For small company network systems located within the state of Nebraska, Progent's Microsoft and Cisco certified technicians can provide online support and troubleshooting to resolve your computer system issues quickly and cost effectively. Progent has acquired world-class skills, sophisticated utilities, and support databases to identify and resolve network problems while avoiding the expense and time delays normally associated with in-person service dispatches.

If your Nebraska organization is located beyond the larger metro areas such as Omaha, Lincoln, Bellevue, or Grand Island, your nearby computer support choices may be limited in technical capability, or not available during a crisis. This results in a computer network that is unusable or causing efficiency loss due to technical issues continuing for too long. Progentís group of expert network engineers average more than 12 years of real-world industry experience, in the trenches of IT support, performing a extensive range of technical tasks for a varied range of customers. This means you obtain not just the technical skills needed for the job, but a consultant with demonstrated methods for applying that expertise to provide excellent network solutions.

Cisco VoIP Phone and IP Video Phone Configuration and Support
Progent's Cisco IP phone and video IP phone consultants can assist you to integrate, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from discontinued VoIP devices to the newest HD media phones. Progent's consultants can also assist your organization to integrate your IP phones with Cisco Unified CM, previously named CallManager, or with Cisco Unified Communications Manager Express to build a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified Communications Manager apps like Unified Communications Manager IM and Presence Jabber, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent's consultants can provide support with any facet of Cisco VoIP Phone integration including reviewing dial plans, solving IP phone registration issues, integrating SIP trunks and CUBE internetworking, deploying ISR G2 routers with CUBE internetworking capability, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and management service provides comprehensive hosting of a small or mid-size company's servers in a solution that gives the highest degree of dependability and expandability and is also simple to move to another host. Progent's Private Cloud hosting services are based upon mature virtualization platforms that allow small businesses with multi- platform IT systems to save dramatically on the expense of capital investments, system maintenance, and network administration while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor flexibility. Find out more about Progent's ProSight portfolio of managed services for small and mid-size businesses.

ProSight Active Security Monitoring (ASM) Endpoint Protection and Ransomware Defense
The ProSight Active Security Monitoring (ASM) endpoint protection (EPP) solution incorporates cutting edge behavior-based machine learning tools to guard endpoints and servers and VMs against new malware assaults such as ransomware and file-less exploits, which routinely evade legacy signature-matching anti-virus products. ProSight ASM safeguards local and cloud resources and offers a single platform to manage the entire threat progression including blocking, detection, containment, remediation, and forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats. Learn about Progent's entire ProSight family of low-cost managed services for small and medium-size businesses.

ProSight Data Protection Services Managed Cloud Backup
Progent's ProSight Data Protection Services cloud backup offers small and mid-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery. For a low monthly price, ProSight Data Protection Services automates your backup activities and allows rapid restoration of critical files, apps and VMs that have become lost or corrupted as a result of hardware failures, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images/, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can provide world-class expertise to set up ProSight DPS to to comply with regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, when needed, can help you to restore your business-critical data. Learn about the complete ProSight line of low-cost network management outsourcing services for small businesses.

Consulting and Support Services for System Center 2016 Virtual Machine Manager (SCVMM 2016)
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of IT infrastructure management tools and is designed to offer a unified mechanism for configuring and administering virtualized fabric and services across hybrid environments that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's SCVMM 2016 consulting experts can help organizations of all sizes with any aspect of designing, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization topology, show you how to upgrade smoothly from legacy versions of Virtual Machine Manager, design workflows for building and installing virtual machines and VM hosts, implement high-availability compute and storage clusters, connect your datacenter resources with public cloud services, set up virtual switches and load balancers, write and refine PowerShell scripts, and assist you to evaluate the potential advantages of the latest capabilities such as Storage Replica and Host Guardian Service. Progent's certified virtualization experts offer advanced Hyper-V consulting and VMware vSphere support.

Live Online Training Classes for Desktop Applications
Progent provides online training for an array of productivity software. Progent's Online training covers topics such as Office 365 Excel and Power BI reporting, Office 365 Word VBA macro development, PowerPoint collaboration, Office Outlook calendar sharing, Office 365 Access programming, Microsoft Dynamics GP (Great Plains) customization, and Windows 10 management. Live online learning provides the advantages of traditional in-person seminars, such as immediate communication between students and trainers, but avoids the costs of travel and the challenge of trying to accommodate the availability of many workers.

CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA in 2010 to validate an IT professional's ability to design, deploy, and support IS controls to mitigate network risk. Progent can provide the services of a CRISC-certified risk management consultant to assist you to develop and carry out a risk management plan based on industry best practices promoted by CRISC and crafted to align with your organization's risk tolerance, business goals, and budgetary guidelines.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the support of a certified VMware VCDX consultant to help you plan, configure, manage and troubleshoot VMware vSphere-based virtualization ecosystem for local networks, cloud environments, or hybrid cloud systems. Progent's VMware vSphere and vCloud consulting team can provide advanced expertise for installing and integrating VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent offers extensive understanding of VMware vCloud Director, vRealize Automation, vRO and vCloud Suite used for administering private and public cloud and hybrid cloud solutions that provide high availability, data security, and disaster recovery.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) consultants and data leakage protection specialists can assist organizations to configure Progent's ProSight Email Guard Security Gateway to use specified content policies for scanning the content of outbound email messages and attachments and preventing users from sending confidential or unauthorized information or spam. ProSight Email Guard's email content filtering technology can also help organizations avoid being blacklisted and keep in compliance with industry privacy standards and regulatory mandates such as HIPPA, Sarbanes-Oxley and PCI DSS. Find out more about Progent's complete ProSight series of value-priced network monitoring and management services for small and medium-size organizations.

Microsoft System Center 2016 Integration
Microsoft System Center 2016 delivers major enhancements in the management of hybrid cloud networks through advanced integration with Windows Server 2016 servers, Windows 10; unified management of multi-OS networks that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and better cloud support including tighter integration with Intune for Apple iPhone and Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consultants can provide world-class online and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist organizations of any size to design and configure a new deployment of Microsoft System Center 2016, extend or tune your current one, upgrade smoothly from a prior version of System Center, or debug your System Center environment.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection managed services offer economical multi-layer security for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP offers firewall protection, intrusion alerts, device management, and web filtering via leading-edge technologies packaged within one agent accessible from a unified console. Progent's data protection and virtualization consultants can assist you to plan and configure a ProSight ESP deployment that meets your company's specific requirements and that helps you prove compliance with government and industry information protection regulations. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require urgent attention. Progent's consultants can also help your company to install and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business quickly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.

Security Vulnerability Scanning for Small Business Networks
Progent offers two low-cost service bundles intended to allow small companies to receive an objective network security assessment from a certified security engineer. With Progent's External Network Security Inventory Scan, a security expert administers a comprehensive test of your IT infrastructure from outside your firewall to uncover possible risks in the security posture you expose to the public. With Progent's Internal Network Security Inventory Scan, a security expert executes a network scan from an authorized computer inside your firewall to assess your exposure to internal threats. The two security inventory services are set up and executed from a secured remote site.

Failover Clustering Support for Windows Server 2016 and Windows Server 2012 R2
The failover server cluster feature set incorporated into the latest releases of Windows Server has been radically redesigned to streamline the deployment, setup, and maintenance of server clusters and to provide greater levels of network availability, protection, performance, and versatility. New or enhanced capabilities include cluster Validation, revamped configuration and installation, unified cluster management, new cluster architecture for maximum uptime, better protection and quorum models, elimination of failure points, more storage and RAM capacity, enhancements for multi-site clusters, and live migration capability for Windows Hyper-V virtual servers. Progent's Microsoft-certified cluster technology experts can help you evaluate the business benefits of failover clusters, design and execute an installation, train your network support personnel to manage your cluster environment, deliver continuing consulting and support services, and create and test a disaster recovery procedure. Progent's Windows Server 2016 disaster recovery/business continuity experts can show you how you to plan and deploy a cost-effective disaster recovery/business continuity solution for multi-site or hybrid cloud environments using failover cluster tools field-tested in Microsoft's Azure cloud.

Expert Support for Systems at Colocation Data Centers
There are several hundred enterprise-class data center colocation sites in the San Francisco Bay Area and larger metropolitan areas throughout the United States, and Progent's colocation center support group can enhance your systemís redundancy and performance by helping you select a colo site that addresses the particular requirements of your business such as geographic location, size, connectivity, budget, and value-added features and services. Progentís data center IT services are intended for companies with hardware located at collocation hosting facilities and requiring timely on-site help at the colocation site plus remote help from Microsoft and Cisco certified professionals. Progent offers a variety of colo center consulting services such as system topology analysis, Windows and Linux server installation and maintenance, tech support for server and telecommunications infrastructure, design and installation of high availability configurations, architecting and deploying layered security structures, firewall integration and support, designing load balancing environments, and creating high-availability server and storage cluster configurations.

Contact a Progent Network Support Expert
To learn how you can get in touch with a Progent network support expert for online or on-premises expertise in , phone 1-800-993-9400 or go to Online Network Help.

© 2002- 2019 Progent Corporation. All rights reserved.

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