Nationwide Online Technical Support
for Small and Midsize Company Computer Networks
Across the United States
Additional Topics of Interest
Award Winning Cisco Firepower URL Filtering Remote Support
Cisco ASA Firepower IT Consulting
Progent's Cisco-premier CCIE network engineers can help you to manage your legacy PIX or ASA 5500 firewalls or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, integrate, optimize, administer and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services
24x7 Cybersecurity Contractor Check Point 23000 Firewalls
Forensics Services Check Point NGX VPN
Progent's Check Point Software consultants can show you how to choose and deploy Check Point Software Firewall utilities and hardware powered by Check Point's technology to provide an affordable and efficient security solution for your corporate network. Progent can also show you how to configure other Check Point technologies such as Check Point ZoneAlarm and Check Point Series 80 appliances with security solutions from other vendors and provide a central source for continuing technical support, administration, education, and consulting services.
Dynamics GP Software Development Technology Consulting
Consulting Dynamics GP Visual Studio
Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and additional developer tools enable Progent to design specialized mission-critical applications and eCommerce solutions that operate transparently with Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting services can show you how to design reports that allow you to track your business more thoroughly, turning raw data into useful insights into your business.
Urgent SMS 2003 Upgrade Network Consultant
Support and Help SMS Migration
Progent's Microsoft certified consultants provide small and mid-size companies enterprise-level consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to deliver important applications quickly and automatically to specified workers, lower software costs and stay compliant by determining usage profiles, enhance Windows protection by increasing your awareness of weak points and by delivering targeted updates, manage your external workforce through accepted standards independent of connection or geography, and lower operational costs by fully utilizing the management functions built into Windows. Progent's SMS consulting professionals can help you use SMS effectively for automated software and application installation, security patch control, and resource monitoring management including software and hardware inventory.
IT Consulting System Center 2016 Virtual Machine Manager
System Center 2016 Security Technical Support Services
Microsoft System Center 2016 delivers major improvements in the management of hybrid cloud environments by offering advanced integration with Windows Server 2016 servers, Windows 10; seamless integration of mixed-OS environments that include various Linux distributions, Hyper-V and VMware vSphere; and better cloud support including tighter integration with Microsoft Intune for iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff can provide advanced online and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help you to design and install a new deployment of Microsoft System Center 2016, extend or optimize an existing one, migrate efficiently from an earlier version of System Center, or troubleshoot your System Center environment.
ISA 2006 Support and Setup
ISA Server 2006 Outsourcing
Internet Security and Acceleration Server 2006 is a multi-functional gateway that offers a fully integrated application layer firewall, virtual private network (VPN), proxy, and Web caching platform for safeguarding the Internet-facing applications of any sized business against a broad range of attacks. Progent's Microsoft Internet Security and Acceleration Server consultants can help you design, rationalize, test, install, customize and manage the any edition of ISA Server on your information system.
Windows 7 Security Support and Setup
Tech Support Outsource Windows 7 Migration
Progent's certified engineers offers offsite and onsite support expertise to assist your company to manage, support, and troubleshoot PCs powered by Microsoft Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, security and compliance, disaster recovery, online access, smartphone and tablet management, wireless configuration, and 24x7 system monitoring.
SCCM Troubleshooting Integration
Configuration Manager Support Outsourcing
Configuration Manager automates software provisioning and updating, simplifies compliance settings management, keeps track of network assets, guards against company data leakage, performs health reporting, enables safe end-user self service, and offers a common point of control for managing multi-OS ecosystems based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud experts can help you with any facet of planning, installing, using and troubleshooting a System Center Configuration Manager solution for local, cloud-based, or hybrid environments.
Consulting Services SIP PSTN Trunks
Cisco SIP Trunking Information Technology Consulting
Progent's Cisco-certified SIP integration consultants can assist organizations of any size to design, integrate, maintain, troubleshoot and upgrade Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and can provide cost-effective online or onsite support to help businesses to migrate smoothly to a productive communications environment that delivers fast return on investment. Progent's certified Microsoft collaboration consultants can help you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business Server and Lync for access to a SIP-based IP PSTN trunk.
