Enterprise Disaster Recovery/Business Continuity Expertise
NetApp-certified MetroCluster Integration Consultant
Solutionj Design, Management and Troubleshooting
Additional Topics of Interest
wireless IP phones and Aironet APs Support
Integration Services 802.11x Wireless
Progent's Cisco-certified Wi-Fi integration experts can help you to configure, manage, and troubleshoot Cisco Wi-Fi devices such as Aironet and Meraki Wave 2 wireless access points plus Cisco's Wireless Network Controllers.
Barracuda Backup and VMware On-site Support
Top Ranked Engineer Barracuda Backup Live Backup
Barracuda Backup is a low-cost, subscription-based backup/restore platform for small and mid-size organizations. A Barracuda Backup solution can incorporate a purpose-built physical storage device built by Barracuda or a software-based appliance with similar functionality but which uses your existing storage hardware. Barracuda Backup protects critical business data generated on-premises, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting services to help your business to design, configure, manage and troubleshoot a BDR solution based on Barracuda technology.
Professionals Windows desktop virtualization
Citrix XenDesktop desktop virtualization Consultant
Citrix offers a comprehensive family of products that deliver enterprise-grade manageability, expandability, and performance for virtualizing servers and for centralized distribution of Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For making and administering virtual servers, Citrix offers XenServer and Essentials for Hyper-V. Progent's Citrix-certified consultants can assist you to assess the strategic benefits of Citrix virtualization products and help you design, test, deploy, troubleshoot, and support Citrix virtualization platforms.
Call Center Management Services Onsite Technical Support
Service Desk Outsourcing Support On-site Technical Support
Progent offers several basic kinds of Call Center services including Microsoft Helpdesk Outsourcing Services, Virtual Helpdesk Support, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft professionals gives your clients convenient access to a reliable support group with extensive experience delivering phone support and online repair for networks powered by Microsoft products. Progent's focus is on earning the support Helpdesk a respected image as a key contributor to company performance. Progent's goal is to fix and not simply report problems.
Engineers Information Assurance
Remote Consultant Services GIAC Security and Compliance Test
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of computer security professionals. GIAC accreditations are recognized by businesses and government organizations all over the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer help with any of the security disciplines addressed under GIAC certification including auditing infrastructure vulnerability, incident management and response, intrusion detection, web services security and security information and event management (SIEM) solutions.
Call Center Sharing Economics Consultant Services
Microsoft and Cisco Certified Expert Extended Support Desk Cost Savings Remote Support
Progent's Help Desk management and co-management service programs help companies to reduce costs and improve productivity.
Citrix Disaster Recovery IT Services
Essentials for Hyper-V Professionals
Progent's Citrix experts can assist your organization to assess the business benefits of the available versions of Citrix Essentials for Hyper-V, assist you to use Citrix administration utilities in your Microsoft Hyper-V environment, and demonstrate to you how you can deploy Citrix Essentials for Hyper-V to enhance the responsiveness, uptime, flexibility, and fault tolerance of your virtualized environment while reducing the cost of resources and operations and simplifying administrative tasks.
Windows Server 2019 USB Drive Witness Technology Consulting
Microsoft Certified Expert Windows Server 2019 Windows Defender ATP Integration
Progent's certified Windows Server 2019 experts can assist your organization to design and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers major improvements in capacity, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, availability, and container support.
Cisco Planning Experts
Cisco Management Small Business IT Consulting Group
Progent can help your organization to utilize Cisco's infrastructure technology to create a robust basis for your local, cloud-centric, or hybrid data center and streamline operations in vital areas such as compute and storage utilization, security and compliance, versatility, reliability, and disaster recovery.
An index of content::
Smartphone patch management Consultant
Best Software patch management services Technology Professional
Progent's managed services for software/firmware update management provide organizations of all sizes a versatile and affordable solution for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, such as printers, network infrastructure appliances such as routers and wireless access points, and Internet-of-Things devices like sensors and robotics.
Technology Consulting Windows Server 2012 R2 Data Deduplication
Expert Microsoft Certified Windows Server 2012R2 Server Manager Online Support Services
Progent's certified professionals can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, create pilot systems and rollout plans, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT management staff, develop an enterprise-wide security strategy, automate network administration, help with application development, and generate and test a disaster recovery/business continuity plan.
