Consulting Support Services for BlackBerry Environments
BlackBerry mobile smartphones were once among the most successful solutions for achieving location-independent access to messaging, calendars, web programs, and other vital business data. Progent offers Nashville, Tennessee businesses the expertise of BlackBerry-premier experts who can assist companies to manage their BlackBerry deployments or migrate efficiently to a modern mobile platform.
As the complexity of small company IT technology has expanded, and as the need for enterprise-class protection, dependability, and disaster recovery has become the standard for businesses of any size, effective deployment and support of RIM BlackBerry solutions has grown increasingly challenging. To address areas such as data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and shared databases, small businesses often resort to outside support professionals who offer expertise in RIM BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-premier consultants who can assist small organizations to design, administer, and repair BlackBerry-based environments affordably and efficiently, doing away with the need for an internal BlackBerry solutions expert and reducing the expense and stress of supporting mobile workers. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This range of experience, coupled with Progent's efficient online support model, gives small companies an economical alternative for integrating RIM BlackBerry technology productively into their business information network.
Progent's consultants can assist your business with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server setup so that your database and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft software, set up easy-to-use management tools to enable you to track and support BlackBerry smartphones across your business, recommend security policies that make sense for your company, customize mobile applications, and ensure that your network architecture is appropriately configured to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your regular backup processes so that it can be restored rapidly and thoroughly.
Nashville Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Nashville Metro Area.
Progent locations in the Nashville Metro Area
BlackBerry BES Server Consulting Services
The BlackBerry BES Server gives businesses a single and safe mechanism for integrating BlackBerry smartphones into their messaging, collaboration, and application infrastructure. BlackBerry Enterprise Server (BES) enables wireless BlackBerry users to connect to Microsoft Exchange Server, Lotus Domino, or Groupwise email and to synchronize BlackBerry smartphones with PC desktops to ensure data consistency for applications like schedules, address books, to-do lists, instant messaging, and custom business software. Due to BlackBerry BES Server integration with Microsoft Exchange Server, mobile workers carrying BlackBerry handsets can have push-based access to Exchange messages and to IM-enabled applications via Microsoft Office Live Communications Server and Microsoft Lync Server 2010 integration.
Progent's BlackBerry-premier engineers can help you plan, deploy, and support BlackBerry Enterprise Server (BES) so that you maximize the productivity of BlackBerry users, simplify the administration of a BlackBerry solution, and reduce the expense of supporting mobile workers.
Progent's Remote BlackBerry-certified Support is Quick and Economical
For businesses in Nashville, Tennessee who require quick and economical access to a qualified RIM BlackBerry support professional, Progent delivers efficient remote assistance from a veteran support staff who have provided network solutions to companies in each state in the U.S. (Refer to Progent's client testimonials.)
Online support eliminates travel costs and allows consultants to fix technical issues quickly, so you minimize wasted productivity. Progent's BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry technologies and offer expert help in areas including fixing synchronization issues, setting up BlackBerry Enterprise Server, and designing a secure, fault-tolerant system architecture for RIM BlackBerry users. Certifications earned and practice areas mastered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out common technical operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters, modifying user accounts, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your company messaging solution. Progent's seasoned experts can in addition assist your business to troubleshoot a wide array of issues concerning synchronization, device detection, messaging consistency, web access, wireless connectivity, IM, workstation application installation, and Desktop Redirector.
As a leader in delivering nationwide remote support for small office networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry technical support expenses low and, by solving problems quickly, improves the output of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to install and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry expert can help you to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important procedures including resolving enterprise activation problems, adding and deleting BlackBerry smartphone clients, setting activation passwords, implementing over-the-air software loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.
Progent's BlackBerry-certified consultants can also show you how to operate administration software like the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and using wireless LANs for activation. Also, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and assist your company to define and install appropriate security options.
Progent's certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment based on Exchange Server. Progent's BlackBerry consultant offers expertise in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to install and remove BlackBerry smartphone users on Microsoft Exchange Server and Microsoft Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, archive and support storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, deploy access control lists, control Microsoft Exchange Server data flow, create, update, and assign wireless LAN and VPN configuration sets, set up SNMP traps, and produce reports to summarize SNMP results.
Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a variety of settings that can include Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Professional
In order to ask Progent about professional expertise for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.