Security and Compliance and Information Assurance Consulting
Napa Business Computer Systems
For fast remote help with network security issues, companies in Napa California can find high-level troubleshooting by contacting Progent's security professionals. Progent's online service staff is ready to provide efficient and affordable help with security problems that threaten the viability of your information system. Progent's security engineers are certified to provide help for environments powered by Microsoft, Linux, Apple macOS and OS X, and popular versions of UNIX. Progent can provide advanced help for key security and recovery technologies such as AI-based End Point Protection and Response, Managed Detection and Response, full system restore testing, immutable backup, and off-site backup. Progent's broad range of services addresses firewall expertise, email security, protected network architecture, and disaster recovery planning. Progent's support team has earned the industry's most advanced security certifications including GIAC (Global Information Assurance Certification) and Information System Security Architecture Professional.
Progent offers remote security expertise on a by-the-minute model without minimum times and no additional fees for setup or after hours support. By billing per minute and by delivering world-class help, Progent's pricing structure keeps costs under control and eliminates situations where simple fixes result in big expenses.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way across a network. For this reason, ransomware attacks are typically unleashed on weekends and at night, when support personnel may be slower to become aware of a breach and are less able to mount a rapid and forceful response. The more lateral progress ransomware can manage inside a target's network, the longer it takes to recover basic IT services and damaged files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is designed to guide you to take the time-critical first phase in responding to a ransomware assault by putting out the fire. Progent's remote ransomware engineers can help you to identify and quarantine infected devices and protect clean resources from being compromised. If your network has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Our System Has Been Hacked: What Should We Do Now?
If your network is now fighting a security emergency other than ransomware, go to Progent's Urgent Remote Network Help to see how to get fast aid. Progent maintains a pool of certified cybersecurity experts who offer online and on-premises support that includes containment, mitigation, restoration, forensics, and hardening of your cybersecurity defense to guard against future exploits.
For companies who have prepared in advance for an attack, the step-by-step post-attack handling procedure outlined by GIAC is Progent's approved method of handling a major security penetration.
Introduction to Progent's Security Expertise
Managing network protection as well as staying ready for recovering critical information and functions following an attack demands an on-going process that entails an array of tools and processes. Progent's certified consultants can help your business at any level in your attempt to safeguard your IT system, ranging from security evaluation to designing a complete security strategy. Important technologies supported by Progent's security consultants include Security Planning and Prevention, Information Restoration and Security Forensics, and Managed Filtering of E-mail-Based Threats.
Planning and Implementing Protected Networks
Every company ought to develop a carefully thought out security strategy that incorporates both preventive and reactive elements. The proactive plan is a set of precautions that helps to reduce security gaps. The reactive strategy defines activities to help security staff to evaluate the damage resulting from an attack, remediate the damage, record the experience, and restore network functions as quickly as feasible. Progent can advise you how to build security into your company processes. Progent can set up auditing software, define and execute a secure computer infrastructure, and propose procedures and policies to maximize the safety of your network. Progent's security experts are available to help you to configure a firewall, design safe online and mobile connectivity to e-mail and information, and configure an efficient virtual private network (VPN).
If your company is interested in an affordable option for jobbing out your security management, Progent's Round-the-clock Network Support Packages feature non-stop online network monitoring and immediate response to emergencies.
Hybrid Cloud Solutions
Progent can assist your company you to design, implement, administer and troubleshoot enterprise hybrid cloud solutions that combine physical and cloud hosted infrastructure and that are compliant with regulatory data security requirements. (Learn about Progent's Microsoft 365 integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration expertise.)
System Restoration and Failure Analysis
Progent provides skill in restoring networks and servers that have been hacked, are suspect, or have failed as a result of a security penetration. Progent can show you how to evaluate the losses caused by the breach, restore ordinary business operations, and recover information lost as a result of the breach. Progent's security engineers can also oversee a thorough forensic analysis by going over activity logs and using other advanced assessment techniques. Progent's experience with security issues reduces your off-air time and allows Progent to propose efficient measures to avoid or mitigate new attacks.
Ransomware Cleanup and Recovery Consulting
Progent can provide the services of proven ransomware recovery consultants with the skills to reconstruct an IT network victimized by a ransomware cryptoworm like Ryuk, Dharma, NotPetya, or Locky. To find out more, visit ransomware cleanup and restoration expertise.
