Immediate Online Troubleshooting for Napa California Information Networks
Urgent Phone Consulting for Napa SystemsFor organizations located in Napa California, Progent provides remote support for computer systems based on any combination of Microsoft Windows, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Premier consulting experts have provided remote support to businesses in all 50 states in the United States. (Refer to testimonials from Progent's customers.) Progent also can furnish the consultation services of Cisco CCIE-qualified network specialists to handle challenging networking issues, plus the assistance of CISA and CISSP-qualified security consultants to help with high-level security architecture and diagnostic issues.

Progent's online support experts provide excellent value because they have the practical background and are equipped with the advanced tools required to resolve the majority of network issues quickly. Efficient support reduces direct costs since solutions require fewer chargeable consulting minutes. Online support also avoids the cost of dispatching an engineer to your site. Your organization benefits even more with indirect costs by minimizing or eliminating system outages and related losses due to business disruption, disgruntled customers and vendors, idle workers, and de-focused management. Progent's extensive remote technical support know-how is particularly important for organizations that are dependent on public clouds for vital network infrastructure or applications such as Microsoft Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where onsite support may not be useful.

Progent's pricing policy for online support is structured to stretch your IT service investment. Progent charges per minute for phone assistance, so you owe just for the services that you actually get. In contrast to typical remote support companies, Progent requires no service activation charge or minimum job duration. Progent's one-minute granularity and simple policy for pricing prevent scenarios where speedy. minor repairs somehow end up as big tabs. Progent's penchant for solving technical issues efficiently means your business saves money.

Progent's Online Consulting and Technical Support Services
Through years of experience, Progent has mastered an arsenal of customized technologies and field-proven processes that promote the maximum degree of efficiency for remote engineering help and repair for information networks of all sizes. Progent provides protected VPN support for gateways from a variety of leading vendors including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN technology permits the experts of Progent's remote service group to connect to your company's computer system without violating network security.

Progent's sophisticated customer support reporting system keeps detailed histories describing all service that Progent's clients have received. Progent's staff service personnel have access to the specifics of assistance provided to each Progent customer by any engineer. This history of trouble tickets and solutions is structured as a conveniently retrievable proprietary database that enables Progent's online support experts to share their experiences company-wide to make sure that the effectiveness of Progent's technical support grows over time. Progent's extensive list of accreditations and working associations with major industry leaders including Cisco and Microsoft open up additional extensive support knowledge bases and allow quick access to vendors' internal engineering staff with the result that Progent's remote service experts can arrive at the most efficient solutions quickly.

Online services available from Progent to customers in Napa California include:

ProSight Fixed-price Managed IT Services for Small and Mid-size Businesses
Progent provides a selection of affordable, fixed-price services intended to allow small and medium-size businesses to benefit from the same cutting-edge IT solutions used by many of the industry's top enterprises. Progent's ProSight line of network management outsourcing services covers all key areas of modern networking such as email protection, security and compliance, automated backup and disaster recovery, infrastructure management, virtual server hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior-based machine learning technology to guard endpoints and servers and VMs against modern malware attacks like ransomware and email phishing, which easily escape legacy signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a single platform to manage the entire malware attack lifecycle including filtering, detection, containment, cleanup, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection services offer affordable multi-layer security for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and responding to security threats from all vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, endpoint management, and web filtering via leading-edge technologies packaged within one agent managed from a single control. Progent's security and virtualization experts can help your business to design and configure a ProSight ESP deployment that addresses your company's specific needs and that helps you achieve and demonstrate compliance with government and industry information security regulations. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for urgent action. Progent's consultants can also help you to install and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable and fully managed solution for secure backup/disaster recovery. Available at a fixed monthly price, ProSight Data Protection Services automates and monitors your backup activities and allows fast restoration of vital data, apps and VMs that have become lost or damaged as a result of hardware failures, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's cloud backup consultants can deliver world-class expertise to configure ProSight DPS to be compliant with government and industry regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to restore your critical data. Learn more about ProSight DPS Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of top information security companies to provide web-based management and world-class security for all your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from reaching your network firewall. This decreases your exposure to external threats and conserves system bandwidth and storage. Email Guard's onsite gateway appliance adds a deeper layer of inspection for inbound email. For outgoing email, the local security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Exchange Server to monitor and safeguard internal email that stays within your security perimeter. For more details, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to diagram, track, enhance and debug their connectivity appliances like switches, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network maps are kept updated, captures and manages the configuration information of virtually all devices connected to your network, monitors performance, and sends notices when problems are discovered. By automating tedious management and troubleshooting activities, WAN Watch can cut hours off ordinary chores like network mapping, expanding your network, finding devices that require important software patches, or identifying the cause of performance bottlenecks. Find out more details about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to help keep your IT system running efficiently by tracking the state of critical computers that power your information system. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your specified IT management personnel and your Progent consultant so any looming issues can be resolved before they can impact your network Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual machine host configured and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting model, the client owns the data, the OS software, and the applications. Since the environment is virtualized, it can be moved easily to an alternate hardware environment without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard data related to your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your network documentation, you can eliminate as much as half of time wasted looking for critical information about your IT network. ProSight IT Asset Management features a centralized location for holding and sharing all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether youíre making enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size businesses to get an unbiased evaluation of the overall health of their network. Powered by some of the top remote monitoring and management platforms available, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits show you how closely the deployment of your essential infrastructure assets adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI such as a cleaner Active Directory system. Both also include a year of state-of-the-art remote network monitoring and management. Advantages can include lower-cost management, better compliance with data security standards, higher utilization of IT assets, faster problem resolution, more dependable backup and recovery, and higher availability. Read more information about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone interview with a Progent information assurance consultant. The interview is intended to help assess your organization's ability to stop or recover rapidly following an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to gather information about your existing antivirus tools and backup system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply best practices to build a cost-effective security and backup environment that aligns with your business requirements. For additional information, visit The ProSight Ransomware Preparedness Report Service.

Additional Consulting Services Available from Progent
Progent offers the services of world-class remote consulting experts for contract information technology projects. Progent's rates for longer-term development or consulting tasks are set according to the level of expertise of the engineers assigned. Progent's background in these important fields of computer technology allows clients to execute major initiatives economically and on schedule. Progent's project-based remote consulting services include:

  • Help Desk Call Center Services
    Progent's Help Desk Call Center service options for organizations with networks that incorporate Windows, Cisco, macOS and OS X, UNIX, or Linux platforms include full-service Call Center services, co-managed Help Desk services, and Call Center process consulting. Progent's Standard Help Desk Services provide small organizations an end-to-end solution that manages all facets of remote desktop support from initial requests through trouble ticket generation, screen sharing, status tracking, problem solving, and reporting. Progent provides help desk services at a substantial discount from Progent's regular desktop support rates, and Progent can provide the additional option of fast on-demand escalation to Level 2 and Level 3 experts to handle complex problems.

    Progentís Help Desk Co-management services allow your business to share responsibilities for Help Desk support seamlessly between your IT team and Progent's large roster of seasoned technical support engineers and matter experts (SMEs). Progentís Help Desk Co-management service is an advanced service desk solution based on the leading professional services automation platform for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.

    Progent's Help Desk team of veteran network consultants gives your clients in Napa California quick communication with an efficient support resource with substantial background delivering telephone-based support and online troubleshooting for computer environments based on Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products. Progent's charter is to earn the Help Desk Call Center perception as a solid enabler of business performance, and Progent's aim is to fix and not merely track IT problems.

  • Business Applications Support: Training, Custom Programming, and Problem Solving
    Progent's Applications Experts Group provides online and in-depth consulting expertise and education in specific application areas that include ERP, MRP, custom programming for accounting packages, and Customer Relationship Management. Progent also offers expertise, custom development, and education for familiar Microsoft business applications such as CRM, MS Office Project, Office 365 Word, and Microsoft Office 365 Excel. For more information about Progent's expertise, customization, and education services, visit Progent's Applications Experts Services.

