UNIX, Linux, Sun Solaris, Mac OS X Phone-based Support for
Napa Small Business Network Systems
For small businesses located in Napa California, Progent provides technical support for networks powered by UNIX or Linux or for environments that feature a combination of UNIX and Windows technology. Progent has delivered online troubleshooting to companies in all 50 states in the U.S. (Refer to Progent's client recommendations). In addition, Progent offers the expertise of Cisco CCIE network specialists for complex infrastructure issues, plus the assistance of CISA and CISM-certified security engineers to handle advanced security architecture and business continuity preparedness.
Progent's online technical support services offer exceptional value because they are equipped with the practical experience and the sophisticated technology to solve most information system problems quickly. Efficient support lowers direct costs since solutions require a smaller number of billable consulting minutes. Online help also eliminates the expense of dispatching an engineer to your site. Your company saves additionally with incidental expenses by reducing or avoiding system outages and associated costs due to business disruption, upset clients, idle employees, and de-focused executives.
Progent's billing policy for online help is designed to get the most out of your network support investment. Progent charges on a per-minute basis for telephone-based consulting, so you are invoiced just for the support that you actually get. Unlike typical online service firms, Progent requires no service activation surcharge or minimum fees. Progent's per-minute billing unit and clean model for billing eliminate scenarios where quick repairs manage to end up as large tabs. Progent's penchant for disposing of technical issues quickly results in your business conserving money.
Progent's Online Service Tools
Through years of experience, Progent has fine tuned a set of optimized tools and field-tested processes that permit the maximum degree of effectiveness for remote consulting and repair for small and midsize business information networks. Progent offers safe Virtual Private Network support for gateways from multiple popular vendors including Microsoft, Cisco, Juniper, Sonicwall and Watchguard. Secure VPN connectivity allows the experts of Progent's Technical Response Center to access your system remotely without breaching system security.
Progent's proprietary technical support database system stores thorough documentation of the service that Progent's customers have received. Progent's team service personnel have the benefit of the details of assistance rendered to each Progent customer by any Progent engineer. This archive of anomalies and resolutions is stored as an easily retrievable proprietary knowledge base that permits Progent's remote technical professionals to communicate their experiences company-wide to make sure that the quality of Progent's support services grows daily. Progent's advanced accreditations and close relationships with important industry leaders such as Cisco and Microsoft make available additional vast support knowledge bases and allow priority access to vendors' in-house support staff so Progent's online service experts can determine optimal resolutions promptly.
Get Remote UNIX/Linux, Solaris, or macOS and OS X Technical Support from Progent
To get started with Progent's remote services in Napa California or to find out more about Progent's phone support options, call Progent at
Phone-based Support Services Available from Progent
Progent's phone-based technical service professionals possess advanced credentials in an extensive array of disciplines. This breadth of capability permits Progent's engineers to tackle practically any emergency that may take place in a small business information system. Certificates earned by Progent engineers in UNIX-family platforms include Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications owned by Progent technical support experts include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, CCSP, CCVP, and Design Associate.
To provide assistance to clients with mixed-operating system networks, Progent also provides the skills of consultants with advanced Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager consultants, CISSP network security experts, and CISSP-ISSAP consultants.
Remote technical services available from Progent to small businesses in Napa include:
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UNIX, Linux, Sun Solaris, and macOS and OS X Support Services
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X online support services cover a wide range of computer technology such as network architecture, messaging systems, system and operational security, UNIX/Linux and Microsoft Windows integration, virtual server technologies for server hardware consolidation and easy management, and migration from older systems to current MS Windows or Linux-based solutions. Progent's group-oriented approach to resolving technical issues enables quick escalation, if necessary, to engineers with appropriate experience to tackle complex scenarios. This accelerates repair of critical problems, minimizes lost productivity, and cuts support costs.Progent's UNIX and Linux support engineers can offer emergency online assistance for diagnosing problems within UNIX, Linux, or Solaris networks powered by leading variants of UNIX including:
- Apple macOS and OS X
- Solaris
- IBM AIX
- HP-UX
- BSD
- SCO UNIX
- SGI/Irix
- RedHat Linux
- SUSE Linux
- Debian GNU/Linux
- Slackware
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Contact a Cisco Certified Internetwork Expert (CCIE) for High-level Infrastructure Problem Solving
The Cisco Certified Internetwork Expert (CCIE) certification is the top recognition for network professionals, and indicates a person's networking skills at the expert level. CCIEs know how to resolve the most complex challenges surrounding network infrastructure design, deployment, administration, protection, and repair. Cisco qualified CCIEs work closely with Cisco's internal support staff in isolating anomalies with Cisco IOS network administration tools and developing workarounds or locating program updates. CCIEs provide exceptional cost-effectiveness because their broad expertise enables them to fix the most intractable problems quickly. In typical cases, less experienced engineers can struggle for many hours or even days with identical problems that a Cisco-qualified CCIE can dispose of in minutes.
