Enterprise Network Consulting
NetApp-certified SAN Consultant
Architecture, Management and Troubleshooting
Additional Topics of Interest
Postini Small Business Subscription
Antispam Design and Installation
E-Mail Guard is Progent's affordable spam filtering and anti-virus managed service that gives small companies world-class defense from spam, viruses, DHA attacks, and other types of e-mail-based attacks on computer systems. E-Mail Guard is built on Postini's Perimeter Manager, a comprehensive suite of web-managed antispam and virus defense services that ward off email assaults before they are able to penetrate the company firewall. Perimeter Manager also allows administrators monitor and manage their email application, irrespective of server vendor, hardware type, or geographic location.
Backup and Restore Software Consulting Services
Acronis Backup Professionals
Progent offers economical online support from IT engineers with expertise in a broad range of utilities and technologies that deliver solutions for backing up Windows, Mac, and Linux physical and virtual servers and workstations plus notebooks and smartphones. Progent can provide expertise for leading backup platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, HP Data Protector, Double-Take Software, Mozy, Retrospect, Time Machine, VMware Data Recovery, and Solaris FLARs. Progent's consultants can help you to design, enhance, or troubleshoot backup systems for a range of environments such as local, remote, cloud, or hybrid.
wireless VoIP phone integration Support Outsourcing
wireless VoIP phones and Meraki APs Consulting Services
Progent's wireless IP phone configuration experts offer remote and onsite support to help you create and administer a Cisco Wi-Fi IP phone solution by providing services that can range from troubleshooting the configuration of a wireless IP phone or AP to offering project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of a campus.
IT Services for Service Firms Integration Services
Support for IT Service Firms Technical Consultant
Progent's Reseller Program for IT Service Organizations lets you take advantage of Progent's consulting experts under your own brand as a transparent arm of your IT consulting staff.
Integration Firm .NET MAUI
Urgent ASP.NET Reporting
Progent's software experts have worked for 20 years with .NET technologies and the Visual Studio development system and are able to create or modernize .NET apps quickly and affordably.
ProSight Email Guard Spam and Virus Filtering Service Professionals
ProSight Email Content Filtering Policies Engineer
Progent's ProSight Email Guard uses the technology of top data security vendors to provide web-based control and world-class security for your inbound and outbound email. The powerful structure of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter serves as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This decreases your exposure to inbound attacks and conserves system bandwidth and storage space. Email Guard's on-premises gateway appliance provides a further layer of inspection for incoming email. For outbound email, the local gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter.
SQL Server Replication Services
SQL Server Capacity Planning Integration
SQL Server 2005 offers indispensable, standardized tools to IT experts as well as to information workers, lessening the difficulty of creating, integrating, managing, and accessing enterprise information and analytical applications in environments ranging from mobile devices to enterprise information networks. The sophistication and integration demands of Microsoft SQL Server 2005 require an IT consulting firm with hands-on experience and broad knowledge in designing and building data-driven, comprehensive business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft integration, assures you success in planning, deploying and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Juniper NetScreen 5400 Firewall Security Company
Security Group Juniper NetScreen 5400 Firewall
Progent's Juniper Networks-authorized NetScreen engineer can assist your company to configure and optimize NetScreen 5200 and 5400 routers, migrate from previous NetScreen products to the latest Juniper products, and repair network infrastructure problems in Juniper-only or mixed-vendor systems.
Engineer Call Desk for at Home Workforce
Top Quality Specialist Remote Working
Progent has 20 years of experience assisting small and medium-size organizations to design, implement, optimize, administer, and debug information networks that support teleworkers.
Online Troubleshooting Microsoft Exchange 2003 Upgrade
Microsoft Certified Expert Consulting Exchange 2003
Progent's expert support team can help you define and deploy an efficient in-place Exchange Server 2003 upgrade plan that minimizes productivity disruption, reduces ongoing service demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complex multiple server or multi-location migrations, Progent offers the knowledge and experience to finish your move quickly and economically. Progent's Microsoft Exchange 2003 help, repair, and consulting services include expertise with the integration of outside vendor add-ons to Microsoft Exchange 2003 Server that are best aligned to your business goals.
