Consulting and Technical Support Services for BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry mobile smartphones were at one time among the most popular solutions for achieving mobile connectivity to messaging, scheduling, web applications, and other vital business information. Progent can provide Nashville, Tennessee companies the services of BlackBerry-premier professionals who can help companies to manage their BlackBerry environments or transition efficiently to a current mobile solution.

As the sophistication of small company networks has expanded, and as the need for world-class security, dependability, and disaster recovery has become the standard for businesses of any size, effective deployment and maintenance of RIM BlackBerry solutions has grown increasingly difficult. To address issues like security, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and corporate databases, small organizations frequently turn to external support professionals who specialize in RIM BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-premier engineers who can assist small businesses to design, administer, and troubleshoot BlackBerry-based environments affordably and effectively, dispensing with the need for an internal BlackBerry solutions specialist and lowering the cost and hassle of supporting mobile work groups. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This breadth of knowledge, combined with Progent's proven remote support capabilities, provides small businesses an affordable solution for integrating RIM BlackBerry technology seamlessly into their IT network.

Progent's experts can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft technology, set up easy-to-use administration tools so you can monitor and control BlackBerry smartphones throughout your business, recommend security policies that make sense for your company, customize wireless software, and ensure that your IT network architecture is properly designed to handle your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered rapidly and thoroughly.

Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.

Onsite IT Consulting
Progent locations in Tennessee State

City Address Phone Link
Chattanooga 633 Chestnut St, #600
Chattanooga, TN 37449
United States
(423) 933-2112 Chattanooga Network Support Services
Knoxville 9111 Cross Park Drive, Suite D200
Knoxville, TN 37923
United States
(865) 364-1222 Knoxville Network Support Services
Memphis 119 S. Main Street, Suite 500
Memphis, TN 38103
United States
(901) 425-0300 Memphis Network Support Services
Nashville 4235 Hillsboro Pike
Nashville, TN 37215
United States
(615) 800-2024 Nashville Network Support Services


Integration Help for BlackBerry BES Server
Research in Motion's high-end platform for managing big groups of BlackBerry wireless handsets is the BlackBerry BES Server. This sophisticated tool enables Exchange, IBM Lotus Domino, or Novell GroupWise users to send and receive messages that stay encrypted during transit to provide optimum security. BES Server also streamlines a broad variety of vital management tasks ranging from smartphone configuration and updates to wireless security and high availability.

BlackBerry Enterprise Server Integration Support

Progent's BlackBerry-premier consultants can assist you to utilize BlackBerry Enterprise Server to perform basic tasks such as:

  • Deploy and manage applications
  • Plan smartphone, application, and IT policy updates
  • Update BlackBerry smartphone firmware remotely
  • Control user configurations with BES Server's extensive library of IT policies

Progent's BlackBerry-certified engineers can also assist your company to utilize BlackBerry BES Server to perform key tasks not available with the less advanced BlackBerry BES Server Express. These tasks include:

  • Configure and manage BlackBerry's fault-tolerant architecture using VMware
  • Install BlackBerry smartphones remotely
  • Set custom administration roles
  • Automatically track and analyze the health of your BlackBerry system

Some Ways That Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver a seasoned engineer who has earned accreditations from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry support services range from troubleshooting synchronization issues to architecting wireless workforce solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpA Progent BlackBerry Certified Support Specialist can help your company to perform basic support operations including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up e-mail filters, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate email solution. Progent's certified service professionals can in addition assist you to resolve a wide array of problems concerning synchronization, device detection, email reconciliation, web access, wireless connections, Instant Messaging, PC software configuration, and Desktop Redirector.

As a top innovator in delivering countrywide remote consulting services for small company IT networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your mobile support expenses low and, by dealing with issues promptly, maximizes the productivity of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can show you how to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important tasks including troubleshooting enterprise activation problems, registering and deleting BlackBerry smartphone users, setting activation passwords, configuring wireless software loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry-certified engineers can also help you to operate management software such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and utilizing WiFi for activation. Also, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and help your company to define and install appropriate security configurations.

Progent's certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Microsoft Exchange infrastructure for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the latest edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging system based on Exchange. Progent's BlackBerry-certified consultant offers support skills in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to install and remove BlackBerry smartphone users on Exchange and Windows Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, back up and support storage groups, configure permissions, install the MDS and IM, implement push and pull access control lists, control Microsoft Exchange data flow, generate, update, and assign WLAN and VPN configurations, implement SNMP traps, and generate reports based on SNMP data.

Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of environments such as Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, repair, and produce documentation for a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level consulting services for BlackBerry technology include business and network needs analysis, solution design, deployment planning and execution, performance tuning, configuration of a fault-tolerant architecture, information backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional goals and to create a mobile wireless environment that fits within your IT budget and aligns with your business plans. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to support a BlackBerry BES Server, assist you to determine which administration model and hardware products meet your needs, and evaluate your messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed decisions about alternatives for software editions, server hardware and mass storage, network architecture, and application configuration.

To optimize network security, Progent's BlackBerry expert can help your company to select and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-premier security engineers to run company-wide security assessment and compliance testing and suggest enhancements to accommodate your BlackBerry environment.

Call or Email Progent for Help from a BlackBerry-Qualified Expert
If you wish to contact Progent about professional help for BlackBerry wireless integration, call 1-800-993-9400 or see Contact Progent.



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    Progent can provide the part-time assistance of a seasoned CIO who can provide a broad perspective to assist you pick and support IT technology appropriate for your present needs and that can serve as a firm basis for your growth. Progent's part-time or temporary Chief Information Officer services provide economic advantages to organizations trying to optimize the benefits from their network expenditures but who are unable or unwilling to take on one more executive-level position to their full-time staff. Since Progent is vendor-neutral, with a large team of engineers certified to maintain all major OS platforms and connectivity technologies plus a wide range and business software, Progent is in a unique position to provide objective advice along with expert technical help for building and maintaining information systems that match the special requirements of your business.

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    Progent's Microsoft-certified professionals offer technical support and IT consulting expertise for Microsoft Exchange 2003 Server, Windows Server 2003, and for the entire family of Microsoft Servers. Progent's upgrade, configuration, administration, and troubleshooting services for Exchange 2003 Server include planning, installation, documentation, local and off-site technical support, Help Desk Call Center support, expert security consulting, and comprehensive network management outsourcing.

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    Progent's Apple Mac consultants can promote the creative aspect of Mac computing by providing help services and training in graphics, sound, and motion video. Progent's support professionals offer help in a variety of Apple Mac programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video post production facility.

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    Progent's Cisco CCIE-certified network infrastructure experts offer high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.

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    Progent's Microsoft-certified consulting engineers can help your organization to assess the benefits of Exchange Server 2010 for your company and can help you to design and implement a smooth upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange Server 2007 that will offer fast return on investment by increasing your workers' efficiency, cutting the expense of hardware and service, simplifying management, and integrating your vital communications technologies.

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    Altaro VM Backup software offers small organizations a reliable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud architectures and also enables low-cost backup to Azure storage. Headline capabilities include state-of-the-art inline deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup intervals as short as five minutes for reducing your exposure to data loss, military-grade encryption, granular restore options for individual files and emails, extensive support for Windows Server Cluster Shared Volumes and VMware vCenter for managing larger environments, and support for Microsoft Volume Shadow Copy Service to back up online VMs without downtime. Progent is a certified Altaro partner and offers a wide array of services to help you to design, install, optimize and troubleshoot a backup/restore solution based on Altaro VM Backup.

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    Progent's Microsoft-certified experts have two decades of background providing e-mail and unified telecommunications/email solutions for businesses. Progent provides affordable Microsoft Exchange Server support services to enhance email security and virus protection, provide high availability email, and implement remote and mobile email connectivity. Progentís Microsoft Exchange consulting and support offerings can assist you in planning and implementing a Microsoft Exchange update or a move from a legacy SMPT server or outdated Microsoft Email product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.

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    Progent can provide expert remote support to help organizations connect their IT infrastructure with leading public cloud platforms such as Azure and Amazon Web Services. Progent can assist your it team to design and manage cost-effective environments that can include Windows and Linux systems and applications in both cloud-based solutions or in hybrid topologies that utilize on-premises resources along with cloud services. To help you to incorporate public cloud services with networks, Progent can provide a variety of cloud integration support services such as Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of experience delivering advanced consulting support remotely, and Progent can help you successfully carry out your cloud migration projects on schedule and within your budget.

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    Windows Enterprise Directory demands significant practical experience to integrate efficiently across a large corporation. Progentís Microsoft Premier engineers are experts in planning, deploying, and supporting sophisticated Microsoft Enterprise AD installations. Progentís areas of proven competence with Windows Server Active Directory include replication issues, multi-domain partition configurations, correcting corrupted Active Directory objects, dealing with residual beta software configuration objects in production Active Directory environments, and repair of unsuccessful installations of AD and Active Directory-integrated applications.

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