For small company computer networks located within the state ofNew Mexico, Progent's Microsoft and Cisco qualified technicians can deliver remote phone help and remote troubleshooting to resolve your network problems quickly and cost effectively. Progent has developed top-notch expertise, software utilities, and support knowledge bases to diagnose and repair computer network problems while avoiding the high cost and delays associated with in-person technical service visits.

If yourNew Mexicobusiness is located beyond the larger urban areas such asAlbuquerque, Las Cruces, Santa Fe, or Rio Rancho, your nearby computer network support choices may be limited in technical capability, or not available during an emergency. This can result in a network environment that is unpredictable or causing efficiency loss due to technical issues continuing for too long. Progentís staff of network engineers average more than ten years of real-world computer industry experience, in the trenches of IT support, performing a extensive variety of technical projects for a broad range of customers. This means you get not just the technical know how needed for the task, but a consultant with demonstrated methods for applying those skills to assist with affordable network solutions.

Data Protection Services for Remote Workers
Progent can help small and mid-size businesses to plan, configure, validate and troubleshoot backup/restore systems required for at-home workers. To learn about Progent's backup services for teleworkers, refer to backup/recovery consulting services for remote workers.

Eliminate Dependence on Freelance Consultants
By creating a partnership with a full-service IT consulting and support company like Progent rather than with an individual freelance consultant, your company is assured fast availability of capable experts whenever you need them. You do not have to be concerned that sickness, classes, time off, or conflicting priorities with other customers will cause you to be with no help when you have a crisis.

Amazon AWS Cloud Planning and Integration Consulting Services
Progent's Amazon AWS planning and integration consultants offer cost-effective online support to assist companies of any size to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable cloud storage, and Amazon Glacier for value-priced long-term archiving. Progent can assist you with every aspect of Amazon AWS integration including requirements analysis, preparedness assessment, architectural design and review, testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security strategies. Progent can provide advanced expertise with firewalls and VPN access and can help you create cloud-based or hybrid environments that efficiently integrate Amazon AWS services. Progent can provide occasional support or Progent can provide project management outsourcing or co-sourcing to help you move efficiently to the Amazon AWS platform.

Microsoft Windows 8.1 Management and Troubleshooting and Migration
Progent's certified Windows 8.1 consultants can deliver a range of technical services to help companies of any size to maintain, administer, and troubleshoot IT systems that incorporate desktops, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. Progent's consultants also offer Windows 10 planning and migration assistance.

Teleworkers Consulting Services
Progent has two decades of background assisting small and medium-size companies to design, implement, tune, administer, and debug computer networks that incorporate a remote workforce. To find out about Progent's expertise for a remote workforce, go to remote workforce consulting services.

Complete Documentation of Services
Progent produces full and meaningful reports of all support work to ensure customers do not feel ďcaptiveĒ to their IT service provider. Progent sends email documentation of services immediately after finishing each service task, and also sends a hard copy along with monthly billings. Comprehensive IT support reporting makes it easier for customers to move to a different support organization or assume more service responsibilities in house. Good service documentation also give IT managers the information needed to evaluate maintenance services and produce better informed IT budgets.

Extended Hours Online Support
Progent's low-priced after-hours online support program provides clients 24x7 availability of online technical support from Progent's TRC. Services available outside standard work hours include fixing problems with Microsoft servers, Microsoft Windows desktop troubleshooting, assistance with MS Office applications, system backup/restore, and fundamental routing and switching support for Cisco technology.

Ransomware Removal and Recovery Consulting
Current versions of crypto-ransomware not only encrypt critical online files but also infiltrate many available system restores and backups. Progent's proven ransomware recovery experts can assist your business to reconstruct an IT network victimized by a crypto-ransomware attack like Ryuk, Dharma, Hermes, Cerber, TeslaCrypt, or Locky. For more information, visit ransomware removal and system recovery expertise.

Cisco Unified Messaging and Collaboration Consulting Services
Progent offers online or on-premises access to a certified CCIE specialist to assist you to design, install, administer and troubleshoot unified communications networks that incorporate Cisco Unified Communication products in a local, distributed, or hybrid cloud environment. Progent's Cisco Unified Communications engineers have extensive backgrounds helping companies of any size to build collaboration ecosystems by delivering services that include Cisco Unified Communications Manager (Unified CM) and CallManager system design and deployment, Voice over IP and video phones and soft phones setup, and wireless IP phone solutions. Progent can help you with Cisco's extensive library of UC applications such as Cisco Jabber, WebEx, Cisco Unity Express (CUE), Unified Contact Center Express, and Unified Mobility.

