Urgent Remote Technical Support for Nashville Tennessee UNIX, Linux, or Sun Solaris SystemsFor small and midsize businesses in Nashville Tennessee, Progent provides support for information systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that include a combination of UNIX-family systems and Microsoft Windows technology. Progent has delivered online support to companies in all 50 states in the United States. (Refer to Progent's customer recommendations). In addition, Progent offers the consultation Cisco CCIE engineers for complex infrastructure issues, plus the services of CISSP and CISM-accredited security consultants to help with high-level security design and disaster recovery planning.

Progent's remote technical support engineers represent excellent leverage due to the fact that they have the practical experience and the advanced tools to resolve most information system issues rapidly. This reduces immediate costs since service calls take up a smaller number of chargeable consulting minutes. Online help also eliminates the cost of sending an engineer to your office. Your organization benefits even more in incidental expenses by minimizing or eliminating network downtime and related costs stemming from business discontinuity, disgruntled clients, idle workers, and de-focused management.

Progent's billing policy for online support is structured to stretch your network support dollar. Progent charges on a per-minute basis for phone assistance, so you pay exclusively for the support that you receive. Unlike typical online support organizations, Progent imposes no initialization charge or minimum fees. Progent's per-minute granularity and simple policy for billing save you from scenarios where fast solutions somehow end up as big tabs. Progent's penchant for dealing with problems quickly translates into your business conserving cash.

Progent's Online Support Tools
Through years of experience, Progent has fine tuned an array of customized tools and proven methodologies which allow the highest level of efficiency for remote help and repair for small business computer networks. Progent provides protected Virtual Private Network support for gateways from a variety of leading companies such as Microsoft, Cisco, Juniper/NetScreen, Netscreen and Watchguard. Protected VPN connectivity permits the engineers of Progent's Technical Response Center to communicate with your computer system without compromising network security.

Progent's highly evolved technical support reporting application includes thorough documentation for all support that Progent's customers have been provided. Progent's staff engineers have the benefit of the records of services delivered to each Progent client by any Progent engineer. This database of trouble tickets and fixes is organized as a conveniently searchable internal database that enables Progent's remote support professionals to communicate their knowledge with the whole team to make sure that the efficiency of Progent's support services improves over time. Progent's high-level accreditations and working relationships with major technology companies including Cisco and Microsoft permit access to other vast support knowledge bases and permit quick access to vendors' internal product engineers with the result that Progent's remote consulting specialists can determine optimal resolutions promptly.

Start Receiving Online UNIX/Linux, Solaris, or macOS and OS X Computer Assistance from Progent
To get started with Progent's phone services in Nashville Tennessee or to find out additional information about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If your company has a critical need for IT help, go to Immediate Emergency Support.

Online Technical Services Provided by Progent
Progent's remote consulting engineers have certified skills in an extensive array of disciplines. This breadth of technical skills allows Progent's consultants to handle practically any crisis that may take place in a small business network. Certificates awarded to Progent consultants in UNIX-family platforms include Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials awarded to Progent technical support engineers include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), Voice Professional, and Design Associate.

To support customers with multi-operating system environments, Progent also offers access to consultants with high-level Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager (CISM) Engineers, CISSP network security specialists, and Information System Security Architecture Professional (ISSAP) consultants.

Phone-based technical support services provided by Progent to clients in Nashville include:

  • UNIX/Linux, Sun Solaris, and macOS and OS X Expertise
    Progent's UNIX/Linux, Solaris, and Apple macOS and OS X phone-based consulting services cover a wide range of information technology such as system infrastructure, messaging solutions, network and operational security, UNIX and Microsoft Windows integration, virtual server products for server economization and simplified administration, and transitioning from older systems to current MS Windows or Linux solutions. Progent's group-based methodology for resolving network problems enables fast escalation, when required, to consultants with task-relevant experience to tackle challenging scenarios. This accelerates solutions of critical problems, reduces network downtime, and lowers service expense.

