multiple offices, mobile workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants can help your company in planning and implementing a configuration of ISA 2000 Server or ISA Server 2004 that supports your network security requirements without adversely restricting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent's Microsoft certified professionals provide small and medium sized businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can protect your business system from attack by outside and internal sources. Forefront Threat Management Gateway and ISA Server provide thorough examination of Internet protocols such as HTTP, which enables these security platforms to uncover many attacks that can get by ordinary firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server support stateful filtering and monitoring of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your IT security through expert design and deployment of Forefront TMG and ISA Servers. Progent's Microsoft consultants can assist your company to configure Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or migrate from ISA Server to Microsoft Forefront Threat Management Gateway.
VMware's popular Site Recovery Manager is an extension to VMware vCenter that allows you to specify, automate and test a repeatable workflow for restoring applications and services rapidly after an outage. SRM supports centrally controlled and automated disaster recovery, application mobility, and transparent site migration, failback and site re-protect. Site Recovery Manager also supports transparent testing for disaster recovery, upgrades and patches and can generate reports to verify full service recovery, validate SLAs and prove DR compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to help your organization to plan, deploy, test and manage a DR system powered by VMware Site Recovery Manager.
Progent's certified professionals can assist you to assess the advantages of Windows Server 2012 R2 for your company, develop test environments and migration plans, tune your network for on-premises, multi-site, cloud-based, and hybrid environments, educate your IT support staff, create an enterprise-wide security strategy, automate network management, help with creating applications, and generate and test a disaster recovery/business continuity plan.