Professional Skype for Business 2015
Skype for Business and Cisco Unified Communications Consultants
Progent's Microsoft-certified consultants offer remote and on-premises expertise for organizations of any size to assess the benefits of upgrading to Skype for Business or Skype for Business Online from any version of Lync Server or Office Communications Server. Progent can help your business to design an on-premises, cloud or hybrid topology; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Office or Microsoft 365; configure HA mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate other collaboration platforms like Cisco Video Interop Server. Progent's certified data security experts can help you create and validate a security environment for your Skype for Business solution that meets government and industry requirements.
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Amazon Marketplace Web Service development training Programming Company
Amazon MWS integration Development Firm
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can broaden their market, lower their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide application programming, workflow integration, project management support, and training to help you shorten development time and costs and expedite your ROI.
Short Term IT Staff Augmentation Services Support Services
On Demand Staffing Outsourcing
Progent's temporary IT staffing services allow you to meet the need for network support personnel without incurring the expense and hassle associated with vetting and hiring reliable technical workers and without adding to your full-time head count.
Professional Dynamics GP ODBC
Dynamics GP App Development Design Firms
Progent's seasoned application designers and software developers can help your company to create enhancements to Microsoft GP that address the unique requirement of your business while retaining the advantages of seamless Windows integration and connectivity. Progent can also provide help with a selection of development tools that can be utilized to create user-interface and data integrations with Microsoft Dynamics GP. These tools include Microsoft Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Extender, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
Urgent Remote Support IT Services for Service Firms
Support Outsourcing Expertise for IT Service Firms
Progent's Support Program for IT Service Firms lets you use Progent's information technology engineers under your own service brand as a transparent extension of your IT services staff.
Microsoft Office SharePoint Server 2003 Online Troubleshooting
SharePoint Technical Support Services
Progent's Microsoft-certified experts offer small and midsize businesses computer consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, teams and data. SharePoint Portal Server offers a common spot for your employees or clients to access, manage, share and interact with relevant data, documents, and applications and to communicate with one another. It allows faster and more intelligent decisions, more effective access across teams and more economical business processes. The main objective of SharePoint Server is to bring together, in a productive way, all of the many sources of knowledge accessible within and without a business network. Windows SharePoint Services join employees, clients, teams and major tasks with the information they've developed in a way that makes data easy to find, download and re-use.
Technical Consultant At Home Employees VoIP
Telecommuter IP Voice Remote Support
Progent can assist small and mid-size companies to set up VoIP platforms to provide their remote workforce the advantage of virtual access to the corporate phone infrastructure.
Microsoft Dynamics GP Help and Support
Microsoft Great Plains Accounting Services
Progent's expert solution designers and programmers can help your company to create enhancements to Microsoft GP that address the unique requirement of your business without losing the advantages of seamless Windows integration. Progent can also offer help with a range of development technologies that can be used to create user-interface and data integrations with Microsoft Dynamics GP/Great Plains. These tools include Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Extender, eConnect, Web Services for Dynamics GP, and Integration Manager.
Technology Professional Infor SyteLine CloudSuite Planning and Scheduling
Infor SyteLine CloudSuite Process Improvement Specialist
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that embodies more than a quarter century of experience helping manufacturing and distribution companies to simplify supply chains and improve the efficiency of critical processes to bring products to market fast and meet customer schedules consistently. Progent offers the expertise of an ERP specialist with more than 20 years of background with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or on-premises services that can range from as-needed advice to comprehensive solution planning and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, debugging, data conversion, Microsoft 365 integration, disaster recovery planning, and database administration.
Microsoft Expert Windows Server 2016 Workgroup clusters Technical Support
Technology Consulting Services Windows Server 2016 and SCVMM
Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to design a DR system based on Microsoft's latest Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class network-attached storage using industry-standard equipment, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for fast, economical deployment of a failover cluster quorum witness.
Consulting Services Azure and Android integration
Microsoft Azure integration Design Firm
Progent can assist businesses of any size to migrate all or part of their network infrastructure to Microsoft Azure. This can streamline network management and reduce hardware investments. Microsoft Azure offers a comprehensive library of public cloud services and Progent can help you to evaluate the benefits and limitations of various cloud networking models supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local applications and resources and ensure you sidestep the typical mistakes small organizations make when moving to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also help you to prepare firewalls and IPsec VPN tunnels and also to integrate iPhones and iPads and Google Android handhelds.
