Fast and Affordable Online Technical Support for Nashville Tennessee Information Networks
Urgent Online Consulting for Nashville SystemsFor businesses located in Nashville Tennessee, Progent provides online support for information systems based on any combination of Microsoft, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier engineers have provided online support to companies in every state in the U.S. (Check out testimonials from Progent's customers.) In addition, Progent can furnish the expertise of Cisco CCIE-qualified network specialists to help with challenging networking issues, plus the assistance of CISSP-qualified cybersecurity experts to handle advanced security architecture and troubleshooting issues.

Progent's online support experts offer excellent leverage due to the fact that they have the real-world experience and have access to the sophisticated technology required to resolve the majority of network issues quickly. This reduces direct expenses since service calls use up fewer chargeable consulting minutes. Online help also avoids the expense of sending an engineer to your location. Your organization saves even more with incidental costs by reducing or avoiding network outages and associated costs stemming from business discontinuity, upset clients, unproductive employees, and distracted executives. Progent's extensive online consulting know-how is particularly helpful for organizations that are dependent on public clouds for critical infrastructure or applications such as Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud, or where onsite support may not be an option.

Progent's billing model for remote support is structured to stretch your IT service investment. Progent bills per minute for telephone-based consulting, so you are invoiced exclusively for the services that you receive. Unlike many remote support organizations, Progent asks for no startup surcharge or minimum payments. Progent's one-minute granularity and simple policy for pricing do away with scenarios where speedy. minor repairs manage to end up as substantial invoices. Progent's skill at solving technical issues quickly means your business spends less money.

Progent's Online Consulting and Troubleshooting Services
Over time, Progent has mastered an array of optimized technologies and proven methodologies that permit the maximum degree of efficiency for remote help and repair for information networks of all sizes. Progent provides protected Virtual Private Network support for VPN gateways from multiple leading sources including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN technology permits the engineers of Progent's online support team to access your company's computer system remotely without violating network security.

Progent's powerful technical support reporting application stores comprehensive records describing the support that Progent's customers have received. Progent's authorized engineers have the benefit of the details of all help rendered to every customer by every engineer. This database of problems and solutions is stored as a readily retrievable proprietary knowledge base that permits Progent's remote support engineers to communicate their experiences company-wide to ensure that the quality of Progent's technical support improves daily. Progent's advanced certifications and working relationships with major vendors such as Cisco and Microsoft open up other massive technical support databases and allow priority access to vendors' internal engineering staff with the result that Progent's online consulting experts are able to find optimal resolutions quickly.

Online technical services available from Progent to businesses in Nashville Tennessee include:

Progent's ProSight Flat-rate Managed Services for Small and Medium Size Organizations
Progent provides a family of low-cost, flat-rate managed services intended to allow small and mid-size organizations to benefit from the same advanced IT solutions deployed by many of the industry's leading enterprises. Progent's ProSight line of network management outsourcing services covers all key facets of modern networking including email content filtering, threat defense based on machine leaning, cloud-based backup and disaster recovery, infrastructure management, virtual server cloud hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior analysis technology to defend endpoints and servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily evade legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a unified platform to automate the complete malware attack lifecycle including protection, infiltration detection, containment, cleanup, and post-attack forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable multi-layer protection for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers firewall protection, penetration alarms, device control, and web filtering through cutting-edge technologies incorporated within a single agent managed from a unified console. Progent's data protection and virtualization consultants can help you to design and implement a ProSight ESP environment that meets your organization's specific requirements and that allows you prove compliance with legal and industry data security regulations. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require immediate attention. Progent can also help you to install and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable end-to-end solution for secure backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables rapid recovery of vital data, apps and virtual machines that have become lost or damaged as a result of hardware breakdowns, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's backup and recovery specialists can provide world-class support to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FIRPA, and PCI and, whenever necessary, can assist you to restore your critical information. Find out more about ProSight DPS Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top information security companies to provide centralized management and world-class security for your inbound and outbound email. The hybrid structure of Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most threats from making it to your security perimeter. This reduces your vulnerability to inbound threats and saves system bandwidth and storage space. Email Guard's on-premises gateway device provides a further level of analysis for incoming email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall. For more details, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller businesses to map, monitor, optimize and debug their networking hardware such as switches, firewalls, and load balancers as well as servers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are kept updated, copies and displays the configuration information of virtually all devices connected to your network, tracks performance, and sends alerts when problems are discovered. By automating complex management and troubleshooting processes, WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, finding appliances that need important updates, or identifying the cause of performance problems. Find out more details about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management technology to keep your network operating efficiently by tracking the health of critical assets that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your designated IT staff and your assigned Progent consultant so any potential issues can be resolved before they can disrupt productivity Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host set up and managed by Progent's IT support professionals. With the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the apps. Because the system is virtualized, it can be moved immediately to an alternate hardware solution without a time-consuming and difficult configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about impending expirations of SSLs or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save up to half of time wasted trying to find critical information about your network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether youíre making enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require the instant you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size organizations to obtain an objective evaluation of the health of their IT system. Powered by some of the top remote monitoring and management platforms available, and supervised by Progent's certified group of IT professionals, ProSight Network Audits show you how closely the deployment of your essential network devices adhere to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits such as a more manageable Active Directory system. Both versions also come with one year of state-of-the-art remote network monitoring and management. Advantages can include easier management, improved compliance with government and industry security requirements, more efficient utilization of network resources, faster problem resolution, more reliable backup and recovery, and higher availability. See more about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a phone discussion with a Progent backup/recovery expert. The fact-finding interview is intended to assess your company's ability to block or recover quickly following an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to gather information about your current antivirus tools and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to create an efficient security and backup system that meets your business needs. For more information, see Progent's ProSight Ransomware Preparedness Report.

