For business network systems located in the state of New York, Progent's Microsoft and Cisco authorized technical team members can deliver phone assistance and troubleshooting to resolve your network systems troubles fast and cost effectively. Progent has developed enterprise-level expertise, sophisticated tools, and support databases to diagnose and resolve IT problems without the expense and delays normally associated with onsite service visits.
If your New York small business is situated outside of the larger metro areas such as New York City, Buffalo, Rochester, Yonkers, or Syracuse, your local computer network support options may be limited in technical capability, or unavailable during an emergency. This can result in a network environment that is unstable or causing wasted time due to technical issues going unresolved for too long. Progentís team of expert network consultants average more than ten years of real-world computer industry experience, in the trenches of IT support, performing a extensive range of technical tasks for a broad range of customers. This means you get not only the technical expertise needed for the task, but an expert with demonstrated methods for applying those skills to provide cost effective network solutions.
Cisco VoIP Phone and IP Video Phone Configuration and Support
Progent's Cisco VoIP phone and video IP phone consultants can help your business to configure, maintain, and debug Cisco IP phones, video IP phones and wireless IP phones. Progent offers support for all models of Cisco's IP phones from discontinued VoIP devices to the newest HD media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally branded CallManager, or with Cisco Unified Communications Manager Express to create a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Cisco Unified Communications Manager applications such as Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's consultants can deliver expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, solving IP phone registration issues, setting up SIP PSTN trunks and CUBE session border controllers, installing Cisco ISR routers with CUBE internetworking support, and creating UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.
Microsoft Desktop Virtualization Help
Microsoft's virtual desktop solutions reduce the work required for network managers to set up software programs so they are standardized across an entire user base, offer the ability to manage access to business data, and enable quick installation of additional or upgraded workstations. In Microsoft Windows Server 2016, the Terminal Services tool has been revamped and renamed Remote Desktop Services or RDS. Microsoft's new Virtual Desktop Infrastructure (VDI) that powers RDS simplifies client connectivity, improves performance, strengthens security, unifies administration, and offers a nearly transparent user experience. Progent's Windows Server 2016 consultants can help you to assess the business advantages of Microsoft's virtual desktop technologies, set up pilot and on-line deployments, optimize your network architecture to support virtual clients effectively, evaluate and resolve security problems, and educate your network administrators to utilize industry best practices to achieve maximum payback from desktop virtualization.
Citrix Virtual Windows Desktop Support Services
Progent's Citrix desktop virtualization experts can assist you to design, implement, manage, and troubleshoot a virtual Windows application delivery and management solution by providing Citrix XenDesktop consulting and XenApp support. Progent's Cisco-certified CCIE network consultants can help you optimize your infrastructure for distributing server and client-side applications, and Progent's datacenter management and support consultants can help you to administer and maintain an off-site datacenter that features high uptime, enhanced protection, and rapid recovery. Progent can also assist you manage and support other virtualization products from Citrix by providing Citrix XenServer consulting services and Citrix Essentials for Hyper-V support.
ProSight LAN Watch Server and Desktop Remote Monitoring Service
ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by checking the state of vital computers that drive your business network. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your specified IT management personnel and your Progent engineering consultant so any looming problems can be resolved before they have a chance to impact your network. Learn about the complete ProSight line of affordable network management outsourcing services for small and mid-size businesses.
Progent's Integration and Development Services for SQL Server 2016
Microsoft SQL Server 2016 introduces significant enhancements in speed, capacity, security and compliance, uptime, BOYD support, plus built-in analytics and reporting. Innovations include PolyBase for handling structured and unstructured databases in one appliance for big data applications, R language support, Dynamic Data Masking, Mobile Reports, and centralized management of on-premises and cloud-resident resources. Progent's Microsoft-certified SQL Server 2016 consultants offer remote and onsite support to help organizations of any size to design, deploy, administer or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft products including Windows Server, Exchange, SharePoint, Dynamics ERP, Skype for Business, and System Center Operations Manager (SCOM).
IT Consulting Services for Local Governments
Progent has extensive experience delivering a full-spectrum of remote network consulting and urgent repair services to local governments and schools across the United States. Progent is one of the industryís pioneers in delivering advanced online IT consulting and has provided IT support to clients in all 50 states. Progent's remote network consulting for local governments saves travel expenses and solves problems faster than onsite support.