24 Hour Microsoft Certified Partner Virtual Call Desk Computer Consultant
Top Call Desk Sharing Remote Support Services
Progent's Shared Help Desk service allows your business to share responsibilities for Help Desk services transparently between your IT team and Progent's pool of seasoned desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the leading shared professional services automation tool for managing end-user service requests, ticketing, responsibility, progress tracking, and reporting.
24x7x365 Small Business WAP551 Online Support
Small Business 500 AP Technology Consulting Services
Progent's Cisco-certified wireless technology consulting experts can help you to deploy, administer, and debug Cisco Small Business 100/300/500 Wireless APs.
MSP360 GSuite Backup Configuration
MSP360 Desktop Backup Professionals
Progent can help you to design, implement and manage a backup plan built around MSP360 Backup software to protect your IT resources hosted on any leading public cloud. Progent can provide monitoring and remote management to protect against data loss resulting from human mistakes, system error, ill-intentioned insiders, and external assaults such as ransomware.
Linux with Windows Professionals
Windows and Linux Technical Support Services
If your business computer system mixes Linux platforms with Windows, Progent can show you how to integrate your IT resources into a cohesive network that permits all your OS platforms to run side by side for simple management, seamless dataflow, high availability, superior performance, and tight security. Progent's Linux and MS Windows coexistence support services include network architecture integration and service, support for Windows services for UNIX, remote server monitoring and management, remote technical help and troubleshooting, on-site technical support, and Help Desk services.
System Center 2016 and Hyper-V Integration Computer Consultant
System Center 2016 Data Protection Manager Support Services
Microsoft System Center 2016 delivers major improvements in the management of hybrid cloud environments through advanced integration with Windows Server 2016 servers, Windows 10; unified management of multi-OS networks that incorporate Linux, Hyper-V and VMware vSphere; and expanded cloud support such as closer integration with Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff offers world-class remote and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist you to plan and install a new implementation of System Center 2016, extend or optimize an existing one, upgrade efficiently from a prior version of System Center, or debug your System Center solution.
Mac and Windows Active Directory Support
Apple iPhone and Windows integration Remote Support Services
Progent's support experts in Apple OS X and Windows technology can show you how to combine Apple Macintosh and Windows computers into cohesive networks with resource sharing and workgroup support. Allowing productive cooperation among a variety of servers and desktops powered by Apple Mac OS and Windows requires extensive knowledge of and background with Mac and Windows products. Progent's background in Microsoft and Macintosh service makes it possible to offer world class assistance to businesses that rely on these technologies to keep their strategic advantage. Progent's consultants can also assist your business to interface Apple's iPhones and iPads with your Windows environment.
Microsoft Certified Partner Azure Hybrid integration Professionals
Azure and Android integration Consultants
Progent can assist small businesses to move all or part of their network infrastructure to Microsoft Azure. This can simplify network administration and lower hardware expense. Microsoft Azure includes a comprehensive library of cloud services and Progent can assist you to understand the benefits and limitations of various cloud networking models you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises apps and network infrastructure and ensure that you avoid the common errors small organizations make when migrating to the cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also help you to prepare firewalls and VPN connections and also to manage iPhones and iPads and Android handhelds.
ISA 2004 Standard Edition Server Support and Setup
ISA 2000 Server Technology Consulting Services
Progent's certified ISA Server 2004 consulting experts have extensive experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for information systems with multiple sites, mobile users, and line-of-business eCommerce applications. Progent's ISA Firewall consultants can assist your small business in planning and deploying a configuration of ISA Server 2000 or ISA Server 2004 that supports your information security needs without adversely restricting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date editions of ISA Server.
OS X Networking Network Consultant
Specialists Mac Network
Progent's Mac networking engineers can help you with a broad range of system infrastructure issues including network architecture, off-site and mobile access, internetwork communication, protection, and new technologies such as VoIP and fast wireless networking. For business networks based solely on Mac OS X or for systems that use a mix of Mac, Linux/UNIX and Windows based servers and desktops, Progent has the knowledge and depth to deal with the complexity of designing, configuring, and maintaining a network infrastructure that is robust, safe, productive and aligned with your corporate goals. Progent can show you how to configure Apple's Xserve enterprise servers, Xserve RAID zero-downtime storage systems, and Apple's Xsan storage area network solution. Progent can also give you access to skilled experts to support Cisco routers and switches.