Work-from-Home (WFH) Security Expertise
Work-from-Home (WFH) workers typically utilize their own devices and often operate in a unsecured physical space. This increases their susceptibility to cyber threats and calls for judicious configuration of firewalls, anti-malware tools, multi-factor authentication, remote monitoring, extensive end-user training, and the creation of policies built on leading practices. Progent's seasoned roster of Work-from-home solutions consultants can assist you to plan, configure and maintain an effective cybersecurity solution that guards vital IT assets in environments that incorporate an at-home workforce and hybrid workers.
Software/Firmware Update Management Services
Progent's managed services for patch management offer businesses of all sizes a flexible and affordable solution for assessing, testing, scheduling, applying, and documenting software and firmware updates to your ever-evolving information system. Besides optimizing the protection and reliability of your IT environment, Progent's software/firmware update management services permit your IT team to concentrate on line-of-business initiatives and activities that deliver maximum business value from your network. Read more about Progent's software/firmware update management support services.
Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centered cyberthreat defense stack that features computer learning software and advanced services to deliver comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact agents can be loaded in minutes to guard popular endpoints against increasingly sophisticated threats such as ransomware, familiar and brand-new malware, trojan viruses, hacking tool sets, memory exploits, script misuse, invasive macros, and living-off-the-land (LotL) abuse. Progent is a certified SentinelOne Partner and dealer and oversees thousands of endpoints protected by SentinelOne technology. SentinelOne Singularity is always the first endpoint response software activated by Progent to provide control and visibility of a client's network in the first stages of a ransomware breach. For more information, see Progent's SentinelOne-based Extended Detection and Response expertise.
Consulting Services for Horizon3.ai's NodeZero PEN Testing Solutions
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that supports repeated, simultaneous, programmable assessment of your internal and perimeter network so you can uncover, prioritize, fix, and verify security vulnerabilities before threat actors can exploit them. NodeZero pentests can strategically plant decoys called tripwires such as bogus credentials to detect when your environment is currently under attack across high-risk attack paths. Tripwires generate enough information to allow you to take action promptly with your incident response tools and procedures before an attacker can wreak havoc. Progent can provide the expertise of a NodeZero Certified Operator (NCO) who can help you to use NodeZero to carry out thorough penetration tests of your network perimeter and your internal network so you can determine your current security posture. Progent can also assist you to harden your existing network security and can help you to plan and implement a unified cybersecurity ecosystem that simplifies management and provides maximum protection for on-premises, multi-cloud, and perimeter IT resources. To find out additional details about Progent's threat assessment services powered by on NodeZero's pentest platform, refer to Consulting Support for NodeZero's Penetration Test Products.
Stealth Penetration (PEN) Security Assessment Services
Stealth penetration testing is an important part of any overall network security plan. Progent's security experts can run thorough penetration checks without the knowledge of your organization's internal IT resources. Stealth penetration checking shows whether existing security defense systems such as intrusion incident alerts and event log analysis are correctly configured and consistently monitored. Progent can provide continuous automatic penetration testing to define your internal/external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, overlooked patches, and unsound IT product defaults can be combined by hackers into the multi-front attacks common to modern variants of ransomware. Get additional information about Progent's Stealth Penetration Testing Consultants.
Progent's Low-Cost Managed Services for Information Assurance
Progent's low-cost ProSight family of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. Managed services available from Progent include:
ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes SentinelOne's next generation behavior-based machine learning technology to defend endpoint devices and physical and virtual servers against modern malware assaults like ransomware and email phishing, which easily evade legacy signature-matching AV tools. ProSight ASM protects on-premises and cloud resources and provides a single platform to automate the entire malware attack progression including filtering, identification, mitigation, remediation, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats. Progent is a SentinelOne Partner. Find out more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
ProSight Enhanced Security Protection (ESP) services deliver affordable in-depth protection for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, endpoint management, and web filtering through leading-edge technologies incorporated within one agent accessible from a unified control. Progent's security and virtualization consultants can assist your business to design and configure a ProSight ESP deployment that meets your organization's specific requirements and that helps you achieve and demonstrate compliance with government and industry information security regulations. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for urgent action. Progent's consultants can also help your company to set up and verify a backup and restore system such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's
ProSight Data Protection Services: Managed Backup
Progent has worked with leading backup product companies to produce ProSight Data Protection Services (DPS), a selection of subscription-based offerings that deliver backup-as-a-service (BaaS). All ProSight DPS services automate and monitor your data backup processes and enable transparent backup and fast restoration of important files/folders, apps, system images, and Hyper-V and VMware virtual machines. ProSight DPS helps you avoid data loss resulting from hardware breakdown, natural disasters, fire, malware like ransomware, human mistakes, ill-intentioned insiders, or application bugs. Managed backup services available in the ProSight DPS product line include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda dedicated hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can help you to determine which of these managed services are most appropriate for your IT environment.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of top information security vendors to provide web-based control and world-class protection for your email traffic. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to external threats and saves network bandwidth and storage. Email Guard's onsite security gateway appliance provides a further layer of analysis for inbound email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall. For more information, see ProSight Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo authentication services utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo supports single-tap identity verification with iOS, Android, and other out-of-band devices. With 2FA, when you log into a secured online account and enter your password you are asked to confirm your identity via a unit that only you possess and that uses a different ("out-of-band") network channel. A wide selection of out-of-band devices can be utilized for this added means of authentication including a smartphone or wearable, a hardware/software token, a landline phone, etc. You may register multiple verification devices. For details about ProSight Duo identity authentication services, refer to Duo MFA two-factor authentication services for remote workers.
ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected Tier III data center on a fast virtual host configured and maintained by Progent's network support professionals. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the applications. Because the system is virtualized, it can be ported easily to a different hardware solution without requiring a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, your business is not tied one hosting service. Learn more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and protect data about your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to half of time wasted looking for vital information about your network. ProSight IT Asset Management features a centralized location for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you're making enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require the instant you need it. Learn more about ProSight IT Asset Management service.
Specialized Security Services Available from Progent
Progent's seasoned engineers offer world-class specialized help in key facets of IT protection such as:
Information Risk Audits and Security Compliance Assessment
Progent offers expertise with security evaluation software such as Microsoft Baseline Security Analyzer and LANguard from GFI for performing a variety of comprehensive system scans to uncover possible security holes. Progent has extensive skills with these and similar utilities and can help you to understand assessment results and react appropriately. Progent's security engineers also offer web application testing and can conduct expert assessments of enterprise-wide security to determine your company's compliance with important global security specifications such as FISMA, PCI, and ISO 17799. In addition, Progent can evaluate the effectiveness of your wireless security covering in-place wireless appliances as well as portable handsets. Get the details about Progent's Information Risk Evaluation and Compliance Assessment.
Cisco Network Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Help
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals can deliver world-class technical support for Cisco's entire family of security and VPN products such as PIX 500 Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure broadband and integrated services (IS) routers, wireless access points, Meraki cloud-managed APs, and Catalyst Series switches. Read more information about Cisco Security, Virtual Private Network and Wireless Expertise.
Other Firewall and VPN Technologies
In addition to supporting a wide array of security solutions available from Microsoft and Cisco, Progent offers businesses of any size top-level support for products from other major firewall and VPN suppliers. Progent's engineers offer:
- Palo Alto Networks PA-Series Firewalls Integration
- Check Point Software Support
- Barracuda CloudGen Firewall Consultants
- WatchGuard Engineering Services
- Juniper and NetScreen Integration
- SonicWall Inc. Expertise
- Fortinet FortiGate Firewall Deployment and Support
- Symantec Technical Assistance
CISM defines the core skills and international benchmarks of service that information technology security professionals are required to achieve. CISM provides business management the assurance that consultants who have earned their CISM possess the background and skill to offer efficient security administration and engineering support. Progent can provide a CISM consultant to help your enterprise in vital security disciplines such as information security governance, risk assessment, data security process management, and crisis response support.
Get more information about Progent's Certified Information Security Manager Security Consulting Services.
Certified Information Systems Security Professionals (CISSP) Security Support Expertise
Progent's Certified Information Systems Security Professionals (CISSPs) are security specialists who have earned CISSP accreditation through demonstrated professional work, rigorous study, and exhaustive testing. CISSP Certification indicates mastery of a worldwide standard for information security. ANSI has granted the CISSP credential accreditation in the area of IT security under ISO/IEC 17024. Fields of knowledge covered under CISSP include cybersecurity management practices, security architecture and models, connection control methodology, applications development security, business processes security, hardware security, encryption, communications, Internet security, and business continuity planning.
Find out additional details concerning Progent's CISSP Consulting Expertise.
CISSP-ISSAP Premier Consultants for Secure Network Infrastructure
Progent's ISSAP Premier security experts are specialists who have earned ISSAP accreditation as a result of rigorous testing and extensive experience. field experience with network security design. ISSAP security experts have acquired in-depth understanding of access control mechanisms and techniques, phone system and network security, cryptography, needs evaluation, BCP and disaster recovery, and physical security integration. Progent's ISSAP-certified security consultants can help your company with all phases of architecture security.
