For small company network systems located throughout the state of Nevada, Progent's Microsoft authorized technical experts can provide remote phone assistance and remote troubleshooting to solve your network issues quickly and affordably. Progent has acquired world-class expertise, advanced software tools, and support databases to diagnose and resolve IT problems without the high cost and time delays associated with on-site service visits.
If your Nevada company is situated outside of the larger urban areas such as Las Vegas, Henderson, Paradise, or Reno, your local network systems support choices may be limited in technical expertise, or unavailable during urgent situations. This results in a network that is unstable or causing wasted time due to technical issues going unresolved for too long. Progentís team of field proven network consultants average more than 12 years of real-world industry experience, in the trenches of IT support, performing a large range of technical tasks for a broad range of customers. This means you obtain not just the technical skills needed for the job, but an expert with demonstrated methods for applying that expertise to assist with excellent network solutions.
Remote Consulting for Windows Server 2008 R2
The complexity and integration demands of Windows Server 2008 calls for an IT expert with real-world experience and broad knowledge in architecting and building cohesive end-to-end business information environments. The experience of Progent's seasoned Windows Server 2008 experts, averaging over a decade of background supporting Microsoft-powered technology, assures your success in maintaining and managing your Windows Server 2008 environment. Progent's Microsoft-certified Windows Server 2012 R2 consulting experts can also assist you to assess the advantages of upgrading from Microsoft Windows 2008 to Windows Server 2012 R2 or later. If you are planning on building a hybrid network model that combines local resources with public cloud services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud solutions.
Common Examples of Remote Support Services Offered by Progent for Cisco Routers
Some of the common remote Cisco router support services offered by Progent are configuring domain name, DHCP, routing tables, T1, security logon banner and user accounts; setting up iBGP and HSRP, aggregation, static to EIGRP redistribution, and static route injection into OSPF; reviewing BGP peering arrangements, routing configuration, and line settings; updating router's IOS image; configuring and testing router failover; resolving VPN issues; producing a network diagram and documenting router setup; plus policy and business recovery planning.
Google Android Phone and Tablet Integration
Progent's Android phone and tablet integration expertise have years of background providing online and onsite support for organizations of any size who need to integrate Android phones and tablets into their information systems so that mobile clients can work together from virtually anywhere. Progent offers the range of skills to solve technical issues that involve multiple vendors and that entail a combination of legacy and up-to-date technology. Progent provides cost-effective remote consulting to help you with any aspect of planning, implementing, managing and maintaining your BYOD environment. Progent can provide occasional technical support to assist you to handle particularly stubborn technical problems, or Progent can provide outsourced or co-sourced project management support to help you finish strategic IT initiatives on schedule and within budget. Progent can help with local, cloud-centric, or hybrid network environments and offers expertise with all major operating systems, applications, management tools and network infrastructure. Progent also can provide customized group or one-on-one classes to show you how to manage and operate Android phones and tablets securely and productively.
Amazon Web Services (AWS) Migration Consulting
Progent's Amazon AWS planning and integration consultants can provide cost-effective remote consulting to assist companies of any size to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon S3 for expandable high-performance storage, and Amazon Glacier for value-priced long-term archiving. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design and review, pilot testing, configuration, administration, performance tuning, software license management, disaster recovery solutions, and security. Progent offers advanced expertise with firewall configuration and VPN technology and can help you deploy cloud-centric or hybrid environments that seamlessly incorporate Amazon AWS services. Progent offers occasional consulting or Progent can deliver project management outsourcing or co-sourcing services to help you migrate smoothly to the Amazon AWS cloud platform.
Immediate Help for Urgent Problems
With Progentís urgent online computer troubleshooting services, your company can get instant support for problems that are causing network disruption. Online help eliminates the lengthy wait and increased cost associated with on-site technical help. For day-to-day IT management work, Progentís remote support consultants can complete the majority of jobs within a few minutes of receiving a request, instead of requiring your company to live with a problem for up to a day for on-premises support to show up.
