Consulting and Technical Support Services for BlackBerry Environments
BlackBerry Support ServicesBlackBerry wireless smartphones were at one time one of the most popular products for maintaining anytime-anywhere connectivity to email, scheduling, web applications, and other critical business data. Progent offers Naples, Florida companies the services of BlackBerry-certified experts who can assist businesses to maintain existing BlackBerry environments or migrate smoothly to a more popular smartphone solution.

As the complexity of small company IT technology has increased, and as the need for world-class security, dependability, and recoverability has grown to be the norm for businesses regardless of size, effective integration and support of RIM BlackBerry technology has grown increasingly challenging. To address issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and shared databases, small businesses often turn to external consulting professionals who specialize in RIM BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-premier engineers who can help small organizations to design, administer, and troubleshoot BlackBerry-based environments economically and effectively, eliminating the necessity for an in-house BlackBerry technology specialist and lowering the cost and stress of maintaining wireless workers. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, combined with Progent's proven remote support model, provides small businesses an affordable alternative for integrating RIM BlackBerry products productively into their IT network.

Progent's engineers can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft technology, configure easy-to-use management utilities so you can track and support BlackBerry smartphones throughout your company, recommend security policies that are right for your business, customize mobile software, and ensure that your IT network infrastructure is properly designed to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your regular backup procedures so that it can be restored rapidly and thoroughly.

Miami and South Florida Contact Information:
Progent offers consulting services and onsite technical support throughout Southern Florida.

Onsite IT Consulting
Progent locations in Miami and South Florida

City Address Phone Link
Fort Lauderdale 401 E Las Olas Blvd, Suite 1400
Fort Lauderdale, FL 33301
United States
(954) 736-4937 Fort Lauderdale Network Support Services
Fort Myers Collier Avenue Executive Center, 2080 Collier Avenue
Fort Myers, FL 33901
United States
(239) 676-0700 Fort Myers Network Support Services
Hialeah 17690 NW 78th Ave
Hialeah, FL 33015
United States
(786) 756-4700 Hialeah Network Support Services
Miami 200 South Biscayne Blvd, Suite 2790
Miami, FL 33131
United States
(786) 646-0567 Miami Network Support Services
Miami Beach 1680 Michigan Avenue
Miami Beach, FL 33139
United States
(786) 522-2526 Miami Beach Network Support Services
Naples 780 5th Avenue S, Suite 200
Naples, FL 34102
United States
(239) 330-4007 Naples Network Support Services
West Palm Beach 515 N. Flagler Drive, Suite P-300
West Palm Beach, FL 33401
United States
(561) 437-1717 West Palm Beach Network Support Services


Consulting Help for BlackBerry BES Server
BlackBerry Enterprise Server streamlines administration and support of RIM BlackBerry devices, offering a single solution for handling key tasks such as smartphone deployment, updates, and retirement and providing a strong foundation for data protection and fault tolerance. BlackBerry Enterprise Server (BES) supports seamless integration between Exchange Server, Groupwise, or IBM Lotus Domino messaging servers and BlackBerry smartphones and allows remote synchronization.

BlackBerry BES Server Troubleshooting Help

BlackBerry Enterprise Server includes a variety of security capabilities starting with automatic encryption of messages transmitted between a BlackBerry wireless handset and BlackBerry Enterprise Server using AES or Triple DES. BlackBerry Enterprise Server also allows excellent versatility in selecting levels of security to meet the special needs of your environment. Progent's BlackBerry certified consultants can help your company to choose advanced security functions and enable them wirelessly. Examples of these over-the-air selectable security features include:

  • Disable a BlackBerry smartphone
  • Wipe data from a missing or stolen device
  • Lock out Bluetooth
  • Enable built-in defenses against malicious attacks

BlackBerry Enterprise Server also provides flexibility in determining how to keep mobile users from installing or running unsafe or unauthorized programs. Progent can help you to select blocking processes like:

  • List precisely which applications are permitted on the device
  • Prevent third-party applications from using persistent storage on the device
  • Select which functions third-party software can access on the BlackBerry smartphone
  • Limit the kinds of connections third-party applications running on the BlackBerry device can establish
  • Prevent all external applications from being loaded or run on the BlackBerry device

Progent's Online BlackBerry-certified Support is Fast and Economical
For businesses in Naples, Florida who need quick and affordable access to a qualified RIM BlackBerry support professional, Progent provides efficient remote help from a seasoned network support staff who have delivered network solutions to organizations in every state in the U.S. (See Progent's client testimonials.)

Remote support avoids travel costs and enables specialists to solve technical issues rapidly, allowing you to minimize wasted productivity. Progent's BlackBerry specialists have earned certifications in all BlackBerry technologies and offer expert help in fields including resolving synchronization issues, setting up BlackBerry BES Server, and creating a protected, high-availability system architecture for RIM BlackBerry users. Credentials held and skill sets offered by Progent's BlackBerry specialists include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email environment powered by Exchange. Progent's BlackBerry engineer has expertise in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can assist you to add and remove BlackBerry smartphone users on Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and support storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, install access control lists, manage Microsoft Exchange Server data flow, generate, edit, and apply WLAN and Virtual Private Network configurations, set up SNMP traps, and produce reports to summarize SNMP data.

Progent's BlackBerry consultant can support your BlackBerry technology in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to design, install, test, repair, and document a wireless solution based on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry include business and network requirements assessment, system architecture, roll-out strategy and implementation, performance optimization, configuration of a high-availability environment, data backup and business recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational objectives and to create a wireless solution that meets your IT budget and supports your business strategy. Progent can explain the impact of your operational policies on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to support a BlackBerry BES Server, help you to decide which administration approach and equipment match your requirements, and analyze your email and messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions concerning options for software editions, processors and mass storage, network topology, and application configuration.

To optimize network security, Progent's BlackBerry consultant can assist you to choose and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security specialists to perform company-wide security assessment and compliance testing and suggest improvements to accommodate your BlackBerry solution.

Contact Progent to Get Help from a BlackBerry-Certified Professional
If you wish to get in touch with Progent about engineering expertise for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.



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