Progent provides technical services for mid-size businesses who have 100 to 250 network clients. The medium size business or office has traditionally been an overlooked part of the market for IT support services. The cost structures and service delivery practices of large outside service firms make them too expensive for the typical small business or small medium business (SMB), which commonly has a modest information technology budget with which to maintain an information network whose advanced technology and capability are frequently similar to the networks of much larger enterprises. Progent's service delivery model, which takes full advantage of online service, virtual network infrastructure and proactive server monitoring, dramatically reduces the network maintenance expenses of an SMB while providing the mid-size company with big-company service from certified, world-class experts knowledgeable in a wide range of small business network solutions. If your medium size organization or small business is looking for levels of network help appropriate for a medium size organization without paying enterprise prices, call Progent.
Progent offers a wide array of affordable consulting and support services to assist you to deploy, configure, repair, and manage desktop PCs and notebooks powered by Windows, macOS and OS X, or popular versions of Linux. Progent can provide on-premises or online help for single computers or laptops or work with your business to design and carry out a company-wide migration to new or revised operating system platforms and applications. Progent can also provide consultants and technical workers to assist your company to plan for and complete an office move or merger organized to cause minimal interruption to your productivity.
Progent offers support services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, deploy, and manage a WatchGuard Firewall appliance that fits your security needs and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or migrate efficiently to modern WatchGuard firewall solutions.
Ubiquiti's UniFi family of Wi-Fi network appliances includes a wide selection of Wave 2 Wi-Fi APs, security gateways, and managed switches. UniFi devices installed across multiple sites with any number of access points can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, management, optimization, troubleshooting, monitoring, and analytics. Progent can provide the expertise of veteran wireless consultants who can help you to assess the value of UniFi technology for your business and help you to plan, deploy, manage, and troubleshoot your UniFi solution.
Progent's Microsoft-Premier SQL engineers can provide an array of services to assist small companies to design, install, manage, and troubleshoot MS SQL 2008 systems in order to receive the optimum competitive advantage from this state-of-the-art RDBM technology. Also, Progent can provide expertise for system architecture, company-wide protection, and software development to increase the strategic advantage of your SQL Server network.
Progent offers affordable remote and on-premises consulting to assist businesses to move all or part of their core IT resources to Google Cloud Platform services. This can save management hassle and equipment expense and allow access to Google's cutting edge machine learning technology. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, system design and review, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security.
Progent can help your business to plan for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate smoothly to SCCM 2012 from a legacy device management solution or assist you to enhance your existing SCCM 2012 ecosystem to support your changing business needs. Also, Progent can assist you to create a software foundation that takes full advantage of SCCM 2012 by delivering advanced consulting support for associated Microsoft platforms including ADDS, Microsoft SQL Server and SQL Server Reporting Services, and IIS.
Progentís IT outsourcing services provide affordable network support for small organizations. Whether it involves planning system infrastructure, setting up an internal Help Desk or outsourcing a one, deploying a new email system, monitoring your network, or creating a web-based business solution, outsourcing your network engineering services can reduce expenses and eliminate uncertainties, allowing IT support expenses to increase in a more linear and manageable manner than is possible by assembling a large, all-purpose internal IT staff. Progentís Outsourcing White Paper and datasheets tell you how Progent can help you build a secure and robust network foundation for your vital business software based on Windows such as Office XP, Microsoft Office 2003, and Microsoft Office 2000.
SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the rapid creation of cutting-edge enterprise-class applications that can give your company a significant competitive edge. SQL Server features built-in support for XML and the ability to communicate across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft integration, assures you success in planning, deploying and administering Microsoft SQL Server solutions that are seamlessly integrated with other applications powered Microsoft's .NET environment.
If your company network mixes UNIX, Linux or Sun Solaris platforms with Microsoft Windows, Progent can help you to integrate your computers into a cohesive network that permits all your OS platforms to coexist for simple management, seamless dataflow, high availability, enhanced throughput, and tight security. Progent's UNIX/Linux/Solaris and Windows coexistence support offerings include network infrastructure integration and support, support for Windows services for UNIX, online network monitoring and administration, online technical support and troubleshooting, on-site technical support, and Help Desk Call Center services.
