UNIX and Linux Remote Technical Support for
Napa Small Office Computer Networks
For small and midsize companies located in Napa California, Progent provides support for information systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that feature a mix of UNIX and Microsoft platforms. Progent has delivered remote support to businesses in all 50 states in the United States. (Refer to Progent's customer testimonials). In addition, Progent can furnish the expertise of Cisco CCIE-certified engineers for challenging infrastructure issues, plus the services of CISA and CISSP-accredited security engineers to help with high-level security architecture and disaster recovery planning.
Progent's remote technical support engineers offer exceptional leverage because they are equipped with the real-world background and the sophisticated technology to resolve the majority of network problems quickly. Efficient support lowers direct costs since solutions accumulate a smaller number of chargeable consulting minutes. Remote help also eliminates the cost of sending an engineer to your site. Your organization saves additionally in incidental expenses by reducing or eliminating network downtime and associated losses stemming from business discontinuity, upset clients, idle workers, and distracted management.
Progent's pricing model for online help is designed to get the most out of your IT service dollar. Progent bills per minute for telephone-based assistance, so you owe only for the services that you actually get. Unlike many online service companies, Progent asks for no initialization fee or minimum fees. Progent's per-minute granularity and simple policy for pricing do away with situations where speedy. minor fixes somehow end up as substantial tabs. Progent's penchant for solving technical issues quickly results in your company conserving cash.
Progent's Online Service Technologies
Over the years, Progent has developed a set of optimized technologies and field-tested processes which ensure the highest degree of efficiency for online consulting and troubleshooting for small and midsize company information systems. Progent offers secure Virtual Private Network support for VPN gateways from multiple leading sources including Microsoft, Cisco, Juniper, Sonicwall and Watchguard. Secure VPN technology permits the consultants of Progent's online support team to communicate with your system remotely without violating system security.
Progent's sophisticated service reporting system includes detailed documentation for the support that Progent's customers have received. Progent's team service personnel have access to the details of assistance delivered to every client by any Progent engineer. This database of problems and solutions is stored as a quickly searchable proprietary database that allows Progent's remote support professionals to communicate their experiences company-wide to ensure that the quality of Progent's support grows over time. Progent's advanced certifications and working associations with important industry leaders including Cisco and Microsoft make available other vast support databases and permit quick response from manufacturers' in-house engineering staff with the result that Progent's remote service specialists can determine the most efficient solutions promptly.
Start Receiving Online UNIX/Linux, Solaris, or macOS and OS X Technical Help from Progent
To get started with Progent's remote support in Napa California or to learn additional information about Progent's online support programs, call Progent at
Phone-based Support Services Available from Progent
Progent's remote support engineers possess credentials in a comprehensive set of products and technologies. This broad scope of technical skills allows Progent's engineers to tackle practically any emergency likely to crop up in a small company information system. Credentials earned by Progent engineers in UNIX-family platforms include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications earned by Progent technical support consultants include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), CCSP, Voice Professional (CCVP), CCDA and CCDP.
To support customers with mixed-platform environments, Progent also offers access to consultants with advanced Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include CISM Engineers, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional engineers.
Phone-based support services Offered by Progent to clients in Napa include:
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UNIX, Linux, Sun Solaris, and macOS and OS X Support Services
Progent's UNIX, Linux, Solaris, and macOS and OS X online consulting services address a wide range of computer technology such as network architecture, messaging systems, system and operational security, UNIX and Microsoft Windows integration, virtual server products for server economization and simplified management, and transitioning from older applications to current Windows or Linux-powered environments. Progent's group-oriented approach to resolving network problems promotes quick escalation, if necessary, to consultants with task-relevant experience to tackle challenging scenarios. This expedites repair of critical problems, minimizes network downtime, and lowers service costs.Progent's UNIX and Linux consultants can provide urgent online assistance for resolving anomalies within UNIX, Linux, or Solaris networks powered by leading derivatives of UNIX such as:
- Apple macOS and OS X
- Sun Solaris
- IBM AIX
- HP-UX
- Berkeley UNIX (BSD)
- SCO
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat Linux
- SUSE Linux
- Debian GNU/Linux
- Slackware
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Talk to a Cisco Certified Internetwork Expert for Complex Infrastructure Problem Solving
The Cisco Certified Internetwork Expert (CCIE) credential is the highest accreditation for network infrastructure engineers, and certifies a person's networking knowledge at the master level. Cisco CCIEs can deal with the most stubborn problems surrounding network infrastructure design, installation, maintenance, security, and repair. Cisco CCIEs can cooperate with the highest priority with Cisco's internal product support engineers in analyzing problems with IOS network administration utilities and developing workarounds or identifying program updates. Cisco qualified CCIEs represent an exceptional cost-effectiveness because their broad experience enables them to resolve the most difficult problems rapidly. In common cases, less experienced engineers can wrestle for many hours or even days with identical problems that a CCIE can fix in a few minutes.
