For business computer networks located within the state ofNew Mexico, Progent's Microsoft and Cisco authorized technical experts can deliver phone assistance and troubleshooting to solve your network systems troubles quickly and cost effectively. Progent has developed enterprise-class skills, advanced software tools, and support knowledge bases to troubleshoot and repair computer network problems without the high cost and time delays associated with in-person technical service calls.

If yourNew Mexicocompany is situated beyond the larger urban areas such asAlbuquerque, Las Cruces, Santa Fe, or Rio Rancho, your nearby computer network support choices may be limited in expertise, or not available during an emergency. This can result in a network that is unstable or causing efficiency loss due to technical problems persisting for too long. Progentís staff of field proven network engineers average more than 12 years of real-world computer industry experience, in the trenches of computer network support, performing a large variety of technical projects for a broad range of customers. This means you obtain not just the technical expertise needed for the task, but a professional with field proven methods for applying that expertise to deliver excellent network solutions.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX expert to help your organization plan, configure, administer and repair VMware vSphere-powered virtualization ecosystem for on-premises networks, private and public clouds, or hybrid deployments. Progent's VMware vSphere consultants can provide advanced knowledge for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent offers in-depth experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRO and vCloud used for managing private and public cloud and hybrid cloud solutions that deliver high availability, data security, and application mobility.

Cisco Firepower NGFW Firewalls Integration Experts
Cisco's Firepower NGFWs Firewalls provide a significant performance boost over Cisco's previous-generation ASA 5500-X security appliances and include centralized control of advanced security features such as application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco-certified CCIE firewall consultants can help your organization to design and execute an efficient migration to Cisco Firepower firewalls from legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's subscription-based security services to build and centrally manage IT ecosystems that include branch offices, data centers, private clouds and public clouds. For details about Cisco's Firepower family of NGFWs Firewalls, refer to Firepower Series firewalls integration experts.

The Progent Test Lab at the Herakles/Quality Technology Services Data Center
The Progent Test and Training Lab at the QTS Internet Data Center in Sacramento can be used for testing mission-critical applications, creating cost-effective migration procedures, assessing and tuning performance, designing or verifying disaster recovery strategies, resolving compatibility issues, and establishing training environments for the latest technologies. For Progent clients who lack sufficient internal resources to configure effective pilot systems, Progent's Test and Training Lab reduces capital costs and technical risk while keeping vital IT projects on schedule.

Convenient Payment Options
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment options for Power BI Integration Services
Progent's Power BI experts can assist your business to plan, install, manage, enhance or troubleshoot your Power BI solution. Progent can also assist you to organize your source data for Power BI reports and dashboards. Progent can assist you build and administer a local, cloud, or hybrid architecture to run Power BI. To learn more, see Progent's
Power BI consulting services.

Cisco Unified Communications Manager and Cisco Unified Communications Manager Express Consulting
Cisco Unified Communications Manager, originally named CallManager, is the foundation of Cisco's collaboration portfolio. Cisco Unified CM and Cisco Unified CM Express provide an advanced IP-PBX by integrating tightly with unified messaging applications like Unified Communications Manager IM and Presence Service, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact solution. Progent's CCIE-certified Cisco Unified CM experts can assist with any facet of CUCM setup and debugging in areas that include integrating Cisco Voice over IP phones and video phones, reviewing dial plans, integrating SIP trunks and CUBE session border controllers, installing Cisco ISR routers with CUBE support, designing Cisco UCS server clustering solutions for survivability, and integration with Exchange and Skype for Business.

ProSight LAN Watch Server and Desktop Monitoring Service
ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to help keep your network running efficiently by checking the health of critical assets that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your designated IT personnel and your Progent engineering consultant so any looming problems can be addressed before they can impact your network. Find out about the entire ProSight series of value-priced outsourced network management services for small and mid-size businesses.

Full Array of Security Help
Progent's , CISSP, CISM, and ISSAP certified security engineers can help your company to perform complete security evaluations, restore operations rapidly from attacks, configure firewalls, configure safe mechanisms for off-site and mobile connectivity, deploy spam filtering and email encryption, and craft a company-wide security strategy built around round-the-clock automated monitoring. Progent's ProSight family of managed security monitoring services includes ProSight Active Security Monitoring (ASM) for behavior-based threat detection and ProSight Enhanced Security Protection for centralized endpoint protection.

Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was established in 1999 to validate the skill of IT security experts. GIAC accreditations are acknowledged by companies and institutions around the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide help with all of the security services addressed within the GIAC accreditation including evaluating network security mechanisms, incident management and response, intrusion detection, web application security and security information and event management (SIEM) solutions for compliance with government requirements for promptly reporting events.

Stealth Penetration Testing
Stealth penetration testing is a key component of any comprehensive IT system security plan. Progentís security experts can run thorough stealth intrusion security checks without the awareness of your company's internal network support staff. Unannounced penetration checking shows whether current security defense systems such as intrusion detection warnings and event log analysis are correctly configured and actively observed.

