Progent’s National Support Center provides national remote troubleshooting for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Certified service experts offer telephone support and online secure computer connection to isolate and resolve network problems quickly and economically. The breadth of IT experience available from Progent's team of nationwide support professionals makes it possible to escalate even the most difficult network issues to qualified experts as required.


Additional Topics of Interest

Microsoft SMS Computer Consultant
Las Vegas Microsoft Experts Consultant for Systems Management Server

Progent’s Microsoft certified consultants provide small and medium size businesses world-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows companies to install critical applications quickly and automatically to appropriate workers, lower software expense and stay compliant by understanding patterns of usage, improve Windows protection by increasing your awareness of vulnerability and by installing critical patches, manage your mobile workforce through accepted standards independent of connection or location, and lower operational costs by fully utilizing the administrative capabilities incorporated into Windows. Progent’s SMS engineers can show you how to use SMS economically for automated software and application installation, security patch control, and resource monitoring management including software and appliance inventory.

Online Consulting for Desktop Monitoring and Reporting
Engineer for ProSight Remote Monitoring and Reporting in California

ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management techniques to help keep your IT system running at peak levels by checking the health of vital assets that power your network environment. When ProSight LAN Watch detects an issue, an alert is sent automatically to your specified IT personnel and your assigned Progent engineering consultant so that all potential problems can be addressed before they can disrupt productivity.

Engineer for System Center MOM
MCSE Expert Certified Operations Manager Remote Technical Support Fort Wayne, Indiana

Progent provides a selection of IT service bundles for small organizations. These IT outsourcing and server monitoring services are built around the anticipatory problem handling capabilities of Microsoft System Center Operations Manager, a next-generation server and system management product that tracks the availability, performance, and safety of your information system and isolates potential troubles before they can disrupt your system. With Progent's affordably priced IT service packages, small organizations can choose a simple co-sourcing service program built around Operations Manager with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package.

Contract Programmer for Microsoft Project Server
Project Server Programming Boise

Progent's Microsoft-certified engineers offer in-depth expertise in deploying, using and debugging all versions of Project Server and can provide a wide variety of cost-effective online consulting services following industry best practices to help organizations of all sizes to get all the benefits of this leading project management solution. Consulting support available from Progent include system design, installation and upgrades, setting up safe collaboration among onsite and offsite users, network infrastructure optimization, and specialized webinar training.

Cisco Access Point Network Installations
Cisco Certified CCIE Technical Consulting in Phoenix

Progent's Cisco CCIE-certified network infrastructure consultants have extensive background helping ISPs to design, implement, administer, tune, and troubleshoot fault-tolerant, scalable connectivity environments appropriate for shared public networks.

Online Office PowerPoint Classes
Learn for Live Online Office Publisher

Progent's virtual classroom webinars provide small companies the affordability, simplicity, and versatility of virtual learning plus the proven training methods of seasoned teachers who employ sophisticated collaboration software to emulate live, interactive classrooms. Progent offers webinar training for popular desktop software including elements of Microsoft Office such as Office Excel, Word, PowerPoint, and Project: Dynamics business accounting and management reporting solutions including Microsoft Dynamics GP; plus other leading desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.

Network Management Integration Firms
Cisco Network Management Small Business IT Consulting Company Oklahoma City

Progent's Cisco-Certified network engineers can show you how to run Cisco's management utilities along with a variety of specialized third-party products to create a complete network management solution to keep your environment running smoothly, conserve expensive resources, protect your data, revive rapidly from device breakdown or malicious assaults, and enable you to add or repurpose network resources intelligently and economically as your company evolves.

iPad and iCloud Computer Engineer
Mac Wi-Fi Remote Technical Support Grand Rapids

Progent's Apple Mac networking engineers can assist you with a broad array of system infrastructure areas including network architecture, remote and mobile connectivity, internetwork compatibility, security, and emerging technologies such as Voice over IP and fast wireless networking. For business networks built exclusively on Mac OS X or for environments that use a combination of Mac, Linux and Windows powered servers and desktops, Progent has the experience and depth to deal with the challenge of planning, integrating, and maintaining a network architecture that is robust, secure, productive and supportive of your business objectives. Progent can help you configure Apple’s Xserve enterprise servers, Xserve RAID non-stop storage products, and Xsan storage area network systems. Progent can also provide skilled experts to help you with Cisco routers and switches.

Cisco Kansas Support Consultant
Mississippi Network Manager

Progent’s Technical Response Center (TRC) provides low-cost national extended hours online troubleshooting for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service professionals provide extended hours telephone support and online secure network access to troubleshoot and repair technical problems rapidly and economically.

Security Consulting Group for Progent Start-Up Company
Progent Startup Businesses On-site IT Support

Les Kent has a 35-year track record of successful network integration, executive administration, sales, and operations. He has demonstrated a talent for creating elegant information technology solutions in his roles as as a network designer, application developer, project manager, implementation expert, and problem solver for small companies, start-ups, and global enterprises.

Exchange 2013 Active Directory Consulting Services
Exchange 2013 Active Directory Specialist Seattle

Microsoft Exchange 2013 incorporates significant enhancements to the capabilities of Microsoft Exchange 2010 and delivers powerful new features plus a revamped architecture. These enhancements favorably impact key IT areas including ease of administration, high availability (HA), security, operational costs, collaboration, expandability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting experts can help you evaluate the possible business benefits of migrating to Exchange 2013, design an efficient validation and rollout strategy, and train your IT team to manage your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing remote support and management services for Microsoft Exchange Server 2013.

Microsoft ISA Server 2006 Support and Help
ISA 2006 Firewall Engineer in Petaluma, CA

Internet Security and Acceleration Server 2006 is a multi-functional edge gateway that offers a powerful application layer firewall, virtual private network (VPN), and web caching solution for protecting the Internet-facing networks of any sized business against a broad range of attacks. Progent's Microsoft-certified ISA Server 2006 experts can show you how to design, rationalize, pilot, implement, customize and support the Standard or Enterprise edition of ISA Server on your information system.