For office computer networks located in the state of New York, Progent's Microsoft authorized technical team members can deliver remote phone support and troubleshooting to fix your network troubles quickly and cost effectively. Progent has acquired enterprise-grade skills, advanced software tools, and support knowledge bases to troubleshoot and repair network problems without the high cost and delays normally associated with on-site technical service dispatches.

If your New York company is situated outside of the larger urban areas such as New York City, Buffalo, Rochester, Yonkers, or Syracuse, your local computer network support choices may be limited in technical capability, or not available during urgent situations. This results in a network that is unpredictable or causing wasted time due to technical issues persisting for too long. Progentís team of expert network professionals average more than 10 years of real-world industry experience, in the trenches of network support, performing a broad range of technical tasks for a broad range of customers. This means you obtain not only the technical skills needed for the task, but a professional with demonstrated methods for applying that expertise to deliver affordable network solutions.

Strategically Located in California's Silicon Valley
Progent is strategically located in Silicon Valley San Jose's Silicon Valley's Silicon Valley, a region respected worldwide for creativity, advanced technology, and world-class network engineers. Cisco is headquartered in the city of San Jose and Microsoftís Silicon Valley operation is Microsoftís biggest outside Redmond. Other leading technology corporations headquartered in the San Jose / include Google, Apple, Intel, Yahoo, Symantec, Sun Microsystems, Juniper, and Oracle. This area is in addition the location of some of the highest ranked universities in the world. Progent has put together a first-class group of Microsoft certified consultants and Cisco certified CCIE network engineers from this large talent pool to form the core of Progentís worldwide team of computer network consultants.

Planning and Migration Support services for SharePoint 2013
Progent has been providing SharePoint support since the first SharePoint product was published more than a a dozen years, and Progent has the breadth and depth of technical knowledge to help businesses of all sizes to plan and carry out a SharePoint Server 2013 installation and develop SharePoint 2013 apps that bring substantial business value to your IT investment. Progent's Microsoft-certified consulting team can help your company to assess the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from another collaboration solution; determine whether an in-house, online or hybrid deployment is best suited for your company; and select the most appropriate edition of SharePoint 2013 for your purposes. Progent offers full project management outsourcing or can help in specific jobs associated with your SharePoint 2013 migration.

Disaster Recovery/Business Continuity Planning Consulting Services
Progent can provide high-level online consulting for disaster recovery/business continuity planning, validation, and training to assist you to respond to possible catastrophes, minimize downtime for your essential IT functions, avoid lost information, and meet examiners' letters and business requirements. Progent's business continuity experts can work closely with your executive and network support group to perform risk analysis, identify interdependencies, identify human and physical resources required to run your business, determine key IT functions and define acceptable recovery times, qualify hot backup centers, set up safe offsite access capability for crucial employees, implement emergency notification mechanisms and assign responsibilities for personnel, document a comprehensive recovery plan, and provide training for key people to execute the business continuity plan. Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to create a cost-effective disaster recovery/business continuity solution for multi-site or hybrid cloud environments using failover cluster tools proven in Microsoft's Azure cloud.

Broad Expertise in Microsoft's Popular Server Technology
Progent's staff of network consulting experts can assist large organizations to plan, install, and manage major rollouts of key Microsoft technology by offering services like Active Directory design, Microsoft Exchange Server 2016 migration, Exchange 2013 consulting, Exchange Server 2010 maintenance, Microsoft SharePoint Server 2013 design and installation, Microsoft Skype for Business Server planning and deployment consulting and Lync Server management, plus Microsoft SQL Server 2016 integration and development and Microsoft SQL Server 2014 application development. Progent has helped some of the world's largest businesses to integrate technology based on Microsoft servers and offers branch office technical assistance for enterprises with local offices in Silicon Valley and the or major cities across the United States.

