Immediate, Affordable Online Computer Network Technical Support for Napa, California Small Companies
For over two decades, Progent has specialized in providing world-quality computer support to clients with small-company IT budgets. Progent has built a powerful support solution that includes a low-overhead, tightly connected virtual office network, sophisticated online troubleshooting technology, a substantial pool of engineers certified in a broad array of IT disciplines, a Help Desk service model that promotes responsiveness and ensures follow-up, a worldwide group of remote support experts, on-site support options for the majority of most zip codes in the United States, and a corporate culture committed to resolving technical issues in the shortest time and at the lowest cost to customers.

For mid-size and large businesses, Progent offers co-sourcing and project management support to reinforce the skills of your internal network support team. This can reduce expenses and minimize technical risks for big projects like software design and development, disaster recovery preparedness, security audits, office consolidations, or software migrations.

Progent can also offer the services of accredited experts to assist your business to design and implement your cloud computing strategy.

Key Products and Technologies Supported by Progent for Napa, California Business Networks
As a Microsoft-certified Partner computer support company that maintains a large team of Cisco CCIE networking experts and Apple certified consultants, Progent provides urgent assistance and affordable online consulting to Napa, CA businesses for a broad range of computer technologies including:

Service Delivery Alternatives for Napa, California Businesses
Progent has a variety of options for providing small and midsize businesses and local governments with cost-effective IT services for technical support, consulting, and IT administration. Progent's paradigm for delivering IT support is based on the Help Desk structure familiar to larger IT groups. Progent's Helpdesk Service Model ensures rapid support, thorough service documentation, reliable follow-through, and strict cost control across an array of network support delivery options that include online repairs, on-premises support, and top-level consulting.

  • Online Support
    Progent’s Technical Response Center (TRC) provides emergency and scheduled remote service for Microsoft Windows, Linux, Apple OS X, and Cisco-based environments in the U.S. and worldwide. Progent's certified service professionals can help customers to analyze and repair hardware and software issues without the cost or time loss of travel for onsite support visits. The experience of Progent's network consultants makes it possible to resolve the majority of IT problems rapidly. For complex problems, Progent's breadth of expertise makes it possible to escalate troubleshooting tasks to world-class specialists. Progent provides a streamlined, web-accessible signup procedure for new customers to address emergency network problems and Progent bills by the minute with zero sign-up charges or time minimums, so you are invoiced only for the help you receive. Experts available online include Cisco-certified CCIEs, Microsoft-Premier MCSEs, and CISM-certified security professionals. Find out additional information concerning Progent's online network support expertise.

  • Onsite Service
    Progent offers onsite computer assistance for signed-up clients in major metropolitan areas in the U.S. Progent's on-site support technicians can work in conjunction with Progent's online support experts to give small and midsize businesses the ideal combination: on-premises service professionals when you require them plus the remote help of Progent's seasoned staff of network consultants, security professionals, and business software programmers. The response time for in-person service visits is typically less than 24 hours. Progent requires no sign-up or retainer fee for registering as a Progent customer for on-premises support. Learn more about why to sign up for Progent's onsite network support.

  • Phone Support
    Progent's Standard Help Desk Services offer small businesses a complete service desk solution that manages all facets of remote desktop support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and management reports. Progent offers help desk services at a substantial discount off Progent's regular Level 1 desktop service rates, and Progent offers the additional option of fast on-demand escalation to Level 2 and Level 3 experts to handle challenging issues. for more information, see Online Help Desk Services for Small Businesses.

  • Consulting Services
    Progent provides small and midsize companies budget-friendly availability of world-class consultants who can deliver help with vital technologies such as
  • Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server support, Cisco network architecture, company-wide network security consulting, fault tolerant network consulting, server virtualization solutions, plus integration, customization and training for business applications such as financials, ERP, business analytics, CRM, and office productivity suites. Progent can provide assistance with short-term projects including office relocations and massive software upgrades, longer term projects such as customizing an older ERP system to a modern Microsoft Dynamics 365 solution, database software development and DBA services, and web design, on-going services including System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting for IT infrastructure monitoring and network administration, or urgent services such as data restoration and malware cleanup.

