Consulting Support for BlackBerry Solutions
RIM BlackBerry Support ServicesBlackBerry wireless smartphones were once among the most successful solutions for maintaining location-independent access to messaging, calendars, web-based applications, and other vital business data. Progent offers Napa, California companies the expertise of BlackBerry-certified consultants who can assist organizations to manage existing BlackBerry deployments or transition smoothly to a more popular smartphone platform.

As the sophistication of small business networks has expanded, and as the demand for enterprise-class protection, dependability, and disaster recovery has grown to be the standard for companies of all sizes, successful integration and maintenance of BlackBerry technology has grown increasingly challenging. To deal with areas like security, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and shared databases, small organizations frequently resort to external support professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-certified engineers who can assist small businesses to design, manage, and repair BlackBerry environments economically and effectively, eliminating the requirement for an internal BlackBerry technology specialist and lowering the cost and stress of maintaining wireless work groups. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This range of experience, combined with Progent's proven online support model, provides small businesses an affordable solution for integrating BlackBerry products seamlessly into their business information network.

Progent's experts can help your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your data and email infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft software, set up streamlined administration utilities to help you track and control BlackBerry devices throughout your business, define security policies that make sense for your business, develop custom wireless applications, and ensure that your network infrastructure is appropriately designed to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your scheduled backup processes in order that it can be recovered rapidly and safely.

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Onsite IT Consulting
Progent locations in North SF Bay Area

City Address Phone Link
Napa 2180 Jefferson St
Napa, CA 94559
United States
(707) 819-9099 Napa Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
United States
(707) 772-1334 Petaluma Network Support Services
San Rafael 4040 Civic Center Drive, Suite 200
San Rafael, CA 94903
United States
(415) 526-1400 San Rafael Network Support Services
Santa Rosa 131 Stony Circle, Suite 500
Santa Rosa, CA 95401
United States
(707) 303-4400 Santa Rosa Network Support Services


BlackBerry Enterprise Server (BES) Consulting and Technical Services
The BlackBerry Enterprise Server (BES) gives companies a single and safe mechanism for integrating BlackBerry smartphones into their messaging, collaboration, and software application environment. BlackBerry BES Server allows mobile BlackBerry users to connect to Exchange, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with PC desktops to achieve consistent information for applications such a schedules, contact lists, tasks, instant messaging, and custom business software. Due to BlackBerry Enterprise Server (BES) support for Exchange, mobile workers carrying BlackBerry smartphones can have effortless access to Exchange messages as well as to instant messaging-aware applications via Microsoft Office Communications Server and Microsoft Lync Server 2010 support.

BlackBerry Enterprise Server Consulting Support

Progent's BlackBerry-certified consultants can show you how to plan, implement, and troubleshoot BlackBerry Enterprise Server so you can optimize the productivity of BlackBerry clients, simplify the management of a BlackBerry environment, and lower the cost of supporting mobile workers.

Some Ways That Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has been awarded certifications from RIM in all key facets of BlackBerry integration. Progent's BlackBerry consulting services span areas from troubleshooting synchronization problems to architecting mobile workforce solutions built around BlackBerry BES Server. These BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist has the skills required to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can help you to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run critical tasks such as troubleshooting enterprise activation issues, registering and removing BlackBerry smartphone users, activating passwords, implementing over-the-air software installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery processes.

Progent's BlackBerry consultants can also show you how to operate management tools such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and using WiFi for enterprise activation. In addition, Progent can explain the function of IT policies in the BlackBerry BES system and assist your company to define and install appropriate security options.

Progent's Microsoft-certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Microsoft Exchange infrastructure for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant has expertise in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to add and delete BlackBerry smartphone clients on Exchange Server and Microsoft Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry handhelds and user accounts, archive and support storage groups, configure permissions, install the MDS and IM, deploy access control lists, control Microsoft Exchange Server data flow, generate, update, and assign WLAN and VPN configurations, implement SNMP traps, and generate reports based on SNMP data.