Citrix Desktop Virtualization Consulting
Progent's Citrix-certified virtual desktop consultants can assist your business to design, deploy, administer, and troubleshoot a virtual Windows desktop and application delivery and management system by providing Citrix XenDesktop consulting and XenApp support. Progent's Cisco CCIE network consultants can help you optimize your network infrastructure for distributing server and client-side applications, and Progent's remote datacenter support consultants can help your organization to administer and support an off-site datacenter that offers high uptime, advanced protection, and rapid disaster recovery. Progent's Citrix technology experts can also assist you manage and support other virtualization solutions from Citrix by providing Citrix XenServer consulting services and Citrix Essentials for Hyper-V integration.

Simple Sign-on and Pricing Structure
Progent's simplified by-the-minute billing policy has no complex contracts, retainers or hidden fees. Many competitors have minimum charges or other extra fees that drive up service. For remote support from Progent during normal business hours, you only get charged for the actual time spent resolving your problem. If it only takes ten minutes to solve your problem, then you are only charged for ten minutes. For regularly scheduled onsite service work booked more than twenty-four hours in advance, you pay exclusively for the time when Progent's team member is actually onsite working on your issues. Just Progent's value priced by-the-minute rate. For emergency same-day onsite service calls, you might be charged for our consultant's travel time, but not an increased emergency rate. Since Progent has a large pool of consultants located within the entire service territory, an available consultant is typically close by to assist. Progent can also dispatch onsite service to most zip codes in the U.S. within 24 hours of receiving a service request. Progent's remote support group has provided assistance to small companies in every state in the U.S (Refer to Progent's nationwide testimonials.)

Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants can provide online or on-premises expertise to assist organizations of any size to plan, deploy, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent can provide advanced support for the technologies that go into creating an end-to-end Jabber solution including Cisco network appliances and management tools, Microsoft Office apps, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi networks, cyber security, cloud computing, telepresence systems, PBX products, business continuity, and other pieces of a modern collaboration solution.

Desktop and Mobile Device Centralized Configuration Management Support
Progent offers Configuration Manager 2016 hybrid cloud integration, System Center Configuration Manager (SCCM 2012) planning and deployment and Intune integration help to consolidate and simplify the management of your desktops and web-facing tablets and smartphones. Progent can assist you to upgrade smoothly to SCCM 2016 from a legacy device and application management platform or assist you to enhance your current SCCM 2016 ecosystem to support your evolving business needs.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you specify, automate and verify a repeatable runbook for recovering services quickly following a breakdown. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, plus transparent site relocation, failback and site re-protect. SRM also enables non-intrusive testing for site recovery, updates and fixes and can generate audit reports to verify complete service restoration, validate SLAs and demonstrate DR compliance. Progent offers the support of a VCDX certified VMware SRM consultant to help you to plan, deploy, test and manage a disaster recovery system based on VMware SRM.

Microsoft Exchange 2013 Migration Consulting
Exchange Server 2013 includes major enhancements to the functionality of Microsoft Exchange 2010 and introduces powerful new features plus a redesigned architecture. These enhancements affect key areas like ease of administration, availability, security and compliance, cost of ownership, teamwork, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consultants can provide online or onsite expertise to help you administer, optimize and debug your Exchange 2013 environment. Progent can also provide Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you upgrade to a more current version of Exchange Server in an on-premises, cloud-based, or hybrid deployment model.

Stealth Penetration Testing
Stealth penetration testing is an important part of any comprehensive IT system security strategy. Progentís security professionals can perform extensive stealth intrusion security tests without the awareness of your organization's internal network support staff. Stealth penetration testing shows whether existing security monitoring systems such as intrusion incident warnings and event history analysis are properly set up and consistently observed.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP trunk consultants and Cisco CUBE configuration experts can help organizations of any size to plan, deploy, manage, debug and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE-connected IP PSTN trunks. Progent offers affordable online or onsite expertise to help companies to migrate smoothly to a modern communications network that offers accelerated ROI. Progent's certified Microsoft collaboration experts can assist you to set up connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications like Skype for Business and Lync Server for connectivity to a SIP PSTN trunk.

Get in Touch with a Progent Network Consultant
To find out how you can access a Progent network support expert for remote or onsite help in , phone 1-800-993-9400 or visit Online Network Support.