For fast remote help with network security issues, companies in Napa California can find high-level troubleshooting by contacting Progent's security professionals. Progent's online service staff is ready to provide efficient and affordable help with security problems that threaten the viability of your information system. Progent's security engineers are certified to provide help for environments powered by Microsoft, Linux, Apple macOS and OS X, and popular versions of UNIX. Progent can provide advanced help for key security and recovery technologies such as AI-based End Point Protection and Response, Managed Detection and Response, full system restore testing, immutable backup, and off-site backup. Progent's broad range of services addresses firewall expertise, email security, protected network architecture, and disaster recovery planning. Progent's support team has earned the industry's most advanced security certifications including GIAC (Global Information Assurance Certification) and Information System Security Architecture Professional.
Progent offers remote security expertise on a by-the-minute model without minimum times and no additional fees for setup or after hours support. By billing per minute and by delivering world-class help, Progent's pricing structure keeps costs under control and eliminates situations where simple fixes result in big expenses.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way across a network. For this reason, ransomware attacks are typically unleashed on weekends and at night, when support personnel may be slower to become aware of a breach and are less able to mount a rapid and forceful response. The more lateral progress ransomware can manage inside a target's network, the longer it takes to recover basic IT services and damaged files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is designed to guide you to take the time-critical first phase in responding to a ransomware assault by putting out the fire. Progent's remote ransomware engineers can help you to identify and quarantine infected devices and protect clean resources from being compromised. If your network has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Our System Has Been Hacked: What Should We Do Now?
If your network is now fighting a security emergency other than ransomware, go to Progent's Urgent Remote Network Help to see how to get fast aid. Progent maintains a pool of certified cybersecurity experts who offer online and on-premises support that includes containment, mitigation, restoration, forensics, and hardening of your cybersecurity defense to guard against future exploits.
For companies who have prepared in advance for an attack, the step-by-step post-attack handling procedure outlined by GIAC is Progent's approved method of handling a major security penetration.
Introduction to Progent's Security Expertise
Managing network protection as well as staying ready for recovering critical information and functions following an attack demands an on-going process that entails an array of tools and processes. Progent's certified consultants can help your business at any level in your attempt to safeguard your IT system, ranging from security evaluation to designing a complete security strategy. Important technologies supported by Progent's security consultants include Security Planning and Prevention, Information Restoration and Security Forensics, and Managed Filtering of E-mail-Based Threats.
Planning and Implementing Protected Networks
Every company ought to develop a carefully thought out security strategy that incorporates both preventive and reactive elements. The proactive plan is a set of precautions that helps to reduce security gaps. The reactive strategy defines activities to help security staff to evaluate the damage resulting from an attack, remediate the damage, record the experience, and restore network functions as quickly as feasible. Progent can advise you how to build security into your company processes. Progent can set up auditing software, define and execute a secure computer infrastructure, and propose procedures and policies to maximize the safety of your network. Progent's security experts are available to help you to configure a firewall, design safe online and mobile connectivity to e-mail and information, and configure an efficient virtual private network (VPN).
If your company is interested in an affordable option for jobbing out your security management, Progent's Round-the-clock Network Support Packages feature non-stop online network monitoring and immediate response to emergencies.
Hybrid Cloud Solutions
Progent can assist your company you to design, implement, administer and troubleshoot enterprise hybrid cloud solutions that combine physical and cloud hosted infrastructure and that are compliant with regulatory data security requirements. (Learn about Progent's Microsoft 365 integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration expertise.)
System Restoration and Failure Analysis
Progent provides skill in restoring networks and servers that have been hacked, are suspect, or have failed as a result of a security penetration. Progent can show you how to evaluate the losses caused by the breach, restore ordinary business operations, and recover information lost as a result of the breach. Progent's security engineers can also oversee a thorough forensic analysis by going over activity logs and using other advanced assessment techniques. Progent's experience with security issues reduces your off-air time and allows Progent to propose efficient measures to avoid or mitigate new attacks.