  • Private Cloud Hosting
    Progent's Private Cloud hosting offers comprehensive hosting for the entirety of a small or midsize company's servers in an environment that not only delivers the highest degree of availability and scalability but that is in addition easy for customers to migrate to a different service firm or to bring internally when your circumstance calls for it. Progent's Private Cloud hosting is built around mature virtual server techniques that permit businesses with multi-vendor networks to benefit significantly on the costs of hardware, infrastructure support, and network administration while getting world-class dependability and an unprecedented level of vendor options. In contrast to conventional Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting covers all server-based software in a single centrally administered package, can support the mixed- platform and non- standardized environments common with smaller companies, and keeps control of the licenses in the client's hands so that migrating to a different virtualized system is quick, reliable, and inexpensive. This eliminates becoming a captive to a specific hosting service while still providing all the savings related to SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Support
    Progent offers advanced online consulting services to help businesses of all sizes connect their networks with leading public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can help your it team to design and administer cost-effective ecosystems that can include Windows and Linux systems and applications in either cloud-only systems or in hybrid topologies that seamlessly combine on-premises resources along with cloud services. To help you to incorporate public cloud services with networks, Progent can provide a variety of public cloud migration support services that include Office 365 integration solutions with on-premises Exchange deployments, Azure planning and deployment services, Amazon Web Services cloud migration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform planning and integration expertise. Progent has over two decades of background delivering high-level consulting support remotely, and Progent can make sure you successfully carry out your cloud migration projects quickly and within your budget.
Progent's Low-Cost Managed Services for Remote Network Monitoring and Management
Progent's affordable ProSight family of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior-based analysis tools to defend endpoints as well as servers and VMs against new malware attacks like ransomware and file-less exploits, which routinely get by legacy signature-based anti-virus tools. ProSight ASM safeguards local and cloud resources and offers a single platform to address the complete malware attack progression including blocking, infiltration detection, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback with Windows VSS and automatic network-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
    ProSight Enhanced Security Protection services offer ultra-affordable multi-layer security for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP delivers firewall protection, penetration alarms, device management, and web filtering through cutting-edge technologies incorporated within one agent managed from a unified console. Progent's data protection and virtualization experts can help your business to design and implement a ProSight ESP deployment that meets your organization's unique requirements and that allows you achieve and demonstrate compliance with legal and industry data protection regulations. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for immediate action. Progent's consultants can also help you to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Cloud Backup and Recovery
    ProSight Data Protection Services offer small and medium-sized businesses an affordable and fully managed service for reliable backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables fast recovery of vital files, apps and VMs that have become lost or damaged due to hardware failures, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's cloud backup specialists can deliver advanced support to configure ProSight DPS to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your critical information. Learn more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to map out, monitor, enhance and debug their networking hardware such as switches, firewalls, and access points as well as servers, printers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network diagrams are kept updated, copies and displays the configuration of almost all devices on your network, tracks performance, and generates alerts when issues are detected. By automating time-consuming network management activities, ProSight WAN Watch can cut hours off ordinary tasks such as making network diagrams, reconfiguring your network, finding devices that require important updates, or isolating performance issues. Find out more about ProSight WAN Watch infrastructure management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption solution that uses the technology of leading information security companies to provide web-based control and world-class protection for all your email traffic. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with a local gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a deeper level of analysis for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also assist Exchange Server to track and protect internal email traffic that stays inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring
    ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by checking the health of critical computers that power your business network. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your specified IT management staff and your assigned Progent engineering consultant so that any potential problems can be addressed before they can impact your network Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a protected fault tolerant data center on a fast virtual host configured and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system platforms, and the apps. Because the environment is virtualized, it can be ported easily to a different hosting environment without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and safeguard data related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs ,domains or warranties. By updating and managing your IT documentation, you can save as much as half of time spent looking for vital information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents related to managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether you’re making enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require when you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size businesses to obtain an unbiased assessment of the health of their information system. Powered by some of the top remote monitoring and management tools available, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits help you see how closely the configuration of your essential network assets conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant ROI such as a cleaner Active Directory (AD) system. Both versions also include a year of state-of-the-art remote network monitoring and management (RMM). Benefits can include easier management, better compliance with information security requirements, more efficient utilization of network assets, faster problem resolution, more reliable backup and recovery, and less downtime. See more about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a phone interview with a Progent information assurance expert. The fact-finding interview is designed to assess your company's ability to stop or recover rapidly following an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to gather information about your current antivirus tools and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow industry best practices to build a cost-effective AV and backup/recovery system that aligns with your business needs. For additional information, refer to The ProSight Ransomware Preparedness Report.

