Naples Consulting for Network Service Firms
Transparent Short-Term Support Staff Help
Progent's Consulting, Help Desk Call Center, and Ticketing Support for Network Service Providers in Naples
Progent’s consulting support for IT service organizations in Naples Florida enables your company to offer your clients Progent's consulting expertise and Help Desk support using your own branding as a seamless extension of your in-house network support group. This can put you on the fast track to add to your client base, fill out your service portfolio, satisfy your customers, and improve your profits.
Progent's team of network infrastructure engineers, PC support technicians, network admins, and data security consultants have acted as transparent supplements to the IT staffs of some of the country's largest IT service businesses. Progent’s breadth and depth of technical knowledge allows you to add to the capabilities of your IT support practice, and Progent’s close integration with your support team lets you strengthen and protect your company's brand.
Progent is a network support company with two decades of background providing remote consulting services to small and mid-size organizations. Progent is a Microsoft Partner and has one of the biggest teams of Cisco-certified CCIE network experts of any private IT services company in the world. Progent has delivered remote IT assistance and consulting to clients in every state in the U.S. (Refer to recommendations from Progent's clients.)
Using Progent's Services Under Your Branding
Progent's consulting program for network service organizations features seamless resale to your clients of world-class services. Progent invoices your firm exclusively and performs under your direction to provide your customers consulting and support services under your brand. Also, Progent has an affordable Extended Hours Support Program for clients who require 24x7 technical support.
Help Desk Call Center and Ticketing for Network Service Organizations
Ticketing is fundamental to a successful IT Call Center. But modern ticketing systems are not only expensive to acquire and staff, but challenging to set up and manage. Small or niche IT service firms do not have the necessary resources. Progent's Service Desk and ticketing program offers IT support firms a practical way to keep their own branding while providing their clients world-class desktop support services backed by an advanced ticketing platform and supplemented by rapid escalation to subject matter experts.
Key Features of Progent's Help Desk and Ticketing Program for IT Service Providers
Progent's Call Center and ticketing program for IT service companies takes advantage of Progent's sizable investments in advanced ticketing software, an online desktop services team, and a network of geographically distributed subject matter experts (SMEs). You can utilize Progent's ticketing system as a secure tenant or Progent can set up communications with your existing ticketing system. The features available with Progent's Service Desk and ticketing services enable your IT service firm to expand your physical and virtual support volume, the range of technologies your firm can handle, the number of {geographies you can service, and your overall availability.
Important features of Progent's Service Desk and ticketing program for IT support organizations include:
- Progent's online desktop support staff delivers Level 1 end user help with 1-hour service level agreement (SLA) to commence work during normal business hours.
- Standard service hours are from 5am to 7pm PST, five days per week.
- Extended hours support is offered at extra cost.
- Optional on-premises support in larger metros is available across the US at additional cost.
- You have full control of your clients and billing.
- Your customers enter service requests using your own branded web portal, a toll-free number, or by sending an email to your specified email address.
- Every end user request automatically becomes an open request in the ticket system.
- Tickets can be monitored and updated online until they are closed.
- Optional transfer of Level 2 and Level 3 issues to Progent's or to your subject matter experts.
Progent's Consulting Expertise for Network Service Providers
Progent's consulting expertise for IT service providers allows you to become a sole source for practically all IT guidance and troubleshooting your clients may need. You can build your staff and core in-house competencies steadily without having to turn down new business due to a gap in in-house expertise or a shortage of bandwidth.
Key aspects of Progent's Reseller Program for Network Service Providers include:
- Transparent Service Delivery: Progent works as a transparent supplement to your in-house support group, under your coordination, and invoices your firm instead of your customer.
- By-the-Minute Billing: Progent charges on a per-minute basis to reign in expenses.
- Extensive Service Reporting: Progent uses an advanced documentation system to ensure that all IT services delivered are fully described. This enables you to transfer account assignments to in-house personnel once you have enough staff and appropriate skill sets.
- Safely Expand Your IT Support Business: You can quickly and safely accept additional opportunities outside your main areas of excellence and open new geographies without the risks involved with expanding your full-time staff too quickly.
- Re-enforce Your Name: You can improve your positioning as a comprehensive network support firm by delivering more solutions to more customers under your own company name.
- Flesh Out Your Services Portfolio: Progent can provide world-class expertise in a broad range of IT disciplines and can act as a dependable reservoir of skills for growing your IT service business.
- Fast Escalation: Thanks to a large roster of high-level consultants ready to help, Progent can escalate rapidly from Tier 1 to Tier 3 support so even the most challenging issues can be handled fast.