Progent can provide you with programmers who can customize your Microsoft Business Solutions ERP, MRP, and accounting system programs to suit your unique company requirements. Progentís Microsoft support experts offer experience in Microsoft Microsoft Axapta, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management System. Progent also provides custom e-Commerce integration services for safe, company-wide resource sharing plus integration with CRM products.
Remote 24x7 network monitoring, automated alarms, and actionable reports are vital to preserving the proper operation of your network and eliminating unnecessary and costly disruptions. Remote Monitoring and Management (RMM) technology has progressed so far that businesses of any size can afford a degree of network stability that was once reserved for large enterprises. Progent offers several RMM options available as economical services designed to help you to identify and fix a most IT network problems before they get big enough to disrupt your business.
Microsoft Dynamics GP/Great Plains allows you to expand and manage your business more efficiently by delivering easy availability of decision-driving data and a rapid ROI. Microsoft Dynamics GP confers major productivity benefits including its ability to expand the presence of your organization, manage your accounting, automate financial processes, unify processes throughout your company, refine inventory control, enhance order accuracy, grow revenue and shorten turnaround time, and increase free cash flow. Progent can show you how to configure and maintain a robust, secure server and communications infrastructure to support Great Plains, and can provide experienced Microsoft Dynamics GP consultants to help you derive all the advantages of your Dynamics GP software.
Progent has extensive experience providing a broad range of online IT consulting and emergency repair services to local governments and school districts across the United States. Progent is one of the industryís pioneers in delivering advanced online IT consulting and has delivered network support to clients in every state. Remote support saves travel costs and solves issues more quickly than on-premises support.
Progent wants to hire staff-level, solutions-oriented Microsoft accredited engineers with MCSE certification; Cisco certified system consultants who have Cisco CCNP or CCIE credentials; security professionals who have CISSP or CISM or equivalent security credentials; and advanced system architecture consultants with experience in mobile solutions, wireless connectivity, fault tolerance, business continuity, data preservation, and virtual servers. Progent also seeks professionals who can join our staff of helpdesk service technicians and off-site support experts. Also, Progent is hiring experienced administrators able to perform effectively in our fast-paced, virtual office environment.
Progent's Microsoft-certified consultants can provide remote or onsite expertise to assist companies of all sizes to design, deploy, manage, and repair a backup/restore solution built around System Center 2012 Data Protection Manager. Progent can assist you to upgrade from older versions of Data Protection Manager or from a different backup system, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud-based, or hybrid environments. Progent can provide as-needed help for resolving especially challenging problems, or full project management services. Progent's consultants can also help your business to design Data Protection Manager into a comprehensive disaster recovery plan.
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to streamline their operations by automating crucial sales activities such as listings, orders, payments, fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales, vendors can broaden their market, lower their cost of sales, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and speed up your return on investment.
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small or mid-size company's servers in an environment that delivers the highest level of dependability and expandability and is also simple to migrate to another host. ProSight Virtual Hosting and management services are built upon proven virtualization platforms that allow small and midsize businesses with multi- platform environments to economize significantly on the expense of capital investments, infrastructure support, and network administration while achieving enterprise-class reliability and an unmatched level of vendor flexibility.
Progent's consultants can assist you with any phase of Azure cloud migration such as requirements definition, prerequisites evaluation, solution design, pilot testing, implementation, automated management, performance optimization, software license controls, disaster recovery strategies, security planning, and compliance assessment. Progent can assist your IT staff to set up and troubleshoot firewalls and VPN connections so that your clients can safely access to Azure-based services, and Progent's Microsoft-certified consultants can help you integrate key Microsoft technologies to run in Azure including Microsoft Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also assist you to create a hybrid cloud ecosystem that seamlessly combines physical datacenters with Azure-based services.
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to diagram, track, reconfigure and debug their networking hardware such as switches, firewalls, and access points plus servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are always current, copies and displays the configuration of almost all devices on your network, tracks performance, and sends notices when issues are discovered. By automating time-consuming management and troubleshooting processes, WAN Watch can cut hours off ordinary chores such as making network diagrams, expanding your network, locating devices that need important updates, or resolving performance issues.
Windows Enterprise Directory demands extensive practical experience to configure efficiently across an enterprise. Progentís Microsoft Premier consultants are experienced in planning, integrating, and troubleshooting sophisticated Microsoft Enterprise Active Directory installations. Progentís areas of expertise with Windows Active Directory include replication problems, multi-domain partition design, repair of corrupted Active Directory objects, dealing with residual beta software configuration objects in online AD environments, and fixing failed configurations of Active Directory and Active Directory-integrated programs.