Special Consulting Services Offered by Progent
Progent offers the services of world-class online consulting experts for special information technology projects. Billing charges for longer-term consulting projects are determined according to the qualifications of the consultants involved. Progent's background in these special areas of computer technology enables clients to complete major initiatives economically and on time. Progent's project-based online engineering services include:

  • Help Desk Services
    Progent's Help Desk Call Center programs for organizations with networks that incorporate Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology include comprehensive Help Desk services, shared Helpdesk services, and Help Desk operations consulting. Progent's Standard Help Desk Services offer smaller organizations a comprehensive solution that manages all aspects of remote desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and reporting. Progent provides service desk support at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle the most problems.

    Progentís Help Desk sharing services allow your business to share the load for Help Desk support seamlessly between your IT staff and Progent's large roster of veteran desktop support engineers and matter experts (SMEs). Progentís shared Help Desk service is an advanced support solution built around the top professional services automation platform for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.

    Progent's Help Desk staff of experienced information technology consultants provides your customers in Nashville Tennessee rapid access to a large technical support resource with years of experience delivering phone help and online repair service for computer environments that incorporate Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux products. Progent's concentration is to earn the Help Desk perception as a crucial driver of company success, and Progent's policy is to resolve rather than simply document technical issues.

  • Applications Support: Training, Development, and Troubleshooting
    Progent's Applications Experts Group offers phone-based professional engineering expertise and training in key business application fields including ERP, Manufacturing Requirements Planning, accounting system customization, and CRM. Progent also can provide consulting expertise, custom programming, and education for Microsoft applications such as Microsoft CRM, Microsoft Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. For more information about Progent's consulting, custom development, and training services, visit Progent's Business Application Experts Services.

  • Unified and Streamlined Management of Hybrid Cloud Environments
    Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud networks through comprehensive support for Windows Server 2016 servers, Windows 10; seamless integration of multi-OS environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded cloud support such as closer integration with Microsoft Intune for iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consulting experts can provide world-class remote and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and install a new deployment of System Center 2016, expand or tune an existing one, upgrade smoothly from an earlier release of System Center, or troubleshoot your System Center solution.

  • Online Hybrid Network Monitoring Support
    Progent can deliver companies in Nashville Tennessee remote IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager consulting services and Microsoft System Center 2012 Operations Manager support. Progent can adapt Operations Manager to accommodate your business so your computer maintenance is proactive and automated. By anticipating emerging issues before they cause crashes, system monitoring can ward off inconvenient and expensive information system failures. Progent can also deploy system monitoring products like Nagios and MRTG to troubleshoot UNIX, Linux, Solaris, or macOS and OS X environments, Windows systems, or systems based on multiple OS platforms.
How Your Nashville Company Can Contact Progent's Remote Service Experts
To contact Progent about emergency remote expertise with Microsoft Windows, Apple macOS and OS X, or Linux environments, visit Progent's Nationwide Remote Help, telephone 1-800-993-9400, or go to Contact Progent. For businesses and startups in Nashville Tennessee, Progent's phone-based computer support engineers can deliver effective and affordable IT help the instant your business has to have it. More than a decade of providing remote tech support has led to Microsoft Partner certification for Progent's consultants and has allowed Progent to develop world-class troubleshooting skills and to fine tune online connectivity technology to repair network problems quickly while avoiding the expense and lost productivity associated with in-person support calls.

Even if your Nashville office has a regular freelance support technician or maintains an in-house organization that know how to deal with common network issues, Progentís Microsoft and Cisco certified consultants can offer an easy and seamless remote extension of your local resources in cases when your regular service personnel either lack the bandwidth or the experience to address unexpected network emergencies or especially complicated integration problems.

