The current ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide substantially more performance than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-premier CCIE network consultants can assist you to maintain your existing PIX or ASA 5500 security appliances or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, deploy, tune, administer and troubleshoot firewall environments based around ASA firewalls with Firepower Services.
Microsoft Exchange 2013 includes significant enhancements to the capabilities of its predecessor Exchange Server 2010 and delivers powerful new features plus a redesigned structure. These enhancements favorably impact vital areas like ease of administration, high availability (HA), security and compliance, operational costs, teamwork, extensibility, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you evaluate the possible business benefits of upgrading to Exchange 2013, design a cost-effective validation and rollout plan, and train your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing online support and management for Microsoft Exchange Server 2013.
Progent's Microsoft-certified SQL Server programmers and database administrators offer online expertise to assist businesses of any size to create, manage, and maintain applications powered by Microsoft's SQL Server platform and .NET framework. Progent's SQL Server consultants offer help with any facet of application development in environments that can include small business or departmental databases to N-tier VLDB applications and data warehousing.
Microsoft Dynamics Customer Relationship Management helps mid-market businesses build profitable customer interactions. Built-in Sales and Customer Service modules enable in-house staff to share data to help improve sales success and offer consistent, efficient customer service. Progent can configure the most sensible network infrastructure, including mobile wireless access, to support Microsoft CRM, and Progent's Experts Team can provide your company with a certified MSCRM professional who can help you integrate Microsoft CRM with your marketing or customer service databases.
Progent’s Microsoft-certified consultants can provide small and medium sized businesses IT consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, groups and data. SharePoint Portal Server offers a common location for your workers or clients to access, manage, distribute and manipulate relevant data, files, and software and to communicate with other people. It enables faster and better decisions, more efficient access across teams and more economical business processes. The main objective of SharePoint Server is to bring together, in a relevant way, all of the diverse sources of information available inside and without an organization. Windows SharePoint Services join employees, customers, workgroups and major tasks with the data they’ve developed in a manner that makes data easy to find, download and apply.
Progent's Private Cloud Hosting and Management service offers comprehensive hosting of a small organization's servers in a solution that delivers the maximum degree of dependability and scalability and is in addition simple to migrate to any data center. Progent's Private Cloud Hosting options are built on proven virtualization technologies that allow small businesses with mixed- platform IT systems to save significantly on the expense of capital equipment, infrastructure support, and IT management while achieving world-class reliability and an unmatched degree of vendor independence.
Progent uses a sophisticated service reporting system that records and organizes complete documentation for all billed services. Unlike some freelance consultants or local support organizations who offer scant documentation or specifics of tasks performed, every service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the support reports sent by every consultant to every client. The practice of documenting and organizing service activity results in more effective support and eliminates a variety of typical misfortunes such as when a service client is virtually held hostage to a consultant who won’t let go of vital service information.
Progent has more than a decade of background integrating, and supporting the key platforms that make up System Center and can help your organization to plan, configure, manage, and fix your System Center solution to maximize the uptime and performance of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent can assist your organization to upgrade to the current edition of System Center from a previous one or from another IT management solution to provide the advantages of enterprise-class provisioning, centralized management, security and compliance, plus infrastructure and application performance monitoring.
Progent offers a wide array of affordable support services to assist your company to install, integrate, repair, and manage desktop PCs and notebooks powered by Windows, Apple macOS and OS X, or popular editions of Linux. Progent can provide onsite or online assistance for single computers or notebooks or work with you to plan and implement a large-scale rollout of new or updated OS software and applications. Progent can also supply consultants and technicians to assist your company to prepare for and implement a company relocation or merger designed to produce minimal interruption to your productivity.
Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. UniFi appliances running on multiple venues with any number of access points can be remotely provisioned and administered using free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, tuning, troubleshooting, monitoring, and reporting. Progent can provide the expertise of veteran Wi-Fi professionals who can help your organization to assess the value of Ubiquiti’s UniFi technology for your environment and assist you to design, deploy, administer, and troubleshoot your UniFi ecosystem.
VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that lets you orchestrate, automate and verify a repeatable workflow for recovering applications and services rapidly after an outage. SRM provides centrally managed and automated disaster recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. SRM also supports transparent testing for site recovery, updates and patches and can produce audit reports to verify complete service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consulting expert to help you to plan, configure, test and maintain a DR system based on VMware Site Recovery Manager.
