For office computer networks located within the state ofNebraska, Progent's Microsoft certified technical experts can provide online support and remote troubleshooting to solve your computer system issues quickly and affordably. Progent has acquired enterprise-grade expertise, software tools, and support databases to identify and resolve IT problems while avoiding the high cost and delays normally associated with onsite technical service visits.

If yourNebraskacompany is located beyond the larger metropolitan areas such asOmaha, Lincoln, Bellevue, or Grand Island, your nearby network systems support options may be limited in skills, or not available during a crisis. This results in a network that is unusable or causing efficiency loss due to technical issues continuing for too long. Progentís staff of expert network engineers average more than 10 years of real-world industry experience, in the trenches of network systems support, performing a broad range of technical projects for a varied range of customers. This means you get not only the technical skills needed for the task, but a consultant with proven methods for applying that expertise to deliver cost effective network solutions.

Broad Expertise in Microsoft's Popular Server Platforms
Progent's staff of network consulting experts can assist large businesses to architect, install, and support major rollouts of key Microsoft technology by offering support like Microsoft Active Directory design, MS Exchange 2016 migration, Exchange Server 2013 configuration, Exchange Server 2010 maintenance, SharePoint Server 2013 design and installation, Skype for Business planning and deployment support and Microsoft Lync Server management, plus Microsoft SQL Server 2016 upgrades and Microsoft SQL Server 2014 programming. Progent has worked with some of the world's biggest companies to integrate solutions powered by Microsoft products and can provide branch office IT supports for enterprises with local offices in Silicon Valley and the or major cities throughout the U.S.

Apple iPhone and iPad Integration
Progent's iPhone and iPad integration consultants can provide affordable online assistance to assist you to plan, deploy, and troubleshoot any facet of your iPhone and iPad and Windows integration efforts and is available for quick tasks to help you through occasional technical bottlenecks or long-term engagements to help you complete business-critical projects on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid environments and can help you create or support a resilient, secure and efficient infrastructure that aligns with your mode of computing. Progent also offers online and on-premises training to help manage and use your iPhones and iPads in a secure, team-oriented ecosystem that optimizes the strategic value of your information system.

Citrix Virtual Windows Desktop Support Services
Progent's Citrix-certified desktop virtualization consultants can help your business to plan, implement, manage, and troubleshoot a virtualized Windows application delivery and management system by providing Citrix XenDesktop consulting and XenApp support. Progent's Cisco-certified CCIE network engineers can help you enhance your network infrastructure for delivering server and client-side applications, and Progent's datacenter management and support experts can help your organization to manage and maintain a remote datacenter that offers high availability, enhanced security, and fast disaster recovery. Progent's Citrix technology experts can also help you manage and support additional virtualization solutions from Citrix by offering Citrix XenServer consulting services and Citrix Essentials for Hyper-V integration.

Cisco Small Business Wireless Access Points Planning and Support
Cisco's Small Business series of APs are Linux-powered devices intended as entry-level wireless APs for small offices. Progent's Cisco CCIE-certified wireless network infrastructure consultants can provide online or onsite configuration and debugging support to assist you to design, implement, update, tune, manage and debug Cisco Small Business Wi-Fi AP environments of any size or topology. To learn more about Progent's support for current and legacy Cisco Small Business 100, 300 and 500 series of wireless access points, see Cisco Small Business 100, 300 and 500 WiFi APs consulting services.

Cisco Unified Communications Manager and Cisco Unified CM Express Integration and Troubleshooting
Cisco Unified Communications Manager (Unified CM), previously known as CallManager, operates as the core of Cisco's collaboration portfolio. Unified Communications Manager and Unified Communications Manager Express (CME) offer an advanced IP-PBX by integrating closely with unified messaging applications like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent's Cisco-certified CUCM and CallManager experts can assist with any aspect of Unified Communications Manager setup and debugging in areas such as integrating VoIP phones and desktop video IP phones, designing dial plans, setting up SIP PSTN trunks and CUBE session border controllers, installing ISR routers with CUBE support, designing UCS server failover solutions for survivability, and integration with Exchange and Skype for Business.