Features of Progent's Remote Computer Services for Nashville Tennessee
Progent's phone help, remote repair, network security expertise, and system administration services give companies in Nashville Tennessee the greatest leverage for your IT investment. Whether you require one-time phone support and remote troubleshooting or full-time Help Desk support and network administration, Progent's professionals can deliver your business world class IT support while permitting you to avoid the expense and hassle of maintaining a large in-house IT organization. Highlights of Progent's online help services include:

What Makes Progent Unique from Other Support Firms?
Progent is a Microsoft Certified Partner consulting firm and Progent's head count, breadth of IT background, refined remote support tools, and familiarity with corporate IT allow companies to escape the pitfalls of exclusive dependence on smaller consulting firms, individual freelance consultants, or limited internal IT help.

Progent stands out by providing:

How Does Our Company Begin Receiving Remote Computer Help from Progent?
To initiate Progent's online help services or to find out more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for IT help, visit Immediate Online Support.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to deliver centralized control and comprehensive security for all your email traffic. The hybrid structure of ProSight Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's cloud filter serves as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a deeper level of analysis for incoming email. For outgoing email, the local security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and protect internal email that stays within your security perimeter.

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    If your business operates a Sun Solaris environment or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-certified consultants can help your entire organization in a wide array of security areas including security management procedures, security design and strategies, connection management products and techniques, software development security, business processes security, physical security, communications, network and Internet security, and business continuity planning. CISM and ISSAP define the core competencies and international standards of knowledge that network security managers are required to possess. These certification offer executive management the confidence that consultants who have achieved their CISM or CISSP certification have demonstrated the background and knowledge to offer world-class security support and engineering services.

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    Progent's Microsoft certified engineers offers remote and on-premises support expertise to assist you to administer, support, and repair PCs powered by Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, security and compliance, disaster recovery, online connectivity, mobile device integration, wireless network design, and 24x7 system monitoring and alerts.

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    Progent's Meraki wireless access point consultants offer remote and on-premises support to assist businesses of all sizes to plan, deploy, maintain, upgrade or troubleshoot Wi-Fi systems that include Cisco Meraki APs. Progent can assist you to set up and support Cisco's Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also help you to configure other Cisco products such as Catalyst and Nexus switches, routers and firewalls to build a cohesive ecosystem that delivers the same access, performance, security, ease of management and uptime for wired and Wi-Fi users irrespective of their location or device.

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    If you are a network consultant with technical support expertise, teaming with Progent and assisting our customers will enhance your skills via interaction with Progent's staff of mutually supportive, high-output consulting experts. Progent's commitment to offering network consulting and technical help to small businesses will offer you the opportunity to consult in depth with business leaders and contribute significantly to the success of dynamic organizations. Also, Our virtual office environment offers the most advanced tools for off-site service and wireless access to help you to deliver fast fixes when you troubleshoot business-critical problems.

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    Progent's Cisco VoIP phone and video IP phone consultants can assist your business to configure, maintain, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers expertise for all versions of Cisco's IP phones from legacy VoIP products to the latest HD media phones. Progent's IP telephony experts can also help you to integrate your VoIP phones and video IP phones with Unified CM, previously known as CallManager, or with Unified Communications Manager Express to build a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Unified CM applications like Cisco Unified CM IM and Presence Jabber, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent's consultants can deliver expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP gateways, deploying ISR routers with CUBE internetworking support, and creating UCS server failover and Cisco Survivable Remote Site Telephony solutions for high availability.

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    Progent can help your it team to plan and manage hybrid environments that can include Windows and Linux systems and applications in both cloud-based systems or in hybrid topologies that seamlessly combine physical resources along with cloud services. To help you to incorporate public clouds with physical datacenters, Progent can provide a variety of cloud migration services that include Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has two decades of experience delivering advanced consulting support online, and Progent can make sure you complete your cloud migration projects quickly and within your budget.

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    Progent's certified SQL Server 2017 experts can help you to design and carry out an efficient upgrade from your existing SQL Server environment to SQL Server 2017.

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    Progentís high availability system consultants provide non-stop computing support, disaster recovery planning, system load balancing, high-availability interoffice access, high-availability Internet connection design, high-availability data center services, and other 24x7 operations services to help your small business create a non-stop environment for strategic applications. Progent has the experience to develop affordable, non-stop systems by utilizing the expanding suite of Microsoft Windows Cluster servers including Microsoft Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Exchange Cluster. Progentís Microsoft and Cisco authorized engineers can show you how to you design a high-availability mutli-site network with a completely redundant Internet interface and intelligent network load balancing.

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    Progent uses a sophisticated support reporting system that records and formats complete documentation for all delivered support activities. Unlike some freelance consultants or local service firms who provide scant documentation or specifics of tasks done, each service provided by Progent is tracked by full documentation. Every Progent consultant has use of the support reports transmitted by every staff member to each client. The practice of detailing and archiving support records allows more efficient support and eliminates a variety of common problems such as when a support client is virtually held hostage to a consultant who refuses to release vital service information.