Microsoft Windows 8.1 is engineered to power devices ranging from smart phones and tablets to engineering workstations. A wealth of innovative features, such as touch screen support and iconic tile user interface, offer a broad range of benefits for organizations who understand how to exploit them. Progent's Microsoft-certified consultants can help bring your organization up the learning curve with Microsoft Windows 8.1 and make sure you derive maximum competitive value from the product's many technical enhancements.
Progent offers national remote phone support and troubleshooting services for companies that run Apple Mac environments or whose IT systems include a mix of Mac with Microsoft technology. Progent's experts can provide Mac users a variety of IT services including desktop assistance, migration to the most recent version of OS X from legacy editions of Apple macOS and Mac OS X, plus expertise with Apple macOS and OS X application software. Progent's specialists in Apple technology can also help you with Apple iPhone and iPad integration and management, or migrating to Apple's iCloud services. Remote technical support offers optimum return for your IT dollar by extending client efficiency and shortening the hours charged for network repair services. Advanced remote support utilities and experienced service specialists and consultants combine to enable Progent to handle most IT problems without squandering time and money by going to your site. In the vast majority of situations your network issues can be dealt with over the phone or via a mix of phone help and online network analysis. Progent can make available Cisco CCIE network experts and CISA and CISM premier security specialists to help with the most difficult system issues.
Progent's Microsoft-certified consultants can show you how to evaluate the business justification for deploying Microsoft SharePoint 2007, advise you on the appropriate version of Microsoft SharePoint for your application, offer setup and integration services, help you to install MS SQL Server as a back-end DBM, optimize your network infrastructure, integrate your standard and custom application software to work with SharePoint 2007, develop a comprehensive security strategy that incorporates portal solutions, and provide maintenance and Help Desk services.
Progent can assist your business to support System Center 2007 Configuration Manager to simplify operations, enhance compliance, and boost worker output by ensuring that critical applications stay current, managing licensing, and reporting usage profiles to help you make smart purchasing decisions. Once you are ready to update your SCCM 2007 configuration management solution, Progent can assist you to prepare for and implement a smooth move to System Center 2012 Configuration Manager.
Progent's Microsoft and Cisco authorized Consultants provide three service programs to help medium-size and large companies develop an efficient and successful in-house Computer Support Helpdesk. Progent's help desk consulting services include ROI analysis, process analysis and improvement, executive reporting, training of internal staff, and documentation of procedures. Progent's Software Selection and Deployment Support Services help businesses sift through the numerous top level Help Desk software packages available and determine what products might be too costly, miss critical capabilities, or align poorly with your company's business goals. Progent also provides short-term staffing for organizations who want to augment their internal Help Desk staff for special projects or to fill in for absent or incapacitated personnel.
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales functions such as listings, orders, payments, fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, vendors can broaden their market, lower their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and expedite your ROI.
Progent offers a variety of network support bundles for small businesses. These information technology outsourcing and server monitoring services are built around the proactive problem solving capabilities of Operations Manager 2007, a next-generation network and system support software platform that tracks the availability, performance, and safety of your information system and identifies incipient troubles before they can bring down your network. With Progent's economically priced IT support programs, small companies can choose a basic co-sourcing package based on Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package.
Altaro VM Backup offers small and mid-size organizations a dependable and affordable platform for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, remote, multi-site, and cloud environments and also supports low-cost backup to Microsoft Azure Block Blob storage. Headline features include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup intervals as low as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, item-level restore capability for individual files and emails, extensive support for Windows Cluster Shared Volumes (CSV) and for vCenter for managing large-scale environments, and the ability to leverage Microsoft VSS technology to back up online VMs without downtime. Progent is an Altaro partner and can provide a wide range of consulting services to assist you to design, deploy, manage and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup software.
Progent's Microsoft-certified consultants can assist you to assess the advantages of Windows Server 2012 R2 for your organization, develop test systems and migration plans, optimize your network for on-premises, multi-site, cloud-based, and hybrid datacenters, train your IT support team, create a corporate-wide security plan, automate network management, assist with creating applications, and build and test a disaster recovery/business continuity plan.
