For small office network systems located anywhere in the state ofNebraska, Progent's Microsoft authorized engineers can provide phone assistance and troubleshooting to fix your network problems fast and cost effectively. Progent has developed enterprise-class expertise, advanced software tools, and support knowledge bases to troubleshoot and resolve computer network problems without the expense and time delays associated with onsite technical service dispatches.

If yourNebraskacompany is situated beyond the larger metropolitan areas such asOmaha, Lincoln, Bellevue, or Grand Island, your nearby computer support options may be limited in expertise, or unavailable during a crisis. This can result in a network environment that is unstable or causing productivity loss due to technical problems continuing for too long. Progentís staff of seasoned network engineers average more than twelve years of real-world industry experience, in the trenches of network support, performing a broad variety of technical projects for a broad range of clients. This means you obtain not only the technical know how needed for the job, but a professional with proven methods for applying those skills to deliver affordable network solutions.

ProSight IT Asset Management for Network Documentation
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and protect information related to your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or domains. By cleaning up and organizing your IT infrastructure documentation, you can save as much as half of time spent looking for critical information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether youíre making improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you need as soon as you need it. Find out more about Progent's ProSight family of managed IT services for small organizations.

CRISC-certified Risk Management Consultants
The CRISC program was initiated by ISACA in 2010 to validate an IT professional's skills to plan, implement, and maintain IS control mechanisms to reduce network risk. Progent offers the expertise of a CRISC-certified risk management consultant to help your company to create and execute a risk management strategy based on leading practices identified by CRISC and crafted to align with your organization's risk tolerance, business objectives, and budgetary guidelines.

BI Reporting and Analytics Consulting and Development
Progentís business information reporting consultants can provide remote and on premises consulting to assist you with any phase of BI reporting ranging from debugging or modernizing reports to designing and implementing a comprehensive business intelligence solution. Progent's BI consultants can help you to maintain your existing BI environment, help you to upgrade reports from a discontinued reporting product to a modern solution, and provide as-needed online mentoring tailored to your individual needs. Progentís management reporting professionals offer experience in all popular BI reporting and visualization platforms including the SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI add-ins such as Power Pivot and Power View, and Report Designer.

SQL Server 2017 Integration Consulting
Progent's Microsoft-certified SQL Server 2017 experts can help you to assess the business advantages of upgrading to SQL Server 2017 and can help you to plan and carry out an efficient migration of your databases and applications to any network architecture including onsite, cloud-hosted, or hybrid. Progent's SQL Server experts offer online or on-premises support services ranging from on-demand design assessment or debugging to comprehensive project management to make sure your SQL Server 2017 initiative is successfully completed on schedule and on budget. For more information, see SQL Server 2017 integration consulting.

Collaboration Applications Consulting Expertise for Remote Workers
Progent can assist small and mid-size organizations to implement collaboration applications like SharePoint and Microsoft Teams to allow their remote workforce to benefit from productive interaction with fellow workers and other stakeholders. To find out about ways Progent's experts can help organizations to install and maintain collaboration software for an at-home workforce, see collaboration applications expertise for teleworkers.

Online Support for Microsoft Windows Server 2008 R2
The complexity and integration demands of Windows Server 2008 R2 requires an information technology expert with hands-on experience and diverse knowledge in designing and building efficient end-to-end business technology environments. The experience of Progent's Microsoft-certified Windows Server 2008 consultants, with an average of over 10 years of background supporting Microsoft-based solutions, helps insure your success in maintaining and managing your Microsoft Windows Server 2008 environment. Progent's certified Windows Server 2012 R2 experts can also help you to evaluate the benefits of migrating from Windows Server 2008 to Windows Server 2012 R2 or later. If you are considering creating a hybrid network model that combines on-premises resources with public cloud services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud integration.

Progent's Integration and Development Support for SQL Server 2016
Microsoft SQL Server 2016 offers major enhancements in speed, capacity, data security, high-availability, mobile computing integration, plus integrated analytics and reporting. Innovations include PolyBase for processing structured and unstructured databases simultaneously for data warehousing, Jason integration, Row-level Security, Mobile Reports, and seamless control over local and cloud-resident resources. Progent's Microsoft-certified SQL Server 2016 consulting experts offer online and onsite support to help organizations of all sizes to design, deploy, manage or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft platforms including Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics ERP, Lync or Skype for Business, and SCOM.