Few consulting organizations make CCIEs available to help small and mid-size businesses. Progent can provide quick phone access to a Cisco-qualified CCIE so you can receive timely support for severe network issues that are lowering business productivity but are beyond the scope of your ordinary network support providers. Progent's Cisco CCIE consultants can tie into your environment using advanced remote troubleshooting technology in order to perform fast, safe, and affordable diagnosis and remediation.
Progent's CCIEs can provide expertise in the entire range of Cisco's industry-leading family of connectivity devices including PIX 500 Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Modules, protected high-speed and IS routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, Voice over IP (VoIP) phones and systems, Catalyst switches, plus Virtual Private Network (VPN) technology.
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Certified MS Windows Expertise
Progent's Microsoft-expert remote support professionals offer computer troubleshooting and consulting help for all Microsoft server platforms. Progent is a Microsoft Partner and can offer your business the assistance of consulting professionals who can help your company with a wide range of platform support services such as
Windows Server 2012 R2 integration,
Windows Server 2008 installation,
Microsoft Exchange 2019 Server planning and configuration,
MS Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 configuration,
Microsoft Exchange Server 2010 monitoring and support,
SharePoint 2016 migration and hybrid integration expertise,
SharePoint 2019 planning and configuration,
Skype for Business migration support, Microsoft Lync Server management and Office Communications Server 2007 troubleshooting, Microsoft Forefront TMG 2010 management and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, SQL Server 2016 integration and programming, and SQL Server 2014 support,
Systems Center Operations Manager (SCOM) network monitoring and reporting,
Project Server planning,
SBS Server 2011 support, and
Windows Essentials migration and cloud integration.
Progent in addition can deliver a wide range of remote PC desktop support including Windows 7 integration, preparing for to 64-bit workstation applications, integrating Microsoft Office 2010, and streamlining Business Desktop Deployment.
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CISSP, ISSAP, and CISM Premier Network Security Consultants
Progent's certified CISSP and ISSAP network security consultants offer a variety of system protection solutions that can improve the immunity of your UNIX, Linux, Solaris, Mac or Microsoft Windows environment against assaults or assist your business to recuperate quickly following a damaging penetration. Security solutions offered by Progent include: in depth security analysis using utilities such as GFI LANguard NSS, AMAP Application Scanner, and software from Metasploit and Hydra; rapid recovery from virus and worm assaults; installing firewalls; establishing secure architectures for off-site and mobile connectivity; protecting your email infrastructure against spam and directory harvest attacks; and initiating round-the-clock network monitoring.
- Hybrid Cloud Solutions
Progent can provide expert remote consulting to help companies of any size connect their IT infrastructure with popular public cloud platforms including Azure and Amazon Web Services (AWS). Progent can help you to design and manage cost-effective environments that support Windows and Linux systems and applications in both cloud-centric solutions or in hybrid topologies that utilize physical IT assets as well as cloud services. To help you to integrate cloud services with networks, Progent offers a range of cloud migration services such as Office 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services hybrid cloud integration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform integration expertise. Progent has over 20 years of experience delivering advanced consulting services remotely, and Progent can help you successfully carry out your cloud integration initiatives quickly and affordably.
