Enterprise Disaster Recovery/Business Continuity Consulting
NetApp-certified MetroCluster Integration Consultant
Solutionj Design, Management and Troubleshooting
Additional Topics of Interest
Automated Server Monitoring Engineer
Automated Desktop Inventory Setup and Support
ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to keep your network running efficiently by checking the state of critical devices that drive your network environment. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your specified IT management personnel and your assigned Progent engineering consultant so that all looming issues can be addressed before they have a chance to impact productivity.
Co-managed Service Desk Costs Support and Setup
Shared Help Desk Economics Remote Technical Support
Progent's Help Desk Call Center outsourcing and co-sourcing service programs help organizations to cut costs and improve productivity.
Technical Consultant Shared Support Desk
Shared Computer Support Help Desk Online Consulting
Progent's Network Help Desk Call Center Outsourcing Services for desktop technical support are intended especially for small businesses who require immediate availability of a Help Desk Call Center with professional telephone support and full escalation options but who have to work within a restricted IT budget. Important features of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Phone Support, Secure Remote Access Provisioning, System Evaluation, Problem Prioritization, Virtual Help Desk Support, Per Minute Billing, and Help Desk Call Center Applications Recommendation and Deployment.
SQL Server 2017 Reporting Services Support Outsourcing
SQL Server 2017 High Availability Support and Integration
Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to evaluate the business advantages of migrating to SQL Server 2017 and can help you to plan and implement an efficient migration of your databases and applications to any network model including onsite, cloud-based, or hybrid. Progent's SQL Server experts offer remote or onsite support ranging from on-demand architecture review or debugging to end-to-end project management and co-management to make sure your SQL Server 2017 initiative is successfully completed on schedule and on budget.
Microsoft Certified Windows 10 Engineers
Windows 10 Edge Online Support Services
Progent's Windows consultants can help businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from an older release of Microsoft Windows. Remote and on-premises evaluation and upgrade support for Windows 10 provided by Progent's consultants include ROI analysis, project coordination, application compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid integration, mobile management and synchronization, teleworker connectivity, security and compliance, streamlined deployment and administration, infrastructure optimization, wired/wireless convergence, disaster recovery planning, webinar training for network management personnel and users, and post-migration technical help.
ProSight SSL certificate management Consulting
Top Quality Professionals domain expiration management
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect data related to your IT infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your network documentation, you can save up to half of the time spent looking for vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether you're making enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require when you need it.
Microsoft Teams PSTN Gateway Engineers
Consultants Microsoft Teams VoIP
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IT Consultant MSP360 B2 Backup Storage
MSP360 B2 Backup Storage Setup and Support
Progent's data protection experts can assist your company to create, implement and debug a backup/restore solution built around MSP360 technology. MSP360 enables file or image-based backup/recovery for virtual machines and physical computers, works with all popular public clouds, and allows you to create a data protection ecosystem with a minimum RTO and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and remote management of your backup environment to prevent data loss resulting from user mistakes, computer errors, ill-intentioned users, and external assaults such as ransomware. For details, see ProSight Data Protection Services 360 Backup solutions.
Office 365 Outlook Integration Help and Support
After Hours Microsoft 365 SharePoint Online Integration Online Troubleshooting
Progent can assist you to understand the wealth of subscription plans available with Microsoft 365, previously branded Office 365, and configure your network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with multi-platform environments that include Windows, macOS or OS X, and Linux software. Progent can also help you to build and maintain hybrid networks that transparently integrate on-premises and cloud resources.
Microsoft 365 AD FS Technology Consulting Services
Microsoft 365 Gmail migration Technology Consulting
Microsoft 365 Exchange Online allows you to use cloud-resident virtual machines, mailboxes and other email infrastructure to lower hardware costs and administrative overhead. You can deploy Exchange Online to host all your mailboxes, or you can integrate a hybrid architecture that incorporates both local and cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide affordable remote support to help your organizations to assess the benefits of Microsoft 365 Exchange Online, plan a network topology that makes sense for your functional requirements and budget, implement an efficient migration from your current Exchange organization to one that includes Exchange Online, train your management staff and users, and deliver ongoing consulting and troubleshooting.
