Expanding your remote workforce may have a significant impact on IT infrastructure, security, and company workflows. Progent has 20 years of experience helping small and mid-size businesses to design, deploy, administer, tune, and debug IT environments that incorporate at-home workers. Progent can help your Naples company to pick the right technologies and adhere to best practices in creating and operating a secure virtual ecosystem for teleworkers that facilitates teamwork and delivers maximum value. Progent offers services that go from as-needed guidance for helping you over challenging technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent's consultants can help Naples, Florida companies to with any aspect of building a high-performing telecommuting environment by providing infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk augmentation, cybersecurity, backup/restore solutions, and unified management.

Infrastructure for an At-Home Workforce
Integrating the network infrastructure required for an at-home work environment can be particularly challenging if you have to manage a mix of personal hardware such as PCs and notebooks, routers, and wireless APs from various manufacturers and with a mix of operating systems and firmware releases. Progent's experience providing remote support for both outdated as well as modern technologies in remote office venues enables you to make efficient use of your available infrastructure and provides you with fast access to expertise for implement necessary upgrades. Services offered by Progent to help your company to create a high-functioning telecommuting infrastructure include:

  • Virtual Private Network (VPN) technology allows you to establish a safe tunnel for authorized remote employees to use IT resources located at your corporate datacenter or in a public cloud. Progent can help you to configure and manage VPN access between your at-home workforce and your various IT resources by providing remote VPN configuration consulting. For organizations using Cisco's ASA security appliances, Progent's Cisco ASA experts can help your remote workers to set up Cisco's AnyConnect software for safe VPN connections for a broad selection of devices such as Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products enable an at-home worker to see and use a remote computer's desktop. This gives network managers substantial control over the computing ecosystem of telecommuters and ensures remote users a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach at-home computer networks to the Internet and support VPN connections, home wireless networks, and firewall services. Progent can provide top-tier online support for integrating home routers from a variety of manufacturers. See router integration services from Cisco-certified consultants.
  • Home Wireless networks, typically shared by an entire household and visitors, are commonly utilized by telecommuters to access their router for work. This can cause throughput and cybersecurity problems. Progent can help you to resolve these issues by delivering expertise like Cisco Aironet integration expertise, Cisco Meraki WiFi installation expertise, and Ubiquiti WiFi AP setup assistance.
  • Internet connectivity methods affect the speed and availability of connections between telecommuters and the corporate data center. Business-critical processes may require backup Internet access in the event the normal connection fails. Progent can provide guidance for picking service providers, selecting sensible service bundles, and integrating high-availability Internet connections. See Internet access solutions.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining a productive work-from-home solution for your Naples, Florida organization, call 1-800-993-9400 or refer to Contact Progent.

An index of content::

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    Progent can provide the expertise of a senior specialist with extensive experience configuring, managing, and upgrading telepresence platforms from top-tier suppliers such as Cisco, TANDBERG, Polycom, and LifeSize. Progent can coordinate with your internal IT management team, your ISP, and your telepresence technology supplier to help your company maximize the business value of your telepresence ecosystem.

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    Progentís Microsoft-certified consultants can provide businesses of any size consulting, troubleshooting, and development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise platform that uses web technology for efficiently coordinating people, teams and data. SharePoint Server provides a common location for your workers or clients to access, organize, distribute and manipulate useful data, files, and software and to interact with one another. Microsoft SharePoint allows quicker and more intelligent decisions, more effective sharing across groups and more streamlined business practices. Windows SharePoint Services connect employees, clients, workgroups and projects with the knowledge theyíve developed in a manner that makes data easy to find, retrieve and re-use. Progent's certified SharePoint experts can help your organization to manage your existing SharePoint solution or upgrade to the current release of SharePoint Server or to SharePoint Online.

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    Progent can help your business to plan and execute a smooth migration from a Solaris-powered IT environment to a network based on Microsoft Windows and capable of supporting Microsoft's familiar office productivity software, business applications, and software development tools. Progent's Solaris, Windows and Cisco engineers and application specialists can show you how to guard your data and minimize productivity discontinuity by developing an efficient migration strategy that protects your existing assets in Sun Solaris application and technology. UNIX-to-Windows transition consulting services available from Progent include evaluation of existing environment, transition planning and validation, MS Exchange migration expertise, information and application software porting, and processor and storage system migration and economization.

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    Progent's engineers can deliver a variety of network consulting services to assist companies of any size to install, manage, and troubleshoot IT systems that incorporate workstations, notebooks, tablets, or smartphones powered by Windows 8.1. For enterprises, Progent's experienced project managers can help set up testing labs to evaluate Windows 8.1 and plan and execute Windows 8.1 migration plans based on industry best practices.

