For small company networks located within the state of North Dakota, Progent's Microsoft and Cisco authorized technical experts can deliver remote phone assistance and remote troubleshooting to resolve your network troubles fast and affordably. Progent has acquired world-class expertise, sophisticated utilities, and support knowledge bases to troubleshoot and resolve network problems while avoiding the cost and time delays associated with onsite technical service calls.
If your North Dakota business is situated outside of the larger urban areas such as Fargo, Bismark, or Grand Forks, your local network systems support choices may be limited in skills, or unavailable during a crisis. This can result in a office network that is unpredictable or causing productivity loss due to technical issues continuing for too long. Progentís staff of seasoned network engineers average more than ten years of real-world IT industry experience, in the trenches of network support, performing a large variety of technical projects for a broad range of clients. This means you get not only the technical skills needed for the job, but a consultant with field proven methods for applying that expertise to provide cost effective network solutions.
ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting and management outsourcing service provides complete hosting of a small company's servers in a solution that gives the highest degree of dependability and expandability and is in addition easy to transfer to another host. Progent's Private Cloud hosting and management options are based upon mature virtualization architectures that enable small companies with multi- platform environments to economize dramatically on the costs of capital equipment, system support, and network management while benefiting from world-class fault tolerance and an unprecedented level of vendor independence. Learn about Progent's ProSight portfolio of managed IT services for small and mid-size businesses.
Planning and Migration Help for SharePoint 2013
Progent has been providing SharePoint support since the initial product was published more than a a dozen years, and Progent has the breadth and depth of technical knowledge to assist organizations of any size to design and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that add significant business value to your information network. Progent's Microsoft-certified consultants can help you to evaluate the business advantages of migrating to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from another collaboration environment; decide whether an in-house, Cloud-based or hybrid deployment is best suited for your organization; and select the most appropriate edition of SharePoint 2013 for your applications. Progent can provide full project management services or can help in individual tasks related to your SharePoint 2013 migration.
Planning and Configuration Consulting for Meraki Indoor and Outdoor Wi-Fi APs
Progent's Cisco Meraki wireless AP consultants offer remote and on-premises support services to assist organizations of all sizes to plan, deploy, maintain, upgrade or debug Wi-Fi systems that utilize Cisco Meraki cloud-managed wireless access points. Progent can assist your business to set up and manage Cisco's Meraki-based Wi-Fi networks for environments that can range from a telecommuter's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also assist you to configure other Cisco products such as switches, ASR routers and ASA firewalls to build a cohesive network infrastructure that delivers the same connectivity, performance, security, ease of management and uptime for wired and wireless users regardless of their mobility or device. (See Meraki switches consulting services.)
CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor accreditation is a globally recognized achievement that represents mastery in network security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates undergo a comprehensive test given by the ISACA international professional association. Progent offers the services of a CISA-certified Cybersecurity audit consultant trained to help companies in the fields of information systems audit services, information technology administration, network assets and architecture ROI, information technology support, safeguarding of information assets, and disaster recovery planning.
MySQL Database Application Development and DBA Support
Progent's MySQL software developers, database architects, and database administrators offer cost-effective remote DBA or application development services and can help businesses of all sizes to integrate and maintain MySQL in a reliable network infrastructure that provides advanced performance, expandability, and security. Progent also has proven skill assisting businesses port applications from an Oracle environment to MySQL.
ProSight Network Audits for Checking Network Infrastructure Health
Prosight Network Audits offer a quick and low-cost way for small and mid-size businesses to obtain an unbiased assessment of the overall health of their network. Powered by some of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class team of IT experts, ProSight Network Audits help you see how well the configuration of your core infrastructure devices adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI like a cleaner and more secure AD environment. Both versions also offer the long-term benefits of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include easier network management, improved compliance with data security regulations, more efficient utilization of IT assets, quicker problem resolution, more dependable backup and recovery, and less downtime. To learn more about ProSight Network Health Checks and to see sample reports, visit ProSight Network Audits.
Eliminate Dependence on an Individual Freelance Consultant
By developing a partnership with a full-service IT support firm like Progent as opposed to an individual freelance consultant, you are ensured fast access to capable professionals when you require them. You no longer have to worry that sickness, classes, time off, or conflicting jobs with different clients will leave you with no support when you have a crisis.
Amazon AWS Cloud Migration Consulting
Progent's Amazon AWS cloud integration consultants can provide cost-effective online consulting to assist businesses of any size to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Amazon Glacier for value-priced long-term archiving. Progent can assist your IT team with every phase of Amazon AWS integration including requirements analysis, preparedness assessment, architectural design, testing, configuration, administration, performance tuning, software license management, backup/restore mechanisms, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN technology and can show you how to deploy all-cloud or hybrid networking models that efficiently integrate Amazon AWS resources. Progent can provide occasional expertise or Progent can provide comprehensive project management outsourcing or co-sourcing to help you migrate efficiently to the Amazon AWS cloud.
