For small office computer networks located within the state ofNorth Carolina, Progent's Microsoft authorized professionals can provide phone assistance and remote troubleshooting to solve your network systems issues quickly and affordably. Progent has developed world-class expertise, sophisticated utilities, and support databases to troubleshoot and fix IT problems without the high cost and time delays associated with on-site technical service calls.
If yourNorth Carolinaorganization is located beyond the larger urban areas such asCharlotte, Raleigh, Greensboro, Durham, or Winston-Salem, your nearby network systems support choices may be limited in technical capability, or unavailable during a crisis. This can result in a network environment that is unstable or causing productivity loss due to technical problems continuing for too long. Progentís group of network consultants average more than 12 years of real-world IT industry experience, in the trenches of network systems support, performing a large range of technical tasks for a broad range of clients. This means you obtain not just the technical skills needed for the task, but an expert with demonstrated methods for applying that expertise to provide affordable network solutions.
ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting service provides complete hosting of a small company's production servers in an environment that delivers the highest degree of dependability and expandability and is also simple to migrate to any data center. Progent's Private Cloud hosting and management options are built upon mature virtualization platforms that allow small and midsize businesses with multi- platform environments to economize dramatically on the costs of capital investments, system maintenance, and IT management while achieving world-class fault tolerance and an unmatched degree of vendor independence. Learn more about Progent's ProSight portfolio of managed IT services for small businesses.
Windows 8.1 Administration and Troubleshooting and Migration
Progent's certified Windows 8.1 consulting experts can provide a variety of IT outsourcing and co-sourcing services to help organizations of any size to support, manage, and repair environments that include workstations, laptops, tablets, or Windows phones powered by Windows 8.1. Progent's consultants can also provide Windows 10 migration help.
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified IP Voice experts offer Cisco UC560 consulting services to assist you to manage your legacy UC500 VoIP gateway or plan and implement an efficient migration to a current VoIP solution.
World-class Cisco Help from Expert CCIE-certified Consultants
Progent offers easy, quick, and economical access to Registered Cisco CCIE consultants. CCIEs are recognized network experts who are awarded this top-level certification only after intense examination by Cisco. CCIEs are able to handle even the most complicated issues associated with network design, integration, repair, and support. Progentís CCIE consultants work intimately with Cisco engineers in analyzing issues with Cisco's IOS software and devising fixes or obtaining patches to correct problems. Progent offers fast access to a CCIE by phone so that you are able to get immediate assistance for tough network problems that are impacting business productivity but are outside the expertise of your local IT support providers.
Best Practices Followed by Seasoned Consultants
Many companies situated away from cities with plentiful expert consultants utilize less qualified or inexperienced local resources for critical computer network support. This can produce a system that is unstable or unproductive. Progentís staff of Microsoft and Cisco certified consultants average over a decade of hands-on industry experience, in the front lines of network support, providing a wide array of technical tasks for a diverse selection of clients. Consequently, with Progent you receive not only high-level technical knowledge, but an engineer who follows computer industry best practices in applying those skills to solve real-world business network problems efficiently and in a consistent fashion.
Advanced Project Management Experts
For advanced project management assistance, Progent can provide access to senior information technology professionals with decades of background as IT project managers for application development, information technology deployment, and process engineering working with organizations ranging from Big 4 companies to dot-com startups to government agencies. These proven project managers offer advanced management expertise to help enterprise customers to follow leading practices to make sure major projects are completed on schedule and within budget.
SharePoint 2019 Planning and Deployment Support
SharePoint Server 2019 offers the modern experience of cloud-hosted SharePoint Online, providing a transitional product that bridges the classic experience of SharePoint 2016 and the new SharePoint environment. Progent's certified SharePoint Server 2019 and SharePoint Online experts offer economical online and onsite consulting, software development, and debugging services for organizations of all sizes who intend to migrate to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help customers plan and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines onsite and cloud-based infrastructure into a cohesive intranet solution. To learn more, visit SharePoint 2019 Server and SharePoint Online consulting.
Consulting Expertise for SCOM 2016
System Center 2016 Operations Manager is designed to ensure top performance and maximum uptime for critical applications by providing centralized, cross-platform monitoring of IT resources deployed across on-premises datacenters and private and public clouds. Progent's SCOM consulting team can provide world-class remote and onsite support to help organizations of all sizes to plan, implement, optimize, update and troubleshoot SCOM 2016 deployments. Progent's Operations Manager 2016 consulting experts can help you to migrate to SCOM 2016 from earlier versions or from different IT infrastructure monitoring products, or integrate a variety of monitoring systems into a unified infrastructure management solution. Progent can also show you how to expand your Operations Manager 2016 scope to include resources hosted on public clouds by delivering Microsoft Azure integration consulting and Amazon AWS hybrid cloud expertise.
Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup provides small and mid-size organizations a reliable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted environments and also supports low-cost backup to Azure Block Blob storage. Top features include state-of-the-art inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup intervals as short as five minutes for minimizing your exposure to data loss, military-grade encryption, granular restore capability for specific files and emails, extensive support for Windows Server CSV and vCenter for managing large-scale deployments, and support for Microsoft Volume Shadow Copy Service to back up online VMs with zero downtime. Progent is an Altaro partner and can provide a broad range of consulting services to assist you to plan, install, optimize and troubleshoot a backup/restore system based on Altaro VM Backup software. For details, visit Altaro VM Backup Consulting Services.
MS SQL Server Application Development
Progent's SQL Server application programmers can help your organization to build and maintain database applications based on Microsoft's SQL Server RDBMS. Progent follows leading practices to create scalable, manageable SQL Server database applications and knows how to work with a customer's IT staff to complete programs in a cost effective and cost-effective manner. Progent for can help your company to create SQL Server solutions by providing a broad array of professional support services including specification of features and scope, logical and physical modeling, normalization, T-SQL coding, software installation, storage management, performance tuning, backup/recovery, clustering, reusable schema, replication solutions, security, and disaster recovery/business continuity planning.
Security Vulnerability Evaluation for Small and Mid-size Business Networks
Progent offers two low-cost service packages designed to allow small companies to get an impartial network security evaluation from a premier security engineer. With Progent's External Security Inventory Scan, a security expert runs an extensive examination of your network from outside your company firewall to determine potential weaknesses in the security profile you expose to the public. With Progent's Internal Network Security Inventory Scan, a certified security professional executes a network scan from an authorized computer within your firewall to uncover your exposure to inside assaults. Both security inventory services are set up and executed from a secured remote site.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that lets you specify, automate and test a repeatable workflow for recovering services quickly following an outage. SRM provides centrally managed and automated disaster recovery, application mobility, and non-disruptive site migration, failback and re-protect. Site Recovery Manager also enables transparent testing for disaster recovery, updates and fixes and can produce audit reports to confirm complete service recovery, validate SLAs and prove DR compliance. Progent offers the support of a VCDX certified VMware SRM consultant to assist your organization to design, deploy, test and maintain a disaster recovery solution based on VMware SRM.
Get in Touch with a Progent Computer Support Expert
To find out how you can access a Progent network consultant for remote or onsite support in #(state), call 1-800-993-9400 or go to Remote Computer Help.