Progent's Cisco-Meraki Wi-Fi access point consultants can assist you to plan, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a large campus or a nationwide enterprise. Progent can also help you to integrate other Cisco devices for streamlined management.
Cisco's security and remote connection products for small companies offer a complete line of manageable security solutions to help safeguard your wired and wireless information system. Cisco's Virtual Private Network product family includes switches, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's professional staff of consultants includes field-proven specialists with Cisco CCIE and Cisco Certified Network Professional qualifications who can help your business to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security technologies that fit best with your company goals.
Cisco's wireless IP phones are industrial-grade Wi-Fi devices intended for workers who are mobile within office, hospitality, retail or other venues where management wants portable phones that provide more control, security and ruggedness than is possible with the Bring-Your-Own-Device style of mobile collaboration. Creating solutions with Cisco's wireless VoIP phones typically requires that you configure and fine tune numerous key pieces of your wireless infrastructure including wireless access points, routers and switches, wireless LAN controllers, and management software. Progent's certified experts offer remote and onsite support to help your organization build and maintain a Cisco wireless VoIP phone deployment by providing services that can range from debugging the configuration of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and include centralized management of modern security features like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to design and carry out a smooth upgrade to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's cloud-based services to build and centrally control network ecosystems that span branch offices, data centers, and cloud resources.
Application Publishing with Internet Security and Acceleration Server 2006 provides more protection of intranet resources while supporting increased productivity by making these applications available to legitimate remote users. ISA Server 2006 can guard business applications, services, and information across all network components with application-layer filtering and powerful publishing tools. Progent's Microsoft-certified ISA Server consultants can help you plan, deploy, set up, and support Internet Security and Acceleration Server on your system so your company achieves a smart and affordable combination of security, productivity, and speed.
For small companies interested in Progent's network support outsourcing, consulting, or technical support services, call 800-993-9400 or e-mail information@progent.com.
ProSight Data Protection Services ECHO offer small and medium-sized organizations an affordable and fully managed service for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates and monitors your backup activities and enables fast recovery of vital data, apps and virtual machines that have become unavailable or damaged due to component breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery consultants can deliver world-class support to configure ProSight Data Protection Services to to comply with regulatory standards such as HIPAA, FIRPA, and PCI and, when needed, can assist you to restore your critical data.
Progent's ProSight family of managed IT services are intended to provide organizations who have minimal in-house network administration and support teams with low-cost access to enterprise-class management tools and technical experts. Benefits of the ProSight catalog of managed services include predictable IT management expenses, automation of common management tasks, ongoing adoption of new information technology, graceful migration from legacy technology to up-to-date solutions, close alignment of information technology with strategic goals, access to veteran network consultants, and allowing management to concentrate on business rather than fast-evolving network technology.
Progent's Technical Response Center (TRC) provides nationwide extended hours remote assistance for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support professionals provide after-hours telephone help and online secure computer access to troubleshoot and resolve technical problems rapidly and economically. The breadth of technical expertise represented by Progent's team of country-wide support engineers makes it possible to escalate even the most difficult problems to competent specialists as required. For urgent issues, the Technical Response Center tries to respond to your call for support within one hour.
Progent's background providing Microsoft .NET support and SQL Server help, and Progent's programming experience with VBasic, XML, and other developer tools make it possible to create specialized mission-critical applications and eCommerce solutions that integrate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP reporting services can show you how to create reports that allow you to track your business more effectively, transforming uncooked data into useful understanding of your business.
Progent uses a sophisticated support reporting system that stores and organizes complete documentation for all billed services. Unlike some independent consultants or small service organizations who provide scant documentation or details of services performed, each service provided by Progent is accompanied by full documentation. Every Progent staff member has access to the support reports transmitted by each consultant to each client. The discipline of detailing and archiving service activity results in more efficient support and eliminates a variety of common problems such as when a support customer is virtually held hostage to a consultant who won't release vital service information.