Internet Security and Acceleration Server 2006 Integration Services
Microsoft Expert ISA 2006 Firewall Consultant
Secure Application Publishing with Internet Security and Acceleration Server 2006 allows greater control over intranet applications while enabling increased productivity by making these resources available to authorized remote users. Internet Security and Acceleration Server 2006 can protect corporate applications, services, and data throughout all network layers with stateful packet inspection and comprehensive publishing tools. Progent's Microsoft-expert Internet Security and Acceleration Server 2006 consultants can help you design, deploy, configure, and support Internet Security and Acceleration Server on your system so that your company achieves a highly functional and economical balance of security, convenience, and performance.
Microsoft PowerPoint for Mac Online Troubleshooting
Consulting Services Office for Mac
Microsoft Office for Mac allows Mac users to run the world's most popular business applications. Progent's Apple-certified Mac experts can show you how to configure Microsoft Office for Macintosh on a multi-vendor network that incorporates Apple OS X and Windows-powered platforms so that Mac users can access the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share information and system resources with co-workers who run Microsoft Windows. Progent's engineers have expertise with both Mac and Windows platforms and can support networks that combine Mac with Windows computers with extensive resource sharing, or environments which carefully limit collaboration between Apple Mac and Windows systems.
Microsoft System Center Operations Manager Specialist
Microsoft Operations Manager Remote Troubleshooting
Remote 24x7 monitoring, automated alarms, and periodic analytical reporting are crucial to preserving the proper operation of your network and eliminating preventable and expensive disruptions. Remote Monitoring and Management (RMM) solutions have progressed so far that businesses of any size can get a level of network stability that was previously reserved for enterprises. Progent can provide several Remote Monitoring and Management options delivered as low-cost services created to help your company to identify and resolve a an array of network issues before they get big enough to impact productivity.
Office 365 Outlook Integration Online Troubleshooting
IT Consultant Office 365 OneNote Integration
Microsoft 365, previously branded Office 365, is Microsoft's extensive family of client productivity programs and cloud services available on a subscription basis. Microsoft 365 applications and cloud services are offered in a variety of subscription plans intended for customers ranging from students and households to enterprises. Progent can provide fast and easy remote access to specialists with expertise in Microsoft, Mac, Apple iOS, and Android platforms. Progent can assist your business to evaluate the wealth of subscription plans offered with Microsoft 365 and integrate your network with Microsoft 365 so you realize maximum business value. Progent offers expertise with cross-platform networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to build and manage hybrid solutions that seamlessly combine local and cloud products and services.
CCIE Certified FreeBSD Design Consultants
Solaris Systems Support
Progent's UNIX platform consulting services offer small companies and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of expertise provides you with a convenient one-stop source to help you build and maintain a protected and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX, BSD, SCO UNIX and SGI/Irix or major Linux platforms including RedHat Linux, SuSE Linux, Debian GNU/Linux and Slackware.
24/7/365 Virtual Support Desk Costs Remote Support Services
Shared Call Center Economics Remote Support Services
Progent's Help Desk Call Center management and co-management services help organizations to reduce costs, enhance productivity, and adjust immediately to fast-changing business circumstances.
Teleworker Video Conferencing Outsourcing
Work at Home Conferencing On-site Technical Support
Progent can assist small and medium-size businesses to configure and debug teleconferencing technology to allow their at-home workers to interact efficiently with teammates and customers.
Exchange 2003 Computer Consulting
Microsoft Exchange 2003 Upgrade Setup and Support
Progent's Microsoft Certified professionals can provide world-class consulting for corporate-wide implementations of Microsoft Exchange. Progent's consultants can show you how to plan multi-location Exchange Server 2007 rollouts or upgrades and can provide local technicians to help enterprises with deployments of Microsoft Exchange in the or any area covered by Progent's engineers.
Windows Server 2019 and SCVMM On-site Support
Consultants Windows Server 2019 Clusters Sets
Progent's certified Windows Server 2019 experts can assist your organization to design and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers major improvements in scale, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and container support.
