Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile smartphones were at one time among the most popular solutions for achieving mobile connectivity to messaging, scheduling, web applications, and other vital business information. Progent can provide Nashville, Tennessee companies the services of BlackBerry-premier professionals who can help companies to manage their BlackBerry environments or transition efficiently to a current mobile solution.
As the sophistication of small company networks has expanded, and as the need for world-class security, dependability, and disaster recovery has become the standard for businesses of any size, effective deployment and maintenance of RIM BlackBerry solutions has grown increasingly difficult. To address issues like security, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and corporate databases, small organizations frequently turn to external support professionals who specialize in RIM BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-premier engineers who can assist small businesses to design, administer, and troubleshoot BlackBerry-based environments affordably and effectively, dispensing with the need for an internal BlackBerry solutions specialist and lowering the cost and hassle of supporting mobile work groups. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This breadth of knowledge, combined with Progent's proven remote support capabilities, provides small businesses an affordable solution for integrating RIM BlackBerry technology seamlessly into their IT network.
Progent's experts can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft technology, set up easy-to-use administration tools so you can monitor and control BlackBerry smartphones throughout your business, recommend security policies that make sense for your company, customize wireless software, and ensure that your IT network architecture is properly designed to handle your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered rapidly and thoroughly.
Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.
Progent locations in Tennessee State
Integration Help for BlackBerry BES Server
Research in Motion's high-end platform for managing big groups of BlackBerry wireless handsets is the BlackBerry BES Server. This sophisticated tool enables Exchange, IBM Lotus Domino, or Novell GroupWise users to send and receive messages that stay encrypted during transit to provide optimum security. BES Server also streamlines a broad variety of vital management tasks ranging from smartphone configuration and updates to wireless security and high availability.
Progent's BlackBerry-premier consultants can assist you to utilize BlackBerry Enterprise Server to perform basic tasks such as:
- Deploy and manage applications
- Plan smartphone, application, and IT policy updates
- Update BlackBerry smartphone firmware remotely
- Control user configurations with BES Server's extensive library of IT policies
Progent's BlackBerry-certified engineers can also assist your company to utilize BlackBerry BES Server to perform key tasks not available with the less advanced BlackBerry BES Server Express. These tasks include:
- Configure and manage BlackBerry's fault-tolerant architecture using VMware
- Install BlackBerry smartphones remotely
- Set custom administration roles
- Automatically track and analyze the health of your BlackBerry system
Some Ways That Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver a seasoned engineer who has earned accreditations from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry support services range from troubleshooting synchronization issues to architecting wireless workforce solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their associated practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform basic support operations including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up e-mail filters, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate email solution. Progent's certified service professionals can in addition assist you to resolve a wide array of problems concerning synchronization, device detection, email reconciliation, web access, wireless connections, Instant Messaging, PC software configuration, and Desktop Redirector.
As a top innovator in delivering countrywide remote consulting services for small company IT networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your mobile support expenses low and, by dealing with issues promptly, maximizes the productivity of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can show you how to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important tasks including troubleshooting enterprise activation problems, registering and deleting BlackBerry smartphone users, setting activation passwords, configuring wireless software loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.
Progent's BlackBerry-certified engineers can also help you to operate management software such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and utilizing WiFi for activation. Also, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and help your company to define and install appropriate security configurations.
Progent's certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Microsoft Exchange infrastructure for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the latest edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging system based on Exchange. Progent's BlackBerry-certified consultant offers support skills in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to install and remove BlackBerry smartphone users on Exchange and Windows Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, back up and support storage groups, configure permissions, install the MDS and IM, implement push and pull access control lists, control Microsoft Exchange data flow, generate, update, and assign WLAN and VPN configurations, implement SNMP traps, and generate reports based on SNMP data.
Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of environments such as Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, repair, and produce documentation for a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level consulting services for BlackBerry technology include business and network needs analysis, solution design, deployment planning and execution, performance tuning, configuration of a fault-tolerant architecture, information backup and business recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional goals and to create a mobile wireless environment that fits within your IT budget and aligns with your business plans. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to support a BlackBerry BES Server, assist you to determine which administration model and hardware products meet your needs, and evaluate your messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed decisions about alternatives for software editions, server hardware and mass storage, network architecture, and application configuration.
To optimize network security, Progent's BlackBerry expert can help your company to select and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-premier security engineers to run company-wide security assessment and compliance testing and suggest enhancements to accommodate your BlackBerry environment.
Call or Email Progent for Help from a BlackBerry-Qualified Expert
If you wish to contact Progent about professional help for BlackBerry wireless integration, call 1-800-993-9400 or see Contact Progent.