Progent's Check Point firewall consultants can show you how to design, deploy, and administer firewall environments built around Check Point Next Generation firewall appliances and Check Point's cloud-based security services. Progent's consultants can also help you support older Check Point firewalls or upgrade smoothly to Check Point's modern firewalls.
Progent's certified consultants can provide remote and onsite support services to help your company to manage, support, and repair PCs powered by Microsoft Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, network security, disaster recovery, remote connectivity, mobile device management, wireless network design, and 24x7 system monitoring.
Progent imposes no initialization fee and asks no monthly commitment for support services delivered during normal business hours. Progent's one-minute granularity eliminates big invoices for fast repairs so you won't be forced to permit less critical problems to stay unaddressed.
Cisco offers an extensive product line of routers including routers built to deliver the protection, performance, and reliability required by organizations ranging from small businesses to global enterprises and service providers. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved reliability and system availability. Progent can help you select and integrate Cisco routers to establish a solid infrastructure for your IT system and to make it economical to expand as you add new users, open new offices, install new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent offers help with a variety of routers powered by Cisco's IOS operating system, including the Cisco 800 family of small office routers, Cisco 1800 and 3800 ISR routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for the network core, as well as legacy 3600 and 3700 Series Routers.
Progent's ProSight Virtual Hosting service offers advanced virtual server architecture, a state-of-the-art data center, and the technical expertise of Progent's Microsoft-certified engineering group to provide small businesses with a comprehensive IT outsourcing alternative that enhances network dependability and protection, reduces management hassle, and lowers expenses. With Progent's Private Cloud Hosting, a smaller business can have all of its software platforms and key application servers supported within a secure and fault tolerant facility on a high-performance, non-stop virtual server set up and supported by Progent's computer support experts.
Progent’s Microsoft certified professionals can provide small and medium size businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis platform that opens the door to the rapid development of advanced business programs that offer your company a competitive edge. SQL Server provides built-in support for XML and the ability to query over the Internet and beyond the firewall. In addition to providing expertise, maintenance and problem solving services, Progent’s SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your IT network. Progent can also help you upgrade from older editions of SQL Server to SQL Server 2005.
Progent’s Microsoft-certified experts can provide businesses of any size consulting, technical support, and development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise solution that uses web-based technology for intelligently coordinating people, groups and information. SharePoint offers a central spot for your employees or clients to access, organize, share and manipulate relevant information, files, and software and to interact with other people. Microsoft SharePoint enables faster and more intelligent decisions, more efficient sharing across teams and more streamlined business processes. Windows SharePoint Services connect employees, customers, teams and major tasks with the data they’ve developed in a way that makes data convenient to locate, download and re-use. Progent's certified SharePoint experts can help your organization to support your current SharePoint ecosystem or upgrade to the current release of SharePoint.
Progent’s IT outsourcing services provide affordable network consulting for small organizations. Whether it includes planning system architecture, setting up an in-house Help Desk or using an outside one, rolling out an updated e-mail platform, monitoring your network, or building a web-based business application, outsourcing your network technical services can contain costs and eliminate risks, permitting IT service expenses to increase in a more moderate and manageable fashion than is feasible by building up a bulky, all-purpose internal IT staff. Progent’s Outsourcing White Paper and flyers explain how Progent can enable you to create a protected and robust network foundation for your vital applications powered by Windows including Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Progent offers fast and affordable online access to an authorized Oracle DBA consultant or an Oracle software developer. Progent can provide comprehensive database administration services for all versions of Oracle's RDBMS platform and can also assist you to plan, build, update, or fix Oracle applications based on SQL and PL/SQL stored procedure programming language. Progent also can provide support for Data Guard and Streams replication tools and ASM file/volume manager.
Progent's certified Windows Server 2019 experts can help your company to plan and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 delivers major enhancements in scale, speed, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and Linux support.
Progent's certified SQL Server 2019 experts can help your organization to assess the business case for migrating to SQL Server 2019 and can deliver rapid online or onsite contact with experts in system planning and deployment, application programming, SQL Server management, and network security.
Progent can provide remote and onsite consulting to assist your organization with any facet of BI reporting ranging from troubleshooting or modernizing reports to planning and deploying a comprehensive BI solution. Progent's management reporting consultants can help your company to maintain your existing reporting system, help you to upgrade reports from a legacy reporting platform to a modern one, and provide as-needed remote training to meet your specific requirements. Progent’s management reporting and analytics consultants offer experience in the leading business intelligence reporting and visualization tools including the SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, and Report Designer.