Few consulting providers make CCIEs available to help small and mid-size businesses. Progent offers quick telephone contact with a Cisco-qualified CCIE so your company can get timely assistance for severe network infrastructure problems that are impacting business efficiency but are beyond the experience of your ordinary network service resources. Progent's CCIE consultants can communicate with your network via advanced on-line support tools in order to perform quick, safe, and affordable analysis and repair.
Progent's Cisco CCIEs can provide expertise in the entire range of Cisco's market leading family of networking appliances such as PIX 500 Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Modules, protected high-speed and IS routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed access points, VoIP phones and systems, Catalyst family switches, as well as VPN products.
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Certified MS Windows Experts
Progent's Microsoft-premier remote service engineers can provide network repair and consulting assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your business the assistance of consulting professionals who can assist your company with a broad range of platform support such as Windows Server 2022 solution design and migration support,
Windows Server 2019 consulting,
Windows Server 2016 migration and hybrid cloud consulting,
Windows Server 2012 R2 maintenance,
Windows Server 2008 R2 upgrade (help, assistance,
MS Exchange 2019 planning and configuration,
MS Exchange 2016 planning and deployment, Exchange Server 2013 consulting,
Exchange 2010 maintenance,
SharePoint 2016 migration and hybrid deployment expertise,
SharePoint 2019 design and integration, Microsoft Teams planning and integration, Microsoft Skype for Business migration consulting, Lync Server integration and Microsoft Office Communications Server upgrade, Forefront TMG 2010 administration and ISA Server maintenance, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 support,
Systems Center Operations Manager (SCOM) network monitoring,
Project Server and Server Online planning,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials cloud integration.
Progent also offers a wide range of online desktop support such as Microsoft Windows 11 integration and planning and implementing Microsoft 365 cloud solutions for Windows desktops.
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CISM and CISSP Premier System Security Consultants
Progent's accredited CISM and CISSP security engineers can provide a range of security services to bolster the protection of your UNIX/Linux, Solaris, Mac or Windows network against internal or external threats or help your company to recover quickly after a damaging breach. Security solutions offered by Progent cover in depth security audits utilizing utilities such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Solar Winds tools and Hydra; fast cleanup after malicious assaults; setting up firewalls; establishing safe techniques for remote and mobile communication; securing your email system from viruses, spam and directory harvest attacks; and managing 24x7 proactive monitoring.
- Hybrid Cloud Integration
Progent offers advanced online support services to help organizations of all sizes connect their IT infrastructure with popular public clouds such as Azure and Amazon Web Services (AWS). Progent can assist you to design and manage cost-effective environments that can include Windows and Linux systems and apps in both cloud-centric solutions or in hybrid network models that seamlessly combine local resources along with public clouds. To help you to incorporate public clouds with networks, Progent can provide a range of cloud migration services such as Microsoft 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud migration, Amazon Web Marketing Service development and debugging, and Google Cloud planning and integration consulting. Progent has more than two decades of background providing high-level consulting services online, and Progent can help you complete your cloud migration projects on schedule and within your budget.
Progent can provide the services of seasoned remote consulting experts for contract projects that small businesses frequently request. Progent's rates for longer-term consulting projects are set based on the level of expertise of the engineers assigned. Progent's background in these important areas of information technology allows customers to complete major initiatives within budget and on time. Progent's project-based remote consulting services include:
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Help Desk Call Center Services
Progent's Help Desk Call Center programs for small and midsize organizations with environments based on UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products include full-service Help Desk Call Center outsourcing, Virtual Help Desk services, and Call Center operations consulting. Progent's Standard Call Center support services are intended for smaller businesses who lack the budget to create an in-house Call Center but who require fast communication with a dependable Help Desk Call Center with proficient phone support as well as the technical depth to escalate the most challenging tasks to advanced engineers.Progent's Co-managed Help Desk services allow your IT organization to share the load for Help Desk services seamlessly between your IT staff and Progent's large roster of veteran desktop support technicians and matter experts (SMEs). Progent's Help Desk sharing service is an advanced support solution built around the top PSA platform for handling service requests, ticketing, ownership, progress tracking, and metrics.
