Immediate Remote Help for Nashville Tennessee Networks
Immediate Online Technical Support for Nashville NetworksFor organizations in Nashville Tennessee, Progent provides online help for information systems powered by Microsoft, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Premier consulting experts have provided online troubleshooting to companies in all 50 states in the United States. (See testimonials from Progent's clients.) In addition, Progent can furnish the expertise of Cisco CCIE-certified network specialists to help with challenging infrastructure issues, as well as the assistance of CISA and CISSP-qualified security consultants to help with advanced security design and troubleshooting issues.

Progent's online technical support experts offer exceptional leverage because they have the real-world background and are equipped with the advanced tools necessary to solve the majority of information system problems rapidly. Efficient support reduces immediate expenses because service calls accumulate fewer chargeable minutes. Online help also eliminates the expense of sending a consultant to your office. Your organization benefits additionally with incidental costs by reducing or eliminating system outages and related losses stemming from business disruption, upset customers and vendors, unproductive workers, and distracted management. Progent's advanced remote technical support expertise is especially valuable in environments that are dependent on public clouds for critical infrastructure or applications such as Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where onsite support may not be useful.

Progent's pricing model for online support is structured to stretch your network support dollar. Progent charges per minute for telephone-based consulting, so you pay only for the services that you actually get. In contrast to many online support organizations, Progent asks for no initialization surcharge or minimum payments. Progent's one-minute billing unit and clean policy for billing save you from situations where fast fixes manage to turn into big invoices. Progent's skill at handling technical issues quickly means you spends less cash.

Progent's Remote Consulting and Technical Support Expertise
Over time, Progent has fine tuned an array of customized tools and proven methodologies that ensure the highest level of effectiveness for online consulting and troubleshooting for IT networks of all sizes. Progent provides secure Virtual Private Network support for VPN gateways from multiple leading vendors including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN technology allows the experts of Progent's online support team to link to your network without compromising network security.

Progent's proven service reporting system includes detailed records of the service that Progent's customers have received. Progent's authorized engineers have access to the details of all help provided to each customer by every engineer. This database of trouble tickets and solutions is structured as a quickly retrievable proprietary database that allows Progent's online support professionals to share their experiences company-wide to make sure that the effectiveness of Progent's technical support grows over time. Progent's extensive list of certifications and close relationships with major technology companies including Cisco and Microsoft make available other extensive technical knowledge bases and allow fast access to vendors' internal support staff so Progent's online service experts can determine the best resolutions quickly.

Online technical services available from Progent to clients in Nashville Tennessee include:

ProSight Fixed-price Managed Services for Small and Medium Size Organizations
Progent provides a selection of budget-friendly, fixed-price services designed to allow small and mid-size organizations to benefit from the same advanced technology deployed by some of the industry's leading enterprises. Progent's ProSight line of outsourced network management services addresses all key facets of modern networking including email content filtering, behavioral-based threat defense, automated backup/recovery, infrastructure monitoring and management, virtual server hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior-based analysis technology to guard endpoint devices and servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily evade legacy signature-matching anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a unified platform to automate the entire malware attack progression including filtering, identification, containment, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Protection and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable multi-layer protection for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, endpoint control, and web filtering through cutting-edge technologies packaged within one agent managed from a single control. Progent's security and virtualization consultants can assist you to plan and implement a ProSight ESP deployment that addresses your organization's specific requirements and that allows you achieve and demonstrate compliance with legal and industry data security standards. Progent will help you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that call for immediate attention. Progent can also assist your company to set up and test a backup and disaster recovery system such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized organizations an affordable and fully managed service for secure backup/disaster recovery. Available at a fixed monthly cost, ProSight Data Protection Services automates your backup activities and allows rapid restoration of vital data, apps and VMs that have become lost or corrupted as a result of component failures, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's backup and recovery specialists can provide world-class expertise to configure ProSight Data Protection Services to to comply with regulatory requirements such as HIPPA, FINRA, and PCI and, whenever needed, can help you to recover your critical data. Learn more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the technology of top data security companies to deliver web-based management and comprehensive security for your email traffic. The powerful architecture of Progent's Email Guard combines cloud-based filtering with a local gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to external attacks and conserves system bandwidth and storage. Email Guard's onsite security gateway device provides a deeper level of inspection for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter. For more details, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to map out, track, enhance and troubleshoot their networking hardware such as switches, firewalls, and wireless controllers plus servers, printers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are kept updated, captures and manages the configuration information of virtually all devices connected to your network, tracks performance, and generates notices when problems are discovered. By automating time-consuming management processes, WAN Watch can cut hours off ordinary tasks like network mapping, reconfiguring your network, finding devices that require important updates, or identifying the cause of performance problems. Learn more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) technology to help keep your network operating at peak levels by checking the health of critical computers that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your designated IT personnel and your Progent consultant so all potential problems can be resolved before they have a chance to disrupt your network Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a protected Tier III data center on a fast virtual machine host configured and managed by Progent's network support experts. Under the ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the apps. Because the environment is virtualized, it can be moved easily to an alternate hosting environment without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not tied a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and safeguard information about your IT infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be warned about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as half of time spent trying to find critical information about your IT network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether youíre planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need as soon as you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size businesses to get an objective evaluation of the health of their IT system. Based on some of the top remote monitoring and management platforms in the industry, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits help you see how closely the configuration of your core infrastructure assets conform to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI like a cleaner Active Directory system. Both versions also come with a year of advanced remote network monitoring and management. Benefits can include easier management, better compliance with information security standards, higher utilization of network resources, quicker troubleshooting, more dependable backup and recovery, and increased uptime. Read more about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent backup/recovery expert. The interview is intended to evaluate your organization's ability either to stop or recover quickly after an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to gather information concerning your existing security profile and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy an efficient security and backup/recovery system that aligns with your company's needs. For additional information, visit The ProSight Ransomware Preparedness Report.

Special Support Services Offered by Progent
Progent offers the skills of seasoned remote consulting professionals for special IT projects. Billing rates for longer-term consulting tasks are determined according to the level of expertise of the engineers required. Progent's background in these important fields of information technology allows clients to execute critical projects within budget and on time. Progent's special online consulting solutions include:

  • Call Center Services
    Progent's Call Center support programs for companies with networks based on Windows, Cisco, macOS and OS X, or UNIX/Linux products include comprehensive Help Desk Call Center services, co-managed Help Desk services, and Call Center consulting. Progent's Standard Help Desk Services provide small organizations an end-to-end service desk solution that manages all aspects of remote Level 1 desktop technical support from initial requests through trouble ticket generation, screen sharing, status tracking, problem solving, and management reports. Progent provides service desk support at a significant discount off Progent's normal Level 1 desktop service rates, and Progent offers the additional option of fast on-demand escalation to Level 2 and Level 3 experts to handle challenging problems.

    Progentís Help Desk sharing services allow your IT organization to share responsibilities for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of certified technical support engineers and subject matter experts. Progentís Help Desk sharing service is an advanced support solution built around the top professional services automation (PSA) platform for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.

    Progent's Help Desk team of seasoned information technology consultants provides your workers in Nashville Tennessee fast access to an efficient technical support group with substantial experience providing phone consulting and remote repair service for IT systems powered by Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux components. Progent's charter is to earn the Help Desk perception as a crucial contributor to company efficiency, and Progent's aim is to solve and not just annotate network problems.

  • Business Applications Services: Education, Programming, and Troubleshooting
    Progent's Applications Experts Group can supply online and in-depth consulting support and education in key business application areas including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management (CRM). Progent also offers expertise, custom development, and education for Microsoft applications including Microsoft CRM, MS Project, Microsoft Office 365 Word, and Office 365 Excel. To find out more information concerning Progent's expertise, custom programming, and education services, see Progent's Business Application Experts Team.