Wireless Site Survey
Progentís Wireless Site Survey assists you to plan and install an 802.11a,b,g,n or 802.11ac (Wi-Fi) wireless network customized for your environment, providing your business a WLAN that has the coverage, performance, load-handling capability, QoS, security, and hand-off capability your business requires. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more detailed on-premises service. Progentís onsite wireless survey features physical walkthroughs, spectrum and data protection assessment of your existing wireless network, analysis of your site's floor plans, measuring for radio frequency interference, signal propagation modeling, identification of optimum locations for client-requested WAPs including Cisco Aironet APs, Cisco Meraki access points and Apple AirPort devices, and a comprehensive document describing the new wireless network.
ProSight LAN Watch Server and Desktop Monitoring Managed Service
ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system running efficiently by tracking the state of vital computers that power your business network. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your designated IT management staff and your Progent engineering consultant so that all potential problems can be resolved before they have a chance to disrupt your network. Read about the complete ProSight family of low-cost network management outsourcing services for small organizations.
CISM-certified Cybersecurity Management Consultants
Progent can provide the expertise of CISM certified security management experts. The Certified Information Security Manager (CISM) organization defines the basic capabilities and international standards of performance that IT security professionals are expected to learn. It provides executive management the assurance that consultants who have qualified for their CISM certification have the background and capability to provide effective cybersecurity administration and consulting services.
Progent's Customer Testimonials
Progent has delivered online or onsite technical consulting assistance to businesses in each state in the country. Many of these customers have shown their high regard for Progent through testimonials to the quality of Progent's support personnel. Take a look at Progent's customer testimonials to see what people say concerning the quality of Progent's network support services
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that lets you specify, automate and test a repeatable process for restoring services rapidly following a breakdown. SRM provides centrally managed and automated disaster recovery, application mobility, plus transparent site relocation, failback and site re-protect. SRM also allows transparent testing for site recovery, upgrades and patches and can generate audit reports to verify full service recovery, validate Service Level Agreements and prove DR compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to design, configure, test and administer a DR system based on VMware SRM.
Windows Server 2012 R2 Consulting Support
Progent's Microsoft-certified Windows Server 2012 consultants can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create pilot systems and migration strategies, tune your infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, train your IT support, staff, create a corporate-wide security strategy, streamline IT administration, help with application development, and generate and test a disaster recovery/business continuity plan. If you are thinking about migrating from Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid integration consultants can assist you to evaluate the value of Windows Server 2016 for your business and plan and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid architecture.
Microsoft Exchange 2013 Migration Consulting
Exchange Server 2013 incorporates major improvements to the capabilities of Microsoft Exchange Server 2010 and introduces important innovations plus a redesigned architecture. These enhancements favorably impact vital IT areas like manageability, availability, security and compliance, operational costs, collaboration, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can provide online or on-premises expertise to help you administer, optimize and troubleshoot your Exchange 2013 deployment. Progent also offers Exchange 2016 migration expertise and Exchange Online consulting to help you move to a more current release of Exchange Server in an on-premises, cloud-hosted, or hybrid deployment.
ProSight Managed Services for Network Management
Progent provides a family of budget-friendly, flat-rate services intended to allow small and medium-size organizations to utilize the same cutting-edge technology used by some of the world's top corporations. Progent's ProSight series of network management outsourcing services covers all key aspects of modern networking such as email protection, behavioral-based threat defense, patch management, automated backup/recovery, network infrastructure monitoring and management, virtual machine hosting, and network infrastructure documentation management. To read Progent's white paper about the advantages of ProSight managed services for small organizations, click:10 Benefits of ProSight Managed IT Services.
Talk to a Progent Network Support Expert
To see how you can get in touch with a Progent network support expert for remote or on-premises expertise in , call 1-800-993-9400 or visit Online Computer Help.