If your business computer network is in Nebraska you now have fast online technical support from a UNIX or Cisco CCIE engineer to help with the toughest problems affecting your computer network. Progent retains among the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consultants available by phone of any independent support firm in the U.S. The cost is competitive, billing is by the minute, engagement is immediate, and service is unbeatable.
In case your Nebraska office is away from major metropolitan areas such as Omaha, Lincoln, Bellevue, or Grand Island, contact with UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts is often problematic when you have a network crash. This can cause a drop in income for your business, upset clients, idle employees, and defocused executives. By utilizing Progent's online services, you have access to a Premier engineer who can offer expertise when you have to have it to keep your information system operating.
Because Progent charges for phone service by the minute, your company pays exclusively for technical help delivered. Progent requires no initialization fee. Many remote support companies have substantial minimum payments or charge for every fifteen minutes or more. Progent's by-the-minute granularity and straightforward pricing mechanism eliminate unexpectedly large bills for quick fixes.
If your Nebraska company needs online assistance for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's online support, call 866-776-4368, or see Contact Progent.
What Makes Progent's Online Support Program Unique?
Progent's seasoned staff of online support engineers possesses a wide array of world-class information technology knowledge. This enables Progent's online service experts to resolve the most challenging network trouble faster than is possible with ordinary independent service firms or with the in-house support resources usually available to small or mid-size companies. Progent has developed the tools and experience to repair problems economically in a wide variety of computer environments that incorporate combinations of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE support experts have earned advanced credentials such as Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote service team members also hold a variety of key Cisco credentials such as Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, CCSP, CCVP, CCDA and CCDP.
To help businesses that run networks based on a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft technology, Progent's online service group makes available the assistance of engineers have earned prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide high-level security consulting, Progent provides online support from professionals who have earned important security certifications including CISM consultants, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional engineers. The range of Progent's expertise coupled with Progent's team-oriented approach to repairing technical problems streamlines service escalation, if appropriate, to specialists with relevant competence to deal with particularly tough problems. This accelerates resolutions of serious problems, prevents system downtime, and minimizes technical support invoices.
For businesses throughout Nebraska, Progent offers immediate online access to a UNIX, Linux, Solaris, macOS or OS X consultant for critical expertise to troubleshoot computer issues that are hurting your business but are beyond the skill set of your ordinary network service organization. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Certified engineers can analyze your network with the latest remote support tools that allow them to provide quick and efficient diagnosis and resolution of serious network problems.
Troubleshooting Services Progent's Remote Consulting Specialists Can Provide Your Nebraska Company
Progent's network engineers can offer advanced assistance for an extensive set of UNIX/Linux, Apple OS X, Cisco, and Microsoft Windows products and technologies such as:
Online Expertise for UNIX/Linux, Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X phone-based network service team can help Nebraska companies with a broad array of computer products and technologies such as system infrastructure, messaging solutions, security expertise for computer systems and business processes, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, VMware technologies for server consolidation and centralized management, and transitioning from legacy applications to current solutions based on newer versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's service professionals offer online troubleshooting for computers based on major variants of the UNIX OS such as:
Apple macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
SGI/Irix or mainstream Linux products including
Debian GNU/Linux and
Cisco Network Infrastructure and Security Products
Progent is unmatched in the computer support industry for offering immediate and economical communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite networking consultants who are awarded this rare certification by passing strenuous examinations administered by Cisco. Most Cisco CCIEs are hired by big corporations or national ISPs, and consequently their help is not easily available to smaller companies.
Progent is one of the only IT technology consulting providers that makes sure that Cisco CCIEs are accessible to help small and mid-size organizations. In addition, Progent facilitates convenient contact with a Cisco CCIE via telephone so your company can receive timely support for complex network issues that are hurting your business but are outside the experience of your ordinary system maintenance group. Progent's CCIE engineers can connect to your network by means of the latest on-line troubleshooting tools to perform rapid and economical diagnosis and remediation of critical system anomalies.
CCIE and CCNP Authorized engineers from Progent can help your business to plan, configure, and maintain a converged information system that can simplify business processes, lower expenses, and speed time to profitability. By offering Cisco broadband routers expertise with Cisco Catalyst switches support and Aironet wireless technology integration assistance, Progent can dramatically improve the strategic value of your integrated network in Nebraska. To find out additional information about Progent's services for Cisco network appliances, see Cisco Technology Consulting Services.