Learn additional details concerning Progent's ISSAP Certified Protected System Architecture Engineering Services.
CISSP-ISSEP Premier Security Engineering Consultants
Network Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the support of a certified CISSP-ISSEP network security expert to assist your enterprise to utilize current system security engineering theory and processes in system development, evaluate system security designs according to cybersecurity engineering leading practices, create viable system designs that incorporate compliant security mechanisms for all key system functions, develop effective configuration strategies to deliver operational security, perform in-depth risk analysis, and recommend practical cybersecurity solutions that balance your operational requirements with your organization's risk tolerance.
Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.
CISA Security Auditor Consulting Expertise
The CISA credential is a globally recognized achievement that indicates mastery in information system security auditing. Certified by the American National Standards Institute (ANSI), the CISA credential requires that candidates undergo an exhaustive examination administered by the ISACA professional group. Progent can provide the expertise of a CISA-Premier security engineer able to assist businesses in the areas of IS audit services, information technology governance, network assets and architecture lifecycle, IT service delivery, protecting information assets, and disaster recovery preparedness.
Learn more information about Progent's Certified Information Systems Auditor Support Expertise.
CRISC-certified Network Risk Management Consultants
The CRISC program was established by ISACA to verify an IT professional's skills to design, implement, and support information system control mechanisms to reduce network risk. Progent offers the expertise of a CRISC-certified consultant to assist you to develop and carry out a workplace continuity strategy that follows industry best practices identified by CRISC and crafted to align with your organization's risk tolerance, business goals, and budgetary guidelines. Progent's risk management expertise is complementary to the support available from Progent's CISA-Premier security engineers for objectively assessing your IS management design and also with the expertise of Progent's CISM experts for implementing company-wide security policies.
Read more information about Progent's CRISC Risk Management Expertise.
Global Information Assurance Certification Professional Services
Global Information Assurance Certification was established in 1999 to certify the skill of computer security experts. GIAC's goal is to ensure that a certified professional possesses the skills appropriate to provide support in critical categories of network, data, and application software security. GIAC certifications are acknowledged by businesses and government organizations throughout the world including U.S. National Security Agency. Progent can provide the expertise of GIAC certified consultants for all of the network security capabilities covered within GIAC certification programs including assessing perimeters, incident handling, traffic analysis, web services security, and SIEM solutions.
Learn additional details concerning Progent's GIAC Information Assurance Services.
Depend on Progent for Network Security Support
If your organization is located in Napa California and you want network security help, phone Progent at
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
| City | Address | Phone | Link |
| Napa | 2180 Jefferson St Napa, CA 94559 United States |
(707) 819-9099 | Napa Network Support Services |
| Petaluma | 755 Baywood Drive, 2nd Floor Petaluma, CA 94954 United States |
(707) 772-1334 | Petaluma Network Support Services |
| San Rafael | 4040 Civic Center Drive, Suite 200 San Rafael, CA 94903 United States |
(415) 526-1400 | San Rafael Network Support Services |
| Santa Rosa | 131 Stony Circle, Suite 500 Santa Rosa, CA 95401 United States |
(707) 303-4400 | Santa Rosa Network Support Services |
An index of content::
Duo Identity Verification Remote Support
ProSight Duo MFA Onsite Technical Support
Progent's Duo service plans incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation on iOS, Android, and other out-of-band devices.
WLAN controller Support and Integration
DNA Center Computer Consultants
Catalyst line of Wi-Fi controllers streamline the administration of wireless LANs by unifying the configuration and management of wireless APs, tuning Wi-Fi throughput by reducing the effect of radio frequency congestion, improving wireless availability with fast auto-failover, and hardening security by identifying cyber threats and filtering traffic content based on user type and locale. Progent can help you to deploy Cisco Wi-Fi controllers to manage wireless LANs of all sizes. Progent can help you to maintain and troubleshoot your current Cisco-based Wi-Fi solution or implement a smooth transition to Cisco's modern Wi-Fi controller technology.
Designers Microsoft Certified Partner
Top Quality Microsoft Certified Computer Service
Progent is a Microsoft Certified Partner with special competencies such as Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who earn the top customer satisfaction and are afforded the tightest operational relationship with Microsoft. The knowledge, capabilities, and commitment required to earn the status of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to provide your company better support for your IT network.