Technical Support Catalyst 802.11ax Wireless
Consultant Catalyst Wi-Fi 6 and Wi-Fi 6E AP Planning
Progent's Cisco Catalyst 9100 Series 802.11ax AP consultants can provide economical online and onsite support for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
24x7x365 Outsourcing System Center 2016 Azure Integration
System Center 2016 Security and Compliance Online Technical Support
Small to mid-sized companies can now enjoy all the benefits of Operations Manager and also have quick access to Progent’s Microsoft and Cisco Certified IT consulting experts. With Progent's economically priced network service programs, small organizations can choose a simple Microsoft System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package. Progent supports Operations Manager 2007 to provide small business networks enterprise-class availability, security, and performance.
Microsoft Expert Excel Slicers Information Technology Consulting Firm
24x7x365 Microsoft 365 Security Server Consultant
Progent's Microsoft Office and Microsoft 365 consultants can help businesses of any size to integrate Microsoft Office desktop and Microsoft 365 applications including Office Excel, Word, PowerPoint, Outlook, Microsoft Access, Project and Publisher into a seamless solution that provides fast return on investment and enables improved business outcomes. Progent can help your company to interface Microsoft Office or Microsoft 365 applications with one another and with additional core Microsoft technologies such as SharePoint, Exchange Server and Microsoft SQL Server running on-premises or hosted in the cloud. Progent can also assist you to resolve compatibility problems with different versions of Office desktop and offers customized online training to individuals or teams.
Linux Online Consultant
Sun Solaris Remote Specialist
Progent provides national remote technical support and consulting services for companies that operate Solaris environments or whose information systems feature a mix of Solaris and Microsoft products. Remote technical support provides maximum leverage for your information technology budget by protecting user efficiency and limiting the hours charged for computer analysis and repair. Advanced remote support tools and experienced service specialists and engineers allow Progent to solve the majority of network problems without squandering time and expense by going to your site. In most of situations your network issues can be remediated over the phone or via a combination of telephone help and remote network analysis. Progent can make available Cisco CCIE infrastructure engineers and CISA premier security professionals to assist you with the most difficult network problems.
ASA 5500-X Firewall with Firepower Support
Immediate Support and Integration Cisco Firepower
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance boost over Cisco's popular ASA 5500-X firewalls and include unified control of modern cybersecurity features like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist your organization to design and carry out an efficient upgrade to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower firewalls with Cisco's cloud-based services to build and centrally manage IT environments that span local offices, data centers, and cloud resources.
Windows 8.1 Storage Spaces Integration Firms
Consultancy Microsoft Windows 8.1
Microsoft Windows 8.1 is designed to power computers ranging from smartphones and tablets to engineering workstations. A wealth of innovative capabilities, such as its touchscreen support and signature live tiles GUI, provide a wide selection of advantages for organizations who understand how to put them to work. Progent's Windows consultants can help bring your business up the learning curve with Microsoft Windows 8.1 and make sure you derive significant competitive advantage from the operating system's many technical enhancements.
Juniper SSG140 Router Protection
Juniper SSG Series Firewall Cybersecurity Contractor
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Network Administration Remote and Mobile Email Access
Cisco Certified Expert Spam filter Small Business Network Consulting Group
Progent's Microsoft-certified experts have two decades of experience providing e-mail and integrated telecommunications/email solutions for companies. Progent offers economical Microsoft Exchange 2007 Server consulting services to strengthen email security and virus defense, achieve high availability email, and facilitate remote and wireless email access. Progent’s Microsoft Exchange consulting and support offerings can aid you in planning and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT system or outdated Microsoft Email software such as Exchange 5.5 to Microsoft Exchange Server 2010.
Urgent System Backup Network Security Evaluation
Spam Filtering Forensics Services
For small and midsize businesses, network security and information assurance and regulatory compliance can be excessively complex to stay ahead of yet too risky to ignore. The largest biggest institutions have been breached, and the leading cloud service providers have occasionally been taken down. It looks like there's no place to hide. Progent has made it economical for small and midsize organizations to carry out vital IT security tasks successfully by providing the advantage of billed time to the nearest minute without any minimum charge for remote support. This means you can have the help of a world-class information expert to deliver just the knowledge you need whenever you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist you with any aspect of network security including security assessments, malware screening and recovery, spam and email content filtering, email data loss protection, regulatory compliance reporting, and creating a comprehensive security plan.
