For small company network systems located throughout the state of Nevada, Progent's Microsoft certified professionals can deliver online assistance and remote troubleshooting to solve your computer system troubles fast and cost effectively. Progent has developed enterprise-level skills, software tools, and support databases to diagnose and resolve computer network problems while avoiding the high cost and delays associated with onsite service dispatches.
If your Nevada business is located beyond the larger metropolitan areas such as Las Vegas, Henderson, Paradise, or Reno, your nearby network support options may be limited in expertise, or unavailable during urgent situations. This can result in a office network that is unusable or causing efficiency loss due to technical issues persisting for too long. Progentís staff of seasoned network professionals average more than ten years of real-world industry experience, in the trenches of IT support, performing a large range of technical tasks for a broad range of customers. This means you obtain not just the technical skills needed for the task, but a professional with field proven methods for applying those skills to deliver excellent network solutions.
Progent's Consulting, Development and Training Support for Microsoft Office Excel and Office 365 Excel
Progent's certified Office Excel and Office 365 Excel consultants offer a wide range of remote services to assist you to design, program, pilot test, install, administer, and debug applications based on any release of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help you to move your existing Excel solutions to the latest versions of Excel, integrate Excel with iOS and Google Android smart phones and tablets, and fix compatibility problems between different versions of Excel. Progent offers on-demand support to organizations looking for a quick solution to a specific problem associated with Excel and Progent can also provide full project management support for migrating or creating line-of-business applications based on Office Excel. Progent's affordable online training classes for Office Excel can be custom tailored to address the special requirements of individual users or groups.
Android Phone Integration and Management
Progent's Android phone and tablet integration expertise have extensive background delivering online and on-premises assistance for businesses of any size who want to integrate Android phones and tablets into their information systems so that mobile clients can communicate and collaborate while on the go. Progent has the range of skills to solve technical problems that involve numerous vendors and that represent a combination of older and up-to-date technology. Progent offers cost-effective remote technical support to help you with any aspect of planning, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can deliver occasional support to assist you to handle particularly challenging technical issues, or Progent can provide outsourced or co-sourced project management services to ensure that you finish strategic IT initiatives on time and on budget. Progent can help with local, cloud-based, or hybrid networks and can provide support for all major operating systems, applications, management utilities and hardware infrastructure. Progent also can provide customized group or individual training to help you manage and operate Android phones and tablets securely and productively.
Business Intelligence Reporting and Analytics Consulting and Troubleshooting
Progentís BI reporting consultants can provide remote and onsite expertise to assist you with any phase of business intelligence reporting ranging from troubleshooting or enhancing reports to designing and implementing an advanced BI solution. Progent's management reporting consultants can help your company to maintain your current reporting environment, help you to migrate reports from a legacy reporting platform to a current solution, and provide as-needed remote training to meet your individual needs. Progentís management reporting and analytics consultants can provide experience in all popular business analytics reporting and visualization tools such as the SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI tools such as Power Pivot, Power Query and Power View, and Report Builder.
Disaster Recovery/Business Continuity Planning Help
Progent can provide high-level online expertise for disaster recovery/business continuity planning, testing, and training to help your company to respond to potential disasters, reduce downtime for your vital IT operations, avoid data loss, and comply with examiners' letters and business requirements. Progent's business continuity consultants can work closely with your executive and network support staff to perform risk and business impact analysis, identify interdependencies, identify the assets required to run your organization, determine key network services and define allowable restoration times, qualify colocation centers, set up safe offsite access capability for key employees, plan emergency notification mechanisms and define duties for staff, document a complete recovery plan, and train key people to execute your agreed upon plan. Progent's Windows Server 2016 disaster recovery experts can assist you to design and build an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud environments utilizing failover cluster technology field-tested in Microsoft's massive Azure cloud.
Some Examples of Remote Support Services Available from Progent for Cisco Routers
Among the common online Cisco router support services offered by Progent's certified Cisco experts are configuring domain name, IP addressing, routing maps, clock, security logon banner and user accounts; setting up HSRP, aggregation, BGP to EIGRP redistribution, and ECN gateways; troubleshooting NAT configurations, routing configuration, line settings and BGP peering arrangements; updating router's IOS image; validating failover; troubleshooting VPN issues; producing a network diagram and documenting router setup; plus policy and fault tolerance strategy.
CISM-certified Cybersecurity Management Consultants
Progent offers the expertise of CISM Certified cybersecurity management consultants. The Certified Information Security Manager (CISM) committee describes the basic competencies and international standards of performance that information security professionals are expected to learn. It provides business management the confidence that consultants who have qualified for their CISM credential have the experience and capability to deliver efficient security management and support services.
