For small business network systems located within the state of Nebraska, Progent's Microsoft certified technical experts can deliver remote phone support and troubleshooting to repair your computer network issues quickly and affordably. Progent has developed top-notch skills, advanced software utilities, and support knowledge bases to identify and resolve computer network problems without the expense and delays associated with onsite service calls.
If your Nebraska small business is situated beyond the larger metropolitan areas such as Omaha, Lincoln, Bellevue, or Grand Island, your local computer network support options may be limited in technical expertise, or unavailable during an emergency. This can result in a network environment that is unstable or causing wasted time due to technical issues persisting for too long. Progentís staff of network consultants average more than ten years of real-world computer industry experience, in the trenches of computer network support, performing a wide variety of technical projects for a broad range of customers. This means you get not just the technical know how needed for the task, but a professional with field proven methods for applying that expertise to assist with excellent network solutions.
Live Online Seminars for Popular Desktop Applications
Progent provides online instruction for an array of productivity applications. Progent's Online training covers topics such as Microsoft Office 365 Excel and Power BI business reporting, Office 365 Word VBA programming, Publisher collaboration, Outlook security, Microsoft Office Access rapid application development, Microsoft Dynamics GP migration, and Windows 10 management. Online training provides the benefits of conventional in-person sessions, including instant interaction between clients and teachers, but eliminates the costs of travel and the challenge of attempting to accommodate the availability of many workers.
Power BI Integration Consulting
Progent's Power BI experts can help your business to design, deploy, maintain, enhance or troubleshoot your Power BI solution. Progent's database experts can help you to organize your target data for Microsoft Power BI reports and dashboards. Progent can assist you implement and manage an onsite, cloud, or hybrid architecture for Power BI. To learn more, see Progent's Power BI consulting services.
World-class Cisco Support from Experienced CCIE-certified Consultants
Progent can provide convenient, quick, and affordable access to Cisco CCIE Certified support professionals. Cisco Certified Internetwork Experts are elite networking experts who earn this prestigious certification only after thorough testing by Cisco. CCIEs are able to resolve even the most complicated issues surrounding network planning, setup, troubleshooting, and service. Progentís CCIE professionals work intimately with Cisco engineers in identifying problems with Cisco's IOS software and developing workarounds or obtaining software updates to resolve problems. Progent can provide fast contact with a CCIE by telephone so you can receive immediate help for tough network problems that are impacting worker productivity but are outside the scope of your local IT service resources.
Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultants can provide advanced remote consulting services to help organizations of any size to connect their information networks with leading public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to design and manage cost-effective hybrid environments that can include Windows and Linux systems and apps in hybrid network models that utilize on-premises IT assets along with cloud services. To help you to incorporate cloud services with physical datacenters, Progent can provide a variety of cloud migration support services such as Office 365 Exchange Online integration with on-premises Exchange and Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service development and troubleshooting.
Remote Support for Windows and Cisco-based Network Environments
Progentís Technical Response Center provides world-class online support for Microsoft Windows and Cisco-based networks anywhere in the United States. Progent's certified engineers have the experience to assist you to troubleshoot and solve difficult network problems quickly and affordably. The breadth of information technology expertise represented by Progent's staff of consultants allows them to escalate even the toughest issues to the right subject matter experts as required. Whether you require one-time phone support and remote repair or continuing availability of a Helpdesk Technical Response Center, Progent's consultants can provide your company with enterprise-level expertise without the high cost and administrative overhead of running a big internal support organization.
Oracle Database Administration Support and Software Programming
Progent can provide affordable access to an Oracle certified expert for Oracle DBA services or an Oracle application programmer. Progent can assist you to create efficient mechanisms for key Oracle database administration tasks such as performance tuning, backup/recovery strategies, and information security, or mentor your in-house staff to use industry leading practices for simplifying major administration procedures. Progent can also offer the support of a PL/SQL programmer to assist you to build, tune, enhance, or port Oracle programs that can range from forms to data-driven web commerce sites. Progent has experience using SQL Developer, SQL *Plus, and JDeveloper tools and can also help you to tune current SQL programs by utilizing Oracle's SQL Tuning Advisor and SQL Access Advisor.
Wide and In-depth Expertise with Office Networking
Progentís team of more than 100 network experts means customers can take advantage of the leverage of more than a thousand years of cumulative experience and collective information to resolve the most difficult network problems. Progentís accredited network consultants possess the knowledge and experience to identify fixes fast and deliver them cost effectively.
