Progent's support services for patch management provide organizations of all sizes a versatile and cost-effective alternative for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your servers, endpoint devices scanners, infrastructure appliances like routers and Wi-Fi APs, and Internet-of-Things devices like alarms and robotics.
Progent provides companies of any size expert consulting for Intrusion Protection Systems and IPsec VPN technology from leading firewall and Virtual Private Network security vendors such as Palo Alto Networks, Check Point Software, Juniper, Fortinet, and Symantec. Progent can show you how to create a detailed security strategy and select the right technologies from multiple suppliers to support your security objectives while sticking within your budget restraints.
Configuration Manager 2016 automates application and device deployment and updating, simplifies compliance settings control, inventories network resources, guards against corporate data leakage, performs network health monitoring, enables secure self service, and delivers a common control mechanism for administering multi-OS ecosystems running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud integration specialists can help you with any facet of planning, installing, operating and troubleshooting a SCCM 2016 deployment for on-premises, cloud-based, or hybrid environments.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's IT outsourcing packages provide budget-friendly network consulting for small businesses. Whether it involves planning system architecture, setting up an in-house Help Desk or outsourcing a one, deploying an updated e-mail system, monitoring your system, or developing a web-based eCommerce solution, outsourcing your IT technical services can reduce expenses and minimize uncertainties, allowing IT support budgets to grow in a more moderate and controlled manner than is feasible by building up a large, knowledgeable internal IT organization. Progent's Outsourcing White Paper and flyers show how Progent can enable you to build a protected and robust system foundation for your critical business software powered by Microsoft Windows.
Progent's Help Desk outsourcing and co-sourcing service programs enable companies to cut costs, improve output, and respond rapidly to sudden changes in economic environments.
Progent is convinced that a well designed and executed network can be a crucial factor for accelerating any company's growth, and we follow this philosophy in our corporate system environment. We have built a fault-tolerant virtual office network that allows Progent's staff engineers and certified contractors to deliver fast and efficient service, cooperate closely on complex projects, and experience career and personal growth by being part of an exciting company culture of personal drive and independence.
Progent's Microsoft-certified Windows Server 2022 consultants can assist your company to plan and carry out an efficient migration to Windows Server 2022 using a self-hosted system architecture or a hybrid deployment model that integrates cloud-hosted Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.
Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size businesses to get an unbiased assessment of the health of their network. Based on a selection of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified group of information technology experts, ProSight Network Audits show you how closely the configuration of your essential infrastructure assets adhere to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI such as a more manageable and safer AD implementation. Both options also offer the ongoing advantages of cutting-edge remote network monitoring and management technology. These advantages can include simpler management, better compliance with data security standards, higher utilization of IT resources, quicker troubleshooting, more reliable backup and restore, and increased uptime.
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the industry's most popular business programs. Progent's Apple-certified Macintosh consultants can show you how to configure Microsoft Office for Macintosh on a multi-vendor environment combining Apple OS X and Windows platforms so that Mac users can take advantage of the latest features in Microsoft Word, Excel, PowerPoint and Entourage in order to share data and network resources with co-workers who use Windows. Progent's consultants have experience with both Mac and Windows technology and can provide service for environments that combine Mac with Windows systems with extensive resource sharing, or networks which carefully limit collaboration between Apple Mac and Windows systems.
Progent has been providing SharePoint consulting services since the initial SharePoint product was released more than 20 years ago, and Progent has the breadth and depth of IT knowledge to assist organizations of all sizes to plan and carry out a SharePoint Server 2013 deployment and create SharePoint 2013 apps that bring significant business benefit to your information network. Progent's Microsoft-certified consultants can help your company to evaluate the risks and benefits of upgrading to SharePoint Server or SharePoint Online from older releases of SharePoint or from a different collaboration environment; decide if an in-house, online or hybrid deployment is best suited for your organization; and pick the right edition of SharePoint 2013 for your purposes. Progent offers comprehensive project management support or can assist in specific jobs related to your SharePoint 2013 deployment.
VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and test a consistent workflow for restoring services rapidly after an outage. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. SRM also supports non-disruptive testing for site recovery, upgrades and fixes and can generate audit reports to confirm complete service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to plan, deploy, test and administer a DR solution powered by VMware Site Recovery Manager.
Progent's Microsoft Office and Microsoft 365 consultants can help businesses to integrate Office desktop and Microsoft 365 apps including Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and Publisher into a seamless solution that provides quick return on investment and enables better business results. Progent can help you to integrate Microsoft Office or Microsoft 365 apps with one another and with additional core Microsoft platforms including SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server running locally or in the cloud. Progent can also assist you to resolve compatibility problems between various versions of Microsoft Office desktop and can provide customized online training to individuals and groups.