Home Based Microsoft Consulting Telecommute Jobs
Telecommuting Job Customer Documentation Consulting
Progent's business climate will allow you to become a better consulting professional by improving your information technology skills and increasing the loyalty of your clients. Progent delivers this commitment by attracting the top consulting talent for you to work with, offering an advanced network and communications architecture, running proprietary application utilities to enable the highest quality of support, and by streamlining proven business structures for attracting and retaining clients.
Duo Two-factor Authentication (2FA) On-site Technical Support
Two-factor Authentication (2FA) Remote Troubleshooting
Progent's Duo services incorporate Cisco's Duo technology to defend against password theft by using two-factor authentication (2FA). Duo enables single-tap identity confirmation on iOS, Android, and other personal devices.
Amazon Marketplace Web Service development Contract Programming Firm
Amazon MWS integration Programming
Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to streamline their business processes by automating key sales functions such as listings, orders, payments, fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales processes, merchants can broaden their reach, lower their operating costs, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you cut development time and costs and expedite your ROI.
After Hours Microsoft 365 migration PowerShell Integration Services
Microsoft Expert Microsoft 365 PST migration On-site Technical Support
Microsoft supports seamless hybrid ecosystems that integrate Microsoft 365 and on-premises Exchange deployments. This permits you to have certain Exchange mailboxes hosted at your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can assist you with any phase of designing, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver as-needed support to help you through stubborn technical issues and also offer extensive project management outsourcing to make sure your hybrid Exchange solution is successfully completed on schedule and within budget.
Wi-Fi Site Survey Consultant Services
Wi-Fi RF Coverage Maps Online Troubleshooting
Progent's Wi-Fi site survey services assist you to design, deploy and troubleshoot a Wi-Fi network adapted to your facilities, providing you a wireless solution that delivers the reception, performance, density, QoS, data protection, and roaming capability your business requires. Wi-Fi site survey services from Progent include remote predictive analysis for planning a Wi-Fi LAN and on-premises survey services for validating, optimizing, and debugging an operational Wi-Fi network.
Development Company Amazon EC2 AMI
Amazon S3 disaster recovery Designer
Progent offers cost-effective remote consulting to help businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can assist you with every phase of Amazon AWS integration including needs analysis, readiness assessment, architectural design and review, pilot testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.
24 Hour Specialist Apple Mac Spam Filtering
24-7 Mac Snow Leopard Security Online Troubleshooting
Progent's CISM-certified security staff can help you safeguard your Apple Mac environment through expert services including performing security audits, recovery from virus and worm attacks, setting up firewalls, integrating secure off-site and mobile connectivity, installing automated software for defense against viruses, spam, and directory harvest attacks, and developing a comprehensive security plan appropriate for the specific goals of your corporate network.
Business Continuity Testing Consultant Services
Open Now QoS Test Lab Professional
Progent's Test and Training Lab located at the QTS Colocation Center can be used for piloting line-of-business applications, creating efficient migration procedures, assessing and optimizing performance, planning or verifying disaster recovery strategies, resolving compatibility problems, and building training environments for the latest products and technologies. For Progent customers without sufficient in-house resources to configure effective test systems, the lab cuts capital costs and engineering risk and helps keep critical network projects on schedule.
Barracuda Backup Offsite Vaulting Integration Support
Top Ranked Online Troubleshooting Barracuda Backup P2V Recovery
Barracuda Backup is an affordable, subscription backup/restore platform for small and mid-size businesses. A Barracuda Backup deployment can include a purpose-built hardware storage device manufactured by Barracuda or a virtual appliance with comparable features but which uses your own storage infrastructure. Barracuda Backup protects critical company data produced on-premises, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad range of consulting support services to assist your business to plan, configure, manage and troubleshoot a backup and disaster recovery system built on Barracuda Backup.
Open Now Server Monitoring Engineer
Server and Desktop Monitoring and Reporting Troubleshooting
ProSight LAN Watch is Progent’s server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system operating efficiently by tracking the state of vital assets that power your network environment. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your specified IT staff and your assigned Progent consultant so any potential issues can be resolved before they can disrupt productivity.
Online Consulting Macintosh OS X
Support and Integration OS X
Progent's consultants offer Apple macOS and OS X users a range of services including workstation support, Apple macOS and OS X consulting, Mac co-existence with Windows environments, Entourage and email help, security services, and custom training. Progent can assist businesses to upgrade to macOS from OS X or earlier editions of Mac OS X and Progent can provide help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with iPhone support and iPad synchronization, or moving to Apple's iCloud. For business networks built exclusively on Apple macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the difficulty of planning, integrating and supporting a network infrastructure that is available, safe, fast and able to achieve your organization's business goals.
