For small business network systems located anywhere in the state of Nebraska, Progent's Microsoft and Cisco qualified professionals can provide remote phone help and remote troubleshooting to resolve your computer system troubles fast and cost effectively. Progent has acquired enterprise-class expertise, advanced software utilities, and support knowledge bases to diagnose and resolve network problems without the cost and delays normally associated with onsite service visits.
If your Nebraska small business is located outside of the larger metropolitan areas such as Omaha, Lincoln, Bellevue, or Grand Island, your nearby computer network support choices may be limited in expertise, or not available during an emergency. This results in a office network that is unstable or causing efficiency loss due to technical issues going unresolved for too long. Progentís staff of network engineers average more than twelve years of real-world computer industry experience, in the trenches of computer network support, performing a wide variety of technical projects for a varied range of clients. This means you obtain not just the technical skills needed for the job, but a professional with proven methods for applying that expertise to assist with cost effective network solutions.
ProSight LAN Watch Server and Desktop Monitoring Service
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating at peak levels by tracking the health of vital assets that drive your business network. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your designated IT management personnel and your Progent consultant so any potential issues can be addressed before they have a chance to impact productivity. Find out about the entire ProSight series of value-priced network monitoring and management services for small businesses.
Progent's Consulting Services for Microsoft SQL Server 2016
SQL Server 2016 introduces major enhancements in performance, capacity, security, high-availability, BOYD integration, plus integrated business intelligence. New features include PolyBase for handling SQL and NoSQ files simultaneously for data warehousing, R language support, Row-level Security, Mobile Report Publisher, and centralized management of on-premises and cloud resources. Progent's Microsoft-certified SQL Server 2016 consulting experts can provide online and on-premises expertise to help businesses of any size to plan, implement, manage or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft products including Windows Server, Exchange, SharePoint, Dynamics GP, Skype for Business, and System Center Operations Manager.
NetApp SAN Storage Solutions
Progent can provide enterprise clients online or on-premises NetApp SAN consulting support for NetApp's complete line of SAN products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN solutions supported by Progent include system dsign, cloud deployment, virtualization, migrations, transparent updates, storage management, information assurance, high availability, and remediation. Progent can provide Level 3 support to assist you to take care of problems with NetApp SAN storage environments quickly and affordably following leading practices.
High-level Project Management Consultants
For enterprise project management assistance, Progent can provide the services of veteran IT experts with decades of background as technology project managers for application development, information technology implementation, and business process engineering working with organizations from Big 4 companies to dot-com startups to government agencies. These high-level IT managers can provide advanced management expertise to assist enterprise customers to follow leading practices to make sure major projects are completed on time and within budget.
Progent's Consulting, Development and Training Services for Microsoft Office Excel and Microsoft Office 365 Excel
Progent's Microsoft-certified Excel and Office 365 Excel application consultants offer a broad variety of remote services to assist your organization to plan, program, pilot test, install, manage, and troubleshoot applications based on any release of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help you to move your existing Excel solutions to the newest versions of Excel, integrate Excel with Apple iOS and Android mobile devices, and resolve compatibility issues between different versions of Excel. Progent can provide on-demand support to clients looking for a quick solution to a specific problem associated with Excel and Progent can also provide comprehensive project management services for upgrading or creating mission-critical applications based on Excel. Progent's affordable webinar training for Excel can be custom tailored to meet the special requirements of individual users or groups.
ProSight Active Security Monitoring (ASM) Endpoint Protection and Ransomware Recovery
The ProSight Active Security Monitoring (ASM) endpoint protection service utilizes next generation behavior-based analysis tools to defend endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and email phishing, which routinely evade traditional signature-based AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a unified platform to address the entire threat progression including blocking, detection, mitigation, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows VSS and automatic system-wide immunization against newly discovered threats. Find out about Progent's complete ProSight family of low-cost outsourced network management services for small and mid-size businesses.
CISM-certified Cybersecurity Management Consultants
Progent offers the support of CISM Certified security management experts. The Certified Information Security Manager (CISM) committee defines the core competencies and international standards of performance that information security managers are expected to learn. CISM gives executive management the confidence that consultants who have earned their CISM certification have the experience and capability to provide efficient cybersecurity management and consulting services.