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    Microsoft Small Business Server is an affordable suite of server products that provides the basis for a feature-rich but manageable information. The inter-connectivity demands of the Microsoft .NET functions included with Small Business Server 2011 requires a network consultant with real-world expertise and broad experience in planning and implementing effective end-to-end information technology solutions. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies incorporated in Microsoft SBS 2011 and SBS 2008. This expertise assures you success in deploying, administering, and servicing network environments based on the Microsoft SBS line of servers and applications.

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    Progentís Microsoft certified experts provide a variety of consulting services for Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft accounting platform and business management solution based, like all Microsoft financial solutions, on the expandable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest edition of Microsoft financial software in the Microsoft Dynamics GP/Great Plains line, offers a cost-effective tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Dynamics GP is simple to install and integrate, and with its segmented design you can license only the functions you currently need, with the option to expand users and enlarge functionality in the future. Progentís Dynamics GP Software consulting engineers can show you how to install, configure and administer Microsoft Dynamics GP 2010 and also earlier editions of Microsoft Dynamics GP/Great Plains.

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    Progent's webinar training classes provide small companies the affordability, simplicity, and versatility of web-based learning and the proven training methods of seasoned instructors who employ advanced collaboration software to reproduce real-time, interactive learning environments. Progent offers online education for key desktop software including components of Microsoft Office such as Microsoft Excel, Word, PowerPoint, and Outlook: Dynamics business accounting and management information solutions including Microsoft Dynamics GP; plus additional popular desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.

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    Microsoft SQL Server 2016 offers significant enhancements in performance, scale, security, uptime, mobile computing integration, and integrated analytics and reporting. Innovations include PolyBase for handling SQL and NoSQ files in one appliance for big data applications, Jason integration, Row-level Security, Mobile Reports, and seamless management of on-premises and cloud resources. Progent's Microsoft-certified consultants can provide online and on-premises expertise to assist businesses of any size to implement, administer or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft platforms such as Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics CRM, Skype for Business, and SCOM.

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    If your business has a Solaris network or a mixed-platform IT environment, Progent's CISM, CISSP and ISSAP-certified security specialists can assist your entire enterprise in a wide range of security topics including security administration procedures, security design and models, access management systems and techniques, applications development security, operations security, physical security, communications, infrastructure and web security, and workplace recovery planning. CISM and ISSAP define the basic competencies and international standards of knowledge that network security professionals are expected to master. These certification offer IT management the assurance that consultants who have achieved their CISM or CISSP certification have demonstrated the background and knowledge to offer effective security management and engineering services.

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    E-Mail Guard is a complete service for defending against spam and viruses. E-Mail Guard addresses the security and administration of company email by offering continually improved spam and virus blocking, policy management, content filtering, and protection against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also features tracking, administration and reporting tools plus outgoing email filtering to help you repair your email environment and specify and enforce company email policy.

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    Progent can assist small and medium-size organizations to install endpoint security protection systems and provide cleanup expertise needed to support telecommuters.

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    For advanced project management assistance, Progent offers the services of senior IT professionals with decades of experience in technology management, application development, and business process engineering for organizations from Big 4 firms to dot-com startups to government agencies. These high-level IT managers can provide project management expertise to assist enterprise customers adhere to leading practices to ensure that major projects are completed on schedule and on budget.

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    Progent's Cisco CCIE-certified wireless network consultants can provide remote or on-premises configuration and debugging services to assist you to plan, implement, upgrade, optimize, manage and debug Aironet wireless access point environments of any size or topology. Progent's Cisco Wi-Fi controller experts can also assist you to combine your wireless ecosystem with your wired network and cloud-hosted resources to build an enterprise-wide connectivity foundation that is simple to administer and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, placement and setup of Aironet wireless APs to accommodate your unique office design, construction, and expected workloads.

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    Progent's Cisco-certified CCIE consultants can help you to configure, manage, upgrade, tune and debug Catalyst switches. Progent can also help you to enhance the security of Catalyst switches and migrate smoothly from legacy appliances to modern models.

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    Progent's Wireless Consulting Services provide a fast, affordable way for businesses of any size to integrate, manage, monitor and repair cutting edge wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and install appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

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    Microsoft Exchange Server 2013 incorporates significant improvements to the functionality of Microsoft Exchange 2010 and introduces powerful innovations plus a revamped structure. These improvements affect key areas such as manageability, availability, security, cost of ownership, collaboration, extensibility, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can help you evaluate the potential advantages of migrating to Microsoft Exchange 2013, create an efficient test and rollout strategy, and train your IT team to manage your Microsoft Exchange 2013 solution. Progent also offers ongoing remote support and management for Microsoft Exchange Server 2013.

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