Progent's Help Desk consulting expertise can aid you in establishing an effective new Help Desk Call Center or revamping your established organization, evaluating or customizing Help Desk software to address the particular requirements of your corporation, or providing temporary online personnel to work with your internal Help Desk team to handle high-demand situations like software transitions, major updates, or rolling out new applications.
Progent's Call Center staff of experienced network professionals gives your customers in Napa California fast contact with a reliable support resource with extensive experience delivering phone help and remote repair service for computer environments powered by UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's mission is to give the Call Center perception as a solid driver of company productivity, and Progent's policy is to fix instead of merely document IT problems.
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Applications Support: Training, Customization, and Problem Solving
Progent's Applications Consulting Team offers phone-based and in-depth engineering support and education in key business application areas that include Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also can deliver expertise, programming, and education for Microsoft business applications including CRM, Microsoft Project, Microsoft Office Word, and Microsoft Office Excel. To learn more information concerning Progent's expertise, custom development, and training offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Services.Progent's Apple Mac consultants can nurture the creative components of Mac computing by providing phone-based help support and education in graphics, audio, and video. Progent's support professionals offer help in a variety of Mac creative tools including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's Mac experts can also help you with common jobs like capturing or digitizing audio or video or putting together an audio/video post production facility.
Remote Network Monitoring Services
Progent can provide companies in Napa California online network monitoring support powered by MS Operations Manager network monitoring, adapted by Progent to suit your business so your IT support is proactive rather than reactive. By spotting emerging trouble spots before they result in full-scale emergencies, system monitoring can ward off disruptive and expensive service breakdowns. Progent can also use network monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Solaris, or macOS and OS X systems, Microsoft Windows systems, or networks based on a variety of OS platforms.
To contact Progent about emergency remote support with UNIX, Linux, Sun Solaris, or Apple macOS and OS X computer systems, visit Progent's Emergency Phone-Based Help, call
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
| City | Address | Phone | Link |
| Napa | 2180 Jefferson St Napa, CA 94559 United States |
(707) 819-9099 | Napa Network Support Services |
| Petaluma | 755 Baywood Drive, 2nd Floor Petaluma, CA 94954 United States |
(707) 772-1334 | Petaluma Network Support Services |
| San Rafael | 4040 Civic Center Drive, Suite 200 San Rafael, CA 94903 United States |
(415) 526-1400 | San Rafael Network Support Services |
| Santa Rosa | 131 Stony Circle, Suite 500 Santa Rosa, CA 95401 United States |
(707) 303-4400 | Santa Rosa Network Support Services |
An index of content::
Support Companies Cisco Architecture
Cisco Management Designer
Progent can help you to deploy Cisco's infrastructure products to create a robust foundation for your onsite, cloud-centric, or hybrid-cloud data center and improve operations in key areas including hardware consolidation, security and compliance, versatility, reliability, and disaster recovery.
Consultant Services Private Clouds for Small Businesses
Private Cloud Hosting for Virtual Data Centers Consultants
Progent's ProSight Virtual Hosting service combines proven virtual server architecture, a world-class data center, and the support expertise of Progent's Microsoft-certified engineering group to provide small and midsize businesses with a complete information technology outsourcing solution that improves network availability and security, eliminates management hassle, and lowers expenses. With Private Cloud Hosting, a smaller company can have each of its operating system platforms and key application servers supported within a secure and fault tolerant data center on a high-performance, high-availability virtual machine set up and maintained by Progent's computer service experts.
Automated Server Monitoring Professional
Automated Server Monitoring Online Technical Support
ProSight LAN Watch is Progent's server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your IT system running efficiently by checking the state of vital devices that power your information system. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your designated IT management personnel and your assigned Progent engineering consultant so any looming problems can be resolved before they can disrupt productivity.
Telecommuter Endpoint Management Configuration
At Home Employees Endpoint Management Support
Progent can help small and medium-size businesses to implement centralized endpoint management solutions for maintaining endpoint devices operated by telecommuters.
WiFi 6 Services
WiFi 6 Professional
Progent can help you plan, deploy, manage, and repair an efficient Wi-Fi network architecture, select appropriate technology, and configure access points, bridges, radio antennas, wireless controllers, and various wireless products. Progent can also help you put together a thorough 802.11x system security strategy that is well integrated with the security strategy for your entire corporate network.