Exchange Server 2010 Upgrade Help
Progent's Microsoft-certified Exchange Server 2010 consultants can assist you to maintain and debug your current Exchange Server 2010 environment or give you access to the assistance of certified Exchange Server 2016 professionals and Exchange Online specialists to help you assess the benefits of upgrading to a modern release of Microsoft Exchange that offers fast return on investment by improving your workers' efficiency, lowering the cost of hardware and service, simplifying management, and integrating your vital communications technologies.

Contact a Progent Computer Support Expert
To find out how you can get in touch with a Progent computer support expert for online or onsite support, phone 1-800-993-9400 or visit Remote Network Help.



An index of content::

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    Anti-Spam Technology Consulting Services

    E-Mail Guard by Postini offers constantly upgraded spam and virus filtering, data filtering, and protection from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini partner and support firm. If your company is too small to purchase for a regular Postini license, you can still get the use of Postiniís Perimeter Management services through Progentís E-Mail Guard antispam and anti-virus service offering. Progentís certified e-mail protection consultants can show you how to devise an email defense strategy that incorporates spam filtering and virus protection products and policies.

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    Server growth wreaks havoc on network budgets and management resources. Server reduction via a virtual infrastructure promises lower TCO of servers and quicker ROI, more efficient use of servers, streamlined operations, increased system availability, and easier manageability. Typical usage scenarios for virtual servers include hardware consolidation, low-cost hosts for mission-critical legacy applications running on obsolete operating systems, and affordable isolation of software development or evaluation systems from production systems.

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    Top Consultancy CRISC Certified Risk and Information Systems Control

    Progent offers the services of a CRISC-certified risk management expert to help your company to design and deploy an enterprise risk management (ERM) solution based on leading practices identified by CRISC and crafted to match your company's risk appetite, business objectives, and IT budget.

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  • Top Ranked Microsoft ISA 2004 Server Network Engineer
    Microsoft ISA Server Technical Consultant

    Progent's certified ISA Server consultants have extensive backgrounds developing Microsoft-based security solutions for information systems with multiple locations, remote workers, and mission-critical web-based applications. A Progent ISA Server engineer is ready to help your small company design and deploy a configuration of Microsoft ISA Server 2004 that meets your information security requirements without restricting your network.

  • Configuration Dynamics GP/Great Plains Features Dynamics GP Support and Integration
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    Sun Solaris Integration Services

    Progent's Solaris platform consulting experts offer small companies and developers help with administering and maintaining Sun Solaris environments that run with Microsoft-powered technology. Progent offers your business access to Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of experience offers you a convenient single consulting firm to help you build and maintain a secure and reliable cross-platform network and communications infrastructure that allows Sun Solaris and Microsoft coexistence by combining Microsoft Windows with major versions of UNIX such as Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or leading Linux variations including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.

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  • WannaCry ransomware recovery Consult
    Consultant Services Ryuk ransomware recovery

    Progent's experienced ransomware recovery experts can help your business to restore a network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Lockbit or Egregor.

  • Juniper Junos J-Web Consulting Services Consulting Juniper Junos CLI
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  • Solaris Upgrade Consulting
    UNIX Migration

    Progent can help your business to plan and execute an efficient migration from a Sun Solaris-based information system to a network powered by Microsoft Windows and suited for supporting Microsoft's popular office productivity suites, commercial applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco consultants and application specialists can help you guard your data and reduce productivity discontinuity by developing an efficient migration strategy that protects your current assets in Sun Solaris application and infrastructure. UNIX-to-Windows migration support expertise offered by Progent include analysis of current environment, migration planning and validation, MS Exchange migration expertise, data and application software porting, and processor and storage migration and consolidation.