  • Unified and Automated Administration of Hybrid Cloud Environments
    Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud environments by offering comprehensive support for Windows Server 2016, Windows 10; seamless integration of multi-OS networks that include Linux, Hyper-V and VMware; and expanded public and private cloud support including closer integration with Microsoft Intune for iPhone and Android smartphone management plus native integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts offer world-class online and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to plan and configure a new deployment of Microsoft System Center 2016, extend or optimize your current one, upgrade smoothly from a prior version of System Center, or debug your System Center solution.

  • Remote IT Infrastructure Monitoring and Reporting Support
    Progent offers businesses in Napa California online IT infrastructure monitoring and reporting by providing System Center Operations Manager (SCOM 2016) expertise and System Center 2012 Operations Manager support. Progent can adapt SCOM to fit your environment so that your IT support is proactive rather than reactive. By exposing possible trouble spots before they cause crashes, automated monitoring can minimize disruptive and expensive information system failures. Progent can also deploy server and infrastructure monitoring tools like Nagios and MRTG to diagnose UNIX/Linux, Sun Solaris, or macOS and OS X systems, Microsoft Windows networks, or systems that incorporate a combination of operating systems.
How Your Napa Company Can Contact Progent's Remote Support Professionals
To get in touch with Progent about urgent online support with Microsoft Windows, macOS and OS X, or Linux environments, go to Progent's Nationwide Phone-Based Help, phone 1-800-993-9400, or go to Contact Progent. For businesses and new ventures in Napa California, Progent's online computer support engineers are ready to provide professional and affordable IT help whenever your company requires it. Long experience delivering remote technical assistance has led to Microsoft Partner status for Progent's consultants and has allowed Progent to acquire world-class troubleshooting skills and to refine remote connectivity tools to repair IT problems quickly while avoiding the expense and lost productivity that comes with on-premises support visits.

Even if your Napa business relies on a local independent support technician or maintains a full time IT staff that can handle ordinary computer issues, Progentís Microsoft certified consultants can offer a convenient and seamless remote extension of your on-site resources for situations when your regular service personnel either lack the time or the experience to fix sudden system emergencies or particularly complex integration projects.

Features of Progent's Remote Network Services for Napa California
Progent's online support, Internet-based repair, network security expertise, and system administration services offer businesses in Napa California unparalleled leverage for your support budget. Whether you need one-time telephone support and Internet-based troubleshooting or full-time Help Desk call center services and system management, Progent's professionals can deliver your business world class network support while allowing you to avoid the cost and hassle of maintaining a large in-house IT staff. Key features of Progent's National Remote Support program include:

What Makes Progent Different from Other Service Organizations?
Progent is a Microsoft Certified Partner support firm and Progent's number of employees, breadth of technical expertise, fine tuned support software, and familiarity with corporate IT allow companies to avoid the pitfalls of exclusive reliance on smaller service organizations, individual freelance service providers, or limited internal resources.

Progent stands out by offering:

How Does My Business Begin Receiving Online Technical Help from Progent?
To get started with Progent's online help offerings or to learn more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for IT help, visit Immediate Online Support.

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    For companies with a combination of Mac and Windows desktops, there are two basic alternatives for running Windows-only software on macOS or OS X: remote access to an actual Windows PC or local emulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac allows you to connect a Mac to a networked Microsoft Windows-powered computer to use Windows applications and share network resources. Virtual PC for Mac simulates Microsoft Windows on an Apple Mac system so that you are able to use Microsoft Windows applications locally. Progent's Mac technology support experts can help your business to maintain these products for running Windows programs on your Apple Macs and can in addition help your company to evaluate and install other solutions for Microsoft Windows PC emulation.

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    Progent offers national online phone support and troubleshooting services for companies that run UNIX, Linux, or Sun Solaris networks or whose IT systems feature a combination of UNIX and Microsoft technology. Remote IT help provides optimum leverage for your IT budget by preserving user productivity and shortening the hours billed for network analysis and repair. Advanced remote access tools and experienced technicians and engineers allow Progent to handle the majority of IT problems without wasting time and expense by traveling to your site. In the vast majority of situations your IT issues can be dealt with by telephone or via a mix of phone support and online connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISA premier security professionals to assist with the most difficult network issues.