    Progent's UNIX/Linux support engineers can provide emergency phone-based help for analyzing anomalies affecting UNIX, Linux, or Solaris systems based on leading derivatives of UNIX such as:

    • macOS and OS X
    • Sun Solaris
    • IBM AIX OS
    • HP-UX (Hewlett Packard UNIX)
    • Berkeley UNIX (BSD)
    • SCO
    • SGI/Irix
    Major Linux variants for which Progent can provide expert support include:
    • RedHat Linux
    • SUSE
    • Debian-GNU
    • Slackware

  • Contact a Cisco Certified Internetwork Expert (CCIE) for High-level Infrastructure Troubleshooting
    Cisco Infrastructure Consultants for Nashville TennesseeThe Cisco Certified Internetwork Expert credential is the premier recognition for network professionals, and certifies a consultant's technical skills at the expert level. Cisco qualified CCIEs can resolve even the most stubborn problems associated with network design, integration, management, protection, and repair. Cisco CCIEs operate with the highest priority with Cisco's internal support staff in analyzing anomalies with Cisco IOS Software network management tools and coming up with workarounds or locating program patches. Cisco qualified CCIEs offer excellent value because their deep experience allows them to solve the most complex problems quickly. In typical instances, less seasoned consultants can wrestle for hours or even days with identical problems that a Cisco CCIE can dispose of in a few minutes. Few support organizations make Cisco-qualified CCIEs available to support small and medium sized companies. Progent can provide quick telephone access to a Cisco-qualified CCIE so you can get urgent help for serious network problems that are hurting business efficiency but are not within the experience of your local computer service personnel. Progent's Cisco CCIE consultants can connect to your environment via state-of-the-art on-line support technology to perform fast, safe, and affordable analysis and remediation. Progent's Cisco CCIEs can provide consulting for all of Cisco's industry-leading selection of networking devices such as PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), secure broadband and integrated services routers, wireless access points, Cisco Meraki cloud-managed APs, wired and wireless Voice phones and systems, Catalyst family switches, as well as Virtual Private Network (VPN) technology.

  • Authorized Windows Support
    Microsoft Windows Experts for Nashville TennesseeProgent's Microsoft-premier remote service experts can provide network troubleshooting and consulting help for the complete line of Microsoft server products. Progent is a Microsoft Partner and can offer your organization the assistance of consulting professionals who can assist your company with a wide variety of technology support including Windows Server 2012 R2 integration, Windows Server 2008 set up, Microsoft Exchange 2019 planning and configuration, MS Exchange 2016 migration, Microsoft Exchange 2013 integration, Exchange Server 2010 monitoring and support, SharePoint 2016 migration and hybrid deployment consulting, SharePoint 2019 planning and integration, Microsoft Teams consulting, Skype for Business Server planning and deployment consulting, Microsoft Lync Server management and Microsoft Communications Server upgrade, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server 2006 maintenance, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and programming, and SQL Server 2014 support, Systems Center Operations Manager (SCOM) network monitoring and reporting, Project Server and Server Online planning, SBS Server support, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent in addition can deliver a wide range of online PC desktop support services such as Windows 7 migration, moving to 64-bit workstation software, integrating Microsoft Office 2010, and streamlining workstation deployment.

  • CISSP, ISSAP, and CISM Certified System Security Experts
    CISSP Premier System Security Consultants for Nashville TennesseeProgent's qualified CISSP, ISSAP, and CISM security consultants can provide a range of security services that can improve the defenses of your UNIX/Linux, Sun Solaris, Mac or Microsoft Windows network against internal or external threats or help your company to recuperate quickly following a damaging penetration. Security services offered by Progent include: thorough network security audits utilizing utilities such as GFI LANguard, NMAP Port Scanner, and products from Solar Winds tools and Netcat; quick recuperation from malicious attacks; integrating firewalls; building safe architectures for remote and mobile communication; defending your messaging system from spam and directory harvest attacks; and instituting round-the-clock network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide advanced remote support to help companies of all sizes integrate their information networks with popular public cloud platforms including Azure and Amazon AWS. Progent can help your it team to design and administer cost-effective ecosystems that support Windows and Linux systems and apps in both cloud-based systems or in hybrid architectures that combine on-premises IT assets along with public cloud services. To assist you to integrate cloud services with networks, Progent offers a variety of cloud integration services that include Office 365 integration solutions with on-premises installations of Exchange, Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud migration, Amazon Web Marketing Service development and debugging, and Google Cloud Platform integration consulting. Progent has more than 20 years of background providing high-level consulting support remotely, and Progent can help you successfully carry out your cloud migration projects on schedule and within your budget.
Special Consulting Services Offered by Progent
Progent can provide the services of world-class remote consulting experts for special IT projects that small businesses frequently request. Billing charges for ongoing development or consulting tasks are set based on the level of expertise of the engineers assigned. Progent's experience with these important areas of computer technology enables customers to execute major projects economically and on schedule. Progent's project-based online engineering solutions include:
  • Help Desk Call Center Expertise
    Progent's Help Desk support alternatives for small and midsize organizations with environments that incorporate UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include full-service Help Desk Call Center outsourcing, Virtual Help Desk support services, and Helpdesk consulting. Progent's Standard Help Desk support services are well suited for smaller companies who lack the resources to support an in-house Call Center but who want fast communication with an efficient Help Desk with professional telephone assistance as well as the available expertise to escalate the most challenging problems to high-level consultants.

