Immediate Phone Technical Support for Naples Florida UNIX, Linux, or Sun Solaris SystemsFor small businesses in Naples Florida, Progent provides technical support for computer systems powered by UNIX or Linux or for networks that include a mix of UNIX-family systems and Windows platforms. Progent has delivered online troubleshooting to companies in all 50 states in the United States. (Refer to Progent's customer testimonials). In addition, Progent offers the consultation CCIE-qualified engineers for complex infrastructure issues, as well as the assistance of CISA and CISSP-certified security consultants to handle advanced security architecture and disaster recovery preparedness.

Progent's online technical support services offer exceptional leverage due to the fact that they are equipped with the real-world experience and the sophisticated technology to resolve most information system problems quickly. This lowers direct expenses since solutions accumulate a smaller number of billable consulting minutes. Remote support also eliminates the cost of sending a consultant to your office. Your company saves even more with incidental costs by reducing or avoiding network downtime and related costs due to business discontinuity, disgruntled clients, unproductive workers, and de-focused executives.

Progent's pricing policy for remote help is designed to maximize the impact of your network support investment. Progent bills per minute for telephone-based consulting, so you are invoiced exclusively for the support that you actually get. Unlike typical online service firms, Progent asks for no initialization surcharge or minimum fees. Progent's per-minute billing unit and simple model for billing prevent situations where fast solutions somehow turn into substantial tabs. Progent's skill at disposing of problems quickly results in your company conserving cash.

Progent's Online Technical Support Tools
Over the years, Progent has developed a collection of optimized technologies and proven processes that promote the maximum level of efficiency for remote help and troubleshooting for small business computer systems. Progent provides safe Virtual Private Network support for gateways from multiple leading companies such as Microsoft, Cisco, Juniper Networks, Netscreen and Watchguard. Protected VPN technology allows the staff of Progent's online support team to interface to your network without breaching system security.

Progent's advanced customer support reporting application includes extensive records of all service that Progent's customers have received. Progent's team service personnel have the benefit of the history of all help provided to every Progent client by any Progent consultant. This archive of trouble tickets and fixes is stored as a quickly retrievable support database that permits Progent's remote support engineers to share their experiences company-wide to make sure that the efficiency of Progent's support grows over time. Progent's high-level certifications and working relationships with important industry leaders including Cisco and Microsoft permit access to other extensive support databases and allow quick response from vendors' in-house product engineers with the result that Progent's online service experts are able to determine the best solutions promptly.

Initiate Online UNIX, Linux, Solaris, or Apple macOS and OS X Technical Support from Progent
To access Progent's phone services in Naples Florida or to learn more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If your company has a critical requirement for IT support, go to Immediate Urgent Support.

Online Support Services Available from Progent
Progent's remote technical support professionals have credentials in a comprehensive array of disciplines. This wide range of IT skills enables Progent's engineers to manage almost any emergency likely to crop up in a small company information system. Certifications earned by Progent support experts in UNIX-family technologies include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications owned by Progent technical support consultants include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional (CCSP), Voice Professional, and Design Associate.

To help companies with multi-operating system networks, Progent also offers the skills of engineers who have high-level Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP network security specialists, and Information System Security Architecture Professional (ISSAP) consultants.

Phone-based support services Offered by Progent to small businesses in Naples include:

  • UNIX, Linux, Solaris, and Apple macOS and OS X Expertise
    Progent's UNIX, Linux, Solaris, and macOS and OS X phone-based consulting services address a broad array of information technology such as network infrastructure, email solutions, network and process security, UNIX and Microsoft Windows integration, virtual server technologies for server hardware consolidation and simplified administration, and migration from legacy systems to the latest Microsoft Windows or Linux-powered environments. Progent's group-oriented methodology for resolving network issues enables fast escalation, if necessary, to consultants with appropriate expertise to handle challenging scenarios. This expedites solutions of urgent problems, minimizes network downtime, and lowers service costs.

