Consulting and Technical Support Services for BlackBerry Technology
BlackBerry SupportBlackBerry mobile PDAs were at one time one of the most successful solutions for maintaining anytime-anywhere connectivity to messaging, scheduling, web programs, and other critical business data. Progent offers Naples, Florida businesses the expertise of BlackBerry-premier experts who can assist businesses to manage existing BlackBerry environments or transition efficiently to a current smartphone platform.

As the complexity of small business IT technology has increased, and as the need for world-class protection, reliability, and recoverability has become the norm for businesses regardless of size, successful integration and support of RIM BlackBerry technology has grown increasingly difficult. To address areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and shared databases, small organizations often resort to external support firms who offer expertise in BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified consultants who can assist small businesses to plan, administer, and repair BlackBerry-based environments economically and effectively, eliminating the requirement for an in-house BlackBerry solutions specialist and lowering the expense and hassle of supporting wireless work groups. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This breadth of experience, combined with Progent's efficient remote service delivery model, provides small companies an economical alternative for incorporating RIM BlackBerry products seamlessly into their information system.

Progent's consultants can help you with SQL Server 2019 integration and development consulting, SQL Server 2016 migration consulting, and Microsoft Exchange Server setup so that your data and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft technology, configure streamlined administration tools to enable you to monitor and control BlackBerry devices across your business, define security policies that make sense for your company, customize mobile applications, and ensure that your network infrastructure is properly designed to handle your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your regular backup processes so that it can be recovered quickly and safely.

Miami and South Florida Contact Information:
Progent offers consulting services and onsite technical support throughout Southern Florida.

Onsite IT Consulting
Progent locations in Miami and South Florida

City Address Phone Link
Fort Lauderdale 401 E Las Olas Blvd, Suite 1400
Fort Lauderdale, FL 33301
United States
(954) 736-4937 Fort Lauderdale Network Support Services
Fort Myers Collier Avenue Executive Center, 2080 Collier Avenue
Fort Myers, FL 33901
United States
(239) 676-0700 Fort Myers Network Support Services
Hialeah 17690 NW 78th Ave
Hialeah, FL 33015
United States
(786) 756-4700 Hialeah Network Support Services
Miami 200 South Biscayne Blvd, Suite 2790
Miami, FL 33131
United States
(786) 646-0567 Miami Network Support Services
Miami Beach 1680 Michigan Avenue
Miami Beach, FL 33139
United States
(786) 522-2526 Miami Beach Network Support Services
Naples 780 5th Avenue S, Suite 200
Naples, FL 34102
United States
(239) 330-4007 Naples Network Support Services
West Palm Beach 515 N. Flagler Drive, Suite P-300
West Palm Beach, FL 33401
United States
(561) 437-1717 West Palm Beach Network Support Services


BlackBerry BES Server Integration Services
The BlackBerry BES Server gives companies a centralized and safe source for integrating BlackBerry wireless devices into their email, groupware, and application infrastructure. BlackBerry BES Server enables mobile BlackBerry users to access Exchange Server, Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with PC desktops to ensure consistent information for applications such a calendars, address books, tasks, IM, and custom business programs. Thanks to BlackBerry Enterprise Server (BES) integration with Exchange, mobile workers carrying BlackBerry handsets have push-based access to Exchange messages as well as to IM-aware software through Microsoft Office Live Communications Server and Lync Server integration.

BlackBerry BES Server Help

Progent's BlackBerry-certified consultants can assist you to plan, install, and maintain BlackBerry Enterprise Server (BES) so you can improve the productivity of BlackBerry users, streamline the management of a BlackBerry environment, and lower the cost of maintaining a mobile workforce.

Progent's Remote BlackBerry-certified Consulting Services is Fast and Affordable
For companies in Naples, Florida who want fast and economical access to an authorized BlackBerry consultant, Progent delivers efficient remote help from a seasoned support team who have delivered network solutions to organizations in every state in the country. (Refer to Progent's client testimonials.)