  • MOM 2016 Integration Support Microsoft Operations Manager Computer Engineer
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  • Microsoft Expert SBS Online Support Services Consultants Small Business Server 2008
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  • Network Consulting Microsoft Office SharePoint Server 2007 SharePoint Server 2007 Remote Troubleshooting
  • Network Health Review Consultancy IT Infrastructure Asset Report Specialists
  • New Mexico CISSP Protection Firewall Evaluation

  • Security Assessment Consultancy
    Consultant Security Evaluation

    Progent offers several security packages intended to provide larger corporations an independent and comprehensive network security assessment from a group of certified security consultants. All Progent's network security evaluation packages incorporate a collection of services including automated scans from within and from outside your corporate firewall, professional analysis of results by certified security engineers, production of a report explaining the findings, plus a live high-level executive outbrief and an extensive live review for internal network engineers.

  • No Commute Consulting Jobs Multi-site Data Centers Consultant Freelance Jobs

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    Offsite Workers Cloud Integration Network Engineer

    Progent can assist small and medium-size organizations to provide their home-based employees with reliable access to cloud services.

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    Cisco Meraki MR42 Access Point Engineer

    Progent's Meraki wireless access point experts provide online and onsite support services to help organizations of any size to plan, install, manage, upgrade or repair Wi-Fi systems that include Cisco Meraki APs. Progent can assist you to set up and support Meraki-based wireless networks for environments that can range from a teleworker's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also assist you to configure other Cisco technology such as Catalyst and Nexus switches, routers and ASA firewalls to build a seamless network infrastructure that provides identical connectivity, responsiveness, security compliance, ease of management and availability for wired and wireless users irrespective of their location or device.

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  • Dynamics GP 2015 Data Extraction Professionals
    Outsourced Programming Dynamics GP 2015 SmartList Designer

    Microsoft Dynamics GP 2015 R2 features a new architecture that improves cloud integration, works with the most popular handheld devices, permits single login with Microsoft Azure Active Directory, and strengthens security. Dynamics 2015 R2 also streamlines management reporting, includes nine new Workflows, expands the Web Client, and delivers more than 100 enhancements to various applications. Progent's Microsoft-certified and Cisco-certified consultants offer the broad technical skills and hands-on experience to resolve the critical technical and business issues associated with upgrading to Microsoft Dynamics GP 2015 R2 and can assist your organization to perform an efficient migration that will optimize the return on your investment in this powerful product.

  • Red Hat Linux Configuration Linux Support
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    SharePoint 2019 Taxonomy Support and Help

    Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts can provide economical remote and onsite consulting, software development, and technical support services for organizations of any size who want to upgrade to SharePoint 2019 or SharePoint Online from earlier versions of SharePoint. Progent can assist customers plan and carry out a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud-based infrastructure into a seamless intranet system.

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    Blackberry Specialists

    Progentís professionals provide experience in a variety of technologies relevant to mobile connectivity such as network architecture, Activesync, wireless security, mobile e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless software development. Progent's Microsoft certified consultants can save your organization time and money by applying their wireless experience to show you how to choose and integrate wireless connectivity solutions that fit the needs of your business. Progent can also tune your IT infrastructure so that mobile appliances work better.

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    Progent's Juniper Networks-authorized NetScreen engineer can help you to configure and optimize NetScreen 5000 series routers, upgrade from previous NetScreen products to the latest Juniper products, and troubleshoot network infrastructure issues in all-Juniper or mixed-technology environments.

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    Progent's experts offer Mac users a variety of services including workstation support, Apple macOS and OS X expertise, Mac integration with Windows networks, Microsoft Entourage and email help, security services, and custom education. Progent can help businesses to migrate to macOS from OS X or other earlier versions of Mac OS X and Progent can offer help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with iPhone integration and Apple iPad synchronization, or moving to iCloud. For business networks built exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of planning, configuring and supporting a network environment that is available, safe, efficient and aligned with your company's business goals.

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    Progent can assist you to design an upgrade to Microsoft Teams from Skype for Business Online and install, administer, and troubleshoot a cloud or hybrid implementation of Microsoft Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.

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  • Consultant Dynamics GP 2015 R2 Migration
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    Microsoft Dynamics GP 2015 R2 features a new architecture that enhances cloud integration, supports popular smart phones and tablets, allows single sign-on with Microsoft Azure Active Directory, and tightens security. Microsoft Dynamics 2015 R2 also streamlines management reporting, incorporates new Workflows, extends the Web Client, and adds over 100 enhancements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants offer the broad knowledge and hands-on experience to address the critical technical and business issues associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can help your organization to perform a smooth migration that will optimize the business value of your investment in this powerful product.

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