- Make Your Clients Happy: Satisfied customers keep coming back. By teaming with Progent, you can keep delivering solutions without ever forcing clients to seek help outside the fold.
- Remote Support Experts: For 20 years, Progent has provided online IT support from Call Center support to high-level consulting. Efficient remote service saves money while delivering quick results.
- Top Industry Certifications: Progent’s IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's security and compliance consultants have earned top certifications including CISSP-ISSAP, CISA, and GIAC. Find out more details about Progent's technology certifications.
Progent's Practice Areas for Naples, Florida Organizations
Progent's veteran roster of certified consultants and technical experts can provide Naples, Florida businesses a broad array of online technical guidance and debugging expertise. Areas of expertise offered under Progent's reseller program for network service firms include:
- Exchange 2019 Consulting
- Microsoft Exchange Server 2016 Migration
- Windows Server 2019 Migration
- Windows Server 2016 Migration
- Windows 10 Migration
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Consulting
- AD Integration
- Office 365 Configuration
- Microsoft Dynamics GP Reporting
- Azure, AWS, Google Cloud Platform
- Remote Network Technical Support
- Work from Home Support
- Cisco Infrastructure
- Juniper Networks Technology
- Cisco Routers Consultants
- Cybersecurity Consultants
- Business Continuity Planning
- Penetration Testing
- Firewall Setup
- Help Desk Call Center Outsourcing
- Desktop Support Services
- Data Center Support
- Operations Manager (SCOM) Monitoring
- Configuration Manager (SCCM) Expertise
- Microsoft Access Programming
- Virtualization Automation
- Windows Hyper-V Planning
- VMware vSphere and vCenter Configuration
- Citrix XenApp and XenServer Configuration
- Cisco Unified CM/CallManager
- Apple Mac and iPhone Expertise
- Smartphone Management
- Apple iPhone Support
- Google Android Phone Support
- Ransomware Defense
- Data Backup/Restore Solutions
- Cisco IP Voice Phones and Telepresence
- Skype for Business Support
- Microsoft Teams Integration
- Wi-Fi Access Point Setup
- WiFi Site Assessments
Find Out More About Progent's Reseller Support for IT Service Organizations in Naples, Florida To learn more details about Progent's consulting program for IT service firms in Naples, Florida, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Managed IT Services Consultants Computer Consulting
Network Management Outsourcing Technology Professional
Progent's ProSight family of managed IT services are intended to provide organizations who have minimal internal IT administration and support teams with low-cost access to enterprise-class management platforms and technical expertise. Benefits of the ProSight catalog of managed IT services include predictable network maintenance expenses, automation of routine administrative tasks, ongoing adoption of new information technology, smooth migration from legacy systems to up-to-date solutions, close alignment of computer technology with strategic objectives, access to veteran IT consultants, and freeing up management to concentrate on business rather than fast-evolving information technology.
ISA 2004 Support and Integration
ISA 2004 Firewall Technical Consultant
Progent's Microsoft-certified Forefront Threat Management Server and ISA Server 2006 consultants can assist you to plan, install, and support an implementation of TMG 2010 or ISA Server 2006 on your information system that provides the firewall security, performance and ease-of-use that your business needs.
After Hours Enterprise hybrid cloud integration Professionals
Enterprise hybrid cloud integration Consulting
Progent offers expert remote consulting to help businesses connect their information networks with leading public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can help you to plan and manage cost-effective ecosystems that support Windows and Linux systems and apps in either cloud-centric systems or in hybrid network models that seamlessly combine local IT assets as well as cloud services. To help you to integrate public cloud services with physical datacenters, Progent offers a variety of cloud migration support services such as Microsoft Azure enterprise hybrid cloud planning and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over 15 years of experience delivering advanced consulting support online, and Progent can help you complete your cloud migration initiatives on schedule and within your budget.
SCCM Policy Settings Remote Consulting
Professionals SCCM Policy Settings
Configuration Manager automates application and device deployment at scale, streamlines compliance settings management, inventories network resources, protects against company data leakage, provides network health monitoring, enables safe self service, and offers a single point of control for administering mixed-OS networks based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Azure cloud specialists can help you with any facet of planning, implementing, using and troubleshooting a System Center Configuration Manager solution for on-premises, cloud-based, or hybrid networks.
