For small company network systems located throughout the state of New York, Progent's Microsoft and Cisco authorized engineers can deliver online assistance and troubleshooting to fix your computer network troubles fast and cost effectively. Progent has developed enterprise-grade skills, advanced software utilities, and support knowledge bases to identify and fix computer network problems while avoiding the high cost and delays associated with in-person technical service calls.
If your New York small business is situated beyond the larger metro areas such as New York City, Buffalo, Rochester, Yonkers, or Syracuse, your local network systems support choices may be limited in technical expertise, or not available during urgent situations. This results in a office network that is unpredictable or causing efficiency loss due to technical issues going unresolved for too long. Progentís group of expert network consultants average more than 10 years of real-world industry experience, in the trenches of IT support, performing a wide range of technical tasks for a extensive range of customers. This means you get not just the technical know how needed for the task, but a professional with field proven methods for applying those skills to provide excellent network solutions.
PC Desktop Support Services
Progent offers a broad range of affordable services to assist you company to deploy, configure, troubleshoot, and administer workstations and laptops based on Windows, Apple macOS and OS X, or various editions of Linux. Progent's desktop PC consulting services include Windows 10 migration support, Microsoft Windows 8.1 configuration and support, Microsoft Windows 7 support, MS Office and Office 365 integration and training, and 64-bit operating system expertise.
Progent's Juniper-certified network consultants can assist your company to plan and deploy Juniper Firewall and VPN platforms, optimize and support your network infrastructure, and migrate smoothly from outdated devices to current versions. Progent's Junos OS consultants can provide expertise with Juniper's flagship network operating system to help you to streamline the management and improve the protection of your Juniper VPN appliances firewalls, and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS operating system platformS and can assist you manage environments that include a combination of Juniper's OS platforms.
ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small or mid-size organization's production servers in an environment that delivers the highest degree of dependability and scalability and is in addition simple to migrate to another host. Progent's Private Cloud hosting and management options are based on mature virtualization technologies that enable small companies with mixed- platform environments to economize significantly on the expense of capital investments, system maintenance, and IT management while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor flexibility. Find out more about Progent's ProSight portfolio of managed IT services for small organizations.
Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultants can provide advanced online support services to help organizations of any size to connect their information networks with popular public cloud platforms including Azure and Amazon Web Services (AWS). Progent can help you to design and administer cost-effective hybrid ecosystems that can include Windows and Linux operating systems and apps in hybrid topologies that combine local IT assets along with cloud services. To help you to integrate public clouds with networks, Progent offers a variety of public cloud migration services that include Office 365 integration solutions with on-premises Exchange deployments and Azure enterprise hybrid cloud planning and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service development and debugging.
Network Support for Small Governments
Progent has a long background providing a full-spectrum of remote IT consulting and urgent repair services to local governments and school districts across the United States. Progent is among the industryís pioneers in delivering expert remote IT consulting and has delivered IT support to clients in all 50 states. Progent's online IT support for local governments saves travel costs and resolves problems faster than onsite support.
Data Backup and Recovery Consultants
Progent's backup and restore consultants offer consulting support for a broad range of products and technologies that deliver solutions for protecting Microsoft Windows, Mac, and Linux/UNIX servers and desktops as well as notebooks and handhelds. Progent can help you with all major backup platforms by providing services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite solutions. Progent also offers support for Acronis, Mozy, Retrospect, Apple Time Machine, Backup Exec, BackupAssist Software, CrashPlan PRO, and FLARs. For enterprises, Progent offers VMware Site Recovery Manager (SRM) consulting. In addition, Progent's ProSight Data Protection Services (DPS) are offered to small and medium-sized organizations as an affordable outsourced service for secure backup/disaster recovery.
ProSight WAN Watch Network Infrastructure Management
ProSight WAN Watch infrastructure monitoring and management service makes it simple and inexpensive for small and mid-sized organizations to map, track, reconfigure and troubleshoot their networking hardware such as switches, firewalls, and wireless controllers plus servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that network diagrams are always current, captures and manages the configuration of virtually all devices connected to your network, tracks performance, and generates notices when problems are discovered. By automating complex management activities, ProSight WAN Watch can cut hours off common tasks like making network diagrams, expanding your network, finding devices that need critical updates, or isolating performance problems. Learn about the entire ProSight line of low-cost outsourced network management services for small and mid-size organizations.
Security Vulnerability Scanning for Small Business Networks
Progent has put together two ultra-affordable service bundles designed to allow small businesses to receive an impartial security assessment from a certified security engineer. With Progent's External Security Inventory Scan, a security expert administers a comprehensive test of your IT infrastructure from outside your firewalled perimeter to determine possible weaknesses in the security profile you present to the public. With Progent's Internal Security Inventory Scan, a security engineer executes a system scan from a secure machine inside your company firewall to assess the risk to internal attacks. Both security inventory services are set up and run from a protected external site.
Progent's Consulting and Training Services for Microsoft Office Desktop and Office 365
Progent's Office and Office 365 experts can help companies to integrate Office desktop and Office 365 applications such as Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Project and Publisher into a cohesive productivity solution that offers quick return on investment and promotes improved business results. Progent can assist you to interface Office or Office 365 applications with one another and with other key Microsoft technologies such as SharePoint Server, Exchange Server and Microsoft SQL Server deployed on-premises or hosted in the cloud. Progent's consultants can also assist you to resolve compatibility issues with different releases of Office and offers customized online Microsoft Office and Office 365 training to individuals or teams.
Spam and Virus Filtering Services and Email Encryption
ProSight Email Guard is Progent's spam filtering service that incorporates the technology of leading information security companies to deliver centralized control and world-class protection for your email traffic. The powerful structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to external threats and conserves network bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a further layer of inspection for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter. Learn about Progent's complete ProSight portfolio of value-priced managed services for small and medium-size organizations.
Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of computer security experts. GIAC accreditations are acknowledged by companies and government organizations throughout the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide help with all of the security services addressed under GIAC certification such as auditing infrastructure security mechanisms, incident handling, intrusion detection, web application security and SIEM solutions for compliance with government mandates for promptly reporting incidents.
Expert Consulting and Support Services for Systems at Colocation Data Centers
There are several hundred enterprise-grade data center colocation sites in the and major cities throughout the United States, and Progent's colocation center support team can improve your network's redundancy and performance by helping you select a colocation facility that meets the particular requirements of your organization including geographic location, space, communications, affordability, and value-added features and services. Progentís colocation center IT services are designed for businesses with hardware located at colocation hosting sites and requiring on-demand in-person help at the colocation facility plus online support from Microsoft and Cisco Certified professionals. Progent provides a selection of colocation center support services including network topology evaluation, Windows and UNIX server installation and support, troubleshooting for server and telecommunications infrastructure, development and installation of high availability systems, architecting and implementing layered security defenses, firewall integration and troubleshooting, designing load balancing solutions, and planning high-availability server cluster configurations.
Get in Touch with a Progent Network Consultant
To see how you can access a Progent computer support expert for remote or on-premises support in , phone 1-800-993-9400 or go to Remote Computer Support.