To get fast online help with network security issues, businesses in Napa California have access to expert support by contacting Progent's security professionals. Progent's remote support consultants are ready to provide effective and low-cost assistance with security emergencies that are impacting the productivity of your information system. Progent's security engineers are premier to support systems powered by Microsoft, Linux, Apple macOS and OS X, Sun, and major derivatives of UNIX. Progent's broad array of consulting services addresses firewall technology, email filtering and encryption, protected network infrastructure, and business continuity preparedness. Progent's technical support team has been awarded the world's most advanced security credentials including GIAC and Information System Security Architecture Professional (ISSAP).

Progent provides remote security support services on a by-the-minute basis with no minimum times and without additional fees for setup or after hours support. By billing per minute and by providing top-level support, Progent's pricing model keeps costs low and eliminates situations where simple fixes turn into big expenses.

Our Network Has Been Attacked: What Are We Supposed to Do Now?
Network Security ConsultingIn case your business is currently fighting a security crisis, visit Progent's Urgent Online Network Support to see how to receive immediate help. Progent has a team of veteran network security experts who offer remote and on-premises support that includes containment, mitigation, restoration, forensics, and enhancement of your security defense to guard against future exploits.

For companies who have planned carefully for a security breech, the formal incident handling procedure promoted by GIAC (Global Information Assurance Certification) is Progent's recommended method of responding to a serious security incident.

Overview of Security Support Services
Coordinating network protection as well as planning for restoring critical data and systems following a security breach requires an on-going process that entails an array of tools and processes. Progent's security consultants can support your organization at all levels in your efforts to guard your IT system, ranging from security audits to designing a comprehensive security strategy. Key technologies supported by Progent's security consultants include Security Planning and Implementation, Information Restoration and Security Failure Analysis, and Outsourced Filtering of Email-Based Attacks.

Designing and Implementing Protected Environments
Any organization should have a carefully thought out security plan that incorporates both proactive and responsive elements. The proactive plan is a set of precautions that helps to minimize security gaps. The reactive strategy specifies activities to assist IT staff to evaluate the losses resulting from an attack, remediate the damage, document the event, and restore network activity as quickly as feasible. Progent can advise you how to incorporate protection into your company processes. Progent can configure auditing utilities, create and execute a safe IT infrastructure, and recommend procedures and policies to maximize the safety of your network. Progent's security experts are available to assist you to configure a firewall, design secure remote connectivity to email and data, and configure an effective VPN.

If you are interested in an affordable way for outsourcing your security management, Progent's Round-the-clock Network Support Services feature automated remote system tracking and immediate response to problems.

Hybrid Cloud Solutions
Progent can assist your company you to plan, implement, administer and repair enterprise hybrid cloud solutions that incorporate local and cloud hosted infrastructure and that comply with regulatory data security requirements. (Find out about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform integration consulting.)

System Recovery and Security Forensics
Progent has expertise in restoring systems and servers that have been hacked, are in question, or have ceased to function because of a security breach. Progent can help evaluate the losses caused by the breach, restore ordinary functions, and retrieve data compromised as a result of the attack. Progent's security specialists can also perform a thorough forensic evaluation by examining event logs and using other proven forensics techniques. Progent's experience with security consulting reduces your downtime and allows Progent to suggest effective strategies to avoid or contain future assaults.

Ransomware Removal and Recovery Consulting
Progent offers the services of seasoned ransomware recovery consultants with the skills to reconstruct an IT network compromised by a ransomware virus like Ryuk, Dharma, NotPetya, or Locky. To find out more, visit ransomware removal and recovery expertise.

Progent's Low-Cost Managed Services for Information Assurance
Progent's low-cost ProSight series of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services available from Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior-based machine learning technology to defend endpoint devices and physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily evade legacy signature-based anti-virus tools. ProSight ASM protects local and cloud-based resources and provides a single platform to manage the entire malware attack lifecycle including filtering, detection, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection (ESP) services deliver economical in-depth protection for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and reacting to security threats from all vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, endpoint management, and web filtering through leading-edge technologies packaged within one agent accessible from a single console. Progent's data protection and virtualization consultants can help your business to design and implement a ProSight ESP deployment that meets your company's unique requirements and that helps you prove compliance with government and industry data protection regulations. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require urgent action. Progent can also help your company to install and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.