Engineer Lync Server 2013 and SharePoint
Top Ranked Microsoft Lync Presence Consulting Services
Microsoft Lync 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, and both IP-based and PSTN voice communication. Microsoft Lync 2010 can enhance the capability of Exchange Server, SharePoint and Office or cloud-based Office 365 and simplify management through integration with Windows AD. Lync can also reduce capital and operational costs by doing away with Voice-over-IP hardware and subscription services, PBX gear, or legacy video conferencing technology. Progent's Microsoft-certified unified communications consultants offer remote and onsite support services to assist your company to maintain and troubleshoot your current Lync Server 2010 environment or assess the advantages of upgrading from Lync to Skype for Business, which is the new version of the product. Progent can also help your organization to design and carry out a smooth Skype for Business migration.
Fault Tolerant Load Balancing Integration
Network Load Balanced Online Consulting
Progent provides fault tolerant load balancing support that addresses system load balancing, load balanced program, LAN/WAN backbone routing, and content delivery products such as Cisco Content Engine. High availability load balancing providers for which Progent offers consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks 3-DNS.
Computer Engineer Aironet 802.11ac AP Upgrade
Aironet 3700 Access Point Computer Consultants
Progent's Cisco CCIE Wi-Fi infrastructure consultants offer online or on-premises integration and troubleshooting support to help your organization to plan, implement, upgrade, optimize, administer and debug Aironet wireless access point deployments of any size or topology. Progent's Cisco Wi-Fi controller consultants can also help you to combine your Wi-Fi environment with your wired network infrastructure and cloud-based resources to create an enterprise connectivity solution that is simple to administer and expand. Progent also offers affordable Wi-Fi site surveys to help you to decide the most efficient selection, placement and setup of Aironet Wi-Fi access points to accommodate your specific office layout, construction, and expected network traffic.
Server Migration Specialists Small Business
Top Ranked Small Business Server Setup
Progent is a pioneer in economically providing enterprise-class IT support to small companies. Progent's success in addressing the IT service needs of the chronically underserviced small company sector is the cumulative outcome of key technical and process innovations that have eliminated a great deal of the conventional costs out of managing network service, injected unmatched technical skill into the IT service system, and significantly accelerated the solution cycle.
Largest Unity Connection Onsite Technical Support
24/7 Technical Consultant Unified CM
Cisco Unified Communications Manager (CUCM or Unified CM), formerly named CallManager, operates as the center of Cisco's communications and collaboration platform. Unified Communications Manager and Unified CM Express (CME) offer an advanced IP-PBX by integrating with unified messaging apps like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent's Cisco-certified network consultants can deliver effective and budget-friendly online and onsite expertise to help businesses of all sizes to build and maintain CUCM deployments by providing Cisco Unified Communications Manager configuration and troubleshooting consulting services that deliver optimum business value. Progent's consultants can help with any aspect of CUCM configuration and debugging in areas that include integrating VoIP phones and desktop Video phones, designing dial plans, setting up SIP connections and PSTN calling, installing Cisco ISR routers with CUBE VoIP networking support, designing UCS server clustering systems for survivability, performance tuning, and integration with Exchange Server and Skype for Business.
Meraki 802.11ax Access Point Upgrade Remote Support
Cisco Certified Expert Remote Troubleshooting Meraki Wireless AP
Progent's Cisco Meraki wireless AP experts provide remote and onsite support to assist businesses of any size to design, deploy, maintain, expand or debug Wi-Fi networks that include Cisco Meraki APs. Progent can help your business to set up and support Cisco's Meraki-based wireless networks for sites that can range from a telecommuter's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco technology such as switches, routers and firewalls to build a cohesive network infrastructure that delivers the same access, performance, security, manageability and uptime for wired and wireless users irrespective of their location or device.
Help and Support SCCM 2016 and Windows Server 2016
SCCM 2016 Central Administration Site Remote Consulting
System Center Configuration Manager 2016 automates application and device provisioning across multiple sites, centralizes security and compliance settings management, inventories network resources, guards against company data leakage, provides health reporting, allows safe self service, and delivers a single control mechanism for administering mixed-operating system networks running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration experts can assist your organization with any facet of planning, installing, operating and repairing a System Center 2016 Configuration Manager solution for local, cloud, or hybrid environments.
Windows Server 2019 Windows Time Service Troubleshooting
Biggest Windows Server 2019 Storage Spaces Direct Support Outsourcing
Progent's certified Windows Server 2019 experts can assist your company to design and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers significant enhancements in capacity, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, availability, and Linux support.
MS Project Server Development Company
Outsourced Programming Microsoft Project Server
Progent's Microsoft engineers can provide advanced support in deploying, managing and debugging any edition of Microsoft Project, Project Server, and Project Online and can provide a broad variety of affordable online consulting services based on proven best practices to help businesses of all sizes to get all the advantages of this powerful platform. Support services available from Progent include solution planning, software configuration and upgrades, strategies for secure file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and customized online training classes.
