For business computer networks located in the state of North Carolina, Progent's Microsoft certified technical experts can provide remote phone support and remote troubleshooting to fix your computer network issues quickly and cost effectively. Progent has acquired top-notch expertise, sophisticated utilities, and support databases to diagnose and repair computer network problems while avoiding the expense and delays normally associated with on-site technical service dispatches.
If your North Carolina organization is situated beyond the larger metropolitan areas such as Charlotte, Raleigh, Greensboro, Durham, or Winston-Salem, your local network support choices may be limited in skills, or not available during urgent situations. This results in a computer network that is unusable or causing wasted time due to technical issues going unresolved for too long. Progentís staff of network consultants average more than 10 years of real-world IT industry experience, in the trenches of computer network support, performing a large range of technical tasks for a broad range of customers. This means you get not only the technical competency needed for the task, but an expert with proven methods for applying those skills to deliver affordable network solutions.
ProSight Active Security Monitoring Endpoint Protection and Ransomware Defense
The ProSight Active Security Monitoring endpoint protection (EPP) solution utilizes next generation behavior-based analysis technology to defend endpoint devices as well as servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely escape legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to automate the complete malware attack lifecycle including filtering, detection, mitigation, cleanup, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats. Learn more about Progent's complete ProSight portfolio of affordable network monitoring and management services for small and medium-size businesses.
The Progent Test and Design Lab at the Herakles/QTS Colocation Center
The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center in Sacramento is available for testing line-of-business applications, creating cost-effective system upgrade methodologies, evaluating and tuning performance, designing or verifying business continuity solutions, resolving compatibility issues, and building training environments for the latest technologies. For Progent customers without adequate internal resources to assemble effective pilot environments, the lab cuts capital outlay and engineering risk while keeping vital IT initiatives on schedule.
Cisco Unified CM and Unified CM Express Consulting
Cisco Unified Communications Manager (Unified CM), previously named CallManager, operates as the heart of Cisco's collaboration platform. CUCM and Unified CM Express (CME) offer an advanced IP-PBX solution by integrating tightly with unified messaging apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR), and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent's Cisco-certified CUCM experts can help with any facet of CUCM support and troubleshooting in areas such as integrating Voice over IP phones and video IP phones, designing dial plans, setting up SIP trunks and CUBE internetworking, deploying Cisco ISR routers with CUBE support, creating Cisco UCS server clustering solutions for survivability, and integration with Microsoft Exchange Server and Skype for Business.
Common Examples of Online Support Services Available from Progent for Cisco Routers
Some of the common remote Cisco router consulting services available from Progent include configuring domain name, DHCP, routing tables, NTP, security logon banner and user accounts; configuring iBGP, aggregate routing, BGP to EIGRP redistribution, and ECN gateways; troubleshooting BGP peering arrangements, routing tables, and BGP peering; upgrading router's IOS image; setting up and confirming failover; troubleshooting VPN tunnel problems; producing a network diagram and documenting router setup; plus security and availability strategy.
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Progent's easy payment options for Power BI Consulting Services
Progent's Power BI experts can help you to plan, deploy, maintain, update or debug your Power BI business analytics solution. Progent can also assist you to prepare your source data for Microsoft Power BI reports and dashboards. Progent can show you how to build and manage a local, cloud based, or hybrid environment to run Power BI. To learn more, visit Progent's Power BI integration services.
ProSight IT Asset Management for Organizing Network Infrastructure Documentation
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and protect data related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be warned about impending expirations of SSL certificates or warranties. By cleaning up and organizing your network documentation, you can save as much as half of time wasted trying to find critical information about your IT network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether youíre making enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you need as soon as you need it. Find out about Progent's ProSight portfolio of managed services for small and mid-size organizations.
Design and Configuration Consulting for Meraki Indoor and Outdoor Wi-Fi APs
Progent's Meraki Wi-Fi AP experts provide online and on-premises support services to assist organizations of all sizes to plan, install, maintain, expand or repair Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist you to configure and support Meraki-based Wi-Fi infrastructure for environments that range from a telecommuter's home or a branch office to a campus or a nationwide enterprise. Progent can also assist you to configure other Cisco products such as switches, ASR routers and ASA firewalls to build a cohesive ecosystem that delivers identical connectivity, responsiveness, security, manageability and availability for wired and wireless clients regardless of their location or device. (Check out Cisco Meraki switches configuration and management.)
ProSight Network Audits for Evaluating Network Infrastructure Health
Progent's ProSight Network Audits offer a quick and affordable alternative for small and medium-size businesses to get an unbiased assessment of the overall health of their IT system. Based on a selection of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's certified group of IT professionals, ProSight Network Audits help you see how well the deployment of your core network assets conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI like a more manageable and more secure AD implementation. Both versions also provide the long-term benefits of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include lower-cost management, improved compliance with information security standards, more efficient utilization of network assets, faster troubleshooting, more reliable backup and recovery, and increased uptime. To find out more about ProSight Network Audits and to see sample reports, visit ProSight Network Audits.
Consulting and Troubleshooting Services for System Center 2016 Operations Manager
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to promote top performance and dependable availability for critical applications by providing unified, mixed-platform tracking of physical and virtual infrastructure deployed throughout on-premises datacenters and private and public clouds. Progent's SCOM consulting group offers world-class remote and onsite expertise to assist organizations of any size to plan, integrate, optimize, enhance and repair Operations Manager 2016 solutions. Progent's SCOM 2016 consulting experts can help your company to move to SCOM 2016 from earlier versions of Operations Manager or from different IT infrastructure monitoring platforms, or integrate multiple monitoring tools into a cohesive infrastructure management ecosystem. Progent can also show you how to expand your SCOM 2016 scope to include resources based in public clouds by delivering Azure consulting and Amazon AWS hybrid cloud expertise.
Wireless IP Phone Solutions
Successful integration of Cisco's wireless VoIP phones usually requires that you configure and optimize numerous components of your Wi-Fi environment such as access points, routers and switches, wireless LAN controllers, and management software. Progent's Cisco wireless VoIP phone configuration consultants offer remote and onsite assistance to help you build and maintain a Cisco wireless VoIP phone deployment by providing integration services that can range from troubleshooting the configuration of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for modernizing the wireless architecture of an entire campus.
Web Development Consulting
If you need to spruce up your company Web site, develop internal Webs for applications such as human resources or employee education, establish a standout Web presence for a new business, or build enterprise-class, data-driven web applications, Progent can provide talented and experienced web architects and programmers. Progent's consultants can also help your company to host your web solutions by building and maintaining a protected, dependable server and connectivity infrastructure featuring remote and mobile connectivity. Services available through Progent's Experts Team include web Site design, web project management, Microsoft .ASP and .NET programming, graphics design, and 1-on-1 training for leading web development platforms. For database-intensive web sites, Progent can provide the services of certified MS SQL Server developers, Oracle developers and database administrators, and MySQL consultants.
SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP trunk consultants and CUBE configuration experts can help organizations of any size to plan, integrate, manage, debug and enhance Cisco's SIP infrastructure technology and Cisco's CUBE-based IP PSTN trunks. Progent offers affordable online or onsite expertise to help businesses to move efficiently to an advanced unified communications environment that offers fast return on investment. Progent's certified Microsoft collaboration experts can assist you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media applications such as Skype for Business or Lync Server for connectivity to a SIP PSTN trunk.
Get in Touch with a Progent Computer Consultant
To learn how to access a Progent network consultant for online or on-premises assistance in , call 1-800-993-9400 or go to Remote Computer Help.