Online consulting services avoids travel expense and enables specialists to solve problems quickly, so you reduce wasted productivity. Progent's BlackBerry consultants have been awarded certifications in all BlackBerry technologies and can provide expert help in fields including troubleshooting synchronization problems, setting up BlackBerry Enterprise Server (BES), and designing a secure, fault-tolerant system infrastructure for RIM BlackBerry users. Certifications earned and practice areas offered by Progent's BlackBerry experts include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, validate, troubleshoot, and document a wireless solution built on the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and technology needs assessment, solution design, deployment planning and implementation, performance optimization, design of a fault-tolerant environment, data backup and business recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional objectives and to create a wireless environment that fits within your information technology budget and aligns with your business strategy. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to accommodate a BlackBerry Enterprise Server, help you to determine which management model and equipment match your requirements, and analyze your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions concerning options for software versions, server hardware and mass storage, network architecture, and application configuration.

To optimize system protection, Progent's BlackBerry-certified consultant can assist you to choose and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-premier security engineers to perform network-wide security vulnerability and compliance testing and suggest improvements to accommodate your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry engineer has expertise in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can show you how to install and remove BlackBerry smartphone users on Exchange and Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry devices and user accounts, back up and maintain storage groups, configure permissions, install the Mobile Data System (MDS) and IM, implement access control lists, control Microsoft Exchange Server data flow, create, edit, and assign WLAN and VPN configurations, set up SNMP traps for alerts, and generate management reports based on SNMP data.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a number of settings that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

Call or Email Progent to Get Support from a BlackBerry-Qualified Consultant
To ask Progent about consulting help for BlackBerry wireless integration, phone 1-800-993-9400 or refer to Contact Progent.



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    Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management platform that incorporates AI software and expert services to deliver comprehensive endpoint detection and response.

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    Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to deliver centralized control and world-class security for all your inbound and outbound email. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises security gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway device adds a deeper level of analysis for incoming email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter.

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    Microsoft Exchange 2013 incorporates significant enhancements to the functionality of Exchange Server 2010 and introduces important innovations plus a redesigned architecture. These enhancements affect key IT areas like ease of administration, availability, compliance, operational costs, collaboration, scalability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to understand the possible advantages of migrating to Exchange Server 2013, create an efficient test and rollout plan, and train your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide affordable online consulting and management services for Microsoft Exchange 2013.

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    Progent's support services for software and firmware patch management offer organizations of all sizes a versatile and cost-effective alternative for evaluating, testing, scheduling, applying, and tracking updates to your servers, such as printers, network appliances like switches and wireless APs, and Internet-of-Things (IoT) devices like alarms and robotics.

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    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, find and protect data related to your IT infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be warned about impending expirations of SSL certificates or domains. By updating and organizing your IT infrastructure documentation, you can save as much as half of the time spent searching for vital information about your IT network. ProSight IT Asset Management includes a common location for holding and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether you're making enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need as soon as you need it.

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    Progent can provide the expertise of BlackBerry-certified engineers who can assist small companies to plan, manage, and troubleshoot BlackBerry solutions affordably and successfully, eliminating the need for an in-house BlackBerry expert and reducing the expense and hassle of maintaining a mobile workgroup. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-premier experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of expertise, combined with Progent's proven online service delivery model, offers small companies a cost-effective solution for incorporating BlackBerry devices and software seamlessly into their information network.

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    The Helpdesk service model adopted by Progent's Technical Response Center gives small organizations an effective option to reliance on independent service individuals by offering broad expertise accessible to numerous support groups, optional 24x7 availability of urgent assistance, escalation capability to top-level engineers for solving even the most complex issues, service consistency and reliability, prompt follow-up enforced by veteran service managers, a choice of easy-to-use ways for requesting support tasks, plus excellent process transparency made possible by trouble ticket tracking and available through a web portal.

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