New Mexico Computer Consulting Experts
for Small and Medium-size Business IT Systems: Remote Support and Troubleshooting
For small business computer networks located throughout the state ofNew Mexico, Progent's Microsoft authorized technicians can provide remote phone support and troubleshooting to resolve your network systems troubles quickly and cost effectively. Progent has developed top-notch expertise, sophisticated utilities, and support databases to diagnose and repair network problems while avoiding the cost and delays associated with in-person technical service dispatches.
If yourNew Mexicobusiness is situated beyond the larger metro areas such asAlbuquerque, Las Cruces, Santa Fe, or Rio Rancho, your local computer support choices may be limited in technical expertise, or not available during an emergency. This can result in a network environment that is unstable or causing efficiency loss due to technical problems going unresolved for too long. Progent’s staff of field proven network consultants average more than twelve years of real-world computer industry experience, in the trenches of computer network support, performing a large variety of technical projects for a broad range of customers. This means you obtain not just the technical competency needed for the task, but a consultant with demonstrated methods for applying that expertise to provide cost effective network solutions.
World-class Cisco Support from Experienced CCIE-certified Engineers
Progent is the leading source of easy, immediate, and affordable access to Registered Cisco CCIE support professionals. CCIEs are elite networking experts who are awarded this top-level classification only after strenuous testing by Cisco. CCIEs are able to handle the most complex issues surrounding network architecture, deployment, troubleshooting, and service. Progent’s CCIE experts work intimately with Cisco in-house staff in analyzing problems with Cisco's IOS software and devising fixes or obtaining patches to correct problems. Progent can provide fast access to a CCIE by telephone so you are able to receive immediate help for tough network troubles that are affecting worker productivity but are outside the expertise of your usual IT service providers.
Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultants offer expert remote consulting services to assist organizations of any size to integrate their networks with leading public cloud platforms including Azure and Amazon AWS. Progent can assist your it team to plan and administer hybrid environments that can include Windows and Linux operating systems and apps in hybrid topologies that utilize on-premises resources as well as public clouds. To help you to integrate public clouds with networks, Progent offers a range of cloud integration support services such as Office 365 integration solutions with on-premises Exchange and Microsoft Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging.
Fortinet Firewall Integration Experts
Fortinet next-generation firewalls are leaders in delivering top throughput for SSL/TLS inspection. Progent's Fortinet FortiGate firewall consultants can help you to deploy your Fortinet FortiGate security appliances to protect your IT assets at the enterprise perimeter, within the data center core, at branches, and at the cloud edge. To find out more, visit Fortinet firewall integration consultants.
Amazon AWS Planning and Integration Consulting
Progent's Amazon Web Services (AWS) integration experts offer cost-effective online consulting to assist companies to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Amazon Glacier for low-cost long-term archiving. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, architectural design, pilot testing, configuration, administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies. Progent offers advanced expertise with firewall configuration and VPN technology and can show you how to create all-cloud or hybrid networking models that efficiently integrate Amazon AWS resources. Progent offers as-needed support or Progent can provide project management outsourcing or co-sourcing to help you migrate smoothly to the Amazon AWS cloud.
Easy Engagement and Billing Structure
Progent's easy by-the-minute billing policy has no complex contracts, retainers or hidden fees. Many other companies have minimum billable time or other additional charges that drive up service. For remote support from Progent during regular business hours, you only get billed for the actual time spent resolving your issue. If it only takes ten minutes to solve your problem, then you are only billed for ten minutes. For regularly scheduled onsite service work booked more than twenty-four hours in advance, you are billed only for the time when a Progent expert is actually on-site working on your issues. Just Progent's value priced per-minute rate. For urgent same-day on-site service calls, you may be charged for our consultant's travel time, but never an increased emergency rate. Because Progent has a large pool of engineers located within the entire service territory, an available expert is typically close by to help. Progent can also offer onsite service to the majority of zip codes in the United States within 24 hours of receiving a support call. Progent's remote support team has provided help to small companies in every state (Refer to Progent's customer testimonials.)
NetApp SAN Storage Solutions
Progent can provide enterprise clients remote or on-premises NetApp SAN consulting services for NetApp's complete portfolio of SAN storage products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror, SnapVauly continuous D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN technology supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, storage management, information assurance, high availability, and troubleshooting. Progent can provide Level 3 support to help you to take care of problems with NetApp SAN deployments efficiently based on leading practices.
Migration Help for SharePoint 2013
Progent has been providing SharePoint consulting services since the first SharePoint product was released more than a decade ago, and Progent has the scope of IT know-how to assist organizations of all sizes to design and carry out a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that bring substantial business value to your information network. Progent's Microsoft-certified consulting team can assist you to assess the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from another collaboration environment; decide whether an on-premises, Cloud-based or hybrid configuration is most sensible for your organization; and pick the right edition of SharePoint 2013 for your purposes. Progent can provide comprehensive project management outsourcing or can assist in specific jobs associated with your SharePoint 2013 deployment.