24 Hour Microsoft Virtual Server 2005 Technology Professional
Microsoft Virtual Machines Support and Setup
Microsoft Virtual Server 2005, run on the Microsoft Windows Server 2003 platform and powered by software originally developed by Connectix, delivers the performance necessary to accomplish hardware reduction, software migration, and server isolation projects via virtualization techniques in an enterprise-ready computing network with advanced scalability, manageability, and reliability. Microsoft has aimed Virtual Server at businesses who want to enhance ROI in software development and piloting, migration from outdated line-of-business applications, and hardware consolidation. Progent's professional Virtual Server consultants can help your company to assess and integrate MS Virtual Server 2005.
Microsoft Operations Manager Case Studies
MOM 2005 Case Study
Before Progent’s MOM-based solution, network problems were approached reactively, once users were impacted by them. With the benefit of proactive, computer generated alerts and trend analyses sent by Microsoft Operations Manager, Progent is now able to address server problems before they grow to be critical enough to impact network uptime. Because of Microsoft Operations Manager, Progent can deal with potential problems before clients suspect that the problems are there. Progent has background with MOM 2005 and MOM 2000 to deliver small company IT systems enterprise-class service continuity, security and performance.
24x7 Windows Applications on Apple Mac Remote Technical Support
Microsoft Virtual PC for Mac Configuration
For businesses with a mix of Mac and Windows desktops, there exist two popular solutions for running Microsoft Windows-dependent software on an Apple Mac: remote access to an actual Windows PC or local emulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to attach an Apple Mac to a networked Microsoft Windows-powered PC to use Microsoft Windows applications and access system resources. Microsoft's Virtual PC for Apple Mac simulates Microsoft Windows on an Apple Mac computer so you can use Windows programs locally. Progent's Mac technology consultants can assist you to manage these solutions for using Microsoft Windows programs on your Macs and can in addition help your company to assess and install other solutions for Windows platform simulation.
Zero Downtime Clustered Servers Consulting Services
Fault Tolerant Server Clustering Computer Consulting
Progent offers Microsoft Windows 2003 Cluster Server consulting to help your organization utilize non-stop server clusters that can deliver 100% operation. Windows cluster servers for zero-downtime networks include Microsoft Windows Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster Server. By assisting you t plan fault-tolerant server clustering environments around Windows Server 2003 Cluster, Progent’s Premier Windows experts ensure that your zero-downtime server clusters are configured to optimize the strategic value of your computer system.
ProSight Email Encryption Engineer
Professional Email Virus Fingerprint
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to provide centralized management and comprehensive security for all your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most threats from making it to your network firewall. This reduces your vulnerability to external attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a deeper layer of analysis for incoming email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, DLP, and encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email that stays inside your security perimeter.
Onsite Technical Support 64-bit Upgrade
64-bit Computing Professional
Progent’s Microsoft-expert consultants can assist you to update your servers and/or desktops from 32 bits to 64 bits. Progent can assist you to understand the costs and advantages of upgrading to 64-bit computing, design an affordable migration process that reduces business disruptions, and offer economical, expert remote help to assist your company to configure 64-bit software and application programs on your existing hardware.
After Hours Server and Desktop Monitoring and Reporting On-site Technical Support
ProSight Remote Server Management Integration Support
ProSight LAN Watch is Progent’s server and endpoint remote monitoring service that uses advanced remote monitoring and management (RMM) technology to keep your network operating at peak levels by checking the health of critical assets that power your network environment. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your specified IT management personnel and your assigned Progent consultant so all potential issues can be addressed before they can disrupt productivity.
Solaris Consulting
Sun Solaris Support Outsourcing
If your office computer system mixes Solaris platforms with MS Windows, Progent can help you to integrate your servers into a cohesive network that allows all your operating systems to run side by side for simple administration, seamless dataflow, high dependability, enhanced performance, and strong protection. Progent's Solaris and MS Windows coexistence support services include network architecture integration and service, consulting for Windows services for UNIX, online network monitoring and management, remote technical support and repair, on-site technical support, and Contact Center support.
7800 Series IP Phone Specialists
Support Outsourcing Cisco VoIP Phones and IM
Progent's Cisco certified networking experts offer high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
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