Progent can provide the skills of world-class remote consulting professionals for contract IT projects that small businesses often request. Progent's rates for longer-term development or consulting projects are determined based on the level of expertise of the engineers assigned. Progent's background in these important areas of information technology allows customers to complete critical initiatives economically and on schedule. Progent's project-based remote engineering services include:
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Help Desk Call Center Expertise
Progent's Call Center support programs for small and midsize businesses with networks that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include comprehensive Call Center outsourcing, Virtual Helpdesk services, and Call Center consulting. Progent's Standard Help Desk Call Center services are designed for smaller organizations who don't have the money or time to create an in-house Help Desk but who require quick communication with a reliable Help Desk with proficient phone support plus the available expertise to escalate the most challenging trouble tickets to advanced engineers.Progent’s shared Help Desk services make it possible for your business to split responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's large roster of veteran technical support technicians and subject matter experts. Progent’s Help Desk sharing service is a collaborative service desk solution built around the top professional services automation platform for handling end-user service requests, ticket lifecycle, accountability, status tracking, and metrics.
Progent's Help Desk consulting support can guide you in establishing an effective new Call Center or enhancing your existing organization, evaluating or enhancing Help Desk Call Center application software to address the particular requirements of your corporation, or adding occasional phone support personnel to reinforce your internal Help Desk resources to deal with high-demand scenarios such as software migrations, major updates, or installing new business software.
Progent's Help Desk team of experienced network consultants provides your clients in Napa California instant communication with a reliable network service resource with substantial experience providing phone help and remote troubleshooting for networks based on UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's focus is to earn the Help Desk recognition as a major driver of business performance, and Progent's target is to fix rather than just record technical issues.
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Business Applications Services: Education, Custom Programming, and Problem Solving
Progent's Applications Consulting staff provides remote advanced consulting support and education in key business application areas such as ERP, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management. Progent also can deliver consulting expertise, custom development, and education for Microsoft business applications including Microsoft CRM, Microsoft Office Project, Microsoft Office Word, and Microsoft Excel. For more concerning Progent's expertise, custom programming, and education offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Services.Progent's Apple Mac professionals can promote the artistic aspect of Mac environments by delivering phone-based consulting services and education in imaging, audio, and video. Progent's support professionals can provide expertise in a variety of Apple Mac programs including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's Mac experts can also assist you with special procedures such as capturing or digitizing audio or video or building an audio/video post production lab.
Remote Network and Server Monitoring Services
Progent offers businesses in Napa California remote network monitoring support powered by Microsoft Operations Manager IT infrastructure monitoring and reporting, enhanced by Progent to fit your environment so that your IT maintenance is proactive rather than reactive. By spotting emerging problems before they grow into full-scale emergencies, automated monitoring can avoid stressful and costly network failures. Progent can also provide help with server and infrastructure monitoring products like Nagios and MRTG to analyze UNIX, Linux, Sun Solaris, or macOS and OS X networks, Microsoft systems, or environments based on a variety of platforms.
To get in touch with Progent about emergency online support with UNIX/Linux, Solaris, or macOS and OS X environments, visit Progent's Emergency Phone-Based Help, call
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
| City | Address | Phone | Link |
| Napa | 2180 Jefferson St Napa, CA 94559 |
707-819-9099 | Napa Network Support Services |
| Petaluma | 755 Baywood Drive, 2nd Floor Petaluma, CA 94954 |
707-772-1334 | Petaluma Network Support Services |
| San Rafael | 4040 Civic Center Drive, Suite 200 San Rafael, CA 94903 |
415-526-1400 | San Rafael Network Support Services |
| Santa Rosa | 131 Stony Circle, Suite 500 Santa Rosa, CA 95401 |
707-303-4400 | Santa Rosa Network Support Services |
An index of content::
Network Consulting Firewall Security
Intrusion Protection Systems Information systems Security Outsourcing
Progent offers small and mid-size companies expert support for Intrusion Protection products and IPsec VPN technology from leading firewall and VPN security vendors such as WatchGuard, Juniper, and SonicWall. Progent can show you how to design a detailed security strategy and select the right technologies from multiple suppliers to achieve your security objectives while sticking within your spending limits.
