Professional Remote Technical Support for Napa, California Computer Networks from Certified Engineers
Small businesses have typically been overlooked by major IT service organizations. Some small companies permit themselves to become overly dependent on individual engineers or small support firms who don't have the bandwidth or broad skill sets to respond promptly or effectively to technical crises. Other small businesses turn to mass-market service firms that employ technicians able to offer by-the-numbers fixes for common problems but who are missing the experience and technical scope to deal with the variety of environments and lack of standardization that characterizes small company IT networks.

Progent's proven methodology for providing affordable and effective technical support to small businesses has made Progent among the top Microsoft-certified network service organizations in the industry. Progent has provided remote help to companies in every state in the country (See Progent's client testimonials).

For larger companies, Progent offers co-sourcing and project management support to supplement the subject matter expertise of your in-house network support staff. This can reduce expenses and help meet schedules for major IT initiatives like application design and development, disaster recovery planning and testing, security audits, office consolidations, or software migrations and upgrades.

Progent can in addition provide the services of accredited consultants to assist your business to plan and execute your cloud strategy.

Primary Technical Areas Serviced by Progent for Business Networks in Napa, California
Progent provides the services of certified experts for all aspects of network technology found in small companies. Technologies supported by Progent's consultants include:

Support Delivery Alternatives Available for Napa, California Businesses
Progent offers a variety of alternatives for providing small and midsize businesses with affordable IT services for technical support, system architecture, hosting, and network administration. Progent's model for providing IT support is based on the Help Desk Call Center operational structure common to big IT support organizations. Progent's Helpdesk Support Model promotes fast support, comprehensive service records, consistent follow-up, and strict cost control across an array of network service delivery options that include online troubleshooting, in-person help, top-level consulting, plus server and application hosting.

  • Online Service
    Progentís Technical Response Center provides emergency and scheduled online assistance for Windows, Linux, Apple OS X, and Cisco-based environments in the United States and globally. Progent's seasoned support experts can help customers to troubleshoot and repair hardware and software issues without the expense or time loss of in-person service calls. The experience of Progent's IT consultants allows them to handle most network issues quickly. For the most challenging problems, Progent's breadth of expertise makes it possible to escalate trouble tickets to advanced specialists. Progent offers a streamlined, web-accessible signup procedure for first-time clients to address urgent network problems and Progent charges by the minute with zero startup charges or time minimums, so you pay only for the assistance you receive. Specialists available remotely include Cisco-premier CCIE network engineers, Microsoft-Premier MCSE consultants, and GIAC-certified security engineers. Find out additional details concerning Progent's online network support services.

  • Onsite Support
    Progent offers onsite computer support for registered clients in larger cities in the U.S. Progent's onsite support technicians can work in tandem with Progent's remote support engineers to deliver small and midsize businesses the best of both worlds: hands-on service professionals when you require them as well as the on-line help of Progent's worldwide staff of network engineers, security specialists, and business software programmers. The wait time for on-site support visits is typically less than one business day. There is no start-up or retainer charge for becoming a Progent client for onsite service. Find out more details concerning how to register for Progent's in-person computer support services.

  • Help Desk
    Progent's Standard Help Desk Services offer small organizations a complete service desk solution that manages all facets of remote desktop support from initial requests through ticketing, screen sharing, status tracking, problem solving, and reporting. Progent provides service desk support at a substantial discount off Progent's regular Level 1 desktop service rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to resolve challenging problems. for more information, see Help Desk Services.

  • Consulting Expertise
    Progent provides small and midsize businesses budget-friendly availability of enterprise-class IT professionals who can provide assistance with critical products and technologies such as
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server support, Cisco network design, company-wide network security engineering, fault tolerant network design, virtualization solutions, plus configuration, customization and support for small business programs including financials, ERP, business analytics, sales automation, and productivity suites. Progent can provide assistance with short-term projects including site moves and major system upgrades, extended initiatives such as business analytics application programming and support, relational database software programming and administration services, and web design, continuing support such as System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting services for network health monitoring and system management, or emergency response like disaster recovery and malware cleanup.