Progent's Microsoft-certified professionals can help you analyze the potential benefits of Hyper-V-powered virtualization for your business, conduct pilot implementations to verify Hyper-V's operation with your production software, assess your network and server infrastructure for optimal performance with virtualization solutions, assist you in migrating to Windows Server 2008 and setting up Windows Hyper-V, train your network management personnel to monitor and manage Hyper-V, offer world-class consulting help for enhancing the protection of your virtual machines, design and validate disaster recovery procedures that maximize system uptime, and provide continuing consulting and technical support including low-cost remote repair and turn-key Help Desk services.
Progent has put together two ultra-affordable service packages intended to enable small businesses to get a professional network security evaluation from a certified security consultant. With Progent's External Security Inventory Checkup, a security engineer runs a comprehensive examination of your network from beyond your company firewall to uncover possible weaknesses in the security posture you present to the outside world. With Progent's Internal Network Security Inventory Checkup, a security expert runs a system scan from a secure computer inside your firewall to uncover the risk to internal attacks. The two security inventory services are configured and run from a secured remote location.
Progent can assist small and medium-size companies to implement centralized endpoint management and monitoring tools for administering endpoints used by telecommuters.
Progent's Duo managed services utilize Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity verification on Apple iOS, Google Android, and other personal devices.
Progent's application developers have worked for 20 years with .NET technologies and the Visual Studio development environment and are able to build or enhance .NET apps quickly and at low cost.
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud architectures and also supports cost-effective cloud backup to Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of online or onsite consulting services to help you to plan, install, optimize and debug a comprehensive backup/restore system powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup software.
The Help Desk Call Center support delivery model adopted by Progent gives small organizations an efficient alternative to reliance on freelance consultants by offering broad technical knowledge shared by numerous engineering groups, optional round-the-clock access to urgent assistance, escalation capability to appropriate engineers for handling even the most difficult issues, support consistency and reliability, quick follow through overseen by veteran IT service managers, a selection of easy-to-use techniques for requesting support jobs, plus a high level of progress transparency made possible by ticket tracking and available through a web-based portal.
Progent's Co-managed Help Desk service allows your IT organization to split responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's pool of certified technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the leading shared professional services automation platform for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Progent can assist your business to design an upgrade to Microsoft Teams from Skype for Business or Lync Server and install, manage, and debug a cloud or mixed implementation of Microsoft Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.
SQL Server 2005 offers powerful, familiar tools to computer professionals and network users, reducing the difficulty of designing, integrating, managing, and using enterprise information and analytical programs in environments ranging from handheld devices to enterprise data networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consulting firm with hands-on experience and broad knowledge in designing and building data-driven, comprehensive business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
Progent's Network Help Desk Outsourcing Support Services for PC desktop technical support are designed specifically for small organizations who require immediate availability of a Help Desk Service Center with professional phone support and full escalation capability but who have to work within a limited network support budget. Key features of Progent's Help Desk Outsourcing Support Services include: Help Desk Phone Support, Optional Remote Access Provisioning, System Assessment, Problem Escalation, Virtual Helpdesk Services, By-the-Minute Billing, and Helpdesk Applications Recommendation and Deployment.
Progent can provide the cost-effective services of online Internet connectivity consultants to help your organization to assess or update your ISP services so your Internet connectivity solution meets your business needs. Support services provided by Progent include evaluation of your current bandwidth utilization, vendor and plan comparison and selection, network provisioning, and overseeing a seamless move to a different carrier and/or service arrangement. Network provisioning can include optimizing existing routers and switches and deploying new ones, implementing firewalls, and designing dependable Border Gateway Protocol architectures.
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to map out, monitor, optimize and debug their connectivity hardware such as routers, firewalls, and load balancers plus servers, printers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept updated, captures and manages the configuration of virtually all devices on your network, monitors performance, and generates alerts when issues are detected. By automating time-consuming management and troubleshooting processes, WAN Watch can knock hours off ordinary chores such as network mapping, expanding your network, locating appliances that require important software patches, or identifying the cause of performance issues.
Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to provide web-based control and world-class protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises security gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's cloud filter serves as a first line of defense and keeps most threats from making it to your network firewall. This reduces your vulnerability to external attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a further layer of analysis for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The on-premises security gateway can also help Exchange Server to track and protect internal email traffic that stays inside your security perimeter.
