For small company computer networks located anywhere in the state of North Dakota, Progent's Microsoft and Cisco authorized technicians can provide phone help and remote troubleshooting to resolve your computer system troubles quickly and affordably. Progent has acquired top-notch skills, sophisticated tools, and support databases to troubleshoot and fix network problems without the cost and time delays normally associated with on-site service visits.
If your North Dakota organization is situated outside of the larger metro areas such as Fargo, Bismark, or Grand Forks, your nearby computer support options may be limited in technical capability, or not available during urgent situations. This can result in a office network that is unusable or causing wasted time due to technical problems persisting for too long. Progentís staff of seasoned network consultants average more than 10 years of real-world computer industry experience, in the trenches of computer network support, performing a large variety of technical projects for a diverse range of clients. This means you get not only the technical competency needed for the job, but an expert with demonstrated methods for applying those skills to deliver efficient network solutions.
Consulting and Troubleshooting Expertise for Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016)
Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management products and is intended to offer a unified solution for deploying and managing virtualized fabric and services across hybrid networks that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consulting experts can assist organizations of any size with all facets of building, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization topology, help you migrate efficiently from legacy releases of VMM, develop workflows for creating and deploying virtual machines and hosts, design fault-tolerant scale-out clusters, connect your datacenter infrastructure with public cloud services, configure virtual switches, write and refine PowerShell scripts, and assist you to evaluate the strategic advantages of new capabilities like Storage Spaces Direct and Shielded VMs. Progent's virtualization experts can provide world-class Hyper-V consulting and VMware vSphere support.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection specialists can help you to configure Progent's ProSight Email Guard Security Gateway to enforce your content security policies for scanning the content of email messages and attachments and preventing users from sending confidential or inappropriate information or spam-like messages. ProSight Email Guard's email content filtering solutions can also help avoid reputation loss and stay compliant with industry privacy standards and regulatory mandates such as HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Learn more about the entire ProSight family of low-cost network monitoring and management services for small and mid-size organizations.
Online Technical Support for Microsoft and Cisco-based Networks
Progentís Technical Response Center provides expert remote technical support for Microsoft Windows and Cisco-based systems Nationwide. Progent's certified professionals have the knowledge and experience to assist you to troubleshoot and resolve difficult network problems quickly and affordably. The scope of technical expertise offered by Progent's team of consultants makes it possible to escalate even the toughest issues to appropriate subject matter experts as necessary. Whether you need one-time phone support and remote troubleshooting or ongoing access to a Helpdesk Call Center, Progent's consultants can provide your small business with enterprise-level expertise without the cost and management overhead of running a large internal IT organization.
Integration Help for Office 365 Apps and Services
Office 365 is Microsoft's extensive suite of productivity applications and cloud services offered on a subscription basis. Office 365 applications and cloud services are offered in a variety of product bundles intended for customers from individuals and home offices to enterprises. Progent offers fast and easy remote access to consultants with in-depth knowledge of Microsoft, macOS, Apple iOS, and Google Android platforms. Progent can assist you to understand the many subscription plans offered with Office 365 and integrate your network with Office 365 in a way that delivers maximum business value. Progent's Office 365 integration consultants offer expertise with multi-vendor networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help you to create and manage hybrid ecosystems that seamlessly integrate on-premises and cloud-based products and services.
NetApp MetroCluster Disaster Discovery Software
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering with replication to provide fast, zero data loss disaster recovery between datacenters that are as far as 185 miles (300km) away from one another. Progent offers online or on-premises access to a NetApp MetroCluster consultant who can help your business to design, configure, administer, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that aligns with your functional requirements and IT budget. Progent can ensure you follow best practices for installing your MetroCluster solution by delivering help with procedures such as assigning disk pools and shelf IDs, determining plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network between your peered clusters, and verifying your disaster recovery system to prove adherence with information assurance standards and regulatory requirements.
Responsiveness of Progent's TRC for Online IT Support
Progent's Technical Response Center (TRC) is dedicated to providing the highest quality of online IT support possible for emergency and non-critical problems. For urgent issues that affect many users, key personnel, or a mission-critical program, the TRC can respond in less than an hour. For non-critical problems, the TRC will in two hours or less. Under any circumstance, your ticket will be generated promptly and correctly, You will receive a confirmation from the trouble ticket system, and the TRC will check with you on every corrected problem to verify you are comfortable with the resolution and willing to close the ticket. Find out more about Progent's TRC Customer Commitment.
Progent's Consulting and Training Support for Office and Office 365
Progent's Office and Office 365 experts can assist companies of any size to incorporate Office desktop and Office 365 applications including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and Publisher into a seamless solution that offers quick ROI and enables improved business outcomes. Progent can assist your company to interface Office or Office 365 applications with each other and with other key Microsoft technologies such as SharePoint, Microsoft Exchange Server and Microsoft SQL Server deployed on-premises or in the cloud. Progent's consultants can also assist you to resolve compatibility problems between different releases of Microsoft Office and can provide live online Office and Office 365 training to individuals or teams.
Microsoft Dynamics GP (Great Plains) Consulting Services
Dynamics GP 2015 R2 introduces a new architecture that enhances cloud readiness, works with the most popular handheld devices, allows single sign-on with Azure AD, and tightens security and compliance. Progent's certified Microsoft Dynamics GP 2015 R2 consultants and developers offer the broad technical skills and experience to address the many technical and business challenges involved with upgrading to Dynamics GP 2015 R2 and can assist you to perform a smooth migration that will optimize the return on your investment in this powerful platform.
Ransomware Removal and Recovery Consulting
Progent offers the help of proven ransomware recovery experts with the knowledge to restore an information system damaged by a ransomware cryptoworm such as Ryuk, Dharma, NotPetya, or Locky. To find out more, see ransomware removal and recovery expertise.
Progent's Consulting Services for SQL Server 2014
SQL Server 2014 incorporates significant improvements in critical areas such as speed, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that operates seamlessly across all workloads including OLTP, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and on-premises services that include planning, deployment, administration, troubleshooting, and application development expertise to help organizations of any size to achieve fast return from their SQL Server 2014 deployment. If your organization is already running Microsoft SQL Server 2014, Progent can assist your company to perform a smooth transition to SQL Server 2016.
Contact a Progent Network Consultant
To find out how to contact a Progent computer consultant for online or on-premises help in , phone 1-800-993-9400 or visit Online Computer Help.