If you want to revamp your corporate web site, build internal websites for applications such as human resources or employee training, design a powerful web presence for a new venture, or write line-of-business, data-driven custom web applications, Progent can provide talented and proven web developers. Progent's consultants can also help you build and manage a safe, robust server and communications network, including remote and wireless connectivity, to support your web tools.
Progent can assist your company to create, implement and debug a backup/restore solution built around MSP360 technology. MSP360 enables file/folder or image-based backup/restore for VMs and physical computers, works with all popular public clouds, and allows businesses to create a data protection ecosystem with a minimum Recovery Time Objective and a defined RPO. With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and management of your backup system to protect against data loss caused by human miscues, system errors, malicious insiders, and malware assaults like ransomware. To learn more, see ProSight Data Protection Services 360 Backup solutions.
Progent's Solaris family support services offer small businesses and software developers support for managing and supporting Solaris systems that run with Microsoft-based technology. Progent offers your business contact with Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of expertise provides you with an easy single source to help you create and manage a protected and robust cross-platform network and communications solution that supports Solaris and Microsoft interoperability by integrating MS Windows with major versions of UNIX such as Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO, and SGI/Irix or major Linux variations such as RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Progent can provide affordable remote consulting to help businesses to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can help your IT team with every phase of Amazon AWS integration including needs analysis, preparedness assessment, system design and review, testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance.
Progent provided a wireless networking solution that allowed a school to increase efficiency and eliminate the recurring expense of a dedicated wireline connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is intended for interfacing remote sites up to 2.5 miles apart and can reach even greater ranges. This wireless alternative provided improved performance and dependability than simply amplifying the 802.11b wireless network, and because it uses the 5.8Ghz spectrum it offered protection against outside interference.
Progent can assist your business to design and execute a smooth transition from a Sun Solaris-based IT environment to a network powered by Windows and capable of supporting Microsoft's familiar office productivity products, commercial applications, and software development tools. Progent's Solaris, Windows and Cisco engineers and software development experts can show you how to preserve your data and minimize business discontinuity by designing an efficient migration plan that protects your current investments in Solaris software and technology. UNIX-to-Windows transition support services available from Progent include analysis of existing environment, transition strategy and validation, Microsoft Exchange migration support, data and application porting, and server and mass storage transition and economization.
The QTS (formerly Herakles) Data Center is situated in the seismically-stable Natomas area of Sacramento, CA. If your business is now using the QTS data center as a colocation site or if your company is considering migrating your primary or disaster recovery equipment to Herakles/QTS, Progent offers a variety of cost-effective services such as colocation migration, system deployment and upgrades, network improvements, project management, virtual server expertise, offsite monitoring, centralized system administration, application development, business continuity planning and testing, security evaluation, and the support of the Progent Test Lab.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that embodies over a quarter century of background helping manufacturing and distribution companies to simplify supply chains and improve the efficiency of key business processes in order to bring products to market quickly and meet customer schedules consistently. Progent can provide the expertise of an ERP specialist with over 20 years of background working with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or onsite consulting that spans from occasional guidance to solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Amazon AWS integration, disaster recovery planning, and DBA services.
Progent offers access to a senior consultant with years of hands-on experience configuring, maintaining, and upgrading immersive telepresence platforms from top-tier suppliers including Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your internal IT management team, your ISP, and your telepresence platform vendor to help your company maximize the strategic value of your telepresence solution.
Progent provides customers the services of engineers who have earned some of the computer industry's most prized credentials. Progent thinks that clients deserve to know that their IT service providers have accredited testing as well as broad real-world field experience so that Progent's customers can engage Progent's service with confidence. Often, vendor certifications such as the Cisco Certified Internetwork Experts confers privileges for substantially better vendor support than is offered to uncertified consultants, enabling Progent to offer clients a higher level of computer support. In addition, major credentials such as CISM or CISSP for IT security can help corporate clients to show compliance with regulatory requirements by engaging the services of recognized industry experts.
Progent's Duo managed services incorporate Cisco's Duo cloud technology to protect against password theft by using two-factor authentication. Duo supports one-tap identity confirmation on iOS, Android, and other personal devices.