Ransomware Cleanup and Recovery Consulting
Progent can provide the services of proven ransomware recovery consultants with the skills to reconstruct an IT network victimized by a ransomware cryptoworm like Ryuk, Dharma, NotPetya, or Locky. To find out more, visit ransomware cleanup and restoration expertise.
Work-from-Home (WFH) Security Expertise
Work-from-Home (WFH) workers typically utilize their own devices and often operate in a unsecured physical space. This increases their susceptibility to cyber threats and calls for judicious configuration of firewalls, anti-malware tools, multi-factor authentication, remote monitoring, extensive end-user training, and the creation of policies built on leading practices. Progent's seasoned roster of Work-from-home solutions consultants can assist you to plan, configure and maintain an effective cybersecurity solution that guards vital IT assets in environments that incorporate an at-home workforce and hybrid workers.
Software/Firmware Update Management Services
Progent's managed services for patch management offer businesses of all sizes a flexible and affordable solution for assessing, testing, scheduling, applying, and documenting software and firmware updates to your ever-evolving information system. Besides optimizing the protection and reliability of your IT environment, Progent's software/firmware update management services permit your IT team to concentrate on line-of-business initiatives and activities that deliver maximum business value from your network. Read more about Progent's software/firmware update management support services.
Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centered cyberthreat defense stack that features computer learning software and advanced services to deliver comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact agents can be loaded in minutes to guard popular endpoints against increasingly sophisticated threats such as ransomware, familiar and brand-new malware, trojan viruses, hacking tool sets, memory exploits, script misuse, invasive macros, and living-off-the-land (LotL) abuse. Progent is a certified SentinelOne Partner and dealer and oversees thousands of endpoints protected by SentinelOne technology. SentinelOne Singularity is always the first endpoint response software activated by Progent to provide control and visibility of a client's network in the first stages of a ransomware breach. For more information, see Progent's SentinelOne-based Extended Detection and Response expertise.
Consulting Services for Horizon3.ai's NodeZero PEN Testing Solutions
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that supports repeated, simultaneous, programmable assessment of your internal and perimeter network so you can uncover, prioritize, fix, and verify security vulnerabilities before threat actors can exploit them. NodeZero pentests can strategically plant decoys called tripwires such as bogus credentials to detect when your environment is currently under attack across high-risk attack paths. Tripwires generate enough information to allow you to take action promptly with your incident response tools and procedures before an attacker can wreak havoc. Progent can provide the expertise of a NodeZero Certified Operator (NCO) who can help you to use NodeZero to carry out thorough penetration tests of your network perimeter and your internal network so you can determine your current security posture. Progent can also assist you to harden your existing network security and can help you to plan and implement a unified cybersecurity ecosystem that simplifies management and provides maximum protection for on-premises, multi-cloud, and perimeter IT resources. To find out additional details about Progent's threat assessment services powered by on NodeZero's pentest platform, refer to Consulting Support for NodeZero's Penetration Test Products.
Stealth Penetration (PEN) Security Assessment Services
Stealth penetration testing is an important part of any overall network security plan. Progent's security experts can run thorough penetration checks without the knowledge of your organization's internal IT resources. Stealth penetration checking shows whether existing security defense systems such as intrusion incident alerts and event log analysis are correctly configured and consistently monitored. Progent can provide continuous automatic penetration testing to define your internal/external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, overlooked patches, and unsound IT product defaults can be combined by hackers into the multi-front attacks common to modern variants of ransomware. Get additional information about Progent's Stealth Penetration Testing Consultants.
