Consulting Support Services for BlackBerry Technology
BlackBerry wireless smartphones were at one time one of the most popular solutions for maintaining location-independent connectivity to email, scheduling, web programs, and other vital business information. Progent offers Nashville, Tennessee companies the services of BlackBerry-premier experts who can assist businesses to maintain their BlackBerry environments or transition smoothly to a current smartphone platform.
As the complexity of small business IT technology has expanded, and as the need for enterprise-class protection, reliability, and disaster recovery has grown to be the norm for companies regardless of size, successful integration and support of RIM BlackBerry technology has become increasingly difficult. To deal with issues such as security, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging servers and corporate databases, small organizations frequently turn to external consulting firms who specialize in RIM BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry-based environments economically and effectively, doing away with the necessity for an internal BlackBerry technology specialist and reducing the expense and stress of supporting mobile work groups. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This breadth of experience, coupled with Progent's proven remote support capabilities, gives small businesses an affordable solution for incorporating RIM BlackBerry products productively into their business information network.
Progent's experts can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and email infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft software, configure easy-to-use administration utilities so you can monitor and control BlackBerry devices throughout your company, recommend security policies that make sense for your company, develop custom wireless software, and ensure that your network architecture is appropriately designed to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your regular backup processes so that it can be restored quickly and thoroughly.
Nashville Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Nashville Metro Area.
Progent locations in the Nashville Metro Area
BlackBerry Enterprise Server Consulting Support
The BlackBerry Enterprise Server (BES) gives companies a single and safe source for integrating BlackBerry smartphones into their email, collaboration, and application environment. BlackBerry BES Server enables wireless BlackBerry users to access Microsoft Exchange Server, IBM Lotus Domino, or Groupwise email and to synchronize BlackBerry handsets with PC desktops to achieve data consistency for applications such a calendars, contact lists, tasks, IM, and custom business software. Thanks to BlackBerry Enterprise Server (BES) support for Exchange, mobile workers carrying BlackBerry handsets have push-based access to Exchange messages and to IM-capable software via Microsoft Communications Server and Lync Server 2010 support.
Progent's BlackBerry-premier consultants can show you how to design, implement, and troubleshoot BlackBerry BES Server so you can optimize the productivity of BlackBerry users, streamline the management of a BlackBerry solution, and reduce the expense of supporting mobile workers.
Professional RIM BlackBerry Consulting and Technical Support Services Offered Online from Progent
Progent's certified RIM BlackBerry engineers are accessible by phone to deliver prompt assistance to companies in the Nashville area or throughout the state of Tennessee. Progent's seasoned online technical support experts have helped IT organizations resolve network issues and reduce IT service costs in every state in the U.S. and established a substantial base of loyal clients. (See Progent's client testimonials.)
Progent offers online consulting support for a broad array of issues related to BlackBerry software and devices including wireless synchronization, configuration with Microsoft Exchange, setting up BlackBerry Enterprise Server (BES), and improving wireless security. Important BlackBerry credentials awarded to Progent's consulting professionals include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified expert can show you how to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important tasks including resolving enterprise activation issues, adding and removing BlackBerry smartphone clients, setting activation passwords, implementing over-the-air program loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore processes.
Progent's BlackBerry-certified consultants can also help you to use management tools like the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and help you to define and implement sensible security options.
Progent's Microsoft-certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Microsoft Exchange infrastructure for working smoothly with BlackBerry BES Server or move your BlackBerry system to the most recent edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email system based on Exchange. Progent's BlackBerry-certified engineer has expertise in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can assist you to add and remove BlackBerry device clients on Exchange and Active Directory, set up, monitor, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System and IM, deploy access control lists, manage Exchange data flow, generate, edit, and apply WLAN and VPN configuration sets, implement SNMP traps for alerts, and produce reports based on SNMP data.
Progent's BlackBerry expert can support your BlackBerry solution in a number of settings such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, repair, and document a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and technology requirements assessment, system design, deployment strategy and execution, performance optimization, design of a fault-tolerant architecture, information backup and business recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical goals and to design a wireless environment that meets your IT budget and supports your business plans. Progent can explain the impact of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to support a BlackBerry Enterprise Server, assist you to decide which administration model and physical components meet your needs, and evaluate your email and messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make smart choices concerning options for software versions, processors and mass storage, network topology, and application set up.
To maximize system security, Progent's BlackBerry-certified expert can help you to choose and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-premier security specialists to run company-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry environment.
Contact Progent for Support from a RIM BlackBerry-Certified Consultant
To get in touch with Progent about professional assistance for BlackBerry mobile wireless technology, call 1-800-993-9400 or refer to Contact Progent.