Progent's support services for patch management offer organizations of any size a versatile and affordable solution for assessing, validating, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, such as scanners, network infrastructure appliances such as switches and Wi-Fi APs, and Internet-of-Things devices such as alarms and robotics.
Progent's Reseller Program for IT Service Providers lets you take advantage of Progent's information technology engineers while retaining your own service brand as a transparent extension of your network services team.
Microsoft supports transparent hybrid ecosystems that integrate Microsoft 365 and local Exchange systems. This permits you to have some Exchange mailboxes hosted at your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consulting team can assist you with any facet of planning, integrating and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange specialists can deliver occasional support to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange solution is successfully completed on schedule and within budget.
Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains ERP software for more than two decades and Progent has delivered integration, customization, training, and troubleshooting services since the product's debut. Progent offers in-depth expertise for updating out of date Dynamics GP ERP systems. Progent can assist you to plan, validate, and implement a cost-effective migration from a a legacy version of GP to the newest edition of Dynamics GP.
For Windows desktop virtualization, Progent can provide the expertise of a Citrix-certified XenDesktop consultant who can assist your company to plan a XenDesktop solution that maximizes the strategic value of your information system; configure XenDesktop software with your servers, end-user computers, and peripherals; migrate your older virtual desktop software to the latest releases of XenDesktop; and deliver comprehensive remote troubleshooting. Progent can also instruct your IT staff to adhere to best practices to manage your XenDesktop solution effectively.
Progent's Technical Response Center provides low-cost nationwide extended hours remote support for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts offer 24x7 phone support and online secure network access to troubleshoot and resolve network problems quickly and economically.
Progent's Microsoft-certified consultants have more than a decade of background planning, implementing, optimizing and fixing Microsoft SCOM solutions and offer organizations of all sizes expert remote or onsite consulting services for Microsoft SCOM 2012. Progent can assist you to design an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience needed to monitor your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent can also help you to install and set up Microsoft SCOM 2012 management packs based on leading practices for monitoring network fabric as well as Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast online or onsite technical support to assist you to remediate critical issues uncovered by Microsoft SCOM 2012.
Progent's Cisco CCIE-certified networking experts can assist your organization to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, administer, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Progent has two decades of experience helping small and medium-size businesses to plan, implement, tune, manage, and debug computer networks that incorporate a remote workforce.
Progent's Microsoft-certified consultants can assist organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from any older release of Windows. Online and onsite assessment and upgrade support for Microsoft Windows 10 available from Progent include ROI analysis, project coordination, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud integration, mobile device management, telecommuter connectivity, security and compliance, streamlined deployment and administration, infrastructure design, Wi-Fi support, business continuity planning, custom training for IT support personnel and users, and post-migration consulting support.
For large businesses, Progent can leverage in-house IT groups by offering world-class experience in deploying key Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server help. For the nationwide or global enterprise with branches, Progent can act as a seamless nearby supplement of enterprise IT management. Progent's enterprise support services include company-wide security, remote branch office support, system design, Sarbanes Oxley compliance, project planning, and top-level service for multi-site office environments based on Enterprise Windows 2000. Progent can provide field engineers and specialists to help with a site move or office move, or a system architect to assist with building or utilizing an Internet Data Center or co-location site.
Progent's Microsoft certified consultants can show you how to define and implement an efficient in-place Exchange Server 2007 upgrade plan that avoids productivity downtime, reduces long-term support requirements, and makes your Exchange 2007 Server easy to manage. For complex multi-server or multi-location migrations, Progent offers the background to finish your project quickly and economically. Progent's Exchange 2007 help, troubleshooting, and design services include assistance with the integration of outside vendor add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging implementations based on Exchange 2007 Server.
Progent offers affordable remote consulting to help businesses to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Glacier for low-cost long-term archiving. Progent can help you with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, system design, testing, configuration, centralized administration, performance tuning, software license management, disaster recovery solutions, and security. Progent offers advanced expertise with firewall configuration and VPN connections and can show you how to create all-cloud or hybrid cloud environments that efficiently incorporate Amazon AWS services. Progent can provide occasional consulting to help you to resolve complex technical issues or Progent can deliver comprehensive project management outsourcing or co-sourcing to help you migrate to the Amazon AWS cloud on schedule and within budget.