Google Android Smartphone Integration and Management
Progent's Android phone and tablet integration consulting services have years of experience providing online and on-premises assistance for organizations of any size who want to incorporate Android phones and tablets into their information systems so that users can work together from anywhere. Progent offers the breadth of skills to resolve network problems that involve multiple manufacturers and that entail a combination of older and current information technology. Progent offers cost-effective remote expertise to assist you with any aspect of planning, deploying, managing and maintaining your BYOD environment. Progent can deliver occasional technical support to help you to resolve especially challenging IT problems, or Progent can provide comprehensive project management services to ensure that you finish strategic network projects on time and on budget. Progent can help with on-premises, cloud-centric, or hybrid networks and can provide expertise with all major operating systems, applications, management tools and hardware infrastructure. Progent also can provide specialized group or one-on-one training to help you manage and operate Android phones and tablets securely and productively.
Web Site Development
If you need to spruce up your company web, create internal Webs for functions such as human resources or employee training, establish a standout Web presence for a new business, or build enterprise-class, data-driven web applications, Progent can provide talented and experienced web designers and developers. Progent's consultants can also help you to support your web solutions by building and managing a protected, dependable server and communications infrastructure featuring offsite and mobile access. Services offered by Progent's Experts Team include web design, web project management, Microsoft .ASP and .NET programming, graphics design, and one-on-one classes for popular web site authoring platforms. For data-intensive web applications, Progent offers the services of MS SQL Server programmers, Oracle programmers and database administrators, and MySQL consultants.
Security Vulnerability Scanning for Small Business Networks
Progent offers two low-cost service packages designed to allow small businesses to get an independent network security evaluation from a certified security engineer. With Progent's External Network Security Inventory Checkup, a security engineer runs an extensive test of your network from beyond your firewall to determine possible risks in the security profile you expose to the public. With Progent's Internal Network Security Inventory Checkup, an engineer runs a network scan from an authorized computer within your company firewall to uncover your exposure to internal assaults. Both security inventory packages are set up and run from a protected external location.
Response Time of Progent's TRC for Remote Computer Support
Progent's Technical Response Center (TRC) is committed to providing the best quality of online network support available for emergency and standard problems. For emergency issues that impact many users, vital individuals, or a line-of-business application, the Technical Response Center is set up to engage within an hour. For non-critical problems, the TRC will in two hours or less. Under any circumstance, your ticket will be created promptly and accurately, You will receive an acknowledgement from the ticketing system, and the TRC will get in touch with you regarding every resolved issue to confirm you are comfortable with the outcome and ready to close the ticket. Find out more concerning Progent's Technical Response Center Customer Commitment.
ProSight WAN Watch Network Infrastructure Monitoring and Management
Progentís ProSight WAN Watch infrastructure monitoring and management service makes it simple and inexpensive for smaller businesses to diagram, monitor, enhance and debug their connectivity appliances like routers and switches, firewalls, and load balancers as well as servers, printers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology maps are always updated, copies and displays the configuration of almost all devices connected to your network, tracks performance, and generates notices when issues are detected. By automating complex management activities, WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, locating devices that require critical updates, or identifying the cause of performance bottlenecks. Learn about the complete ProSight suite of value-priced network management outsourcing services for small and mid-size businesses.
Progent's Consulting and Training Services for Microsoft Office and Office 365
Progent's certified Office and Office 365 experts can help businesses of any size to incorporate Microsoft Office desktop and Office 365 apps including Excel, Word, PowerPoint, Outlook, Microsoft Access, Visio and Publisher into a cohesive productivity solution that provides fast return on investment and promotes improved business outcomes. Progent can assist your company to interface Microsoft Office or Office 365 apps with each other and with additional key Microsoft platforms such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server running on-premises or hosted in the cloud. Progent can also assist you to fix compatibility problems with various versions of Office and offers live online Microsoft Office and Office 365 training to individuals and teams.
Active Directory Planning and Integration Consulting
Progent's Microsoft-certified Active Directory experts have broad knowledge troubleshooting complex Active Directory issues such as directory replication problems, multi-domain partition configurations, lost Active Directory objects, clean-up of legacy software configuration objects in on-line Active Directory systems, and fixing of failed installations of Active Directory and AD-enabled applications. Progent is also proficient in working with advanced AD tools like NTDSUTIL, DCDIAG and NETDIAG. Progent can also recommend configuration techniques that address important areas including AD naming standards, hierarchical model, IT administration structure, use and design of group policy objects, as well as security and monitoring definitions. Progent can also analyze the implications of alternate server and service configurations on capability and speed. Progent can help businesses to design and roll out configurations of AD Domain Services by delivering Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud solutions.
Configuration of Cisco's Managed Switches
Progent's Cisco CCIE-certified network consultants can provide expert online and onsite support for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for environments that run the gamut from small or midsize organizations and campus networks to enterprise data centers and ISPs. Progent can help you to implement Cisco's quickly evolving switching solutions to realize the speed, expandability, resilience, virtualization support, security and ease of management needed by your organization. To learn about Progent's consulting and support services for Cisco's extensive family of Catalyst switches, see Catalyst switch consulting services. To learn about Progent's support for Cisco's Nexus family of switches, see Nexus switch consulting and troubleshooting services. To find out about Progent's support for Meraki switches, refer to Cisco Meraki switches configuration and management.
Contact a Progent Network Support Expert
To see how you can get in touch with a Progent network consultant for remote or on-premises help in , call 1-800-993-9400 or go to Remote Computer Help.
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