Expanding your remote workforce may have a significant impact on network infrastructure, security/compliance, and company processes. Progent has 20 years of background helping SMBs to plan, configure, administer, tune, and troubleshoot IT networks that support at-home workers. Progent can assist your Nashville company to select the right technologies and follow best practices in creating and operating a secure virtual solution for teleworkers that facilitates collaboration and returns maximum business value. Progent can provide support services that go from on demand guidance for helping you past challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent can help Nashville, Tennessee businesses to with any aspect of building a high-functioning work-from-home environment by providing network infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk outsourcing, cybersecurity, data protection solutions, and streamlined management.

Data Protection Solutions for Teleworkers
Data Protection covers backing up and recovering vital data so as to prevent data loss and reduce recovery time and effort in case of storage system failures resulting from hardware breakdowns, programming hiccups, user mistakes, malware, or other causes. Dependable data protection strategies can be particularly difficult to architect and maintain in hybrid environments that combine in-house data centers, public clouds, and at-home workers.

  • Backup/Restore strategies for telecommuters must cover diverse types of personally owned endpoint devices. Progent can provide fast remote help from experts familiar with a broad array of products for protection Microsoft Windows, Apple and Linux/UNIX powered servers and desktop computers as well as notebooks, iOS and Android tablets and handhelds. Leading backup/recovery solutions supported by Progent's data protection experts include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To back up data distributed throughout a wide area network, Progent offers ProSight Data Protection Services, a managed backup/recovery subscription service that uses cloud storage and features fine-grained recovery and unified management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) plans commonly envision circumstances that require a temporary changeover to a work-at-home environment. Progent's senior disaster recovery preparedness experts and business continuity specialists can assist your business to produce, document and validate a DR/BC strategy that addresses the logistics of moving to an at-home workforce.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining an efficient work-from-home environment for your Nashville, Tennessee company, call 1-800-993-9400 or visit Contact Progent.



An index of content::

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    Progent provides several basic types of Call Center support including Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support, and Call Center Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft professionals offers your clients convenient access to a reliable technical group with years of experience delivering phone support and remote access repair for IT systems based on Microsoft products. Progent's concentration is on earning the support Help Desk a respected image as a solid contributor to company productivity. Progent's goal is to fix and not merely report problems.

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    Cisco's wireless IP phones are industrial-grade Wi-Fi devices intended for workers who are on the move within office, warehouse, retail or other environments where IT management requires user endpoints that offer more administrative control, security and durability than is achievable with the BYOD (Bring-Your-Own-Device) mode of workplace communications. Integration of Cisco's wireless IP phones typically requires that IT teams configure and fine tune numerous components of your Wi-Fi infrastructure including APs, switches, Cisco wireless LAN controllers, and network management tools. Progent's certified consultants can provide online and on-premises assistance to help your organization build and manage a Cisco wireless IP phone deployment by delivering integration services that range from debugging the set up of an IP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi architecture of a campus.

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    Progent's consultants can provide online and onsite expertise for companies of all sizes to assess the benefits of migrating to Skype for Business from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist your business to plan a local, cloud or mixed topology; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office; set up high-availability mechanisms; connect Skype for Business with your PSTN gateway; and interface with other collaboration platforms like Cisco Video Interop Server. Progent's certified information security experts can assist you create and verify a security strategy for your Skype for Business deployment that meets regulatory requirements.

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    NetDocuments (NetDocs) is a leading cloud-based document management system designed for legal workflows. Progent offers online access to NetDocuments consultants who can help your law firm to design, deploy, administer, optimize, or troubleshoot a document management system environment powered by NetDocs.

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    Progent can assist small and mid-size organizations to deploy and troubleshoot teleconferencing applications to allow their remote workforce to collaborate effectively with fellow workers and customers.

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    System Center 2016 Data Protection Manager provides near-continuous backup and easy restore functions for Microsoft environment. SCDPM 2016 delivers application-sensitive protection for critical workloads like Microsoft SQL, Exchange Server and SharePoint Server, protects Windows and Linux virtual machines, works with virtual machines hosted by Hyper-V and VMware, and integrates seamlessly with Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified consultants can help businesses of any size to plan, implement, manage, and troubleshoot a multi-site backup/recovery system built around System Center 2016 Data Protection Manager. Progent can help you to migrate from a previous release of DPM or from a legacy system, and Progent can optimize your SCDPM 2016 environment for on local, hosted, cloud-based or hybrid deployments. Progent can provide online or onsite consulting expertise and can provide occasional guidance to help you through challenging issues or provide end-to-end project management or co-management services to help you finish your Data Protection Manager 2016 initiative on time and within your budget.

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    Progent can assist you in any facet of your upgrade to Exchange Server 2019 such as deploying Windows Server 2019 for hosting Exchange; designing high availability infrastructure for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; planning and configuring Hyper-V; configuring hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint; preparing firewalls; integration with O365; and configuring Outlook.

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    Progent's certified Windows Server 2019 experts can assist your organization to plan and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers major enhancements in scale, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and container support.

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    Progent's Cisco certified Wi-Fi consultants offer economical remote and on-premises help for legacy and modern Wave 2 Aironet wireless access points (APs) and Progent can help you to plan and manage Wi-Fi environments that include indoor and outside/ruggedized Aironet APs.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to provide web-based management and world-class security for all your inbound and outbound email. The powerful architecture of ProSight Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter acts as a preliminary barricade and keeps most threats from making it to your network firewall. This reduces your vulnerability to external attacks and saves network bandwidth and storage. Email Guard's onsite gateway device provides a further layer of inspection for incoming email. For outbound email, the onsite security gateway provides AV and anti-spam filtering, DLP, and encryption. The onsite security gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your corporate firewall.

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    Progent's Microsoft-certified consultants have 20 years of background providing electronic messaging and unified email/telephony solutions for businesses. Progent provides affordable Microsoft Exchange Server consulting services to enhance email security and virus protection, provide high availability email, and implement remote and mobile email connectivity. Progentís Microsoft Exchange consulting and support offerings can assist you in planning and deploying a Microsoft Exchange update or a move from a legacy SMPT system or outdated Microsoft Email software such as Microsoft Exchange 5.5 to Exchange Server 2010.

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    Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales, merchants can expand their reach, lower their operating costs, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and speed up your return on investment.

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    Progent provides Windows Cluster Server expertise to help your business utilize high availability server clusters designed to provide 100% uptime. Windows cluster servers for non-stop networks include Windows Cluster Server, SQL Server Cluster, and Exchange Cluster. By helping you create non-stop server clustering environments around Microsoft Windows Clustered Server 2003, Progentís Certified Windows engineers ensure that your zero-downtime clustered servers are configured to optimize the strategic advantage of your information system.

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