NetApp SAN Storage Solutions
Progent can provide enterprise customers remote or onsite NetApp SAN consulting services for NetApp's entire family of SAN storage software and hardware products including ONTAP data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror, SnapVauly incremental D2D backup, Virtual Storage Console for VMware, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Areas of NetApp SAN storage technology supported by Progent include SAN architecture, cloud integration, virtualization, migrations, transparent patching, storage management, information assurance, high availability, and remediation. Progent can provide Level 3 support to help you to resolve issues with NetApp SAN environments efficiently following leading practices.
Consulting and Support Expertise for Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016)
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of network monitoring and management products and is intended to provide a centralized solution for deploying and managing virtualized datacenters across hybrid networks that can include private clouds and Microsoft Azure resources. Progent's SCVMM 2016 consulting experts can help organizations of any size with any aspect of designing, implementing, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, show you how to migrate efficiently from older versions of Virtual Machine Manager, design workflows for creating and deploying VMs and VM hosts, implement high-availability scale-out clusters, connect your private cloud resources with public cloud services, configure virtual switches, write and refine PowerShell scripts, and assist you to evaluate the potential advantages of new capabilities such as Storage Replica and Host Guardian Service. Progent's certified virtualization experts offer advanced Hyper-V consulting and VMware ESXi expertise.
Cisco Voice over IP Phone and IP Video Phone Integration and Support
Progent's Cisco IP phone and video IP phone consultants can help your business to integrate, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from legacy Voice over IP devices to the latest media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, formerly known as CallManager, or with Cisco Unified CM Express (CME) to create a modern IP-PBX environment for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified Communications Manager applications that include Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact center. Progent's consultants can provide support with all aspects of Cisco VoIP Phone integration including reviewing dial plans, solving QoS, configuring SIP trunks and CUBE session border controllers, deploying Cisco ISR routers with CUBE internetworking support, and creating UCS server clustering and Cisco SRST solutions for survivability.
Linux Support and UNIX/Windows Integration
If your business network combines Linux technology with Microsoft Windows, Progent can help you to incorporate your servers into an efficient system that allows all your platforms to coexist peacefully for simpler management, transparent data exchange, fault tolerance, high throughput, and tight security. If you are creating Linux applications within an environment that includes Windows-based servers, desktops, and application software, Progent offers full-service IT outsourcing that allows you to concentrate on your area of expertise.
64-bit Processing Migration Help
Progentís 64-bit migration specialists can assist your organization to enhance your servers and desktop PCs affordably from 32 to 64 bits. Progent can help you to understand the risks and benefits of moving to 64-bit processing, design an economical migration strategy that reduces operational disruptions, and deliver timely online help to assist your organization to install 64-bit operating systems and application programs on your current hardware. Progent's Microsoft-certified consultants can help your company to integrate the 64-bit editions of Microsoft products like Windows Server, Exchange Server, Windows 10, and Microsoft Office Excel.
PC and Mobile Device Unified Administration Consulting
Progent can provide Configuration Manager 2016 cloud integration, Microsoft System Center 2012 Configuration Manager (SCCM 2012) planning and deployment and Microsoft Intune integration help to consolidate and streamline the management of your PCs and web-facing tablets and smartphones. Progent can help you to upgrade efficiently to SCCM 2016 from an older device and application management solution or help you to enhance your existing SCCM 2016 ecosystem to support your changing business needs.
Failover Clustering Support for Microsoft Windows Server 2016 and Windows Server 2012 R2
The failover clustering feature set incorporated into the latest releases of Microsoft Windows Server has been radically re-engineered to streamline the deployment, configuration, and maintenance of server clusters and to offer greater levels of network dependability, protection, performance, and flexibility. New or enhanced capabilities include cluster verification, easier configuration and deployment, improved cluster management, new cluster infrastructure for maximum uptime, better security and quorum models, minimization of failure points, greater disk and RAM capacity, enhancements for multi-site clusters, and live migration capability for Windows Hyper-V virtual machines. Progent's Microsoft-certified cluster technology experts can help you assess the advantages of failover clusters, plan and execute a deployment, train your network support personnel to administer your failover clusters, deliver ongoing consulting and technical help services, and create and test a workplace recovery procedure. Progent's Windows Server 2016 disaster recovery/business continuity experts can show you how you to design and build an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud environments utilizing failover cluster tools field-tested in Microsoft's massive Azure public cloud.
Contact a Progent Network Consultant
To find out how you can access a Progent computer support expert for online or onsite expertise in , call 1-800-993-9400 or go to Online Network Support.