For business computer networks located in the state of Nevada, Progent's Microsoft and Cisco qualified technical team members can deliver remote phone assistance and remote troubleshooting to resolve your computer system problems quickly and affordably. Progent has developed world-class skills, advanced software utilities, and support knowledge bases to diagnose and fix computer network problems while avoiding the expense and time delays normally associated with in-person service visits.

If your Nevada small business is located outside of the larger urban areas such as Las Vegas, Henderson, Paradise, or Reno, your local computer network support choices may be limited in technical capability, or not available during an emergency. This results in a office network that is unpredictable or causing productivity loss due to technical issues continuing for too long. Progent’s team of expert network consultants average more than 10 years of real-world industry experience, in the trenches of computer network support, performing a extensive range of technical projects for a extensive range of customers. This means you obtain not just the technical competency needed for the job, but a professional with field proven methods for applying those skills to deliver efficient network solutions.

Unified Communications Manager and Cisco Unified Communications Manager Express Integration and Troubleshooting
Cisco Unified Communications Manager (Unified CM), formerly named CallManager, is the core of Cisco's collaboration portfolio. Cisco Unified Communications Manager and Unified CM Express provide an advanced IP-PBX solution by integrating closely with applications that include Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent's CCIE-certified CUCM and CallManager consultants can help with any aspect of CUCM configuration and debugging in areas such as integrating Cisco Voice over IP phones and desktop video phones, designing dial plans, configuring SIP PSTN trunks and CUBE session border controllers, deploying ISR G2 routers with CUBE networking support, designing UCS server clustering systems for high availability, and integration with Exchange and Skype for Business.

NetApp MetroCluster High-Availability and Disaster Recovery Software
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering along with continual replication to deliver rapid, zero RPO disaster recovery between datacenters that are as far as 300km apart from each other. Progent offers online or on-premises access to a NetApp MetroCluster consultant who can help you to design, deploy, administer, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that aligns with your technical requirements and IT budget. Progent can ensure you adhere to leading practices for installing your MetroCluster environment by providing guidance with procedures such as assigning disk pools, determining aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker mechanism, designing a TCP/IP configuration replication network, and verifying your disaster recovery system to prove adherence with information assurance standards and government requirements.

Microsoft Exchange Server 2016 Upgrade Services
Progent's Microsoft Exchange 2016 experts can assist your business in all facets of your migration to Microsoft Exchange 2016 such as planning high availability architecture for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining mass storage capacity required for your virtual machines, databases and logs; setting up hardware load balancing for fault-tolerant CAS services; designing, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

Configuration Manager 2016 Cloud Integration
Configuration Manager 2016 automates software deployment and updating, simplifies security and compliance settings management, keeps track of network resources, protects against corporate data leakage, performs network health monitoring, allows secure self service, and offers a common point of control for administering multi-operating system networks running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud specialists can assist you with any facet of planning, installing, using and troubleshooting a SCCM 2016 solution for on-premises, cloud, or hybrid networks.

Progent is a Certified Microsoft Partner
Since Progent is a Microsoft Certified Partner, each Progent consultant has access to the technical and educational resources needed to provide the best information technology help available. Progent's IT outsourcing, Call Center, Office 365 deployment support, and application development services allow small and midsize business clients to benefit from the wide range of knowledge associated with the IT departments of large enterprises without the high cost and hassle of maintaining a self-sufficient in-house network team.

BI Reporting Consulting and Development
Progent’s BI reporting consultants offer online and onsite consulting to help you with any facet of BI reporting from troubleshooting or modernizing applications to designing and deploying a comprehensive business intelligence solution. Progent's BI consultants can assist you to maintain your existing BI system, assist you to migrate reports and databases from a legacy reporting product to a modern one, and deliver as-needed remote training tailored to your individual needs. Progent’s business reporting and analytics consultants can provide expertise in all popular BI reporting and visualization platforms including Microsoft's SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, and Report Builder.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified VoIP specialists can provide Cisco UC520 consulting support to help you to maintain your legacy UC500 VoIP gateway or plan and carry out an efficient upgrade to a current IP telephony and voicemail solution.

Progent's Consulting and Training Support for Microsoft Office Word and Microsoft Office 365 Word
Progent's certified Microsoft Office Word and Office 365 Word experts can provide a wide selection of affordable remote consulting services to help your organization to maintain your existing Microsoft Office Word environment or assist you to move to a current release of Microsoft Office Word. Support offered by Progent's experts include VBA programming, isolating and resolving compatibility problems between various versions of Office Word, integrating Word with different Microsoft Office applications such as Office Excel and Microsoft Outlook or with third-party platforms and plug-ins,network enhancements for dependable. reliable cloud access, security consulting, and smart phone and tablet integration, and remote Microsoft Office Word training customized for individuals or groups.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP infrastructure experts and Cisco CUBE integration consultants can help you to design, integrate, manage, troubleshoot and enhance Cisco's SIP infrastructure technology and Cisco's CUBE-based SIP trunks. Progent can provide cost-effective online or onsite support to assist businesses to migrate smoothly to a productive unified communications network that delivers fast return on investment. Progent's certified Microsoft collaboration consultants can assist you to establish interfaces between Cisco's CUBE SBC and Microsoft's rich media applications such as Skype for Business or Lync Server for connectivity to a SIP-based IP PSTN trunk.

Planning and Migration Help for Microsoft Windows 10
Progent's Microsoft-certified Windows 10 planning and migration consultants can help businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from any earlier version of Windows. Online and onsite evaluation and migration services for Microsoft Windows 10 provided by Progent's experts include ROI analysis, project coordination, application compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud solutions, mobile device management, telecommuter access, security and compliance, streamlined provisioning and administration, network infrastructure design, wired/wireless convergence, business continuity planning, group and personal training for IT support staff and end users, and post-migration technical help.

Microsoft Windows Server 2012 R2 Consulting Support
Progent's Microsoft-certified Windows Server 2012 consulting experts can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, create test environments and migration plans, tune your network infrastructure for local, multi-site, cloud-based, and hybrid environments, train your IT support, staff, create a corporate-wide security plan, streamline network administration, assist with application development, and generate and validate a DR/BC plan. If you are considering moving from Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid integration consultants can help you to evaluate the value of Windows Server 2016 for your environment and design and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid architecture.

Talk to a Progent Computer Support Expert
To find out how you can contact a Progent computer support expert for remote or onsite assistance in #(state), call 1-800-993-9400 or visit Online Network Support.