Dynamics GP Power BI Network Engineer
Network Consulting Dynamics GP/Great Plains
Progent's Microsoft certified consultants provide a range of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP is a Microsoft accounting platform and business management solution built, like all Microsoft accounting tools, on the expandable and popular foundation of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the latest edition of Microsoft financial products in the Microsoft Dynamics GP/Great Plains family, offers a cost-effective solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Dynamics GP/Great Plains is simple to install and integrate, and with its modular design you can license only the capability you currently need, with the ability to add users and enlarge functionality in the future. Progent's Dynamics GP/Great Plains Software consulting experts can help you install, customize and manage Dynamics GP/Great Plains 2010 as well as older editions of Dynamics GP.
Expert Microsoft Certified Configuration Office 365 OneNote Integration
Microsoft 365 Security Consultant
Progent can help your business to understand the many subscription plans offered with Microsoft 365, previously branded Office 365, and configure your information network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with cross-platform networks that incorporate Windows, macOS, and Linux operating systems. Progent can also help you to create and maintain hybrid ecosystems that transparently combine on-premises and cloud-based resources.
IT Outsourcing and Co-sourcing Whitepapers
24-7 IT Co-sourcing Whitepaper
Progent's IT outsourcing packages provide affordable network support for mid-size companies. Whether it involves designing system architecture, setting up an internal Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your network, or developing an on-line eCommerce solution, outsourcing your network technical services can reduce expenses and eliminate risks, permitting network service expenses to increase in a more linear and manageable manner than is possible by assembling a bulky, knowledgeable in-house IT organization. Progent's Outsourcing White Paper and datasheets explain how Progent can help you create a protected and robust system architecture for your critical Windows-powered applications such as Windows Server 2008, Exchange Server 2007, and Microsoft SQL Server.
Consultant Services Microsoft 365 SharePoint Online Integration
After Hours Microsoft 365 Publisher Integration On-site Support
Microsoft 365, previously called Office 365, is Microsoft's growing suite of client productivity applications and cloud services offered on a subscription basis. Microsoft 365 programs and cloud-based services are available in a variety of product bundles targeted at markets from students and home offices to global enterprises. Progent offers quick and easy online access to consultants with in-depth knowledge of Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can assist your business to understand the many subscription options offered with Microsoft 365 and configure your network with Microsoft 365 so you derive top business value. Progent supports multi-platform networks that incorporate Windows, macOS, and Linux operating systems. Progent can also assist you to create and maintain hybrid solutions that transparently combine local and cloud-based resources.
Network Management Phone Support Services
Remote Network Management Security Consulting Group
Progent's Cisco-Certified network consultants can show you how to use Cisco's management utilities along with a selection of powerful third-party products to build a complete network management solution in order to keep your network running smoothly, fully utilize expensive resources, protect your data, revive rapidly from device breakdown or deliberate assaults, and enable you to expand or repurpose valuable resources intelligently and economically as your business grows.
An index of content::
Reporting ERP
24x7 Solomon Application Consultant
In addition to offering the expertise of Microsoft Dynamics GP specialists, Progent can provide consultants experienced in Dynamics AX (Axapta), Dynamics NAV, Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, management help, upgrade support, and one-on-one or group webinar training classes customized to address your specific requirements. Progent's consultants also can show you how to integrate and maintain a protected, reliable server and communications foundation to run your ERP, MRP and accounting solutions.
Midsized Business Server Consultant
Mid-sized Company Small Business Network Consulting Services
Progent provides technical services for mid-size companies with 100 to 250 network users. The mid-size company or work group has traditionally been an overlooked part of the market for IT support expertise. The cost structures and service access models of major outside service firms make them too costly for the typical small business or small medium business (SMB), which usually has a minimal IT budget with which to maintain an IT network whose advanced technology and sophistication are often similar to the networks of much larger enterprises. Progent's service delivery model, which takes great advantage of remote service, virtual network technology and 24x7 server monitoring, significantly reduces the network support expenses of an SMB while offering the mid-size company with enterprise-level service from certified, world-class experts with background in a wide range of small business network solutions. If your medium size organization or small business is looking for the quality of network help appropriate by a mid-size organization without paying big-company prices, you need Progent.