ProSight Data Protection Services: Managed Cloud Backup and Recovery
ProSight Data Protection Services offer small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). For a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows rapid restoration of vital data, apps and virtual machines that have become lost or corrupted as a result of component failures, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can deliver world-class expertise to set up ProSight DPS to be compliant with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, whenever needed, can help you to recover your critical data. Learn more about ProSight DPS Managed Backup.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top information security companies to provide web-based control and world-class protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and blocks most threats from reaching your security perimeter. This reduces your vulnerability to external threats and saves network bandwidth and storage. Email Guard's on-premises gateway device provides a deeper level of inspection for inbound email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, DLP, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends within your corporate firewall. For more information, see ProSight Email Guard spam filtering and data leakage protection.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a secure fault tolerant data center on a fast virtual machine host set up and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the OS platforms, and the applications. Because the environment is virtualized, it can be ported immediately to an alternate hardware environment without requiring a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and protect information related to your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned about upcoming expirations of SSL certificates or warranties. By updating and managing your IT documentation, you can save as much as half of time wasted trying to find vital information about your network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents required for managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether youíre planning enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require as soon as you need it. Find out more about ProSight IT Asset Management service.

Specialized Security Services Offered by Progent
Progent's veteran consultants offer unique specialized help in key areas of computer protection such as:

Information Risk Audits and Security Compliance Testing
Progent provides experience with security evaluation software like Microsoft Baseline Security Analyzer or LANguard from GFI for conducting a set of comprehensive system scans to reveal possible security holes. Progent has extensive skills with these tools and can assist your company to understand audit reports and react efficiently. Progent's certified security consultants also can perform web software validation and can perform thorough assessments of corporate-wide security to determine your organization's compliance with important industry security specifications including FISMA, NIST, and ISO. In addition, Progent can assess the effectiveness of your wireless protection covering in-place wireless appliances plus portable handsets. Find out additional details concerning Progent's Vulnerability Evaluation and Compliance Testing.

Cisco Network Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Support
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can deliver in-depth technical support for Cisco's complete range of protection and Virtual Private Network (VPN) solutions including PIX 500 Series Firewalls and ASA 5500 Series Firewalls, the Catalyst FWSM, secure broadband and IS routers, wireless access points and bridges, Cisco Meraki cloud-managed access points, and Catalyst Series switches. Get more information about Cisco Security, Virtual Private Network (VPN) and Wireless Support.

Other Firewall and Virtual Private Network (VPN) Technologies
In addition to supporting a broad range of network security technologies from Microsoft and Cisco, Progent offers businesses of all sizes expert support for solutions from other popular firewall and VPN vendors. Progent's consultants offer:

Unannounced Penetration Testing Services
Unannounced intrusion checking is a vital method for helping businesses to find out how exposed their IT environments are to serious threats by testing how well network security procedures and mechanisms stand up against planned but unannounced penetration efforts instigated by seasoned security engineers utilizing the latest intrusion methods. Read more details concerning Progent's Penetration Testing Services.

Certified Information Security Manager (CISM) Security Support Services
Certified Information Security Manager Consultants for Napa CaliforniaCertified Information Security Manager defines the basic skills and worldwide standards of service that information technology security managers are expected to achieve. It provides business management the confidence that those who have been awarded their certification have the experience and knowledge to provide efficient security management and engineering services. Progent can provide a CISM-certified support professional to help your organization in vital security areas including information security governance, vulnerability management, data security program control, and incident handling management.

Get additional information about Progent's Certified Information Security Manager (CISM) Security Support Assistance.

Certified Information Systems Security Professionals (CISSP) Security Consulting Services
CISSP Premier System Security Specialists for Napa CaliforniaProgent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity specialists who have been awarded CISSP status through demonstrated professional work, extensive study, and exhaustive testing. CISSP Certification recognizes mastery of an international standard for IT security. American National Standards Institute has granted the CISSP status official recognition in the field of IT security under ISO/IEC 17024. Areas of knowledge covered within CISSP include security management practices, security design and models, access permission methodology, software development security, operations security, physical security, cryptography, communications, Internet security, and disaster recovery planning.

Find out more information concerning Progent's CISSP Consulting Services.