Dynamics GP SmartList Designer Consultancy
Urgent Specialists Dynamics GP Customization
Dynamics GP accounting includes analysis and reporting features that allow you to track all business processes, sales and spending, and market trends with built-in drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting consulting expertise can enable you to create reports that let you analyze your business more completely, turning uncooked data into useful management information. Progent can enhance your reporting and analytics by offering Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and programming design with VBasic, XML and other tools in order to deliver custom line-of-business software development and eCommerce applications that work seamlessly with Dynamics GP.
Email Guard DLP Consulting Services
ProSight Email Security Gateway Consult
Progent's ProSight Email Guard solution uses the technology of leading information security companies to deliver centralized management and comprehensive protection for your inbound and outbound email. The powerful architecture of Progent's ProSight Email Guard managed service combines cloud-based filtering with a local gateway appliance to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This reduces your exposure to inbound attacks and conserves network bandwidth and storage. Email Guard's on-premises gateway device provides a further level of analysis for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall.
CloudSuite 9.01 Services
Infor SyteLine CloudSuite Business Analyst Consulting
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that embodies more than a quarter century of background helping manufacturing and service companies to simplify complex supply chains and streamline critical business processes to bring products to market quickly and adhere to customer commitments consistently. Progent offers the skills of an ERP consultant with more than 20 years of background with the SyteLine/CloudSuite Industrial product family. Progent offers remote or on-premises consulting that can range from as-needed guidance to solution planning and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, customization, CPQ, web site integration, technical support, data conversion, Excel and SQL integration, disaster recovery planning, and DBA services.
Offsite Automated Backup Services Consultant Services
ProSight DPS ECHO Hybrid Cloud Backup Services Onsite Technical Support
ProSight Data Protection Services ECHO offer small and medium-sized businesses an affordable end-to-end service for secure backup/disaster recovery (BDR). For a low monthly rate, ProSight DPS automates your backup activities and allows rapid restoration of critical data, applications and VMs that have become unavailable or damaged as a result of hardware failures, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can deliver advanced expertise to set up ProSight Data Protection Services to to comply with regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to restore your critical information.
Computer Consulting Service Desk Sharing
Award Winning Extended Help Desk IT Services
Progent's Co-managed Help Desk service makes it possible for your business to split the load for Help Desk support seamlessly between your in-house IT team and Progent's roster of certified technical support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the leading shared professional services automation platform for handling service requests, ticketing, ownership, status tracking, and reporting.
Support and Setup Cisco AnyConnect
Computer Consultant Adaptive Security Device Manager
Progent's experienced Cisco network security consultants offer expert PIX Firewall and ASA Firewall consulting services covering infrastructure design, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and software policy enforcement, sophisticated attack defense, and secure access services. Ranging from economical, easy-to-install desktop appliances for small and home businesses to scalable gigabit products, Cisco PIX Firewall and ASA Firewalls offer a high level of security, performance, and excellent reliability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, specially designed platform, eliminating possible OS-specific security gaps.
Engineers ProSight Email Denial of Service Protection
Consultancy ProSight Email Content Filtering Service
Progent's ProSight Email Guard solution uses the technology of top information security vendors to provide centralized control and world-class protection for all your inbound and outbound email. The hybrid architecture of Email Guard managed service combines cloud-based filtering with a local security gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter acts as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a deeper layer of inspection for inbound email. For outbound email, the local gateway offers AV and anti-spam protection, DLP, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall.
Mac Application Training Professional
Macintosh Training
Progent offers onsite education customized for individuals who wish to broaden their knowledge of the macOS and OS X operating system, Apple Mac computers, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or individual online classes for Mac applications.
Microsoft 365 Power BI Integration Information Technology Consulting
Office 365 IT Consultants
Microsoft 365, formerly branded Office 365, is Microsoft's growing suite of client productivity applications and cloud-hosted services offered on a monthly or annual subscription basis. Microsoft 365 applications and cloud-based services are offered in an array of product bundles targeted at markets from students and households to global enterprises. Progent can provide quick and easy remote access to specialists with expertise in Microsoft, Mac, iOS, and Google Android platforms. Progent can assist you to understand the wealth of subscription plans available with Microsoft 365 and integrate your information network with Microsoft 365 so you derive top business value. Progent offers expertise with cross-platform networks that include Windows, macOS or OS X, and Linux technology. Progent can also assist you to create and manage hybrid ecosystems that seamlessly combine local and cloud-based products and services.