Microsoft Experts SharePoint 2013 Workflow Manager Network Consultant
Remote SharePoint Business Connectivity Services Support and Help
Progent has been delivering SharePoint support since the first SharePoint product was released more than a a dozen years, and Progent has the scope of IT know-how to help businesses of any size to plan and carry out a SharePoint Server 2013 installation and develop SharePoint 2013 apps that add substantial business value to your IT investment. Progent's Microsoft-certified consulting team can help your company to assess the risks and benefits of migrating to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from a different collaboration environment; determine whether an in-house, online or hybrid configuration is best suited for your busi9ness; and pick the most appropriate edition of SharePoint 2013 for your applications. Progent can provide comprehensive project management support or can assist in individual tasks related to your SharePoint 2013 migration.
Best Specialists MySQL DBA
MySQL DBA Consultants
Progent offers cost-effective remote access to an Oracle MySQL administrator or software developer and can help businesses of all sizes to integrate and manage MySQL in a reliable network environment that offers advanced speed, scalability, and protection. Progent also has experience assisting companies migrate applications from Oracle to MySQL.
Extended Helpdesk Remote Consulting
Supplemental Helpdesk Specialists
Progent's Standard Help Desk Services offer a comprehensive service desk solution that manages all aspects of remote Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and management reports. Help Desk services are provided at a significant discount off Progent's normal Level 1 desktop service rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve the most problems.
CISSP Certified Security Manager Consultant
CISSP Certified Evaluation
Progent's CISSP-certified cybersecurity experts can help businesses of any size with any aspect of IT security. Progent can implement cost-effective security solutions that guard a small business against advanced malware attacks or Progent can plan, deploy, and monitor a comprehensive security environment for hybrid networks that support local, remote, and mobile users sharing network resources distributed across multiple physical datacenters and public and private clouds.
Consult Dynamics GP Excel Cubes
Microsoft Dynamics Outsourced Programming
Progent's seasoned application designers and programmers can assist your company to create enhancements to Microsoft Dynamics GP/Great Plains that address the unique needs of your organization without losing the benefits of Windows integration. Progent can also offer help with a range of development technologies that can be used to build integrations with Microsoft Dynamics GP. These integration tools include Dexterity, Modifier with VBA, Visual Studio for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Skype for Business VoIP Consult
Skype for Business dial plans Consultant
Progent's consultants can provide remote and on-premises expertise for organizations of any size to evaluate the costs/benefits of migrating to Microsoft Skype for Business from any version of Lync Server or Microsoft Office Communications Server. Progent can help your business to design an on-premises, cloud or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office; set up high-availability mechanisms; interface Skype for Business with your PSTN gateway; and interface with other communication systems like Cisco Video Interop Server. Progent's certified network security experts can help you design and verify a security environment for your Skype for Business deployment that is compliant with government and industry requirements.
ProSight Private Cloud Hosting Services Consultant Services
Private Cloud Hosting for Virtual Data Centers Consulting Services
Progent's ProSight Virtual Hosting combines proven virtual server technology, a world-class data center, and the support expertise of Progent's Microsoft-certified engineering group to provide small companies with a complete information technology outsourcing alternative that enhances network availability and security, eliminates management distraction, and saves money. With Progent's Private Cloud Hosting, a small or midsize company can have each of its operating system platforms and key business application servers hosted in a safe and reliable facility on a fast, high-availability virtual server set up and maintained by Progent's computer service experts.
SRST Configuration
VoIP Phone System Remote Troubleshooting
Progent's Cisco certified networking experts can provide high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.
Office 365 Single Sign On Remote Support Services
24x7 Office 365 and on-premises Exchange Technical Support
Progent can assist you to understand the many subscription options available with Office 365 and configure your network with Office 365 so you realize maximum business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS, and Linux software. Progent can also assist you to build and maintain hybrid solutions that seamlessly combine on-premises and cloud products and services.
External Cybersecurity Scan Consultant Services
Cybersecurity Inventory Professional
Progent offers small organizations a pair of low-cost network security inventory scanning packages that provide, at a preset fee, remotely managed scans of your network security profile which are analyzed by professional security engineers who assess the results of the scan, deliver objective summaries of your current security vulnerability, and make suggestions for remediation. Progent has developed two complementary security inventory scanning packages for external and internal security testing that are priced to meet the restricted budgets of small companies while delivering enterprise-class assessments of your IT network's exposure to assault.