  • Application Server Hosting
    Progent offers hosting for key business applications such as Exchange Server and Microsoft SQL Server to provide small companies with greater degrees of dependability, protection, and recoverability than is feasible with the type of internal data center that is achievable for the majority of small and midsize businesses. Since Progent uses the same facilities that host the equipment of some of the planet's largest IT companies, Progent can eliminate the expense of creating and maintaining the infrastructure required for world-class environmental control, power backup, and redundant Internet connectivity. For managed application servers, Progent can also make sure that patches and revisions remain updated, security and performance is continually monitored, and systems are regularly archived and available for full and prompt restoration. Learn additional information about Progent's hosting services for Exchange and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting provides comprehensive hosting for the entirety of a small or midsize organization's production servers in an environment that not only provides the top degree of availability and scalability but that is also simple for clients to migrate to a different support provider or to bring internally when your circumstance calls for it. Progent's Private Cloud hosting is based on mature virtual server techniques that allow companies with mixed environments to save dramatically on the expense of capital equipment, infrastructure support, and IT administration while achieving enterprise-class availability and an unprecedented degree of vendor independence. In contrast to ordinary Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting encompasses all server-centric software in a single centrally administered service, can support the mixed- platform and loosely standardized environments typical of small businesses, and retains ownership of the software in the customer's possession so that moving to a new virtual host is fast, reliable, and affordable. This eliminates becoming a prisoner of a single hosting service while still offering all the economies related to ASP and SaaS hosting alternatives.

  • Hybrid Cloud Migration Support
    Progent offers advanced online consulting support to help companies of all sizes connect their networks with popular public clouds such as Azure and Amazon Web Services (AWS). Progent can help your it team to design and manage cost-effective ecosystems that can include Windows and Linux systems and applications in either cloud-centric solutions or in hybrid topologies that utilize on-premises resources as well as cloud services. To assist you to integrate public clouds with networks, Progent offers a range of cloud migration support services such as Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure planning and integration services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 15 years of experience providing advanced consulting support online, and Progent can help you complete your cloud migration initiatives on schedule and within your budget.
Progent's Low-Cost Managed Services for Outsourcing Network Monitoring and Management
Progent's low-cost ProSight portfolio of managed services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior machine learning technology to defend endpoint devices as well as servers and VMs against new malware assaults like ransomware and email phishing, which easily escape traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to automate the complete malware attack lifecycle including protection, detection, mitigation, cleanup, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
    ProSight Enhanced Security Protection services deliver ultra-affordable multi-layer protection for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP offers firewall protection, penetration alarms, device management, and web filtering through cutting-edge technologies packaged within a single agent accessible from a unified control. Progent's security and virtualization experts can assist your business to design and implement a ProSight ESP deployment that addresses your company's unique requirements and that allows you prove compliance with legal and industry data protection standards. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require immediate attention. Progent's consultants can also help you to set up and verify a backup and restore solution like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight DPS automates your backup activities and allows rapid restoration of vital files, applications and virtual machines that have become lost or corrupted due to component breakdowns, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can provide world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to recover your business-critical information. Learn more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized organizations to map, monitor, reconfigure and debug their connectivity hardware such as routers and switches, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that network diagrams are always current, copies and displays the configuration of almost all devices on your network, monitors performance, and sends alerts when potential issues are detected. By automating tedious network management activities, ProSight WAN Watch can cut hours off common chores such as network mapping, expanding your network, locating devices that require important software patches, or identifying the cause of performance bottlenecks. Find out more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security platform that incorporates the technology of top data security companies to deliver web-based control and world-class protection for all your email traffic. The powerful architecture of Email Guard managed service integrates cloud-based filtering with a local security gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a first line of defense and blocks most unwanted email from making it to your network firewall. This reduces your vulnerability to inbound threats and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance provides a deeper level of analysis for inbound email. For outbound email, the onsite gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus defense, email content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your network running efficiently by tracking the health of vital computers that power your business network. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your designated IT personnel and your Progent engineering consultant so any potential problems can be resolved before they can disrupt your network Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host set up and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting service model, the client owns the data, the OS software, and the apps. Since the environment is virtualized, it can be moved easily to a different hosting solution without a time-consuming and difficult configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and protect information related to your network infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save up to half of time spent searching for critical information about your IT network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether youíre planning improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require when you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size organizations to obtain an unbiased evaluation of the health of their information system. Based on a selection of the top remote monitoring and management tools in the industry, and supervised by Progent's certified group of IT professionals, ProSight Network Audits help you see how closely the deployment of your core network devices conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate benefits like a cleaner Active Directory (AD) environment. Both versions also come with one year of cutting-edge remote network monitoring and management. Benefits can include lower-cost management, better compliance with data security requirements, higher utilization of IT assets, quicker problem resolution, more dependable backup and recovery, and less downtime. Read more about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a phone discussion with a Progent backup/recovery expert. The fact-finding interview is designed to help evaluate your company's preparedness to stop or recover quickly after an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to gather information concerning your current AV defense and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply best practices to build a cost-effective AV and backup/recovery system that meets your business needs. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.