Open Now Lync Server 2013 dial plans Services
Lync Server 2013 Web Apps Server Professional
Progent's Microsoft consultants can assist your company to evaluate the benefits of Microsoft Lync Server 2010 for your business and can help you to design and carry out a deployment of Microsoft Lync Server 2010 that consolidates the control of Instant Messaging and Presence and increases the output of your office employees, telecommuters, and mobile workforce. Progent can in addition assist your company to carry out an efficient upgrade to Microsoft Lync Server 2010 from Microsoft Office Communications Server or Microsoft Live Communications Server, integrate Microsoft Lync Server with Exchange Server, SharePoint Server, and SQL Server, show you how you can use Microsoft Lync Server to enhance the collaborative functions of Microsoft Office programs, and offer webinar training and continuing support for Microsoft Lync Server and other Microsoft platforms.
24-Hour External Network Security Inventory Technology Professional
Network Security Scan Specialists
Progent has put together two low-cost service bundles intended to enable small companies to get an impartial network security assessment from a premier security engineer. With Progent's External Security Inventory Scan, a security expert runs an extensive examination of your IT infrastructure from outside your firewall to determine potential weaknesses in the security profile you present to the outside world. With Progent's Internal Network Security Inventory Scan, a certified security professional runs a system scan from an authorized machine inside your firewall to uncover vulnerabilities to inside assaults. Both security inventory services are set up and run from a secured external location.
IT Consultants Backup as a Service
MFA and Single Sign-on (SSO) Consultant Services
Progent recommends five critical cybersecurity practices for companies on a minimal IT budget.
Oracle database Reporting
Integration Oracle
Progent offers affordable online access to a certified Oracle database administration expert or an Oracle software programmer. Progent can provide advanced database administration services for any version of Oracle's RDBMS platform and can also assist you to plan, create, enhance, or fix Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also offers support for Data Guard replication technologies and Oracle Recovery Manager.
Top Rated Manage Cisco Management
Migration Companies Cisco
Progent can provide fast remote support from Cisco CCIE network infrastructure experts. Progent's CCIE engineers can link to your environment using advanced remote support tools to deliver fast and economical analysis and remediation of urgent network infrastructure issues.
24/7 Locky ransomware hot line Consulting
Phobos ransomware hot line Specialist
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help you to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Microsoft Solutions Framework Project Methodology Small Office Computer Consulting
Enterprise Services Project Methodology Consultancy Firms
In conducting IT tasks for enterprise clients, Progent follows a phased approach driven by defined milestones so as to achieve budgetary, scheduling and technical goals while reducing productivity disruption. Progent's Enterprise Services Methodology follows accepted project management standards based on the leading practices defined by the Microsoft MSF methodology which includes requirements definition, architecture recommendations, test models, design adjustments, and expert implementation. All phases are documented to make available a detailed summary of IT services performed and to assist in downstream network maintenance.
Largest IT Consulting Firm Access to External Support Databases
Company-wide Standards for Best Practices Experts
Progent's staff of Microsoft and Cisco Premier consultants average longer than ten years of hands-on industry background, at the front lines of IT service, executing a broad variety of technical projects for an extensive mix of customers. Every Progent support professional shares a refined collection of individual best practices which are combined into company-wide best practices training that Progent instills in its support personnel. This means that you get not just expert technical capability, but also a support engineer with field-tested methods for applying computer knowledge to fix real-world IT problems quickly.
MSP360 Ultimate Backup IT Services
MSP360 Exchange Mailbox Backup Consultants
Progent can assist you to create, deploy and manage a backup/restore solution based on MSP360 Backup software to protect your resources hosted on any leading public cloud. Progent can provide monitoring and management to prevent data loss caused by user mistakes, software errors, ill-intentioned insiders, and external assaults like ransomware.
IT Management Outsourcing Consulting Services
ProSight Network Management Outsourcing Professional
Progent's ProSight family of managed IT services are intended to offer businesses who have minimal internal network administration and support teams with low-cost access to enterprise-class management platforms and technical expertise. Advantages of Progent's ProSight line of managed services include flat-rate network management costs, automation of routine administrative tasks, ongoing absorption of the latest technology, graceful migration from older systems to current solutions, improved fit between information technology with business goals, guidance from veteran IT consultants, and allowing management to focus on business issues rather than fast-evolving network technology.
Integration Services Offsite Employees Endpoint Management
Telecommuter Endpoint Management Engineer
Progent can help small and medium-size businesses to configure centralized endpoint management tools for maintaining endpoint devices used by offsite workers.