9800-L wireless controller Specialists
WLAN controller Technical Support Services
Catalyst line of Wi-Fi controllers streamline the administration of wireless networks by unifying the provisioning and management of wireless APs, tuning wireless performance by limiting the impact of RF congestion, improving wireless uptime with fast auto-failover, and strengthening security by identifying cyber threats and analyzing network traffic according to user type and location. Progent can assist you to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of any size. Progent can help you to administer and debug your existing Cisco Wi-Fi solution or implement a smooth transition to Cisco's modern Wi-Fi controller solutions.
CIO Professionals
Troubleshooting CIO
Progent can provide the temporary services of a seasoned CIO who can offer a broad perspective to assist your company pick and support network technology to match your present needs and that can serve as a solid foundation for your future growth. Progent's part-time Chief Information Officer services offer financial advantages to organizations who want to optimize the impact of their network expenditures but who are without the budget or unwilling to take on another high-level position to their head count. Since Progent is vendor-neutral, with a large team of engineers certified to maintain all major OS platforms and networking technologies plus a wide range and application software, Progent is in an ideal situation to offer unbiased advice as well as advanced technical help for developing information solutions that fit the particular needs of your business.
Emergency Altaro VM Backup Live Backup Engineer
Hornetsecurity Altaro VM Backup Restore Technical Support
Altaro VM Backup from Hornetsecurity provides small businesses a dependable and affordable solution for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted architectures and also enables cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or onsite consulting services to assist you to design, install, manage and debug a comprehensive backup/restore solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup software.
24x7 Microsoft Dynamics NAV Technology Consulting
Immediate Dynamics NAV Applications Consulting
Microsoft Dynamics Business Central (previously, formerly} called Dynamics NAV and Navision) offers small and midsize businesses a single soultions for financial management, inventory, operations, capacity planning, procurement, sales and marketing, supply chain management, and advanced analytics. Progent's Dynamics 365 Business Central experts can assist your organization to maintain your older Dynamics NAV system or upgrade smoothly to a cloud-based, onsite, or hybrid deployment.
24 Hour Computer Consultant SQL Server 2019 Security and Compliance
SQL Server 2019 and Amazon Marketplace Web Service Outsourcing
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable online and on-premises expertise, software development, and troubleshooting services for businesses of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can assist customers design and execute an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates onsite and cloud-based infrastructure into a seamless information management solution.
IT Consultants Microsoft Help Desk
Help Desk Process Specialists
The Helpdesk support delivery model adopted by Progent's Technical Response Center gives small organizations an dependable alternative to dependence on freelance consultants by offering extensive technical knowledge shared by numerous engineering teams, optional round-the-clock access to emergency assistance, fast escalation to appropriate engineers for handling even the most complex issues, service consistency and reliability, quick follow-up overseen by seasoned support managers, a variety of convenient ways for initiating service jobs, and excellent progress transparency made possible by ticket tracking and available through a web portal.
Microsoft .NET Android Outsourced Programming
Microsoft Certified .NET Visual Basic Integration Firm
If you want to update your production web site, build internal webs for applications such as human resources or employee education, establish a high-impact web presence for a new business, or write enterprise-class, data-driven custom web applications, Progent can provide skilled and proven web developers. Progent's consultants can also show you how to build and manage a secure, fault-tolerant server and communications network, including off-site and wireless connectivity, to run your web tools.
SCDPM 2012 Reporting Network Consulting
SCDPM 2012 and Hyper-V Specialist
Progent's Microsoft-certified consultants offer remote or in-person support to assist companies of all sizes to design, deploy, manage, and repair a backup system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from older versions of SCDPM or from another backup system, and Progent can integrate your Data Protection Manager deployment for on premises, cloud-based, or hybrid environments. Progent can provide occasional help for resolving especially stubborn problems, or comprehensive project management services. Progent can also help you to incorporate Data Protection Manager into a comprehensive disaster recovery plan.
Barracuda Networks F800C Series Firewalls Network Security Auditor
Barracuda Networks Firewalls Auditing
Barracuda's value-priced CloudGen Firewall devices offer web filtering, remote connectivity, SSL VPN, high-security SD-WAN, and modern Zero-Trust support along with centralized management encompassing your complete enterprise including on-premises, cloud, and hybrid deployment architectures. Public clouds supported include Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent has the expertise to serve as your one-stop resource for network help, maintenance, education, and cybersecurity consulting.
