For business computer networks located anywhere in the state ofNevada, Progent's Microsoft and Cisco qualified technical experts can provide phone help and remote troubleshooting to solve your computer system problems quickly and cost effectively. Progent has acquired enterprise-grade expertise, software tools, and support databases to diagnose and repair computer network problems while avoiding the expense and time delays associated with on-site technical service visits.

If yourNevadabusiness is located beyond the larger metropolitan areas such asLas Vegas, Henderson, Paradise, or Reno, your nearby computer support choices may be limited in skills, or unavailable during an emergency. This results in a office network that is unpredictable or causing productivity loss due to technical issues going unresolved for too long. Progentís staff of expert network professionals average more than ten years of real-world IT industry experience, in the trenches of network systems support, performing a extensive variety of technical projects for a diverse range of clients. This means you obtain not just the technical skills needed for the job, but a consultant with field proven methods for applying that expertise to deliver efficient network solutions.

Dynamics GP Migration and Integration Consulting Services
Progent has delivered support for Microsoft Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has delivered integration, software development, education, and troubleshooting since the platform's debut. Progent can provide in-depth expertise for updating out of date Dynamics GP/Great Plains ERP systems. Progent can help you to design, test, and carry out a cost-effective upgrade from a an outdated release to the latest edition of Microsoft Dynamics GP, Learn} about Progent's Dynamics GP migration and integration consulting services.

Microsoft Teams Planning and Integration Experts
Teams is the successor to Skype for Business Online as Microsoft's premier cloud platform for group communications and collaboration. Progent's Microsoft Teams experts can assist you to design a migration to Microsoft Teams from Skype for Business or Lync Server and install, manage, and troubleshoot a cloud or hybrid implementation of Microsoft Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your PBX.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and management service offers complete hosting of a small company's production servers in an environment that delivers the maximum level of dependability and scalability and is in addition simple to migrate to another host. Progent's Private Cloud hosting and management options are based upon proven virtualization platforms that enable small and midsize companies with mixed- platform IT systems to economize significantly on the expense of capital investments, system maintenance, and IT management while benefiting from enterprise-class reliability and an unmatched level of vendor flexibility. Find out more about Progent's ProSight family of managed services for small businesses.

MS Project Server Integration
Progent's Microsoft Project Server and Project Online experts can provide advanced online and onsite support for Microsoft Project Server as well as for Microsoft platforms that integrate closely with Project Server. Consulting support services offered by Progent include Project Professional integration, SharePoint 2013 planning and configuration, Microsoft SQL Server 2016 integration and development, Microsoft SQL Server 2014 programming and troubleshooting, MS Exchange 2016 migration, Exchange Server 2013 consulting, Exchange Server 2010 troubleshooting,Office Excel and Office 365 Excel application support, and PowerPoint and Visio online training. Progent can provide Cisco-certified CCIE consultants to assist you to optimize your environment to support local, branch office, home-based, and mobile users so that they can utilize Microsoft Project Server to work together safely and productively. Progent's network security engineers can help you to plan and police security workflows that safeguard important project data without disrupting the productive exchange of authorized information.

Consulting and Support Services for SCVMM 2012
Progent's SCVMM 2012 consultants can assist organizations of all sizes to follow best practices to configure SCVMM 2012 hosts and host groups, fabric, storage, and library resources; plan, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can assist you to migrate from a legacy edition of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can assist you to enhance and troubleshoot your current SCVMM 2012 environment to make sure you get the highest possible business value. Progent also offers Virtual Machine Manager 2016 migration expertise to assist your organization to plan and implement an efficient upgrade from SCVMM 2012 to Virtual Machine Manager 2016 in order to take advantage of stronger security capabilities, more affordable VMM storage fabric, and other improvements.

CISA-certified Cybersecurity Audit Consultants
The CISA accreditation is a recognized qualification that represents mastery in IS security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA accreditation has candidates undergo an extensive test administered by the ISACA international professional group. Progent can provide the expertise of a CISA-Premier network security audit consultant able to help companies in the fields of IS audit process, information technology enforcement, systems and infrastructure lifecycle, IT service delivery, safeguarding of data resources, and disaster recovery planning.

Fortinet NGFW Firewall Consultants
Fortinet next-generation firewalls are leaders in offering best-in-class performance for SSL inspection. Progent's Fortinet FortiGate firewall experts can assist your business to configure your Fortinet firewalls to safeguard your IT resources at the enterprise edge, within the data center, at branch locations, and at the cloud edge. To learn more, see Fortinet FortiGate NGFW firewall consultants.