Why Progent Offers the Smart Choice for Napa, California Businesses
Progent's size, scope of information technology skill, and familiarity with enterprise IT consulting enable small and midsize companies to avoid the pitfalls associated with over dependence on thinly staffed support organizations or freelance engineers.

Teaming with Progent enables your company to:

  • Prevent Excessive Reliance on Individual Support Consultants
    For IT services, smaller businesses sometimes rely excessively on freelance consultants. Although freelance service engineers have lower overhead than more substantial support organizations and can afford to bill apparently smaller rates, freelancers are occasionally too overworked to react quickly to critical situations. If an independent consultant is occupied with different client, sick, on vacation, or in class, the absence of replacement personnel may force your business to wait for help during an emergency. As your small business grows, system downtime or problems with line-of-business applications get more costly. The money you thought you were saving on an independent consultant can evaporate quickly due to lower output. In addition, when independent engineers encounter new problems, the lack of a large consulting group to fall back on for advice requires them to train on the job while your business winds up with the bill for their ongoing training.

  • Have Access to Certified Professionals in Advanced Network Solutions
    Many small service organizations or independent engineers who concentrate on small business network support are capable of delivering connect-the-dots solutions but don't have the seasoning to work efficiently with complex network infrastructures with mixed platforms, numerous sites, Voice over IP systems, mobile workforces, integrated financial and analytical applications, eCommerce, and specialized line-of-business applications. Progent's background with worldwide companies and Progent's extensive group of experts can be valuable to your business because enterprise networks are by nature complicated, integration problems require thorough understanding of in numerous technical areas, and reaching a high degree of stability, reliability, and protection calls for industry-proven best practices.

  • Build a Solid Basis for Growth
    Small businesses often begin with a network implemented on a tight budget. Without a carefully designed basis, a sequence of band-aid repairs often get piled onto of a tenuous foundation. As a company grows, stability and scalability issues can undermine the productivity of the business. These networks require thorough evaluation, intelligent strategic planning, and broad-based expertise to upgrade to a network infrastructure that can act as the reliable foundation to meet current business needs and ease future expansion.

  • Team with Solution Providers, Not Product Vendors
    Smaller businesses need guidance and education to navigate through an increasingly complex array of technology options offered for accelerating growth and enhancing productivity. Businesses do not need a network engineer or support organization that tries to promote products. Progent eliminates conflicted motives by not reselling hardware and software. Progent sells services exclusively. This permits Progent to match consulting support services with the genuine needs of clients. Mixing network consulting and product reselling can result in a situation where the recommended solution is based on a predetermined vendor instead of being based on the true needs of a small business.

Get in Touch with Progent
If your Napa, California company needs to contact Progent to ask about IT outsourcing, consulting, or tech support services, call 800-993-9400 or visit Contact Progent.

Immediate Online Network Assistance
For fast remote help, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



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    Progent provides support services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, deploy, and manage a WatchGuard Firewall/VPN product that aligns with your network security needs and budget. Progent can help you to manage outdated WatchGuard firewalls or migrate smoothly to modern WatchGuard firewall solutions.

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    Immediate Meraki Switch Integration Computer Consulting

    Cisco's Meraki MS line of switches are intended for sites that go from small branches to large campuses. Progent's Cisco-certified consultants can provide affordable remote consulting to assist your company to design and implement a productive network solution that incorporates Meraki MS switches, simplify network administration with Meraki's cloud-centric management tools, configure policies to maintain security, develop and test a disaster preparedness plan, and troubleshoot technical issues related to any aspect of your Meraki ecosystem. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to build a cohesive networking infrastructure.

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    ISA Server 2006 Troubleshooting

    Application Publishing with Internet Security and Acceleration Server 2006 allows more control over intranet applications while supporting increased productivity by making these applications accessible to authorized remote users. Internet Security and Acceleration Server 2006 can protect business applications, services, and information throughout all network components with application-layer filtering and powerful publishing wizards. Progent's Microsoft-expert Internet Security and Acceleration Server experts can help you design, install, set up, and maintain ISA Server on your network so that your business achieves a highly functional and affordable combination of protection, productivity, and performance.

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    Cisco's security and offsite access technology for small to mid-size businesses represent a full array of manageable protection products to help safeguard your wired and wireless information system. Cisco's VPN line includes routers, firewalls, and VPN access concentrators. Progent's professional consulting staff includes experienced specialists with Cisco CCIE and Cisco Certified Network Professional certifications who can help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security solutions that align best with your corporate goals.