  • Unified and Automated Management of Hybrid Cloud Networks
    Microsoft System Center 2016 unifies and automates the management of hybrid cloud networks through advanced support for Windows Server 2016, Windows 10 clients; seamless management of heterogeneous environments that include Linux, Microsoft Hyper-V and VMware vSphere; and expanded cloud support such as tighter integration with Microsoft Intune for iPhone and Google Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consultants can provide world-class online and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to design and install a new deployment of System Center 2016, expand or optimize an existing one, migrate smoothly from a prior version of System Center, or debug your System Center environment.

  • Online Hybrid Network Monitoring Services
    Progent offers organizations in Nashville Tennessee remote hybrid network monitoring and reporting by providing System Center Operations Manager expertise and System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can configure Operations Manager to accommodate your business so your IT support is proactive and automated. By anticipating potential issues before they expand into downtime, proactive monitoring can head off inconvenient and expensive service breakdowns. Progent can also assist with network monitoring products like Nagios and MRTG to analyze UNIX, Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft systems, or environments that incorporate a combination of OS platforms.
How Your Nashville Company Can Contact Progent's Online Technical Support Professionals
To get in touch with Progent about urgent online support with Microsoft Windows, macOS and OS X, or Linux/UNIX environments, go to Progent's Emergency Online Support, call 1-800-993-9400, or see Contact Progent. For organizations and new businesses in Nashville Tennessee, Progent's phone-based network support engineers can provide expert and economical system support the moment your organization needs it. Long experience offering online tech support has earned Microsoft Partner certification for Progent's consulting experts and has enabled Progent to acquire world-class troubleshooting skills and to refine remote connectivity tools to repair computer problems quickly while eliminating the expense and lost time that comes with on-site support visits.

Even if your Nashville business has a local independent support technician or employs a full time organization that can deal with day-to-day computer problems, Progentís Microsoft certified consultants can still provide an easy and seamless virtual expansion of your local resources in cases when your usual service personnel either lack the time or the knowledge to deal with sudden system emergencies or especially complicated integration problems.

Advantages of Progent's Network Help for Companies in Nashville Tennessee
Progent's online network troubleshooting services allow your Nashville company to realize the advantages of on-call, enterprise-grade IT support without the cost of managing an in-house IT organization. Your network will derive greater strategic value by becoming more available, productive, and protected. Advantages to your business include:

  • Seamless remote extension of your local IT resources
    For most offices in Nashville Tennessee, nearby computer support providers, whether represented by independent consultants or a full-time maintenance staff, can solve the majority of technical issues. On the other hand, serious problems might strike when your regular resources are too busy or absent, and some problems may be associated with technology that is unfamiliar to your onsite support people. In these instances, Progent's online service experts give you an easy, fast, and budget-friendly way to augment your regular help and to pass on valuable knowledge to improve your capability to handle future issues locally.

  • Reduced Dependence on Freelance Service Providers
    For IT support, smaller companies commonly rely on independent freelance consultants. While independent consultants have less internal costs than big consulting companies and can often charge lower rates, they are often overextended, making it difficult to respond rapidly to crisis situations. If an independent consultant is busy with another customer, ill, on a trip, or in training, the absence of fallback help may require your company to go without assistance during an IT crisis. As your network grows, network unavailability and problems with vital software are more costly. The money you thought you were saving on an independent can be consumed fast by reduced productivity. Progent offers a dependable source of reserve support experts to make sure your IT system stays up and running.

  • Build a Scalable Foundation for Seamless Growth
    Companies often start with an IT architecture implemented on a modest budget. Lacking a proper framework, band-aid fixes can get piled onto an unstable foundation. When a company grows, reliability and scalability problems can hinder the productivity of the organization. These poorly designed environments need proper assessment, intelligent strategic planning, and extensive technical knowledge to evolve to a network infrastructure that can provide the stable foundation to meet current business demands and ease downstream expansion.