Barracuda Backup On-premises and Cloud Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup deployment can incorporate a purpose-built physical storage device manufactured by Barracuda or a virtual appliance with similar features but which utilizes your own storage infrastructure. Barracuda Backup safeguards vital business data produced locally, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad range of consulting support services to help you to design, configure, operate and repair a BDR system built on Barracuda technology. For details, go to Barracuda Backup and disaster recovery consultants.

Wireless IP Phone Integration
Successful integration of Cisco's wireless IP phones usually demands that IT teams set up and fine tune numerous components of your Wi-Fi environment including APs, routers, Cisco wireless LAN controllers, and call management tools. Progent's wireless IP phone configuration consultants can provide remote and onsite assistance to help your organization build and maintain a Cisco wireless IP phone deployment by providing services that range from debugging the set up of an IP phone or access point to offering project management outsourcing or co-sourcing services for updating the wireless architecture of an entire campus.

Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants can provide online or onsite support to help organizations of all sizes to design, implement, maintain, update or debug Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide advanced expertise for the products, technologies and services that go into creating a cohesive Jabber solution including Cisco network appliancesand management tools, Microsoft Office 365 apps, Windows and Mac computers, iOS and Android smartphones and tablets, SIP interfaces, WiFi networks, security and compliance, cloud computing, immersive telepresence systems, PBX systems, business continuity, and other pieces of a cohesive collaboration solution.

Windows Server 2019 Upgrade Consulting
Progent's Microsoft Gold-certified Windows Server 2019 experts can assist your company to plan and carry out an efficient migration to Windows Server 2019 using an on-premises system architecture or a hybrid deployment model that combines cloud-based Windows Server Online with self-hosted Windows Server 2019. For more information, visit Windows Server 2019 upgrade consultants.

Expert Wireless Engineering and Support Services
Progent's wireless technology consultants have broad backgrounds in the implementation and maintenance of wireless information technology and can help you to plan, install, administer and troubleshoot wireless solutions that are compliant, resilient, scalable, easy to administer and use, ready to support your critical applications, and transparently integrated into hybrid cloud networks. Remote and onsite expertise available from Progent cover a selection of wireless solutions such as smartphone and tablet integration, Wi-Fi network infrastructure design and installation, Wi-Fi site surveys, Cisco wireless IP phone configuration and troubleshooting, and building-to-building wireless connections.

Contact a Progent Computer Support Expert
To see how you can get in touch with a Progent network support expert for online or on-premises support, call 1-800-993-9400 or go to Remote Network Support.



An index of content::

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    Wi-Fi Computer Consulting

    Progent can show you how to design, deploy, manage, and repair a viable Wi-Fi network architecture, recommend sensible hardware and software, and configure access points, bridges, radio antennas, wireless controllers, and other wireless products. Progent can also help you create a thorough 802.11x system security plan that is well integrated with the security plan for your entire business network.

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    Progent can supply small companies with an IT management professional who can function as a part-time CIO. This part-time Chief Information Officer can offer strategic direction to help you integrate appropriate technology to enhance business operations so they align better with your corporate goals. Your business can create and implement a well thought out information technology plan without absorbing the cost of a full-time Chief Information Officer.

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    ProSight LAN Watch is Progentís server and endpoint remote monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your network running at peak levels by tracking the health of critical assets that power your network environment. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your designated IT staff and your assigned Progent engineering consultant so that all potential problems can be resolved before they can disrupt your business.

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  • Consultant Services VMware Site Recovery Manager and NSX
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    VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to orchestrate, automate and verify a repeatable runbook for recovering applications and services quickly after a breakdown. SRM provides centrally managed and automated disaster recovery, application mobility, plus transparent site relocation, failback and re-protect. SRM also enables non-disruptive testing for site recovery, updates and fixes and can produce reports to confirm full service restoration, validate Service Level Agreements and prove DR compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to help you to plan, configure, test and maintain a DR system based on VMware Site Recovery Manager.

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    24-Hour Small Office IT Solution Providers

    Progent's Microsoft and Cisco premier network consultants offer expert help with a wide range of technologies and can provide that expertise online anywhere in the U.S. or onsite in major cities throughout the country and anywhere in . Progent offers remote help for information systems based on Microsoft Windows, UNIX, Linux, Solaris, or Apple ac, or for environments that incorporate a mix of Microsoft Windows and UNIX/Linux technology. Progent also offers the expertise of Cisco CCIE network engineers for complex connectivity issues, as well as the the support of CISA-accredited security consultants to handle high-level security planning and problem solving. Progent has delivered online network support to businesses in every state in the U.S.

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    Microsoft Windows Server 2008 R2 features outstanding levels of performance, security, fault tolerance, scalability, and versatility that accelerate output of local, branch office, and mobile users. Progent's Microsoft-certified experts can deliver affordable remote consulting, troubleshooting, and education services to assist you to plan, execute, and maintain Microsoft Windows Server 2008 R2 in order to add significant strategic value to your information system.

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