Security Inventory Scanning for Small and Mid-size Businesses
Progent offers two ultra-affordable service packages designed to allow small businesses to receive an independent security assessment from a premier security engineer. With Progent's External Network Security Inventory Checkup, an engineer administers an extensive test of your IT infrastructure from beyond your firewall to uncover potential risks in the security posture you expose to the outside world. With Progent's Internal Security Inventory Scan, an engineer executes a system scan from an authorized computer within your company firewall to assess the risk to internal threats. The two security inventory packages are set up and run from a protected remote site.

Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was founded in 1999 to validate the skill of IT security professionals. GIAC accreditations are acknowledged by businesses and government organizations all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants can provide expertise with any of the network security services addressed within the GIAC accreditation including evaluating infrastructure vulnerability, incident handling, intrusion detection, web application security and SIEM solutions for compliance with regulatory requirements for promptly reporting security events.

Windows Server 2019 Upgrade Support
Progent's Microsoft Gold-certified Windows Server 2019 consultants can assist your company to design and implement an efficient migration to Windows Server 2019 using an on-premises network architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with on-site Windows Server 2019. For details, visit Windows Server 2019 migration consultants.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP trunk experts and Cisco CUBE configuration experts can assist organizations of any size to plan, deploy, maintain, troubleshoot and enhance Cisco's SIP connectivity solutions and Cisco's CUBE-connected IP PSTN trunks. Progent offers affordable remote or onsite support to help companies to migrate smoothly to a productive unified communications environment that delivers accelerated return on investment. Progent's certified Microsoft collaboration consultants can assist you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms such as Skype for Business and Lync for connectivity to a SIP-based IP PSTN trunk.

Windows Server 2012 R2 Migration and Support
Progent's Microsoft-certified Windows Server 2012 support experts can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, develop test environments and rollout plans, optimize your network infrastructure for local, multi-site, private or public cloud-based, and hybrid environments, train your IT support, staff, create a corporate-wide security strategy, automate network administration, assist with creating applications, and generate and validate a disaster recovery/business continuity plan. If your organization is considering migrating from Microsoft Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid integration experts can assist you to evaluate the benefits of Windows Server 2016 for your business and design and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid architecture.

Windows 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Hyper-V 2016 incorporates core features first designed for and proven on Azure, among the world's largest public clouds. This pedigree significantly enhances the suitability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by enhancing security, availability, expandability, manageability, dependability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V consulting team can help you to evaluate the advantages of Hyper-V 2016 for your business, set up test environments to confirm the ability of Hyper-V 2016 to run your vital applications, design an efficient network architecture for a cloud-based or hybrid installation, create and carry out a smooth upgrade strategy, train your IT management and support staff, and provide as-needed consulting and debugging services to ensure that your Hyper-V 2016 investment delivers maximum business benefit.

Talk to a Progent Network Support Expert
To see how to contact a Progent network support expert for remote or on-premises assistance, phone 1-800-993-9400 or go to Remote Network Support.



An index of content::

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    Progent's Cisco IP phone and video IP phone experts can assist you to configure, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP phones. Progent offers support for all versions of Cisco's IP phones from legacy VoIP devices to the latest HD media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, formerly named CallManager, or with Unified CM Express (CME) to create a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Unified CM apps like Unified Communications Manager IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact solution. Progent's consultants can provide expertise with any facet of Cisco VoIP Phone integration including designing dial plans, configuring SIP trunking, installing ISR routers with CUBE VoIP networking support, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony solutions for high availability.

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    Progent's certified SharePoint Server 2019 and SharePoint Online experts offer affordable online and onsite consulting, application development, and debugging services for organizations of all sizes who want to migrate to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can assist you design and execute an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud components into a cohesive intranet system.

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    Progent's ProSight portfolio of managed IT services are geared to offer organizations who have small in-house network support teams with low-cost access to enterprise-class management tools and technical expertise. Advantages of Progent's ProSight catalog of managed IT services include fixed network maintenance costs, automation of routine administrative tasks, continual adoption of the latest technology, graceful transition from older technology to modern solutions, improved fit between computer technology with strategic objectives, access to veteran IT consultants, and allowing management to concentrate on business instead of ever-changing network technology.

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    System Center Configuration Manager automates software provisioning and updating, streamlines compliance settings control, keeps track of network resources, guards against company data leakage, provides network health monitoring, allows safe self service, and offers a single control mechanism for managing mixed-OS ecosystems based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration specialists can help businesses of any size with any aspect of planning, implementing, operating and troubleshooting a System Center Configuration Manager solution for local, cloud-based, or hybrid environments.