Cisco Firepower Series Firewalls Consulting Services
Cisco's Firepower NGFWs Firewalls deliver a significant performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and offer unified control of modern cybersecurity capabilities such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco-certified CCIE-certified firewall consultants can assist your organization to plan and execute a smooth upgrade to Cisco Firepower firewalls from from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's subscription-based security services to create and centrally control IT ecosystems that include branch offices, data centers, and cloud resources. For details about Cisco's Firepower family of NGFWs Firewalls, see Cisco Firepower firewalls integration expertise.
Microsoft Exchange Server 2019 Deployment Services
Progent can assist your organization in any phase of your upgrade to Exchange 2019 including deploying Windows Server 2019 as a host for Exchange; designing high availability architecture for an on-premises, cloud-based or hybrid environment; migrating mailboxes; designing and implementing Hyper-V virtualization; configuring HLB; configuring DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook. For details, visit Progent's Microsoft Exchange Server 2019 deployment services.
Progent's Integration and Troubleshooting Support for SQL Server 2014
SQL Server 2014 includes significant enhancements in critical areas such as speed, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that works seamlessly with all types of applications including OLTP, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and on-premises consulting services including system design, configuration, management, troubleshooting, and software development expertise to help businesses of any size to achieve maximum business value from their SQL Server 2014 deployment. If you are currently using Microsoft SQL Server 2014, Progent can help your company to carry out a smooth transition to Microsoft SQL Server 2016.
Conferencing Support Services for an At-Home Workforce
Progent's consultants can help small and medium-size organizations to implement and debug teleconferencing applications to allow their telecommuters to collaborate safely and effectively with colleagues and clients. For details about ways Progent can assist businesses to integrate and manage video conferencing solutions for a remote workforce, see teleconferencing support services for remote workers.
Citrix XenServer Consulting Services
Progent's Citrix XenServer consultants can help you to understand the business benefits of XenServer as well as additional Citrix products, and can assist your IT organization to design, test, implement, troubleshoot, and support a Citrix XenServer solution. Progent can also analyze your existing Citrix technology deployment and show you how to enhance resource utilization, responsiveness, protection, availability, and disaster recovery.
Linux Support Services and Linux/Windows Integration
If your small business network mixes Linux technology with Microsoft Windows, Progent can assist you to integrate your servers into an efficient system that allows all your platforms to coexist for simpler administration, transparent data exchange, high availability, high performance, and tight security. If you are developing Linux based-software within an environment that incorporates Microsoft-based servers, desktops, and applications, Progent can provide comprehensive network outsourcing that frees you to concentrate on your area of high-value expertise.
Contact a Progent Computer Support Expert
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An index of content::
BDR and Business Continuity Solutions Online Troubleshooting
After Hours ProSight Data Protection Services Consultant Services
ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost and fully managed service for secure backup/disaster recovery. Available at a low monthly rate, ProSight DPS automates and monitors your backup activities and enables fast restoration of vital files, apps and virtual machines that have become unavailable or corrupted due to component failures, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or to both. Progent's disaster recovery specialists can provide world-class expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your business-critical data.
Cisco Consultant Contractor Jobs
Subcontractor Cisco Certified
If you are a network consultant with technical support experience, teaming with Progent and working for Progent's customers will expand your abilities via interaction with Progent's staff of mutually supportive, high-output consultants. Progent's concentration on offering network expertise and computer help to small and midsize businesses will offer you the opportunity to consult in depth with business leaders and contribute significantly to the growth of dynamic organizations. In addition, Progent's virtual office environment provides state-of-the-art tools for remote support and wireless access to allow you to come up with fast fixes when you troubleshoot mission-critical problems.
Microsoft Exchange Upgrade Configuration
Microsoft Exchange 2003 Upgrade Outsourcing
Progent's Microsoft-certified engineers offer technical help and IT consulting expertise for Microsoft Exchange 2003 Server, Microsoft Windows 2003 Server, and for the complete family of Microsoft Servers. Progent's upgrade, integration, administration, and support services for Exchange Server include system design, deployment, documentation, onsite and off-site troubleshooting, Help Desk outsourcing, expert security evaluation, and full-service IT outsourcing.
SCCM Policy Settings Troubleshooting
SCCM Asset Inventory Network Consultant
System Center Configuration Manager automates application and device deployment at scale, streamlines compliance settings management, keeps track of network assets, protects against company data leakage, performs health monitoring, allows secure self service, and offers a common control mechanism for managing mixed-OS networks based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Azure cloud specialists can help businesses of any size with any aspect of planning, implementing, operating and repairing a System Center Configuration Manager solution for local, cloud-based, or hybrid networks.
