Consulting Support for BlackBerry Solutions
BlackBerry wireless smartphones were once among the most successful solutions for maintaining location-independent access to messaging, calendars, web-based applications, and other vital business data. Progent offers Napa, California companies the expertise of BlackBerry-certified consultants who can assist organizations to manage existing BlackBerry deployments or transition smoothly to a more popular smartphone platform.
As the sophistication of small business networks has expanded, and as the demand for enterprise-class protection, dependability, and disaster recovery has grown to be the standard for companies of all sizes, successful integration and maintenance of BlackBerry technology has grown increasingly challenging. To deal with areas like security, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and shared databases, small organizations frequently resort to external support professionals who offer expertise in BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-certified engineers who can assist small businesses to design, manage, and repair BlackBerry environments economically and effectively, eliminating the requirement for an internal BlackBerry technology specialist and lowering the cost and stress of maintaining wireless work groups. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This range of experience, combined with Progent's proven online support model, provides small businesses an affordable solution for integrating BlackBerry products seamlessly into their business information network.
Progent's experts can help your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your data and email infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft software, set up streamlined administration utilities to help you track and control BlackBerry devices throughout your business, define security policies that make sense for your business, develop custom wireless applications, and ensure that your network infrastructure is appropriately designed to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your scheduled backup processes in order that it can be recovered rapidly and safely.
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
Progent locations in North SF Bay Area
BlackBerry Enterprise Server (BES) Consulting and Technical Services
The BlackBerry Enterprise Server (BES) gives companies a single and safe mechanism for integrating BlackBerry smartphones into their messaging, collaboration, and software application environment. BlackBerry BES Server allows mobile BlackBerry users to connect to Exchange, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with PC desktops to achieve consistent information for applications such a schedules, contact lists, tasks, instant messaging, and custom business software. Due to BlackBerry Enterprise Server (BES) support for Exchange, mobile workers carrying BlackBerry smartphones can have effortless access to Exchange messages as well as to instant messaging-aware applications via Microsoft Office Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-certified consultants can show you how to plan, implement, and troubleshoot BlackBerry Enterprise Server so you can optimize the productivity of BlackBerry clients, simplify the management of a BlackBerry environment, and lower the cost of supporting mobile workers.
Some Ways That Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has been awarded certifications from RIM in all key facets of BlackBerry integration. Progent's BlackBerry consulting services span areas from troubleshooting synchronization problems to architecting mobile workforce solutions built around BlackBerry BES Server. These BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can help you to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run critical tasks such as troubleshooting enterprise activation issues, registering and removing BlackBerry smartphone users, activating passwords, implementing over-the-air software installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery processes.
Progent's BlackBerry consultants can also show you how to operate management tools such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and using WiFi for enterprise activation. In addition, Progent can explain the function of IT policies in the BlackBerry BES system and assist your company to define and install appropriate security options.
Progent's Microsoft-certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Microsoft Exchange infrastructure for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant has expertise in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to add and delete BlackBerry smartphone clients on Exchange Server and Microsoft Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry handhelds and user accounts, archive and support storage groups, configure permissions, install the MDS and IM, deploy access control lists, control Microsoft Exchange Server data flow, generate, update, and assign WLAN and VPN configurations, implement SNMP traps, and generate reports based on SNMP data.
Progent's BlackBerry consultant can help you with your BlackBerry solution in a number of environments such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to design, install, test, repair, and document a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level engineering services for BlackBerry include business and network requirements assessment, solution architecture, installation strategy and implementation, performance optimization, configuration of a fault-tolerant architecture, information backup and business recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational objectives and to design a mobile wireless environment that meets your IT budget and supports your business strategy. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to support a BlackBerry BES Server, assist you to decide which administration model and equipment match your needs, and analyze your email and messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make smart decisions concerning options for software versions, server hardware and storage, network design, and application set up.
To optimize network protection, Progent's BlackBerry-certified consultant can assist your company to select and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-premier security specialists to run network-wide security vulnerability and compliance testing and recommend improvements to account for your BlackBerry solution.
Call or Email Progent to Get Support from a BlackBerry-Qualified Expert
To contact Progent about consulting assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.