Progent's Low-Cost Managed Services for Information Assurance
Progent's low-cost ProSight family of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. Managed services available from Progent include:
ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes SentinelOne's next generation behavior-based machine learning technology to defend endpoint devices and physical and virtual servers against modern malware assaults like ransomware and email phishing, which easily evade legacy signature-matching AV tools. ProSight ASM protects on-premises and cloud resources and provides a single platform to automate the entire malware attack progression including filtering, identification, mitigation, remediation, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats. Progent is a SentinelOne Partner. Find out more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
ProSight Enhanced Security Protection (ESP) services deliver affordable in-depth protection for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, endpoint management, and web filtering through leading-edge technologies incorporated within one agent accessible from a unified control. Progent's security and virtualization consultants can assist your business to design and configure a ProSight ESP deployment that meets your organization's specific requirements and that helps you achieve and demonstrate compliance with government and industry information security regulations. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for urgent action. Progent's consultants can also help your company to set up and verify a backup and restore system such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's
ProSight Data Protection Services: Managed Backup
Progent has worked with leading backup product companies to produce ProSight Data Protection Services (DPS), a selection of subscription-based offerings that deliver backup-as-a-service (BaaS). All ProSight DPS services automate and monitor your data backup processes and enable transparent backup and fast restoration of important files/folders, apps, system images, and Hyper-V and VMware virtual machines. ProSight DPS helps you avoid data loss resulting from hardware breakdown, natural disasters, fire, malware like ransomware, human mistakes, ill-intentioned insiders, or application bugs. Managed backup services available in the ProSight DPS product line include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda dedicated hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can help you to determine which of these managed services are most appropriate for your IT environment.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of top information security vendors to provide web-based control and world-class protection for your email traffic. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to external threats and saves network bandwidth and storage. Email Guard's onsite security gateway appliance provides a further layer of analysis for inbound email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall. For more information, see ProSight Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo authentication services utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo supports single-tap identity verification with iOS, Android, and other out-of-band devices. With 2FA, when you log into a secured online account and enter your password you are asked to confirm your identity via a unit that only you possess and that uses a different ("out-of-band") network channel. A wide selection of out-of-band devices can be utilized for this added means of authentication including a smartphone or wearable, a hardware/software token, a landline phone, etc. You may register multiple verification devices. For details about ProSight Duo identity authentication services, refer to Duo MFA two-factor authentication services for remote workers.
ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected Tier III data center on a fast virtual host configured and maintained by Progent's network support professionals. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the applications. Because the system is virtualized, it can be ported easily to a different hardware solution without requiring a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, your business is not tied one hosting service. Learn more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and protect data about your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to half of time wasted looking for vital information about your network. ProSight IT Asset Management features a centralized location for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you're making enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require the instant you need it. Learn more about ProSight IT Asset Management service.
Specialized Security Services Available from Progent
Progent's seasoned engineers offer world-class specialized help in key facets of IT protection such as:
Information Risk Audits and Security Compliance Assessment
Progent offers expertise with security evaluation software such as Microsoft Baseline Security Analyzer and LANguard from GFI for performing a variety of comprehensive system scans to uncover possible security holes. Progent has extensive skills with these and similar utilities and can help you to understand assessment results and react appropriately. Progent's security engineers also offer web application testing and can conduct expert assessments of enterprise-wide security to determine your company's compliance with important global security specifications such as FISMA, PCI, and ISO 17799. In addition, Progent can evaluate the effectiveness of your wireless security covering in-place wireless appliances as well as portable handsets. Get the details about Progent's Information Risk Evaluation and Compliance Assessment.
Cisco Network Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Help
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals can deliver world-class technical support for Cisco's entire family of security and VPN products such as PIX 500 Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure broadband and integrated services (IS) routers, wireless access points, Meraki cloud-managed APs, and Catalyst Series switches. Read more information about Cisco Security, Virtual Private Network and Wireless Expertise.
Other Firewall and VPN Technologies
In addition to supporting a wide array of security solutions available from Microsoft and Cisco, Progent offers businesses of any size top-level support for products from other major firewall and VPN suppliers. Progent's engineers offer:
Get more information about Progent's Certified Information Security Manager Security Consulting Services.