Polycom OTX Telepresence Professional
Polycom RTX Telepresence Consultant
Progent offers the support of an accredited engineer with expertise integrating technology from the major video conferencing/telepresence providers including Cisco, Polycom, LifeSize and Radvision and can assist you to design, install, expand, or maintain a telepresence environment that preserves your investment and maximizes the strategic value of your IT network. Progent can also provide the services of network infrastructure consultants who can assist businesses of any size to create and troubleshoot a network that delivers the performance, reliability, security, and scalability required to accommodate your video conferencing/telepresence environment.
Linux, Windows Engineers
Windows and Linux Specialist
If your company network combines Linux technology with Microsoft Windows, Progent can help you to incorporate your IT resources into a cohesive network that permits all your OS platforms to coexist for easy management, seamless information exchange, high availability, superior throughput, and strong protection. Progent's Linux and Microsoft Windows integration support services feature IT architecture configuration and support, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote network support and repair, in-person technical support, and Helpdesk services.
Excel 2019 Technology Professional
24-Hour Excel 2016 Desktop Specialist
Progent's certified Office Excel and Office 365 Excel application consultants can provide a wide range of remote support services to assist your organization to design, program, pilot test, install, administer, and troubleshoot applications based on any release of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can help you to migrate your current Excel solutions to the newest releases of Excel, support Excel on Apple iOS-based iPhones and iPads and Google Android phones and tablets, and resolve compatibility problems between various releases of Office Excel. Progent offers as-needed support to clients looking for a fast solution to a stubborn problem related to Excel and Progent can also provide full project management services for upgrading or developing mission-critical application software built on Excel. Progent's cost-effective online training for Excel can be customized to address the needs of individuals or teams.
Apple OSX Tiger Integration
Apple OSX Tiger Professionals
Progent's experts can provide Mac users a variety of services such as desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Entourage and Exchange Server help, security services, and one-on-one education. Progent can help businesses to upgrade to macOS from OS X or other earlier editions of Apple OS X and Progent can offer help with macOS and Mac OS X applications. Progent can also help you with Apple iPhone integration and Apple iPad management, or migrating to iCloud services. For business networks built exclusively on macOS or OS X or for networks with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the difficulty of designing, configuring and supporting a network environment that is reliable, safe, efficient and able to achieve your company's business goals.
Duo MFA and Single Sign-on Support Outsourcing
Two-factor Authentication (2FA) Professionals
Progent's Duo service plans incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication (2FA). Duo supports single-tap identity confirmation on iOS, Android, and other out-of-band devices.
24x7 Exchange 2019 Hybrid Deployment Technology Consulting Services
Exchange 2019 and Windows Server Core Remote Support Services
Progent can help your organization in any phase of your migration to Microsoft Exchange Server 2019 including deploying Windows Server 2019 for hosting Exchange; planning HA system topology for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and configuring Hyper-V; setting up HLB; building DAG groups with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft 365 and setting up Outlook.
Private Cloud Hosting for Virtual Data Centers Consult
Consultancy ProSight VM Hosting
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size organization's production servers in an environment that delivers the highest degree of availability and scalability and is also simple to move to any data center. ProSight Virtual Hosting and management options are built upon proven virtualization technologies that enable small businesses with mixed- platform environments to economize significantly on the expense of capital investments, infrastructure support, and IT administration while achieving world-class fault tolerance and an unmatched degree of vendor flexibility.
SCCM Planning Online Help
SCCM Primary Site Technical Support
Configuration Manager automates application and device deployment across multiple sites, centralizes compliance settings management, keeps track of network assets, guards against corporate data leakage, provides network health reporting, allows secure self service, and delivers a common control mechanism for managing mixed-OS ecosystems based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Azure cloud integration experts can assist businesses of any size with any facet of designing, installing, using and repairing a SCCM deployment for local, cloud-based, or hybrid networks.
