For business networks located in the state of North Carolina, Progent's Microsoft and Cisco certified professionals can provide remote phone help and remote troubleshooting to fix your network systems problems fast and affordably. Progent has acquired enterprise-level skills, software tools, and support knowledge bases to diagnose and fix IT problems while avoiding the high cost and time delays normally associated with in-person service calls.
If your North Carolina organization is located outside of the larger metropolitan areas such as Charlotte, Raleigh, Greensboro, Durham, or Winston-Salem, your nearby network systems support options may be limited in skills, or unavailable during a crisis. This results in a network environment that is unstable or causing efficiency loss due to technical issues persisting for too long. Progentís team of seasoned network professionals average more than ten years of real-world IT industry experience, in the trenches of computer network support, performing a broad range of technical projects for a varied range of customers. This means you obtain not only the technical competency needed for the job, but an expert with proven methods for applying that expertise to provide excellent network solutions.
Broad and In-depth Knowledge of Office Networks
Progentís team of more than 100 computer network experts means clients benefit from the leverage of more than 1,000 years of combined experience and shared information to repair the most vexing network issues. Progentís accredited information technology consultants possess the knowledge and experience to find fixes fast and implement them cost effectively.
Desktop Support Services
Progent can deliver a broad array of affordable consulting and support services to help you business to install, integrate, troubleshoot, and administer workstations and laptops powered by Microsoft Windows, Apple macOS and OS X, or various versions of Linux. Progent's desktop PC support services include Windows 10 planning and migration support, Windows 8.1 consulting support, Windows 7 support, MS Office and Office 365 integration, and 64-bit computing upgrades.
Progent is a Certified Microsoft Partner
Because Progent is a Certified Partner for Microsoft, each Progent network expert has access to the technology and educational resources needed to deliver the best IT support possible. Progent's network outsourcing, Contact Center, Office 365 deployment expertise, and software programming services allow small business clients to take advantage of the broad range of knowledge associated with the IT departments of big organizations without the high cost and hassle of maintaining a large in-house network support group.
Oracle Database Administration Services and Software Programming
Progent can provide online access to an Oracle certified consultant for Oracle database administration support or an Oracle software programmer. Progent can help you to develop efficient mechanisms for key Oracle database administration activities including performance tuning, backup and restore processes, and database protection, or mentor your IT personnel to follow industry leading practices for simplifying various management tasks. Progent can also offer the services of a PL/SQL programmer to help your company to build, test, troubleshoot, or port Oracle-based programs that can vary from forms to database-powered web commerce sites. Progent offers experience using Oracle SQL Developer, SQL *Plus, and JDeveloper and can help you to optimize existing SQL code by utilizing Oracle's SQL Tuning Advisor and SQL Access Advisor.
Eliminate Reliance on an Individual Freelance Consultant
By creating a relationship with a full-service network consulting and support company like Progent as opposed to a freelance consultant, your company is ensured fast availability of knowledgeable professionals when you require them. You do not have to worry that illness, training, vacations, or conflicting priorities with different customers will cause you to be with no support during a crisis.
The Progent Test and Design Lab at the Herakles/Quality Technology Services Colocation Center
Progent's Test and Training Lab at the QTS Data Center in Sacramento is available for testing line-of-business applications, creating cost-effective migration methodologies, assessing and optimizing performance, designing or validating business continuity solutions, mitigating compatibility problems, and establishing training environments for the latest products and technologies. For Progent clients who lack sufficient in-house resources to configure effective test environments, Progent's Test and Training Lab cuts capital outlay and engineering risk while keeping critical IT initiatives on schedule.
Progent's Consulting, Development and Training Support for Microsoft Office Excel and Microsoft Office 365 Excel
Progent's certified Office Excel and Office 365 Excel consultants offer a wide variety of online services to help your organization to plan, program, test, install, administer, and debug applications powered by any release of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help your business to move your existing Excel solutions to the newest releases of Excel, integrate Excel with iOS and Google Android mobile devices, and identify and fix compatibility issues between various versions of Excel. Progent offers as-needed help to organizations looking for a quick fix to a stubborn problem associated with Office Excel and Progent also offers full project management services for migrating or creating mission-critical applications based on Excel. Progent's affordable webinar training for Office Excel can be custom tailored to address the special requirements of individual users or groups.
Microsoft Dynamics NAV Consulting
The updated version of MS Dynamics NAV ERP includes powerful innovations such as Personalized Role Centers, enhanced analytics and reporting options, and advanced workflow management. Progent's Microsoft Dynamics NAV consulting professionals can provide custom programming, configuration and troubleshooting support to help you to take advantage of Microsoft Dynamics NAV. Progentís consultants can show you how to integrate Microsoft Dynamics NAV to additional services and programs. In addition, Progent can help you to design and utilize databases so you can enhance your knowledge of your business, acquire additional customers, refine your marketing strategies, and form successful alliances.
Ransomware Removal and Recovery Consulting
Progent offers the help of experienced ransomware recovery consultants with the skills to reconstruct an environment damaged by a ransomware virus like Ryuk, Dharma, NotPetya, or MongoLock. To learn more, see ransomware removal and restoration consulting.
Expert Wireless Engineering and Support Services
Progent's wireless integration consultants offer wide-ranging backgrounds in the implementation and support of wireless information technology and can assist your IT team to plan, configure, administer and troubleshoot wireless solutions that are secure, resilient, expandable, easy to administer and operate, ready to handle your vital applications, and transparently integrated into hybrid cloud environments. Online and onsite support offered by Progent cover a selection of wireless solutions and include smartphone management, Wi-Fi infrastructure design and installation, wireless site surveys, Cisco wireless IP phone configuration, and building-to-building wireless integration.
64-bit Processing Migration Help
Progentís 64-bit migration support experts can help you to update your application servers and workstations affordably from 32 to 64 bits. Progent can help you to calculate the risks and benefits of moving to 64-bit computing, plan a cost-effective upgrade strategy that reduces operational disruptions, and deliver responsive remote support to assist you to install 64-bit operating systems and applications on your current computers. Progent's Microsoft-premier consultants can help your company to integrate the 64-bit editions of Microsoft platforms like Windows Server, SQL Server, Microsoft Windows 10, and Microsoft Office Excel.
Microsoft Windows Server 2012 R2 Integration Services
Progent's certified Windows Server 2012 consultants can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop test environments and migration strategies, optimize your network infrastructure for local, multi-location, cloud-based, and partial-cloud environments, educate your IT support, team, develop an enterprise-wide security strategy, automate IT administration, help with creating applications, and build and validate a disaster recovery/business continuity plan. If your organization is considering upgrading from Microsoft Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid solutions experts can help you to evaluate the benefits of Windows Server 2016 for your business and design and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid architecture.
Spam/Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of leading information security vendors to provide centralized management and world-class protection for your email traffic. The hybrid structure of Email Guard managed service integrates cloud-based filtering with a local gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and keeps most threats from reaching your security perimeter. This reduces your exposure to inbound attacks and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a further layer of analysis for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam protection, DLP, and email encryption. The on-premises gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter. Learn about the entire ProSight line of affordable managed services for small organizations.
Contact a Progent Computer Support Expert
To see how you can access a Progent network consultant for online or on-premises support in , call 1-800-993-9400 or visit Online Computer Help.