Co-managed Help Desk Services
Progentís Help Desk sharing services allow your business to split responsibilities for Help Desk services transparently between your IT staff and Progent's large roster of seasoned technical support technicians and matter experts (SMEs). Progentís Help Desk sharing service is a collaborative service desk solution built around the leading professional services automation tool for managing end-user service requests, ticketing, ownership, status tracking, and reporting. To learn more, see Progentís Help Desk Co-management services.
Responsiveness of Progent's TRC for Remote Support
Progent's Technical Response Center is committed to providing the highest quality of online IT support offered anywhere for both urgent and standard problems. For emergency problems that impact multiple workers, crucial personnel, or a line-of-business application, the Technical Response Center is set up to engage in less than an hour. For non-critical problems, the TRC is committed to respond in two hours or less. Under any circumstance, your ticket will be created quickly and accurately, You will be sent an acknowledgement from the ticketing system, and the TRC will check with you regarding every corrected issue to make sure you are comfortable with the results and willing to close out the ticket. Find out more about Progent's TRC Customer Commitment.
Progent's Consulting Services for Microsoft Windows Server Essentials
Microsoft Windows Server Essentials is a value-priced, entry-level platform that allows small organizations to make the move from the older physical on-premises datacenter to the new hybrid networking paradigm that includes on-premises and cloud-hosted software and infrastructure. Progent's certified Windows Server 2012 R2 Essentials consulting experts offer cost-effective remote consulting and troubleshooting for Windows Server 2012 R2 Essentials. Progent can help you to assess the possible business advantages of migrating to Windows Server Essentials and adopting a hybrid local/cloud-based design for your computing ecosystem. Progent can provide comprehensive project management support to help you design and carry out a smooth move to Microsoft Windows Server Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. (Learn about Progent's Office 365 Exchange Online integration with on-premises installations of Exchange and Azure integration consulting services.) Progent also offers continuing consulting, troubleshooting, and training.
Migration Consulting for Microsoft Skype for Business
Progent's Microsoft Skype for Business experts offer online and on-premises expertise for companies of all sizes to evaluate the benefits of upgrading to Skype for Business from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help you to plan an on-premises, cloud or mixed topology; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Office 365; set up HA mechanisms; connect Skype for Business with your PSTN gateway; and integrate third-party communication systems such as Cisco Video Interop Server. Progent's certified data security experts can assist you create and validate a security strategy for your Skype for Business deployment that is compliant with government and industry standards.
Windows Server 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Windows Hyper-V 2016 incorporates core technologies first developed for and refined on Azure, among the world's biggest public clouds. This significantly enhances the ability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing security, availability, expandability, manageability, reliability and disaster recovery. Progentís Microsoft-certified Windows Server 2016 Hyper-V experts can assist you to assess the benefits of Hyper-V 2016 for your organization, set up pilot environments to verify the ability of Hyper-V 2016 to run your vital workloads, plan an efficient network topology for a cloud-based or hybrid deployment, develop and execute a smooth upgrade strategy, educate your IT administration and support personnel, and deliver as-needed consulting and debugging services to ensure that your Hyper-V 2016 solution delivers maximum business value.
Management Support for Lync Server 2013
Microsoft Lync Server 2013, now called Skype for Business, enables organizations of any size to create a centrally managed and protected communications environment that permits the modern BYOD computing model with instant messaging (IM), presence, web meetings with app sharing, as well as IP and PSTN telephony enabled for a wide assortment of stationary PCs and mobile devices. Progent's certified Lync Server 2013 experts can help your company to assess the business benefits of Lync Server 2013, design an in-house, cloud-based (with Lync Online) or mixed topology suitable for your current and long-term goals, deploy Lync 2013 in a way that expedites your return on investment, and provide live online and onsite training to your management staff and users. Progent offers expertise in key pieces of a Lync Server 2013 deployment including Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to combine Lync 2013 with key Microsoft Office and Office 365 applications including Outlook clients, Word and PowerPoint. Progent's Microsoft Skype for Business Server consultants can also assist your organization to design and carry out a smooth upgrade to Skype for Business.
Contact a Progent Computer Consultant
To find out how you can get in touch with a Progent computer support expert for online or onsite assistance in , call 1-800-993-9400 or go to Remote Network Support.