  • Work with Solution Providers Instead of Product Resellers
    Smaller offices need guidance and technical education to negotiate an ever more complex maze of technology options capable of promoting business growth and enhancing efficiency. These companies hardly need a computer consultant who is motivated to resell a specific vendor's technology. Network consulting and product sales can result in a scenario where the proposed solution is built around a predetermined product rather than the genuine requirements of a client. Progent eliminates these conflicts by offering only services rather than products. This allows Progent to align IT consulting with the real needs of clients.

What Makes Progent Different from Other Support Firms?
Progent is a Microsoft Certified Partner consulting firm and Progent's head count, range of technical background, fine tuned remote support software, and understanding of enterprise networking enable offices to escape the limitations associated with exclusive reliance on smaller service firms, individual freelance service providers, or limited in-house IT help.

Progent stands out by offering:

  • Proven Methodology
    Progentís staff of Microsoft and Cisco Premier consultants average more than a decade of real-world professional experience, at the front lines of network service, executing a wide range of IT tasks for an extensive array of clients. Each Progent support professional shares a proven set of personal best practices which are incorporated into company-wide leading practices training that Progent teaches its consulting team. This means that you get not only expert IT help, but also a consultant with field-tested methods for using computer knowledge to resolve actual IT problems quickly.

  • Value Pricing
    Progent's pricing policy is to charge for remote support and in-person help by the minute. Consequently, you are invoiced exclusively for received support. Progent does not impose a higher rate for after-hours or priority service, and inside California or in regions where Progent provides on-site service, Progent does not bill for travel except for emergency support where on-site work is less than 4 hours. Also, Progent applies no service activation charge and asks no retainer for services delivered during normal working hours. Many service organizations demand substantial minimum payments or charge for every quarter hour or longer. Progent's fine granularity eliminates large bills for quick repairs so you won't be forced to permit less critical problems to fester.

  • Complete Records of Delivered Services
    Progent has created a comprehensive support reporting system that records and formats detailed documentation for all delivered services. Unlike some freelance consultants or small service firms who offer minimal documentation or specifics of services done, every service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the support documentation transmitted by every staff member to every client. The practice of documenting and archiving support records results in more effective support and eliminates a slew of common problems such as when a support client is effectively held hostage to a consultant who wonít let go of the keys to the kingdom.

  • Automated Network Monitoring with MS System Center Operations Manager
    Progent is one of the few IT service companies to offer 24x7 remote tracking services powered by Microsoft System Center Operations Manager. Microsoft Operations Manager allows your network maintenance to be proactive instead of reactive. By anticipating possible problems before they cause lost productivity, system monitoring can keep your information network from painful and expensive availability losses.
How Does My Business Begin Receiving Remote Computer Support from Progent?
To get started with Progent's Nationwide Remote Support offerings or to learn more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for network support, visit Immediate Network Support.



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    ProSight Data Protection Services provide small and medium-sized businesses an affordable and fully managed service for reliable backup/disaster recovery (BDR). Available at a low monthly price, ProSight Data Protection Services automates your backup processes and enables fast recovery of critical data, applications and VMs that have become unavailable or damaged due to component failures, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can deliver world-class expertise to set up ProSight DPS to be compliant with regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to recover your business-critical information.

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    System Center 2016 delivers major enhancements for managing hybrid cloud networks by offering comprehensive integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of heterogeneous networks that incorporate Linux, Microsoft Hyper-V and VMware; and better public and private cloud support such as tighter integration with Intune for iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff offers world-class online and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist you to design and configure a new deployment of System Center 2016, extend or tune your current one, upgrade efficiently from an earlier version of System Center, or troubleshoot your System Center environment.

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    Exchange 2013 incorporates significant enhancements to the functionality of Microsoft Exchange Server 2010 and introduces powerful new features as well as a revamped structure. These improvements favorably impact key facets of IT such as manageability, availability, security and compliance, operational costs, teamwork, extensibility, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consultants can help you evaluate the possible advantages of migrating to Exchange Server 2013, create a cost-effective validation and rollout strategy, and train your IT team to manage your Exchange 2013 solution. Progent can also provide affordable online consulting and support and management for Microsoft Exchange 2013.

