Progent’s Technical Response Center provides national remote troubleshooting for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Premier support professionals provide telephone support and online secure computer access to isolate and resolve technical problems rapidly and economically. The breadth of IT expertise represented by Progent's staff of country-wide support professionals allows Progent to escalate even the toughest network issues to appropriate experts as required.


Additional Topics of Interest

Cisco CUBE and ISR Routers Support Outsourcing
San Francisco Bay Area, San Jose Silicon Valley, California CUCM and SIP Integration Setup and Support

Progent's Cisco-certified SIP integration consultants can assist organizations of any size to design, integrate, maintain, debug and enhance Cisco's SIP connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and can provide cost-effective online or onsite expertise to assist companies to move smoothly to a modern unified communications network that delivers fast return on investment. Progent's certified Microsoft collaboration consultants can help you to configure connections between Cisco's CUBE SBC and Microsoft's rich media applications like Skype for Business Server and Lync for access to a SIP PSTN trunk.

Cisco CCIE Remote Computer Consultation
Cisco Firewall Network Design Consultant in Houston, TX

Progent offers fast remote support from Cisco CCIE networking consultants. Progent's CCIE engineers can connect to your environment via advanced remote support utilities to deliver fast and affordable troubleshooting and repair of critical network infrastructure issues.

Onsite Technical Support for Microsoft SQL 2008
Expert Microsoft Certified Consult for SQL 2008 Analysis Services

Progent's Microsoft-Premier SQL consultants can provide an array of services to assist small companies to plan, configure, manage, and repair MS SQL Server 2008 systems in order to receive the maximum strategic benefit from Microsoft's advanced information management technology. In addition, Progent offers expertise for network infrastructure, company-wide security, and custom software programming to increase the business benefit of your SQL Server investment.

On-site Technical Support for VPN
Remote Access Consultant Napa, California

Cisco's security and remote connection technology for small companies offer a full range of manageable security solutions to help protect your wired and wireless information system. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's professional consulting staff includes field-proven specialists with Cisco CCIE and Cisco Certified Network Professional certifications who are able to assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security solutions that fit most closely with your company objectives.

ASA and PIX Firewall Integration Support
IT Consultant for ASA and PIX

Progent’s Cisco-Premier technology experts offer experienced PIX Firewall consulting services encompassing design, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector threat security, and safe access services. Ranging from small, easy-to-install desktop devices for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a healthy combination of security, performance and availability for information networks of all sizes. PIX firewalls are based on a proven, purpose-built platform, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and connectivity services, including advanced application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible administrative solutions. Progent’s Cisco experts can show you how to choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

Windows Hyper-V 2016 Private Cloud Support Outsourcing
Top Quality Hyper-V 2016 Security and Compliance On-site Technical Support in Fort Worth, TX

Windows Hyper-V 2016 incorporates core features initially designed for and refined on Azure, one of the world's largest public clouds. This pedigree dramatically improves the suitability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises environments by improving data security, uptime, scale, manageability, dependability and disaster recovery. Progent’s Microsoft-certified consulting team can assist you to assess the advantages of Hyper-V 2016 for your business, set up test environments to verify the ability of Hyper-V 2016 to support your vital applications, design an efficient network topology for a cloud-centric or hybrid deployment, create and execute a smooth upgrade strategy, train your IT management and technical support staff, and provide ongoing consulting and debugging support to make sure that your Hyper-V 2016 investment gives you maximum business value.

Technology Consulting Services for macOS and Exchange
Outlook for Mac Support Services in Kansas

Microsoft Exchange and Macintosh computers can work together efficiently. Progent's Mac and Microsoft certified experts can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to collaborate with colleagues who run Microsoft Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Mac systems can coexist, allowing Mac users to receive and send messages, examine the GAL, copy addresses, sync up appointments, and invite fellow workers to meetings via your Exchange account. Progent will verify that your Exchange Server is appropriately configured and that WebDAV and Outlook Web connectivity are working. Progent also offers specialized one-on-one Entourage training.

Network Consultant for Exchange 2013 SharePoint integration
Exchange 2013 Availability Professional in New Orleans, Louisiana

Exchange Server 2013 incorporates significant enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces important innovations as well as a revamped architecture. These improvements affect key facets of IT including manageability, availability, compliance, operational costs, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to understand the possible advantages of migrating to Exchange 2013, design an efficient test and rollout strategy, and educate your IT team to manage your Microsoft Exchange Server 2013 solution. Progent can also provide affordable online consulting and management for Exchange Server 2013.

Specialists for Dynamics GP 2015 R2 Integration
Dynamics GP 2015 Management Reporter Programming Companies Los Angeles

Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a revamped design that improves cloud readiness, works with popular smart phones and tablets, allows one-time login with Azure AD, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also simplifies reporting, incorporates nine new Workflows, extends the Web Client, and adds over 100 enhancements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the depth and breadth of knowledge and experience to address the many IT and business issues associated with deploying and managing Dynamics GP 2015 R2 and can help you to carry out an efficient migration that will maximize the return on your investment in this powerful product.