For small office computer networks located within the state of Nebraska, Progent's Microsoft and Cisco qualified technicians can provide remote phone help and remote troubleshooting to solve your computer network problems quickly and cost effectively. Progent has acquired enterprise-class skills, advanced software tools, and support knowledge bases to diagnose and resolve computer network problems while avoiding the cost and time delays normally associated with on-site service calls.
If your Nebraska small business is situated outside of the larger metropolitan areas such as Omaha, Lincoln, Bellevue, or Grand Island, your nearby computer support options may be limited in technical capability, or unavailable during urgent situations. This results in a computer network that is unstable or causing efficiency loss due to technical issues going unresolved for too long. Progentís team of network consultants average more than 10 years of real-world IT industry experience, in the trenches of computer network support, performing a large range of technical projects for a broad range of clients. This means you get not only the technical know how needed for the task, but a consultant with field proven methods for applying those skills to deliver cost effective network solutions.
Simple Sign-on and Pricing Model
Progent's easy per-minute billing model has no complex contracts, retainers or hidden charges. Many competitors have minimum billable time or other additional fees that drive up support costs. For remote support during normal working hours, you only get charged for the actual time spent resolving your issue. If it only takes ten minutes to resolve your issue, then you are only charged for ten minutes. For advance scheduled on-site service work booked more than twenty-four hours in advance, you are billed exclusively for the time when a Progent expert is actually on premises working on your issues. Just Progent's competitive by-the-minute rate. For emergency same-day onsite service calls, you might have to pay for our engineerís travel time, but not an increased emergency rate. Because Progent has a large pool of expert consultants located throughout the entire service territory, an available expert is usually near to assist. Progent can in addition dispatch on-premises service to the majority of zip codes in the U.S. within one business day of receiving a support call. Progent's online support team has delivered help to small businesses in every state in the U.S (Refer to Progent's nationwide testimonials.)
Android Smartphone Integration
Progent's Android smartphone and tablet integration consultants have years of experience providing online and on-premises assistance for organizations of any size who want to integrate Android phones into their information networks so that mobile clients can communicate and collaborate while on the go. Progent has the breadth of know-how to solve technical problems that involve numerous vendors and that represent a combination of legacy and current information technology. Progent provides affordable online consulting to help you with any stage of designing, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can deliver as-needed support to help you to resolve particularly challenging IT issues, or Progent can provide outsourced or co-sourced project management services to help you complete major IT projects on schedule and on budget. Progent can help with on-premises, cloud-based, or hybrid network environments and can provide expertise with operating systems, applications, management utilities and hardware infrastructure. Progent also offers customized group or individual classes to show you how to manage and use Android phones and tablets securely and productively.
Immediate Help for Urgent Issues
With Progentís urgent online computer troubleshooting services, your company can get instant support for issues that are causing network disruption. Remote support does away with the long wait and increased cost associated with in-person computer support. For ordinary IT management work, Progentís off-site support engineers can perform most jobs within minutes of receiving a request, instead of forcing you to live with a problem for hours for on-premises help to arrive.
Part-time CIO Services
Progent can supply companies with an information management expert who can function as a temporary or part-time Chief Information Officer. This experienced IT officer can offer strategic direction to assist you to integrate appropriate IT products to improve business operations so they match better with your corporate objectives. Your business can create and implement a well thought out information technology strategy without incurring the expense of a full-time Chief Information Officer. Key tasks Progent's temporary Chief Information Officer can carry out include strategic planning, establishing technology budgets, creating and tracking models for TCO, analyzing business processes, negotiating with vendors, establishing security standards, cash flow management, streamlining network management, patch management, IT asset documentation control, and disaster recovery planning.
Microsoft Windows 8.1 Management and Troubleshooting and Migration
Progent's certified Windows 8.1 consultants can deliver a range of technical services to help organizations of all sizes to maintain, manage, and repair IT systems that include workstations, notebooks, tablets, or Windows phones powered by Windows 8.1. Progent's consultants also offer Windows 10 migration support.
Amazon Web Services (AWS) Integration Consulting
Progent's Amazon AWS integration consultants can provide affordable remote support to assist companies of any size to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for scalable low-latency storage, and Glacier for low-cost archival storage. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, architectural design and review, testing, configuration, administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN access and can help you deploy cloud-based or hybrid networking models that efficiently incorporate Amazon AWS cloud services. Progent offers as-needed support or Progent can deliver project management outsourcing services to help you move efficiently to the Amazon AWS platform.
Video Conferencing Consulting Support
Progent offers the services of an accredited video conferencing and telepresence engineer with an extensive background deploying products from the leading telepresence providers such as Cisco/TANDBERG, Polycom, and LifeSize and can assist you to design, configure, upgrade, or troubleshoot a telepresence environment that preserves your current investment and maximizes the business value of your information network. Progent also offers the expertise of infrastructure consultants able to help companies of all sizes to create and maintain a network that provides the speed, dependability, protection, and expandability required to accommodate your telepresence solution.
Office 365 Integration with On-premises Exchange
Microsoft has made a strong effort to enable seamless hybrid networks that combine Office 365 and local Exchange deployments. This allows you to have some Exchange mailboxes located on your physical datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can assist you with any phase of designing, integrating and debugging your hybrid Office 365 solution. Progent's Exchange consultants can deliver occasional expertise to help you resolve stubborn technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is carried out on time and within budget. To find out more about Progent's consulting expertise for integrating Office 365 and on-premises Exchange systems, go to Office 365 integration with on-premises Exchange.
Cisco Jabber Deployment and Management Consultants
Progent's Jabber consultants can provide online or onsite expertise to help businesses of any size to design, deploy, manage, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent can provide advanced expertise for the technologies that go into creating an end-to-end Cisco Jabber collaboration solution such as Cisco network appliances and management software, Microsoft Office 365 applications, Windows and Mac desktops, Apple iOS and Google Android smartphones and tablets, SIP trunking, Wi-Fi networks, cyber security, cloud computing, telepresence systems, PBX systems, disaster recovery preparedness, and other components of a cohesive collaboration ecosystem.
Design and Configuration Consulting for Cisco's Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified Wi-Fi experts offer Cisco Aironet wireless access point planning and deployment consulting and Cisco wireless controller consulting to help you benefit from the IEEE 802.11ac Wi-Fi specification to get three times the speed for your wireless LAN while expanding the area covered.
Contact a Progent Network Consultant
To find out how to contact a Progent computer consultant for online or onsite assistance in , call 1-800-993-9400 or go to Remote Computer Support.