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    Progent can deliver a variety of economical remote and onsite consulting services to assist you to deploy, administer, and troubleshoot workstations and handhelds powered by Windows, Apple macOS/OS X, iOS, Google Android, or Linux.

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    If your company is producing UNIX or Linux applications on a network that has MS Windows-based servers, desktops, and office applications, Progent can provide full-service IT outsourcing that allows you to focus on your field of high-value expertise while avoiding the constant distraction of managing your business network. By using smart network monitoring and by providing online and in-person support as your business needs it, Progent offers an economical alternative for supporting an IT system that provides excellent dependability, protection, and efficiency. Progent's developer support offerings include full-service it outsourcing, virtual server infrastructure, online and on-site support and repair, proactive network monitoring services, and Help Desk services.

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    Network monitoring typically consists of observing a networkís resource usage to help uncover throughput bottlenecks or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring utilities that work under Linux or UNIX and can be used to observe multi-OS networks where Linux and Windows operate together. Progent's network integration engineers can show you how to take advantage of both these tools to optimize and troubleshoot your network. Progent's Linux consulting services offer small businesses and programmers assistance with administering and servicing UNIX/Linux and Solaris systems that coexist with Windows-based technology.

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    Progent's certified consultants offers remote and onsite support services to assist you to manage, maintain, and repair PCs based on Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, network security, backup and restore, online access, smartphone and tablet integration, Wi-Fi network design, and remote network monitoring.

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    Progent's Intune consultants can help your organization to understand the business case for adopting Microsoft Intune for managing your portable devices including laptops, phones, and tablets based on Windows, Apple iOS, and Google Android. Progent can assist you to define security policies, plan and deploy test environments to evaluate the appropriateness of Microsoft Intune for your network, install Intune across your IT ecosystem, integrate Intune with System Center Configuration Manager for single-console change management, and troubleshoot your Microsoft Intune solution.

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    Progent's Check Point consultants can help you choose and deploy Check Point Software Firewall software and appliances based on Check Point's security platform to offer an affordable and efficient security solution for your business network. Progent can also help you integrate other Check Point products such as Check Point ZoneAlarm and Check Point Series 80 firewalls with security solutions from other vendors and provide a single stop for continuing network support, administration, education, and consulting services.

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    Microsoft Dynamics GP/Great Plains 2010 financial software is a comprehensive business management and analytics solution that unifies information and operations throughout your company, communicates easily with other applications, and connects workers, customers and suppliers regardless of time or location. Created for small to mid-size companies, MS Dynamics GP 2010 and Dynamics GP Version 10.0 provide functionality for financials, analytics and reporting, project management, inventory and order control, eCommerce, human resource management, CRM, field service, manufacturing, retail management, and web-based business services. Progent can help you install and manage a reliable, secure server and network environment to support Microsoft Great Plains, and can give you access to expert Great Plains professionals to help your company benefit from the full potential of Microsoft Dynamics GP/Great Plains 2010.

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    Progent's Power BI consultants can assist you to plan, install, maintain, enhance or debug your Power BI solution. Progent's database experts can help you to prepare your target data for Power BI visualizations. Progent can show you how to implement and manage an onsite, cloud based, or hybrid environment for Power BI.

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    Progent's Microsoft Exchange Server Hosting Services provide a world-class data center that features redundant power and environmental control systems, 24x7 site security and IT support center, plus fault-tolerant connections to Internet backbone service providers. Hosted Exchange servers are set up as virtualized servers for fault tolerance, easy scalability, and rapid recovery. Services feature integration with your business network, connectivity with handheld communication products, continual monitoring of efficiency and security, spam and virus filtering, patch and revision management, Help Desk services, daily data backup, and comprehensive messaging management services.