Eliminate Dependence on Freelance Consultants
By developing a relationship with a full-service network consulting and support firm such as Progent rather than with a freelance consultant, you are assured fast access to knowledgeable experts when you require them. You no longer have to be concerned that sickness, classes, time off, or conflicting priorities with different customers will leave you without help during a crisis.
Unified Communications Manager and Unified Communications Manager Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager, formerly named CallManager, is the core of Cisco's communications and collaboration portfolio. Cisco Unified CM and Cisco Unified Communications Manager Express provide a modern IP-PBX solution by integrating with unified messaging apps that include Cisco Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's Cisco-certified Cisco Unified CM experts can assist with any facet of Unified CM setup and debugging in areas that include integrating Voice over IP phones and video phones, reviewing dial plans, configuring SIP PSTN trunks and CUBE session border controllers, deploying Cisco ISR routers with CUBE networking support, creating Cisco UCS server failover systems for survivability, and integration with Exchange Server.
SharePoint Server 2016 Migration Expertise
Microsoft SharePoint Server 2016, intended for on-premises deployments of the SharePoint content management platform, offers integration with Microsoft SharePoint Online and Office 365 to allow hybrid environments that transparently combine on-premises and cloud-based infrastructure and services. Other enhancements include rapid deployment with the new MinRole role-based topology feature, larger scale, higher performance, tighter security and compliance, enterprise analytics with Power BI integration, and a more engaging client experience for team projects. Progent's Microsoft-certified consultants offer economical online and on-premises expertise, software development, and debugging support for businesses of any size who want to upgrade to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint. To learn more, visit SharePoint 2016 Migration and Hybrid Integration Support.
Design, Deployment and Troubleshooting Expertise for Microsoft System center 2012
Progent's Microsoft System Center 2012 consulting experts have over 15 years of background deploying, maintaining and troubleshooting the key components included with Microsoft System Center and can help you to plan, deploy, support, and fix your System Center ecosystem to optimize the uptime and performance of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-connected fabric. Progent also can provide System Center 2016 upgrade consulting to help your organization to transition to the current edition of Microsoft System Center from a previous one or from another datacenter management solution to provide the benefits of enterprise-class deployment, automation, security and compliance, plus datacenter and critical application availability and performance monitoring.
Web Site Development Services
If you want to revamp your corporate web, create internal web sites for applications like HR or employee education, build a standout Web presence for a new business, or create world-class, database-driven web applications, Progent can provide skilled and seasoned web designers and developers. Progent's consultants can also help your company to support your web solutions by designing and maintaining a protected, robust server and communications environment featuring remote and mobile connectivity. Services available through Progent's Experts Team include web Site design, web project management, .ASP and .NET programming, graphics design, and one-on-one training for leading web site development tools. For data-driven web applications, Progent can provide the expertise of certified MS SQL Server developers, Oracle programmers and database administrators, and MySQL experts.
Online Desktop Call Center Services for Small Organizations
Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of remote Level 1 desktop technical support from service requests through trouble ticket generation, managing accountability, remote desktop control, status tracking, problem solving, and and metrics. Intended for small companies with few if any dedicated service personnel for desktop issues, Progent's Standard Help Desk Services offer online support at a significant savings from Progent's regular Level 1 desktop support rates. Progent also offers fast as-needed escalation to Level 2 and Level 3 consultants to resolve the most issues. For more information, see Progentís remote desktop Call Center services for small organizations.
WatchGuard Firewall Planning and Configuration Expertise
Progent's WatchGuard experts can show you how to integrate WatchGuard Firepower Firewall/VPN security appliances that align with your network security needs and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or migrate to modern WatchGuard Firebox firewall solutions. To learn more about Progent's consulting services for WatchGuard security gateways, see WatchGuard firewall integration consulting.
PC and Mobile Device Unified Administration Support
Progent's Microsoft-certified consulting team can provide Configuration Manager 2016 cloud integration, Microsoft System Center 2012 Configuration Manager (SCCM 2012) planning and deployment and Intune integration help to consolidate and simplify the management of your PCs along with your Cloud-connected mobile devices. Progent can help you to upgrade smoothly to SCCM 2016 from a legacy device management platform or assist you to modify your existing SCCM 2016 ecosystem to support your changing IT requirements.
Talk to a Progent Network Support Expert
To learn how you can access a Progent computer support expert for remote or on-premises assistance in , call 1-800-993-9400 or visit Remote Network Support.