Migration Consulting Support for SharePoint 2013
Progent has been delivering SharePoint consulting services since the initial SharePoint product was published more than a a dozen years, and Progent has the breadth and depth of technical know-how to assist businesses of any size to plan and implement a SharePoint Server 2013 deployment and develop SharePoint 2013 apps that add substantial business benefit to your IT investment. Progent's Microsoft-certified consulting team can assist you to assess the risks and benefits of upgrading to SharePoint Server or SharePoint Online from legacy versions of SharePoint or from another collaboration environment; decide if an on-premises, Cloud-based or hybrid configuration is most sensible for your busi9ness; and pick the right edition of SharePoint 2013 for your purposes. Progent offers full project management outsourcing or can assist in individual tasks related to your SharePoint 2013 migration.
Planning and Deployment Support for Skype for Business
Progent's Microsoft Skype for Business experts can provide remote and onsite consulting services for companies of any size to evaluate the costs/benefits of migrating to Skype for Business from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help you to plan a local, cloud-based or hybrid deployment; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office; configure high-availability mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate other communication systems such as Cisco UC. Progent's certified data security consultants can assist you create and verify a security strategy for your Skype for Business solution that is compliant with regulatory requirements.
Design, Deployment and Support Services for Microsoft System center 2012 R2
Progent's System Center consultants have more than a decade of background deploying, maintaining and troubleshooting the core platforms that make up Microsoft System Center and can help you to design, install, manage, and fix your Microsoft System Center solution to maximize the availability and performance of your critical IT resources across a mix of Windows and Linux/Unix OS environments and local and Cloud-based fabric. Progent also offers System Center 2016 migration planning and support to help your organization to transition to the latest edition of System Center from an earlier release or from another datacenter management platform to provide the benefits of best-in-class provisioning, centralized management, security and compliance, plus infrastructure and critical application performance monitoring.
Planning and Support Services for SCOM 2016
System Center 2016 Operations Manager is designed to ensure top performance and maximum uptime for critical workloads by offering unified, mixed-platform monitoring of physical and virtual infrastructure installed across local datacenters and cloud environments. Progent's consulting team offers world-class online and onsite expertise to assist organizations of any size to plan, integrate, optimize, update and troubleshoot Operations Manager 2016 deployments. Progent's Operations Manager 2016 consulting experts can help your company to migrate to Operations Manager 2016 from older versions or from different monitoring products, or combine a variety of monitoring tools into a unified infrastructure management ecosystem. Progent can also help you extend your SCOM 2016 environment to incorporate infrastructure hosted on public clouds by providing Microsoft Azure consulting and Amazon AWS hybrid cloud solutions.
Windows 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Hyper-V 2016 incorporates core features first designed for and refined on Microsoft Azure, among the world's biggest public clouds. This dramatically enhances the ability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing data security, availability, scale, manageability, dependability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V consulting team can assist you to assess the benefits of Hyper-V 2016 for your organization, set up pilot environments to confirm the ability of Hyper-V 2016 to support your critical applications, plan a cost-effective network topology for a cloud-centric or hybrid installation, develop and execute a non-disruptive upgrade strategy, train your IT administration and technical support staff, and deliver ongoing consulting and debugging services to ensure that your Hyper-V 2016 solution delivers maximum business value.
Video Conferencing and Telepresence Consulting Support
Progent can provide the services of an accredited video conferencing consultant with an extensive background deploying technology from the leading video conferencing/telepresence vendors such as Cisco/TANDBERG, Polycom, LifeSize and Radvision and can assist you to plan, configure, upgrade, or troubleshoot a video conferencing environment that protects your investment and optimizes the strategic value of your IT system. Progent also offers the expertise of infrastructure consultants able to assist businesses of any size to build and troubleshoot a communications network that delivers the performance, reliability, security, and scalability required to accommodate your video conferencing/telepresence solution.
Talk to a Progent Computer Support Expert
To learn how to contact a Progent network consultant for online or on-premises help in , phone 1-800-993-9400 or visit Online Network Help.