An index of content::
Network Engineer Windows Applications on macOS
Windows PC Simulation on Apple macOS Computer Consultant
For businesses that have a mix of Mac and Windows computers, there are two popular alternatives for using Windows-only applications on a Mac: remote access to a physical Windows PC or local simulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection for Mac allows you to connect an Apple Mac to a networked Windows-powered PC to use Microsoft Windows applications and access network resources. Virtual PC for Mac simulates Windows on a Mac computer so you can run Microsoft Windows software directly. Progent's Mac technology support experts can assist your organization to manage these solutions for using Microsoft Windows software on your Apple Macs and can in addition help your organization to evaluate and install third-party solutions for Windows platform emulation.
SQL Server 2019 Backup Technical Support
Consultant Services SQL Server 2019 SSRS
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer affordable remote and onsite consulting, software development, and troubleshooting services for businesses of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can help you design and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud-based infrastructure into a seamless information management solution.
64-bit Upgrade Computer Consultants
64-bit Upgrade Computer Engineer
Progent's Microsoft-certified engineers can help you design, document, implement, manage, and repair a network-wide move to 64-bit server and desktop OS software and applications. Progent can help you pilot your 64-bit infrastructure to verify that it handles all of the key 32-bit programs which you intend to retain plus the new 64-bit editions of applications you wish to install.
SQL Server 2019 and Amazon Marketplace Web Service Technology Consulting Services
SQL Server 2019 and Kubernetes IT Consultants
Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer affordable remote and on-premises consulting expertise, application development, and debugging services for organizations of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can help customers plan and execute an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud-based infrastructure into a seamless information management system.
24 Hour Cisco Firesight Computer Consultant
After Hours Cisco Firepower Management Remote Support Services
The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide substantially more bang for the buck than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-certified CCIE network consultants can assist you to manage your existing PIX or ASA 5500 security appliances or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, configure, tune, manage and debug firewall environments based on ASA 5500-X firewalls with Firepower Services.
Flexential Data Center Consultants
Flexential Data Center Specialist
Progent utilizes the Flexential Tampa data center primarily to provide private cloud hosting. Progent has a team of IT experts located in the vicinity of Tampa, and Progent can also provide online expertise from Progent's nationwide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware professionals, and veteran disaster recovery/business continuity planning consultants. Progent can also assist you to plan and carry out a migration to the Flexential data center with services like planning system architecture, recommending hardware, system setup and testing, troubleshooting, streamling online management, and training your network support team.
Lync Server 2013 dial plans Technology Professional
Lync Server 2013 topology Technology Professional
Progent's consultants can assist you to evaluate the benefits of Microsoft Lync Server 2010 for your environment and can assist you to design and carry out a rollout of Microsoft Lync Server that centralizes the administration of Instant Messaging and Presence and increases the output of your in-house staff, at-home workers, and mobile workforce. Progent can also help you to perform a smooth migration to Microsoft Lync Server 2010 from Microsoft Office Communications Server or Microsoft Live Communications Server, interface Microsoft Lync Server 2010 with Exchange, Microsoft SharePoint, and SQL Server, show you how to use Microsoft Lync Server 2010 to enhance the collaborative capabilities of Microsoft Office programs, and provide online seminars and ongoing support for Lync Server 2010 and other Microsoft technologies.
Online Troubleshooting Work at Home
Telecommuter Integration Support and Integration
Progent has 20 years of experience helping small and mid-size businesses to design, install, tune, administer, and troubleshoot computer networks that incorporate teleworkers.
Microsoft Technical Support Organizations
After Hours Small Business Network Consultants Microsoft Office System
Progent imposes no startup charge and asks no retainer for support services provided during normal business hours. Progent's small granularity does away with big bills for quick repairs so you won't be forced to allow simple problems to stay unaddressed. .
Professionals Wi-Fi controllers patch management
Printer firmware patch management Specialist
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Infor SyteLine CloudSuite Development Consultancy
Consultant Services Infor SyteLine CloudSuite Debugging
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies more than a quarter century of background helping manufacturing and service organizations to simplify complicated supply chains and improve the efficiency of critical business processes to get products to market fast and meet customer commitments dependably. Progent can provide the skills of an ERP specialist with more than two decades of experience with the SyteLine/CloudSuite Industrial product family. Progent offers remote or onsite services that can range from occasional advice to end-to-end solution design and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Microsoft 365 integration, training, and DBA services.