Microsoft Partner for Phone-based Consulting for MS Windows
Progent's Microsoft-expert online support engineers offer computer system troubleshooting and consulting assistance for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can provide your business the expertise of support engineers who can help your company with a wide range of technology practice areas such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 support,
MS Exchange 2016 planning and deployment, Exchange Server 2013 consulting,
Exchange Server 2010 monitoring and support,
SharePoint Server 2013 application development,
Microsoft Skype for Business configuration consulting and Lync 2010 migration, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server 2006 maintenance, MS SQL Server 2017 consulting,
SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server and Server Online planning,
Small Business Server 2011 consulting, and
Windows Essentials migration and cloud integration.
Premier System Security Engineers
Progent offers you access to expert CISM and ISSAP security consultants who can deliver a variety of security services to strengthen the protection of your UNIX/Linux, Sun Solaris, or macOS and OS X network against attacks or help you to recover fast from an attack. Security services offered by Progent include: in depth security evaluation utilizing technologies such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and utilities from Metasploit and Nikto; quick recovery from virus and worm attacks; setting up firewalls; designing safe architectures for off-site and mobile access; protecting your email infrastructure from spam and DHA attacks; and implementing continual proactive monitoring. To read more information on Progent's security expertise for small and medium-size companies, refer to Progent's Engineering Support for Network Security.
Applications Services: Online Classes, Customization, Problem Solving
Progent's Apple Mac technology consultants can promote the creative facets of Mac environments by offering consulting services and education in imaging, audio, and motion video. Progent's consultants can provide expertise in a range of Mac programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or configuring an audio/video production studio.
Progent's Application Experts Team can supply professional engineering expertise and education in specific application fields including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, customization, and training for Microsoft applications such as Microsoft CRM, Microsoft Project, MS Office Word, and MS Excel. To read more information on Progent's expertise, custom programming, and education services for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Team.
Help Desk Support Alternatives
Progent provides three programs for Help Desk Call Center assistance that include UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Helpdesk Operations Consulting and Staffing.
Progent's Call Center Outsourcing Services are intended primarily for businesses who need the timely accessibility of a professional Call Center but who have limited funds and internal support bandwidth. Progentís Virtual Help Desk is a transparent supplement to your current Help Desk resources. Progent can act as a main Help Desk Call Center for your organization, represent an escalation alternative for the most challenging technical issues, or be available in overflow situations when your ordinary service providers are too busy. Progent's Help Desk Call Center Consulting Services can aid you in establishing an effective new Help Desk or enhancing your current one, selecting or programming Call Center software products to meet the particular requirements of your company, or providing supplemental staff to work online in conjunction with your in-house Call Center group to handle high-demand scenarios like system upgrades.
Progent is a Microsoft-Certified Partner and has a large team of Cisco-authorized network infrastructure specialists. Progent's Call Center staff of experienced UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft professionals can offer your clients instant communication with a dependable support resource with extensive experience in telephone-based help and remote access troubleshooting for small and medium-size business information systems. Progent's concentration is on earning the Help Desk Call Center a positive recognition as a significant contributor to business productivity, and Progent's target is to fix rather than just record problems. To learn additional information about Progent's Help Desk Call Center support and outsourcing, go to Progent's Call Center Support.
Progent's Remote Support Tools
Progent has developed a set of customized technologies, evolved during many years of field experience, focused on promoting the most advanced standard of service for providing online technical support and troubleshooting for small and midsize business information systems. Progent provides secure Virtual Private Network support for VPN gateways from multiple leading companies including Microsoft, Cisco, Sonicwall and Watchguard. Protected VPN offsite connectivity enables the engineers of Progent's Technical Response Center to interface to your environment without breaching system security.
Progent's sophisticated customer support reporting system includes extensive records for all support provided to Progent's clients. Every authorized Progent staff consultant has access to the details of services rendered to each client by any team engineer. This database of issues and resolutions is structured as a readily retrievable proprietary knowledge base that permits Progent's remote support engineers to communicate their knowledge company-wide to make sure that the effectiveness of Progent's support services improves over time. Progent's certifications with major industry leaders such as Cisco and Microsoft make available additional vast support databases as well as to manufacturers' in-house engineering staff that enable Progent's online consulting experts to find the optimal solutions promptly.
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Expert Immediately
To see how you can ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco CCIE for urgent remote engineering help in Nebraska, call 1-800-993-9400 or go to Urgent Remote Computer Support.