For small company networks located within the state ofNebraska, Progent's Microsoft and Cisco certified technicians can deliver phone assistance and remote troubleshooting to solve your computer system troubles quickly and affordably. Progent has acquired enterprise-grade expertise, advanced software tools, and support databases to diagnose and repair computer network problems while avoiding the expense and time delays associated with onsite technical service calls.
If yourNebraskaorganization is located outside of the larger urban areas such asOmaha, Lincoln, Bellevue, or Grand Island, your nearby computer network support choices may be limited in technical expertise, or not available during an emergency. This results in a office network that is unusable or causing wasted time due to technical issues continuing for too long. Progentís group of field proven network engineers average more than 10 years of real-world industry experience, in the trenches of computer network support, performing a large variety of technical projects for a diverse range of clients. This means you get not only the technical skills needed for the job, but a professional with demonstrated methods for applying those skills to assist with cost effective network solutions.
Infrastructure Guidance for An At-Home Workforce
Progent can assist small and medium-size companies to design, deploy and troubleshoot the infrastructure required for a remote workforce. Aspects of network infrastructure for which Progent's consultants offer support include safe and convenient VPN connections, Virtual Desktop Infrastructure platforms, router setup, wireless LAN planning and implementation, and reliable Internet connectivity. For information about Progent's network infrastructure support services for an at-home workforce, refer to infrastructure guidance for an at-home workforce.
CISA-certified Cybersecurity Audit Consultants
The CISA accreditation is a recognized qualification that signifies expertise in information system security audit and control. Certified by ANSI, the CISA credential has candidates undergo a comprehensive test given by the ISACA international professional group. Progent offers the services of a CISA-Certified Cybersecurity audit professional trained to assist businesses in the fields of IS audit services, IT administration, network assets and infrastructure lifecycle, IT support, safeguarding of information resources, and business continuity preparedness.
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned IP Voice experts can provide Cisco UC560 consulting support to help you to manage your legacy UC500 VoIP gateway or plan and carry out an efficient upgrade to a current IP telephony and voicemail system.
ProSight IT Asset Management for Network Documentation
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and protect data related to your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save up to half of time thrown away looking for vital information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether youíre planning improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need as soon as you need it. Learn more about Progent's ProSight portfolio of managed services for small businesses.
BI Reporting and Analytics Consulting and Development
Progentís BI reporting experts offer remote and on premises expertise to assist your organization with any aspect of business intelligence (BI) reporting from troubleshooting or enhancing applications to planning and implementing a comprehensive business intelligence environment. Progent's management reporting consultants can help you to maintain your existing reporting system, assist you to migrate reports and databases from a legacy reporting product to a current one, and deliver as-needed remote training tailored to your individual needs. Progentís management reporting professionals can provide expertise in the leading business analytics reporting and visualization platforms such as the SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot and Power View, Report Designer and Report Builder.
Immediate Help for Urgent Problems
With Progentís urgent remote network troubleshooting services, your company can receive instant help for problems that are causing network disruption. Online support does away with the lengthy delay and increased expense required for on-site technical service. For typical administration tasks, Progentís off-site support consultants can perform the majority of jobs within a few minutes of receiving a request, instead of forcing you to live with a problem for hours for on-site help to show up.
Exchange 2013 Upgrade Services
Exchange 2013 incorporates major improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces important new features as well as a redesigned structure. These enhancements affect key IT areas including ease of administration, high availability (HA), security and compliance, operational costs, teamwork, scalability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can provide remote or on-premises support to help you administer, optimize and troubleshoot your Exchange 2013 deployment. Progent can also provide Exchange 2016 migration expertise and Exchange Online consulting to help you upgrade to a more current version of Exchange Server in a local, cloud-hosted, or hybrid deployment.
IP Voice Solutions Consulting Services for a Remote Workforce
Progent can assist small and mid-size companies to deploy VoIP technology to give their remote workforce the advantage of transparent extensions of the corporate phone network. To find out about ways Progent's experts can assist your at-home workforce to deploy and troubleshoot IP voice solutions, visit VoIP consulting services for teleworkers.
Consulting and Support Expertise for SCOM 2012
Progent's Microsoft-certified System Center 2012 Operations Manager (SCOM 2012) consultants have over a decade of experience designing, deploying, optimizing and fixing System Center Operations Manager solutions and can provide companies of all sizes advanced online or on-premises consulting services for SCOM 2012. Progent can assist your company to plan an architecture for SCOM 2012 servers that provides the responsiveness and availability needed to monitor your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent can also help you to install and tune System Center 2012 Operations Manager management packs based on best practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. Also, Progent can provide fast online or onsite troubleshooting to help you to remediate critical issues detected by Microsoft SCOM 2012. Progent also offers Microsoft System Center 2016 Operations Manager expertise to help you to migrate smoothly from Operations Manager 2016 to SCOM 2016.
Management Consulting for Microsoft Lync Server 2013
Microsoft Lync 2013, now called Skype for Business, allows organizations of all sizes to create a manageable and protected communications environment that permits the modern BYOD computing model with instant messaging, real-time presence, web meetings with app sharing and whiteboard, as well as IP-based and PSTN calling enabled for a wide assortment of stationary PCs and handheld clients. Progent's certified Lync 2013 consultants can assist you to assess the advantages of Lync Server 2013, design an in-house, cloud-based (with Lync Online) or hybrid model appropriate for your current and long-term goals, implement Lync 2013 in a way that expedites your return on investment, and deliver custom online and on-premises training to your management team and end users. Progent has in-depth expertise in key components of a Lync Server 2013 solution including Windows Server, SQL Server and Exchange, and Progent can help you to combine Lync 2013 with key Office and Office 365 applications such as Outlook, Excel and PowerPoint. Progent's Skype for Business consultants can also assist you to plan and implement out an efficient upgrade to Skype for Business.
Contact a Progent Network Consultant
To learn how to contact a Progent computer consultant for remote or on-premises expertise in #(state), phone 1-800-993-9400 or go to Online Computer Help.