Smartphone Synchronization Outsourcing IT
Smartphone Synchronization Computer Consultancy Firms
Progent's remote connectivity and smartphone synchronization specialists can help your business to design and configure connectivity solutions for remote desktop PCs, laptops, and wireless handhelds so they integrate seamlessly with your IT network, allowing your business to optimize the productivity of your remote workers.
Linux Remote Technology Professional
Technology Professional Solaris Remote
Progent provides national remote help and troubleshooting services for companies that run Solaris environments or whose information systems include a combination of Sun Solaris and Microsoft technology. Online technical support offers optimum leverage for your IT dollar by preserving client productivity and shortening the hours billed for computer repair services. Sophisticated online support utilities and skilled service specialists and engineers allow Progent to handle most network issues without wasting time and expense by going to your location. In most of situations your IT problems can be dealt with over the phone or via a mix of phone support and remote connectivity. Progent can put you in touch with Cisco CCIE infrastructure experts and CISA and CISM certified security professionals to help you with the most challenging system problems.
Microsoft Windows Server 2019 Engineer
Windows Server 2019 Live Migration Support Outsourcing
Progent's Windows Server 2019 disaster recovery/business continuity planning experts can assist your organization to design a DR/BC system built around Microsoft's advanced Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
ISSAP Certified Security Architecture Consult
ISSAP Certified Security Architecture Consulting Services
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification through rigorous examination and significant experience with information security architecture. ISSAP consultants possess comprehensive understanding of access control mechanisms and techniques, telecommunications and network security, cryptography, requirements analysis, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security consultants can assist your company with all phases of secure network architecture.
Aironet 1800 Access Point Technology Consulting Services
Technical Support Services Cisco Mobility Express
Progent's Cisco CCIE-certified wireless network experts offer online or on-premises configuration and troubleshooting services to help you to design, configure, upgrade, optimize, administer and debug Aironet wireless access point deployments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your wireless environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise-wide connectivity solution that is simple to manage and scale. Progent also can provide affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, placement and setup of Aironet wireless access points to accommodate your unique workplace design, construction, and anticipated workloads.
Technology Professional Virtual Machine Hosting
ProSight Virtual Hosting Technology Professional
Progent's ProSight Virtual Hosting service combines advanced virtualization architecture, a state-of-the-art data center facility, and the support services of Progent's Microsoft-certified engineering team to provide small businesses with a complete information technology outsourcing solution that improves network availability and protection, eliminates management distraction, and cuts costs. With Private Cloud Hosting, a small or midsize business can have all of its software platforms and critical application servers hosted in a safe and fault tolerant facility on a high-performance, high-availability virtual machine configured and supported by Progent's network support professionals.
Chief Information Officer Specialists
Part-Time CIO Specialist
Progent offers the part-time or temporary services of a veteran CIO to offer a broad perspective to assist you select and maintain IT solutions to meet your present situation and that can serve as a firm foundation for your future growth. Progent's temporary CIO services provide economic advantages to companies who want to maximize the benefits from their IT investment but who are unable or hesitant to add another executive-level position to their head count. Because Progent is vendor-neutral, with a large team of engineers certified to maintain all major operating systems and connectivity technologies plus a broad selection and business software, Progent is in a unique situation to provide objective recommendations as well as expert technical help for developing information solutions that fit the special requirements of your organization.
Data Center Specialists
Hosting Online Consulting
Progent's colocation center IT services are intended for companies with hardware housed at IDCs or data center colo hosting sites and in need of timely on-site help at the colo facility plus remote help from Microsoft and Cisco Premier professionals. Progent offers a complete range of data center and IDC and colocation support services including network architecture analysis, Windows and Linux server installation and maintenance, troubleshooting for server and communications infrastructure, development and installation of fault tolerant configurations, defining and implementing layered security defenses, firewall configuration and troubleshooting, configuring load balancing environments, and creating fault tolerant server cluster systems.
