For small company computer networks located in the state ofNew York, Progent's Microsoft certified professionals can deliver online assistance and troubleshooting to solve your network issues quickly and affordably. Progent has acquired enterprise-grade expertise, advanced software tools, and support databases to identify and resolve computer network problems without the cost and time delays associated with onsite technical service calls.

If yourNew Yorksmall business is located outside of the larger metro areas such asNew York City, Buffalo, Rochester, Yonkers, or Syracuse, your local computer support choices may be limited in expertise, or unavailable during an emergency. This results in a computer network that is unusable or causing productivity loss due to technical issues continuing for too long. Progentís staff of network engineers average more than twelve years of real-world industry experience, in the trenches of network support, performing a broad variety of technical projects for a extensive range of clients. This means you obtain not just the technical expertise needed for the task, but a consultant with field proven methods for applying that expertise to assist with excellent network solutions.

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes a wide selection of Wave 2 Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi devices installed across multiple venues with any number of access points can be remotely configured and managed using free UniFi Controller software, which centralizes and simplifies setup, discovery, management, tuning, debugging, monitoring, and reporting. Progent offers the skills of seasoned Wi-Fi consultants who can help you to assess the benefits of Ubiquitiís UniFi technology for your business and help you to plan, deploy, administer, and maintain your UniFi ecosystem. To learn more, see Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration services.

Cloud Integration Consulting Expertise for an At-Home Workforce
Progent can help small and mid-size businesses to provision their at-home workforce with safe and seamless access to public cloud resources. To learn about how Progent's experts can help you to set up robust Cloud access for their at-home workforce, see cloud consulting services for at-home workers.

CISM-certified Cybersecurity Management Consultants
Progent offers the support of CISM Premier network security management consultants. The Certified Information Security Manager (CISM) committee defines the basic competencies and international standards of skill that IT security managers are expected to learn. CISM provides business management the assurance that those who have earned their CISM certification possess the background and knowledge to deliver efficient cybersecurity administration and consulting consulting.

Temporary Chief Information Officer Support Services
Progent can provide businesses with an IT management expert who can function as a part-time CIO. This veteran technology executive can offer strategic direction to assist your company to deploy appropriate IT products to improve business operations so they match more closely with your business objectives. Your company can create and install a well thought out information technology plan without absorbing the cost of a full-time Chief Information Officer. Critical services Progent's part-time Chief Information Officer can perform include strategic planning, rationalizing IT budgets, building and tracking models for Total Cost of Ownership, reengineering business processes, negotiating with vendors, defining security standards, monitoring service level agreements, streamlining data center management, patch control, IT asset documentation control, and business continuity planning.

Network Consulting for Small Governments and School Districts
Progent has extensive experience providing a full-spectrum of online IT consulting and emergency repair services to local governments and school districts throughout the U.S. Progent is among the pioneers in delivering expert online network support and has provided IT solutions to clients in all 50 states. Progent's online computer consulting for local governments eliminates travel costs and resolves issues faster than onsite service calls.

Consulting Expertise for Managing and Monitoring the Endpoints of Your At-Home Workforce
Progent can help small and medium-size businesses to install unified endpoint management and monitoring tools for administering endpoint devices operated by at-home workers. For details about how Progent's consultants can assist you to manage and monitor the endpoints of your telecommuters, visit consulting expertise for managing the endpoints of your at-home workforce.

GIAC-certified Information Assurance Consultants
GIAC information assurance certification was founded in 1999 to validate the skill of information technology security experts. GIAC certifications are acknowledged by companies and institutions throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer expertise with any of the network security capabilities addressed within GIAC accreditation including evaluating infrastructure vulnerability, event management and response, traffic analysis, web-based services security and security information and event management (SIEM) solutions.

