Consulting Support Services for BlackBerry Environments
BlackBerry wireless smartphones were at one time among the most successful products for achieving location-independent connectivity to email, scheduling, web-based applications, and other vital business information. Progent can provide Nashville, Tennessee companies the services of BlackBerry-certified consultants who can assist businesses to manage existing BlackBerry environments or transition efficiently to a more popular mobile solution.
As the complexity of small business networks has increased, and as the need for world-class protection, reliability, and disaster recovery has become the standard for companies of all sizes, effective deployment and maintenance of BlackBerry technology has grown increasingly difficult. To handle areas such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and shared databases, small organizations frequently turn to external support firms who specialize in BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-premier consultants who can assist small businesses to plan, administer, and repair BlackBerry environments economically and effectively, dispensing with the necessity for an internal BlackBerry solutions expert and lowering the expense and hassle of supporting wireless workers. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This range of experience, coupled with Progent's proven remote service delivery model, gives small companies an affordable alternative for integrating BlackBerry technology productively into their business information network.
Progent's experts can assist you with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange setup so that your database and email infrastructure function optimally with BlackBerry BES Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft software, set up easy-to-use administration tools so you can track and control BlackBerry devices across your business, recommend security policies that are right for your company, develop custom wireless software, and ensure that your IT network architecture is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your regular backup processes in order that it can be recovered rapidly and safely.
Nashville Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Nashville Metro Area.
Progent locations in the Nashville Metro Area
Technical Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines administration and maintenance of BlackBerry devices, offering a single platform for controlling key jobs such as smartphone installation, upgrades, and retirement and also providing a solid foundation for data protection and high availability. BlackBerry Enterprise Server (BES) supports transparent communication between Exchange Server, Groupwise, or IBM Lotus Domino messaging servers and BlackBerry handsets and allows over-the-air synchronization.
BlackBerry Enterprise Server offers a wealth of data protection capabilities beginning with automatic encryption of information transmitted between a BlackBerry device and BlackBerry Enterprise Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry BES Server also allows excellent flexibility in adjusting degrees of security to match the special needs of your company's environment. Progent's BlackBerry certified engineers can assist you to select advanced security functions and activate them wirelessly. Samples of these wirelessly configurable security features include:
- Lock down a BlackBerry smartphone
- Erase information from a lost smartphone
- Disable Bluetooth functionality
- Enable built-in protection against malware
BES Server also provides flexibility in determining ways to keep mobile users from installing or executing unsecure or prohibited applications. Progent can help you to select blocking techniques such as:
- List exactly which programs are permitted on the device
- Prevent third-party software from allocating persistent memory on the BlackBerry device
- Select which resources external programs can use on the device
- Restrict the kinds of connections third-party software running on the BlackBerry smartphone can establish
- Block all external programs from being loaded or run on the BlackBerry smartphone
Some Ways That Progent Can Help You to Maintain and Support Your BlackBerry Solution
Progent can provide an experienced engineer who has earned accreditations from RIM in all key facets of BlackBerry integration. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization issues to architecting mobile productivity solutions based on BlackBerry BES Server. These RIM BlackBerry credentials and their associated practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to carry out basic technical functions including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters and auto-signature, changing user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company messaging solution. Progent's certified experts can also assist you to troubleshoot a broad range of problems associated with synchronization, handset recognition, email consistency, web access, mobile connectivity, IM, PC application configuration, and Desktop Redirector.
As a top innovator in providing countrywide remote help for small business networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your wireless support expenses low and, by handling issues promptly, improves the productivity of your BlackBerry users.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help you to plan, install, validate, troubleshoot, and produce documentation for a wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level engineering support services for BlackBerry include business and network requirements analysis, system architecture, installation planning and execution, performance tuning, configuration of a high-availability environment, data backup and business recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional goals and to design a wireless system that fits within your information technology budget and aligns with your business plans. Progent can explain the impact of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to support a BlackBerry BES Server, help your organization to decide which administration approach and hardware products match your needs, and analyze your messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at informed decisions concerning options for software editions, processors and storage, network design, and application set up.
To maximize network security, Progent's BlackBerry-certified consultant can help your company to select and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security specialists to run network-wide security assessment and compliance testing and recommend enhancements to account for your BlackBerry solution.
Call or Email Progent to Get Support from a RIM BlackBerry-Certified Consultant
In order to get in touch with Progent about technical support for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.