Unique Advantages of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized leader in supporting the fundamental network software and office productivity applications used by most small and mid-size businesses. As a Cisco-qualified partner, Progent also offers help for an increasingly complex array of infrastructure products such as firewalls, routers and switches, voice-over-IP solutions, and wireless access. Furthermore, Progent's CISSP-Certified security consultants, CISM-certified security engineers, CISA-certified security audit specialists and GIAC-qualified information assurance experts can provide a business-wide view of network protection and can help with complex security programs such as Security information and Event Management (SIEM) solutions to help companies comply with business guidelines and statutory requirements for network information protection and reporting.

The breadth and depth of Progent's engineering team offer a unique set of advantages to companies trying to increase the business value of their information system within a reasonable budget. These benefits include:

  • Best Industry Practices
    Progentís team of Microsoft and Cisco Premier Certified experts average more than a decade of real-world industry background, at the forefront of network support, executing a broad range of IT projects for a large array of businesses. Each Progent support professional shares a proven set of personal best practices which are combined into shared leading practices training that Progent teaches its consulting personnel. This means that you get not only expert technical capability, but also a support engineer with proven methods for repairing actual IT problems rapidly. Learn more concerning Progent's best practices for network consulting.

  • Efficient Pricing
    Progent's pricing policy is to bill for remote service and on-site help by the minute. As a result, you pay just for delivered support. Progent does not demand a more expensive rate for after-hours or emergency support, and Progent does not bill for travel time except for emergency support where on-site work is less than four hours. Also, Progent imposes no sign-up charge and asks no retainer for services provided during normal working hours. Many service organizations impose substantial minimum fees or charge in increments of fifteen minutes or longer. Progent's one-minute billing granularity eliminates major bills for fast solutions. An additional advantage of by-the-minute pricing is that clients will not be tempted to allow simple problems to fester until they become major ones. Read more details concerning Progent's value pricing for IT outsourcing.

  • Comprehensive Documentation of Network Support
    Progent has created a comprehensive service reporting system that records and organizes detailed documentation for all billed support activities. Unlike some independent consultants or small support organizations who provide minimal documentation or specifics of tasks performed, each service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the support reports sent by each staff member to each customer. The discipline of detailing and archiving service activity results in more effective support and eliminates a variety of typical problems such as when a service client is virtually held captive to a consultant who wonít release the keys to the kingdom. Read more details concerning Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent practices information transfer from Progent's support experts to customers. By teaching customers to resolve technical issues that are within their comfort zone, Progent can focus on offering high-value services where Progent faces few competitors. Small companies who utilize independent service providers or who employ internal support staffs gain when Progent passes on knowledge about new technology and tested methodologies to make their networks more reliable, secure, and efficient. Read more concerning Progent's knowledge transfer services.

How to Contact Progent
If your Napa, California business wants to get in touch with Progent to ask about network outsourcing, consulting, or tech support services, call 800-993-9400 or see Contact Progent.

Immediate Remote Technical Support
For fast online support, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).

An index of content::

Amazon AWS hybrid cloud solutions Consulting Engineer for Microsoft Azure hybrid cloud solutions
Aurora Small Business Networking for Exchange 2007 Exchange Server 2007 Networking Consultancy Services
Network Performance Optimization Support and Integration
ProSight Remote Network Infrastructure Monitoring Integration Support

Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to map out, monitor, optimize and troubleshoot their connectivity appliances like routers and switches, firewalls, and load balancers as well as servers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are kept updated, copies and manages the configuration of virtually all devices on your network, tracks performance, and sends notices when potential issues are discovered. By automating complex network management processes, WAN Watch can knock hours off ordinary tasks like network mapping, reconfiguring your network, finding appliances that require critical updates, or isolating performance bottlenecks.

Automated Desktop Monitoring Setup and Support ProSight Remote Server Management Online Consulting
Barracuda Backup Appliance Network Consultants Barracuda Backup and vCenter Network Engineer
Instruction for Mac Application
Classes for Mac Office Word

Progent can provide onsite training customized for people who want to broaden their knowledge of the Apple macOS and OS X platform, Apple Mac hardware, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual online training for macOS and Mac OS X application software.