Progent's BlackBerry consultant can help you with your BlackBerry solution in a number of environments such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent offers the support of a BlackBerry Certified Solution Designer to assist you to design, install, test, repair, and document a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level engineering services for BlackBerry include business and network requirements assessment, solution architecture, installation strategy and implementation, performance optimization, configuration of a fault-tolerant architecture, information backup and business recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational objectives and to design a mobile wireless environment that meets your IT budget and supports your business strategy. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to support a BlackBerry BES Server, assist you to decide which administration model and equipment match your needs, and analyze your email and messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make smart decisions concerning options for software versions, server hardware and storage, network design, and application set up.

To optimize network protection, Progent's BlackBerry-certified consultant can assist your company to select and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-premier security specialists to run network-wide security vulnerability and compliance testing and recommend improvements to account for your BlackBerry solution.

Call or Email Progent to Get Support from a BlackBerry-Qualified Expert
To contact Progent about consulting assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.



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    Server growth wreaks havoc on network budgets and management resources. Server consolidation via a virtual architecture offers lower total cost of ownership of hardware and faster ROI, more leveraged utilization of physical computers, simplified operations, enhanced network uptime, and easier management. Typical usage scenarios for virtual machines include hardware consolidation, economical hosts for mission-critical legacy applications based on outdated operating systems, and inexpensive quarantine of software development or evaluation systems from on-line systems.

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    The sophistication and integration demands of Microsoft Windows Servers calls for an IT consulting team with practical experience and broad familiarity with designing and integrating cohesive, end-to-end network technology solutions. The experience of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft technology, assures you success configuring Windows Server 2008 and Windows Server 2003 to align optimally with your business objectives. Progentís IT services can help you with designing, deploying, administering, and troubleshooting Windows Server solutions that maximize the business value of your IT system. Progentís consultants can help you with Microsoft Windows 2008 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other desktop clients.

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    Progent's UNIX platform consulting services provide small companies and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of experience provides you with a convenient single source to show you how to create and maintain a protected and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and SGI/Irix or major Linux platforms including RedHat Linux, SuSE Linux, Debian GNU/Linux and Mandrake.

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    Progent's Microsoft-certified engineers can provide low-cost remote and onsite help to carry out your migration to Exchange 2010, generate thorough documentation of your upgraded messaging environment, train your IT staff and users to get them up to speed quickly on Exchange 2010, and offer ongoing management consulting and technical help. Progent's consultants can also help you upgrade from Exchange 2010 to Exchange 2013 or Exchange Server 2016.

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    Progentís Disaster Recovery/Business Continuity (DR/BC) consultants have extensive experience helping small organizations to minimize network downtime by providing cost-effective online consulting services for disaster recovery/business continuity planning, fault-tolerant IT design, backup/restore systems, and non-disruptive maintenance. Progentís business continuity experts can assist you to develop and test a sensible business continuity strategy that aligns with your business goals and budget. Progentís disaster recovery specialists can assist you to architect, implement, and maintain resilient technologies such as non-stop Internet connectivity, virtualized servers, fail-over clustering, load balancing, transparent online backup, and geographically dispersed hot backup centers.

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    If you are a network consultant with system support expertise, teaming with Progent and working for Progent's customers will enhance your skills via interaction with Progent's team of motivated, high-output consulting experts. Progent's concentration on offering IT expertise and technical support to small companies will give you the opportunity to consult in depth with decision makers and contribute tangibly to the growth of exciting organizations. In addition, Our virtual office environment provides the most advanced technology for remote support and wireless connectivity to help you to deliver speedy fixes when you troubleshoot mission-critical problems.

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    With Cisco Catalyst switches for small and medium-sized companies, Cisco enables organizations to realize all the benefits of adding smart traffic control to their IT infrastructures. Cisco's Catalyst switch technology makes it possible to enable features that make your network infrastructure sufficiently robust to handle time-critical needs, expandable to facilitate growth, safe enough to guard restricted data, and designed for prioritizing and managing traffic flows to streamline system performance. Progent's Cisco certified engineers can show you how to select and deploy Cisco Catalyst switches appropriate for your company. Also, Progent's CISA certified security specialists can show you how to create a comprehensive protection policy and configure Catalyst switches so they help enforce your security strategy. Catalyst switching products that Progent supports include the Cisco Catalyst Express 500 switches, Catalyst 3560 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 switches.

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    Progent's Cisco-certified wireless technology consulting experts can help you to configure, manage, and debug Cisco wireless products such as Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.

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