Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
If your office computer system mixes UNIX, Linux or Sun Solaris platforms with MS Windows, Progent can show you how to incorporate your IT resources into a unified network that permits all your operating systems to coexist for easy management, transparent dataflow, high reliability, enhanced throughput, and strong security. Progent's UNIX and Microsoft Windows coexistence support offerings include network infrastructure integration and service, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, online network help and troubleshooting, in-person technical support, and Helpdesk outsourcing.
Stealth intrusion checking is a key component of any comprehensive network security strategy. Progent's security experts can perform thorough intrusion checks without the knowledge of your company's in-house network support staff. Stealth penetration testing shows whether current security monitoring systems such as intrusion detection warnings and event history analysis are properly configured and consistently monitored. Progent can implement ongoing autonomous PEN testing to define your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, stolen credentials, missing patches, and unsound IT product defaults can be chained together by hackers into the multi-front attacks typical of modern variants of ransomware.
Progent's certified ISA Server consulting experts have long experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for IT networks with many sites, mobile users, and line-of-business eCommerce applications. Progent's ISA Firewall experts can help your company in designing and deploying an installation of ISA Server 2000 or ISA Server 2004 that supports your information protection requirements without adversely limiting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later versions of Internet Security and Acceleration Server.
Stealth intrusion checking is an important part of any overall network security strategy. Progent's security experts can run thorough intrusion tests without the knowledge of your company's in-house network support staff. Stealth penetration checking uncovers whether existing security monitoring systems such as intrusion detection warnings and event log monitoring are correctly set up and consistently observed. Progent can implement ongoing autonomous PEN testing to define your internal and external attack surface and to identify ways that vulnerabilities, improper configurations, harvested credentials, uninstalled patches, and dangerous IT product defaults can be combined by threat actors into the multi-vector attacks typical of modern strains of ransomware.
Progent's Microsoft-certified consultants average over 10 years of background delivering messaging solutions for companies that range from small businesses to large corporations. Progent provides economical consulting for all editions of Exchange Server to strengthen email and virus security, design fault tolerant email systems, and facilitate remote and wireless email access. Progent's Exchange support services can help you in planning and carrying out a move from an outdated SMPT server or unsupported Microsoft Email package such as Exchange 2003 to Microsoft Exchange 2019 Server. Progent offers integration help for Windows 10 and Windows 11 desktops running Office Outlook and can help you configure Microsoft Outlook Web App (OWA) for popular web browsers. For email virus protection, spam filtering and outbound data leak prevention, Progent offers Email Guard managed services.
Microsoft Dynamics GP software offers analytics and reporting features that let you monitor all business processes, revenues and spending, and sales trends with built-in drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP reporting support services can help you design reports that allow you to analyze your business more thoroughly, turning raw data into valuable business information. Progent can enhance your reporting and business analysis by offering Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and application design with VBasic, XML and other tools in order to deliver specialized business software development and eCommerce applications that work transparently with Dynamics GP.
Progent's computer outsourcing services for small companies include planning Windows XP, .NET, and Microsoft BackOffice environments, coordinating migrations Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, remote and on-premises repair, resolving stubborn IT problems, and creating a comprehensive security strategy. Progent can help you maximize network availability and throughput via non-stop technologies, redundant network architecture, and proactive network monitoring. Progent also offers project management assistance for large-scale upgrades and can assist with needs assessment, product identification, BOM production, vendor selection, procurement logistics, and full documentation. Progent's computer outsourcing service also includes training for office productivity software such as Office XP.
Progent's Microsoft-certified engineers offer in-depth expertise in implementing, using and debugging any edition of Project Server and can provide a broad variety of cost-effective online consulting services following proven best practices to help organizations of all sizes to receive all the benefits of this powerful platform. Support services offered by Progent include system planning, installation and migration, setting up secure file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and specialized online training classes.
Les Kent has a 35-year track record of successful technology integration, corporate management, marketing, and operations. He has shown a talent for developing sophisticated information technology solutions in his roles as as a system designer, application developer, project manager, deployment consultant, and troubleshooter for small businesses, new ventures, and global enterprises.
Progent's IT outsourcing services provide economical network consulting for medium-size organizations. Whether it involves designing network infrastructure, setting up an internal Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your system, or developing an on-line eCommerce application, outsourcing your IT technical services can smooth out expenses and eliminate uncertainties, allowing network support budgets to grow in a more moderate and manageable fashion than is possible by assembling a bulky, knowledgeable in-house network support organization. Progent's Outsourcing White Paper and datasheets tell you how Progent can enable you to build a protected and robust network foundation for your critical Windows-based business software such as Windows 2008, Exchange Server 2007, and SQL Server 2008.
VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to orchestrate, automate and test a consistent runbook for restoring services quickly after an outage. SRM provides centrally managed and automated recovery, application mobility, and non-intrusive site relocation, failback and re-protect. Site Recovery Manager also allows non-disruptive testing for disaster recovery, upgrades and patches and can produce audit reports to verify full service restoration, validate Service Level Agreements and demonstrate DR compliance. Progent offers the support of a VCDX certified VMware SRM consultant to assist you to plan, configure, test and maintain a disaster recovery system powered by VMware Site Recovery Manager.
Progent's Cisco Catalyst 802.11ax Wi-Fi 6 and Wi-Fi 6E WAP experts can provide economical remote and onsite help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points.
Progent's seasoned group of network consultants and subject matter specialists have extensive experience providing remote and on-premises support for businesses of any size who want to integrate Android phones and tablets into their information systems so that users can work together from anywhere. Progent has the breadth of skills to solve network issues that involve numerous vendors and that entail a combination of legacy and up-to-date technology. Progent offers budget-friendly online consulting to assist you with any stage of planning, configuring, managing and maintaining your BYOD environment. Progent can deliver occasional support to assist you to handle especially challenging IT issues, or Progent can provide comprehensive project management support to ensure that you complete major IT initiatives on schedule and within budget. Progent can help with local, cloud-centric, or hybrid network environments and can provide expertise with operating systems, applications, management tools and hardware infrastructure. Progent also can provide customized group or individual training sessions to help you manage and operate Android phones securely and productively.
Progent's Mac support engineers can assist you with a broad range of system foundation areas such as system architecture, off-site and mobile connectivity, internetwork compatibility, protection, and new technologies such as Voice over IP and high-speed wireless connectivity. For business networks based solely on Apple Mac OS X or for environments incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent has the experience and depth to handle the challenge of designing, configuring, and maintaining a network infrastructure that is reliable, secure, productive and aligned with your corporate goals. Progent can show you how to configure Apple's Xserve enterprise servers, Apple's Xserve RAID non-stop storage products, and Xsan SAN systems. Progent can also provide certified experts to help you with Cisco routers and switches.
Progent has delivered support for Microsoft Dynamics GP and Great Plains ERP software for more than 20 years and Progent has provided integration, customization, education, and debugging services since the product's original release. Progent offers top-tier expertise for upgrading legacy Dynamics GP/Great Plains deployments. Progent can help your business to plan, test, and carry out a cost-effective upgrade from a an outdated release of GP to the newest edition of Dynamics GP.
Colocation data centers allow companies to share world-class facilities for hosting network hardware that supports critical applications and services. Progent's Microsoft and Cisco certified consultants can help your small business with all facets of your colocation strategy such as choosing and migrating to a colo site, designing system architecture, specifying hardware, on-site and remote maintenance, setting up offsite system management, and training your support staff.
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VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to specify, automate and verify a consistent runbook for recovering services quickly after a breakdown. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also allows non-intrusive testing for disaster recovery, upgrades and patches and can generate audit reports to confirm full service recovery, validate Service Level Agreements and demonstrate compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant to help you to design, deploy, test and manage a DR solution powered by VMware SRM.
Stealth penetration checking is a key component of any overall network security plan. Progent's security professionals can perform extensive intrusion tests without the awareness of your company's in-house IT resources. Stealth penetration checking uncovers whether existing security monitoring systems such as intrusion incident warnings and event history monitoring are properly configured and actively observed. Progent can implement ongoing automatic penetration testing to map your internal/external attack surface and to detect ways that vulnerabilities, improper configurations, compromised credentials, skipped patches, and dangerous product defaults can be combined by threat actors into the multi-vector attacks common to modern versions of ransomware.
Progent offers the support of certified consultants as well as seasoned database application developers, database administrators, project management experts, network infrastructure engineers, disaster recovery specialists, and security professionals to help you to assess the potential advantages of Microsoft SQL Server 2012 for your business, install test environments at your site or at Progent's lab, plan and carry out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from other RDBMS solutions, and define an efficient and secure network infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.
Progent wants to find full-time, solutions-driven Microsoft certified consultants with Microsoft Certified Systems Engineer credentials; Cisco certified system consultants with Cisco CCDP or CCIE certification; security consultants who have CISSP or CISM or comparable security credentials; and advanced network design consultants with experience in mobile access, wireless networking, high availability, disaster recovery, data protection, and VMware. Progent also is hiring professionals who can join Progent's staff of helpdesk support specialists and off-site support professionals. Also, Progent is seeking talented administrators able to operate effectively in Progent's high-growth, virtual office culture.
