NetDocuments (NetDocs) is a leading cloud-based document management system built for law practices. Progent offers remote guidance from NetDocuments experts who can assist your law firm to plan, configure, manage, tune, or debug a document management system (DMS) solution based on NetDocuments.
Progent can help businesses of any size to follow best practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and libraries; plan, deploy, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can assist you to move from an older version of System Center Virtual Machine Manager or from another management system, and Progent can help you to enhance and troubleshoot your current SCVMM environment so you get maximum return on investment.
Progent offers the services of an accredited engineer with an extensive background integrating technology from the major video conferencing/telepresence vendors including Cisco/Tandberg, Polycom, and LifeSize and can assist your company to plan, install, upgrade, or maintain a video conferencing solution that protects your investment and maximizes the business value of your IT system. Progent also offers the expertise of infrastructure consultants able to assist companies of all sizes to create and troubleshoot a network that provides the performance, dependability, security, and scalability you need to support your telepresence solution.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance improvement over Cisco's popular ASA 5500-X security appliances and offer centralized management of modern security capabilities like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help you to plan and carry out an efficient migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's security services to build and centrally control IT environments that span branch offices, data centers, and cloud resources.
Progentís fault tolerant system experts offer reliability support, disaster recovery planning, network load balancing, fault-tolerant interoffice access, non-stop Internet connection design, non-stop data center consulting, and other high-availability operations services to help your organization integrate a 24x7 environment for line-of-business applications. Progent possesses the background to design economical, non-stop networks by utilizing the evolving library of Microsoft Windows Cluster servers including Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Cluster Server. Progentís Microsoft and Cisco certified consultants can show you how to you design a high-availability mutli-location network with a completely redundant Internet interface and intelligent network load balancing.
Progent's Cisco-Meraki Wi-Fi access point experts can assist you to design, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a campus or a multi-site enterprise. Progent can also assist clients to integrate other Cisco devices for centralized management.
If you are developing UNIX-based applications on a network that includes Windows-based servers, desktops, and office productivity products, Progent can provide full-service information technology outsourcing that allows you to focus on your field of high-value expertise while avoiding the continual hassle of managing your business network. By using automated network monitoring and by providing online and on-site assistance as your company needs it, Progent represents an affordable alternative for managing an information network that provides excellent availability, security, and efficiency. Progent's developer assistance offerings include comprehensive network support outsourcing, virtual infrastructure, remote and on-site support and repair, network monitoring, and Helpdesk services.
Progent's UNIX family support experts provide small companies and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent can give your organization contact with UNIX experts, support professionals premier by Microsoft and Cisco, and security experts with CISA certification. This wide array of expertise provides you with a convenient one-stop source to show you how to build and manage a secure and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining MS Windows with major variants of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or leading Linux derivatives such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware.
Progent can provide the services of a CRISC-certified risk management expert to assist your company to design and deploy an enterprise risk management (ERM) solution based on best practices promoted by CRISC and crafted to match your company's risk tolerance, business objectives, and budgetary guidelines.
Progent's Exchange Server Hosting Support Services offer a world-class data center that features backed-up power and environmental control systems, round-the-clock staffed security and IT support center, plus failover access to tier-1 Internet service companies. Hosted Exchange servers are set up as virtualized machines for high availability, smooth scalability, and rapid restoration. Services include integration with your network, access to mobile communication products, automated monitoring of performance and network security, spam protection, security update and revision management, Helpdesk support, per-day backup, and comprehensive email administration services.
Progent's Cisco-Premier network engineers can assist you to use Cisco's network management tools along with a selection of specialized third-party products to create a complete network management solution to keep your environment operating reliably, fully utilize limited resources, protect your data, revive quickly from hardware breakdown or deliberate assaults, and enable you to add or reassign network resources intelligently and affordably as your business evolves.
Progentís Microsoft-premier consultants can help you to enhance your workstations from 32 to 64 bits. Progent can assist you to calculate the costs and benefits of migrating to 64-bit PC desktop processing, plan an affordable upgrade process that minimizes business disruptions, and offer economical, expert online help to assist you to install 64-bit desktop software and application software on your existing hardware.