Progent's remote access and smartphone synchronization specialists can assist you to plan and deploy secure access solutions for off-site desktops, notebooks, and wireless handhelds so they work tightly with your IT network, allowing your business to optimize the efficiency of your remote workers.
Progent's Standard Help Desk Services provide a comprehensive service desk solution that handles all aspects of remote desktop support from service requests through ticketing, screen sharing, status tracking, problem solving, and reporting. Help Desk services are offered at a significant discount off Progent's normal desktop support rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to handle the most issues.
Progent's certified ISA Server consulting experts have broad experience creating corporate security solutions for IT networks with multiple sites, remote workers, and line-of-business web-based applications. A Progent ISA Server consultant can help your small company plan and deploy a configuration of ISA Server 2004 that supports your IT protection requirements without limiting your network.
Progent's Cisco Meraki Wi-Fi AP consultants offer remote and on-premises support to help organizations of any size to plan, install, maintain, expand or debug Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help your business to set up and support Cisco's Meraki-based wireless infrastructure for sites that can range from a telecommuter's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also help you to configure other Cisco technology such as switches, ASR routers and ASA firewalls to create a cohesive ecosystem that provides the same access, performance, security compliance, manageability and availability for wired and Wi-Fi clients irrespective of their mobility or computing device.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows laptops and desktops.
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior analysis tools by SentinelOne to guard endpoint devices and servers and VMs against new malware attacks such as ransomware and file-less exploits, which easily get by traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a single platform to manage the entire malware attack progression including filtering, infiltration detection, mitigation, cleanup, and forensics. Top capabilities include one-click rollback using Windows VSS and real-time network-wide immunization against newly discovered threats.
DoubleTake/Carbonite Software publishes a selection of tools intended to provide small companies a variety of affordable solutions for backing up and restoring business-critical applications including Microsoft Exchange Server, Microsoft SQL, Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning experts have extensive backgrounds integrating DoubleTake/Carbonite products into small business information networks to achieve a high level of fault tolerance and disaster recovery capability at an affordable price.
The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 11 years of work in Microsoft technology, assures you success in selecting the edition and set up of Windows 2003 Server that aligns best with your company's strategy. Progent can also assist you with designing, deploying, managing and troubleshooting powerful IT applications powered by Windows Server, and can assist your upgrade from Windows 2000 or Microsoft Windows NT.
Progent's Cisco-certified CCIE consultants can help organization to set up, manage, upgrade, optimize and troubleshoot Catalyst switches. Progent can also help you to enhance the security and compliance of Catalyst switches and migrate smoothly from outdated appliances to current devices.
Progent's Microsoft-certified consultants can provide remote or onsite support to assist organizations of any size to design, implement, manage, and repair a backup/restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from earlier releases of SCDPM or from a different backup platform, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud, or hybrid environments. Progent offers occasional support for fixing particularly stubborn issues, or comprehensive project management services. Progent's consultants can also assist you to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management solution that includes machine learning technology and advanced services to deliver comprehensive endpoint detection and response.
Progent's Cisco-certified wireless consultants can help businesses of all sizes to design, implement, manage and troubleshoot Cisco Aironet wireless access point environments to achieve the throughput, range, capacity, scale, security and manageability required for transparent connectivity between wireless and wired networks. Progent can provide efficient remote and on-premises consulting services for both end-of-life and new-generation 802.11ac Aironet wireless access points and Progent can assist you design and maintain wireless solutions that include indoor and outdoor Aironet access points.
Progent provides consulting expertise for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and manage a WatchGuard Firewall product that fits your network security needs and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or migrate efficiently to current WatchGuard firewalls.
Progent can help you plan and implement an efficient migration to Microsoft Dynamics GP so that you retain your information, improve your protection, modernize your analytics, take complete advantage of Microsoft Office integration, and minimize productivity disruption by creating and following a sensible migration plan. Progent can also help educate new Dynamics GP users so you don't lose productivity. Progent can improve your company reports and business analytics by providing Crystal Reports consulting, FRx programming, and Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to create specialized business software and eCommerce solutions that work transparently with Dynamics GP.
Microsoft Azure hybrid cloud integration Professionals
Progent has extensive experience providing a full-spectrum of remote IT consulting and urgent troubleshooting services to local governments and schools across the U.S. Progent is one of the industry's pioneers in providing expert remote IT consulting and has delivered network solutions to clients in all 50 states. Online support eliminates travel costs and resolves problems more quickly than on-premises service calls.