Progent is a Microsoft Certified Partner with accredited competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who earn the top client endorsement and enjoy the closest operational relationship with Microsoft. The understanding, capabilities, and commitment needed to achieve the level of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to offer your business more complete support for your IT system.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your network operating efficiently by tracking the health of critical assets.
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Progent's pricing model is to charge for remote support and in-person help by the minute. Consequently, you pay only for received services. Progent does not impose a higher rate for after-hours or priority service, and inside California or in regions where Progent offers on-premises service, Progent does not bill for travel time except for urgent calls where on-site time is less than 4 hours. Also, Progent applies no initialization charge and requires no retainer for services delivered during regular business hours. Many service organizations impose large minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids big invoices for quick solutions so you will not be forced to permit minor problems to fester.
Progent's UNIX platform consulting services provide small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise provides you with a convenient single source to show you how to build and maintain a protected and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX, BSD, SCO UNIX and SGI/Irix or major Linux platforms including RedHat, SuSE, Debian GNU/Linux and Mandrake.
Progent can provide expert online consulting support to help companies integrate their networks with leading public clouds including Azure and Amazon Web Services. Progent can help your IT team to design and administer cost-effective environments that can include Windows and Linux operating systems and applications in either cloud-based systems or in hybrid topologies that combine physical resources along with public clouds. To assist you to integrate public cloud services with networks, Progent can provide a variety of public cloud integration support services such as Microsoft Azure enterprise hybrid cloud design and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has over 20 years of experience providing advanced consulting services online, and Progent can help you successfully carry out your cloud integration projects quickly and affordably.
Progent's Test and Training Lab located at the QTS Internet Data Center can be used for testing line-of-business applications, developing efficient migration methodologies, evaluating and tuning performance, planning or verifying disaster recovery strategies, resolving compatibility problems, and establishing training environments for the latest technologies. For Progent clients who lack sufficient internal resources to assemble effective pilot systems, the lab cuts capital outlay and technical risk and helps keep vital network projects on schedule.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
ProSight Data Protection Services ECHO from Progent provide small and mid-sized businesses an affordable end-to-end solution for secure backup/disaster recovery. For a fixed monthly rate, ProSight DPS automates your backup activities and enables fast recovery of vital data, applications and virtual machines that have become unavailable or corrupted as a result of component failures, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or to both. Progent's disaster recovery specialists can deliver advanced expertise to set up ProSight DPS to be compliant with regulatory standards like HIPAA, FIRPA, and PCI and, whenever needed, can assist you to restore your business-critical information.
Progent's Microsoft certified consultants offer a range of consulting services for Microsoft Dynamics GP. Dynamics GP is a Microsoft accounting platform and corporate management tool built, like all Microsoft financial tools, on the expandable and familiar platform of Windows technology. Dynamics GP 2010, the most recent version of Microsoft financial products in the Dynamics GP/Great Plains family, provides an affordable solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Dynamics GP is easy to deploy and integrate, and with its modular approach you can purchase only the functions you currently need, with the option to add users and enlarge capabilities when necessary. Progent's Microsoft Dynamics GP/Great Plains Software consulting experts can help you deploy, configure and manage Dynamics GP 2010 as well as older versions of Dynamics GP/Great Plains.
Progent uses a sophisticated support reporting system that records and organizes detailed documentation for all billed support activities. Unlike some freelance consultants or small support firms who offer scant documentation or specifics of services performed, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the service documentation sent by every consultant to every client. The practice of documenting and archiving service records results in more efficient support and avoids a variety of common misfortunes such as when a support client is virtually held captive to a consultant who won't release vital service information.
Hyper-V 2016 utilizes key technologies initially designed for and proven on Microsoft Azure, among the world's largest public clouds. This pedigree dramatically improves the ability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing security, uptime, expandability, manageability, reliability and recoverability. Progent's Microsoft-certified consulting team can help you to assess the benefits of Hyper-V 2016 for your business, configure test environments to confirm the ability of Hyper-V 2016 to run your vital applications, plan an efficient network architecture for a cloud-based or hybrid deployment, develop and execute a non-disruptive upgrade plan, train your IT management and technical support personnel, and provide ongoing consulting and debugging services to ensure that your Hyper-V 2016 solution delivers maximum business benefit.