CRISC Certified Risk and Information Systems Control Professionals
CRISC Certified Risk and Information Systems Control Manager Professional
Progent can provide the services of a CRISC-certified risk management consultant to help you to design and deploy an enterprise risk management (ERM) solution based on best practices promoted by CRISC and crafted to match your company's risk appetite, business goals, and IT budget.
24/7 Professionals Exchange Server 2010 Migration
Exchange Server Upgrade Consultant
Progent's Microsoft and Cisco-certified consulting engineers can help your organization to determine the value of Exchange Server 2010 for your company and can assist your IT staff to design and carry out a smooth migration to Exchange 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 that will provide fast payback by increasing your workers' efficiency, cutting the expense of equipment and support, streamlining administration, and consolidating your vital communications technologies.
Jabber and Office 365 Outsourcing
CCIE Certified Jabber Multiline Network Consulting
Progent's Cisco Jabber consultants offer remote or on-premises support to help organizations of any size to design, deploy, maintain, upgrade or debug Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent can provide in-depth support for the technologies that make up building an end-to-end Cisco Jabber collaboration solution such as Cisco network appliances and management tools, Microsoft Office 365 applications, Windows and Mac desktops, iOS and Google Android smartphones and tablets, SIP trunking, WiFi networks, cyber security, cloud integration, telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a cohesive collaboration solution.
Anti-Virus Technology
Design and Installation Antispam
Email Guard from Postini provides continually upgraded spam and virus filtering, data filtering, and protection from email-based DHA attacks and DSA attacks. Progent is a Postini aggregator and support specialist. If your organization is too small to qualify for a standard Postini license, you can still get the use of Postini’s Perimeter Management services via Progent’s E-Mail Guard spam filtering and virus protection service program. Progent’s expert email protection professionals can show you how to devise an email defense strategy that includes spam filtering and anti-virus services and policies.
Comprehensive Event Management Consulting
Monitoring and Reporting IT Consulting
Progent provides a variety of network support packages for small organizations. These IT outsourcing and network monitoring services are built around the proactive problem handling capabilities of Microsoft Operations Manager 2007, a next-generation server and IT support product that tracks the reliability, throughput, and safety of your information system and isolates potential troubles before they can bring down your system. With Progent's affordably priced network support programs, small businesses can choose a simple co-sourcing package built around Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution.
Microsoft Desktop Security Consulting Firms
Microsoft Experts Desktop Support Group
Progent can deliver a wide array of affordable remote and onsite support services to help your business to install, manage, and troubleshoot workstations and handhelds powered by Windows, macOS/OS X, iOS, Google Android, or Linux.
Urgent Fault-tolerant Failover Clustered Servers Setup and Support
Remote Support Services High-Availability Failover Clustered Servers
The server cluster feature set built into the high-end versions of MS Windows Server 2008 has been radically re-engineered to streamline the deployment, configuration, and management of server clusters that offer greater levels of network dependability, security, efficiency, and flexibility. New or enhanced features include cluster verification, easier configuration and deployment, improved cluster management, new cluster architecture for maximum availability, hardened security and quorum structure, elimination of failure points, more disk and memory capacity, and improvements for geographically dispersed clusters. Progent's consultants can assist your company evaluate the business benefits of Windows clustering, plan and implement an installation, train your IT personnel to administer your failover clusters, deliver continuing consulting and support services, and create and test a disaster recovery plan.
Microsoft Dynamics GP Integration Support
Dynamics GP Continuum Engineers
Progent's background providing Microsoft .NET services and SQL Server help, and Progent's programming experience with VBasic, XML, and other developer platforms enable Progent to design custom mission-critical programs and eCommerce environments that operate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting services can show you how to design reports that let you track your business more thoroughly, turning raw data into valuable understanding of your business.
ISA 2004 Server Help and Support
Biggest Troubleshooting Microsoft Proxy Server
Progent's certified ISA Server 2004 consultants have extensive experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for IT networks with multiple offices, mobile workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants can assist your company in designing and deploying an installation of ISA 2000 Server or ISA Server 2004 that supports your network security needs without adversely restricting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date editions of Internet Security and Acceleration Server.
64-bit Processing Consulting Services
64-bit Migration Consultant
Progent's Microsoft-certified consultants can help you design, document, carry out, manage, and troubleshoot a network-wide move to 64-bit server and desktop operating systems and business applications. Progent can help you test your 64-bit environment to verify that it supports all of the important 32-bit applications which you want to keep plus the new 64-bit editions of applications you plan to run.