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a dependable and budget-friendly solution for backing up and recovering Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud-hosted architectures and also enables cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or on-premises consulting services to help you to plan, deploy, manage and troubleshoot a modern backup and disaster recovery solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/recovery service powered by on Altaro VM Backup technology.
Progent offers affordable remote consulting to help companies to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help you with every phase of Amazon AWS integration including requirements analysis, readiness assessment, architectural design and review, testing, deployment, administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance.
Progent's Experts Team offers consulting in key areas that include Macintosh networking and applications; Consulting for Linux, UNIX-based, and Sun environments; MRP, Enterprise Resource Planning, or CRM customization; Mission-critical and vertical application help; CIO, management information analyst, and project management services; Custom applications development and integration; Web, eCommerce, EDI, and customer portal development and deployment; DBM management and performance help; Business intelligence consulting; and Telecommunications architecture consulting.
Altaro VM Backup from Hornetsecurity provides small businesses a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, offsite, multi-site, and cloud environments and also enables low-cost backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or onsite consulting services to assist you to design, install, optimize and debug a modern backup/restore system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup technology.
Progent's Cisco wireless IP phone configuration and troubleshooting consultants can provide online and onsite support to help your organization build and maintain a Cisco wireless IP phone deployment by providing integration services that range from troubleshooting the configuration of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for updating the wireless infrastructure of an entire campus.
Progent's experienced ransomware recovery consultants can help your business to restore a network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Progent's Microsoft engineers can provide affordable online support and programming services to help your business to plan, implement, administer, and maintain SharePoint 2010 installations that can involve web sites able to function as intranets, extranets, document management tools, wikis, data warehouses, business information systems, enterprise-wide search, workflows, and other tools to promote and enhance information sharing. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with other databases and with Microsoft's popular office productivity applications including Office Excel, Word, PowerPoint, and Visio. Progent can assist your business to upgrade from previous versions of SharePoint or move a mix of web applications into a consolidated and easily managed SharePoint 2010 environment.
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo enables single-tap identity verification with iOS, Android, and other personal devices.
ProSight Reporting is an expanding family of in-depth reporting plug-ins created to integrate with the leading ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Barracuda Backup is a low-cost, subscription backup/restore platform for small and mid-size organizations. A Barracuda Backup solution can incorporate a purpose-built hardware appliance built by Barracuda or a software-based appliance with comparable features but which utilizes your existing storage infrastructure. Barracuda Backup safeguards critical company data produced locally, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting services to help your business to design, integrate, operate and repair a BDR system based on Barracuda Backup.
Microsoft Azure enterprise hybrid cloud solutions Services
Virginia Beach, Norfolk, Chesapeake, Richmond, Arlington Administration Experts Virginia
ProSight ECHO Data Protection Services from Progent offer small and mid-sized businesses a low-cost end-to-end solution for cloud backup/disaster recovery. ProSight DPS automates your backup activities and allows fast restoration of vital data, apps and virtual machines that have become unavailable or damaged due to hardware failures, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can provide advanced expertise to configure ProSight DPS to be compliant with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can help you to restore your business-critical information.
Progent's Microsoft-certified consultants can provide computer support and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent's consulting professionals can help you plan, integrate, maintain and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
Progent's experienced ransomware recovery experts can assist you to rebuild a network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to design, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a branch office to a large campus or a nationwide enterprise. Progent can also assist you to incorporate other Cisco appliances for centralized management.
Progent offers nationwide remote help and troubleshooting services for businesses that operate Apple Mac OS X environments or whose IT systems include a combination of Apple macOS and OS X with Microsoft products. Progent's consultants can provide macOS and Mac OS X clients a range of services including desktop support, migration to the current edition of Mac OS X from legacy editions of Mac, plus help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with iPhone and iPad integration and management, or moving to Apple's iCloud. Online technical support provides optimum leverage for your IT budget by preserving client efficiency and shortening the time billed for computer analysis and repair. Sophisticated remote access utilities and skilled technicians and engineers combine to enable Progent to solve the majority of network problems without wasting time and expense by traveling to your site. In the vast majority of cases your network problems can be dealt with over the phone or through a combination of telephone help and online access. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISSP and ISSAP certified security professionals to help you with the most challenging network problems.
Progent's Microsoft certified professionals can provide small and mid-sized businesses advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that enables the speedy creation of advanced business applications that can give your company a competitive edge. SQL Server provides built-in support for XML and the ability to query across the Internet and outside the firewall. In addition to offering expertise, support and problem solving services, Progent's SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your information system. Progent can also help you migrate from earlier editions of Microsoft SQL Server to SQL Server 2005.