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    Progent's Check Point firewall experts can help you design, deploy, and manage firewall environments that rely on Check Point Next Generation firewall appliances and Check Point's cloud-based security services. Progent's consultants can also help you support older Check Point firewalls or migrate efficiently to Check Point's next-generation security gateways.

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    Progentís IT outsourcing packages provide economical network support for small organizations. Whether it includes designing system architecture, setting up an in-house Help Desk or outsourcing a one, rolling out an updated email system, monitoring your system, or building an on-line eCommerce application, outsourcing your IT engineering services can contain expenses and eliminate uncertainties, allowing IT service budgets to grow in a more linear and controlled manner than is feasible by assembling a large, knowledgeable internal network support organization. Progentís Outsourcing White Paper and flyers explain how Progent can enable you to create a secure and highly available system architecture for your critical business software powered by Microsoft Windows including Office XP, Office 2003, and Office 2000.

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    Cisco has designed a full array of routers that includes routers built to provide the security, bandwidth, and availability required by customers ranging from branch offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved reliability and network uptime. Progent can show you how to select and integrate Cisco routers to establish a reliable infrastructure for your IT system and to make it economical to grow as you support new users, open new offices, deploy new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent offers help with a variety of routers based on the Cisco IOS operating system, such as Cisco's 800 family of small office VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for the network core, as well as legacy 3600 and 3700 Routers.

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    Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small or mid-size company's servers in an environment that delivers the maximum level of availability and expandability and is in addition easy to migrate to any data center. ProSight Virtual Hosting and management services are built on mature virtualization techniques that enable small businesses with multi- platform environments to economize significantly on the expense of capital equipment, system support, and IT administration while achieving world-class fault tolerance and an unprecedented degree of vendor independence.

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    Progent's certified Office Word and Office 365 Word experts offer a broad range of economical remote support services to assist your organization to maintain your legacy Microsoft Word environment or help you to migrate to a current version of Microsoft Office Word. Support available from Progent's Word experts include VBA programming, isolating and resolving compatibility issues between various versions of Office Word, integrating Office Word with different Office applications like Office Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,network optimization for dependable. reliable cloud connectivity, security and compliance support, smart phone synchronization, and online training classes customized for individuals or groups.

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    Progent offers consulting for security evaluation packages including LANguard from GFI for performing a set of programmed system auditing scans to uncover potential security problems. Progent has broad knowledge of security analysis tools and can show you how to understand testing reports and react effectively. Progent can show you how to build security into your business operations, install auditing applications, define and implement a secure network architecture, and suggest procedures to maximize the security of your IT system. Progent's security professionals are ready to show you how to configure a firewall, implement secure remote access to email and data, and integrate VPN. Progent's certified security consultants can validate the security of web software and can provide extensive security tests of enterprise-wide security to determine your organization's compliance with important industry security standards such as FISMA, NIST, and ISO.

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    Progent's Microsoft-certified database application developers can provide businesses of any size remote DBA and programming services for popular database products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Support services offered by Progent include installation and configuration, database design and programming, administration support, replication solutions, capacity planning, performance tuning, data migration, information security, backup/restore systems, problem solving, and webinar training.

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    Progent can help small and mid-size companies to plan, configure, test and troubleshoot backup/restore solutions needed to support remote workers.

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    Outsource IT Office 2016

    Progent's certified Office and Office 365 experts can assist businesses of any size to incorporate Office desktop and Microsoft Office 365 applications including Excel, Word, PowerPoint, Outlook, Access, Project and OneNote into a seamless solution that offers fast return on investment and promotes improved business results. Progent can help you to interface Microsoft Office or Office 365 apps with one another and with other core Microsoft technologies including SharePoint Server, Exchange Server and SQL Server running on-premises or hosted in the cloud. Progent's consultants can also help you to fix compatibility problems with different versions of Office and offers live online training to individual users and groups.

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    SQL Server 2008 offers powerful, standardized tools to IT experts as well as to information workers, lessening the complexity of designing, integrating, managing, and accessing company information and database programs in environments ranging from mobile devices to enterprise information networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2008 require a network consulting firm with real-world expertise and broad knowledge in planning and building information-based, comprehensive business IT solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft integration, ensures you success in designing, configuring and supporting Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.

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    Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP status as a result of thorough examination and significant work with network security architecture. ISSAP consultants possess in-depth knowledge of access management mechanisms and techniques, telecommunications and network security, cryptography, needs evaluation, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-premier security experts can assist your company with all phases of secure network architecture.

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    Progent can assist you to configure Cisco wireless LAN controller appliances to manage wireless LANs of any size. Progent can help you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or implement a smooth transition to Cisco's modern Wi-Fi controller solutions.

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