Consulting for Managing and Monitoring the Remote Endpoints of Your At-Home Workforce
Progent can assist small and mid-size companies to deploy centralized remote endpoint management and monitoring platforms for maintaining endpoint devices operated by work-from-home employees. For information about ways Progent can assist your company to manage the remote endpoints of your at-home workers, visit expertise for managing and monitoring the remote endpoints of your at-home workforce.

Microsoft Exchange Server 2016 Upgrade Services
Progent's certified MS Exchange 2016 Server consultants can assist your business in any and all phases of your migration to Exchange 2016 such as designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; determining storage requirements for your virtual machines, mailbox databases and log files; configuring hardware load balancing for fault-tolerant client access services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; resolving SSL issues; providing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

Response Time of Progent's Technical Response Center for Online Computer Support
Progent's Technical Response Center is committed to providing the best quality of remote network support services possible for urgent as well as non-critical problems. For emergency issues that affect many users, key individuals, or a line-of-business program, the Technical Response Center is set up to respond within an hour. For non-critical issues, the TRC will in two hours or less. Under any circumstance, your trouble ticket will be generated quickly and correctly, You will receive a confirmation from the ticketing system, and the TRC will get in touch with you regarding each corrected issue to confirm you are satisfied with the results and willing to close out the trouble ticket. Find out more details about Progent's Technical Response Center Customer Commitment.

Planning and Deployment Consulting for Microsoft Skype for Business
Progent's certified Skype for Business consultants offer online and on-premises consulting services for companies of any size to assess the benefits of upgrading to Microsoft Skype for Business Server or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can help you to plan a local, cloud or hybrid topology; interface Skype for Business with SQL Server, Exchange Server, SharePoint and Office; set up high-availability mechanisms; interface Skype for Business with your PSTN gateway; and interface with other collaboration systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security experts can assist you to create and validate a security environment for your Skype for Business solution that is compliant with government and industry standards. Progent can also advise you how to create a hybrid deployment that combines on-premises Microsoft Skype for Business Server with the cloud services Skype for Business Online or Teams.

Stealth Penetration Testing
Stealth penetration checking is an important part of any comprehensive network security plan. Progentís security professionals can run extensive stealth penetration security tests without the awareness of your organization's internal IT staff. Unannounced penetration checking shows whether existing security defense tools such as intrusion detection alerts and event history monitoring are correctly configured and consistently monitored.

Active Directory Planning and Troubleshooting Consulting
Progent's Microsoft-certified Active Directory experts have extensive knowledge troubleshooting complex Active Directory issues such as server replication problems, multi-domain partition configurations, lost Active Directory objects, cleanup of beta software configuration objects in on-line Active Directory systems, and fixing of unsuccessful setups of Active Directory and AD-dependent software. Progent is also skilled in working with advanced Active Directory tools like ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG. Progent can also recommend configuration strategies that address key issues such as AD naming conventions, hierarchical structure, IT management structure, use and design of group policy objects, plus security and monitoring definitions. Progent can also evaluate the implications of server and service configurations on capability and performance. Progent can help businesses to design and roll out deployments of AD Domain Services by providing Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud solutions.

Talk to a Progent Computer Consultant
To see how to get in touch with a Progent network consultant for online or onsite help, call 1-800-993-9400 or visit Online Network Help.

An index of content::

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    Progentís data center support services are designed for businesses with equipment located at IDCs or data center collocation hosting sites and in need of timely on-premises assistance at the collocation facility as well as off-site help from Microsoft and Cisco Certified experts. Progent provides a full range of data center and data center and collocation consulting services such as network topology evaluation, Windows and Linux server installation and support, troubleshooting for server and communications infrastructure, design and deployment of non-stop systems, defining and implementing layered security structures, firewall configuration and support, designing load balancing solutions, and creating fault tolerant server clustering systems.

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    Progent's Cisco-certified CCIE consultants can help organization to set up, manage, update, tune and debug Catalyst switches. Progent can also help you to enhance the security and compliance of Catalyst switches and migrate efficiently from outdated switches to modern models.

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    Microsoft has made a strong effort to enable transparent hybrid networks that combine Office 365 and local Exchange systems. This allows you to have certain Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can help your organization with any facet of designing, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange specialists can provide occasional support to help you through challenging technical issues and also offer comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is carried out on time and within budget.

