For business networks located in the state of Nevada, Progent's Microsoft qualified technical team members can provide online support and remote troubleshooting to solve your network systems problems quickly and cost effectively. Progent has acquired enterprise-class skills, sophisticated utilities, and support databases to troubleshoot and fix network problems without the high cost and time delays normally associated with onsite service visits.

If your Nevada small business is located outside of the larger metro areas such as Las Vegas, Henderson, Paradise, or Reno, your nearby network support choices may be limited in skills, or unavailable during a crisis. This can result in a network that is unusable or causing efficiency loss due to technical problems persisting for too long. Progent’s staff of expert network consultants average more than ten years of real-world computer industry experience, in the trenches of network support, performing a broad variety of technical tasks for a varied range of customers. This means you obtain not only the technical skills needed for the task, but an expert with proven methods for applying those skills to deliver affordable network solutions.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a phone interview with a Progent backup/recovery expert. The interview is designed to help evaluate your organization's preparedness either to stop or recover rapidly from a ransomware incident. Progent will consult with you directly to collect information about your current security profile and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow industry best practices to deploy an efficient security and backup system that aligns with your company's requirements. For more information, refer to The ProSight Ransomware Preparedness Report.

ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting and management outsourcing service provides comprehensive hosting of a small or mid-size company's servers in a solution that delivers the highest degree of dependability and expandability and is also easy to move to another host. Progent's Private Cloud hosting options are based upon mature virtualization techniques that enable small and midsize businesses with mixed- platform environments to save significantly on the costs of capital investments, system maintenance, and network administration while benefiting from world-class reliability and an unprecedented level of vendor independence. Find out more about Progent's ProSight family of managed services for small businesses.

Integration Expertise for Office 365 Applications and Services
Office 365 is Microsoft's extensive suite of productivity programs and cloud-hosted services offered on a monthly or annual subscription basis. Office 365 apps and cloud services are offered in an array of product bundles targeted at customers from individuals and home offices to enterprises. Progent can provide quick and easy online access to consultants with expertise in Microsoft, macOS, iOS, and Google Android technology. Progent can help your business to understand the wealth of subscription plans available with Office 365 and configure your information network with Office 365 so you realize top business value. Progent's Office 365 integration consultants offer expertise with cross-vendor networks that include Windows, macOS, and Linux software. Progent can also help you to create and manage hybrid solutions that seamlessly combine local and cloud resources.

The Progent Test and Design Lab at the Herakles/QTS Internet Data Center
Progent's Test and Training Lab located at the QTS Internet Data Center in Sacramento is available for piloting mission-critical applications, creating efficient migration procedures, assessing and tuning performance, designing or validating disaster recovery solutions, mitigating compatibility problems, and establishing training environments for the latest products and technologies. For Progent clients without sufficient in-house resources to assemble effective test systems, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping vital network initiatives on schedule.

Business Intelligence Reporting Consulting and Troubleshooting
Progent’s BI reporting consultants can provide remote and on premises expertise to assist your organization with any phase of business intelligence reporting from troubleshooting or enhancing applications to designing and deploying an advanced business intelligence environment. Progent's BI experts can help your company to support your current reporting environment, help you to upgrade databases and applications from an outdated reporting platform to a current solution, and provide as-needed online training to meet your specific requirements. Progent’s business reporting and analytics professionals offer expertise in the leading business intelligence reporting platforms such as the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot and Power View, and Report Builder.

Linux Support and Windows/Linux Integration
If your organization's IT environment mixes Linux technology with Windows, Progent can help you to integrate your servers into an efficient system that allows all your platforms to coexist for simpler management, transparent dataflow, fault tolerance, high performance, and tight security. If you are writing or testing Linux based-software within an environment that includes Microsoft-based servers, desktops, and applications, Progent can provide comprehensive IT outsourcing that frees you to concentrate on your area of expertise.

ProSight Managed Services for Network Management
Progent offers a selection of affordable, flat-rate services designed to enable small and mid-size organizations to benefit from the same cutting-edge technology deployed by many of the industry's leading corporations. The ProSight portfolio of IT management outsourcing services addresses all critical facets of information technology such as email content filtering, security and compliance, update management, cloud-based backup/recovery, infrastructure health monitoring, private cloud hosting, and network documentation management. To download Progent's eBook about the advantages of ProSight managed services for small organizations, click:10 Benefits of ProSight Managed IT Services.

Collaborative Approach to Support and Problem Escalation
Information networks have grown ever more sophisticated. In addition, most small office computer networks incorporate software and hardware from dozens of different manufactures. All this makes computer integration and maintenance increasingly challenging. It is impossible for even the most talented engineer to have deep familiarity in all facets of information technology, or broad practical experience in the thousands of brands, models, and revisions that small companies include in their IT systems. Progent follows a collaborative methodology to computer consulting and depends on application experts to bring high-level skills when needed to resolve the most intractable technical issues effectively, at the least cost to you.

Virtualization Support
Virtualization techniques allow IT organizations to maximize resource utilization, streamline network operations, and enhance workload continuity and data protection. operate several virtual machines on a single physical processor. Common applications for virtual servers include resource consolidation, inexpensive platforms for applications that require older OS software, and economical segregation of application programming or testing environments from production systems. Progent's virtual server engineers can provide Windows Server 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking support services, Microsoft Windows 2008 Hyper-V Virtual Server consulting, VMware vSphere and vCloud configuration and troubleshooting, VMware NSX virtual network architecture and management, and Citrix XenServer support. Progent can install virtual servers to optimize speed, fault tolerance and manageability while simultaneously cutting expenses; propose and test disaster recovery plans that minimize downtown in case of a catastrophic failure; and provide ongoing maintenance, repair, and consulting services as computer technology advances.

Microsoft Exchange Server 2013 Upgrade Support
Microsoft Exchange Server 2013 includes significant enhancements to the functionality of Microsoft Exchange 2010 and delivers powerful innovations plus a redesigned architecture. These improvements favorably impact key IT areas like ease of administration, high availability (HA), security and compliance, cost of ownership, teamwork, extensibility, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consultants can provide online or onsite expertise to help you administer, optimize and troubleshoot your Exchange 2013 environment. Progent also offers Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you move to a more current version of Exchange Server in a local, cloud-based, or hybrid deployment.

Shared Help Desk Services
Progent’s Co-managed Help Desk services make it possible for your IT organization to share the load for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of veteran technical support technicians and subject matter experts. Progent’s Co-managed Help Desk service is an advanced support solution based on the leading professional services automation (PSA) platform for managing end-user service requests, ticketing, ownership, progress tracking, and reporting. For details, see Progent’s Help Desk Co-management services.

SQL Server Application Development
Progent's SQL Server developers can assist your organization to build and support database applications based on Microsoft's SQL Server database platform. Progent adheres to industry best practices to create scalable, manageable SQL Server database applications and knows how to team with a client's IT staff to complete programs in a timely and cost-effective manner. Progent for can help your company to create Microsoft SQL Server applications by providing a wide range of consulting services including functional specs, data tier architecture, data integrity, T-SQL coding, software installation, capacity planning, performance and I/O configuration tuning, backup/recovery, partitioning, consolidation of stored procedures, synchronization mechanisms, security, and disaster recovery/business continuity planning.

Contact a Progent Network Support Expert
To learn how you can get in touch with a Progent computer support expert for online or onsite assistance in , call 1-800-993-9400 or go to Online Computer Support.