Juniper Junos Network and Security Manager Security Consultants
Juniper Junos Configuration Protection
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Hyper-V 3.0 Virtual IT Consultants
Microsoft Hyper-V 3.0 Server Virtualization Consultant
Widows Server 2012 R2 Hyper-V advances the power of server virtualization in key areas including multitenancy, agile network infrastructure, cloud readiness, expandability and throughput, and high availability. Progent's Microsoft-certified consulting experts can help your company to take advantage of Windows Server 2012 R2 Hyper-V to deploy and maintain virtual servers to cut network expenses and enhance productivity.
QuickBooks Pro Consultants
Retail Management System Consultants
In addition to providing access to Microsoft Dynamics GP (Great Plains) specialists, Progent has consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV, Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers programming, troubleshooting, administration help, upgrade assistance, and 1-on-1 or group online training classes tailored to address your specific needs. Progent's consultants also can help you integrate and maintain a protected, robust network foundation to run your ERP, MRP and accounting solutions.
24-7 CCIE Certified VPN Consultant Services
Cisco VPN IT Consultants
Cisco's security and offsite connection products for small organizations represent a complete range of easy-to-administer security solutions to help protect your wired and wireless network infrastructure. Cisco's VPN product family includes switches, firewalls, intrusion detection systems and VPN appliances. Progent's professional staff of consultants includes field-proven specialists with Cisco's CCIE and CCNP certifications who can help your business to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and other Cisco security technologies that align most closely with your company goals.
SCCM 2007 Application Deployment Remote Troubleshooting
SCCM 2007 Hardware Inventory Computer Consulting
Progent can assist your organization to support Microsoft System Center 2007 Configuration Manager to streamline administration, improve compliance, and increase productivity by making sure that operating systems and applications stay up to date, managing product licenses, and reporting resource usage profiles so you can make smart purchasing decisions. When you are ready to upgrade your SCCM 2007 configuration management solution, Progent can assist you to plan and carry out an efficient migration to System Center 2012 Configuration Manager.
64-bit Upgrade Integration
64-bit Upgrade Remote Troubleshooting
Progent's Microsoft-certified engineers can help you plan, document, implement, administer, and repair a network-wide move to 64-bit server and desktop operating systems and business applications. Progent can help you pilot your 64-bit environment to verify that it handles all of the important 32-bit applications that you want to keep plus the new 64-bit editions of software you plan to run.
24-Hour Microsoft Solutions Framework Project Methodology Network Security Consultants
Microsoft Solutions Framework Project Methodology Small Office Server Support
Progent's team of Microsoft and Cisco Certified consultants average more than ten years of real-world industry experience, in the trenches of network support, executing a wide variety of IT tasks for an extensive array of customers. Every Progent consultant shares a proven set of personal best practices which are incorporated into company-wide leading practices standards that Progent instills in its consulting personnel. This guarantees that you get not just world-class technical skills, but also a consultant with proven approaches for using technical knowledge to repair real-world IT problems efficiently.
New Hampshire Small Office IT Outsourcing
Cisco and Microsoft Certified Experts Arkansas Remote Troubleshooting
Progent's Technical Response Center offers nationwide extended hours remote troubleshooting for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service professionals provide after-hours telephone help and remote secure network connection to isolate and repair technical problems quickly and affordably. The scope of IT experience available from Progent's team of country-wide service engineers makes it possible to escalate even the most difficult network issues to appropriate specialists as required. For critical issues, the Technical Response Center tries to respond to your call for service in less than one hour.
Cisco Certified Technical Consultant Service Reporting
24x7 Services Documentation Integration Services
Progent uses an enterprise-class support reporting system that records and formats complete documentation for all billed services. Unlike some freelance consultants or small support organizations who provide scant documentation or specifics of services done, each service delivered by Progent is accompanied by full documentation. Every Progent staff member has use of the service documentation sent by every consultant to each client. The practice of documenting and organizing support records results in more efficient service and eliminates a variety of typical misfortunes such as when a service customer is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.
Online Support Services Windows 2012R2
Open Now Windows Server 2012R2 IT Services
Progent's certified consultants can help you to assess the advantages of Windows Server 2012 R2 for your company, develop test systems and migration strategies, tune your infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid environments, train your IT support staff, develop a corporate-wide security plan, streamline network administration, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.
