Nashville Work from Home Employees Configuration Support Partner
Help Desk Call Center Solutions Consulting
Expanding your at-home workforce can have a major effect on network architecture, security, and corporate workflows. Progent has two decades of background assisting businesses of all sizes to design, configure, manage, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your Nashville organization to pick the appropriate tools and follow leading practices in creating and maintaining a secure virtual office solution for teleworkers that facilitates teamwork and delivers top business value. Progent can provide support services ranging from on demand expertise for helping you over occasional technical bottlenecks to full project management to help you carry out mission-critical initiatives.
Progent's consultants can help Nashville, Tennessee businesses to succeed with any facet of building a high-performing work-at-home environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk outsourcing, endpoint security, data protection solutions, and centralized management.
Help Desk Call Center Support for Teleworkers
A sudden, enterprise-wide changeover to a from-home business model, which might be activated by a pandemic or as an element of a disaster recovery/business continuity preparedness plan, can overstretch even the most efficient internal Call Center. Progent's Help Desk Call Center services make it possible for businesses to outsource or supplement their Call Desk by using Progent's online Technical Response Center team.
- Progent's Standard Call Center support services leverage Progent's extensive network of remote IT support experts combined with world-class ticketing and tracking technology to provide an affordable, advanced Help Desk Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that handles all aspects of remote Level 1 desktop support from initial help requests to trouble ticket generation, desktop sharing, issue resolution, and reporting. A browser-based User's Service Portal enables at-home employees to monitor or update their current trouble tickets, enter details, and upload screenshots or attachments. Technical support services are provided at a significant price reduction off Progent's ordinary Level 1 desktop support charges, and Progent offers the option of fast hand-off to Level 2 and Level 3 support specialists to resolve advanced problems. To learn more, visit Progent's Standard Helpdesk Services for small businesses.
- Progent's Help Desk Call Center Augmentation Service enables your business to supplement your existing Call Center organization by sharing delivery of Help Desk Call Center services seamlessly between your regular IT support personnel and Progent's extensive team of PC support engineers and subject matter experts. Progent's shared Support Desk service is based on a co-sourcing support model based on the leading PSA tool for managing help requests and trouble tickets, establishing ownership, monitoring progress, and producing management reports. To find out how Progent's Support Desk Supplementation Services can enable your business to deliver best-in-class desktop support to your at-home workforce, see Progent's Support Desk augmentation Services.
Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining an efficient work-from-home environment for your Nashville, Tennessee organization, call
An index of content::
Expert Microsoft Certified ISA Server Consult
Support Services Internet Security and Acceleration Server
Progent's Microsoft-certified Forefront TMG and ISA Server 2006 experts can assist you to plan, install, and support an implementation of TMG 2010 or ISA Server 2006 on your network that provides the firewall security, performance and ease-of-use that your business requires.
Forefront TMG Support and Help
IT Consulting Forefront TMG
Microsoft Forefront Threat Management Gateway 2010 is based on the powerful security technologies of Internet Security and Acceleration Server 2006 and offers a easily administered web gateway that acts as a one-server solution for an array of security features such as an multi-layer firewall, URL filtering, antimalware, intrusion protection, application proxy, VPN management, plus HTTP and HTTPS inspection. Forefront TMG 2010 includes advanced web security reporting features, permits customized reporting generated by SQL Server, works with Active Directory to simplify policy enforcement, and can be installed as a virtual machine to lower expenses and enhance recoverability. Progent's Microsoft-certified engineers can assist you to design and execute pilot and production deployments; interface Microsoft Forefront Threat Management Gateway with Windows Server 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint; set up Forefront TMG 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing support and troubleshooting. Progent's consultants can also assist your organization to upgrade economically to Microsoft Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
IT Consulting Firms Small Office
Networking Organization Small Business
Progent's Microsoft and Cisco certified network consultants can provide expert support for a broad range of products and technologies and can deliver that expertise online anywhere in the U.S. or in person in major cities throughout the country and anywhere in . Progent provides remote support for information systems powered by Microsoft Windows, UNIX, Linux, Solaris, or Apple ac, or for environments that include a combination of Microsoft Windows and UNIX-family technology. Progent also can provide access to the help of Cisco CCIE infrastructure engineers for complex connectivity issues, as well as the the assistance of CISSP-accredited security engineers to assist with complex security planning and problem solving. Progent has delivered online network support to companies in all 50 states in the U.S.
Windows Server 2012R2 Clustering Engineer
Specialist Windows Server 2012 R2 Server Manager
Progent's Microsoft-certified consultants can help you to assess the business value of Microsoft Windows Server 2012 R2 for your company, develop test environments and migration strategies, optimize your infrastructure for local, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT support staff, create an enterprise-wide security plan, streamline IT management, assist with creating applications, and build and validate a DR/BC plan.