Office 365 PST migration Computer Engineer
Microsoft Certified Network Engineer Office 365 IDFix
Microsoft supports seamless hybrid environments that integrate Office 365 Exchange Online and local Exchange systems. This allows you to have certain Exchange mailboxes hosted on your on-premises datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can help you with any phase of planning, integrating and troubleshooting your hybrid Office 365 network. Progent's Exchange specialists can deliver occasional support to help you through stubborn technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is successfully completed on schedule and within budget.
Microsoft SQL Server Consultancy Services Group
24/7/365 Microsoft ISA Server 2004 Server Network Architect Firms
Progent's Microsoft-certified experts offer computer help and IT consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent’s support team can show you how to plan, integrate, troubleshoot and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint Server, Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager.
Windows Server 2012 R2 Hyper-V 3.0 Consultant Services
Windows Server 2012 R2 Hyper-V Network Consulting
Microsoft Windows Server 2012 R2 Hyper-V advances the power of virtualization in key areas such as multitenancy, flexible network infrastructure, cloud support, expandability and performance, and fault tolerance. Progent's Microsoft-certified consultants can help your company to benefit from Hyper-V to install and maintain virtual servers to reduce IT costs and enhance availability.
After Hours Amazon MWS integration Developer Firm
Amazon Marketplace Web Service integration Engineer
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their reach, reduce their operating costs, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and get to market quickly.
CCDP Expert Certified Meraki CMX Professionals
CCDP Expert Certified Remote Technical Support Meraki MR84 Access Point
Progent's Cisco-certified wireless networking consultants offer remote and on-premises consulting and support services to help your organization to plan, install, administer, tune, and repair wireless deployments that utilize Cisco's Meraki access points. Progent's experts can also help you to plan and deploy hybrid environments that integrate local and cloud-based services and that deliver easy access, advanced security and compliance, unified management, and dependable performance for all your wired and wireless endpoints.
Antivirus Support and Integration
Best Support and Setup Anti-Spam
E-Mail Guard is Progent's economical antispam and virus protection service that gives small companies world-class protection against spam, viruses, DHA attacks, and other forms of e-mail-based attacks on IT networks. E-Mail Guard is built on Postini's Perimeter Manager, a sophisticated suite of web-managed anti-spam and virus defense services that ward off email assaults before they are able to penetrate the corporate firewall. Perimeter Manager also lets administrators track and manage their e-mail systems, regardless of server vendor, hardware technology, or geographic location.
ISA 2004 Standard Edition Server Online Consulting
Internet Security and Acceleration Server Technology Consulting
Progent's certified Internet Security and Acceleration Server consulting experts have extensive experience developing Microsoft-based security designs for IT networks with many sites, remote users, and mission-critical eCommerce applications. A Progent ISA Server consultant is ready to help your small or mid-size company design and implement an installation of ISA Server 2004 that meets your information security needs without restricting your network.
Microsoft Exchange IT Consultants
Microsoft Exchange Upgrade Onsite Technical Support
Progent is one of the most expert network consulting firms for integrating e-mail systems powered by Microsoft Exchange 2000. Progent specializes in helping small companies derive all the advantages of Exchange Server 2000 under typical situations such as updating from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server support.
ProSight Outbound Email Filtering Consulting Services
ProSight Email Zero Hour Protection Engineers
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to deliver web-based control and comprehensive security for all your email traffic. The powerful structure of Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This reduces your vulnerability to external attacks and saves network bandwidth and storage space. Email Guard's onsite gateway device adds a deeper level of analysis for inbound email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays within your corporate firewall.
Top Helpdesk for Remote Workers Professional
Teleworker Services Online Support Services
Progent has 20 years of background helping small and mid-size companies to design, install, tune, manage, and debug information networks that incorporate at-home workers.
Service Reporting Specialist
Service Database Professional
Progent uses a sophisticated service reporting system that records and formats detailed documentation for all billed support activities. Unlike some independent consultants or local support organizations who provide minimal documentation or details of services performed, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the support reports transmitted by every staff member to every customer. The discipline of detailing and archiving support records results in more efficient service and avoids a variety of common problems such as when a support client is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.