If you are developing UNIX-based software on a network that has MS Windows-based processors, desktops, and office productivity products, Progent can provide comprehensive information technology outsourcing that allows you to focus on your area of strategic expertise without the continual distraction of maintaining your company information system. Through the use of smart network monitoring and by delivering online and on-site support when your company needs it, Progent offers an affordable alternative for maintaining an IT network that features excellent reliability, protection, and performance. Progent's developer support offerings include comprehensive it outsourcing, virtual server infrastructure, remote and in-person support and troubleshooting, network monitoring, and Helpdesk outsourcing.
Progent's Cisco-certified Wi-Fi networking experts can provide remote and on-premises consulting and support services to assist you to plan, install, administer, optimize, and debug wireless networks that incorporate Cisco's Meraki access points. Progent can also assist your organization to plan and implement hybrid networks that combine on-premises and cloud-hosted services and that deliver easy access, enhanced security and compliance, unified management, and dependable operation for all your wired and wireless endpoints.
Our compensation structure is based on revenue sharing, so just like working as an independent contractor, your earnings are directly driven by your work effort. Some Progent support staff stress quality of life and choose to work at a more relaxed pace, using our self-determined calendar to follow individual enthusiasms like mountain biking, motorcycle racing, skiing, fishing, travel, or spending private time with family and friends. Others take advantage of the opportunity to earn major dollars via lots of effort and extended days. Progent completely encourages either end of the spectrum and any point in between.
Progentís Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or medium sized company deploy and maintain Ciscoís security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to administer and provide the flexibility to evolve with your growing business requirements. Progentís Cisco-Premier network experts are familiar with Ciscoís complete line of products aimed at eliminating data pilfering, virus and worm outbreaks, Denial of Service attacks, and other threats to your information system. Progent can show you how to deploy Cisco products to achieve safe connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a centralized user access control foundation for user certification, permissions, and accounting from an easy-to-use Web interface.
Progent's certified SonicWall firewall experts can show you how to integrate, maintain, and update SonicWall firewall devices including the newer SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified cybersecurity consultants can help you incorporate SonicWall security gateways into a complete network protection solution and design protection into your business processes.
Progent's certified consultants can assist you to assess Windows 7 to verify application and driver compatibility and to determine its speed and stability running in your environment. Progent's consultants can also show you how to assess the likely business advantages of adopting Windows 7. If Windows 7 makes sense for your business, Progent can help you to plan and carry out a smooth deployment of Microsoft Windows 7 from a an older release of Microsoft Windows.
Progent's expert consultants can help you design and deploy an efficient in-place Microsoft Exchange 2007 migration strategy that minimizes productivity downtime, reduces long-term service demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multiple server or multi-site upgrades, Progent offers the knowledge and experience to complete your move quickly and economically. Progent's Microsoft Exchange 2007 support, repair, and consulting offerings include expertise with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging implementations based on Microsoft Exchange 2007 Server.
Progentís Microsoft-premier consultants can help you to enhance your desktops from 32 bits to 64 bits. Progent can help you to understand the risks and benefits of moving to 64-bit desktop processing, plan an efficient migration process that reduces operational disruptions, and deliver inexpensive, professional remote help to assist your organization to install 64-bit PC desktop operating systems and application programs on your current computers.
Remote management cards offer network administrators full control over a server without the need for a personal presence. Through these management cards, all console screen information plus keyboard and mouse operations are transferred to an off-site session to a support professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can help you to design, deploy, and manage a high-availability company network that includes remote management cards and Progent can use these remote management cards to deliver efficient off-site technical help. Progent has experience with a number of remote management cards such as Aten IP9001 remote server management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote server management cards.
For smaller organizations, network security and information assurance and compliance can be too complicated to stay ahead of yet too dangerous to overlook. The world's largest institutions have been hacked, and the top cloud services have occasionally been taken down. It looks like there's no place to run. Progent has made it affordable for small and midsize businesses to carry out critical IT security projects effectively by providing the benefit of billable time to the nearest minute with no minimum charge for online help. This means you can have the help of a seasoned information expert to deliver precisely the help you need whenever you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist you with any aspect of system security including vulnerability assessments, virus defense and recovery, spam and email content filtering, email data leak prevention, regulatory compliance reporting, and designing a comprehensive security plan.