    Progent's UNIX and Linux support engineers can provide urgent remote assistance for diagnosing problems within UNIX, Linux, or Solaris networks based on popular versions of UNIX including:

    • Apple macOS and OS X
    • Solaris
    • IBM AIX Operating System
    • HP-UX (Hewlett Packard UNIX)
    • BSD
    • SCO
    • SGI/Irix
    Important Linux variants for which Progent can provide expert support include:
    • RedHat
    • SUSE
    • Debian GNU/Linux
    • Slackware Linux

  • Talk to a Cisco Certified Internetwork Expert (CCIE) for Complex Infrastructure Troubleshooting
    Cisco CCIE Engineers for Naples FloridaThe Cisco Certified Internetwork Expert (CCIE) credential is the top accreditation for networking consultants, and certifies a consultant's networking knowledge at the master level. Cisco CCIEs can deal with the most complex problems encountered in network planning, integration, management, security, and repair. Cisco qualified CCIEs work with the highest priority with Cisco's internal product support engineers in isolating problems with IOS Software network administration utilities and coming up with alternate approaches or identifying software patches. Cisco qualified CCIEs offer exceptional cost-effectiveness since their broad expertise allows them to find solutions for the most complex problems rapidly. In typical instances, less experienced consultants can wrestle for many hours or days with identical problems that a Cisco-qualified CCIE can fix in a few minutes. Few consulting firms make CCIEs available to assist small and medium sized companies. Progent offers quick telephone contact with a CCIE so you can receive immediate help for complex network infrastructure issues that are hurting worker efficiency but are not within the scope of your local network support providers. Progent's Cisco-qualified CCIE support experts can connect to your environment by means of sophisticated on-line support technology in order to perform efficient, safe, and affordable diagnosis and repair. Progent's Cisco CCIEs offer consulting for the entire range of Cisco's market leading family of networking products including PIX 500 Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module (FWSM), secure broadband and integrated services routers, wireless access points, Meraki cloud-managed access points, wired and wireless Voice systems, Catalyst switches, plus VPN technology.

  • Certified Microsoft Windows Expertise
    Microsoft Windows Support for Naples FloridaProgent's Microsoft-premier online support engineers can provide computer troubleshooting and consulting support for all Microsoft server platforms. Progent is a Microsoft Partner and can provide your business the expertise of consulting engineers who can assist your company with a broad range of technology support services such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 set up, MS Exchange Server 2019 deployment, Microsoft Exchange 2016 Server migration, Exchange 2013 integration, Exchange 2010 management, SharePoint 2016 migration support, SharePoint Server 2019 planning and deployment, Microsoft Teams configuration help, Skype for Business Server migration consulting, Microsoft Lync Server 2013 integration and Microsoft Communications Server 2007 troubleshooting, Microsoft Forefront TMG administration and ISA Server migration, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) resource monitoring, Project Server planning, SBS Server 2011 support, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent also offers a wide array of remote PC desktop support such as Windows 7 integration, preparing for to 64-bit workstation applications, configuring Office 2010, and streamlining Business Desktop Deployment.

  • CISSP, ISSAP, and CISM Premier Network Security Engineers
    CISSP Premier System Security Experts for Naples FloridaProgent's accredited CISM and CISSP security engineers offer a range of system protection solutions that can bolster the immunity of your UNIX, Linux, Sun Solaris, Mac or Windows network against internal or external threats or assist you to recuperate quickly following a damaging penetration. Security solutions available from Progent cover in depth security evaluation utilizing tools such as GFI LANguard NSS, AMAP Application Scanner, and products from Metasploit and Nikto; rapid recuperation from malicious assaults; installing firewalls; building secure architectures for off-site and mobile access; securing your email infrastructure from viruses, spam and DHA attacks; and managing round-the-clock proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers advanced remote support services to help businesses of all sizes integrate their information networks with popular public cloud platforms such as Azure and Amazon Web Services. Progent can assist you to plan and administer cost-effective ecosystems that support Windows and Linux systems and apps in either cloud-based solutions or in hybrid architectures that utilize physical resources along with public cloud services. To help you to incorporate public clouds with networks, Progent offers a range of cloud integration services such as Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure hybrid cloud integration, Amazon Web Services hybrid cloud integration, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud planning and integration consulting. Progent has more than two decades of background delivering advanced consulting services online, and Progent can help you complete your cloud migration projects on schedule and within your budget.
Special Consulting Services Available from Progent
Progent offers the services of seasoned remote consulting experts for special projects that small businesses often need. Billing rates for longer-term consulting tasks are set based on the qualifications of the consultants assigned. Progent's experience with these important fields of computer technology allows customers to complete major projects within budget and on schedule. Progent's project-based remote engineering solutions include:
  • Call Center Expertise
    Progent's Help Desk service offerings for small and midsize organizations with environments that incorporate UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft products include full-service Help Desk outsourcing, Virtual Help Desk support services, and Call Center consulting. Progent's Standard Help Desk support services are well suited for small businesses who don't have the budget to build and maintain an internal Help Desk but who require quick response from a dependable Help Desk with professional telephone assistance as well as the in-depth expertise to escalate complex problems to high-level consultants.

