For small office computer networks located anywhere in the state of Nebraska, Progent's Microsoft and Cisco qualified technical team members can deliver remote phone support and remote troubleshooting to fix your computer network issues fast and affordably. Progent has acquired enterprise-level skills, software tools, and support databases to identify and resolve computer network problems while avoiding the high cost and time delays associated with onsite service visits.
If your Nebraska business is situated outside of the larger urban areas such as Omaha, Lincoln, Bellevue, or Grand Island, your local computer network support options may be limited in expertise, or unavailable during an emergency. This can result in a network environment that is unusable or causing wasted time due to technical problems persisting for too long. Progentís group of seasoned network professionals average more than ten years of real-world computer industry experience, in the trenches of network support, performing a extensive range of technical projects for a extensive range of customers. This means you get not just the technical know how needed for the task, but a professional with field proven methods for applying that expertise to provide affordable network solutions.
The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service based on a phone discussion with a Progent information assurance expert. The fact-finding interview is designed to help evaluate your company's preparedness either to block or recover rapidly from a ransomware incident. Progent will work with you personally to gather information about your existing security profile and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow industry best practices to build an efficient AV and backup/recovery environment that meets your business requirements. For additional information, visit Progent's ProSight Ransomware Preparedness Report Service.
Citrix Virtual Windows Desktop Consulting
Progent's Citrix desktop virtualization experts can assist your business to design, install, manage, and support a virtualized Windows desktop and application delivery solution by offering XenDesktop expertise and XenApp support services. Progent's Cisco-certified CCIE network consultants can help you optimize your network infrastructure for distributing server-side and client-side applications, and Progent's remote datacenter management and support experts can assist your organization to administer and support a remote datacenter that features high uptime, enhanced security, and rapid recovery. Progent's Citrix technology experts can also assist you manage and support additional virtualization products from Citrix by offering XenServer expertise and Citrix Essentials for Hyper-V support.
Integration Help for Office 365 Apps and Services
Office 365 is Microsoft's extensive family of client productivity apps and cloud services offered on a subscription basis. Office 365 applications and cloud-based services are offered in a variety of product bundles intended for markets from individuals and home offices to enterprises. Progent offers fast and affordable remote access to consultants with in-depth knowledge of Microsoft, Mac, iOS, and Android platforms. Progent can help you to understand the many subscription plans available with Office 365 and integrate your network with Office 365 in a way that delivers top business value. Progent's Office 365 integration consultants offer expertise with cross-vendor networks that include Windows, macOS, and Linux software. Progent can also assist your business to build and maintain hybrid networks that seamlessly combine on-premises and cloud-based products and services.
Exchange Server 2016 Migration Support Services
Progent's MS Exchange 2016 Server experts can help you in any and all facets of your migration to Microsoft Exchange Server 2016 such as planning high availability infrastructure for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Microsoft Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; planning, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; providing client remediation with Office desktop or Office 365; and setting up Outlook on the web.
Eliminate Reliance on an Individual Freelance Consultant
By developing a relationship with a full-service computer consulting and support company such as Progent rather than with a freelance consultant, your company is assured fast access to capable experts whenever you require them. You no longer have to worry that sickness, training, vacations, or conflicting jobs with different clients will leave you with no support when you have a crisis.
Microsoft Desktop Virtualization Consulting Services
Microsoft's desktop virtualization solutions reduce the effort needed for IT administrators to deploy software programs so that they are standardized across a corporate user base, provide the ability to control rights to business information, and enable fast deployment of additional or upgraded workstations. With Microsoft Windows Server 2016, the Terminal Services tool has been revamped and named Remote Desktop Services or RDS. Microsoft's new VDI infrastructure behind RDS simplifies desktop connectivity, enhances performance, strengthens data security, centralizes management, and provides a nearly transparent client experience. Progent's desktop virtualization engineers can assist you to evaluate the strategic advantages of Microsoft's virtual desktop solutions, configure test and on-line environments, improve your system infrastructure to support virtual clients efficiently, assess and resolve security problems, and educate your IT administrators to utilize best practices to achieve a fast ROI from client virtualization.