Progent's ProSight Email Guard solution uses the technology of top data security vendors to provide web-based control and comprehensive security for your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This reduces your exposure to inbound threats and saves system bandwidth and storage. Email Guard's on-premises security gateway device provides a further level of inspection for incoming email. For outgoing email, the local security gateway provides anti-virus and anti-spam protection, protection against data leaks, and encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter.
Progent's expert support team can show you how to define and implement a smooth in-place Microsoft Exchange 2003 migration plan that minimizes productivity disruption, reduces long-term service requirements, and makes your Exchange Server 2003 easy to administer. For complicated multi-server or multi-site migrations, Progent offers the knowledge and experience to complete your project quickly and affordably. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and design services include assistance with the configuration of third-party add-ons to Microsoft Exchange 2003 Server that are in keeping with your business needs.
Progent can provide affordable online consulting to assist companies of any size to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, system design, pilot testing, configuration, centralized administration, performance tuning, software license management, backup/restore solutions, and security.
Progent's application experts offer in-depth consulting, software programming, deployment help, and webinar classes for popular business applications covering vital areas including ERP, general accounting, management analytics, web commerce application development, and the MS Office suite of business productivity software. As a Microsoft Partner with decades of background delivering advanced consulting and troubleshooting support online, Progent can help small businesses anywhere in the U.S. to eliminate the time and expense associated with travel and on-site activity without sacrificing the high quality of technical services.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your organization to plan and implement a cost-effective upgrade to Windows Server 2022 that features high availability and that uses an on-premises deployment architecture or a hybrid deployment model that combines cloud-based Windows Server on Azure with a datacenter-based installation of Windows Server 2022.
Progent's Microsoft Premier engineers can provide world-class consulting for corporate-wide implementations of Microsoft Exchange. Progent's experts can help you plan multi-site Exchange installations or upgrades and can provide onsite technicians to assist enterprises with installations of Microsoft Exchange in the or any area covered by Progent's engineers.
Progent's Juniper-authorized network consultants can help your company to design and implement Juniper Firewall and VPN platforms, optimize and support your infrastructure, and migrate smoothly from discontinued equipment to the latest releases. Progent's Junos OS consultants can provide expertise with Juniper's premier network control software to enable your business to simplify the management and strengthen the security of your Juniper VPN devices and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS software productss and can help organizations maintain networks that include a mix of Juniper's OS platforms.
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small company's servers in a solution that gives the maximum degree of availability and expandability and is also easy to migrate to any data center. ProSight Virtual Hosting and management options are based on mature virtualization architectures that enable small and midsize businesses with multi- platform environments to save significantly on the costs of capital investments, system maintenance, and IT management while achieving world-class fault tolerance and an unprecedented degree of vendor independence.
Cisco's Catalyst Wi-Fi controllers simplify the administration of wireless networks by unifying the configuration and management of Wi-Fi access points, optimizing wireless throughput by limiting the impact of radio frequency congestion, enhancing wireless uptime with fast failover, and hardening security by detecting threats and analyzing traffic content based on user type and location. Progent can help you to deploy Cisco wireless LAN controller appliances to manage wireless LANs of any size. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi solution or carry out a smooth upgrade to Cisco's modern Wi-Fi controller solutions.
Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to provide web-based control and world-class protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and keeps most threats from reaching your network firewall. This reduces your exposure to inbound attacks and saves network bandwidth and storage. Email Guard's onsite gateway device adds a further layer of analysis for incoming email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter.
Dynamics GP software offers analytics and reporting capabilities that let you track all operations, sales and spending, and market trends with built-in drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP reporting support services can enable you to design reports that let you analyze your business more completely, turning uncooked data into useful management information. Progent can enhance your reporting and business analysis by providing Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and application design with VBasic, XML and other development environments in order to deliver specialized business application development and eCommerce solutions that work transparently with Microsoft Dynamics GP.