Belvedere Data Recovery California Novato Server Installation
Ryuk ransomware cleanup and recovery Services
Dharma ransomware recovery Consultant Services

Progent's experienced ransomware recovery consultants can help you to reconstruct an IT network damaged by a ransomware virus such as Ryuk, Dharma, NotPetya, or MongoLock.

Bernalillo County New Mexico Cisco IT Outsourcing Albuquerque Cisco Help
Best Birmingham, Alabama Network Service Birmingham, AL Network Consulting Services
Birmingham, Jefferson County, Alabama Engineers Computer Installation
BlackBerry Desktop Manager Integration Specialists BlackBerry Wireless Guru
Solaris Engineers
Solaris Specialists

Progent's Sun Solaris platform consulting experts provide small companies and software developers assistance with managing and maintaining Sun Solaris environments that run with Microsoft-based networks. Progent can give your organization contact with Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide array of experience offers you a convenient one-stop consulting firm to show you how to build and maintain a secure and reliable cross-platform connectivity and communications infrastructure that supports Solaris and Microsoft interoperability by integrating Windows with popular versions of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux derivatives including RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

BlackBerry Wireless Support and Help Technical Support for BlackBerry Smartphone
Boise, ID Computer Consulting Companies Microsoft Certified Partner Network Specialist for Boise
CISM Consulting Job Openings Job Opportunities for Cisco CCDP Network Support
Computer Firms for Utah
Security Consultant for Vermont

Progentís Technical Response Center offers affordable national after-hours online assistance for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers provide 24x7 telephone help and remote direct network connection to troubleshoot and resolve network problems rapidly and economically.

CISSP Compliance Auditor in Montana Network Intrusion Penetration Testing for Security Billings Montana
CISSP Protecting CISSP Security Firms
CRISC Certified Cybersecurity IT Consultant CRISC Risk Identification Consultant
California Cisco and Microsoft Certified Experts Migration Consultant for Roseville Citrus Heights Network Security Consultant in California
Carmichael Computer System Consultant Sacramento Specialists Northern California
Catalyst Switching Online Consulting Catalyst Switch VSS Outsourcing
Certified Cybersecurity Management Consulting CISM Security Management Consultancy
Chesapeake, South Hampton Roads Microsoft SQL 2008 IT Service Providers Microsoft SQL Server Computer Consulting Firm
Cisco CCIE Service Provider Support Remote Support Job Lincoln Nebraska Microsoft Consulting Job Openings Lincoln, NE
Network Consulting Organization for Mid-size Office
Midsize Business On-site IT Support

Progent offers network services for mid-size businesses who have 100 to 250 network users. The medium size business or office has typically been an underserved part of the market for network support services. The overhead and support access models of major third-party support firms make them excessively costly for the typical small company or small medium business (SMB), which usually has a modest IT budget with which to support an IT system whose advanced technology and sophistication are frequently similar to the networks of far larger enterprises. Progent's support delivery model, which takes full advantage of online support, virtual network infrastructure and 24x7 server monitoring, significantly lowers the IT maintenance costs of an SMB while offering the small organization with enterprise-level service from certified, IT consultants knowledgeable in a broad range of small business technologies. If your mid-sized company or small business is searching for levels of network help appropriate by a mid-size office without paying enterprise costs, contact Progent.

Cisco Networking Group in Birmingham International Airport BHM Technology Providers
Cisco Networking Organization Cisco IT Consulting Firm
Onsite Technical Support for ISA Server 2006
Technology Consulting for Microsoft ISA Server 2006

Microsoft ISA 2006 is a multi-functional gateway that provides a fully integrated application layer firewall, VPN, proxy, and Web caching solution for protecting the Internet-facing applications of any organization against a wide variety of attacks. Progent's certified Internet Security and Acceleration Server 2006 engineers can help you plan, rationalize, pilot, install, configure and manage the Standard or Enterprise version of ISA Server on your network.

Cisco System Support for Manhattan Beach Cisco and Microsoft Certified Information Technology Consultant for Manhattan Beach
Computer Network Consulting company Minneapolis, Minnesota Software Consulting Firm
SCCM Hybrid Integration Online Support Services
Microsoft Configuration Manager Network Consultant

Configuration Manager automates software deployment at scale, simplifies compliance settings control, keeps track of network resources, guards against corporate data leakage, performs network health monitoring, allows safe end-user self service, and delivers a common control mechanism for administering mixed-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration experts can assist you with any aspect of designing, installing, using and troubleshooting a SCCM deployment for on-premises, cloud-based, or hybrid networks.