Hyper-V 3.0 Virtual Online Consulting
Microsoft Hyper-V 3.0 Server Virtualization Specialist
Widows Server 2012 R2 Hyper-V advances the power of server virtualization in critical areas including secure multitenancy, flexible network infrastructure, cloud support, scalability and throughput, and high availability. Progent's Microsoft-certified consultants can help your business to take advantage of Hyper-V to deploy and maintain virtual servers to reduce network expenses and enhance availability.
Outsourcing CUCM and SIP
Cisco CUBE Integration Remote Technical Support
Progent's Cisco CCIE-certified SIP infrastructure experts can help organizations of any size to design, deploy, manage, troubleshoot and upgrade Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and offer cost-effective online or on-premises expertise to help companies to migrate smoothly to a productive unified communications environment that delivers fast return on investment. Progent's certified Microsoft unified communications experts can assist you to establish interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business Server and Lync for connectivity to a SIP PSTN trunk.
IT Services System Center 2016 Business Continuity
System Center 2016 and SSRS Reporting Support and Setup
System Center 2016 provides important enhancements for managing hybrid cloud networks through advanced support for Windows Server 2016, Windows 10; unified management of mixed-OS environments that include Linux, Hyper-V and VMware; and expanded cloud support such as closer integration with Intune for iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting team offers advanced online and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help your business to design and install a new implementation of System Center 2016, expand or tune your current one, upgrade efficiently from a prior release of System Center, or troubleshoot your System Center environment.
Online Support SQL Server 2017 Disaster Recovery
Technical Support Services SQL Server 2017 R Services
Progent's certified SQL Server 2017 consultants can help your organization to design and implement a cost-effective upgrade from your existing SQL Server environment to SQL Server 2017.
Juniper NetScreen 5200 Firewall Firewall Support
Juniper NetScreen VPN Information systems Security Outsourcing
Progent's Juniper Networks-authorized NetScreen engineer can assist your company to configure and integrate NetScreen 5000 series routers, migrate from previous NetScreen products to the latest Juniper products, and repair infrastructure issues in all-Juniper or mixed-vendor systems.
24 Hour ProSight Email Guard AES Encryption Specialist
ProSight Outbound Email Filtering Professionals
Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to deliver centralized control and world-class security for your email traffic. The powerful architecture of Email Guard managed service integrates cloud-based filtering with a local gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter acts as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This reduces your exposure to external threats and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway device provides a further layer of inspection for inbound email. For outbound email, the on-premises gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter.
ransomware cleanup and recovery Consultant Services
ransomware cleanup and file restore Consult
Progent's seasoned ransomware recovery consultants can help you to reconstruct a network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Remote Network Monitoring Online Technical Support
System Center Operations Manager Network Consultant
Remote 24x7 network monitoring, proactive alerts, and actionable reports are vital to maintaining the health of your IT system and avoiding unnecessary and expensive downtime. Remote Monitoring and Management technology has progressed to the point that companies of any size can get a degree of network stability that was once reserved for enterprises. Progent can provide a variety Remote Monitoring and Management solutions available as economical service packages created to help you to identify and fix a an array of IT network issues before they get big enough to impact your business.
Windows Server 2000 Upgrade Consultants
Microsoft Windows 2000 Integration
Progent's certified Windows 2000 consultants can show you how to enhance the capability of your current Windows 2000 Servers and can streamline network administration, provide technical support and repair, and enhance security. Progent can also show you how to create, rationalize, and execute a strategy to upgrade from Windows Server 2000 to Microsoft Windows 2003 Server. Progent is expert in setting up pilot programs to eliminate the technical risk associated with moving to Windows 2003 Server by identifying possible hardware and software compatibility problems.
Exchange 2007 to Exchange 2010 Upgrade Consultant Services
Consultant Exchange Server Migration
Progent's Microsoft-certified consultants can deliver affordable online and onsite help to implement your migration to Microsoft Exchange Server 2010, produce extensive documentation of your new email system, educate your IT team and users to get them up to speed rapidly on Exchange 2010, and provide ongoing management consulting and technical help. Progent can also assist you to upgrade from Microsoft Exchange 2010 to Exchange 2013 or Exchange 2016.
Engineers Maze ransomware hot line
ransomware data recovery Consulting Services
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to contain the progress of an active ransomware attack. Call 800-462-8800
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