If your business information network is in the state ofNebraskayou can now get quick online help from a UNIX or Cisco CCIE support specialist to fix the toughest issues that threaten your network. Progent retains one of the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified support professionals available online of any nationwide service firm in the country. Rates are affordable, billing is by the minute, engagement is quick, and support is world class.
In case yourNebraskanetwork is outside of major metropolitan neighborhoods includingOmaha, Lincoln, Bellevue, or Grand Island, support from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers could be problematic when there's an urgent situation. This could mean a drop in productivity for your company, angry customers, unproductive workers, and defocused management. By contacting Progent's online services, you can get in touch with a Premier consultant who can deliver help whenever you need it to get your system operating.
Since Progent bills for remote help per minute, your business pays just for services delivered. Progent requires no initialization fee. Many online service firms have significant minimum fees or bill for each fifteen minutes or more. Progent's small granularity and straightforward billing policy eliminate large invoices for quick fixes.
If your Nebraska business needs remote support for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's phone-based help, phone 866-776-4368, or refer to Contact Progent.
Why is Progent's Remote Support Program Special?
Progent's seasoned team of online support professionals offers a broad array of in-depth computer skills. This enables Progent's remote service experts to resolve the most challenging technical problems more quickly than is possible with typical third-party support firms or with the internal IT staff commonly found in smaller businesses. Progent has refined the tools and experience to fix technical issues efficiently in a wide variety of computer environments that feature combinations of UNIX, Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CISCO CCIE engineers have earned professional certifications including Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service experts also hold a number of high-level Cisco credentials which include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), Voice Professional, CCDA and CCDP.
To assist businesses who operate networks featuring a combination of UNIX/Linux, macOS and OS X, and Microsoft Windows operating systems, Progent's online support team can provide the services of engineers who hold important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide company-wide security expertise, Progent offers online support from engineers who have been awarded recognized security credentials including CISM consultants, CISSP specialists, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's technical knowledge combined with Progent's team-oriented approach to fixing network problems streamlines trouble ticket escalation, if needed, to specialists with relevant background to deal with unusually tough problems. This accelerates resolutions of urgent problems, avoids system disruption, and minimizes technical support bills.
For companies in the state of Nebraska, Progent enables virtually instant online contact with a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant for critical assistance to repair computer issues that are damaging your business and are outside the scope of your ordinary IT support group. Progent's UNIX/Linux, Solaris, macOS and OS X, and Cisco CCIE-Premier consultants can connect to your computer environment using state-of-the-art remote troubleshooting tools in order to provide fast and efficient diagnosis and resolution of critical computer issues.
Troubleshooting Services Progent's Online Support Specialists Can Offer Your Nebraska Business
Progent's online professionals can provide advanced assistance for a comprehensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft Windows technologies such as:
Remote Troubleshooting and Consulting for UNIX, Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X online network service team can assist Nebraska small businesses with a comprehensive set of computer products and technologies including network architecture, messaging support, security expertise for networks and company processes, Windows coexistence with UNIX, Linux, Solaris, or Apple macOS and OS X platforms, virtual server technologies for processor consolidation and centralized administration, and moving from outdated systems to modern environments based on newer versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Windows.
Progent's support experts can provide online troubleshooting for computers powered by leading derivatives of the UNIX platform including:
Apple macOS and OS X,
IBM AIX Open UNIX,
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX or mainstream Linux platforms such as
Debian GNU/Linux and
Cisco Network Infrastructure and Security Technology
Progent leads the IT consulting industry for providing immediate and affordable access to Cisco CCIEs. CCIEs are elite network consultants who are awarded this rare credential by completing thorough testing administered by Cisco. Usually CCIEs work for big corporations or nationwide Internet service providers (ISPs), and so their services are not readily available to the general public.
CCIE Authorized consultants from Progent can assist your business to architect, setup, and service a converged business network that can simplify operations, cut costs, and accelerate the path to positive ROI. By offering Cisco broadband routers experience with Catalyst switches consulting services and Cisco Aironet wireless products integration assistance, Progent can greatly enhance the business value of your connectivity environment in Nebraska. To find out more information about Progent's services for Cisco network appliances, visit Cisco Technology Professional Expertise.