Certified Information Systems Security Professionals (CISSP) Security Support Expertise
Progent's Certified Information Systems Security Professionals (CISSPs) are security specialists who have earned CISSP accreditation through demonstrated professional work, rigorous study, and exhaustive testing. CISSP Certification indicates mastery of a worldwide standard for information security. ANSI has granted the CISSP credential accreditation in the area of IT security under ISO/IEC 17024. Fields of knowledge covered under CISSP include cybersecurity management practices, security architecture and models, connection control methodology, applications development security, business processes security, hardware security, encryption, communications, Internet security, and business continuity planning.
Find out additional details concerning Progent's CISSP Consulting Expertise.
CISSP-ISSAP Premier Consultants for Secure Network Infrastructure
Progent's ISSAP Premier security experts are specialists who have earned ISSAP accreditation as a result of rigorous testing and extensive experience. field experience with network security design. ISSAP security experts have acquired in-depth understanding of access control mechanisms and techniques, phone system and network security, cryptography, needs evaluation, BCP and disaster recovery, and physical security integration. Progent's ISSAP-certified security consultants can help your company with all phases of architecture security.
Learn additional details concerning Progent's ISSAP Certified Protected System Architecture Engineering Services.
CISSP-ISSEP Premier Security Engineering Consultants
Network Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the support of a certified CISSP-ISSEP network security expert to assist your enterprise to utilize current system security engineering theory and processes in system development, evaluate system security designs according to cybersecurity engineering leading practices, create viable system designs that incorporate compliant security mechanisms for all key system functions, develop effective configuration strategies to deliver operational security, perform in-depth risk analysis, and recommend practical cybersecurity solutions that balance your operational requirements with your organization's risk tolerance.
Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.
CISA Security Auditor Consulting Expertise
The CISA credential is a globally recognized achievement that indicates mastery in information system security auditing. Certified by the American National Standards Institute (ANSI), the CISA credential requires that candidates undergo an exhaustive examination administered by the ISACA professional group. Progent can provide the expertise of a CISA-Premier security engineer able to assist businesses in the areas of IS audit services, information technology governance, network assets and architecture lifecycle, IT service delivery, protecting information assets, and disaster recovery preparedness.
Learn more information about Progent's Certified Information Systems Auditor Support Expertise.
CRISC-certified Network Risk Management Consultants
The CRISC program was established by ISACA to verify an IT professional's skills to design, implement, and support information system control mechanisms to reduce network risk. Progent offers the expertise of a CRISC-certified consultant to assist you to develop and carry out a workplace continuity strategy that follows industry best practices identified by CRISC and crafted to align with your organization's risk tolerance, business goals, and budgetary guidelines. Progent's risk management expertise is complementary to the support available from Progent's CISA-Premier security engineers for objectively assessing your IS management design and also with the expertise of Progent's CISM experts for implementing company-wide security policies.
Read more information about Progent's CRISC Risk Management Expertise.
Global Information Assurance Certification Professional Services
Global Information Assurance Certification was established in 1999 to certify the skill of computer security experts. GIAC's goal is to ensure that a certified professional possesses the skills appropriate to provide support in critical categories of network, data, and application software security. GIAC certifications are acknowledged by businesses and government organizations throughout the world including U.S. National Security Agency. Progent can provide the expertise of GIAC certified consultants for all of the network security capabilities covered within GIAC certification programs including assessing perimeters, incident handling, traffic analysis, web services security, and SIEM solutions.
Learn additional details concerning Progent's GIAC Information Assurance Services.
Depend on Progent for Network Security Support
If your organization is located in Napa California and you want network security help, phone Progent at
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
City | Address | Phone | Link |
Napa | 2180 Jefferson St Napa, CA 94559 United States |
(707) 819-9099 | Napa Network Support Services |
Petaluma | 755 Baywood Drive, 2nd Floor Petaluma, CA 94954 United States |
(707) 772-1334 | Petaluma Network Support Services |
San Rafael | 4040 Civic Center Drive, Suite 200 San Rafael, CA 94903 United States |
(415) 526-1400 | San Rafael Network Support Services |
Santa Rosa | 131 Stony Circle, Suite 500 Santa Rosa, CA 95401 United States |
(707) 303-4400 | Santa Rosa Network Support Services |