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    Progent's Microsoft-certified Intune consultants can help you to assess the business case for adopting Microsoft Intune for administering your portable devices including notebooks, phones, and tablets powered by Windows, iOS, and Google Android. Progent can help you to configure policies, set up test environments to evaluate the benefits of Intune for your network, deploy Intune across your IT ecosystem, combine Intune with System Center Configuration Manager for single-console change management, and maintain your Microsoft Intune solution.

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    Progent provides national online help and troubleshooting services for companies that operate Sun Solaris networks or whose information systems feature a mix of Sun Solaris and Microsoft products. Remote IT help provides maximum return for your information technology budget by extending client efficiency and limiting the hours billed for computer repair services. Advanced online access technology and experienced technicians and engineers allow Progent to solve most IT problems without squandering time and expense by going to your location. In most of situations your IT problems can be dealt with over the phone or through a mix of telephone help and online network analysis. Progent can offer the services of Cisco CCIE network engineers and CISSP premier security specialists to assist you with the most challenging system issues.

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    Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants can provide remote or onsite configuration and troubleshooting services to help you to plan, configure, upgrade, optimize, manage and debug Aironet wireless AP deployments of any scale or architecture. Progent's Cisco wireless controller experts can also assist you to combine your Wi-Fi ecosystem with your wired network and cloud-based resources to create a seamless enterprise connectivity foundation that is simple to administer and expand. Progent also offers affordable Wi-Fi site surveys to assist you to determine the most efficient selection, location and setup of Aironet Wi-Fi APs to work with your unique workplace design, construction, and anticipated network traffic.

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    Microsoft Exchange 2013 incorporates major improvements to the capabilities of its predecessor Exchange Server 2010 and introduces important innovations as well as a redesigned architecture. These enhancements affect key facets of IT like manageability, high availability (HA), security, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to understand the possible advantages of migrating to Microsoft Exchange 2013, design a cost-effective validation and rollout plan, and educate your IT staff to maintain your Microsoft Exchange 2013 solution. Progent can also provide ongoing remote support and management for Microsoft Exchange 2013.

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    Progent's UNIX family support services provide small and mid-size companies and software developers help with managing and maintaining UNIX, Linux or Solaris environments that run with Microsoft-based networks. Progent can give your business contact with UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad array of expertise provides you with an easy one-stop consulting firm to show you how to build and manage a protected and reliable cross-platform connectivity and communications solution that supports UNIX and Microsoft interoperability by combining MS Windows with major versions of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or major Linux derivatives including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.

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    For desktop and application virtualization, Progent can provide the expertise of a Citrix XenDesktop consultant who can assist you to plan a XenDesktop solution that improves the strategic impact of your information system; configure XenDesktop technology with your servers, user devices, and printers; migrate your older virtual desktop software to current versions of XenDesktop; and provide advanced remote troubleshooting. Progent can also train your IT staff to follow best practices to manage XenDesktop efficiently.

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    Cisco's wireless VoIP phones are industrial-grade wireless devices designed for workers who are on the move within office, warehouse, retail or other environments where IT management wants user endpoints that offer more administrative control, data security and durability than is achievable with the BYOD style of mobile communications. Creating solutions with Cisco's wireless IP phones typically requires that you set up and fine tune many key pieces of your wireless infrastructure such as access points, routers and switches, wireless LAN controllers, and network management tools. Progent's certified experts offer online and on-premises support to help you build and maintain a Cisco wireless VoIP phone solution by providing services that can range from troubleshooting the configuration of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for modernizing the wireless architecture of an entire campus.

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    Progent's Microsoft-certified consultants have more than 10 years of background designing, deploying, enhancing and repairing SCOM environments and can provide companies of any size advanced online or onsite consulting support for SCOM 2012. Progent can help you to plan an architecture for SCOM 2012 servers that provides the responsiveness and resilience required to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent can also help you to install and customize System Center 2012 Operations Manager management packs according to best practices for monitoring network infrastructure and both Microsoft and 3rd-party apps and services. Also, Progent can deliver fast online or on-premises troubleshooting to assist you to fix serious problems uncovered by SCOM 2012.