Microsoft SQL 2008 Server IT Consultant
MS SQL 2008 Computer Consulting
Progent's Microsoft-Premier SQL consultants can provide an array of services to help small businesses to design, install, administer, and troubleshoot Microsoft SQL Server 2008 solutions in order to gain the optimum strategic benefit from this advanced relational database platform. Also, Progent offers help with network infrastructure, company-wide protection, and software programming to optimize the business benefit of your information network.
Teleworker Data Protection Professionals
At Home Employees Data Protection Professional
Progent can help small and mid-size businesses to plan, implement, verify and manage backup/recovery technology for a remote workforce.
Cisco VoIP phones Single Number Reach Technology Consulting Services
Cisco VoIP Phones and CallManager Remote Support
Progent's CCIE-certified networking experts can provide advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.
BlackBerry BES Network Consultants
Microsoft Expert BlackBerry Email Services
Progent can provide the services of RIM BlackBerry-premier professionals who can help small organizations to design, administer, and repair BlackBerry technology affordably and effectively, eliminating the need for an in-house BlackBerry specialist and reducing the expense and distraction of supporting a mobile workforce. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-expert experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This wide range of knowledge, in conjunction with Progent's efficient online service delivery model, offers small companies an efficient option for integrating BlackBerry technology seamlessly into their IT system.
Specialists NetApp SnapMirror
NetApp MetroCluster Consultancy
Progent offers enterprise clients the services of a NetApp-certified consultant to deliver remote or on-premises support for NetApp's complete portfolio of SAN products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVauly incremental backup, Virtual Storage Console for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series storage lines. Components of NetApp SAN technology supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, transparent patching, storage management, information assurance, high availability, and troubleshooting. Progent can provide Tier 3 support to assist you to take care of issues with NetApp SAN deployments efficiently following best practices.
Consultant Services PCLinuxOS Linux
24/7 Redhat Linux Online Consulting
Progent's Linux support services offer small and mid-size companies and software developers support for managing and supporting Linux systems that run with Microsoft-based technology. Progent can give your business contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This broad range of experience provides you with a convenient one-stop consulting firm to help you build and maintain a protected and reliable mixed-platform network and communications infrastructure that supports Linux and Microsoft coexistence by combining Windows with leading Linux derivatives including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
Internal Security Inventory Consultancy
External Security Scan Consultant
Progent offers small businesses two specially designed network security evaluation scanning packages that provide, for a set fee, remotely administered inventory scans of your network security profile which are evaluated by expert security specialists who assess the data collected by the scan, present objective evaluations of your current security vulnerability, and offer recommendations for enhancements. Progent offers two non-overlapping security inventory scanning packages for external and internal security scanning that are priced to fit the budgetary realities of small companies while providing enterprise-quality evaluations of your IT network's vulnerability to attack.
Consult Linux Online
UNIX Online Security Consultants
Progent provides national urgent phone support and consulting services for companies who run UNIX or Linux networks or whose information systems feature a combination of UNIX and Microsoft technology. Remote technical support provides optimum leverage for your IT budget by protecting client efficiency and limiting the hours charged for network repair services. Sophisticated remote support utilities and skilled service specialists and engineers allow Progent to handle most network problems without wasting time and money by going to your site. In most of cases your IT problems can be remediated by telephone or through a mix of telephone support and remote access. Progent can offer the services of Cisco CCIE infrastructure engineers and CISSP certified security professionals to help you with the toughest network issues.
Dynamics GP Software Support Outsourcing
Immediate Online Support Services Dynamics GP/Great Plains
Dynamics GP/Great Plains allows you to grow and manage your business more efficiently by delivering deep availability of decision-driving data and a rapid ROI. Microsoft Dynamics GP/Great Plains offers major business benefits including its ability to extend the reach of your company, manage your financials, automate financial processes, unify procedures across your company, refine inventory control, enhance order accuracy, grow sales and minimize turnaround time, and maximize free cash flow. Progent can help you configure and manage a robust, secure server and communications foundation to support Great Plains, and can provide expert Dynamics GP consultants to help you derive the full advantages of your Microsoft Dynamics GP/Great Plains software.
Meraki MR20 Access Point Network Consultant
Meraki 802.11ac AP Consultant
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to plan, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for environments from a small office to a large campus or a nationwide enterprise. Progent can also help you to integrate other Cisco devices for centralized management.