64-bit Upgrade Online Support Services
Consulting Services 64-bit Processing
Progent's Microsoft-certified consultants can help you design, document, carry out, manage, and troubleshoot a network-wide migration to 64-bit server and desktop operating systems and business applications. Progent can help you pilot your 64-bit infrastructure to make sure it handles all of the key 32-bit programs that you intend to retain as well as the new 64-bit editions of software you plan to install.
VirtualPC for macOS Network Consulting
Windows Virtual Desktop for Apple Mac Consulting Services
For companies with a mix of Apple Mac and Microsoft Windows computers, there exist two popular solutions for running Windows-only applications on an Apple Mac: remote access to an actual Windows computer or local emulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to attach an Apple Mac to a networked Microsoft Windows-powered PC to run Microsoft Windows applications and access network resources. Virtual PC for Apple Mac simulates Windows on an Apple Mac computer so that you can use Microsoft Windows programs locally. Progent's macOS and Mac OS X technology consultants can help your business to maintain these products for running Windows software on your Macs and can also help your business to evaluate and configure third-party products for Windows PC emulation.
Freelance Cisco CCNA Contractor Remote Support Jobs
Contract ERP Consultants Subcontractor Jobs
Our Experts Team offers support in key technologies including Apple OS networking and programs; Support for Linux-based, UNIX-powered, and Sun systems; MRP, Enterprise Resource Planning, or CRM consulting; Line-of-business and vertical application help; CIO, business analyst, and project logistics services; Custom applications design and deployment; Web, eCommerce, EDI, and customer information portal development and deployment; DBM support and performance consulting; Management information consulting; and Telecom systems consulting.
Windows and Solaris Support and Integration
Microsoft Experts UNIX, Windows Consultant
Progent's UNIX family consulting services provide small and mid-size companies and developers support for administering and maintaining UNIX, Linux or Solaris environments that run with Microsoft-powered technology. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide range of expertise provides you with a convenient single source to show you how to build and maintain a secure and reliable mixed-platform network and communications environment that allows UNIX and Microsoft interoperability by integrating Microsoft Windows with major variants of UNIX including Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Windows and Solaris Specialists
24-Hour Solaris with Windows Consulting Services
Progent's UNIX family support experts offer small companies and developers support for managing and supporting UNIX, Linux or Solaris environments that operate with Microsoft-based networks. Progent can give your organization contact with UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of experience provides you with a convenient one-stop source to help you create and maintain a protected and reliable cross-platform network and communications environment that supports UNIX and Microsoft interoperability by combining MS Windows with major versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux derivatives including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Integration Specialists NetBSD
Small Office IT Consultant NetBSD
Progent's UNIX family support services offer small companies and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of expertise offers you a convenient one-stop consulting firm to show you how to build and maintain a secure and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and SGI/Irix or major Linux platforms including RedHat Linux, SuSE, Debian-GNU and Slackware.
Microsoft Certified Partner SCCM 2012 Patch Management Technology Consulting Services
Microsoft Certified Partner SCCM 2012 Application Deployment Specialist
Progent's Microsoft-certified consultants can help you to plan for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can help you to migrate efficiently to Configuration Manager 2012 from an older change management solution or assist you to modify your existing SCCM 2012 environment to accommodate your evolving business requirements. In addition, Progent can help you to build a software foundation that takes full advantage of SCCM 2012 by delivering expertise with related Microsoft platforms such as ADDS, SQL Server and SQL Server Reporting Services, and Internet Information Services.
Immediate Microsoft Certified Expert Programming Microsoft Azure VPN configuration
Azure cloud migration Development
Progent can help businesses of all sizes to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network administration and lower equipment investments. Microsoft Azure includes a comprehensive library of public cloud services and Progent can assist you to evaluate the benefits and limitations of different cloud networking architectures supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and local apps and network infrastructure and ensure that you avoid the common errors small companies make when migrating to the cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also assist you to prepare perimeter firewalls and IPsec VPN tunnels and to manage Apple iOS devices and Google Android smartphones and tablets.
Windows Server 2016 Business Continuity Professionals
Online Help Windows Server 2016 Hybrid Solutions
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 migration consulting to assist organizations of any size to design and implement a smooth move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can help your company to assess the business value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to benefit from the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain failover clusters.
Windows 10 Pilot Testing Integration Support
IT Consulting Firm Windows 10 Compatibility Testing
Progent's Microsoft-certified consultants can help businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from any older version of Windows. Online and onsite evaluation and migration services for Microsoft Windows 10 provided by Progent include Return on Investment estimates, project supervision, compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid solutions, mobile device management and synchronization, teleworker connectivity, data and identity security, streamlined deployment and management, network optimization, Wi-Fi support, business continuity planning, group and personal training for network management personnel and users, and ongoing Call Center support services.
