Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry wireless smartphones were once among the most popular solutions for achieving location-independent access to messaging, calendars, web-based programs, and other critical business data. Progent can provide Napa, California businesses the expertise of BlackBerry-certified experts who can assist companies to maintain their BlackBerry environments or transition efficiently to a current mobile solution.
As the complexity of small company networks has increased, and as the need for world-class security, dependability, and disaster recovery has grown to be the norm for businesses regardless of size, effective deployment and maintenance of RIM BlackBerry solutions has become increasingly difficult. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and company databases, small organizations often resort to outside consulting professionals who offer expertise in RIM BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-certified consultants who can help small businesses to plan, manage, and troubleshoot BlackBerry-based environments affordably and effectively, doing away with the need for an in-house BlackBerry technology specialist and lowering the cost and stress of supporting wireless workers. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This breadth of knowledge, coupled with Progent's proven remote service delivery capabilities, provides small companies a budget-friendly alternative for incorporating BlackBerry products seamlessly into their IT network.
Progent's consultants can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your data and email infrastructure function optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft software, set up streamlined administration utilities to help you track and control BlackBerry devices throughout your company, define security policies that make sense for your business, develop custom wireless applications, and ensure that your IT network infrastructure is properly designed to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be restored rapidly and thoroughly.
BlackBerry Enterprise Server Consulting and Technical Support
The BlackBerry BES Server gives businesses a centralized and safe mechanism for integrating BlackBerry smartphones into their messaging, groupware, and software application infrastructure. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to access Exchange, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry devices with workstations to achieve up-to-date information for applications like calendars, address books, to-do lists, IM, and specialized business programs. Thanks to BlackBerry Enterprise Server (BES) support for Microsoft Exchange Server, mobile workers carrying BlackBerry handsets can have push-based connectivity with Exchange messages as well as to IM-enabled applications via Microsoft Communications Server and Lync Server integration.
Progent's BlackBerry-certified consultants can help you plan, configure, and support BlackBerry Enterprise Server so you can maximize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry environment, and reduce the cost of maintaining mobile workers.
Some Ways That Progent Can Help Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver a seasoned BlackBerry support who has earned accreditations from Research in Motion in all key facets of BlackBerry technology. Progent's BlackBerry support services span areas from resolving synchronization issues to architecting wireless workforce solutions built around BlackBerry BES Server. These BlackBerry credentials and their respective skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to perform basic support operations including configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters and auto-signature, modifying user profiles, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate email software. Progent's seasoned experts can also assist your business to resolve a wide array of problems associated with synchronization, device recognition, messaging reconciliation, web browsing, wireless connections, Instant Messaging, desktop software installation, and BlackBerry Desktop Redirector.
As a leader in providing nationwide online technical assistance for small company networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your BlackBerry support costs low and, by resolving problems quickly, maximizes the efficiency of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified expert can assist you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform important procedures such as resolving enterprise activation issues, adding and deleting BlackBerry device clients, activating passwords, configuring over-the-air software installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.
Progent's BlackBerry-certified consultants can also help you to operate management software such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and using wireless LANs for enterprise activation. Also, Progent can help you understand the role of IT policies in the BlackBerry Enterprise system and assist you to select and install sensible security configurations.
Progent's certified Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Exchange architecture for working smoothly with BlackBerry BES Server or migrate your BlackBerry system to the most recent version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry-certified consultant has support skills in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to add and remove BlackBerry device users on Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, archive and manage storage groups, configure permissions, set up the Mobile Data System and IM, install access control lists, manage Exchange data flow, create, edit, and apply wireless LAN and VPN configurations, implement SNMP traps, and produce management reports to summarize SNMP results.
Progent's BlackBerry-certified consultant can support your BlackBerry technology in a number of settings such as Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Call or Email Progent to Get Support from a RIM BlackBerry-Certified Specialist
To get in touch with Progent about engineering support for BlackBerry wireless solutions, call 1-800-993-9400 or go to Contact Progent.