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    Progent can help your business in any and all phases of your upgrade to Microsoft Exchange 2016 such as planning high availability system topology for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your VMs, databases and logs; setting up hardware load balancing (HLB) for fault-tolerant CAS services; designing, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.

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    The new ASA 5500-X Series of firewalls with Firepower Services provide significantly more value than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-certified CCIE network consultants can help your company to maintain your existing PIX or ASA 5500 firewalls and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, configure, optimize, administer and troubleshoot firewall solutions built on Cisco ASA firewalls with Firepower Services.

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    Progent's Jabber consultants can provide online or on-premises expertise to assist businesses of all sizes to design, implement, maintain, upgrade or debug Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent can provide advanced expertise for the products, technologies and services that go into creating a cohesive Jabber solution including Cisco network appliances and management software, Microsoft Office apps, Windows and Mac computers, iOS and Android smartphones, SIP trunking, WiFi networks, cyber security, cloud integration, immersive telepresence systems, PBX systems, disaster recovery preparedness, and other pieces of a modern collaboration ecosystem.

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    Progent's Microsoft-certified SQL Server 2017 experts can assist you to evaluate the business advantages of upgrading to SQL Server 2017 and can assist you to design and carry out an efficient migration of your databases and applications to any network architecture including local, cloud-based, or hybrid. Progent's consultants can provide online or onsite support ranging from as-needed architecture review or troubleshooting to end-to-end project management to ensure your SQL Server 2017 project is successfully completed on time and within budget.

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    Progent's Microsoft-certified consultants have more than 10 years of background designing, implementing, optimizing and repairing SCOM environments and offer companies of any size expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to design a topology for SCOM 2012 servers that delivers the responsiveness and availability required to monitor your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs according to industry best practices for tracking network fabric as well as Microsoft and third-party applications and services. In addition, Progent can provide fast online or onsite technical support to assist you to remediate critical issues detected by Microsoft SCOM 2012.

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    Microsoft Office 2003 Small Business Network Consulting Services

    Progentís IT outsourcing support offerings for small companies include planning 2003 Server, Microsoft .NET Server, and BackOffice systems, coordinating upgrades to Microsoft Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, online and in-person repair, resolving stubborn integration issues, and producing a comprehensive security plan. Progent can show you how to maximize system availability and throughput via non-stop technologies, redundant network topology, and proactive server monitoring. Progent also provides project management help for major upgrades and can assist with requirements assessment, product identification, bill of materials production, sourcing qualification, purchasing logistics, and professional documentation. Progentís IT outsourcing service also features education for office productivity products such as Office XP.

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  • Outsourcing Technical Support Microsoft Desktop
    Microsoft Mac and Linux Desktop Guru

    Progent can deliver a variety of affordable online and onsite support services to help you to deploy, manage, and debug desktops and handhelds powered by Microsoft Windows, macOS/OS X, Apple iOS, Android, or Linux.

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    Windows desktop virtualization Professionals

    Citrix offers a comprehensive line of platforms that deliver advanced manageability, scalability, and responsiveness for virtualizing servers and for centralized distribution of virtual Windows desktops and applications. For distributing virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix offers XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can help you to evaluate the business advantages of Citrix virtualization products and help you plan, validate, deploy, troubleshoot, and support Citrix virtualization platforms.

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    Top Ranked Short Term Staffing IT Consultants

    Progent's short-term staff augmentation services allow organizations to respond to the need for network support personnel without dealing with the costs and delays that come with vetting and hiring reliable technical help and without adding to your full-time workforce.

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    Specialists Windows and UNIX

    Progent can assist you to plan and execute a smooth migration from a UNIX-based information environment to a network based on Microsoft Windows and capable of supporting Microsoft's powerful office productivity suites, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and application experts can assist you to guard your data and reduce productivity disruption by designing an effective transition strategy that protects your current assets in UNIX software and infrastructure. UNIX-to-Windows migration consulting services offered by Progent include analysis of current environment, transition strategy and testing, Microsoft Exchange migration support, information and application migration, and server and media migration and consolidation.

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    Juniper SA700 SSL VPN Cybersecurity Group

    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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  • Juniper SRX220 Router Evaluation
    Juniper SRX650 Router Cybersecurity Contractors

    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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  • XenApp Application Delivery Professional Technical Support Services XenApp
  • Omaha, NE, Lincoln, NE, Bellevue, NE, Grand Island, NE Tech Support Outsource
  • iPad 3 Specialist Apple OS X and macOS Remote Support
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