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    Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized company integrate and support Ciscoís security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to administer and offer the versatility to evolve with your changing business requirements. Progentís Cisco-Certified network consultants are familiar with Ciscoís comprehensive family of products aimed at eliminating data theft, virus and worm assaults, DDoS attacks, and other threats to your network. Progent can help you deploy Cisco technology to achieve secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central user access control framework for user authentication, authorization, and tracking from an easy-to-use Web interface.

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  • Consultant Hourly Rate Network Assessment
    Microsoft Certified Consultant Cost Migration

    Progent's pricing model is to charge for phone support and on-site visits per minute. Consequently, you owe only for delivered support. Progent does not impose a higher rate for off-hours or emergency support, and within California or in regions where Progent provides on-premises service, Progent does not bill for travel except for emergency calls where on-site work is less than four hours. Also, Progent imposes no minimum fee and asks no monthly commitment for services provided during normal business hours. Many service organizations impose large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates large bills for fast solutions so you will not be forced to allow less critical problems to stay unaddressed.

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    Automatic Topology Mapping Specialists

    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to map out, track, enhance and debug their connectivity hardware such as switches, firewalls, and load balancers plus servers, printers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are kept current, copies and displays the configuration information of virtually all devices connected to your network, tracks performance, and generates alerts when issues are discovered. By automating complex management and troubleshooting activities, ProSight WAN Watch can cut hours off ordinary chores such as making network diagrams, expanding your network, locating appliances that need critical updates, or isolating performance problems.

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    Microsoft AD Professional

    Windows Enterprise Directory demands extensive hands-on experience to configure optimally across a large corporation. Progentís Microsoft Premier engineers are skilled in designing, deploying, and maintaining sophisticated Enterprise Active Directory installations. Progentís areas of proven competence with Windows Active Directory include replication problems, multi-domain partition configurations, repair of corrupted AD objects, dealing with legacy beta version configuration objects in online Active Directory environments, and repair of unsuccessful configurations of AD and AD-associated programs.

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  • Les Kent has a 35-year history of successful technology integration, executive management, sales, and operations. He has demonstrated a talent for developing elegant information technology solutions in his roles as as a system architect, software developer, project manager, implementation consultant, and problem solver for small companies, start-ups, and major enterprises.

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  • Award Winning SQL Server Reporting Services Designer
    Microsoft Report Designer Programming Company

    Progent can provide online and on premises expertise to help your organization with any aspect of BI reporting from debugging or modernizing reports to planning and deploying an advanced BI solution. Progent's management reporting experts can help you to support your current BI environment, help you to upgrade databases and applications from a discontinued reporting platform to a current one, and deliver as-needed remote training tailored to your individual requirements. Progentís management reporting consultants offer experience in all popular business analytics reporting and visualization tools such as Microsoft's SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools such as Power Pivot and Power View, and Report Designer.

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    Progentís professionals offer expertise in multiple disciplines relevant to mobile networking including system architecture, Activesync, wireless security, mobile email, Microsoft Windows Mobile, RIM Blackberry, and wireless application development. Progent's certified professionals can save your company time and money by applying their wireless expertise to help you select and configure mobile access technologies that fit the needs of your business. Progent can also optimize your network architecture so that mobile data devices work more reliably.

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    Open Now Microsoft Desktop Small Business IT Support Firms

    Progent can provide a wide array of affordable remote and on-premises consulting services to help your business to deploy, manage, and troubleshoot workstations and handhelds powered by Windows, macOS/OS X, Apple iOS, Android, or Linux.

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    Hyper-V 3.0 Server Computer Consultants

    Microsoft Windows Server 2012 R2 Hyper-V improves server virtualization in critical areas including multitenancy, flexible network infrastructure, cloud readiness, scalability and throughput, and fault tolerance. Progent's Microsoft-certified consulting experts can help your company to take advantage of Hyper-V to install and maintain virtual servers to reduce IT expenses and enhance availability.

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    Engineer Microsoft SQL

    Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the fast creation of cutting-edge enterprise-class programs that can provide your business a significant competitive advantage. Microsoft SQL Server 2000 provides built-in support for XML and the capability to query across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of background supporting Microsoft integration, assures you success in designing, deploying and managing Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET platform.