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    Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to deliver centralized management and comprehensive security for your email traffic. The hybrid structure of Email Guard combines a Cloud Protection Layer with a local security gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to external threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a deeper layer of analysis for incoming email. For outgoing email, the local gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The onsite security gateway can also assist Exchange Server to track and protect internal email that stays inside your security perimeter.

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    Progent’s certified experts offer small and medium size companies world-class consulting services for Systems Management Server 2003 and System Center Configuration Manager, Microsoft's standard tools for update and configuration management. Configuration Manager is Microsoft's new title for the update management platform formerly called Systems Management Server. System Center Configuration Manager provides a range of new features to SMS Server such as comprehensive automation, integrated Vista Microsoft Windows Server 2008 awareness, quarantine support, and device driver management. Progent’s certified engineers can show you how to use Systems Management Server or System Center Configuration Manager economically for streamlined OS and application software deployment, security patch control, software tracking, and licensing reconciliation. Progent's consultants can also help your company to move efficiently from SMS Server to Configuration Manager.

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    Progent's Microsoft Certified professionals can provide expert support for enterprise-wide deployments of Microsoft Exchange. Progent's consultants can show you how to plan multi-site Exchange Server installations or updates and can provide local personnel to help enterprises with installations of Exchange Server 2007 in the or any region served by Progent's consultants.

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    Progent's Solaris platform consulting services provide small businesses and software developers support for managing and maintaining Sun Solaris environments that coexist with Microsoft-powered technology. Progent offers your business access to Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISM and CISA credentials. This wide array of experience offers you an easy one-stop consulting firm to show you how to create and maintain a protected and reliable mixed-platform connectivity and communications infrastructure that supports Solaris and Microsoft interoperability by integrating Microsoft Windows with major versions of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.

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    Progent's certified Microsoft Windows 2000 consulting staff can show you how to optimize the capability of your current Windows 2000 Servers and can simplify network management, provide technical support and repair, and enhance security. Progent can also show you how to create, rationalize, and implement a plan to migrate from Windows Server 2K to Windows Server 2003. Progent is experienced in designing pilot installations to eliminate the technical risk associated with moving to Windows Server 2003 by identifying possible hardware and software compatibility issues.

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    Progent can help companies of all sizes to migrate any part of their computing infrastructure to Microsoft Azure. This can streamline IT management and lower equipment expense. Azure offers a wealth of public cloud services and Progent can help you to evaluate the benefits and limitations of various cloud computing architectures supported by Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises applications and network infrastructure and ensure you avoid the common mistakes small organizations make when migrating to the cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also assist you to configure firewalls and IPsec VPN tunnels and also to integrate iPhones and iPads and Google Android handhelds.

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    Windows Hyper-V 2016 utilizes key technologies initially designed for and proven on Microsoft Azure, one of the world's biggest public clouds. This pedigree significantly enhances the ability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing security, uptime, expandability, manageability, dependability and disaster recovery. Progent’s Microsoft-certified consultants can assist you to evaluate the advantages of Hyper-V 2016 for your business, configure pilot environments to verify the ability of Hyper-V 2016 to support your critical workloads, design an efficient network architecture for a cloud-centric or hybrid installation, develop and execute a smooth upgrade strategy, train your IT management and support staff, and deliver as-needed consulting and troubleshooting services to ensure that your Hyper-V 2016 solution delivers maximum business value.

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    Progent's SonicWall firewall experts can help you configure, manage, and troubleshoot SonicWall firewall/VPN appliances including the current SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISSP and GIAC-certified network security experts can show you how to incorporate SonicWall security gateways into an end-to-end security plan and design protection into your business processes.

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    Systems Management Server provides extra capability for change and configuration management of Windows-based systems through SMS Feature Packs. Feature Packs reduce the overall administrative costs of managing and deploying software by making it easier to install system images, manage mobile devices, and run management utilities. In addition to alerting you about ways to save management costs by installing SMS 2003 Feature Packs, Progent's consultants can show you how to plan and implement IT projects that cover areas that Feature Packs are designed to streamline. Progent's migration and update services can minimize spending and eliminate business disruption as you transition to the latest operating systems and applications. Progent's wireless engineers can help you develop efficient processes and standards to manage handheld computers and intelligent portable communication devices so your mobile workforce remains productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to design a security plan that incorporates standards, procedures and technologies to keep your IT network protected.

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    Progent offers small and medium-size companies overflow or comprehensive Help Desk call center support services for offsite employees.
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