For small business networks located anywhere in the state of New York, Progent's Microsoft certified engineers can deliver online support and troubleshooting to repair your computer network problems fast and cost effectively. Progent has acquired enterprise-level skills, sophisticated tools, and support knowledge bases to diagnose and fix computer network problems while avoiding the expense and time delays normally associated with onsite service visits.
If your New York organization is situated outside of the larger urban areas such as New York City, Buffalo, Rochester, Yonkers, or Syracuse, your nearby network support options may be limited in technical expertise, or not available during urgent situations. This results in a network that is unpredictable or causing efficiency loss due to technical problems persisting for too long. Progentís staff of expert network engineers average more than 12 years of real-world computer industry experience, in the trenches of network support, performing a broad variety of technical tasks for a extensive range of clients. This means you obtain not only the technical expertise needed for the job, but a professional with field proven methods for applying those skills to assist with cost effective network solutions.
SQL Server 2017 Integration Expertise
Progent's Microsoft-certified SQL Server 2017 experts can help you to assess the business advantages of migrating to SQL Server 2017 and can assist you to plan and implement an efficient migration of your current SQL Server environment to any deployment model including on-premises, cloud-hosted, or hybrid. Progent's consultants offer online or on-premises support services ranging from on-demand architecture assessment or debugging to end-to-end project management and co-management to make sure your SQL Server 2017 initiative is carried out on schedule and within budget. To find out more, see SQL Server 2017 integration consulting.
Progent is a Certified Microsoft Partner
Because Progent is a Certified Partner for Microsoft, every Progent network expert has access to the technical and educational resources required to provide the best computer support possible. Progent's network outsourcing, Call Center, Office 365 deployment expertise, and application programming services permit small business clients to take advantage of the wide range of skills associated with the IT departments of big enterprises without the high cost and hassle of maintaining a self-sufficient in-house network team.
SharePoint 2019 Configuration and Development Support
SharePoint Server 2019 offers the modern look and feel of SharePoint Online, providing a crossover platform that bridges the traditional experience of SharePoint 2016 and the modern SharePoint environment. Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide affordable online and on-premises consulting, software development, and technical support services for organizations of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from legacy versions of SharePoint. Progent can help you plan and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud resources into a seamless intranet solution. To find out more, see SharePoint 2019 solutions consulting.
CISM-certified Cybersecurity Management Consultants
Progent offers the expertise of CISM Certified cybersecurity management consultants. The Certified Information Security Manager (CISM) organization describes the core capabilities and worldwide standards of skill that IT security managers are expected to learn. It provides executive management the confidence that consultants who have earned their CISM credential have the background and capability to provide effective cybersecurity management and consulting services.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention consultants and data leakage protection specialists can help you to configure Progent's ProSight Email Guard Security Gateway to enforce your content policies for monitoring the content of outbound email messages and attachments and preventing the transmission of sensitive or inappropriate information or spam. ProSight Email Guard's email content filtering technology can also help organizations avoid being blacklisted and keep in compliance with industry privacy standards and regulatory requirements including HIPPA, Sarbanes-Oxley and PCI DSS. Read about Progent's entire ProSight portfolio of affordable outsourced network management services for small and medium-size businesses.
ProSight IT Asset Management for Organizing Network Infrastructure Documentation
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, retrieve and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or warranties. By cleaning up and organizing your IT documentation, you can save up to 50% of time spent trying to find critical information about your IT network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether youíre making improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need as soon as you need it. Find out more about Progent's ProSight family of managed services for small organizations.
Microsoft Exchange 2019 Server Integration Services
Progent can assist your organization in any facet of your upgrade to Exchange 2019 such as configuring Windows Server 2019 Core for hosting Exchange; designing high availability system topology for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and configuring Windows Hyper-V; configuring hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint; updating firewalls; integration with Microsoft Office 365; and configuring Outlook clients. To learn more, see Progent's Microsoft Exchange Server 2019 integration services.
Comprehensive IT Support for Systems at Colocation Sites
There are several hundred enterprise-class colocation centers in the and major metropolitan areas across the U.S., and Progent's colocation expert consultants can enhance your network's reliability and performance by helping you choose a remote data center site that meets the specific needs of your enterprise including geographic proximity, size, connectivity, affordability, and extra additional features and services. Progentís data center IT services are intended for businesses with hardware located at colo hosting sites and requiring on-demand in-person help at the colo facility plus remote help from Microsoft and Cisco Premier Certified experts. Progent offers a variety of colocation center consulting services including network topology analysis, Windows and Linux server integration and maintenance, troubleshooting for server and telecommunications networking, development and installation of zero-downtime configurations, defining and deploying layered security structures, firewall integration and support, designing load balancing solutions, and creating high-availability server and storage cluster systems.
Ransomware Removal and Recovery Consulting
Progent can provide the help of experienced ransomware recovery consultants with the skills to restore an IT network that has suffered an attack by a ransomware virus like Ryuk, Dharma, NotPetya, or MongoLock. For more information, see ransomware cleanup and recovery expertise.
Team Approach to Support and Problem Escalation
Information technologies have grown increasingly sophisticated. In addition, most small office computer networks incorporate solution from dozens of different vendors. This makes network integration and support increasingly difficult. It is impossible for even the most experienced engineer to have deep knowledge in all facets of computer technology, or broad practical experience in the enormous range of brands, models, and updates that small companies include in their information systems. Progent follows a collaborative methodology to computer consulting and relies on application experts to bring in-depth knowledge when necessary to fix the most intractable technical issues efficiently, at the lowest cost to your company.
Planning and Deployment Support for Cisco's Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified consultants can provide Cisco Aironet Wi-Fi AP planning and deployment consulting and Cisco wireless controller expertise to help you benefit from the IEEE 802.11ac Wi-Fi specification to triple the speed for your Wi-Fi network while extending the coverage area.
Remote Server Monitoring with Microsoft System Center 2016 Operations Manager Operations Manager
Progent offers a selection of Network Support Packages based on the advanced problem solving abilities of Microsoft System Center Operations Manager, a next-generation server management software platform that tracks the availability, performance and protection of your IT network and detects problems before they can bring down your system. To give you additional understanding about the performance and stability of your network environment, Progent can help you install and operate popular network monitoring tools powered by the Linux operating system.
Get in Touch with a Progent Network Consultant
To see how to access a Progent computer consultant for remote or on-premises support in , call 1-800-993-9400 or go to Online Network Support.