24/7 Support and Integration Windows 8.1 Security
24x7x365 Windows 8.1 Help Desk Integration Services
Microsoft Windows 8.1 is designed to run on computers ranging from smart phones and slates to engineering workstations. A wealth of new and improved capabilities, such as its touchscreen support and signature tile user interface, offer a wide range of advantages for companies who understand how to put them to work. Progent's Windows experts can help bring your organization up to speed with Windows 8.1 and make sure you derive significant business value from the product's many technical enhancements.
Aironet 3800 Access Point Integration Support
Consulting Aironet Wi-Fi AP Management
Progent's Cisco-certified wireless networking consulting experts can help organizations of all sizes to plan, deploy, administer and repair Cisco Aironet wireless AP solutions to provide the performance, coverage, density, expandability, security and ease of management needed for transparent connectivity between Wi-Fi and wired networks. Progent can provide affordable online and onsite support for legacy and new-generation 802.11ac Aironet access points and Progent can help your business plan and maintain deployments of indoor and outdoor/industrial Aironet Wi-Fi APs.
Support and Setup SQL Server 2017 Database Migration
IT Consultant SQL Server 2017 and Windows Server 2012 R2
Progent's Microsoft-certified SQL Server 2017 experts can assist your business to assess the business advantages of upgrading to SQL Server 2017 and can help you to design and carry out a cost-effective migration of your databases and applications to any deployment model including on-premises, cloud-hosted, or hybrid. Progent's consultants can provide remote or on-premises support ranging from on-demand architecture review or troubleshooting to comprehensive project management to make sure your SQL Server 2017 project is successfully completed on time and on budget.
Microsoft Live Communications Server Consult
Microsoft LCS Server Technology Professional
MS Office Communications Server provides IM and Real Presence in an extensible, world-class solution featuring advanced protection, seamless compatibility with popular Microsoft products, an extendable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can benefit from lower costs and improved business efficiencies, increased worker productivity, and better IP protection with this simple-to-manage, highly available IM platform. Effective implementations of Microsoft Office Communications Server call for careful planning and consideration before installation. Progent's Microsoft-authorized consultants can deliver the expertise necessary to realize all the advantages of Office Communications Server throughout your whole corporation.
Azure hybrid cloud solutions Specialist
Microsoft Azure integration Specialist
Progent can assist you with any phase of Microsoft Azure integration including requirements analysis, readiness evaluation, solution design, pilot testing, implementation, automated management, performance optimization, software license management, disaster recovery preparedness, security policy enforcement, and regulatory compliance validation. Progent can assist your IT staff to configure and debug firewall appliances and VPN connections so that your users can safely connect to Azure services, and Progent's Microsoft-certified consulting experts can help you set up key Microsoft technologies to run in the cloud including Microsoft Windows Server, Exchange Server, SQL and Skype for Business. Progent can also assist you to create a hybrid cloud ecosystem that transparently combines on-premises datacenters with Azure resources.
Microsoft and Cisco Authorized Expert 802.11ac Wi-Fi Network Support
Wireless LAN Consultant
Progent can help you design, deploy, manage, and repair a viable Wi-Fi network architecture, select appropriate products, and integrate access points, wireless bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also help you create a complete 802.11ac wireless network security plan that is well integrated with the security plan for your entire business network.
Top Quality Technology Professional Hybrid cloud integration
Hybrid cloud integration Specialists
Progent can provide advanced online support to help organizations integrate their IT infrastructure with popular public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to plan and manage hybrid environments that support Windows and Linux systems and applications in either cloud-centric systems or in hybrid network models that combine on-premises IT assets along with public clouds. To assist you to integrate cloud services with physical datacenters, Progent can provide a range of public cloud integration services that include Microsoft Azure enterprise hybrid cloud design and deployment services, Amazon Web Services cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has over 15 years of experience providing advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and within your budget.
Top Microsoft System Center Operations Manager On-site Technical Support
MOM 2007 Technology Consulting
Even if your company has a small network services group and a modest IT budget, your information system can still have the same high reliability and responsiveness that once needed a substantial in-house service group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified network consultants, the most recent system management products for proactive monitoring and alerts, and cost-effective support packages such as a help desk service to keep your vital business applications and hardware operating.
Wi-Fi Network Consulting
Support and Integration 802.11 Wireless LAN
Progent can show you how to design, deploy, manage, and repair an efficient Wireless network infrastructure, select appropriate technology, and configure access points, wireless bridges, antennas, wireless controllers, and other wireless products. Progent can also help you put together a complete wireless system security strategy that is well aligned with the security strategy for your overall corporate network.