Computer Remote Consulting Jobs Available Contract Jobs for Microsoft Remote Engineer
Computer Specialists for Downers Grove, Illinois Downers Grove Networking Companies
Computer Support Part-Time Job Rodeo, Hercules, CA Urgent Microsoft Support Jobs Available in Berkeley California
Consult for ProSight VM Hosting ProSight Private Cloud Hosting Services Engineer
Consultancy Riverside County California Cisco Computer Network Firms
Integration Support for SQL Server 2014
SQL Server 2014 Azure Backup Online Troubleshooting

Microsoft SQL Server 2014 includes major enhancements in key areas such as performance, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory capability that operates seamlessly with all workloads including Online Transaction Processing (OLTP), data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and on-premises consulting services such as planning, configuration, management, troubleshooting, and application development expertise to help businesses of all sizes to realize fast return from their SQL Server 2014 investment.

Consulting Services for Oracle 10g Cisco and Microsoft Certified Expert Services for Oracle DBA
Support and Help for Call Center Services
Support Desk Management Services Online Consulting

Progent's Standard Help Desk Services provide an end-to-end service desk solution that manages all facets of remote Level 1 desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and management reports. Support services are offered at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve complex issues.

Consulting for VMware VCDX certified Specialists for VMware VCDX
ISA 2004 Firewall Consultant Services
Specialist for ISA 2004 Firewall

Progent's Microsoft-certified Forefront Threat Management Server 2010 and Internet Security and Acceleration Server 2006 consultants can help you to design, deploy, and manage an implementation of Forefront Threat Management Server or ISA Server 2006 on your information system that delivers the firewall protection, speed and ease-of-use that your company requires.

Datacenter Management Automation Support Services System Center 2012 R2 Technical Support
Virtual Machine Hosting Specialist
Consultant for ProSight Virtual Server Private Cloud Hosting

Progent's ProSight Virtual hosting services offer small companies a range of benefits including reduced capital costs, reductions in operational expense, better executive focus, world-class security, greater availability, and business continuity.

Davis Professional in California Davis Network Management Services Northern California
Design Consultants Napa California Microsoft Expert Pennsylvania Engineers
Design Firm in Napa BlackBerry Redirector Technical Support Firm
Juniper SA2500 SSL VPN Cybersecurity Firms
Juniper SSL VPN Router Cybersecurity Company

SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

Development Firm for Project Server Project Project Pro for Office 365 Engineer
Consulting for Microsoft Operations Manager 2005
Microsoft Operations Manager 2005 Information Technology Consulting

Small to mid-sized companies can now enjoy all the advantages of Microsoft System Center Operations Manager and also have fast access to Progentís Microsoft and Cisco Premier network consulting experts. With Progent's economically priced IT support programs, small and midsize businesses can select a simple Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager to provide small business networks enterprise-class availability, protection, and performance.

Emergency Network Security Test for Security Mecklenburg County North Carolina Security Auditor in Charlotte
Emergency Phone Support Small Office Computer Consultant SQL Server Small Office IT Outsourcing
Technology Consulting for MobileMe
Macintosh Online Support Services

Progent's experts can provide macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Entourage and Exchange Server expertise, security services, and custom education. Progent can assist businesses to migrate to macOS from Mac OS X or earlier editions of Mac OS X and Progent can provide expertise with Apple macOS and Mac OS X application software. Progent can also assist your business with iPhone integration and iPad management, or migrating to iCloud services. For business environments built solely on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of designing, integrating and maintaining a network infrastructure that is available, secure, efficient and able to achieve your organization's business goals.

Exchange 2010 Disaster Recovery On-site Support Exchange Server 2010 IT Consultant
Exchange Server 2007 Information Technology Management Exchange 2016 Network Assessment
Exchange 2016 DLP Network Engineer
Network Consultants for Exchange 2016 Office 365 integration

Progent can help you in all facets of your upgrade to Exchange Server 2016 including planning high availability infrastructure for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; determining mass storage requirements for your VMs, mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web.

Exchange Server 2010 Upgrade Engineer Exchange 2010 IT Consultant
Forensics Services CISSP information Systems Audit
Check Point FireWall Network Consultants
Check Point ZoneAlarm Security Consulting

Progent's Check Point Software experts can show you how to choose and configure Check Point Software Firewall software and hardware powered by Check Point Software's technology to offer an affordable and efficient security solution for your business network. Progent can also show you how to configure other Check Point technologies such as ZoneAlarm and Check Point Power-1 firewalls with security products from other vendors and provide a central stop for continuing technical support, maintenance, training, and design expertise.