Microsoft Partner for Remote Expertise for MS Windows
Progent's Microsoft-expert online service experts can deliver computer system troubleshooting and IT assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your organization the expertise of support professionals who can assist your company with a broad variety of technology expertise such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 support,
MS Exchange Server 2019 deployment,
MS Exchange 2016 migration, Microsoft Exchange Server 2013 integration,
Microsoft Exchange Server 2010 monitoring and support,
SharePoint Server 2016 migration and hybrid deployment support,
SharePoint 2019 planning and deployment,
Skype for Business Server planning and deployment support and Microsoft Lync maintenance, Microsoft Forefront TMG administration and ISA Server 2006 maintenance, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting,
SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring,
System Center 2012 Operations Manager monitoring and reporting,
Project Server and Server Online training,
Small Business Server support, and
Windows Essentials cloud integration.
Certified Network Security Specialists
Progent provides you access to certified CISM, CISSP and ISSAP security professionals who can deliver a range of security services that can strengthen the protection of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X network against attacks or assist you to recuperate promptly from an attack. Security solutions available from Progent include: extensive security evaluation utilizing tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Metasploit and Hydra; rapid recuperation from malicious assaults; configuring firewalls; planning secure techniques for remote and mobile access; securing your messaging infrastructure against viruses, spam and directory harvest attacks; and offering continual proactive monitoring. To read more information on Progent's security support for small and midsize companies, go to Progent's Professional Services for Network Security.
Business Applications Services: Training, Programming, Integration
Progent's Apple Mac technology consultants can promote the creative facets of Macintosh computing by providing help services and training in imaging, audio, and video. Progent's support professionals offer expertise in a range of Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video production studio.
Progent's Application Experts Group offers professional consulting expertise and training in special application fields such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom programming, and training for Microsoft applications including CRM, MS Project, MS Office Word, and Office Excel. To read more about Progent's expertise, custom development, and training services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Team.
Call Center Service and Outsourcing Alternatives
Progent provides a variety of support programs for Help Desk assistance that include UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are designed primarily for companies who need the immediate availability of an effective Help Desk but who have limited funds and internal support resources. Progentís Virtual Help Desk is a seamless supplement to your existing Helpdesk resources. Progent can operate as a primary Help Desk Call Center for your organization, serve as an escalation alternative for the most challenging network issues, or be ready in those instances when your other service providers are too busy. Progent's Help Desk Call Center Consulting Services can assist you in building an effective new Help Desk Call Center or enhancing your current one, selecting or customizing Help Desk Call Center application software to meet the particular requirements of your business, or providing temporary personnel to operate online with your in-house Help Desk resources during high-demand events such as system upgrades. To find out more information on Progent's Help Desk Call Center service and outsourcing, visit Progent's Help Desk Call Center Support.
Progent's Remote Technical Support Technologies
Progent has deployed an arsenal of customized technologies, evolved during years of field experience, focused on enabling the highest quality of service for delivering online engineering support and repair for small and midsize business information networks. Progent provides secure Virtual Private Network support for gateways from a variety of popular companies such as Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN online access enables the consultants of Progent's remote service group to connect to your system without breaching network security.
Progent's sophisticated customer support database application includes thorough histories for all service provided to Progent's customers. Each active Progent staff consultant has the benefit of the history of support delivered to each customer by any staff member. This database of trouble tickets and fixes is structured as an easily accessible proprietary knowledge base that enables Progent's remote technical experts to communicate their knowledge company-wide to make sure that the efficiency of Progent's technical support grows over time. Progent's partnerships with key industry leaders such as Cisco and Microsoft make available other vast support knowledge bases and to manufacturers' in-house support personnel that enable Progent's remote service experts to come up with the best solutions promptly.
Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Expert Now
To find out how to contact a UNIX/Linux consultant or a Cisco certified CCIE for emergency phone-based engineering help in Nebraska, phone 1-800-993-9400 or go to Expert Online Computer Help.