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    Microsoft Office Communications Server provides IM and presence as part of an extensible, enterprise-grade package featuring advanced security, transparent integration with additional Microsoft software, an expandable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. The product allows cost savings and improved business efficiencies, increased worker output, and stronger intellectual property security. MS Office Communications Server has been superseded by Lync, which in turn has been revamped and renamed Skype for Business. Progent's certified IM and Presence consultants can provide remote and onsite configuration support and mediation help for your Office Communications Server deployment and can help your organization to assess the advantages of migrating to Microsoft's Skype for Business. Progent can also assist you to plan and carry out an efficient migration that will add significant strategic value to your information network

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    Microsoft Windows Server 2012 R2 Hyper-V enhances virtualization in critical areas including secure multitenancy, flexible network infrastructure, cloud support, expandability and performance, and high availability. Progent's Microsoft-certified consulting experts can help your business to benefit from Hyper-V to install and maintain virtual servers to reduce IT expenses and enhance productivity.

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    Progent's ProSight Email Guard uses the technology of top data security vendors to provide web-based control and world-class security for all your email traffic. The hybrid structure of Email Guard combines cloud-based filtering with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The cloud filter serves as a preliminary barricade and blocks most threats from reaching your network firewall. This decreases your vulnerability to external threats and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a further level of inspection for incoming email. For outbound email, the onsite security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall.

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    Progent's Juniper-authorized network consultants can assist you to design and deploy Juniper Firewall/VPN technology, optimize and troubleshoot your infrastructure, and upgrade efficiently from discontinued products to the latest versions. Progent's Junos OS consultants can provide expertise with Juniper's flagship network control software to help your business to simplify the administration and strengthen the security of your Juniper VPN devices firewalls, and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist you maintain environments that incorporate a mix of Juniper's OS platforms.

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    Progent offers enterprise customers the help of a NetApp-certified consultant to deliver remote or on-premises support for NetApp's entire family of SAN products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVauly incremental backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN technology supported by Progent include SAN architecture, cloud integration, virtualization, migrations, non-disruptive updates, storage management, security and compliance, disaster recovery, and troubleshooting. Progent offers Level 3 support to assist you to resolve issues with NetApp SAN environments quickly and affordably following leading practices.

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    Progent's Cisco-Premier network management engineers can assist you to use Cisco's management tools alongside a selection of specialized third-party applications to create a comprehensive network management strategy in order to keep your network operating reliably, fully utilize limited resources, protect your data, revive quickly from hardware failure or deliberate attacks, and allow you to add or reassign network resources intelligently and economically as your company evolves.

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    Progent's Microsoft-certified consultants can help your business to plan for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to SCCM 2012 from a legacy change management platform or help you to modify your existing SCCM 2012 ecosystem to support your changing IT needs. In addition, Progent can assist you to create an infrastructure that takes full advantage of SCCM by delivering expertise with associated Microsoft technologies including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.

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    Progent offers affordable remote and on-premises consulting to help organizations of any size to migrate all or part of their critical network infrastructure to Google Cloud Platform (GCP). This can save management hassle and hardware expense and enable access to Google's cutting edge machine learning technology. Progent can assist you with every phase of Google Cloud Platform integration including needs analysis, readiness evaluation, architectural design and review, pilot testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security.

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    Remote continuous monitoring, automated alarms, and actionable analytical reporting are crucial to preserving the health of your network and avoiding unnecessary and expensive downtime. Remote Monitoring and Management (RMM) solutions have advanced so far that companies of any size can afford a level of network stability that was previously reserved for large enterprises. Progent can provide a variety Remote Monitoring and Management options delivered as low-cost service packages created to help you to identify and resolve a an array of network problems before they can impact productivity.

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    ProSight Data Protection Services offer small and mid-sized organizations a low cost and fully managed solution for secure backup/disaster recovery. Available at a fixed monthly price, ProSight Data Protection Services automates your backup activities and enables fast recovery of vital files, apps and VMs that have become unavailable or corrupted as a result of component failures, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can provide advanced expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to recover your business-critical information.

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    Progent's Experts Team provides support in key fields such as Apple OS integration and programs; Support for Linux, UNIX-based, and Sun systems; MRP, Enterprise Resource Planning, or Customer Relationship Management customization; Strategic and specialized application help; Chief Information Officer, management information analyst, and project management outsourcing; Custom program development and integration; Web site, electronic business, Electronic Data Interchange, and customer portal development and deployment; DBM support and performance help; Business information expertise; and Telecom architecture consulting.

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