    Progentís shared Help Desk services allow your business to share responsibilities for Help Desk services transparently between your in-house IT team and Progent's large roster of certified technical support engineers and matter experts (SMEs). Progentís Help Desk sharing service is a collaborative support solution built around the top PSA tool for handling end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.

    Progent's Help Desk consulting support can guide you in establishing an effective new Call Center or revamping your existing one, evaluating or modifying Call Center application software to address the particular requirements of your company, or adding occasional online staff to reinforce your internal Help Desk Call Center team during high-demand events such as software transitions, major upgrades, or installing brand new applications.

    Progent's Help Desk Call Center team of experienced network consultants provides your workers in Nashville Tennessee fast communication with an effective technical support group with extensive experience delivering telephone-based support and online troubleshooting for IT systems that incorporate UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's mission is to earn the Help Desk Call Center recognition as a crucial enabler of business performance, and Progent's intent is to resolve rather than just annotate IT issues.

  • Applications Support: Education, Development, and Troubleshooting
    Progent's Applications Consulting Team offers online and in-depth consulting expertise and education in special application areas that include Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management (CRM). Progent also offers consulting expertise, customization, and education for popular Microsoft business applications including Microsoft CRM, Project, Word, and Microsoft Office Excel. To read more on Progent's expertise, customization, and training offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Team.

    Progent's Apple Mac professionals can promote the artistic elements of Mac environments by providing phone-based consulting services and education in imaging, audio, and video. Progent's support professionals can provide assistance in a range of Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's Mac specialists can also assist you with special projects like scanning or digitizing audio/video or configuring an audio/video post production studio.

    Online Network and Server Monitoring Services
    Progent can provide companies in Nashville Tennessee remote network monitoring support centered around Microsoft Operations Manager IT infrastructure monitoring and reporting, customized by Progent to suit your environment so that your computer maintenance is proactive and automated. By exposing looming trouble spots before they grow into network outages, automated monitoring can head off inconvenient and costly network breakdowns. Progent can also assist with system monitoring tools like Nagios and MRTG to diagnose UNIX/Linux, Sun Solaris, or macOS and OS X systems, Microsoft systems, or environments powered by multiple operating systems.

How Your Nashville Tennessee Business Can Contact Progent's Online Service Professionals
To contact Progent about emergency phone-based help with UNIX, Linux, Sun Solaris, or macOS and OS X environments, visit Progent's Emergency Remote Support, phone 1-800-993-9400, or visit Contact Progent.

Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.

Onsite IT Consulting
Progent locations in Tennessee State

City Address Phone Link
Chattanooga 633 Chestnut St, #600
Chattanooga, TN 37449
(423) 933-2112 Chattanooga Network Support Services
Knoxville 9111 Cross Park Drive, Suite D200
Knoxville, TN 37923
(865) 364-1222 Knoxville Network Support Services
Memphis 119 S. Main Street, Suite 500
Memphis, TN 38103
(901) 425-0300 Memphis Network Support Services
Nashville 4235 Hillsboro Pike
Nashville, TN 37215
(615) 800-2024 Nashville Network Support Services

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    Progent's certified professionals can help you to assess the advantages of Windows Server 2012 R2 for your organization, create test systems and migration strategies, optimize your network infrastructure for local, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT management staff, create a corporate-wide security plan, automate IT administration, help with application development, and generate and validate a disaster recovery/business continuity plan.