Small Business Computer Consulting Cisco VoIP
Cisco Security Service
Progent's Cisco CCIE network experts can assist you to set up, manage, upgrade and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone support, and CUCM/CallManager software support.
Consultants ProSight Managed Cloud Backup Services
ProSight DPS Backup and Recovery Services Professionals
ProSight Data Protection Services offer small and mid-sized organizations an affordable and fully managed service for secure backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup activities and allows rapid recovery of critical data, apps and virtual machines that have become lost or corrupted as a result of hardware failures, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or to both. Progent's disaster recovery specialists can deliver advanced support to set up ProSight DPS to be compliant with regulatory standards such as HIPPA, FINRA, and PCI and, when necessary, can help you to restore your business-critical information.
PST files and Outlook for Mac Remote Technical Support
Mac and Outlook Web App Integration Services
Microsoft Exchange and Apple Mac workstations can co-exist efficiently. Progent's Apple and Microsoft certified experts can show you how to set up Microsoft Entourage and Exchange so your Mac users are able to collaborate with teammates who run Microsoft Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac systems can collaborate, allowing Mac users to receive and send email, examine the Exchange global address list, copy addresses, synchronize appointments, and invite fellow workers to meetings via your Exchange account. Progent will make sure that your Microsoft Server is properly configured and that WebDAV and Outlook Web connectivity are enabled. Progent also offers specialized onsite Entourage training.
Microsoft Windows 2008 Cluster Server Outsourcing
Failover Clustered Servers Remote Troubleshooting
The cluster feature set built into the high-end editions of Microsoft Windows Server 2008 has been radically re-engineered to streamline the installation, setup, and maintenance of server clusters that provide greater levels of network availability, protection, efficiency, and versatility. New or improved capabilities include automated cluster verification, revamped configuration and deployment, improved cluster administration, redesigned cluster architecture for increased availability, hardened protection and quorum structure, elimination of failure points, greater storage and RAM capacity, and improvements for multi-site clusters. Progent's Microsoft-certified consultants can help you evaluate the business benefits of failover clusters, design and implement an installation, train your network support personnel to manage your failover clusters, provide ongoing consulting and support services, and produce and validate a business continuity plan.
MCSE Expert Certified Services Documentation Online Support
Service Database Remote Troubleshooting
Progent uses a sophisticated service reporting system that stores and formats complete documentation for all delivered services. Unlike many freelance consultants or local service firms who offer minimal documentation or specifics of tasks done, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the support documentation sent by every consultant to each client. The discipline of documenting and organizing service activity results in more effective service and avoids a variety of typical misfortunes such as when a service client is effectively held captive to a consultant who won’t let go of vital service information.
Microsoft Windows Server 2008 Cluster Computer Engineer
Failover Clusters Windows Server 2008 Computer Consulting
The cluster feature set incorporated into the Datacenter and Enterprise versions of Microsoft Windows Server 2008 has been dramatically re-engineered to streamline the installation, setup, and management of clusters that offer greater levels of system dependability, security, performance, and versatility. New or improved capabilities include automated cluster Validation, easier configuration and deployment, improved cluster management, redesigned cluster architecture for maximum availability, hardened protection and quorum structure, minimization of failure points, greater disk and memory capacity, and improvements for geographically dispersed clusters. Progent's clustered server consultants can assist your company assess the business benefits of failover clusters, design and execute an installation, educate your network support staff to manage your cluster environment, deliver continuing consulting and technical help services, and produce and test a disaster recovery plan.
WatchGuard Firebox M370 Firewall Security Tech Services
WatchGuard Firebox T55 Firewall Protecting
Progent offers support expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, deploy, and maintain a WatchGuard Firewall product that aligns with your security needs and budget. Progent can assist you to manage legacy WatchGuard firewalls or migrate smoothly to modern WatchGuard firewalls.
SCCM 2016 and Exchange 2016 Specialists
Integration Support SCCM 2016 Boundary Groups
Configuration Manager 2016 automates software provisioning at scale, centralizes security and compliance settings management, inventories network resources, protects against corporate data leakage, provides health reporting, enables secure self service, and offers a common control mechanism for administering mixed-OS ecosystems running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration experts can assist you with any aspect of designing, implementing, using and repairing a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid networks.
Infor SyteLine CloudSuite Training Engineer
Consult Infor SyteLine CloudSuite Personalization
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates over 25 years of experience helping manufacturing and service organizations to simplify complicated supply chains and improve the efficiency of key processes in order to get products to market fast and adhere to customer schedules dependably. Progent can provide the skills of an ERP specialist with over two decades of experience working with the SyteLine/CloudSuite Industrial product family. Progent offers online or on-premises consulting that spans from as-needed advice to solution design and project management. Sample consulting services available from Progent for Infor CloudSuite Industrial include implementation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Amazon AWS integration, training, and database administration.
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