Consulting Support Services for BlackBerry Technology
RIM BlackBerry SupportBlackBerry mobile smartphones were once one of the most successful products for achieving anytime-anywhere access to email, scheduling, web programs, and other critical business information. Progent can provide Naples, Florida businesses the expertise of BlackBerry-certified consultants who can help organizations to manage existing BlackBerry environments or transition efficiently to a modern mobile platform.

As the sophistication of small company IT technology has expanded, and as the demand for enterprise-class security, dependability, and disaster recovery has become the standard for companies of any size, successful integration and maintenance of RIM BlackBerry solutions has grown more difficult. To deal with issues such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and corporate databases, small businesses frequently turn to external consulting professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-premier engineers who can help small organizations to design, administer, and troubleshoot BlackBerry-based environments affordably and efficiently, eliminating the necessity for an in-house BlackBerry technology expert and reducing the cost and stress of supporting mobile work groups. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This range of knowledge, combined with Progent's proven online service delivery capabilities, gives small businesses an affordable solution for integrating BlackBerry technology seamlessly into their IT system.

Progent's experts can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft technology, configure easy-to-use administration utilities to help you track and control BlackBerry smartphones throughout your company, define security policies that make sense for your company, develop custom mobile software, and ensure that your IT network infrastructure is properly designed to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be restored quickly and safely.

Consulting and Technical Services for BlackBerry BES Server
RIM's high-end solution for managing big groups of BlackBerry devices is the BlackBerry BES Server. This powerful tool allows Exchange, Domino, or Groupwise users to send and receive messages that are encrypted during transit to ensure maximum data protection. BES Server also simplifies a broad variety of key management jobs that span from smartphone setup and upgrades to mobile security and high availability.

BlackBerry BES Server Integration Help

Progent's BlackBerry-premier consultants can show you how to utilize BlackBerry BES Server to perform basic tasks such as:

  • Deploy and manage applications
  • Schedule device, application, and policy updates
  • Update BlackBerry smartphone firmware wirelessly
  • Manage user settings with BlackBerry's extensive library of IT policies

Progent's BlackBerry-premier engineers can also help your company to use BES Server to perform important tasks not supported by the entry-level BlackBerry BES Server Express. These tasks include:

  • Install and manage BES Server's fault-tolerant architecture based on VMware
  • Deploy BlackBerry smartphones wirelessly
  • Establish custom administration roles
  • Automatically track and analyze the overall health of your solution

Progent's Remote BlackBerry-certified Technical Support is Fast and Economical
For businesses in Naples, Florida who want quick and affordable help from a qualified BlackBerry support professional, Progent offers effective online help from a seasoned network support staff who have provided network solutions to companies in each state in the country. (See Progent's customer testimonials.)

Remote support eliminates travel costs and allows consultants to fix problems rapidly, so you reduce lost productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in all BlackBerry technologies and can provide expert help in fields including resolving synchronization problems, setting up BlackBerry Enterprise Server (BES), and creating a protected, fault-tolerant network infrastructure for RIM BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry professionals include:

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry specialist can help you to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important procedures such as resolving enterprise activation problems, registering and removing BlackBerry device users, activating passwords, configuring over-the-air program installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry consultants can also assist you to operate management software like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can explain the role of operational policies in the BlackBerry BES environment and assist your company to select and implement appropriate security configurations.

Progent's certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Microsoft Exchange architecture for working smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the most recent edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, tracking, and maintaining one or several BlackBerry BES Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry engineer offers expertise in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to install and remove BlackBerry smartphone clients on Exchange and Microsoft Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and manage storage groups, apply permissions, install the MDS and Instant Messaging, implement access control lists, manage Exchange data flow, create, edit, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and generate management reports based on SNMP results.

Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, repair, and document a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry technology include business and network requirements assessment, system design, installation strategy and implementation, performance optimization, design of a fault-tolerant architecture, data backup and business recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational objectives and to design a wireless environment that fits within your IT budget and aligns with your business plans. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to support a BlackBerry BES Server, assist your organization to decide which management approach and equipment meet your needs, and analyze your email and messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions about options for software versions, server hardware and mass storage, network design, and application configuration.

To maximize network protection, Progent's BlackBerry-certified consultant can assist you to choose and activate appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-premier security engineers to run network-wide security vulnerability and compliance testing and recommend enhancements to accommodate your BlackBerry environment.

Contact Progent to Get Assistance from a RIM BlackBerry-Certified Expert
If you wish to contact Progent about consulting expertise for BlackBerry mobile wireless technology, phone 1-800-993-9400 or see Contact Progent.