Progent's certified security consultants can show you how to protect your Apple Mac environment through expert support offerings such as performing security audits, recovery from virus and denial of service attacks, setting up firewalls, integrating safe remote and mobile access, deploying monitoring programs for protection against viruses, spam, and malware, and developing a company-wide security strategy adapted for the specific objectives of your business network.
Mid-sized companies can get all the benefits of Operations Manager and have quick availability of Progentís Microsoft and Cisco Certified network consulting experts. Thanks to Progent's affordably priced IT service programs, medium-size organizations can select a simple co-sourcing service program built around Microsoft Operations Manager with network monitoring, automated alerts, in-depth reporting, Help Desk support, and remote service. For companies with mission-critical environments who need zero-downtime networking, Progent offers a comprehensive round-the-clock outsourcing solution. Progent supports Operations Manager to provide mid-size business networks world-class reliability, protection and performance.
Progent can assist you to deploy Cisco's networking products to build a solid foundation for your onsite, private cloud, or hybrid data center and improve operations in key areas such as resource consolidation, security and compliance, manageability, reliability, and recoverability.
Progent can assist you to evaluate the many subscription plans offered with Office 365 and configure your information network with Office 365 so you derive top business value. Progent supports multi-platform environments that include Windows, macOS, and Linux technology. Progent can also help your business to create and manage hybrid networks that transparently integrate local and cloud products and services.
Progentís expert software programmers, database architects, and program management consultants can assist large businesses to complete development projects for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include access to veteran project managers for high-level planning and program co-ordination or Progent can help customers fill in expertise gaps by offering database designers and software programmers experienced in building RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help clients to incorporate SharePoint with additional data sources like Microsoft SQL and Excel to create data-driven intranets and portal sites. Progent also can provide expertise with web development technologies and can help clients to build, enhance, repair, or port web applications to take advantage of the latest advances in web technology.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's Mac consultants can support the creative facets of Mac computing by offering consulting services and education in imaging, audio, and motion video. Progent's support professionals can provide expertise in a range of Apple Mac programs such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or configuring an audio/video production facility.
Progent's Microsoft-certified professionals have more than 10 years of experience delivering messaging solutions for customers that range from small businesses to large corporations. Progent provides affordable support for all versions of Exchange Server to strengthen email and virus protection, design fault tolerant email environments, and implement remote and wireless email access. Progentís Exchange support services can assist you in designing and executing a move from a legacy SMPT server or older Microsoft Email software such as Exchange 2003 to Microsoft Exchange 2016 Server. In addition provides support for Windows 8, Windows 7, and Windows XP clients using Office Outlook and can help you integrate Outlook Web App for all major browsers. For email virus defense, spam filtering and outbound data leak protection, Progent offers Email Guard email filtering and encryption.
Windows Active Directory requires significant field experience to integrate optimally across an enterprise. Progentís Microsoft Certified engineers are skilled in planning, integrating, and supporting complex Microsoft Enterprise AD installations. Progentís fields of expertise with Windows Active Directory include replication problems, multi-domain partition design, correcting corrupted AD objects, cleaning up legacy beta version configuration objects in production AD systems, and repair of failed configurations of Active Directory and AD-associated programs.
Progent can assist your business in any and all facets of your migration to Microsoft Exchange Server 2016 such as planning high availability (HA) system topology for a local, cloud-based or hybrid environment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; specifying mass storage capacity required for your virtual machines, databases and log files; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, building and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's Standard Help Desk Services offer a comprehensive service desk solution that manages all aspects of online desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and reporting. Support services are provided at a significant discount off Progent's normal Level 1 desktop service rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle complex problems.
important features of Dynamics GP/Great Plains software include a modular structure that lets you buy just the components you require, a standards-based architecture built on Microsoft technologies to safeguard your investment and provide a tightly integrated environment, enhanced reporting services that permit you to track all activities, revenues and spending and sales trends, compatibility with Microsoft Office to speed access to business information, the capability to process information from almost any db software or workstation software into Microsoft Dynamics GP, and an open architecture that makes it easy to create custom applications. Progent can show you how to set up and maintain a reliable, protected server and communications infrastructure to support Dynamics GP, and can offer experienced GP consultants to help you turn the advanced features of Dynamics GP business accounting software into a productive business management solution.