Apple MACos with Windows Consulting Services
Outlook for Mac Specialist
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the industry's most familiar business programs. Progent's Apple-certified Mac experts can show you how to set up Mac Office on a mixed-platform environment that incorporates Apple OS X and Windows-powered computers so that Mac users can take advantage of the latest features in Microsoft Word, Excel, PowerPoint and Entourage in order to share data and system resources with colleagues who use Windows. Progent's engineers have experience with both Mac and Windows platforms and can support environments that mix Apple Macintosh with Windows computers with complete resource sharing, or networks which carefully limit collaboration between Mac and Windows systems.
Microsoft T-SQL Design Firms
24-7 Applications Consulting Microsoft SQL Server
SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the fast development of a new generation of high-end applications that can provide your company a significant competitive edge. SQL Server features core support for XML and the capability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft technology, ensures you success in designing, deploying and managing Microsoft SQL Server solutions that are well connected with other applications based on Microsoft's .NET environment.
Aironet Wave 2 Wi-Fi Access Point Technical Support Services
Consultants Aironet 700 Access Point
Progent's certified wireless consulting experts can help organizations of all sizes to design, deploy, manage and repair Cisco Aironet wireless access point environments to provide the performance, coverage, capacity, scale, security compliance and ease of management needed for transparent connectivity between Wi-Fi and wired network infrastructure. Progent offers affordable remote and on-premises consulting services for legacy and current 802.11ac Aironet access points and Progent can help your business design and manage deployments of indoor and outdoor Aironet access points.
External Cybersecurity Inventory Professional
Information Risk Assessment Consultant Services
Progent provides small businesses two low-cost security evaluation scanning packages that include, at a set price, remotely managed scans of your security profile which are evaluated by certified security engineers who interpret the results of the remote scan, deliver unbiased summaries of your current network security, and make suggestions for remediation. Progent has developed two non-overlapping security inventory packages for external and internal scanning that are priced to meet the restricted budgets of small companies while delivering enterprise-quality evaluations of your IT network's vulnerability to attack.
Virtual Server Technology Services
Specialists Virtual Server
By using virtual server technology, businesses can run many virtual servers on a single physical server. Virtualization technology enables IT organizations to gain all the advantages of server isolation, while avoiding the costs that goes with buying additional server hardware. Virtualization is also the enabling technology for private clouds, which provide important advantages including reducing the costs of hardware, facilities, and management while enhancing information security, network reliability, and recoverability. Other key server management technologies are server monitoring software, Microsoft WSUS, and remote server management cards. Progent's certified server management specialists can assist you with all aspects of server virtualization and administration to allow your business to cut costs and conserve time.
Database Applications Technology Professional
Specialists Database Development
Progent's certified database application consultants offer businesses of any size online support for leading database platforms such as MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting services offered by Progent include installation and integration, application design and programming, administration services, replication strategies, storage management, performance optimization, data migration, security and compliance, backup and recovery options, troubleshooting, and training.
Juniper SSG Series Gateway Firewall Setup
Open Now Juniper SSG140 Router Consulting Services
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Meraki Wave 2 Wi-Fi Access Point Online Troubleshooting
Meraki Outdoor Wi-Fi Access Point Help and Support
Progent's Cisco-Meraki Wi-Fi access point consultants can assist you to plan, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a large campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco devices for streamlined management.
Microsoft Financial Software Remote Troubleshooting
Microsoft Financial Software Outsourcing
Microsoft Dynamics GP/Great Plains 2010 software is a full-featured business management and analytics platform that unifies information and operations throughout your business, communicates easily with other applications, and connects employees, customers and vendors regardless of time or location. Created for small to mid-size businesses, Dynamics GP 2010 and Dynamics GP Version 10.0 provide capability for financials, management reporting, project management, inventory and order processing, eCommerce, human resource management, customer relationship management, field force automation, manufacturing, retail management, and web-based business services. Progent can help you set up and maintain a robust, secure computer and network infrastructure to support Microsoft Great Plains, and can give you access to expert Great Plains professionals to help your business exploit the full potential of Microsoft Dynamics GP/Great Plains 2010.