Top Quality Technical Support SCCM Boundary Groups
SCCM Policy Settings Technology Consulting Services
System Center Configuration Manager automates application and device provisioning at scale, streamlines compliance settings control, inventories network resources, protects against corporate data leakage, provides health reporting, enables safe self service, and delivers a common point of control for administering multi-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud experts can assist businesses of any size with any facet of planning, implementing, operating and troubleshooting a System Center Configuration Manager solution for local, cloud-based, or hybrid networks.
Best CRM Integration Support
CRM Remote Technical Support
Microsoft CRM helps small companies nurture profitable client interactions. Integrated Sales and Customer Service modules allow employees to share data to help promote selling success and deliver steady, efficient customer service. Progent can set up the optimal network infrastructure, including mobile wireless connectivity, to back MS CRM, and Progent's Experts Team can provide your company with a certified MSCRM professional who can show you how to combine Microsoft Dynamics CRM with your marketing or customer service data.
Top Quality Support and Integration SQL Server 2017 Python
SQL Server 2017 Disaster Recovery Consultant Services
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to design and implement a smooth upgrade from your current SQL Server deployment to SQL Server 2017.
Best PIX Professionals
Cisco PIX Firewall Migration Network Consultant
Cisco's PIX Series firewalls have reached end of life and Cisco might not offer support these legacy devices. Progent still offers technical support for Cisco's PIX firewalls to help you with management and troubleshooting and Progent can also help you determine whether to adopt more current firewall products available from Cisco. Progent's Cisco technology specialists can help you design and implement a smooth migration to Cisco ASA 5500-X Series firewalls following industry best practices.
Microsoft 365 Planning IT Consultant
Remote Consulting Microsoft 365 Mac Integration
Progent can assist you to understand the wealth of subscription options offered with Microsoft 365, formerly branded Office 365, and integrate your network with Microsoft 365 so you realize maximum business value. Progent offers expertise with cross-vendor environments that include Windows, macOS, and Linux operating systems. Progent can also assist you to build and maintain hybrid networks that seamlessly integrate on-premises and cloud resources.
Technology Consulting MSP360 Exchange Mailbox Backup
MSP360 Desktop Backup Network Consultant
Progent can assist you to design, implement and administer a backup/restore solution based on MSP360 Backup technology to protect your IT assets residing on any major public cloud. Progent offers monitoring and management to protect against data loss resulting from human miscues, system error, malicious insiders, and malware assaults like ransomware.
SQL Server 2017 and Excel Engineer
Support and Integration Microsoft SQL Server 2017
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to assess the business benefits of upgrading to SQL Server 2017 and can assist your organization to design and carry out a cost-effective migration of your current SQL Server environment to any network architecture including onsite, cloud-based, or hybrid. Progent's SQL Server experts can provide online or onsite support ranging from on-demand design assessment or debugging to comprehensive project management to make sure your SQL Server 2017 initiative is successfully completed on time and within budget.
After Hours Support Services Windows SharePoint Services
SharePoint Portal Server 2003 Network Consulting
Progent's Microsoft-certified consultants offer organizations of any size consulting, troubleshooting, and application development expertise for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise solution that utilizes web technology for efficiently coordinating people, groups and data. Microsoft SharePoint Server provides a common spot for your workers or clients to connect to, organize, share and manipulate useful information, documents, and software and to interact with other people. SharePoint enables faster and better decisions, more effective access across groups and more streamlined business processes. Windows SharePoint Services connect workers, customers, teams and projects with the data they've created in a manner that makes data easy to locate, download and re-use. Progent's certified SharePoint consultants can assist your organization to maintain your existing SharePoint solution or migrate to the current release of SharePoint Server or to SharePoint Online.
Help Desk Sharing Consultants
Extended Call Center Computer Consulting
Progent's Co-managed Call Center service allows your IT organization to split responsibilities for Help Desk services transparently between your IT staff and Progent's nationwide pool of certified technical support engineers and matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the leading shared professional services automation (PSA) platform for handling service requests, ticketing, ownership, status tracking, and metrics.
Security Companies WatchGuard Firebox T55 Firewall
WatchGuard Firebox T85 Firewall Security Audit Services
Progent provides consulting services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, configure, and manage a WatchGuard Firewall product that aligns with your network security requirements and budget. Progent can help you to manage legacy WatchGuard firewalls or migrate efficiently to current WatchGuard firewalls.