Disaster Recovery/Business Continuity Planning Consulting Services
Progent offers advanced remote expertise for business continuity planning, validation, and training to help you to respond to potential catastrophes, reduce service disruption for your vital network operations, avoid lost information, and comply with examiners' letters and contractual requirements. Progent's business continuity experts can work closely with your management and IT support staff to perform risk evaluation, identify dependencies, identify human and physical assets required to run your organization, determine key IT services and define acceptable recovery times, qualify hot backup centers, set up secure offsite connectivity for key employees, plan notification systems and assign duties for personnel, document a complete recovery and test plan, and train key people to execute your agreed upon solution. Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to create an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud deployments utilizing failover cluster technology field-tested in Microsoft's massive Azure cloud.
Oracle DBA Support and Software Programming
Progent offers online access to an Oracle certified consultant for Oracle database administration support or an Oracle application developer. Progent can help you to develop effective mechanisms for critical Oracle DBA tasks such as database tuning, backup and restore strategies, and information protection, or train your IT staff to follow industry best practices for simplifying various management procedures. Progent can also provide the support of a PL/SQL developer to assist your company to build, tune, enhance, or migrate Oracle programs that can range from forms to database-powered web sites. Progent has experience using Oracle SQL Developer, SQL *Plus, and JDeveloper and can also help you to optimize existing SQL programs using Oracle's SQL Tuning Advisor.
Microsoft Access Application Programming
Progent's Office Access consultants can provide affordable remote consulting services for all releases of Office Access including Access desktop and Access Web App and can provide expert assistance for application programming, database migration, performance tuning, BI reporting, and maintenance. Progent also offers custom online classes for Access application development and DBA services.
Responsiveness of Progent's TRC for Online Computer Support
Progent's Technical Response Center is dedicated to delivering the highest quality of remote IT support services available for both urgent as well as non-critical issues. For urgent problems that impact multiple users, key people, or a line-of-business application, the Technical Response Center is set up to respond in one hour or less. For non-critical problems, the TRC will within two hours. Regardless of criticality, your ticket will be generated promptly and accurately, You will be sent an acknowledgement from the ticketing system, and the TRC will check with you on every resolved issue to make sure you are comfortable with the resolution and ready to close the trouble ticket. Learn more details about Progent's TRC Customer Commitment.
Microsoft Exchange Server 2010 Upgrade Consulting
Progent's Microsoft-certified Exchange Server 2010 consultants can assist your organization to maintain and debug your existing Exchange 2010 Server deployment or give you access to the assistance of certified Exchange 2016 consultants and Exchange Online consultants to help you assess the benefits of migrating to a modern version of Exchange Server that delivers fast ROI by improving your productivity, cutting the cost of equipment and service, streamlining management, and consolidating your vital communications technologies.
Progent's Consulting and Development Support for Amazon Marketplace Web Service
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to streamline their business processes by automating key sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales, vendors can broaden their market, reduce their cost of sales, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and speed up your return on investment.
Spam and Virus Filtering Services and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of top data security companies to provide centralized control and comprehensive security for your inbound and outbound email. The powerful structure of Email Guard combines cloud-based filtering with an on-premises security gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to inbound threats and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a further level of inspection for incoming email. For outbound email, the local security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Exchange Server to track and protect internal email that stays within your security perimeter. Find out about the entire ProSight series of low-cost outsourced network management services for small and medium-size businesses.
Cisco ASA Firewall and PIX Firewall and Firepower Services Support
The current Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more value than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-premier CCIE network experts can help you to manage your existing PIX or Cisco ASA 5500 security appliances or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and on-premises support for ASA 5500-X firewalls with Firepower Services and can help your business to plan, integrate, optimize, administer and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
Contact a Progent Computer Support Expert
To learn how to get in touch with a Progent network consultant for online or onsite expertise in , call 1-800-993-9400 or go to Remote Network Help.