Progent's Cisco-premier CCIE network engineers can help you to maintain your legacy PIX 500 or ASA 5500 security appliances or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, integrate, tune, manage and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services
For companies that have a mix of Mac and Microsoft Windows computers, there exist two popular alternatives for using Microsoft Windows-dependent applications on macOS or OS X: an external connection to an actual Windows PC or local simulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection for Mac enables you to connect an Apple Mac to a remote Microsoft Windows-based PC to use Microsoft Windows applications and share system resources. Virtual PC for Mac simulates Microsoft Windows on an Apple Mac system so that you can use Windows software directly. Progent's Mac technology consultants can assist you to manage these solutions for running Windows software on your Macs and can also help your business to evaluate and install third-party solutions for Windows platform simulation.
Progent can help small businesses to move any part of their computing infrastructure to Microsoft Azure. This can streamline network management and reduce equipment expense. Microsoft Azure offers a wealth of public cloud services and Progent can help you to evaluate the advantages and restrictions of different cloud computing models you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises apps and resources and make sure you sidestep the typical errors small organizations make when migrating to the cloud. Progent can assist you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also show you how to configure firewalls and VPN connections and also to manage Apple iOS devices and Android handhelds.
Progent can provide the temporary services of a veteran Chief Information Officer who can provide strategic direction to assist you select and support IT solutions appropriate for your present needs and that can serve as a firm foundation for your future growth. Progent's part-time CIO consulting services provide economic advantages to organizations trying to maximize the benefits from their IT expenditures but who are unable or unwilling to add one more high-level manager to their full-time staff. Because Progent is vendor-agnostic, with a sizable staff of consultants certified to support all leading OS platforms and connectivity technologies plus a wide range and business applications, Progent is in an ideal situation to offer objective advice as well as expert technical help for creating IT solutions that fit the special requirements of your business.
Progent offers cost-effective remote consulting to assist businesses of any size to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help you with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design and review, testing, configuration, administration, performance optimization, licensing management, backup/restore mechanisms, and security strategies.
Progent's Office Word and Office 365 Word consultants can provide a wide selection of economical remote support services to help you to manage and troubleshoot your existing Microsoft Word solution or assist you to upgrade to a current release of Office Word. Support available from Progent's Word experts include VBA software development, identifying and resolving compatibility problems between various versions of Word, interfacing Office Word with other Microsoft Office applications such as Excel and Outlook or with 3rd-party platforms and add-ons,infrastructure optimization for dependable. reliable cloud access, security and compliance consulting, smart phone and tablet synchronization, and remote training customized for your special requirements.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progentís National Support Center provides nationwide remote troubleshooting for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Premier service experts offer telephone support and remote secure network connection to isolate and resolve technical problems rapidly and economically. The breadth of technical expertise represented by Progent's staff of country-wide service engineers makes it possible to escalate even the most difficult network issues to appropriate experts as needed.
Progent's Microsoft certified engineers can provide offsite and on-premises support services to assist your company to administer, maintain, and troubleshoot computers based on Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, network security, backup and restore, remote connectivity, smartphone and tablet integration, wireless network design, and remote network monitoring and alerts.
Dynamics GP 2015 R2 introduces a revamped architecture that enhances cloud integration, works with popular handheld devices, permits one-time sign-on with Azure AD, and strengthens security. Microsoft Dynamics 2015 R2 also simplifies management reporting, incorporates new Workflows, extends the Web Client, and delivers more than 100 improvements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants have the depth and breadth of knowledge and experience to resolve the critical technical and business challenges associated with deploying and managing Dynamics GP 2015 R2 and can assist you to carry out an efficient migration that will maximize the business value of your investment in this mission-critical product.
ProSight Data Protection Services offer small and mid-sized businesses an affordable and fully managed solution for secure backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates your backup processes and enables rapid recovery of critical files, apps and virtual machines that have become lost or corrupted due to component breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's disaster recovery consultants can provide advanced support to set up ProSight DPS to to comply with regulatory requirements like HIPAA, FIRPA, and PCI and, whenever needed, can help you to restore your critical data.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales functions including listings, orders, payments, fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can broaden their reach, lower their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and get to market quickly.
Progent's Cisco-certified wireless technology consultants can assist organizations to configure, manage, and troubleshoot Cisco Wi-Fi devices including Aironet and Meraki 802.11ac wireless access points as well as Cisco's Wireless Network Controllers.
