For business networks located within the state ofNew Mexico, Progent's Microsoft and Cisco qualified professionals can provide online assistance and remote troubleshooting to repair your network issues fast and cost effectively. Progent has acquired enterprise-class expertise, software utilities, and support databases to identify and resolve IT problems while avoiding the cost and delays associated with in-person service calls.
If yourNew Mexicocompany is located beyond the larger urban areas such asAlbuquerque, Las Cruces, Santa Fe, or Rio Rancho, your nearby network support options may be limited in technical expertise, or not available during a crisis. This results in a network environment that is unusable or causing productivity loss due to technical issues continuing for too long. Progentís group of field proven network engineers average more than ten years of real-world computer industry experience, in the trenches of network systems support, performing a broad variety of technical tasks for a broad range of clients. This means you obtain not only the technical know how needed for the task, but a consultant with demonstrated methods for applying those skills to deliver affordable network solutions.
Wi-Fi Site Survey
Progentís Wireless Site Survey helps you to design and implement a WiFi network adapted to your environment, providing your business a WLAN that delivers the reception, performance, capacity, Quality of Service, data protection, and roaming capability your company requires. Progent's predictive wireless design services can be performed offsite and make use of cutting-edge RF simulation and analysis tools to plan an efficient Wi-Fi LAN. Progentís on-premises wireless survey features physical inspection, RF and data protection assessment of your current wireless network, analysis of your buildingís layout, measuring for RF contention, RF propagation modeling, identification of the best locations for client-requested Wi-Fi Access Points. Location and integration services for wireless APs include Cisco Aironet Wi-Fi AP configuration support, Cisco Small Business 100/300/500 Wi-Fi APs support services, Cisco Catalyst 9100 family Wi-Fi 6 802.11ax APs solution planning, Meraki Wi-Fi access point integration and consulting services, and Ubiquiti UniFi Wi-Fi APs consulting and wireless LAN integration services.
IT Consulting for Small Governments
Progent has extensive experience delivering a broad range of remote network support and urgent repair services to local governments and school districts throughout the U.S. Progent is one of the pioneers in delivering advanced remote network consulting and has provided network support to clients in all 50 states. Progent's remote IT support for local governments eliminates travel expenses and solves issues faster than onsite support.
Consulting Services for SCVMM 2012
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can assist businesses of all sizes to follow leading practices to set up SCVMM 2012 hosts, fabric, storage systems, and library resources; design, implement, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can help you to move from an older edition of SCVMM or from another virtualization management platform, and Progent can assist you to optimize and repair your existing SCVMM environment so you get maximum return on investment. Progent also offers SCVMM 2016 migration consulting to help you to design and carry out an efficient migration from SCVMM 2012 to Virtual Machine Manager 2016 so you can take advantage of new assurance features, high availability VMM storage options, and other improvements.
Consulting for Managing the Remote Endpoints of Your At-Home Workforce
Progent can help small and medium-size companies to deploy centralized endpoint management and monitoring systems for administering endpoints used by teleworkers. To learn about ways Progent can help your organization to manage the remote endpoints of your at-home workers, see expertise for managing the endpoints of your teleworkers.
CISA-certified Cybersecurity Audit Consultants
The CISA credential is a recognized achievement that represents mastery in information system security auditing. Certified by ANSI, the CISA credential requires that consultants pass an extensive test administered by the ISACA professional group. Progent offers the services of a CISA-Premier Cybersecurity audit professional able to help businesses in the areas of information systems audit services, information technology governance, systems and infrastructure lifecycle, IT service delivery, protection of information resources, and business continuity preparedness.
Full Portfolio of Security Consulting Services
Progent's CISA, GIAC, and CISSP certified security engineers can help your company to perform complete security assessments, recover quickly from virus attacks, set up firewalls, configure secure techniques for off-site and mobile connectivity, deploy spam and virus protection and email encryption, and develop a corporate-wide security strategy based on 24x7 automated monitoring. Progent's ProSight family of managed security monitoring and management services includes ProSight Active Security Monitoring for behavior-based threat detection and ProSight Enhanced Security Protection (ESP) for centralized endpoint protection.