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    Exchange Server 2013 incorporates major enhancements to the functionality of Exchange Server 2010 and introduces important innovations as well as a revamped architecture. These enhancements affect vital areas such as manageability, high availability (HA), security and compliance, operational costs, teamwork, extensibility, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can help you evaluate the possible advantages of migrating to Exchange 2013, create an efficient validation and deployment plan, and train your IT staff to maintain your Exchange 2013 environment. Progent also offers ongoing remote consulting and support and management services for Exchange 2013.

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    Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their business processes by automating key sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales, vendors can broaden their market, lower their operating costs, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and get to market quickly.

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    Progent's Microsoft-certified consultants offer online or onsite support to assist businesses of all sizes to design, implement, administer, and repair a backup-and-restore solution built around System Center 2012 Data Protection Manager. Progent can assist you to migrate from earlier versions of Data Protection Manager or from another backup/recovery platform, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud-based, or hybrid datacenters. Progent can provide as-needed help for fixing especially stubborn issues, or full project management support. Progent's consultants can also assist you to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.

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    Progentís IT outsourcing services for small companies feature planning 2003 Server, .NET, and Microsoft BackOffice environments, managing migrations Microsoft Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, online and on-premises repair, fixing chronic IT issues, and creating a comprehensive security plan. Progent can help you maximize system availability and throughput with fault-tolerant technologies, redundant network topology, and proactive network monitoring. Progent also offers special project assistance for major upgrades and can assist with requirements definition, resource inventory, bill of materials production, vendor selection, procurement coordination, and full documentation. Progentís computer outsourcing service also features education for office productivity products such as Microsoft Office.

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    SQL Server 2005 offers powerful, standardized tools to IT experts and network users, reducing the complexity of designing, deploying, administering, and accessing enterprise data and database programs on platforms ranging from mobile devices to enterprise data networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 require an IT consultant with hands-on experience and wide knowledge in planning and building information-based, end-to-end business IT solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft technology, assures you success in designing, configuring and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.

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    Progent can give you access to application developers who can customize your Microsoft Business Solutions ERP, MRP, and financial system applications to match your particular company requirements. Progentís Microsoft-certified support experts provide expertise in Microsoft Dynamics AX ERP Software, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management Software. Progent also offers custom e-Commerce integration services for secure, corporate-wide information sharing as well as interfacing with CRM products.

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    Progent's Microsoft-certified engineers offer technical support and network consulting expertise for Exchange 2003 Server, Microsoft Windows Server 2003, and for the complete family of Microsoft server platforms. Progent's upgrade, configuration, administration, and support services for Microsoft Exchange Server include planning, installation, project management, onsite and off-site troubleshooting, Help Desk outsourcing, expert security evaluation, and comprehensive IT outsourcing.

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    Progent has created several security service bundles intended to provide larger enterprises an objective and comprehensive security evaluation from a team of certified security consultants. All Progent's security evaluation bundles incorporate a suite of procedures including automated scans from within and from beyond the company firewall, professional analysis of scan results by accredited security engineers, creation of a report explaining the findings, plus a live concise executive summary and a detailed interactive review for internal IT administrators.

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    E-Mail Guard by Postini offers continually updated spam and virus filtering, content filtering, and security from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini aggregator and service firm. If your company is too small to qualify for a standard Postini license, you can still have access to Postiniís Perimeter Manager technology through Progentís E-Mail Guard antispam and anti-virus service offering. Progentís certified email security consultants can help you devise an email safety plan that features antispam and anti-virus services and policies.

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    Progent's ProSight family of managed IT services are designed to offer organizations who maintain minimal in-house network administration and support teams with low-cost access to enterprise-class management tools and technical experts. Advantages of Progent's ProSight catalog of managed IT services include predictable IT management expenses, automation of routine administrative processes, continual adoption of new information technology, graceful transition from legacy technology to up-to-date solutions, improved fit between computer technology with strategic objectives, guidance from veteran IT consultants, and freeing up management to concentrate on business issues rather than fast-evolving information technology.


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