ProSight Active Security Monitoring (ASM) Next-Generation Endpoint Protection and Ransomware Defense
The ProSight Active Security Monitoring (ASM) endpoint protection solution incorporates cutting edge behavior machine learning technology to guard endpoints and physical and virtual servers against new malware assaults like ransomware and file-less exploits, which routinely evade traditional signature-matching anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to address the complete malware attack lifecycle including filtering, identification, mitigation, remediation, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks. Find out about the complete ProSight series of low-cost network management outsourcing services for small organizations.

Online Technical Support for Windows and Cisco-based Networking Environments
Progentís Technical Response Center provides world-class online support for Microsoft and Cisco-based systems anywhere in the U.S. Progent's certified engineers have the expertise to help you to analyze and resolve difficult network problems quickly and affordably. The breadth of technical expertise represented by Progent's staff of consultants makes it possible to escalate even the most challenging issues to appropriate subject matter experts as necessary. Whether you need occasional phone support and online repair or continuing availability of a Helpdesk Technical Response Center, Progent's consultants can provide your company with enterprise-level expertise without the cost and management overhead of running a large in-house support group.

IP Voice Solutions Consulting Services for Remote Workers
Progent can assist small and medium-size companies to implement VoIP platforms to provide their at-home employees the benefit of virtual access to the corporate phone network. To find out about ways Progent's consultants can help your telecommuters to integrate and troubleshoot IP voice platforms, go to IP voice solutions for telecommuters.

Palo Alto Networks PA-Series Firewall Integration Consulting
Progent's Palo Alto Networks firewall experts can show you how to select, configure, and manage Palo Alto Networks firewall appliances to provide a next-generation cybersecurity environment that spans your data center and cloud resources and protects all users at any location with any endpoint device. To find out more, visit Progent's Palo Alto Networks firewall planning and integration services.

Planning and Support Services for System Center 2012 Operations Manager
Progent's Microsoft-certified System Center 2012 Operations Manager (SCOM 2012) consulting experts have more than 10 years of experience designing, deploying, optimizing and repairing System Center Operations Manager environments and can provide organizations of any size advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that delivers the performance and availability needed to monitor your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to import and tune SCOM 2012 management packs according to industry best practices for monitoring network fabric as well as Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast online or on-premises technical support to assist you to fix serious issues detected by Microsoft SCOM 2012. Progent can also provide System Center 2016 Operations Manager expertise to assist your organization to migrate smoothly from Operations Manager 2016 to SCOM 2016.

Progent's Consulting Support for Microsoft Windows 2012 R2 Server Essentials
Microsoft Windows Server Essentials is a value-priced, versatile operating system that allows small organizations to make the move from the traditional stand-alone on-premises datacenter to the modern hybrid computing model that combines both local and virtualized cloud-based resources. Progent's certified Windows Server Essentials consultants can provide budget-friendly remote consulting and technical support for Windows Server 2012 R2 Essentials. Progent can help you to evaluate the potential business benefits of migrating to Essentials and implementing a hybrid on-premises/cloud-based design for your computing ecosystem. Progent can provide full-service project management to help you design and execute an efficient migration to Microsoft Windows Server Essentials, Office 365, and other Microsoft Cloud platforms and services. (Learn about Progent's Office 365 Exchange Online integration with on-premises installations of Exchange and Azure planning and integration consulting services.) Progent also offers continuing consulting, technical support, and customized training.

Contact a Progent Computer Support Expert
To learn how to access a Progent computer support expert for online or on-premises expertise, phone 1-800-993-9400 or go to Remote Network Help.



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  • Les Kent has a 35-year track record of effective network integration, executive administration, sales, and operations. He has shown a knack for developing elegant information technology solutions during his time as as a system architect, application developer, project manager, implementation expert, and problem solver for small companies, start-ups, and major enterprises.

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