If your business computer network is in the state of Nebraska you can depend on quick remote contact with a UNIX or CCIE-certified expert to help with the toughest problems that threaten your computer network. Progent retains one of the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified support professionals accessible online of any independent service organization in the country. Rates are competitive, charges are per minute, engagement is immediate, and support is unbeatable.
If your Nebraska small business is located outside of larger urban neighborhoods such as Omaha, Lincoln, Bellevue, or Grand Island, help from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers could be problematic when there's a network crash. This can result in lost income for your business, upset clients, unproductive workers, and distracted management. By calling Progent's online services, you have access to a Certified professional who can offer expertise when you require it to get your network operating.
Since Progent bills for telephone-based help per minute, your company owes just for support provided. Progent asks for no service activation charge. Many online support organizations have significant minimum payments or bill for each fifteen minutes or more. Progent's small granularity and simple billing mechanism save you from unexpectedly large invoices for quick repairs.
If your Nebraska company needs technical support for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's online help, phone 866-776-4368, or visit Contact Progent.
What Makes Progent's Online Support Program Unique?
Progent's experienced team of online consulting engineers offers a broad range of in-depth computer knowledge. This allows Progent's online technical support specialists to resolve the most challenging technical problems faster than is feasible with ordinary independent service firms or with the internal support resources usually found in small or mid-size businesses. Progent has refined the tools and skills to fix technical issues efficiently in many different computer configurations that feature combinations of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CISCO CCIE support experts have earned advanced credentials including Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service engineers also hold a number of high-level Cisco certifications such as Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional, Voice Professional (CCVP), and Design Professional.
In order to assist companies that maintain environments based on a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft technology, Progent's online service group offers the assistance of support specialists who hold important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide company-wide security consulting, Progent offers online contact with engineers with a variety of security certifications such as Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional engineers. The range of Progent's technical knowledge combined with Progent's group approach to repairing network difficulties streamlines service escalation, when called for, to experts with relevant competence to resolve unusually tough problems. This speeds up resolutions of urgent network problems, prevents system disruption, and minimizes maintenance bills.
For organizations in the state of Nebraska, Progent allows immediate online communication with a UNIX, Linux, Solaris, Apple macOS or OS X specialist for urgent expertise to troubleshoot computer problems that are hurting productivity and are not within the comfort zone of your ordinary IT service organization. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-Certified engineers can interface with your system with state-of-the-art remote troubleshooting tools that allow them to deliver quick and affordable evaluation and repair of critical network issues.
Services Progent's Phone-based Consulting Specialists Can Provide Your Nebraska Company
Progent's online professionals are qualified to deliver advanced assistance for an extensive set of UNIX, Apple Mac, Cisco, and Windows technologies such as:
Remote Troubleshooting and Consulting for UNIX/Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X phone-based computer service staff can help Nebraska small businesses with a broad array of IT products and technologies that include network infrastructure, messaging solutions, security consulting for networks and business processes, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or Apple macOS and OS X platforms, VMware products for server economization and centralized administration, and moving from dated applications to modern solutions based on newer versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Windows.
Progent's support experts can provide remote troubleshooting for computers based on major variants of UNIX such as:
macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
SGI/Irix or familiar Linux products such as
Cisco Network Infrastructure and Security Products
Progent is unmatched in the computer support arena for offering immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after networking engineers who qualify for this prestigious certification by completing intense examinations given by Cisco. The vast majority of Cisco CCIEs work for large corporations or nationwide ISPs, and consequently their help is not readily available to the general public.
Progent is among the few computer service organizations that makes sure that CCIEs stay available to support small and mid-size organizations. Also, Progent offers fast access to a CCIE by telephone so you can get timely support for urgent system problems that are disrupting your productivity but are not within the experience of your usual system support providers. Progent's CCIE consultants can access your environment by utilizing sophisticated remote support technology to provide rapid and cost-effective diagnosis and resolution of serious network anomalies. To learn more information concerning Progent's support for Cisco infrastructure, see Cisco Technology Consulting Support.