Network Performance Optimization Consultant Services
Automatic Topology Mapping Support Outsourcing
Progent's ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized businesses to diagram, monitor, reconfigure and troubleshoot their networking appliances such as routers, firewalls, and wireless controllers as well as servers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept current, copies and manages the configuration information of almost all devices on your network, monitors performance, and generates notices when potential issues are detected. By automating complex management and troubleshooting processes, ProSight WAN Watch can cut hours off ordinary chores like network mapping, expanding your network, finding devices that require important software patches, or identifying the cause of performance bottlenecks.
Top Windows Server 2008 Security Remote Troubleshooting
Consulting Services Microsoft Windows Server 2008 R2
Progent's Microsoft-certified consultants can assist you you to evaluate the advantages of Windows Server 2008 for your business, create pilot systems and rollout plans, integrate Windows Server 2008 with your network infrastructure and applications, train your support staff how to use new administration tools, and provide ongoing consulting and troubleshooting via budget-friendly options including Contact Center service and online technical assistance.
After Hours Consult Microsoft Hyper-V 3.0 Server Virtualization
IT Consulting Hyper-V 3.0 Server
Microsoft Windows Server 2012 R2 Hyper-V improves virtualization in critical areas including secure multitenancy, flexible network infrastructure, cloud readiness, expandability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can help your business to benefit from Hyper-V to deploy and maintain virtual servers to reduce IT costs and improve productivity.
Application Programming Engineer
Cisco Expert SharePoint application development Specialist
Progent's team of expert programmers, database designers, and program management consultants can assist enterprise clients to complete development projects for Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include access to seasoned program managers for high-level planning and project co-ordination or Progent can assist clients plug expertise gaps by offering database designers and programmers skilled in building RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help clients to integrate SharePoint with additional data sources such as SQL Server and Excel to create data-intensive intranets and portal sites. Progent also offers expertise with multiple web development technologies and can help clients to create, enhance, troubleshoot, or migrate web-based applications to take advantage of the most current web technology.
Microsoft Forefront TMG Network Consultants
Information Technology Consulting Forefront Threat Management Gateway
Forefront Threat Management Gateway is based on the powerful security technologies of Microsoft Internet Security and Acceleration Server and provides a centrally managed Internet gateway that acts as a single-server solution for a variety of security functions including an multi-layer firewall, URL monitoring and filtering, antimalware, intrusion protection, application proxy, VPN management, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 includes advanced web security reporting capabilities, permits custom reporting powered by SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual machine to lower expenses and enhance recoverability. Progent's Microsoft engineers can assist you to plan and carry out test and production deployments; integrate Microsoft Forefront TMG 2010 with Windows Server 2008 R2, AD, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; install Microsoft Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent's consultants can also assist your organization to upgrade economically to Microsoft Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
Microsoft Forefront TMG 2010 Troubleshooting
Microsoft Expert Forefront Network Inspection System Online Support Services
Forefront TMG 2010 builds on the proven security capabilities of Microsoft Internet Security and Acceleration Server 2006 and offers a easily administered Internet gateway that acts as a single-server platform for a variety of security features such as an application layer and network layer firewall, URL monitoring and filtering, antimalware, IPS, reputation services, VPN control, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 includes comprehensive web security reporting features, allows custom reporting powered by Microsoft SQL Server, works with Active Directory to streamline policy enforcement, and can be installed as a virtual server to cut costs and improve availability. Progent's Microsoft consultants can help you to plan and execute pilot and production implementations; interface Forefront Threat Management Gateway 2010 with Windows Server 2008, Active Directory, Microsoft SQL Server, Exchange Server, and Microsoft SharePoint 2010; install Microsoft Forefront Threat Management Gateway to run on a virtual server with Microsoft Windows Hyper-V; and provide ongoing support and repair services. Progent's consultants can also help you to migrate economically to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
macOS Configuration Consult
24-Hour macOS Troubleshooting Consult
Progent offers national remote phone support and consulting services for businesses that run macOS and OS X environments or whose information systems feature a mix of Apple Mac and Microsoft Windows products. Progent's engineers can provide Mac users a variety of IT services including desktop support, migration to the current edition of macOS from other earlier versions of macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also help your business with Apple iPhone and Apple iPad integration and management, or migrating to iCloud services. Remote IT help provides maximum leverage for your IT dollar by protecting client efficiency and shortening the hours billed for computer analysis and repair. Sophisticated online support tools and experienced technicians and consultants combine to enable Progent to solve the majority of network issues without squandering time and expense by going to your site. In the vast majority of cases your network problems can be dealt with over the phone or through a combination of phone help and remote connectivity. Progent can put you in touch with Cisco certified CCIE network experts and CISSP premier security specialists to help you with the most difficult network problems.
