For small business computer networks located throughout the state ofNew Mexico, Progent's Microsoft authorized technicians can provide remote phone support and troubleshooting to resolve your network systems troubles quickly and cost effectively. Progent has developed top-notch expertise, sophisticated utilities, and support databases to diagnose and repair network problems while avoiding the cost and delays associated with in-person technical service dispatches.
If yourNew Mexicobusiness is situated beyond the larger metro areas such asAlbuquerque, Las Cruces, Santa Fe, or Rio Rancho, your local computer support choices may be limited in technical expertise, or not available during an emergency. This can result in a network environment that is unstable or causing efficiency loss due to technical problems going unresolved for too long. Progentís staff of field proven network consultants average more than twelve years of real-world computer industry experience, in the trenches of computer network support, performing a large variety of technical projects for a broad range of customers. This means you obtain not just the technical competency needed for the task, but a consultant with demonstrated methods for applying that expertise to provide cost effective network solutions.
World-class Cisco Support from Experienced CCIE-certified Engineers
Progent is the leading source of easy, immediate, and affordable access to Registered Cisco CCIE support professionals. CCIEs are elite networking experts who are awarded this top-level classification only after strenuous testing by Cisco. CCIEs are able to handle the most complex issues surrounding network architecture, deployment, troubleshooting, and service. Progentís CCIE experts work intimately with Cisco in-house staff in analyzing problems with Cisco's IOS software and devising fixes or obtaining patches to correct problems. Progent can provide fast access to a CCIE by telephone so you are able to receive immediate help for tough network troubles that are affecting worker productivity but are outside the expertise of your usual IT service providers.
Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultants offer expert remote consulting services to assist organizations of any size to integrate their networks with leading public cloud platforms including Azure and Amazon AWS. Progent can assist your it team to plan and administer hybrid environments that can include Windows and Linux operating systems and apps in hybrid topologies that utilize on-premises resources as well as public clouds. To help you to integrate public clouds with networks, Progent offers a range of cloud integration support services such as Office 365 integration solutions with on-premises Exchange and Microsoft Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging.
Fortinet Firewall Integration Experts
Fortinet next-generation firewalls are leaders in delivering top throughput for SSL/TLS inspection. Progent's Fortinet FortiGate firewall consultants can help you to deploy your Fortinet FortiGate security appliances to protect your IT assets at the enterprise perimeter, within the data center core, at branches, and at the cloud edge. To find out more, visit Fortinet firewall integration consultants.
Amazon AWS Planning and Integration Consulting
Progent's Amazon Web Services (AWS) integration experts offer cost-effective online consulting to assist companies to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Amazon Glacier for low-cost long-term archiving. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, architectural design, pilot testing, configuration, administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies. Progent offers advanced expertise with firewall configuration and VPN technology and can show you how to create all-cloud or hybrid networking models that efficiently integrate Amazon AWS resources. Progent offers as-needed support or Progent can provide project management outsourcing or co-sourcing to help you migrate smoothly to the Amazon AWS cloud.
Easy Engagement and Billing Structure
Progent's easy by-the-minute billing policy has no complex contracts, retainers or hidden fees. Many other companies have minimum billable time or other additional charges that drive up service. For remote support from Progent during regular business hours, you only get billed for the actual time spent resolving your issue. If it only takes ten minutes to solve your problem, then you are only billed for ten minutes. For regularly scheduled onsite service work booked more than twenty-four hours in advance, you are billed only for the time when a Progent expert is actually on-site working on your issues. Just Progent's value priced per-minute rate. For urgent same-day on-site service calls, you may be charged for our consultant's travel time, but never an increased emergency rate. Because Progent has a large pool of engineers located within the entire service territory, an available expert is typically close by to help. Progent can also offer onsite service to the majority of zip codes in the United States within 24 hours of receiving a support call. Progent's remote support team has provided help to small companies in every state (Refer to Progent's customer testimonials.)
NetApp SAN Storage Solutions
Progent can provide enterprise clients remote or on-premises NetApp SAN consulting services for NetApp's complete portfolio of SAN storage products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror, SnapVauly continuous D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN technology supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, storage management, information assurance, high availability, and troubleshooting. Progent can provide Level 3 support to help you to take care of problems with NetApp SAN deployments efficiently based on leading practices.
Migration Help for SharePoint 2013
Progent has been providing SharePoint consulting services since the first SharePoint product was released more than a decade ago, and Progent has the scope of IT know-how to assist organizations of all sizes to design and carry out a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that bring substantial business value to your information network. Progent's Microsoft-certified consulting team can assist you to assess the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from another collaboration environment; decide whether an on-premises, Cloud-based or hybrid configuration is most sensible for your organization; and pick the right edition of SharePoint 2013 for your purposes. Progent can provide comprehensive project management outsourcing or can assist in specific jobs associated with your SharePoint 2013 deployment.
Cisco Firepower Series Firewalls Consulting Services
Cisco's Firepower NGFWs Firewalls deliver a significant performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and offer unified control of modern cybersecurity capabilities such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco-certified CCIE-certified firewall consultants can assist your organization to plan and execute a smooth upgrade to Cisco Firepower firewalls from from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's subscription-based security services to create and centrally control IT ecosystems that include branch offices, data centers, and cloud resources. For details about Cisco's Firepower family of NGFWs Firewalls, see Cisco Firepower firewalls integration expertise.
Microsoft Exchange Server 2019 Deployment Services
Progent can assist your organization in any phase of your upgrade to Exchange 2019 including deploying Windows Server 2019 as a host for Exchange; designing high availability architecture for an on-premises, cloud-based or hybrid environment; migrating mailboxes; designing and implementing Hyper-V virtualization; configuring HLB; configuring DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook. For details, visit Progent's Microsoft Exchange Server 2019 deployment services.
Progent's Integration and Troubleshooting Support for SQL Server 2014
SQL Server 2014 includes significant enhancements in critical areas such as speed, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that works seamlessly with all types of applications including OLTP, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and on-premises consulting services including system design, configuration, management, troubleshooting, and software development expertise to help businesses of any size to achieve maximum business value from their SQL Server 2014 deployment. If you are currently using Microsoft SQL Server 2014, Progent can help your company to carry out a smooth transition to Microsoft SQL Server 2016.
Conferencing Support Services for an At-Home Workforce
Progent's consultants can help small and medium-size organizations to implement and debug teleconferencing applications to allow their telecommuters to collaborate safely and effectively with colleagues and clients. For details about ways Progent can assist businesses to integrate and manage video conferencing solutions for a remote workforce, see teleconferencing support services for remote workers.
Citrix XenServer Consulting Services
Progent's Citrix XenServer consultants can help you to understand the business benefits of XenServer as well as additional Citrix products, and can assist your IT organization to design, test, implement, troubleshoot, and support a Citrix XenServer solution. Progent can also analyze your existing Citrix technology deployment and show you how to enhance resource utilization, responsiveness, protection, availability, and disaster recovery.
Linux Support Services and Linux/Windows Integration
If your small business network mixes Linux technology with Microsoft Windows, Progent can assist you to integrate your servers into an efficient system that allows all your platforms to coexist for simpler administration, transparent data exchange, high availability, high performance, and tight security. If you are developing Linux based-software within an environment that incorporates Microsoft-based servers, desktops, and applications, Progent can provide comprehensive network outsourcing that frees you to concentrate on your area of high-value expertise.
Contact a Progent Computer Support Expert
To learn how you can get in touch with a Progent network support expert for remote or onsite expertise in #(state), call 1-800-993-9400 or visit Online Computer Help.