For business networks located in the state of North Carolina, Progent's Microsoft and Cisco certified professionals can provide remote phone help and remote troubleshooting to fix your network systems problems fast and affordably. Progent has acquired enterprise-level skills, software tools, and support knowledge bases to diagnose and fix IT problems while avoiding the high cost and time delays normally associated with in-person service calls.

If your North Carolina organization is located outside of the larger metropolitan areas such as Charlotte, Raleigh, Greensboro, Durham, or Winston-Salem, your nearby network systems support options may be limited in skills, or unavailable during a crisis. This results in a network environment that is unstable or causing efficiency loss due to technical issues persisting for too long. Progent’s team of seasoned network professionals average more than ten years of real-world IT industry experience, in the trenches of computer network support, performing a broad range of technical projects for a varied range of customers. This means you obtain not only the technical competency needed for the job, but an expert with proven methods for applying that expertise to provide excellent network solutions.

Broad and In-depth Knowledge of Office Networks
Progent’s team of more than 100 computer network experts means clients benefit from the leverage of more than 1,000 years of combined experience and shared information to repair the most vexing network issues. Progent’s accredited information technology consultants possess the knowledge and experience to find fixes fast and implement them cost effectively.

Live Online Education for Popular Desktop Applications
Progent provides online instruction for an array of client software. Progent's Online training covers areas that include Office 365 Excel and Power BI business reporting, Microsoft Office 365 Word VBA programming, Publisher co-editing, Office Outlook security, Microsoft Office Access rapid application development, Microsoft Dynamics GP (Great Plains) migration, and Windows 10 management. Live online learning provides all the advantages of conventional in-person sessions, including instant communication between clients and trainers, but avoids the costs of transportation and the hassle of trying to accommodate the schedules of many workers.

Progent is a Certified Microsoft Partner
Since Progent is a Certified Partner for Microsoft, every Progent consultant has access to the technology and educational resources needed to provide the best computer help possible. Progent's network outsourcing, Help Desk Call Center, Office 365 deployment support, and application programming services allow small business clients to benefit from the wide array of skills associated with the IT departments of large organizations without the high cost and hassle of building and managing a self-sufficient in-house network team.

Oracle DBA Services and Software Programming
Progent can provide affordable access to an Oracle certified expert for Oracle DBA services or an Oracle application developer. Progent can assist your business to create effective mechanisms for critical Oracle DBA activities such as performance tuning, backup and restore strategies, and database security, or train your in-house personnel how to use industry leading practices for streamlining major administration procedures. Progent can in addition offer the services of a PL/SQL developer to help your company to design, test, troubleshoot, or port Oracle applications that can range from business reports to database-powered web sites. Progent has skill using SQL Developer, SQL *Plus, and JDeveloper tools and can help you to tune existing SQL programs by utilizing Oracle's SQL Tuning Advisor.

Eliminate Dependence on an Individual Freelance Consultant
By developing a relationship with a full-service network support firm such as Progent rather than with an individual freelance consultant, your company is ensured fast availability of capable professionals whenever you need them. You do not have to be concerned that illness, classes, time off, or conflicting priorities with other clients will leave you without help during a crisis.

Microsoft Windows 8.1 Administration and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 experts can provide a variety of network consulting services to help companies of all sizes to maintain, administer, and repair environments that incorporate workstations, notebooks, tablets, or smartphones based on Windows 8.1. Progent's consultants also offer Windows 10 planning and migration support.

Consulting Services for SCVMM 2012
Progent's SCVMM 2012 consulting experts can help businesses of all sizes to adhere to best practices to set up SCVMM 2012 hosts and host groups, networking, storage, and libraries; plan, integrate, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist your company to migrate from an earlier version of System Center Virtual Machine Manager or from another virtualization management system, and Progent can help you to optimize and repair your current SCVMM ecosystem so you get maximum return on investment. Progent also offers Virtual Machine Manager 2016 migration expertise to help you to plan and execute an efficient upgrade from Virtual Machine Manager 2012 to SCVMM 2016 in order to take advantage of stronger assurance capabilities, more affordable VMM storage fabric, and other enhancements.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection specialists can assist organizations to configure Progent's ProSight Email Guard Security Gateway to use standard and custom content security policies for monitoring the content of email messages and attachments and blocking users from sending sensitive or inappropriate information or spam-like messages. ProSight Email Guard's outbound email content filtering solutions can also help your business avoid being blacklisted and stay compliant with industry privacy standards and regulatory mandates such as HIPAA and Sarbanes-Oxley. Read more about the entire ProSight portfolio of low-cost network management outsourcing services for small organizations.

Windows Server 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Windows Hyper-V 2016 utilizes core technologies first designed for and proven on Microsoft Azure, one of the world's largest public clouds. This pedigree significantly enhances the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing security, uptime, expandability, manageability, reliability and disaster recovery. Progent’s Microsoft-certified Windows Server 2016 Hyper-V consultants can assist you to evaluate the benefits of Hyper-V 2016 for your business, set up test systems to verify the ability of Hyper-V 2016 to support your vital workloads, plan a cost-effective network topology for a cloud-centric or hybrid installation, create and carry out a smooth upgrade strategy, train your IT administration and technical support personnel, and deliver as-needed consulting and debugging support to ensure that your Hyper-V 2016 solution delivers the highest possible business value.

Data Backup and Recovery Expertise
Progent's backup experts offer help for a wide array of utilities and services that deliver solutions for backing up Microsoft Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations as well as notebooks and handhelds. Progent can help you with all major backup platforms by providing services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite integration. Progent can also provide support for Acronis, Mozy, Retrospect, Apple Time Machine, Backup Exec, BackupAssist Software, HP Data Protector, and FLARs. For enterprises, Progent offers VMware Site Recovery Manager (SRM) consulting. In addition, Progent's ProSight Data Protection Services (DPS) are available to small and medium-sized organizations as an affordable and fully managed solution for reliable backup/disaster recovery.

Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was founded in 1999 to certify the knowledge of computer security experts. GIAC certifications are acknowledged by companies and institutions throughout the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer expertise with all of the network security disciplines addressed under GIAC accreditation including evaluating network security mechanisms, incident handling, intrusion detection, web-based application security and SIEM solutions for compliance with regulatory mandates for reporting incidents.

Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup provides small businesses a reliable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, multi-site, and cloud environments and also supports low-cost backup to Microsoft Azure Block Blob storage. Top capabilities include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection with backup intervals as little as five minutes for minimizing your exposure to data loss, military-grade encryption, item-level recovery options for specific files and emails, support for Windows Cluster Shared Volumes (CSV) and VMware vCenter for handling large-scale deployments, and support for Microsoft VSS technology to back up live virtual machines with zero downtime. Progent is a certified Altaro partner and can provide a broad array of services to help you to plan, install, manage and troubleshoot a backup/restore solution based on Altaro VM Backup software. For details, see Altaro VM Backup Certified Consultants.

Contact a Progent Computer Consultant
To learn how you can get in touch with a Progent network support expert for remote or on-premises expertise in , call 1-800-993-9400 or visit Remote Network Support.