    Progentís Co-managed Help Desk services allow your business to share responsibilities for Help Desk support transparently between your IT team and Progent's nationwide pool of veteran technical support technicians and subject matter experts. Progentís Help Desk Co-management service is a collaborative service desk solution built around the leading professional services automation platform for managing service requests, ticketing, accountability, status tracking, and metrics.

    Progent's Call Center consulting services can support you in creating an efficient new Call Center or enhancing your current one, identifying or customizing Help Desk Call Center software products to address the special requirements of your corporation, or providing occasional phone support personnel to supplement your internal Call Center team to deal with unusually busy events like software transitions, mass updates, or installing brand new business software.

    Progent's Help Desk Call Center team of veteran information technology experts offers your customers in Naples Florida fast assistance from a reliable network service group with extensive background providing telephone-based help and remote repair service for networks powered by UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's charter is to earn the Help Desk Call Center the reputation as a key driver of business success, and Progent's policy is to resolve and not simply record technical issues.

  • Business Applications Services: Education, Custom Programming, and Integration
    Progent's Applications Experts Team can supply phone-based professional engineering expertise and education in specific business application areas such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management (CRM). Progent also can provide expertise, customization, and education for Microsoft business applications including Microsoft CRM, Office Project, Word, and MS Office Excel. To learn additional information on Progent's consulting, custom development, and education offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Group.

    Progent's Mac experts can support the imaginative aspect of Apple Mac computing by offering phone-based help services and training in imaging, audio, and motion video. Progent's consultants can provide assistance in a range of Macintosh creative tools such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, and After Effects. Progent's Mac specialists can also assist you with common procedures such as capturing or digitizing audio or video or setting up an audio/video production studio.

    Online Network Monitoring Support
    Progent offers companies in Naples Florida remote network and server monitoring support centered around Microsoft System Center Operations Manager network monitoring and reporting, adapted by Progent to accommodate your environment so that your network maintenance is proactive rather than reactive. By spotting potential issues before they evolve into crashes, system monitoring can avoid stressful and costly service failures. Progent can also deploy network monitoring products like Nagios and MRTG to diagnose UNIX/Linux, Solaris, or Apple macOS and OS X networks, Microsoft systems, or systems that incorporate a mix of platforms.

How Your Naples Florida Business Can Contact Progent's Online Technical Support Professionals
To contact Progent about urgent phone-based support with UNIX, Linux, Solaris, or Apple macOS and OS X environments, go to Progent's Emergency Online Help, telephone 1-800-993-9400, or visit Contact Progent.

Miami and South Florida Contact Information:
Progent offers consulting services and onsite technical support throughout Southern Florida.

Onsite IT Consulting
Progent locations in Miami and South Florida

City Address Phone Link
Fort Lauderdale 401 E Las Olas Blvd, Suite 1400
Fort Lauderdale, FL 33301
United States
(954) 736-4937 Fort Lauderdale Network Support Services
Fort Myers Collier Avenue Executive Center, 2080 Collier Avenue
Fort Myers, FL 33901
United States
(239) 676-0700 Fort Myers Network Support Services
Hialeah 17690 NW 78th Ave
Hialeah, FL 33015
United States
(786) 756-4700 Hialeah Network Support Services
Miami 200 South Biscayne Blvd, Suite 2790
Miami, FL 33131
United States
(786) 646-0567 Miami Network Support Services
Miami Beach 1680 Michigan Avenue
Miami Beach, FL 33139
United States
(786) 522-2526 Miami Beach Network Support Services
Naples 780 5th Avenue S, Suite 200
Naples, FL 34102
United States
(239) 330-4007 Naples Network Support Services
West Palm Beach 515 N. Flagler Drive, Suite P-300
West Palm Beach, FL 33401
United States
(561) 437-1717 West Palm Beach Network Support Services

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    Progent provides consulting for security testing software such as LANguard from GFI for performing a set of programmed network auditing scans to identify potential security gaps. Progent has extensive experience with network analysis tools and can help you to make sense of audit reports and react appropriately. Progent can show you how to design security into your company operations, install auditing applications, plan and implement a secure system environment, and recommend procedures to maximize the safety of your IT system. Progent's security consultants are ready to help you configure a firewall, implement safe remote connectivity to email and data, and install virtual private network. Progent's qualified security consultants can also validate the security of web-based applications and can conduct extensive information security tests of company-wide security to validate your organization's compliance with important industry security standards including HIPAA, NIST, and ISO 17799.