Backup/Restore Solutions for At-Home Workers
Progent can help small and medium-size companies to design, implement, test and troubleshoot backup systems for teleworkers. To find out about Progent's backup/restore solutions for an at-home workforce, go to backup/recovery services for telecommuters.
The Progent Test Lab at the Herakles/QTS Data Center
The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center in Sacramento can be used for piloting mission-critical applications, creating efficient system upgrade procedures, assessing and optimizing performance, planning or validating business continuity strategies, resolving compatibility problems, and establishing training systems for new products and technologies. For Progent customers who lack sufficient in-house resources to configure proper pilot environments, the lab cuts capital outlay and engineering risk and helps keep critical network projects on schedule.
Response Time of Progent's TRC for Remote Support
Progent's Technical Response Center (TRC) is dedicated to providing the highest level of online computer support possible for both urgent as well as non-critical issues. For emergency problems that impact many users, vital individuals, or a line-of-business program, the Technical Response Center is set up to respond within an hour. For standard problems, the TRC is committed to respond in two hours or less. Regardless of criticality, your trouble ticket will be generated promptly and correctly, You will be sent an acknowledgement from the ticketing system, and the TRC will get in touch with you on every resolved problem to confirm you are comfortable with the outcome and ready to close the trouble ticket. Learn more details concerning Progent's TRC Customer Commitment.
Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup provides small businesses a reliable and affordable platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud-hosted architectures and also enables low-cost cloud backup to Azure Block Blob storage. Headline capabilities include state-of-the-art inline deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup spacing as low as five minutes for minimizing your exposure to data loss, military-grade encryption, granular recovery options for specific files and emails, extensive support for Windows Server CSV and VMware vCenter for handling larger environments, and support for Microsoft Volume Shadow Copy Service to back up live virtual machines without downtime. Progent is a certified Altaro partner and offers a wide array of consulting services to help you to plan, deploy, optimize and troubleshoot a backup/restore solution powered by Altaro VM Backup. For more information, visit Altaro VM Backup Consulting Services.
Google Cloud Platform Planning and Integration Expertise
Progent's Google Cloud Platform (GCP) integration consultants offer affordable online and on-premises support to help organizations of any size to migrate all or part of their critical IT infrastructure to Google Cloud Platform services. This can reduce time and equipment costs and allow access to Google's cutting edge machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, architectural design and review, pilot testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security.
Progent's Consulting and Development Support for Microsoft SQL Server 2014
SQL Server 2014 incorporates significant enhancements in key areas including speed, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that operates seamlessly with all workloads including OLTP, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and on-premises services that include system design, deployment, administration, remediation, and software development expertise to enable organizations of any size to achieve fast return from their SQL Server 2014 investment. In case you are already running Microsoft SQL Server 2014, Progent can help your company to carry out a cost-effective upgrade to SQL Server 2016.
Virtual compute, storage and networking techniques allow IT organizations to optimize resource utilization, streamline network management, and improve application availability and data protection. operate several virtual machines on one actual processor. Typical usage scenarios for virtual servers include resource efficiency, inexpensive hosts for applications that require outdated OS software, and economical isolation of application programming or testing environments from on-line ones. Progent's virtual server engineers offer Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtual networking consulting services, Microsoft Windows 2008 Hyper-V Virtual Server consulting, VMware vSphere and vCloud configuration and troubleshooting, VMware NSX virtual network architecture and integration, and Citrix XenServer virtual server support. Progent can install virtual servers to maximize speed, dependability and manageability while at the same time cutting expenses; suggest and verify disaster recovery plans that reduce productivity loss in case of a catastrophe; and deliver ongoing support, repair, and consulting assistance as computer technology evolves.
Advanced Server Monitoring with System Center 2016 Operations Manager Operations Manager
Progent offers a variety of Network Support Packages built around the advanced problem solving abilities of Operations Manager, a next-generation server management software platform that monitors the reliability, performance and security of your IT network and identifies problems before they can disrupt your network. To give you more insight concerning the performance and robustness of your system environment, Progent can help you deploy and manage leading network monitoring software based on the Linux OS.
Get in Touch with a Progent Network Consultant
To learn how to get in touch with a Progent network support expert for online or on-premises support, call 1-800-993-9400 or go to Online Computer Support.