24-7 Wave 2 wireless controller Remote Support Services
5500 Wireless Controller Technical Support Services
Cisco's Catalyst line of Wi-Fi controllers simplify the management of Wi-Fi networks by unifying the configuration and management of wireless APs, tuning wireless throughput by limiting the effect of radio frequency congestion, improving wireless uptime with rapid auto-failover, and strengthening data security by identifying threats and filtering traffic content according to user type and location. Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controller appliances to manage Wi-Fi networks of all sizes. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi environment or implement a smooth transition to Cisco's modern Wi-Fi controller technology.
Online Cisco Certified CCIE Computer Consultancy Services
Consulting Services Cisco Certified CCIE
Progent's Cisco certified networking experts have extensive experience helping ISPs to architect, implement, administer, tune, and troubleshoot fault-tolerant, scalable connectivity solutions appropriate for public networks.
Microsoft Certified Partner Specialist SharePoint InfoPath Forms Services
Online Technical Support SharePoint Business Connectivity Services
Progent's Microsoft-certified engineers offer affordable remote support and programming services to help your business to design, deploy, manage, and troubleshoot Microsoft SharePoint 2010 installations that can involve web sites that can function as portals, extranets, document and media management applications, blogs, data marts, business information systems, enterprise-wide search, workflows, and other tools to support and improve information sharing. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with third-party databases and with Microsoft's familiar office productivity programs like Office Excel, Word, Outlook, and Visio. Progent can assist you to migrate from previous versions of SharePoint or adapt a multi-vendor mix of web technologies into a unified and easy-to-manage SharePoint 2010 environment.
Great Plains Migration Setup and Support
Dynamics GP Great Plains Accounting Technical Support
Progent's Microsoft certified consultants provide a range of support services for Microsoft Dynamics GP/Great Plains. Dynamics GP is a Microsoft accounting platform and business management solution built, like all Microsoft financial tools, on the scalable and popular platform of Windows technology. Microsoft Dynamics GP 2010, the latest version of Microsoft accounting products in the Microsoft Dynamics GP/Great Plains family, offers a cost-effective solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Dynamics GP is simple to deploy and integrate, and with its modular design you can license only the capability you currently require, with the option to expand clients and increase capabilities when necessary. Progent's Dynamics GP/Great Plains Software support experts can show you how to install, configure and manage Dynamics GP/Great Plains 2010 and also older versions of Dynamics GP/Great Plains.
Security Assessment Technology Professional
Award Winning IT Security Services
Progent's accredited cybersecurity experts can run cybersecurity audits of company-wide security to validate your company's cybersecurity profile compliance with important international cybersecurity standards. Progent offers ongoing managed services for security monitoring, on-demand company-wide security reviews, and targeted cybersecurity assessments for critical areas of cybersecurity like Active Directory or ransomware-safe backups. Progent's certified security experts can also run extensive information security tests to validate your organization's compliance with key industry security standards such as FISMA, PCI, and ISO 17799.
Microsoft Windows Server 2008 R2 Consultants
Windows 2008 R2 Professional
Microsoft Windows Server 2008 R2 offers high levels of performance, protection, availability, scalability, and versatility that accelerate productivity of local, remote, and mobile users. Progent's network professionals can deliver cost-effective remote consulting, troubleshooting, and education services to help your company to plan, execute, and manage Microsoft Windows Server 2008 R2 in order to add significant business value to your information system.
Locky ransomware hot line Professional
Professionals ransomware rebuild
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help you to contain the progress of an active ransomware breach. Call 800-462-8800
Remote Support Services SCOM
SCOM Cloud Monitoring Computer Consultants
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, deploying, optimizing and troubleshooting SCOM solutions and offer organizations of any size advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to plan a topology for Microsoft SCOM 2012 servers that provides the performance and availability required to monitor your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs based on leading practices for monitoring network infrastructure as well as both Microsoft and third-party applications and services. Also, Progent can provide fast remote or on-premises technical support to assist you to remediate critical problems detected by System Center 2012 Operations Manager.
Windows Mobile Technical Support
Blackberry Consultant Services
Progent's professionals offer expertise in multiple disciplines relevant to mobile connectivity including system topology, wireless data synchronization, wireless protection, mobile email, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile software programming. Progent's certified professionals can save your organization time and expense by applying their wireless background to show you how to select and integrate mobile connectivity technologies that make sense for your business. Progent can also optimize your IT architecture so that mobile handhelds work more reliably.
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