Microsoft Certified Project Server 2010 Technical Support Services
Integration Microsoft Project Server 2013
Progent's Microsoft engineers can provide in-depth support in implementing, operating and troubleshooting all versions of Project Server and can deliver a wide variety of affordable remote consulting services based on industry best practices to help businesses of any size to get all the benefits of this powerful project management solution. Services available from Progent include solution design, software configuration and upgrades, setting up safe file and status sharing among local and offsite users, network infrastructure optimization, and specialized online training.
Professionals Project Pilots
Project Planning Specialist
For advanced project management assistance, Progent can provide access to veteran information technology professionals with decades of background in IT management, program development, and process design for organizations from Big 4 firms to dot-com startups to state government agencies. These proven IT managers offer project management expertise to assist enterprise clients adhere to best practices to ensure that major projects are completed on schedule and on budget.
Largest Flex Series Wireless Controller Remote Troubleshooting
wireless controller Online Support
Progent's Wi-Fi consultants can help your business to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of any size. Progent can assist you to maintain and troubleshoot your existing Cisco Wi-Fi environment or carry out an efficient transition to Cisco's latest Wi-Fi controller solutions.
BlackBerry Email Consultants
BlackBerry Software Technical Consultant
Progent can provide the expertise of RIM BlackBerry-premier engineers who can assist small companies to design, manage, and troubleshoot BlackBerry technology economically and successfully, eliminating the requirement for an internal BlackBerry specialist and reducing the expense and hassle of supporting a mobile workforce. Progent's BlackBerry specialists offer in-depth backgrounds working with Progent's Microsoft-premier experts, Cisco CCIE network engineers, and CISA and CISM-certified security engineers. This breadth of knowledge, combined with Progent's proven remote service delivery model, provides small and mid-size businesses an efficient solution for incorporating BlackBerry devices and software seamlessly into their information system.
CCIE Expert Certified Meraki Switch Redundancy Professionals
Meraki Switch Deployment On-site Technical Support
Cisco's Meraki MS line of access and distribution switches are designed for sites that go from branch offices to campuses. Progent's Cisco-certified consultants offer affordable online consulting expertise to assist your company to plan and deploy a productive network architecture based on Meraki MS switches, streamline network administration with Meraki's cloud-based management tools, configure policies to maintain compliance, create and validate a disaster recovery strategy, and troubleshoot issues associated with any facet of your Meraki ecosystem. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to build a cohesive networking solution.
Infor SyteLine CloudSuite Debugging Specialist
Consultant Infor SyteLine CloudSuite Quality Control
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that incorporates over 25 years of experience helping manufacturing and service organizations to manage supply chains and streamline key processes to bring products to market fast and meet customer commitments consistently. Progent can provide the skills of an ERP specialist with more than 20 years of background with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or on-premises consulting that can range from occasional guidance to end-to-end solution design and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, application development, CPQ, web site integration, troubleshooting, ETL, Office 365 integration, training, and DBA services.
24-Hour Information Risk Evaluation Specialists
Consultant Services Wireless Security Inventory
Progent offers small organizations a pair of specially designed network security evaluation scanning packages that provide, at a set fee, remotely managed scans of your network security profile which are evaluated by certified security engineers who interpret the data collected by the scan, present unbiased summaries of your current security vulnerability, and make suggestions for remediation. Progent offers two complementary security inventory packages for external and internal security scanning that are priced to meet the restricted budgets of small companies while providing enterprise-class evaluations of your IT network's exposure to attack.
Software Support Enterprise Security
Online Support Services Data Center
For corporations with branch offices in or any region served by Progent's engineers, Progent's Microsoft-Premier network support experts and authorized Cisco system specialists offer a range of IT support services including project management, SOX compliance, office relocations, enterprise security, network architecture, local or phone-based branch office support, and technical support for co-location hosting facilities. A Progent IT consultant can help you plan a multi-office information system that makes efficient use of colocation services and Internet hosting sites. Progent’s Microsoft Certified consultants can help large enterprises plan, integrate and maintain major rollouts of updated releases of Microsoft technology such as Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise Windows. Progent’s CCIE and Cisco Certified Network Professional experts can help you deploy Cisco products for connectivity solutions that combine simple, high-speed, integrated, and wireless networking.
Meraki Switch Redundancy Online Troubleshooting
Meraki MS Switch Remote Support
Cisco's Meraki line of switches are designed for sites that go from small branches to large campuses. Progent's Cisco-certified CCIE consultants offer cost-effective remote consulting to assist you to design and implement a productive network architecture that incorporates Meraki switches, streamline network administration with Meraki's cloud-based management tools, define policies to maintain security and compliance, create and validate a disaster preparedness plan, and troubleshoot issues associated with any facet of your Meraki deployment. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to build a unified networking infrastructure.
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