Help Desk Consulting Firm Debian Linux, Sun Solaris, UNIX Integration Support
IT Consultant for Windows Active Directory Active Directory IT Consultants
Juniper Firewalls Security Firms
Juniper NetScreen 5200 Firewall Cybersecurity Team

Progent's Juniper Networks-certified NetScreen engineer can help your company to configure and integrate NetScreen 5200 and 5400 routers, migrate from previous NetScreen devices to more current Juniper products, and repair infrastructure problems in Juniper-only or mixed-vendor environments.

Implementation Services Milwaukee County Wisconsin BlackBerry BES Server Small Business Computer Consultant Milwaukee
Information Technology Consultant for Emergency Phone Support Yountville, Rutherford Designers Portland International Airport PDX
Small Office Information Technology Consulting Firms
Small Office Tech Consultants

Progent's Microsoft and Cisco premier computer engineers offer advanced support for a wide range of technologies and can provide that assistance remotely anywhere in the U.S. or onsite in major cities throughout the United States and anywhere in California. Progent provides online support for networks powered by Microsoft Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that incorporate a combination of Microsoft and UNIX/Linux technology. Progent also can provide access to the expertise of Cisco CCIE network engineers for the toughest connectivity issues, plus the support of CISSP and CISM-qualified security consultants to assist with complex security design and problem solving. Progent has provided remote network support to companies in every state in the U.S.

Information Technology Consultant in Fresno, CA Server Troubleshoot Expert
Consultant for Private Clouds for Small Businesses
ProSight Virtual Hosting Consultancy

Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small organization's production servers in a solution that delivers the maximum level of availability and expandability and is in addition simple to transfer to any data center. ProSight Virtual Hosting and management options are based upon mature virtualization platforms that allow small companies with mixed- platform IT systems to economize significantly on the expense of capital investments, system support, and network management while benefiting from world-class reliability and an unprecedented degree of vendor flexibility.

Integration Consulting for El Paso El Paso IT Management
Information Technology Consulting for Fault-tolerant Failover Clustered Servers
Failover Clustered Servers Online Support

The server cluster technology incorporated into the Datacenter and Enterprise editions of MS Windows Server 2008 has been radically redesigned to streamline the deployment, configuration, and maintenance of server clusters that provide improved levels of network availability, protection, performance, and flexibility. New or improved capabilities include automated cluster verification, revamped configuration and installation, improved cluster management, redesigned cluster infrastructure for increased uptime, hardened security and quorum models, minimization of failure points, more storage and memory capacity, and enhancements for multi-site clusters. Progent's clustered server consultants can help your company evaluate the advantages of Windows clustering, design and execute an installation, educate your network support personnel to administer your cluster environment, provide continuing consulting and support services, and produce and test a workplace recovery plan.

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Progent's Cisco certified Wi-Fi experts can provide affordable online and onsite support for both legacy and current 802.11ac Aironet wireless access points (APs) and Progent can help you to plan and maintain Wi-Fi solutions that incorporate indoor and outdoor/ruggedized Aironet access points.

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System Center 2016 provides major improvements in the management of hybrid cloud environments through advanced integration with Windows Server 2016 servers, Windows 10 clients; unified management of mixed-OS environments that incorporate Linux, Hyper-V and VMware; and better public and private cloud support such as closer integration with Intune for Apple iPhone and Google Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff can provide advanced remote and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and configure a new deployment of System Center 2016, expand or optimize your current one, upgrade efficiently from a prior release of System Center, or troubleshoot your System Center environment.

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Microsoft Windows Server 2008 R2 features outstanding levels of performance, security, availability, scalability, and versatility that improve output of local, remote, and mobile workers. Progent's Microsoft-certified professionals can deliver affordable online consulting, technical support, and training services to assist your company to plan, implement, and maintain Microsoft Windows Server 2008 R2 to add substantial business value to your network.

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Progentís Microsoft-certified consultants can provide organizations of all sizes consulting, technical support, and development expertise for SharePoint Server and SharePoint Online. SharePoint is an enterprise collaboration platform that utilizes web-based technology for intelligently connecting people, teams and information. Microsoft SharePoint Server offers a central location for your employees or customers to access, manage, distribute and manipulate relevant data, documents, and software and to interact with other people. SharePoint allows quicker and more intelligent decisions, more effective access across teams and more streamlined business practices. Windows SharePoint Services connect workers, clients, workgroups and major tasks with the information theyíve created in a way that makes data convenient to find, download and re-use. Progent's certified SharePoint experts can assist you to maintain your current SharePoint solution or upgrade to the latest version of SharePoint.