Progent's Windows Server 2016 disaster recovery consultants can assist you to plan and deploy a disaster recovery system built around Microsoft's most advanced Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using commodity hardware, VM Load Balancing for improving the speed and resilience of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for fast, economical deployment of a stretch cluster quorum arbitration point.
Windows Server 2008 represents an important advance in making information networks more protected and available, easier to virtualize and administer, faster, and able to provide an improved environment for web publishing. Progent can assist your business get the most from the enhancements incorporated into Windows Server 2008 by providing Microsoft-certified consulting, troubleshooting, training, temporary staffing, monitoring, and security services.
Our Experts Team offers support in key fields that include Macintosh integration and programs; Consulting for Linux-based, UNIX-based, and Sun Solaris systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management consulting; Line-of-business and vertical application support; CIO, management information analyst, and project management services; Custom applications development and deployment; Web site, electronic business, EDI, and customer information portal design and integration; Database management and performance help; Business intelligence expertise; and Telecommunications architecture support.
Progent can help your business in any and all phases of your migration to Microsoft Exchange Server 2016 including planning high availability (HA) system topology for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; determining storage requirements for your VMs, mailbox databases and log files; setting up HLB for fault-tolerant client access services; planning, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web.
Progent offers the part-time assistance of a veteran CIO who can provide strategic direction to assist you pick and maintain IT technology to meet your present needs and that can be a solid basis for your growth. Progent's part-time or temporary CIO consulting services provide financial leverage to organizations who want to optimize the impact of their IT investment but who are without the budget or hesitant to add one more high-level position to their head count. Since Progent is vendor-neutral, with a large team of engineers certified to support all leading OS platforms and networking technologies plus a wide range and business software, Progent is in an ideal position to offer objective recommendations along with advanced technical help for developing information systems that match the particular needs of your business.
Progent's Windows Server 2016 disaster recovery experts can assist you to design a disaster recovery system built around Microsoft's cloud-tested Failover Clustering tools such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance storage clusters using industry-standard equipment, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for easy, economical deployment of a failover cluster quorum arbitration point.
Progent's CISSP-certified network security experts can assist organizations of any size with any facet of IT security. Progent can help create cost-effective security solutions that protect a small business against advanced threats or Progent can design, deploy, and manage an end-to-end security strategy for hybrid networks that support onsite, remote, and mobile users accessing network resources spread across a mix of physical datacenters and public and private clouds.
ProSight Data Protection Services offer small and mid-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates your backup activities and allows rapid recovery of vital data, applications and virtual machines that have become lost or damaged due to hardware failures, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery specialists can deliver advanced expertise to configure ProSight Data Protection Services to to comply with regulatory requirements such as HIPAA, FINRA, and PCI and, whenever necessary, can help you to recover your critical information.
SQL Server 2014 incorporates significant enhancements in key areas including performance, uptime, security, and cloud readiness. SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that operates transparently across all workloads including Online Transaction Processing, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and on-premises consulting services including planning, deployment, management, remediation, and application development expertise to help organizations of any size to achieve fast return from their SQL Server 2014 investment.
Progentís Microsoft-certified consultants offer small and medium sized businesses computer consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, teams and data. SharePoint Portal Server offers a central spot for your workers or clients to connect to, organize, distribute and interact with relevant data, files, and software and to communicate with other people. It allows quicker and better decisions, more effective sharing across teams and more economical business processes. The primary objective of SharePoint Server is to gather together, in a relevant way, all of the many sources of knowledge available within and outside an organization. Windows SharePoint Services join employees, clients, teams and major tasks with the knowledge theyíve created in a manner that makes data easy to find, download and apply.
When performing IT tasks for enterprise clients, Progent follows a phased approach based on defined milestones in order to meet financial, scheduling and engineering goals while minimizing productivity disruption. Progent's Enterprise Services Methodology follows accepted project management standards derived from the leading practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design recommendations, pilots, design tuning, and expert deployment. All phases are recorded to make available a detailed description of IT services performed and to assist in ongoing network support.
Small to middle size companies can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and also have fast access to Progentís Microsoft and Cisco Certified IT support professionals. With Progent's affordably priced network support programs, small and midsize organizations can select a basic Microsoft System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent offers expertise in Operations Manager 2007 to provide small business information systems enterprise-class availability, security, and productivity.