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    For advanced project management support, Progent offers the services of veteran IT professionals with years of experience in technology management, application development, and process design for organizations from Big 4 companies to dot-com startups to government agencies. These proven IT managers offer project management expertise to assist enterprise customers follow leading practices to ensure that strategic projects are completed on time and on budget.

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    Progent's certified professionals can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, create pilot systems and rollout strategies, optimize your network for on-premises, multi-site, cloud-based, and partial-cloud environments, train your IT support staff, develop an enterprise-wide security strategy, streamline network management, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.

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    Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that incorporates over 25 years of experience helping manufacturing, distribution and service organizations to manage supply chains and streamline critical processes in order to get products to market fast and adhere to customer commitments consistently. Progent can provide the skills of an ERP specialist with more than 20 years of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or onsite services that can range from occasional guidance to end-to-end solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, ETL, Excel and SQL integration, disaster recovery planning, and database administration.

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    Progent's Microsoft-certified SharePoint consultants offer economical online and onsite consulting expertise, application development, and debugging support for businesses of any size who want to migrate to SharePoint 2016 or SharePoint Online from prior releases of SharePoint.

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    Microsoft Office Communications Server delivers Instant Messaging and presence in a scalable, enterprise-grade solution featuring advanced security, seamless compatibility with additional Microsoft software, an extendable, industry-standard development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. The product offers lower costs and improved operational efficiencies, increased individual productivity, and stronger IP security. MS Communications Server has been superseded by Lync, which itself has been revamped and renamed Skype for Business. Progent's certified unified communications experts offer online and on-premises support and troubleshooting services for your Office Communications Server deployment and can help you to evaluate the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also help you to plan and execute an efficient upgrade that will add significant strategic value to your IT system

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    Progent can help you to design and manage hybrid environments that support Windows and Linux operating systems and applications in both cloud-only systems or in hybrid network models that seamlessly combine local resources as well as public clouds. To help you to incorporate public clouds with physical datacenters, Progent offers a range of public cloud integration support services that include Microsoft Azure hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has 20 years of background delivering high-level consulting expertise remotely, and Progent can help you successfully carry out your cloud integration initiatives quickly and affordably.

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    24/7 Azure Disaster Recovery Engineers

    Progent can help small businesses to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT administration and lower equipment expense. Microsoft Azure offers a comprehensive library of public cloud services and Progent can assist you to understand the benefits and limitations of various cloud networking architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises apps and resources and make sure that you avoid the common mistakes small companies make when migrating to the cloud. Progent can help you to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN connections and to integrate iPhones and iPads and Google Android smartphones and tablets.

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    Progent's Microsoft-certified experts can provide a range of technical services to assist companies of any size to install, manage, and support environments that include desktops, laptops, tablets, or smartphones based on Microsoft Windows 8.1. For enterprises, Progent's experienced project managers can assist to design and configure test environments to evaluate Windows 8.1 and develop and execute Windows 8.1 deployment projects following leading practices.

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    Progent can help you plan, configure, manage, and repair a viable Wi-Fi network infrastructure, recommend sensible products, and configure access points, bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also help you create a thorough 802.11ac wireless network security plan that is well aligned with the security strategy for your entire corporate network.

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    Progent can assist small and medium-size businesses to deploy and debug video conferencing platforms to allow their at-home employees to collaborate effectively with teammates and customers.

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    For answers to common enquiries concerning becoming a consultant at Progent, see Employment at Progent Questions and Answers.

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    Progent's Microsoft-certified consultants offer online or onsite expertise to help businesses of all sizes to design, deploy, administer, and troubleshoot a backup-and-restore solution built around System Center 2012 Data Protection Manager. Progent can help you to migrate from earlier releases of Data Protection Manager or from a different backup/recovery platform, and Progent can optimize your Data Protection Manager implementation for onsite, cloud, or hybrid datacenters. Progent offers as-needed help for fixing especially challenging problems, or full project management support. Progent can also help your business to design SCDPM 2012 into an enterprise-class disaster recovery plan.

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    QuickBooks Pro Consultant

    Progent can provide you with application developers who can modify your Microsoft Dynamics ERP, MRP, and financial system programs to match your particular business needs. Progentís Microsoft support experts provide expertise in Microsoft Microsoft Axapta, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Business Solutions Retail Management System. Progent also offers expert e-Commerce integration support for secure, corporate-wide resource sharing as well as integration with CRM packages.

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