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    The server cluster technology built into the Datacenter and Enterprise editions of MS Windows Server 2008 is dramatically redesigned to streamline the deployment, configuration, and administration of clusters that offer improved levels of network availability, security, efficiency, and versatility. New or enhanced features include automated cluster verification, easier setup and installation, unified cluster management, new cluster infrastructure for increased availability, hardened security and quorum models, fewer failure points, more storage and memory capacity, and improvements for geographically dispersed clusters. Progent's clustered server consultants can assist your company assess the advantages of failover clusters, design and execute a deployment, train your IT personnel to manage your cluster environment, deliver continuing consulting and support services, and produce and test a business continuity procedure.

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    Nagios and MRTG are useful, Open Source monitoring tools that run on the Linux OS and can be used to monitor UNIX/Linux environments, MS Windows systems, or multi-OS environments where Linux and MS Windows run side by side. The Nagios monitor lets system managers to track network services including POP3, HTTP, FTP, and PING. MRTG allows you to graph the bandwidth through SNMP-enabled network appliances including processors, routers, and switches. Progent's network integration engineers can assist you to use both these tools to tune and repair your system.

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    Progentís Microsoft-certified experts can provide small and midsize companies IT consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for efficiently connecting people, teams and data. SharePoint Portal Server provides a common location for your employees or clients to access, organize, distribute and interact with relevant data, files, and applications and to interact with one another. It allows faster and more intelligent decisions, more effective access across groups and more streamlined business processes. The primary objective of SharePoint Server is to gather together, in a relevant way, all of the many sources of information accessible within and outside a business network. Windows SharePoint Services join workers, clients, teams and projects with the data theyíve developed in a way that makes data convenient to locate, download and apply.

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    Progent can assist your business to plan and execute an efficient migration from a UNIX-powered IT system to a network based on Microsoft Windows and capable of supporting Microsoft's familiar office productivity products, business applications, and developer platforms. Progent's UNIX, Windows and Cisco engineers and application experts can show you how to preserve your information and minimize productivity disruption by designing an effective transition plan that preserves your existing investments in UNIX application and technology. UNIX-to-Windows migration support services available from Progent include evaluation of current environment, migration strategy and validation, MS Exchange migration services, information and application software transition, and server and storage system migration and economization.

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    Microsoft allows you to create transparent hybrid environments that integrate Office 365 and on-premises Exchange systems. This permits you to have specific mailboxes located at your corporate datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can assist your organization with any facet of designing, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can provide as-needed expertise to help you resolve challenging technical issues and also can provide extensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is carried out on time and on budget.

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    Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size organizations to get an unbiased assessment of the health of their network. Powered by a selection of the top remote monitoring and management (RMM) tools available, and overseen by Progent's certified group of information technology experts, ProSight Network Audits help you see how well the deployment of your core infrastructure devices adhere to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI such as a cleaner and more secure Active Directory environment. Both options also provide the long-term benefits of advanced remote network monitoring and management (RMM) technology. These benefits can include lower-cost network management, better compliance with data security requirements, higher utilization of network resources, quicker problem resolution, more dependable backup and restore, and higher availability.

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    Progentís Microsoft-premier engineers can help your organization to update your servers and/or workstations from 32 bits to 64 bits. Progent can assist your company to calculate the risks and benefits of upgrading to 64-bit computing, plan an efficient migration strategy that minimizes operational interruptions, and provide inexpensive, expert online help to assist your company to install 64-bit operating systems and application programs on your existing hardware.

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    Cisco's security and offsite connectivity solutions for small to medium sized businesses offer a complete range of easy-to-administer security hardware and software to let you protect your wired and wireless network infrastructure. Cisco's Virtual Private Network line includes switches, firewalls, intrusion detection systems, and VPN solutions. Progent's professional staff of consultants includes experienced specialists with Cisco's Certified Internetwork Expert and CCNP qualifications who can assist your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection solutions that fit best with your business objectives.

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