Additional Topics of Interest

One-On-One Training Server
One-On-One Training Network

Progent is committed to information transfer from Progent's support experts to clients. By teaching clients to handle problems that are within their comfort zone, Progent can concentrate on providing hard-to-find skills where Progent has little competition. Medium-size businesses who work with familiar freelance service providers or who maintain in-house IT personnel benefit when Progent passes on knowledge about critical technology and tested methodologies to make their networks more robust, protected, and productive.

SharePoint Server 2003 Onsite Technical Support
SharePoint Server 2003 Technology Consulting Services

Progent's Microsoft-certified consultants offer small and medium sized businesses IT consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, groups and information. SharePoint Portal Server offers a common spot for your workers or customers to connect to, manage, distribute and interact with useful information, files, and applications and to interact with one another. It allows quicker and more intelligent decisions, more effective sharing across teams and more streamlined business practices. The primary objective of SharePoint Server is to bring together, in a productive way, all of the diverse sources of information available inside and outside an organization. Windows SharePoint Services join workers, clients, workgroups and major tasks with the knowledge they've created in a way that makes data easy to find, download and re-use.

Service Reporting Remote Technical Support
Service Reports Technology Consulting

Progent uses a sophisticated support reporting system that records and organizes complete documentation for all delivered support activities. Unlike some independent consultants or small service organizations who offer minimal documentation or specifics of tasks performed, every service delivered by Progent is tracked by full documentation. Each Progent consultant has access to the service reports transmitted by every consultant to each client. The discipline of detailing and archiving service activity results in more effective service and eliminates a variety of typical misfortunes such as when a support customer is effectively held captive to a consultant who won't release vital service information.

Technology Consulting Services Hornetsecurity Altaro 365 Total Backup
Remote Technical Support Hornetsecurity Altaro 365 Total SharePoint Backup

Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered endpoints.

System Center Operations Manager Remote Support Services
SCOM 2012 Fabric Monitoring Online Troubleshooting

Progent's Microsoft-certified consultants have over 10 years of experience planning, deploying, enhancing and troubleshooting System Center Operations Manager solutions and can provide organizations of all sizes expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist you to plan a topology for SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs according to industry best practices for monitoring network fabric as well as both Microsoft and 3rd-party apps and services. Also, Progent can provide fast online or onsite technical support to help you to remediate critical issues detected by System Center 2012 Operations Manager.

Top Rated SonicWall Capture ATP Security Contractors
SonicWall TZ350 Firewall Cybersecurity Organizations

Progent's SonicWall firewall consultants can help you integrate, manage, and troubleshoot SonicWall firewall/VPN devices including the current SonicWall TZ, NSa and NSsp families of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified cybersecurity experts can help you incorporate SonicWall security gateways into an end-to-end security solution and design protection into your corporate processes.

Cisco Catalyst Wi-Fi 6 AP Management Online Technical Support
Immediate Catalyst 9100 Series AP Management Network Consulting

Progent's Cisco Catalyst Wi-Fi 6 Wireless Access Point experts offer economical remote and on-premises help for Catalyst next-generation Wi-Fi 6 wireless access points.

Virtual Application Delivery Professional
Best Engineers Citrix XenApp Application Virtualization

Progent's Citrix-certified consultants can assist your business to design, deploy, manage, and support a virtualized application delivery solution based on XenApp. Progent's Cisco CCIE network consultants can show you how to enhance your network infrastructure for distributing server and client-side applications, and Progent's datacenter management and support consultants can assist you to administer and support a remote datacenter that features high uptime, enhanced security, and fast disaster recovery.

Mac and Exchange Specialist
Entourage and Exchange Online Support Services

Exchange Servers and Macintosh workstations can co-exist efficiently. Progent's Mac and Microsoft premier consultants can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Mac users can work closely with colleagues who run Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Mac software can coexist, allowing Mac users to get and transmit messages, search the Exchange global address list, copy addresses, synchronize calendars, and invite people to meetings via your Exchange account. Progent will verify that your Exchange Server is properly configured and that WebDAV and Outlook Web Access are enabled. Progent also offers specialized onsite Entourage education.