Microsoft Partner for Remote Consulting for MS Windows
Progent's Microsoft-expert remote support experts can provide network troubleshooting and IT support for all Microsoft server products. Progent is a Microsoft Certified Partner and can offer your business the assistance of support engineers who can help your company with a wide variety of technology practice areas such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 maintenance,
Microsoft Exchange 2019 Server integration,
MS Exchange 2016 Server planning and deployment, Exchange 2013 consulting,
Microsoft Exchange 2010 maintenance,
SharePoint Server 2016 migration and hybrid deployment consulting services,
SharePoint 2019 planning and deployment,
Microsoft Skype for Business planning and deployment consulting and Lync migration, Forefront Threat Management Gateway 2010 administration and ISA Server 2006 migration, Microsoft SQL Server 2017 consulting,
Microsoft SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server training,
Small Business Server support, and
Windows 2012 R2 Essentials migration and cloud integration.
Premier Security Specialists
Progent offers you the services of accredited CISM and ISSAP security engineers who can deliver a range of security services that can bolster the defenses of your UNIX/Linux, Solaris, or Apple macOS and OS X environment against attacks or assist you to recover quickly from an assault. Security solutions available from Progent include: in depth security analysis utilizing technologies such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Metasploit and Netcat; fast recovery from malicious assaults; setting up firewalls; planning safe architectures for remote and mobile access; securing your email infrastructure from viruses, spam and directory harvest attacks; and implementing 24x7 network monitoring. To read more information concerning Progent's security support for small and medium-size companies, see Progent's Engineering Expertise for Network Security.
Business Applications Support: Training, Customization, Problem Solving
Progent's Apple Mac technology experts can support the creative aspect of Mac computing by providing consulting services and education in graphics, audio, and motion video. Progent's support professionals offer expertise in a range of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or configuring an audio/video production studio.
Progent's Application Experts Team can supply professional engineering expertise and education in special application fields such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom programming, and training for Microsoft applications including Microsoft CRM, Project, Word, and Office Excel. For more information on Progent's consulting, custom development, and education offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Group.
Help Desk Call Center Service and Outsourcing Options
Progent provides several service offerings for Help Desk services including UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Support Services, and Call Center Operations Consulting and Staffing Services.
Progent is a Microsoft-Certified Partner and maintains a large team of Cisco-certified networking experts. Progent's Call Center staff of experienced UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are ready to provide your clients instant communication with a large support team with extensive experience in phone help and remote access repair service for small and midsize business information systems. Progent's concentration is on earning the Call Center a positive recognition as a significant contributor to business success, and Progent's target is to resolve rather than simply record problems. To read more information concerning Progent's Help Desk support and outsourcing services, visit Progent's Call Center Services.
Progent's Online Technical Support Tools
Progent has deployed an arsenal of customized tools, evolved during many years of field experience, focused on enabling the highest standard of service for providing online technical support and troubleshooting for small and medium-size company information systems. Progent offers secure Virtual Private Network support for VPN gateways from multiple popular vendors such as Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN online access enables the engineers of Progent's remote service group to link to your system remotely without breaching corporate security.
Progent's advanced customer support database application stores comprehensive histories of all service provided to Progent's clients. Every active Progent team engineer has the benefit of the details of support rendered to every client by any staff engineer. This database of issues and resolutions is organized as an easily accessible internal database that allows Progent's remote support engineers to share their knowledge with the whole team to make sure that the quality of Progent's technical support grows over time. Progent's certifications with key industry leaders including Cisco and Microsoft make available additional extensive support knowledge bases and to manufacturers' internal engineering staff that enable Progent's remote service specialists to arrive at the optimal resolutions promptly.
Contact a UNIX/Linux or Cisco Technical Support Specialist Immediately
To see how to ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Certified CCIE for emergency phone-based professional help in Nebraska, call 1-800-993-9400 or visit Urgent Remote Computer Support.