SQL Server 2017 Integration Consulting
Progent's Microsoft-certified SQL Server 2017 experts can assist your business to evaluate the business benefits of migrating to SQL Server 2017 and can help your organization to design and carry out an efficient migration of your databases and applications to any network model including onsite, cloud-hosted, or hybrid. Progent's consultants offer online or on-premises support ranging from on-demand design assessment or troubleshooting to end-to-end project management to make sure your SQL Server 2017 project is carried out on time and within budget. To learn more, visit SQL Server 2017 integration expertise.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to orchestrate, automate and verify a consistent process for restoring services rapidly following an outage. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, and transparent site migration, failback and site re-protect. SRM also enables non-intrusive testing for site recovery, upgrades and fixes and can generate reports to verify complete service restoration, validate Service Level Agreements and prove disaster recovery compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to plan, deploy, test and administer a DR solution based on VMware SRM.

Cybersecurity Defense Expertise for an At-Home Workforce
Progent can help small and mid-size companies to install cybersecurity protection systems and deliver mitigation services for offsite workers. For details about Progent's network security defense services for an at-home workforce, see endpoint device security defense services for a remote workforce.

Design and Deployment Consulting for Cisco's Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified Wi-Fi experts offer Cisco Aironet wireless access point configuration support and Cisco Wi-Fi controller consulting to help you benefit from the IEEE 802.11ac Wave 2 WiFi standard to triple the speed for your wireless LAN while increasing the signal coverage.

Ransomware Removal and Recovery Consulting
Progent offers the services of proven ransomware recovery experts with the knowledge to rebuild an IT network victimized by a ransomware virus such as Ryuk, Dharma, Hermes, or Locky. To find out more, see ransomware removal and restoration consulting.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC was founded in 1999 to validate the skill of computer security experts. GIAC certifications are recognized by companies and government organizations around the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide support for all of the network security capabilities covered under GIAC certification including evaluating network security mechanisms, event handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions for compliance with regulatory mandates for promptly reporting incidents.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection managed services offer economical multi-layer protection for physical servers and VMs, workstations, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers firewall protection, penetration alerts, endpoint control, and web filtering through cutting-edge tools packaged within one agent accessible from a single control. Progent's data protection and virtualization experts can assist you to plan and configure a ProSight ESP deployment that meets your company's specific requirements and that helps you prove compliance with government and industry data security regulations. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for urgent attention. Progent can also assist your company to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange filtering.

Get in Touch with a Progent Computer Support Expert
To see how you can access a Progent computer support expert for remote or on-premises support in #(state), call 1-800-993-9400 or go to Online Computer Help.

An index of content::

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    Microsoft System Center 2016 provides important improvements in the management of hybrid cloud networks through comprehensive support for Windows Server 2016, Windows 10; unified management of heterogeneous environments that incorporate Linux, Microsoft Hyper-V and VMware; and expanded public and private cloud support such as closer integration with Microsoft Intune for iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team offers advanced online and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist you to plan and install a new deployment of System Center 2016, extend or optimize an existing one, upgrade efficiently from an earlier version of System Center, or debug your System Center solution.

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    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior analysis tools to defend endpoint devices as well as servers and VMs against new malware attacks such as ransomware and file-less exploits, which routinely escape legacy signature-based AV tools. ProSight ASM safeguards local and cloud-based resources and offers a single platform to automate the complete threat progression including protection, identification, containment, remediation, and forensics. Top features include single-click rollback with Windows VSS and automatic system-wide immunization against new threats.

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    Cisco's PIX firewalls have been discontinued and Cisco might not support these legacy devices. Progent continues to offer consulting assistance for Cisco's PIX Series firewalls to help you with management and troubleshooting and Progent can also help you assess whether to migrate to next generation firewall technology from Cisco. Progent's Cisco technology specialists can help you design and implement a cost-effective migration to Cisco ASA 5500-X firewalls based on industry best practices.

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    If your company is developing Linux-based software on a network that includes MS Windows-based processors, desktops, and office applications, Progent offers comprehensive IT outsourcing that frees you to focus on your field of high-value know-how without the continual hassle of managing your business network. By using automated network monitoring and by delivering remote and in-person assistance when your business needs it, Progent represents an affordable way for maintaining an IT network that provides excellent reliability, protection, and performance. Progent's Linux developer support services include comprehensive network support outsourcing, virtual infrastructure, remote and on-site service and troubleshooting, network monitoring, and Help Desk support.

