Consulting Support Services for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry wireless smartphones were at one time among the most popular products for maintaining mobile connectivity to email, calendars, web applications, and other vital business data. Progent offers Nashville, Tennessee companies the expertise of BlackBerry-certified professionals who can help companies to manage existing BlackBerry environments or transition efficiently to a more popular mobile platform.

As the sophistication of small business networks has expanded, and as the demand for enterprise-class security, reliability, and disaster recovery has become the standard for companies of all sizes, effective integration and maintenance of RIM BlackBerry technology has grown increasingly difficult. To deal with issues such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging servers and shared databases, small organizations frequently resort to outside consulting professionals who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-certified engineers who can help small organizations to plan, manage, and troubleshoot BlackBerry-based environments affordably and efficiently, doing away with the need for an internal BlackBerry solutions expert and lowering the expense and stress of supporting wireless workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This range of knowledge, combined with Progent's efficient online service delivery model, gives small businesses an affordable solution for integrating RIM BlackBerry products seamlessly into their IT system.

Progent's consultants can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and email infrastructure function optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft technology, configure easy-to-use administration utilities so you can monitor and control BlackBerry smartphones across your company, define security policies that make sense for your company, develop custom wireless software, and make sure that your IT network architecture is properly designed to handle your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your scheduled backup processes in order that it can be restored rapidly and safely.

Nashville Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Nashville Metro Area.

Onsite IT Consulting
Progent locations in Nashville Metro Area

City Address Phone Link
Nashville 6688 Nolensville Rd
Brentwood, TN 37027
615-800-2024 Nashville Network Support Services


Integration Services for BlackBerry BES Server
Research in Motion's high-end platform for managing big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful tool enables Exchange, Domino, or Novell GroupWise clients to transmit and receive messages that are encrypted in transit to provide maximum data protection. BlackBerry Enterprise Server also simplifies a wide selection of key management tasks ranging from BlackBerry setup and updates to wireless security and fault tolerance.

BlackBerry BES Server Configuration Help

Progent's BlackBerry-certified consultants can help you use BlackBerry BES Server to perform basic jobs such as:

  • Deploy and manage applications
  • Schedule smartphone, program, and IT policy updates
  • Upgrade BlackBerry smartphone firmware remotely
  • Control user configurations with BES Server's extensive selection of IT policies

Progent's BlackBerry-premier engineers can also assist your company to use BlackBerry Enterprise Server to perform important procedures not supported by the entry-level BlackBerry BES Server Express. These procedures include:

  • Install and support BlackBerry's fault-tolerant architecture based on virtual servers
  • Deploy BlackBerry devices wirelessly
  • Set custom administration roles
  • Automatically track and analyze the overall health of your BlackBerry system

Progent's Online BlackBerry-premier Consulting Services is Quick and Affordable
For companies in Nashville, Tennessee who require fast and affordable access to an authorized RIM BlackBerry support professional, Progent provides efficient online help from a seasoned network support staff who have provided network solutions to organizations in each state in the country. (Refer to Progent's client testimonials.)

Remote support avoids travel costs and allows consultants to resolve problems quickly, allowing you to reduce lost productivity. Progent's BlackBerry specialists have earned accreditations in the entire range of BlackBerry solutions and can provide professional support in fields including fixing synchronization issues, setting up BlackBerry BES Server, and creating a secure, high-availability system infrastructure for BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry professionals include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry consultant offers expertise in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to add and remove BlackBerry smartphone clients on Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, archive and manage storage groups, apply permissions, install the MDS and IM, implement push and pull access control lists, control Microsoft Exchange Server data flow, create, update, and apply wireless LAN and VPN configurations, set up SNMP traps for alerts, and produce management reports based on SNMP data.

Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent offers the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, troubleshoot, and produce documentation for a wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and network needs analysis, system design, deployment planning and implementation, performance tuning, configuration of a high-availability architecture, data backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational goals and to design a wireless system that meets your information technology budget and supports your business plans. Progent can explain the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which management approach and physical components match your needs, and evaluate your email and messaging environment configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices concerning alternatives for software editions, processors and mass storage, network design, and application configuration.

To maximize system protection, Progent's BlackBerry-certified expert can help your company to select and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-premier security engineers to perform network-wide security vulnerability and compliance testing and suggest improvements to accommodate your BlackBerry environment.

Call or Email Progent for Assistance from a RIM BlackBerry-Certified Consultant
In order to ask Progent about technical assistance for BlackBerry wireless technology, phone 1-800-993-9400 or visit Contact Progent.