Comprehensive Event Management Computer Consultants
Microsoft System Center Operations Manager Computer Consultant
Progent provides a variety of network support bundles for small businesses. These information technology outsourcing and server monitoring solutions are built around the proactive problem solving abilities of System Center Operations Manager, a state-of-the-art server and IT management software platform that tracks the availability, performance, and safety of your information system and isolates incipient troubles before they can disrupt your system. With Progent's affordably priced IT support packages, small companies can select a simple co-sourcing package based on Microsoft Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package.
Remote Consulting Work at Home Teleconferencing
Remote Workers Video Conferencing Configuration
Progent can assist small and mid-size organizations to configure and troubleshoot video conferencing applications to enable their remote workforce to interact effectively with fellow workers and customers.
24 Hour Training Windows
Server Training
Progent is committed to information transfer from Progent's support experts to customers. By teaching customers to deal with problems that are within their comfort zone, Progent can concentrate on delivering hard-to-find skills where Progent faces few competitors. Medium-size companies who utilize trusted independent consultants or who employ in-house support staffs benefit when Progent transfers knowledge about critical technology and tested processes to make their networks more robust, protected, and productive.
Microsoft Exchange Information Technology Consulting
Exchange Server 2003 Integration Services
Progent's expert consultants can help you design and deploy a smooth in-place Microsoft Exchange 2003 migration strategy that avoids network downtime, simplifies long-term support demands, and makes your Exchange 2003 Server easy to manage. For complex multi-server or multi-site upgrades, Progent offers the background to finish your project quickly and affordably. Progent's Exchange 2003 support, repair, and consulting services include expertise with the configuration of outside vendor add-ons to Exchange Server 2003 that are in keeping with your business goals.
Infor SyteLine CloudSuite Inventory Management Engineer
Infor SyteLine CloudSuite Customization Professional
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that incorporates over 25 years of background helping manufacturing and service organizations to manage complex supply chains and streamline critical processes to bring products to market quickly and adhere to customer schedules consistently. Progent offers the skills of an ERP consultant with over two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent offers remote or on-premises consulting that spans from occasional advice to end-to-end solution planning and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, application development, CPQ, web site integration, debugging, data conversion, Office 365 integration, training, and DBA services.
Microsoft Windows Computer Consultancy
Microsoft Office 2000 Server Migration Specialists
Progent’s IT outsourcing packages offer economical network support for small businesses. Whether it involves designing network infrastructure, creating an internal Help Desk or using an outside one, rolling out an updated e-mail system, monitoring your system, or developing an on-line business solution, outsourcing your IT engineering services can reduce costs and eliminate uncertainties, permitting network service budgets to increase in a more linear and controlled manner than is feasible by assembling a large, all-purpose internal IT organization. Progent’s Outsourcing White Paper and flyers explain how Progent can help you build a protected and highly available network foundation for your critical business software based on Microsoft Windows such as Microsoft Office XP, Office 2003, and Microsoft Office 2000.
Hybrid Exchange Online and Exchange on-premises Consultant Services
Office 365 migration PowerShell Remote Support
Office 365 is Microsoft's growing family of productivity apps and cloud services available on a monthly or annual subscription basis. Office 365 applications and cloud services are available in an array of product bundles intended for markets ranging from individuals and home offices to enterprises. Progent offers quick and easy online access to specialists with in-depth knowledge of Microsoft, macOS, iOS, and Android technology. Progent can assist you to understand the wealth of subscription plans offered with Office 365 and integrate your network with Office 365 so you derive maximum business value. Progent supports multi-platform networks that incorporate Windows, macOS, and Linux software. Progent can also help your business to create and maintain hybrid solutions that transparently combine local and cloud-based resources.
Azure migration Development Group
Consultant Services Azure integration
Progent's consultants can help you with every aspect of Microsoft Azure migration including needs analysis, readiness assessment, solution design, pilot testing, implementation, centralized management, performance optimization, software license management, disaster recovery strategies, security planning, and regulatory compliance assessment. Progent can assist you to set up and troubleshoot firewall appliances and VPN tunnels so that your users can securely access to Azure-based resources, and Progent's Microsoft-certified consultants can help you set up key Microsoft platforms to work in Azure including Windows Server, Exchange, SQL and SharePoint. Progent can also help your organization to set up a hybrid cloud environment that transparently combines physical datacenters with Azure-based services.
