Expanding your at-home workforce can have a major effect on IT infrastructure, cybersecurity, and company culture. Progent has 20 years of experience helping SMBs to plan, configure, administer, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Nashville company to pick the right technologies and adhere to leading practices in creating and maintaining a safe virtual solution for telecommuters that facilitates teamwork and returns top business value. Progent offers services that go from on demand expertise for getting you past challenging technical bottlenecks to comprehensive project management or co-management to help you carry out mission-critical initiatives.
Progent's consultants can help Nashville, Tennessee organizations to with any facet of creating a high-performing telecommuting ecosystem by providing infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, cloud connectivity, Help Desk augmentation, security monitoring, data protection solutions, and centralized management.
Help Desk Call Center Services for Telecommuters
A rapid, organization-wide changeover to a from-home workforce, which might be driven by a pandemic or as an element of a business continuity preparedness plan, can overstretch even the most efficient in-house Call Desk. Progent's Call Center services make it possible for organizations of any size to outsource or supplement their Support Desk by using Progent's remote Technical Response Center (TRC) team.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing an efficient telecommuter environment for your Nashville, Tennessee company, phone