Office 365 Exchange Online lets you use cloud-based virtual machines, mailboxes and other email components to lower hardware costs and administrative hassle. You can configure Exchange Online to host all your Exchange mailboxes, or you can run a hybrid solution that combines both local and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly remote support to help your small businesses to evaluate the benefits of Exchange Online, design a solution that aligns with your business needs and IT budget, implement a non-disruptive migration from your current Exchange system to one that incorporates Office 365 Exchange Online, train your management staff and users, and deliver as-needed consulting and troubleshooting.
SQL Server 2005 delivers indispensable, familiar tools to IT experts and information workers, reducing the difficulty of creating, deploying, administering, and accessing enterprise information and database programs on platforms ranging from handheld devices to corporate data networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for an IT consultant with real-world experience and broad knowledge in planning and building data-driven, comprehensive business IT solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft technology, assures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Progent can provide cost-effective remote and onsite support to help companies of any size to migrate all or part of their core IT resources to Google Cloud Platform (GCP). This can save management hassle and equipment costs and allow access to Google's cutting edge AI and machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, architectural design and review, pilot testing, configuration, centralized administration, performance optimization, software license management, disaster recovery solutions, and security strategies.
Microsoft Exchange Server 2013 includes significant improvements to the functionality of Microsoft Exchange 2010 and delivers powerful innovations as well as a revamped architecture. These improvements affect vital areas like manageability, high availability (HA), compliance, operational costs, collaboration, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, create a cost-effective test and deployment plan, and train your IT team to manage your Exchange 2013 solution. Progent also offers ongoing remote consulting and management for Exchange Server 2013.
Progent's ProSight Network Audits offer a fast and affordable alternative for small and medium-size businesses to get an unbiased assessment of the overall health of their network. Powered by a selection of the leading remote monitoring and management platforms available, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits show you how well the deployment of your core network assets adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI like a cleaner and safer AD environment. Both versions also offer the ongoing benefits of advanced remote network monitoring and management technology. These advantages can include lower-cost network management, better compliance with data security standards, higher utilization of IT resources, quicker problem resolution, more reliable backup and restore, and higher availability.
Progent's remote connectivity and wireless synchronization experts can help your business to design and configure connectivity solutions for remote desktops, laptops, and wireless handhelds so they work seamlessly with your IT network, allowing you to improve the efficiency of your off-site workforce.
Progent's certified Office Word and Office 365 Word consultants can provide a broad selection of affordable remote support services to assist your organization to manage your existing Microsoft Office Word solution or help you to upgrade to a newer release of Office Word. Support offered by Progent's experts include VBA software development, isolating and resolving compatibility issues between different versions of Office Word, interfacing Word with other Microsoft Office apps like Office Excel and Outlook or with 3rd-party data sources and add-ons,network enhancements for dependable. reliable cloud connectivity, security and compliance consulting, smart phone synchronization, and remote training sessions tailored for individuals or groups.
Progent's Apple Mac networking consultants can assist you with a broad array of system infrastructure areas such as system architecture, off-site and mobile access, internetwork compatibility, security, and new technologies such as Voice over IP and fast wireless connectivity. For company networks built exclusively on Apple Mac OS X or for environments incorporating a combination of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the experience and size to deal with the complexity of designing, integrating, and maintaining a network architecture that is robust, safe, efficient and aligned with your corporate objectives. Progent can help you configure Appleís Xserve enterprise servers, Xserve RAID fault-tolerant storage products, and Xsan SAN solution. Progent can also provide certified experts to support Cisco routers and switches.
Progent's certified SonicWall firewall experts can help you deploy, manage, and tune SonicWall firewall appliances including the newer SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified cybersecurity experts can help you incorporate SonicWall security gateways into a complete security solution and design protection into your business processes.
Progent offers national urgent technical support and troubleshooting services for companies that operate Solaris networks or whose information systems feature a combination of Solaris and Microsoft Windows products. Online network consulting provides optimum return for your information technology budget by protecting user productivity and shortening the time billed for computer analysis and repair. Advanced remote access technology and skilled technicians and engineers allow Progent to solve the majority of IT problems without wasting time and expense by traveling to your location. In most of cases your network problems can be dealt with over the phone or via a combination of phone help and online network analysis. Progent can put you in touch with Cisco CCIE network engineers and CISM certified security professionals to help you with the toughest network problems.