Private Cloud Hosting for Virtual Data Centers Technology Professional
Private Cloud Solutions Consultancy
Progent’s private cloud hosting enables small and midsize organizations to run key applications like SQL and Exchange Server from a secure Tier III data center on fully redundant equipment with geographically separate backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for automatic backup and restore. You can take advantage of Progent’s private cloud hosting service to eliminate large investments in the acquisition, upkeep, and management of network hardware and data center facilities while achieving the highest levels of network reliability and security.
Juniper Junos os Security Firms
24x7 Juniper Junos BGT Network Consultants
Progent's Juniper-authorized network engineer can assist you to design and implement Juniper Firewall/VPN technology, optimize and support your infrastructure, and upgrade efficiently from outdated products to current versions. Progent's Junos OS engineers can offer expertise with Juniper's flagship network control software to help your business to simplify the administration and improve the protection of your Juniper VPN devices and firewalls. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can help organizations maintain networks that include a combination of Juniper's OS platforms.
Fault Tolerant Data Center Support and Help
Internet Data Center Specialist
Progent's Data Center professionals can help you find fault-tolerant data centers that match the specific requirements of your business. Fault tolerant colocation sites are particularly appealing to small organizations due to of their low cost and simplified logistics in comparison to pursuing a do-it-yourself approach. Attempting to design an in-house data center with even a basic level of fault tolerance is too costly for typical small businesses. Progent can show you how to reap all the benefits of high availability data centers and 24x7 colo sites by providing a complete range of consulting and maintenance services.
Amazon AWS Machine Image Programming
Design Firms Amazon Web Services hybrid cloud integration
Progent offers affordable online support to assist businesses of any size to integrate Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon S3 for expandable low-latency storage, and Glacier for value-priced long-term archiving. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, system design and review, testing, deployment, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security. Progent can provide advanced expertise with firewalls and VPN technology and can show you how to deploy cloud-based or hybrid cloud ecosystems that seamlessly incorporate Amazon AWS services. Progent can provide as-needed support to help you to resolve complex technical issues or Progent can deliver comprehensive project management outsourcing to help you migrate to the Amazon AWS platform on time and on budget.
CCNP Expert Certified Flex Series Wireless Controller Engineer
Flex Series Wireless Controller Technology Consulting Services
Progent can assist your business to deploy Cisco Wi-Fi controllers to manage and monitor wireless LANs of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or carry out an efficient migration to Cisco's modern Wi-Fi controller technology.
Active Directory Computer Consultants
Microsoft Certified Partner Windows Active Directory IT Consulting
Windows Active Directory requires significant hands-on experience to integrate efficiently across an enterprise. Progent’s Microsoft Certified consultants are skilled in planning, deploying, and supporting complex Enterprise Active Directory projects. Progent’s fields of expertise with Windows Server Active Directory include replication issues, multi-domain partition configurations, repair of corrupted Active Directory objects, dealing with residual legacy version configuration objects in online Active Directory systems, and fixing unsuccessful installations of Active Directory and AD-integrated applications.
Office Excel 2016 Consultants
Excel VBA Development
Progent's Microsoft-certified Excel and Office 365 Excel application consultants can provide a wide variety of online services to help you to plan, develop, test, install, administer, and troubleshoot applications based on any release of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help your business to move your current Excel applications to the latest versions of Excel, support Excel on Apple iOS-powered iPhones and iPads and Android smartphones and tablets, and fix compatibility problems between various versions of Office Excel. Progent can provide as-needed help to organizations looking for a quick fix to a stubborn problem related to Office Excel and Progent can also provide full project management services for migrating or developing line-of-business application software built on Excel. Progent's affordable online training classes for Office Excel can be custom tailored to meet the needs of individuals or teams.