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Progent's webinars offer small companies the cost savings, ease, and flexibility of virtual learning and the effective training techniques of seasoned teachers who use the latest technology to emulate live, interactive classes. Progent offers webinar education for key desktop software including components of Microsoft Office suite such as Microsoft Excel, Word, PowerPoint, and Outlook: Dynamics accounting and management reporting solutions such as Microsoft Dynamics GP; plus other top desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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Progent's certified SharePoint 2019 and SharePoint Online consultants offer economical online and onsite consulting, application development, and debugging services for businesses of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can assist you plan and execute an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud resources into a cohesive intranet system.

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Forefront Threat Management Gateway 2010 is based on the proven security capabilities of ISA Server and offers a easily administered web gateway that delivers a one-server solution for a variety of security features such as an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network control, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway provides comprehensive web security reporting capabilities, permits customized reporting generated by Microsoft SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual server to lower expenses and improve availability. Progent's Microsoft-certified engineers can help you to plan and execute test and production deployments; interface Microsoft Forefront Threat Management Gateway with Windows Server 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint; set up Forefront TMG 2010 to operate on a virtual machine with Windows Hyper-V; and deliver continuing consulting and troubleshooting. Progent can also help your organization to migrate economically to Microsoft Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.

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Progent's Microsoft certified consultants can help you design and deploy a smooth in-place Exchange Server 2003 migration strategy that avoids productivity disruption, reduces long-term support demands, and makes your Exchange Server 2003 easy to administer. For complicated multi-server or multi-location upgrades, Progent offers the knowledge and experience to finish your project rapidly and economically. Progent's Exchange Server 2003 support, troubleshooting, and design services include expertise with the integration of outside vendor enhancements of Exchange 2003 Server that are best aligned to your business goals.

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Progent uses an enterprise-class service reporting system that records and formats detailed documentation for all delivered support activities. Unlike many freelance consultants or small service organizations who offer minimal documentation or details of services done, every service provided by Progent is tracked by full documentation. Every Progent consultant has use of the support documentation transmitted by every staff member to every customer. The practice of documenting and organizing support activity allows more effective support and avoids a slew of common misfortunes such as when a support customer is effectively held captive to a consultant who wonít let go of vital service information.

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The new Cisco ASA 5500-X Series of firewalls with Firepower Services provide significantly more performance than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-premier CCIE network experts can help you to maintain your existing PIX or ASA 5500 firewalls and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, deploy, optimize, manage and debug firewall solutions based on ASA firewalls with Firepower Services.

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If your business does not need emergency online help but expects to need technical services with your information system in the near future, you can save time and money and ensure that the right expertise will be available when you want it by contacting a Progent sales agent and registering as a customer. For more information, call 800-993-9400 or email

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Progent's Microsoft engineers offer in-depth support in deploying, using and debugging all versions of Microsoft Project Server and can deliver a broad range of affordable remote support services following industry best practices to help organizations of all sizes to receive all the benefits of this powerful project management solution. Consulting support offered by Progent include solution design, installation and upgrades, setting up secure collaboration among onsite and offsite users, network infrastructure optimization, and customized webinar training classes.

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The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center is available for testing line-of-business applications, creating efficient migration procedures, assessing and optimizing performance, designing or validating business continuity solutions, mitigating compatibility problems, and building training systems for new technologies. For Progent customers who lack sufficient in-house resources to assemble proper pilot environments, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping vital network projects on schedule.

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Progent provides consulting expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard XTM and Firebox lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and maintain a WatchGuard Firewall security appliance that aligns with your security strategy and meets your computer budget. Progent can also assist you to combine WatchGuard Firewall and WatchGuard SSL VPN devices with security technology from other vendors and provide a convenient source for technical help, education, and security expertise.

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Progentís team of Microsoft and Cisco Certified experts average more than ten years of hands-on professional experience, in the trenches of IT service, executing a broad range of IT projects for a large array of customers. Every Progent consultant shares a proven collection of personal best practices which are incorporated into shared best practices training that Progent instills in its support staff. This guarantees that you get not just expert technical capability, but also a support engineer with proven methods for applying technical knowledge to repair real-world IT problems rapidly.

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Progent's Solaris platform consulting services provide small and mid-size companies and developers assistance with administering and maintaining Solaris systems that coexist with Microsoft-based networks. Progent can give your organization contact with Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of expertise provides you with a convenient one-stop source to help you build and manage a secure and robust cross-platform connectivity and communications solution that supports Sun Solaris and Microsoft interoperability by integrating Microsoft Windows with popular variants of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.