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    VMware SRM Disaster Recovery Consulting Services

    VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you define, automate and test a repeatable runbook for recovering services rapidly following a breakdown. SRM provides centrally managed and automated recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. SRM also enables non-intrusive testing for site recovery, upgrades and patches and can generate audit reports to confirm complete service recovery, validate Service Level Agreements and demonstrate compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to assist you to plan, deploy, test and administer a disaster recovery solution powered by VMware SRM.

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    Microsoft Office System Network Architect

    Progent's pricing model is to charge for remote support and in-person visits by the minute. As a result, you are charged just for received services. Progent does not impose a higher rate for after-hours or emergency service, and inside California or in regions where Progent offers on-site service, Progent does not charge for travel time except for emergency calls where on-site time is less than 4 hours. In addition, Progent applies no minimum charge and requires no retainer for support services provided during regular working hours. Many support firms impose substantial minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity does away with big invoices for fast repairs so you won't be forced to allow minor problems to fester.

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  • Specialists Hosting for Exchange Consulting Exchange Hosting
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  • Suse Linux On-site Technical Support Mandrake Linux Services
  • System Center 2016 Disaster Recovery IT Consultant System Center 2016 Orchestrator Remote Consulting

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    Progent's MS Exchange Hosting and Management Services offer an enterprise-class data center that features redundant electrical and environmental control systems, 24x7 staffed security and IT support center, and failover access to Internet backbone service companies. Hosted Microsoft Exchange servers are configured as virtual machines for service continuity, smooth scalability, and rapid recovery. Services include integration with your network, connectivity with mobile computing devices, automated tracking of performance and security, spam and virus protection, security update and service pack management, Help Desk support, per-day data backup, and full messaging administration services.

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    SharePoint Server 2007 Technology Consulting

    Progentís Microsoft-certified experts offer small and midsize businesses IT consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, groups and data. SharePoint Portal Server provides a central spot for your workers or customers to access, organize, share and interact with useful data, documents, and applications and to communicate with other people. It enables quicker and better decisions, more effective sharing across teams and more streamlined business processes. The primary objective of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of information accessible inside and without an organization. Windows SharePoint Services join employees, customers, workgroups and projects with the information theyíve created in a manner that makes data convenient to find, download and re-use.

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    Teams Support and Integration

    Progent can assist your business to design a migration to Teams from Skype for Business Online and configure, manage, and debug a cloud-based or mixed implementation of Microsoft Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange, SharePoint Online, and your phone infrastructure.

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    Windows Hyper-V 2016 utilizes core technologies first developed for and proven on Azure, one of the world's largest public clouds. This dramatically improves the suitability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing security, availability, scale, manageability, dependability and recoverability. Progentís Microsoft-certified consulting team can assist you to evaluate the advantages of Hyper-V 2016 for your organization, set up pilot systems to verify the ability of Hyper-V 2016 to run your vital applications, design an efficient network architecture for a cloud-centric or hybrid installation, develop and carry out a smooth upgrade plan, train your IT management and technical support staff, and provide as-needed consulting and debugging services to make sure that your Hyper-V 2016 investment delivers maximum business value.

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    If you are a network consultant with technical support experience, joining Progent and working for our customers will enhance your abilities via collaboration with Progent's staff of mutually supportive, high-output consulting experts. Progent's commitment to providing network expertise and technical help to small and midsize companies will give you the chance to consult in depth with business leaders and contribute significantly to the growth of exciting organizations. In addition, Progent's virtual office network offers state-of-the-art tools for off-site support and wireless access to allow you to deliver fast fixes when you troubleshoot mission-critical problems.

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  • Microsoft Certified Consultant Windows Server 2012 R2 Private Cloud
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    Progent's certified professionals can assist you to assess the advantages of Windows Server 2012 R2 for your organization, develop pilot systems and migration plans, optimize your network infrastructure for local, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT support staff, develop a corporate-wide security plan, automate IT management, help with application development, and generate and test a DR/BC plan.

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