Progent can assist your IT team to design and manage hybrid ecosystems that support Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid topologies that utilize physical resources as well as one or more public clouds. To help you to incorporate public clouds with physical datacenters, Progent offers a variety of cloud migration services such as Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service development and debugging. Progent has two decades of background delivering advanced consulting expertise remotely, and Progent can help you complete your cloud integration initiatives on schedule and affordably.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates next generation behavior machine learning technology from SentinelOne to guard endpoint devices and servers and VMs against modern malware assaults like ransomware and email phishing, which easily escape legacy signature-based anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and offers a unified platform to address the entire malware attack progression including protection, infiltration detection, mitigation, cleanup, and post-attack forensics. Top features include single-click rollback using Windows VSS and automatic network-wide immunization against newly discovered threats.
Progent's Duo managed services utilize Cisco's Duo technology to defend against compromised passwords by using two-factor authentication. Duo supports one-tap identity confirmation with Apple iOS, Google Android, and other personal devices.
Progent's Microsoft certified consultants can offer small and mid-sized businesses expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis package that opens the door to the rapid development of enterprise-class business applications that can give your company a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and beyond the corporate firewall. In addition to offering consulting, maintenance and troubleshooting services, Progent's SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your information network. Progent can also help you upgrade from older editions of SQL Server to SQL Server 2005.
Progent's Solaris platform support experts provide small and mid-size companies and developers support for administering and maintaining Sun Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization contact with Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This wide array of experience offers you a convenient single consulting firm to show you how to build and maintain a protected and reliable cross-platform connectivity and communications solution that allows Sun Solaris and Microsoft interoperability by integrating Microsoft Windows with major variants of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or leading Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
NetDocuments (NetDocs) is a leading cloud-based document management system built for law practices. Progent offers remote access to NetDocuments experts who can assist legal departments and law firms to plan, deploy, manage, tune, or troubleshoot a document management system (DMS) environment powered by NetDocuments.
Progent can provide the part-time assistance of a veteran CIO who can provide strategic direction to help your company select and maintain network technology to match your current situation and that can serve as a solid foundation for your growth. Progent's part-time or temporary CIO services provide financial advantages to companies who want to optimize the benefits from their network investment but who are unable or unwilling to add another high-level manager to their full-time staff. Since Progent is vendor-neutral, with a sizable staff of consultants certified to maintain all leading OS platforms and connectivity technologies plus a wide range and business software, Progent is in an ideal situation to provide objective recommendations as well as expert technical help for building and maintaining information systems that match the particular requirements of your organization.
Progent offers a broad array of affordable support services to assist your business to install, integrate, repair, and administer workstations and laptops powered by Windows, Apple macOS and OS X, or various versions of Linux. Progent can provide on-premises or online technical support for individual computers or notebooks or work with your business to design and implement a company-wide rollout of new or updated OS platforms and applications. Progent can also supply engineers and technical workers to assist your company to prepare for and implement a site move or consolidation designed to cause minimal disruption of your business.
Progent's background providing Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to design specialized line-of-business applications and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP reporting services can show you how to create reports that allow you to analyze your business more effectively, turning uncooked data into useful understanding of your business.
Progent's Microsoft-certified consultants can deliver affordable remote and on-premises help to implement your upgrade to Microsoft Exchange Server 2010, generate comprehensive documentation of your new messaging environment, train your network support staff and users to get them ramped up quickly on Exchange 2010, and provide continuing administrative consulting and engineering help. Progent's consultants can also help you upgrade from Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
Progent can provide you with programmers who can modify your Microsoft Business Solutions ERP, MRP, and accounting system programs to match your specific business needs. Progent's Microsoft-certified support experts provide expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management System. Progent also provides expert e-Commerce integration services for secure, company-wide resource sharing as well as integration with Customer Relationship Management packages.
Progent provides nationwide urgent help and consulting services for businesses who operate Solaris environments or whose IT systems include a combination of Sun Solaris and Microsoft Windows products. Online technical support offers optimum return for your information technology budget by preserving client efficiency and limiting the time billed for computer repair services. Advanced online support utilities and skilled service specialists and consultants allow Progent to handle the majority of IT problems without wasting time and expense by going to your location. In the vast majority of cases your IT issues can be remediated over the phone or through a mix of telephone help and remote network analysis. Progent can make available Cisco certified CCIE infrastructure engineers and CISSP certified security specialists to assist you with the toughest system problems.
Progent's Microsoft-certified professionals offer technical help and IT consulting services for Exchange 2003 Server, Windows Server 2003, and for the complete line of Microsoft Servers. Progent's upgrade, configuration, management, and troubleshooting services for Microsoft Exchange Server include system design, installation, project management, local and off-site troubleshooting, Help Desk Call Center support, certified security evaluation, and full-service IT outsourcing.