For business network systems located throughout the state of Nebraska, Progent's Microsoft and Cisco qualified consultants can deliver online help and remote troubleshooting to repair your network problems fast and cost effectively. Progent has developed top-notch expertise, sophisticated tools, and support databases to identify and fix network problems while avoiding the cost and time delays normally associated with onsite service visits.
If your Nebraska organization is located outside of the larger metropolitan areas such as Omaha, Lincoln, Bellevue, or Grand Island, your local network support options may be limited in technical expertise, or not available during urgent situations. This results in a office network that is unstable or causing efficiency loss due to technical problems persisting for too long. Progentís staff of network engineers average more than 12 years of real-world industry experience, in the trenches of network systems support, performing a extensive variety of technical projects for a varied range of clients. This means you obtain not only the technical know how needed for the job, but a consultant with proven methods for applying that expertise to assist with excellent network solutions.
Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a phone interview with a Progent information assurance expert. The fact-finding interview is intended to assess your company's ability either to block or recover quickly from a ransomware attack. Progent will consult with you directly to gather information concerning your current security profile and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to create an efficient AV and backup system that aligns with your company's needs. For details, visit Progent's ProSight Ransomware Preparedness Report Service.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. UniFi devices installed throughout multiple venues with any number of access points can be remotely configured and administered with Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, tuning, debugging, monitoring, and reporting. Progent can provide the skills of seasoned wireless consultants who can help your organization to assess the value of UniFi technology for your business and help you to design, install, manage, and maintain your UniFi solution. To learn more, visit Ubiquiti UniFi Wi-Fi APs consulting and wireless LAN integration.
Disaster Recovery/Business Continuity Planning Support
Progent can provide high-level remote expertise for business continuity planning, validation, and training to help your company to respond to potential catastrophes, reduce service disruption for your vital IT functions, avoid data loss, and meet examiners' letters and business obligations. Progent's business continuity consultants can team with your executive and network administration group to perform business impact evaluation, identify interdependencies, identify the resources needed to operate your business, prioritize key IT services and define allowable restoration times, qualify hot backup sites, set up safe remote access capability for key workers, plan emergency notification mechanisms and define responsibilities for personnel, write a complete recovery and test plan, and provide training for management and technical staff to carry the agreed upon solution. Progent's Windows Server 2016 disaster recovery/business continuity consultants can show you how to design and build an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud environments utilizing failover cluster technology field-tested in Microsoft's massive Azure cloud.
CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA to validate an IT professional's skills to design, deploy, and maintain information system controls to mitigate network risk. Progent can provide the services of a CRISC-certified risk management expert to help you to create and carry out a risk management strategy that follows leading practices identified by CRISC and geared to align with your organization's risk tolerance, business objectives, and IT budget.
Microsoft Virtual Desktop Support Services
Microsoft's virtual desktop solutions lower the work needed for network administrators to install software programs so that they are standardized across an entire user base, provide the ability to manage access to business information, and enable quick deployment of new or updated desktops. With Windows Server 2016, the Terminal Services utility has been revamped and named Remote Desktop Services or RDS. Microsoft's new Virtual Desktop Infrastructure behind Remote Desktop Services streamlines client connectivity, improves responsiveness, strengthens security, centralizes management, and offers an almost seamless user experience. Progent's desktop virtualization consultants can help you to assess the business advantages of Microsoft's virtual desktop technologies, set up pilot and on-line deployments, optimize your network architecture to accommodate virtual clients effectively, evaluate and resolve security issues, and train your IT managers to follow industry best practices to gain maximum payback from client virtualization.
Microsoft Exchange 2013 Upgrade Services
Microsoft Exchange Server 2013 includes significant enhancements to the functionality of Exchange 2010 and delivers important innovations plus a redesigned architecture. These enhancements affect vital areas such as manageability, availability, security, cost of ownership, collaboration, extensibility, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consultants can deliver online or on-premises expertise to assist your organization to administer, optimize and debug your Exchange 2013 environment. Progent also offers Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you move to a more up to date version of Exchange Server in a local, cloud-based, or hybrid deployment model.
Microsoft Active Directory (AD) Design and Troubleshooting Consulting
Progent's Microsoft-certified Active Directory consultants have broad knowledge troubleshooting complex Active Directory problems such as server replication problems, multi-domain partition configurations, lost AD objects, removal of beta application configuration objects in production AD environment, and repair of failed installations of Active Directory and AD-integrated applications. Progent is also proficient in working with advanced AD tools such as NTDSUTIL, DCDIAG and NETDIAG. Progent can also suggest configuration strategies that address key areas including Active Directory naming conventions, hierarchical structure, IT management model, utilization and design of group policy objects, plus security and monitoring specifications. Progent can also analyze the implications of alternate server and service configurations on functionality and performance. Progent can assist companies to plan and roll out deployments of Active Directory Domain Services by providing Windows Server 2012 R2 consulting services and Windows Server 2016 hybrid cloud solutions.
After-hours Remote Technical Support
Progent's low-priced after-hours online technical support program provides clients round-the-clock access to online support from Progent's TRC. Support services offered beyond regular business hours include fixing problems with Microsoft servers, MS Windows desktop troubleshooting, assistance with Microsoft Office applications, network and system backup and recovery, and fundamental routing and switching support for Cisco technology.
SharePoint Server Support Services
Progent's Microsoft-certified SharePoint Server 2013 developers, SharePoint Server 2010 engineers and Office SharePoint Server 2007 support professionals can assist you to rationalize the economic case for deploying the current version of SharePoint Portal Server, consult with you on the most appropriate edition of Microsoft SharePoint Server for your application, provide configuration and integration services, assist you to set up Microsoft SQL Server as a back-end database manager, optimize your network infrastructure, integrate your off-the-shelf and custom application programs to work with SharePoint Server, develop a company-wide security strategy that incorporates portal solutions, and provide maintenance and Call Center services.
Contact a Progent Network Consultant
To see how to get in touch with a Progent computer support expert for remote or on-premises assistance in , phone 1-800-993-9400 or go to Online Network Support.