North Dakota Server Support
Microsoft, Cisco and Security Certified Experts Michigan IT Management
Progent’s Technical Response Center provides national extended hours remote assistance for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers offer after-hours phone support and online direct network access to troubleshoot and repair network problems quickly and economically. The scope of technical expertise available from Progent's team of nationwide service professionals allows Progent to escalate even the most difficult problems to appropriate specialists as needed. For urgent issues, the TRC tries to answer your call for service in less than one hour.
Exchange 2003 Server Migration Consultant
Remote Support Microsoft Exchange 2003
Progent's Microsoft Premier professionals offer expert consulting for enterprise-wide implementations of Microsoft Exchange. Progent's experts can show you how to plan multi-location Exchange Server 2007 rollouts or updates and can supply local technicians to assist enterprises with deployments of Microsoft Exchange in the or any area covered by Progent's consultants.
24-7 CrashPlan Backup Specialist
Mozy Consultant
Progent offers economical remote access to IT engineers with expertise in a wide array of products and services that deliver solutions for backing up Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and desktops plus laptops and smartphones. Progent offers help for all major backup platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Software, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and FLARs. Progent's consultants can help your company to implement, enhance, or maintain backup/restore systems for a variety of architectures such as local, remote, cloud, or hybrid.
Open Now Cisco Certified Expert Wi-Fi VoIP phone integration Online Support
Engineer wireless VoIP phone integration
Progent's Cisco-certified Wi-Fi integration consultants can help organizations to configure, administer, and debug Cisco Wi-Fi products including Cisco's Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.
Remote Consulting Windows 7 Security
Biggest Windows 7 64-bit Upgrade Software Support
Progent's Microsoft certified engineers can help your company to assess
Core Routers Configuration
ASR 1000 Router Remote Consulting
Cisco offers a full array of routers that includes routers designed to provide the security, bandwidth, and availability demanded by organizations ranging from small offices to global enterprises and service providers. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved reliability and system availability. Progent can help you select and integrate Cisco routers to build a solid infrastructure for your IT system and to make it economical to expand as you add new users, open new offices, install new services, extend your network to clients and partners, and manage a more mobile workforce. Progent offers expertise in a range of routers powered by Cisco's IOS platform, such as the Cisco 800 series of small office routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for the network core, plus older 1700 and 2600 Series Routers.
Hybrid Configuration Wizard Online Support Services
Outlook autodiscover On-site Technical Support
Microsoft allows you to create transparent hybrid environments that combine Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have specific Exchange mailboxes located at your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any phase of designing, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can deliver occasional expertise to help you through stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is carried out on schedule and on budget.
Specialists Microsoft Project Server My Sites
Biggest Technical Support Project Server 2013
Progent's Microsoft consultants offer in-depth support in implementing, using and debugging any edition of Project, Project Server, and Microsoft Project Online and can provide a wide variety of affordable remote consulting services based on industry best practices to help businesses of all sizes to get all the benefits of this powerful project management solution. Support services available from Progent include system planning, software configuration and upgrades, strategies for safe file and status sharing among onsite and offsite users, network infrastructure optimization, and customized webinar training.
Oracle Recovery Manager Specialist
Specialist Oracle DBA
Progent can provide fast and affordable remote access to a certified Oracle database administration expert or an Oracle application programmer. Progent can provide comprehensive DBA services for any version of Oracle including 10g and 11g and can also help design, build, enhance, or troubleshoot Oracle applications based on SQL and PL/SQL. Progent also offers consulting for Data Guard and Streams replication technologies and ASM file/volume manager.
Windows Server 2016 Workgroup clusters IT Consultants
Computer Engineer Windows Server 2016 Failover Clusters
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 integration consulting to assist businesses of any size to plan and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can assist you to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus multi-domain failover clusters.
Largest Integration Support Microsoft Exchange 2003 Upgrade
Microsoft Exchange Professional
Progent's Microsoft certified support team can help you define and implement a smooth in-place Exchange Server 2003 migration strategy that minimizes productivity downtime, reduces ongoing service requirements, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multiple server or multi-location migrations, Progent offers the experience to finish your project quickly and economically. Progent's Microsoft Exchange 2003 support, repair, and consulting services include expertise with the integration of third-party enhancements of Microsoft Exchange Server 2003 that are best aligned to your business goals.
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