For small office network systems located within the state of New Jersey, Progent's Microsoft and Cisco qualified technical team members can provide phone support and remote troubleshooting to solve your network systems problems quickly and affordably. Progent has developed enterprise-class skills, software utilities, and support databases to identify and fix computer network problems without the cost and delays associated with on-site service calls.
If your New Jersey business is situated outside of the larger metropolitan areas such as Newark, Jersey City, Paterson,or Elizabeth, your nearby network systems support choices may be limited in technical expertise, or unavailable during urgent situations. This results in a office network that is unusable or causing efficiency loss due to technical issues going unresolved for too long. Progentís staff of field proven network engineers average more than 12 years of real-world computer industry experience, in the trenches of computer network support, performing a extensive range of technical tasks for a extensive range of clients. This means you obtain not only the technical expertise needed for the task, but an expert with field proven methods for applying those skills to deliver excellent network solutions.
Apple iPhone Integration
Progent's iPhone and iPad integration consultants can provide cost-effective online assistance to assist you to design, configure, and fix any aspect of your iPhone and Windows integration efforts and is available for quick tasks to help you through occasional technical bottlenecks or long-term engagements to help you finish business-critical projects on schedule and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you create or maintain a resilient, secure and efficient network infrastructure that is best suited to your mode of computing. Progent can also provide remote or on-premises training to help manage and use your iOS devices in a secure, collaborative environment that optimizes the business value of your IT network.
Configuration Manager 2016 Hybrid Cloud Integration
Configuration Manager 2016 automates application and device provisioning and updating, centralizes compliance settings control, inventories network assets, guards against company data leakage, provides network health monitoring, enables secure end-user self service, and offers a common control mechanism for managing mixed-OS networks running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration specialists can assist your organization with any aspect of planning, installing, operating and troubleshooting a SCCM 2016 deployment for local, cloud-based, or hybrid networks.
Broad and In-depth Knowledge of Business Information Networks
Progentís team of more than 100 networking experts means clients can take advantage of the leverage of over a thousand years of cumulative background and collective knowledge to repair the most vexing system issues. Progentís accredited network engineers have the know-how to identify fixes quickly and deliver them affordably.
Integration Help for Office 365 Apps and Cloud Services
Office 365 is Microsoft's extensive family of client productivity applications and cloud services available on a subscription basis. Office 365 programs and cloud-based services are available in a variety of product bundles targeted at markets from students and households to global enterprises. Progent offers quick and affordable online access to consultants with expertise in Microsoft, Mac, iOS, and Google Android platforms. Progent can help you to understand the wealth of subscription plans available with Office 365 and integrate your network with Office 365 in a way that delivers maximum business value. Progent's Office 365 integration consultants support multi-vendor networks that incorporate Windows, macOS, and Linux technology. Progent can also help you to create and maintain hybrid ecosystems that seamlessly combine local and cloud products and services.
Citrix Desktop Virtualization Support Services
Progent's Citrix-certified virtual desktop consultants can help you to design, implement, manage, and support a virtual Windows application delivery and management solution by providing XenDesktop consulting and XenApp support. Progent's Cisco CCIE network engineers can help you enhance your network for delivering server-side and client-side applications, and Progent's remote datacenter support experts can help you to manage and maintain an off-site datacenter that offers high uptime, enhanced protection, and rapid recovery. Progent can also help you with additional virtualization products from Citrix by providing Citrix XenServer consulting services and Citrix Essentials for Hyper-V support.
ProSight LAN Watch Server and Desktop Remote Monitoring Service
ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management techniques to help keep your network operating efficiently by tracking the state of vital assets that power your information system. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your designated IT management staff and your Progent engineering consultant so any potential problems can be resolved before they have a chance to impact productivity. Read about the entire ProSight series of affordable outsourced network management services for small and mid-size businesses.
Microsoft Project Server Integration
Progent's Microsoft Project Server and Project Online consultants can provide advanced remote and on-premises support services for Microsoft Project Server as well as for Microsoft products that integrate in conjunction with Project Server. Consulting services provided by Progent include Project Professional and Project Web App set up, SharePoint 2013 design and deployment, Microsoft SQL Server 2016 integration, Microsoft SQL Server 2014 support, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 configuration, Exchange Server 2010 troubleshooting,Excel and Microsoft Office 365 Excel development, plus Office PowerPoint and Visio webinar classes. Progent offers access to Cisco-certified CCIE network consultants to assist you to optimize your environment to accommodate local, branch, home-based, and mobile workers so that they can use Microsoft Project Server to collaborate securely and efficiently. Progent's network security experts can help your IT team to define and enforce security policies that protect important business information without disrupting the productive sharing of authorized data.
VMware NSX Network Virtualization
VMware's NSX network virtualization platform allows you to build entire networks in software. NSX permits virtual networks to be provisioned instantly and administered with a high degree of automation independent of the hardware used by the basic network infrastructure. VMware Site Recovery Manager allows automated recovery, application mobility, and non-intrusive site migration, failback and site re-protect. SRM also enables non-intrusive testing for site recovery, updates and patches and can generate reports to confirm full service restoration, validate Service Level Agreements and prove compliance. When used with VMware's NSX network virtualization technology, VMware SRM can quickly recover the entire logical network topology at the secondary datacenter. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to assist you to plan, configure, test and administer a DR system based on VMware SRM and VMware NSX.
Stealth Penetration Testing
Stealth penetration checking is an important component of any overall IT system security plan. Progentís security professionals can run thorough stealth intrusion security tests without the knowledge of your company's internal IT resources. Unannounced penetration testing shows whether current security monitoring tools such as intrusion detection alerts and event log analysis are properly set up and actively monitored.
Responsiveness of Progent's Technical Response Center for Remote IT Support
Progent's Technical Response Center is committed to delivering the highest level of remote network support services available for both emergency and non-critical problems. For emergency problems that impact multiple users, key people, or a mission-critical program, the TRC can respond in one hour or less. For non-critical issues, the TRC is committed to respond within two hours. Under any circumstance, your ticket will be generated quickly and accurately, You will be sent an acknowledgement from the ticketing system, and the TRC will check with you on each corrected problem to make sure you are comfortable with the outcome and willing to close the ticket. Learn more details about Progent's Technical Response Center Customer Commitment.
Windows 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Windows Hyper-V 2016 incorporates key features first developed for and refined on Microsoft Azure, among the world's biggest public clouds. This pedigree significantly enhances the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing data security, availability, expandability, manageability, dependability and disaster recovery. Progentís Microsoft-certified Windows Server 2016 Hyper-V specialists can assist you to assess the benefits of Hyper-V 2016 for your organization, configure test environments to verify the ability of Hyper-V 2016 to run your vital workloads, plan a cost-effective network topology for a cloud-based or hybrid installation, develop and carry out a smooth migration plan, train your IT administration and technical support personnel, and provide as-needed consulting and debugging support to make sure that your Hyper-V 2016 solution delivers maximum business value.
Talk to a Progent Computer Consultant
To see how to contact a Progent network consultant for remote or onsite help in , call 1-800-993-9400 or visit Remote Network Support.