24-Hour Service Reports Integration
Service Reports Consultants
Progent uses an enterprise-class service reporting system that stores and formats detailed documentation for all delivered support activities. Unlike some freelance consultants or small service firms who provide scant documentation or specifics of services done, every service delivered by Progent is accompanied by full documentation. Every Progent consultant has access to the service reports transmitted by every staff member to each client. The discipline of detailing and organizing support records results in more effective support and eliminates a slew of typical problems such as when a service customer is effectively held captive to a consultant who refuses to release vital service information.
Microsoft Certified Partner Exchange 2003 Consulting
24-Hour Microsoft Exchange 2003 Integration Support
Progent's Microsoft Premier professionals can provide expert support for major deployments of Microsoft Exchange. Progent's consultants can show you how to plan multi-site Exchange rollouts or upgrades and can supply onsite personnel to help large companies with installations of Exchange Server in the or any area served by Progent's consultants.
Microsoft Exchange Server 2003 Computer Consulting
Fault Tolerant Email Network Admin Companies
Progent's Microsoft-certified professionals average over 10 years of experience delivering messaging support for companies ranging from small businesses to large corporations. Progent provides affordable consulting for all editions of Microsoft Exchange Server to strengthen email and virus security, design fault tolerant email environments, and implement remote and mobile email access. Progent's Exchange support services can help you in planning and implementing a migration from a legacy SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Exchange Server 2019. In addition offers support for Windows 10 and Windows 11 clients running Outlook and can show you how to configure Microsoft Outlook Web App for all major browsers. For email virus protection, spam filtering and data data leak protection, Progent offers Email Guard security services.
Microsoft Windows 7 Evaluation Consulting
Consultant Microsoft Windows 7
Progent's certified consultants can provide offsite and onsite consulting services to help your company to administer, support, and troubleshoot computers powered by Microsoft Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, network security, disaster recovery, remote connectivity, mobile device management, Wi-Fi configuration, and 24x7 network monitoring and alerts.
Computer Consultant Meraki Wave 2 AP
Meraki Traffic Shaping IT Consultant
Progent's Meraki Wi-Fi access point experts offer remote and on-premises support to assist businesses of all sizes to plan, install, manage, expand or debug Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist your business to configure and manage Cisco's Meraki-based Wi-Fi infrastructure for sites that range from a telecommuter's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco products such as Catalyst and Nexus switches, routers and ASA firewalls to create a cohesive ecosystem that provides the same connectivity, performance, security, manageability and uptime for wired and Wi-Fi users regardless of their mobility or device.
Remote Support Hornetsecurity Altaro 365 Total Teams Chat Backup
Hornetsecurity Altaro M365 Mailbox Backup Remote Troubleshooting
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows laptops and desktops.
Security Management Consultant Services
CISM Certified Cybersecurity Management Consultant Services
Progent offers the support of CISM Certified security professionals. The Certified Information Security Manager (CISM) committee describes the basic capabilities and worldwide standards of skill that information security professionals are required to master. It provides business management the assurance that consultants who have earned their CISM credential possess the background and capability to deliver effective security management and consulting consulting.
SQL Server 2019 Development IT Consulting
SQL Server 2019 and Hyper-V Network Consulting
Progent's certified SharePoint 2019 and SharePoint Online experts offer economical remote and onsite consulting expertise, software development, and troubleshooting services for organizations of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can assist you design and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines onsite and cloud-based components into a cohesive intranet system.
Remote Troubleshooting Microsoft Exchange Server 2016 Migration Planning
Microsoft Experts Exchange Server 2016 Upgrade Setup and Support
Progent can assist your business in any and all facets of your migration to Exchange 2016 including designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; determining mass storage requirements for your virtual machines, databases and logs; configuring hardware load balancing (HLB) for fault-tolerant client access services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Top Telecommuting Network Consultants Jobs
Virtual Office Microsoft Consultants Jobs Available
Progent believes that a carefully designed and implemented information system can be a vital piece for accelerating any company's success, and Progent applies this philosophy in our own network infrastructure. Progent has created a zero-downtime virtual office network that allows our staff consultants and certified contractors to deliver fast and efficient support, cooperate closely on complex jobs, and experience professional and personal maturity by acting as part of a dynamic business culture of personal drive and freedom.