Online Support Aironet
Aironet 802.11ac AP Support and Help
Progent's Cisco CCIE wireless network consultants offer remote or on-premises configuration and troubleshooting services to assist your organization to plan, configure, update, tune, manage and debug Aironet Wi-Fi access point deployments of any scale or topology. Progent's Cisco wireless controller experts can also assist you to combine your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise connectivity solution that is simple to manage and scale. Progent also offers affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, placement and configuration of Aironet wireless access points to accommodate your unique workplace design, construction, and anticipated workloads.
24-Hour SQL Server 2012 Performance Tuning Technology Consulting Services
PowerPivot for Excel Technical Support
Progent can provide the support of Microsoft-certified engineers as well as experienced database application developers, database administrators, project managers, Cisco-certified network engineers, business continuity specialists, and certified security consultants to assist you to assess the likely benefits of Microsoft SQL Server 2012 for your organization, install pilot environments at your datacenter or at Progent's test lab, design and carry out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS platforms, and define an efficient and secure network infrastructure that helps you realize the full business benefit of SQL Server 2012.
SQL Server 2017 Data Mining Professional
SQL Server 2017 and Amazon Marketplace Web Service Remote Troubleshooting
Progent's Microsoft-certified SQL Server 2017 experts can assist your business to evaluate the business advantages of migrating to SQL Server 2017 and can assist you to design and implement a cost-effective migration of your current SQL Server environment to any network architecture including onsite, cloud-hosted, or hybrid. Progent's SQL Server experts offer remote or onsite support ranging from as-needed architecture review or debugging to comprehensive project management and co-management to make sure your SQL Server 2017 project is carried out on schedule and on budget.
Immediate Great Plains Migration Integration Services
24/7 MCSE Expert Certified Dynamics GP Power BI Computer Consultant
Progent's Microsoft certified consultants provide a variety of support services for Dynamics GP. Microsoft Dynamics GP/Great Plains is an accounting and ERP platform built, like all Microsoft financial solutions, on the expandable and familiar platform of Windows technology. Dynamics GP provides a cost-effective solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to deploy and integrate, and with its segmented approach you can purchase only the functions you currently require, with the option to add clients and enlarge functionality in the future. Progent's Dynamics GP/Great Plains support engineers can show you how to install, configure and manage the current version of Microsoft Dynamics GP or upgrade smoothly from an earlier edition.
ProSight VM Hosting Professionals
Private Cloud Hosting for Virtual Data Centers Consultant Services
Progent's ProSight Virtual Hosting service offers complete hosting of a small or mid-size company's production servers in an environment that gives the highest degree of availability and expandability and is also easy to migrate to another host. ProSight Virtual Hosting and management services are built upon mature virtualization technologies that allow small and midsize companies with mixed- platform IT systems to economize significantly on the costs of capital investments, system maintenance, and IT administration while achieving world-class fault tolerance and an unmatched level of vendor independence.
SharePoint Computer Engineer
Office SharePoint Server 2010 Professionals
Progent's Microsoft-certified consultants offer companies of any size consulting, technical support, and application development services for SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that uses web-based technology for efficiently connecting people, teams and data. SharePoint provides a common spot for your workers or clients to connect to, organize, share and interact with useful information, files, and software and to interact with other people. Microsoft SharePoint enables quicker and more intelligent decisions, more effective sharing across teams and more economical business processes. Windows SharePoint Services connect workers, clients, workgroups and projects with the information they've developed in a manner that makes data convenient to locate, download and apply. Progent's certified SharePoint consultants can help you to maintain your current SharePoint environment or upgrade to the current version of SharePoint Server or to SharePoint Online.
Double-Take Replication Troubleshooting
Double-Take Replication Technical Support Services
DoubleTake/Carbonite Software publishes a selection of products intended to provide small and midsize companies a range of cost-effective solutions for replicating and restoring business-critical workloads such as Exchange Server, Microsoft SQL Server, RIM Blackberry, and Microsoft SharePoint. Progent's disaster recovery planning consultants have in-depth backgrounds integrating DoubleTake/Carbonite products into small company IT systems to create an advanced state of fault tolerance and disaster recovery capability at a budget-friendly price.
Windows and Solaris Online Support
Windows and UNIX Services
Progent's UNIX platform support services provide small businesses and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise provides you with a convenient single source to show you how to create and maintain a protected and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
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