For small business networks located throughout the state of New Hampshire, Progent's Microsoft and Cisco certified technicians can deliver remote phone assistance and troubleshooting to solve your computer network troubles fast and cost effectively. Progent has developed enterprise-grade skills, sophisticated tools, and support knowledge bases to diagnose and resolve computer network problems without the cost and delays normally associated with in-person technical service calls.
If your New Hampshire organization is situated outside of the larger metro areas such as Manchester, Nashua, or Concord, your local network support choices may be limited in skills, or not available during a crisis. This can result in a network that is unusable or causing wasted time due to technical issues persisting for too long. Progentís group of network engineers average more than twelve years of real-world computer industry experience, in the trenches of IT support, performing a broad range of technical tasks for a extensive range of customers. This means you get not just the technical expertise needed for the task, but a professional with proven methods for applying those skills to assist with cost effective network solutions.
NetApp SAN Storage Solutions
Progent can provide enterprise customers online or on-premises NetApp SAN consulting services for NetApp's entire family of SAN storage products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVauly incremental backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN solutions supported by Progent include SAN architecture, cloud integration, virtualization, migrations, transparent patching, storage management, information assurance, high availability, and remediation. Progent offers Level 3 support to help you to resolve problems with NetApp SAN storage environments quickly and affordably following leading practices.
Progent's Online Consulting, Development and Training Services for Microsoft Office Excel and Microsoft Office 365 Excel
Progent's Microsoft-certified Excel and Office 365 Excel application consultants can provide a broad variety of remote services to assist you to plan, program, test, install, manage, and troubleshoot business applications powered by any release of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help your business to move your legacy Excel applications to the newest versions of Excel, integrate Excel with Apple iOS and Google Android smart phones and tablets, and resolve compatibility problems between different releases of Office Excel. Progent can provide on-demand help to organizations who need a fast fix to a specific issue related to Office Excel and Progent also offers comprehensive project management support for upgrading or creating line-of-business application software built on Excel. Progent's affordable online training for Excel can be customized to address the needs of individual users or groups.
Microsoft Desktop Virtualization Consulting Services
Microsoft's virtual desktop solutions reduce the effort required for network managers to set up applications so they are consistent throughout an entire workforce, provide the ability to control rights to critical information, and allow fast installation of new or upgraded desktops. In Windows Server 2016, the Terminal Services utility has been enhanced and renamed Remote Desktop Services. Microsoft's innovative Virtual Desktop Infrastructure behind Remote Desktop Services simplifies desktop access, enhances performance, tightens security, unifies administration, and offers an almost seamless client experience. Progent's desktop virtualization consultants can help you to assess the strategic benefits of Microsoft's desktop virtualization technologies, configure pilot and on-line deployments, optimize your network infrastructure to support virtualized desktops efficiently, assess and resolve security problems, and train your IT managers to follow industry best practices to gain maximum payback from client virtualization.
Microsoft Windows 8.1 Administration and Troubleshooting and Migration
Progent's certified Windows 8.1 consultants can deliver a variety of consulting services to assist organizations of any size to support, manage, and repair environments that include desktops, notebooks, tablets, or Windows phones based on Windows 8.1. Progent's consultants also offer Windows 10 migration assistance.
Immediate Help for Urgent Problems
With Progentís urgent remote network troubleshooting services, you can get immediate support for issues that are causing network disruption. Online help eliminates the lengthy wait and increased expense associated with in-person network support. For day-to-day administration work, Progentís remote support consultants can perform most jobs within minutes of receiving a request, instead of forcing you to live with a problem for up to a day for on-site support to arrive.
Live Online Seminars for Popular Desktop Applications
Progent offers live online instruction for a range of client software. Progent's Webinar training covers topics that include Microsoft Office 365 Excel and Power BI reporting, Microsoft Office 365 Word VBA macro programming, Publisher collaboration, Office Outlook calendar sharing, Office 365 Access rapid application development, Microsoft Dynamics GP customization, and Windows 10 management. Webinar-based instruction provides the advantages of conventional classroom seminars, such as immediate communication between students and teachers, but avoids the expenses of travel and the hassle of trying to synchronize the schedules of multiple students.
Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone interview with a Progent information assurance expert. The fact-finding interview is intended to assess your company's preparedness either to block or recover quickly from a ransomware incident. Progent will work with you directly to collect information concerning your existing antivirus tools and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply best practices to create a cost-effective security and backup system that meets your company's requirements. For more information, see The ProSight Ransomware Preparedness Report.
Full Portfolio of Security Help
Progent's CISM, GIAC, and CISA certified security engineers can assist your company to perform complete security assessments, restore operations quickly from compromised security, configure firewalls, configure safe mechanisms for off-site and mobile connectivity, install spam and virus protection and email encryption, and create a corporate-wide security plan built around 24x7 automated monitoring. Progent's ProSight suite of managed security monitoring services includes ProSight Active Security Monitoring for ransomware defense and ProSight Enhanced Security Protection (ESP) for centralized endpoint security.
System Center 2016 Integration
System Center 2016 provides major improvements for managing hybrid cloud networks through comprehensive support for Windows Server 2016 servers, Windows 10; seamless integration of multi-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware; and expanded cloud support including closer integration with Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants offer world-class remote and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and configure a new deployment of System Center 2016, extend or tune your current one, upgrade efficiently from a previous release of System Center, or debug your System Center solution.
Progent's Consulting and Training Support for Office and Office 365
Progent's certified Microsoft Office and Office 365 consultants can help companies to incorporate Office desktop and Office 365 apps such as Office Excel, Word, PowerPoint, Outlook, Microsoft Access, Visio and Publisher into a cohesive productivity solution that offers fast ROI and promotes better business results. Progent can assist you to integrate Office or Office 365 apps with each other and with other key Microsoft platforms such as SharePoint Server, Microsoft Exchange Server and SQL Server deployed locally or hosted in the cloud. Progent's consultants can also assist you to resolve compatibility problems with various releases of Microsoft Office desktop and can provide customized online Microsoft Office and Office 365 training to individual users or groups.
Planning and Migration Help for Microsoft Windows 10
Progent's Microsoft-certified Windows 10 migration consultants can assist businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Online and on-premises assessment and migration services for Microsoft Windows 10 offered by Progent's experts include Return on Investment estimates, project management, application compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid integration, mobile management, teleworker access, security and compliance, streamlined deployment and administration, infrastructure optimization, wired/wireless convergence, disaster recovery planning, custom training for network management personnel and end users, and ongoing technical help.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 migration consulting to help organizations of any size to design and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid architecture. Progent can help your company to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain failover clusters.
Desktop and Mobile Device Centralized Administration Support
Progent's Microsoft-certified consulting team offers Configuration Manager 2016 hybrid cloud integration, Microsoft System Center Configuration Manager design and deployment and Intune consulting to centralize and simplify the management of your PCs and Cloud-connected tablets and smartphones. Progent can help you to migrate smoothly to SCCM 2016 from a legacy device management solution or help you to enhance your current SCCM 2016 environment to support your evolving IT requirements.
Microsoft Exchange 2013 Upgrade Support
Exchange Server 2013 includes major improvements to the capabilities of Exchange 2010 and introduces powerful new features plus a redesigned architecture. These improvements favorably impact key IT areas such as manageability, availability, security and compliance, operational costs, collaboration, extensibility, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can deliver remote or onsite support to assist your organization to administer, optimize and debug your Exchange 2013 environment. Progent can also provide Exchange 2016 migration expertise and Exchange Online consulting to help you upgrade to a more current version of Exchange Server in a local, cloud-based, or hybrid deployment.
Get in Touch with a Progent Computer Consultant
To see how to access a Progent computer consultant for remote or on-premises help in , call 1-800-993-9400 or visit Online Network Help.