Professionals Wi-Fi access point patch management
Consultancy Software patch management
Progent's support services for software and firmware patch management provide businesses of all sizes a versatile and affordable alternative for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, endpoint devices printers, network appliances such as switches and Wi-Fi APs, and Internet-of-Things devices such as sensors and robotics.
Consulting Services Network Testing Lab
Load Aggregation Testing Consulting
Progent's Test and Training Lab at the QTS Data Center is available for piloting line-of-business applications, developing cost-effective migration methodologies, evaluating and optimizing performance, planning or verifying business continuity solutions, mitigating compatibility problems, and establishing training systems for the latest technologies. For Progent customers without adequate internal resources to configure proper pilot environments, Progent's Test and Training Lab cuts capital costs and technical risk and helps keep vital network initiatives on schedule.
Microsoft Certified Expert SCCM 2012 Application Deployment Configuration
Microsoft SCCM 2012 Central Administration Site Remote Technical Support
Progent can assist you to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to Configuration Manager 2012 from a legacy device management platform or assist you to modify your current SCCM 2012 environment to accommodate your evolving IT needs. In addition, Progent can help you to build a software foundation that extracts the most value from SCCM by providing advanced consulting support for associated Microsoft technologies including Active Directory Domain Services, SQL Server and SQL Server Reporting Services, and IIS.
Cisco ASDM for Firewall Management Technical Consultant
On-site Technical Support Cisco ASA Firewall VPN
The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more value than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-certified CCIE network experts can help your company to maintain your legacy PIX or Cisco ASA 5500 firewalls and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, configure, optimize, manage and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Acronis Backup Specialist
24 Hour Professionals Deduplication
Progent offers economical online support from IT engineers skilled in a broad array of products and technologies that provide solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX servers and workstations plus laptops and smartphones. Progent can provide help for leading backup platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan, Double-Take, Mozy, Retrospect, Apple Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent's consultants can help you to implement, upgrade, or troubleshoot data backup solutions for a range of topologies such as local, remote, cloud-based, or hybrid.
Security Management Consultants
Award Winning Technical Support CISM
Progent can provide the expertise of CISM Premier security consultants. The Certified Information Security Manager (CISM) organization describes the basic competencies and international standards of performance that information security managers are required to master. CISM gives business management the confidence that consultants who have earned their CISM credential possess the experience and capability to deliver efficient security administration and support consulting.
24/7 Skype for Business VoIP Technology Professional
Skype for Business Front End Server Engineer
Microsoft Lync 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop collaboration, and both VoIP and traditional public switched telephone network calling. Lync Server 2010 can extend the capability of Microsoft Exchange Server, SharePoint and Office desktop or cloud-based Microsoft 365 and simplify administration through integration with Active Directory. Lync can also cut capital and operational costs by doing away with VoIP equipment and subscription fees, PBX gear, or conventional teleconferencing technology. Progent's Microsoft-certified unified communications consultants can provide online and on-premises support services to help your company to manage and repair your existing Lync Server 2010 deployment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product. Progent can also help your organization to design and execute a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Azure Disaster Recovery Consultancy
Microsoft Azure migration Engineer
Progent can assist businesses of all sizes to migrate any part of their computing infrastructure to Microsoft Azure. This can streamline network administration and reduce equipment investments. Microsoft Azure includes a wealth of public cloud services and Progent can help you to evaluate the benefits and restrictions of various cloud computing models supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and resources and make sure that you sidestep the common errors small organizations make when migrating to the cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also assist you to prepare perimeter firewalls and IPsec VPN connections and to integrate Apple iOS devices and Google Android smartphones and tablets.
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