Progent offers two low-cost service bundles intended to enable small businesses to receive an objective security assessment from a certified security engineer. With Progent's External Security Inventory Scan, a security engineer runs an extensive test of your IT infrastructure from outside your company firewall to determine possible weaknesses in the security profile you expose to the public. With Progent's Internal Network Security Inventory Checkup, an engineer executes a system scan from an authorized machine within your firewall to uncover your exposure to inside threats. Both security inventory services are configured and run from a secured remote location.
Progent can help your organization to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to SCCM 2012 from a legacy device and application management solution or help you to enhance your current SCCM 2012 environment to support your evolving business needs. Also, Progent can assist you to build an infrastructure that extracts the most value from SCCM by delivering advanced consulting support for associated Microsoft platforms including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
Progent's Microsoft-certified consultants can provide low-cost online and on-premises support to carry out your upgrade to Exchange Server 2010, generate extensive documentation of your upgraded email system, train your IT staff and users to get them up to speed quickly on Exchange 2010, and offer continuing management services and engineering support. Progent can also help you migrate from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.
Progent's Citrix-certified experts can help you to assess the business benefits of the various versions of Essentials for Hyper-V, help you to use Citrix management tools with your Microsoft Hyper-V network, and show you how to deploy Citrix Essentials to enhance the performance, availability, flexibility, and fault tolerance of your virtualized network while reducing the cost of equipment and support and streamlining administrative processes.
Progent's CISSP-certified cybersecurity consultants can help businesses of all sizes with any aspect of IT security. Progent can create cost-effective cybersecurity solutions that protect a small office from advanced threats or Progent can plan, configure, and monitor a comprehensive security environment for hybrid networks that support local, remote, and mobile users accessing IT resources distributed over multiple physical datacenters and various clouds.
Progent offers a variety of network support bundles for small organizations. These IT outsourcing and network monitoring solutions are based on the proactive problem handling abilities of Microsoft Operations Manager, a next-generation server and system support software platform that monitors the availability, performance, and security of your network and identifies potential troubles before they can bring down your network. With Progent's affordably priced IT service programs, small companies can choose a simple co-sourcing service program based on Microsoft Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution.
Progent's Data Center engineers can help you identify high availability data centers that meet the particular needs of your company. Fault tolerant Internet Data Centers are particularly attractive to small organizations due to of their affordability and convenience compared to taking a do-it-yourself approach. Attempting to build an in-house data center that offers even a minimum level of fault tolerance is financially prohibitive for the majority of small businesses. Progent is ready to show you how to get all the advantages of non-stop data centers and 24x7 colo sites by offering a complete array of engineering and maintenance services.
Microsoft Windows Server 2012 R2 Hyper-V improves virtualization in key areas including secure multitenancy, agile network infrastructure, cloud readiness, scalability and performance, and high availability. Progent's Microsoft-certified consulting experts can help your company to take advantage of Windows Server 2012 R2 Hyper-V to install and maintain virtual servers to cut IT costs and improve productivity.
Progent offers rapid remote access to Cisco-certified CCIE network infrastructure consultants. Progent's CCIE engineers can connect to your environment via powerful remote support utilities to provide fast and economical analysis and repair of critical network issues.
Cisco has developed a full array of routers that includes routers designed to provide the protection, performance, and reliability demanded by customers ranging from branch offices to global enterprises and ISPs. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved reliability and system uptime. Progent can show you how to choose and integrate Cisco routers to establish a solid infrastructure for your IT system and to make it easy to expand as you support new users, start new offices, install new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a variety of routers powered by the Cisco IOS operating system, including Cisco's 800 family of small business VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, as well as older 3600 and 3700 Series Routers.
Progent delivered a wireless integration solution that enabled a school to improve efficiency and eliminate the recurring expense of a dedicated link. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is designed for connecting remote locations up to 2.5 miles apart and can reach even longer distances. This wireless alternative provided improved performance and reliability than simply amplifying the 802.11b wireless network, and since it utilizes the 5.8Ghz band it provided immunity to outside interference.