24x7 Iowa Technical Support Organizations
West Virginia Consultant Services
Progent's Technical Response Center (TRC) provides low-cost nationwide extended hours remote troubleshooting for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support professionals offer 24x7 phone help and online direct computer access to isolate and resolve network problems quickly and affordably.
Windows 2012 Cluster Server Professionals
Best Failover Clusters Windows Server 2012 Technical Support
Progent's certified failover clustering consultants can help you to evaluate the benefits of adopting Windows Server 2012 failover clustering to create an advanced fault-tolerant/disaster recovery solution, help your organization to plan and deploy a Windows Server 2012 environment, deliver online and on-premises consulting expertise and technical support for clusters composed of physical servers or virtual ones, and show you how to centralize the administration of failover clusters.
Network Consultant SCDPM 2012 and SharePoint
SCDPM 2012 Security and Compliance Remote Technical Support
Progent's Microsoft-certified consultants offer online or in-person expertise to assist companies of all sizes to plan, deploy, administer, and repair a backup/recovery system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from earlier releases of Data Protection Manager or from another backup platform, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud, or hybrid datacenters. Progent offers as-needed help for fixing especially stubborn problems, or comprehensive project management services. Progent's consultants can also help you to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.
24x7 Exchange 2003 Online Troubleshooting
Exchange 2003 Upgrade Technology Consulting
Progent's Microsoft-certified engineers provide technical support and IT consulting expertise for Microsoft Exchange Server 2003, Windows Server 2003, and for the complete family of Microsoft Servers. Progent's upgrade, configuration, administration, and support expertise for Microsoft Exchange 2003 Server include planning, installation, project management, local and remote troubleshooting, Help Desk Call Center support, expert security evaluation, and comprehensive IT outsourcing.
Wi-Fi RF Coverage Maps Integration Support
24x7 Remote Wireless Site Survey Computer Consulting
Progent's Wi-Fi site survey services help you to design, install and troubleshoot a Wi-Fi LAN customized for your facilities, providing your business a wireless solution that has the reception, performance, capacity, security, and hand-off ability your business needs.
Wi-Fi RF Coverage Maps Consultant Services
Award Winning Computer Consulting Remote Wireless Site Survey
Progent's Wi-Fi site survey and predictive modeling help you to plan, install and debug a Wi-Fi LAN adapted to your environment, offering your business a wireless solution that delivers the reception, performance, density, Quality of Service, security, and roaming ability your business requires. Wireless site survey services from Progent include remote predictive modeling for planning a Wi-Fi network and onsite site survey services for validating, tuning, and debugging a functioning wireless network.
Linux Remote Services
Solaris Remote Consulting Services
Progent offers national remote phone support and consulting services for businesses who operate Sun Solaris environments or whose IT systems feature a combination of Sun Solaris and Microsoft Windows technology. Online IT help offers optimum return for your information technology dollar by protecting client productivity and shortening the hours charged for computer repair services. Advanced online support technology and experienced technicians and consultants combine to enable Progent to handle most IT issues without squandering time and money by traveling to your location. In the vast majority of cases your IT problems can be remediated by telephone or via a combination of telephone support and remote connectivity. Progent can make available Cisco certified CCIE network experts and CISSP and ISSAP premier security professionals to help you with the most challenging system issues.
Mobile Application Management Support
Microsoft Intune Migration Information Technology Consulting
Progent's Microsoft-certified Intune consultants can help your company to assess the business value of adopting Intune for configuring and managing your web-facing mobile devices including notebooks, smartphones, and tablets based on Windows, Apple iOS, and Android. Progent's Intune consultants can help your company to define security and compliance policies, plan and deploy test systems to confirm the appropriateness of Microsoft Intune for your environment, install Intune across your enterprise, combine Intune with System Center Configuration Manager for unified change management, and maintain your Microsoft Intune solution.
Virtual Server Technology Specialist
Server Virtualization IT Consultant
With virtual server technology, companies are able to operate multiple virtual machines on one actual server. Virtual server technology enables businesses to gain all the advantages of server segmentation, but without the costs associated with purchasing extra server equipment. Virtualization is the enabling technology behind private clouds, which offer major advantages such as reducing the costs of capital equipment, facilities, and administration while improving information protection, system reliability, and disaster recovery. Other key server management options include server monitoring utilities, Microsoft WSUS, and remote system management hardware. Progent's professional server management experts can assist you with all areas of server virtualization and management to allow your business to cut costs and conserve time.
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