Consulting and Technical Support Services for BlackBerry Environments
BlackBerry mobile smartphones were once among the most popular solutions for achieving location-independent access to messaging, calendars, web programs, and other critical business data. Progent can provide Nashville, Tennessee companies the expertise of BlackBerry-certified experts who can help businesses to manage their BlackBerry environments or migrate efficiently to a modern mobile solution.
As the complexity of small company networks has expanded, and as the need for enterprise-class security, dependability, and recoverability has grown to be the standard for businesses of all sizes, effective deployment and support of RIM BlackBerry solutions has become more difficult. To handle issues like security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and company databases, small organizations often resort to outside consulting firms who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to plan, manage, and repair BlackBerry solutions economically and efficiently, dispensing with the need for an internal BlackBerry technology expert and lowering the expense and hassle of maintaining wireless work groups. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This range of experience, combined with Progent's efficient remote support model, gives small companies an economical solution for integrating BlackBerry technology productively into their information system.
Progent's experts can assist you with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange setup so that your data and email infrastructure operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft software, configure easy-to-use management utilities to help you monitor and support BlackBerry devices throughout your company, recommend security policies that make sense for your company, customize wireless software, and ensure that your network architecture is appropriately configured to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup procedures so that it can be recovered rapidly and safely.
Nashville Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Nashville Metro Area.
Progent locations in the Nashville Metro Area
Integration Support Services for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server (BES) streamlines administration and maintenance of RIM BlackBerry smartphones, offering a centralized solution for handling key jobs such as smartphone installation, updates, and retirement and also offering a solid foundation for data protection and high availability. BlackBerry BES Server delivers seamless integration between Exchange Server, Novell GroupWise, or IBM Lotus Domino email servers and BlackBerry smartphones and allows remote synchronization.
BlackBerry BES Server offers a variety of data protection capabilities starting with advanced data encryption of messages transmitted between a BlackBerry smartphone and BlackBerry BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BES Server also permits great versatility in selecting degrees of protection to meet the special needs of your mobile environment. Progent's BlackBerry certified consultants can help you to select advanced security functions and enable them wirelessly. Examples of these over-the-air selectable security features are:
- Lock down a smartphone
- Erase data from a lost or stolen device
- Lock out Bluetooth functionality
- Enable built-in protection against malicious attacks
BES Server also offers versatility in determining ways to prevent BlackBerry users from loading or running unsafe or unauthorized software. Progent can help you to select blocking techniques like:
- Specify precisely which programs are allowed on the device
- Prevent third-party programs from using persistent storage on the BlackBerry device
- Select which resources third-party software can use on the BlackBerry device
- Restrict the kinds of access third-party software running on the BlackBerry device can initialize
- Block all external programs from being loaded or executed on the smartphone
Professional BlackBerry Technical Services Available Online from Progent
Progent's certified BlackBerry engineers are available by phone to provide prompt technical help to businesses in the Nashville region or throughout the state of Tennessee. Progent's seasoned remote technical support experts have helped IT organizations resolve computer issues and reduce IT service costs in each state in the United States and established a large following of satisfied customers. (See Progent's client testimonials.)
Progent can provide remote consulting support for a broad array of technologies related to BlackBerry software and devices including synchronization, integration with Exchange, setting up BlackBerry Enterprise Server, and improving mobile security. Major RIM BlackBerry credentials awarded to Progent's consulting experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out common support operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters and auto-signature, changing user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company messaging solution. Progent's seasoned experts can also assist your business to resolve a wide array of problems concerning synchronization, device detection, messaging reconciliation, web access, wireless connections, Instant Messaging, desktop application installation, and Desktop Redirector.
As a top innovator in delivering nationwide online support for small business networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless technical support costs low and, by resolving problems promptly, optimizes the output of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can assist you to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important tasks such as resolving enterprise activation issues, registering and removing BlackBerry device users, activating passwords, configuring over-the-air program loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.
Progent's BlackBerry consultants can also show you how to operate administration software like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and using WiFi for activation. Also, Progent can help you understand the role of IT policies in the BlackBerry BES environment and help your company to select and implement appropriate security options.
Progent's certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Microsoft Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the latest version of Exchange.
Contact Progent to Get Help from a RIM BlackBerry-Certified Consultant
In order to ask Progent about engineering support for BlackBerry mobile wireless technology, call 1-800-993-9400 or refer to Contact Progent.