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    Progent's certified professionals can assist you to assess the benefits of Windows Server 2012 R2 for your company, create pilot environments and migration plans, tune your network infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, educate your IT support staff, develop a corporate-wide security strategy, automate IT management, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.

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    Progent can deliver a wide array of low-cost remote and on-premises support services to help your business to configure, manage, and debug desktops and handhelds powered by Microsoft Windows, Apple macOS/OS X, iOS, Android, or Linux.

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  • Debian Linux, Solaris, UNIX Consultants Rochester Immediate Red Hat Linux, Solaris, UNIX Consultant Services Western New York Rochester
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    Progent's Cisco CCIE-certified networking consultants have extensive experience assisting Internet Service Providers to architect, implement, administer, optimize, and debug high-availability, extensible connectivity solutions appropriate for public networks.

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    Exchange Online and on-premises Exchange Consultant Services

    Microsoft has made a strong effort to enable seamless hybrid networks that combine Office 365 Exchange Online and local Exchange systems. This allows you to have specific Exchange mailboxes hosted at your corporate datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can assist you with any facet of planning, implementing and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange consultants can provide occasional support to help you resolve stubborn technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is completed on time and within budget.

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    Progent has a long background providing a broad range of remote IT consulting and emergency repair services to local governments and school districts throughout the U.S. Progent is one of the industryís pioneers in providing advanced online network support and has provided network solutions to clients in all 50 states. Remote support saves travel costs and resolves problems faster than onsite service calls.

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    Cisco's security and remote access technology for small to medium sized businesses offer a full array of easy-to-administer protection hardware and software to let you safeguard your entire information system. Cisco's Virtual Private Network line includes routers, firewalls, and VPN solutions. Progent's expert consulting staff includes experienced engineers with Cisco's CCIE and Cisco Certified Network Professional certifications who can help your company to select Cisco VPN, Cisco RADIUS Security, and additional Cisco protection technologies that fit most closely with your corporate goals.

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    Progent can assist you in all facets of your migration to Microsoft Exchange 2016 including designing HA architecture for an on-premises, cloud-based or hybrid deployment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; determining storage requirements for your virtual machines, mailbox databases and log files; setting up hardware load balancing for high-availability CAS services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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    ProSight LAN Watch is Progentís server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your network operating efficiently by checking the health of vital devices that drive your information system. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT management staff and your assigned Progent consultant so all looming problems can be addressed before they have a chance to disrupt your business.

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    To see answers to common questions concerning becoming a consultant at Progent, see Consulting at Progent FAQs.

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    Progent's Cisco CCIE-certified SIP integration experts can assist organizations of any size to design, integrate, maintain, debug and upgrade Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and offer affordable remote or onsite support to help businesses to migrate smoothly to a productive unified communications ecosystem that offers accelerated ROI. Progent's certified Microsoft collaboration consultants can help you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business and Lync Server for access to a SIP PSTN trunk.

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    Remote continuous monitoring, automated alerts, and periodic reports are crucial to maintaining the health of your network and eliminating preventable and costly downtime. Remote Monitoring and Management solutions have advanced so far that companies of all sizes can afford a degree of network stability that was once reserved for large enterprises. Progent offers several Remote Monitoring and Management solutions available as low-cost service packages created to help your company to identify and resolve a most IT network issues before they can disrupt your business.

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    Cisco's Firepower NGFWs Firewalls deliver a significant performance improvement over Cisco's popular ASA 5500-X firewalls and include centralized management and automation of advanced cybersecurity features like application visibility and control, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to plan and carry out a smooth migration to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's subscription-based security services to build and centrally manage IT environments that include branch offices, data centers, private clouds and public clouds.

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    Progent's ProSight Email Guard uses the technology of leading data security vendors to deliver web-based control and comprehensive security for your inbound and outbound email. The hybrid architecture of Email Guard integrates cloud-based filtering with an on-premises gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and blocks most threats from making it to your network firewall. This decreases your vulnerability to external threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a deeper level of inspection for incoming email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, protection against data leaks, and encryption. The local gateway can also help Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall.

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