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Progent's remote access and wireless synchronization experts can help you to design and configure connectivity solutions for remote desktops, laptops, and smartphones so they integrate seamlessly with your IT network, enabling your business to optimize the productivity of your off-site workers.

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Progent's Microsoft-certified consultants have over a decade of background designing, implementing, optimizing and fixing Microsoft SCOM environments and offer companies of all sizes advanced online or onsite consulting support for SCOM 2012. Progent can assist your company to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and set up Microsoft SCOM 2012 management packs based on best practices for monitoring network infrastructure as well as Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast online or on-premises technical support to help you to fix serious issues detected by System Center 2012 Operations Manager.

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Progent's Citrix experts can assist your organization to evaluate the strategic benefits of the available versions of Essentials for Hyper-V, help you to integrate Citrix administration tools in your Hyper-V network, and show you how to deploy Citrix Essentials for Hyper-V to enhance the responsiveness, availability, consistency, and fault tolerance of your virtual environment while lowering the cost of equipment and operations and streamlining administrative processes.

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By using virtual server technology, companies are able to run many virtual machines on one physical server. Virtualization technology enables IT organizations to gain all the advantages of server segmentation, while avoiding the costs that goes with buying additional server hardware. Virtual servers are the critical technology behind private clouds, which provide important benefits such as lowering the costs of hardware, datacenter facilities, and management while enhancing information protection, system reliability, and disaster recovery. Other key server management options are server monitoring utilities, Microsoft WSUS, and remote server management hardware. Progent's professional server management experts can help you in all areas of server virtualization and administration to enable your company to contain costs and conserve time.

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Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and dependable availability for critical workloads by offering unified, mixed-platform tracking of physical and virtual resources deployed across on-premises datacenters and cloud environments. Progent's consulting team can provide advanced online and onsite expertise to help businesses of any size to design, implement, tune, enhance and repair SCOM 2016 deployments. Progent can assist your company to move to SCOM 2016 from earlier releases or from other monitoring products, or integrate multiple monitoring tools into a unified infrastructure management ecosystem. Progent can also show you how to expand your SCOM 2016 scope to incorporate resources based in public clouds such as Microsoft Azure and Amazon AWS.

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With Cisco Catalyst switches for small and medium-sized companies, Cisco enables organizations to realize the full advantages of adding intelligence into their networks. Cisco's Catalyst switch technology allows you to enable features to make your IT network sufficiently robust to accommodate time-critical needs, scalable to facilitate growth, secure enough to protect restricted information, and designed for differentiating and controlling all traffic to streamline network operations. Progent's Cisco certified consultants can show you how to select and integrate Cisco Catalyst switches that make sense for your company. In addition, Progent's CISM and CISA certified security consultants can help you develop a strategic protection policy and configure Cisco switches so they powerfully support your security policies. Catalyst switches that Progent provides expertise for include Cisco's Catalyst 2940 switches, Catalyst 3750 switches, Cisco Catalyst 4900 switches, and Cisco Catalyst 6500 switches.

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Progent can help organizations of all sizes to follow best practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage, and library resources; plan, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can help your business to upgrade from a legacy release of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can assist you to optimize and troubleshoot your current SCVMM environment so you get maximum business value.

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Progent provides nationwide urgent phone support and troubleshooting services for companies who operate environments based on versions of the Linux OS or whose information systems feature a combination of Linux platforms/Linux and Microsoft Windows products. Remote technical support offers optimum return for your IT dollar by protecting client efficiency and shortening the time billed for network repair services. Sophisticated remote support technology and experienced technicians and engineers combine to enable Progent to solve the majority of network issues without wasting time and money by traveling to your location. In most of situations your network issues can be dealt with by telephone or via a combination of telephone support and remote connectivity. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISM certified security specialists to help you with the most difficult network problems.

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Progent's Cisco-Premier network management engineers can assist you to run Cisco's network management tools alongside a selection of specialized third-party products to create a comprehensive network management strategy to keep your network operating reliably, fully utilize limited resources, protect your data, recover quickly from device breakdown or deliberate assaults, and allow you to expand or reassign valuable resources sensibly and affordably as your company grows.

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Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior machine learning tools to defend endpoint devices and servers and VMs against modern malware assaults such as ransomware and email phishing, which routinely evade legacy signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a single platform to manage the complete malware attack lifecycle including protection, identification, mitigation, remediation, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks.

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