CISSP-ISSAP Certified Experts for Secure System Architecture
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for Napa CaliforniaProgent's ISSAP Premier security consultants have earned ISSAP accreditation following thorough testing and significant hands-on work with network security architecture. ISSAP consultants have acquired comprehensive understanding of access management mechanisms and methodologies, telecommunications and network security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-certified security experts can assist your business with all aspects of architecture security.

Read additional details concerning Progent's ISSAP Accredited Protected Network Infrastructure Engineering Services.

CISSP-ISSEP Certified Cybersecurity Engineering Experts
CISSP-ISSEP certified Network Security ExpertsNetwork Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the skills of a certified CISSP-ISSEP network security consultant to help your organization to utilize current system security engineering theory and techniques in system development, evaluate system security designs according to security engineering best practices, create cohesive system designs that include compliant security mechanisms for all key system functions, define effective design strategies to deliver operational security, perform comprehensive risk analysis, and propose realistic cybersecurity models that balance your operational requirements with your company's risk tolerance.

Learn the details about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.

CISA Security Auditor Support Services
CISA Cybersecurity Auditor Consultants for Napa CaliforniaThe Certified Information Systems Auditor (CISA) accreditation is an important achievement that indicates mastery in IS security audit and control. Certified by ANSI, the CISA accreditation requires that consultants undergo an extensive test administered by the ISACA professional association. Progent offers the services of a CISA-Premier security professional trained to help companies in the areas of information systems audit services, information technology enforcement, network assets and architecture planned useful life, IT support, safeguarding data assets, and disaster recovery preparedness.

Learn additional information about Progent's CISA Support Services.

CRISC-certified IT Risk Mitigation Specialists
CRISC-certified Risk Engineers for Napa CaliforniaThe CRISC program was initiated by ISACA to validate an IT professional's skills to design, deploy, and maintain information system control mechanisms to reduce risk. Progent can provide the expertise of a CRISC-certified consultant to help you to develop and execute a business continuity or disaster recovery plan that follows industry best practices identified by CRISC and geared to match your organization's risk appetite, business objectives, and IT budget. Progent's network risk mitigation services are complementary to the services available from Progent's CISA-Premier consultants for impartially auditing your IS management design and also with the expertise of Progent's CISM-certified experts for designing security policies and procedures.

Find out the details concerning Progent's CRISC-certified IT Risk Management Services.

GIAC (Global Information Assurance Certification) Support Services
Security Consultants with Global Information Assurance Certification for Napa CaliforniaGIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of IT security engineers. GIAC's goal is to make sure that an accredited security consultant possesses the knowledge appropriate to deliver services in critical areas of network, information, and software security. GIAC accreditations are acknowledged by businesses and institutions all over the world including U.S. National Security Agency. Progent can provide the assistance of certified professionals for all of the security capabilities addressed under GIAC certification topics including auditing perimeters, incident handling, intrusion detection, web services security, and SIEM solutions.

Learn additional details concerning Progent's GIAC Information Assurance Services.

Depend on Progent for Computer Security Expertise
If your company is situated in Napa California and you're looking for computer security consulting expertise, telephone Progent at 800-993-9400 or see Contact Progent.

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Onsite IT Consulting
Progent locations in North SF Bay Area

City Address Phone Link
Napa 2180 Jefferson St
Napa, CA 94559
United States
(707) 819-9099 Napa Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
United States
(707) 772-1334 Petaluma Network Support Services
San Rafael 4040 Civic Center Drive, Suite 200
San Rafael, CA 94903
United States
(415) 526-1400 San Rafael Network Support Services
Santa Rosa 131 Stony Circle, Suite 500
Santa Rosa, CA 95401
United States
(707) 303-4400 Santa Rosa Network Support Services




An index of content::


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    Cisco Cisco Unified Communications Manager (CUCM or Unified CM), formerly named CallManager, is the foundation of Cisco's collaboration portfolio. Unified CM and Unified CM Express offer a borderless IP-PBX by integrating tightly with apps such as Cisco Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent's CCIE-certified consultants offer efficient and budget-friendly online and onsite expertise to help businesses of all sizes to build and administer CUCM environments by providing Cisco Unified Communications Manager integration and technical support services that add optimum business value. Progent can help with any facet of CUCM support and debugging in areas such as integrating Voice over IP phones and desktop Video phones, designing dial plans, setting up SIP connections and PSTN support, installing Cisco ISR routers with CUBE VoIP networking support, creating UCS server failover systems for survivability, performance tuning, and integration with Exchange Server.

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