Progent can assist businesses of all sizes to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network management and reduce equipment investments. Microsoft Azure offers a wealth of cloud services and Progent can assist you to understand the advantages and restrictions of different cloud networking architectures supported by Azure. Progent can help you administer cloud-based or hybrid cloud and local applications and network infrastructure and ensure you sidestep the common errors small companies make when moving to the cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN connections and also to manage iPhones and iPads and Google Android handhelds.
Remote management cards offer IT administrators complete control of a server without the need for an on-site presence. Using remote server management cards, all console screen information plus keyboard and mouse operations are exported to an off-site session to an IT professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can help you to design, deploy, and manage a fault-tolerant business network that incorporates remote server management cards and Progent can use these remote server management cards to provide efficient off-site technical assistance. Progent is familiar with a number of remote server management cards including Aten IP9001 remote server management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon remote server management cards.
Progent can provide quick access to the skills of veteran wireless specialists who can help organizations to assess the benefits of Ubiquiti UniFi Wi-Fi APs for your business and assist you to design, deploy, manage, and troubleshoot your UniFi wireless network. Progent can also conduct a Wi-Fi site survey to help you to select, configure, and position Ubiquiti UniFi wireless access points for your required signal coverage and throughput.
Progent's certified ISA Server consulting experts have broad experience developing Microsoft-based security designs for IT networks with many locations, mobile workers, and line-of-business web-based applications. A Progent ISA Server consultant is ready to help your small or mid-size company design and implement a configuration of ISA Server 2004 that meets your information security requirements without limiting your productivity.
Progent can assist your business to maintain System Center 2007 Configuration Manager to streamline operations, enhance security and compliance, and boost productivity by making sure that critical applications are always current, tracking licensing, and monitoring usage profiles to help you make informed buying decisions. Once your organization is ready to update your SCCM 2007 configuration management solution, Progent can help you to plan and carry out a smooth move to System Center 2012 Configuration Manager.
Progent's Microsoft certified consultants offers offsite and on-premises consulting services to help your company to administer, maintain, and troubleshoot computers based on Microsoft Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, data and identity protection, backup and restore, online connectivity, mobile device integration, Wi-Fi configuration, and remote system monitoring and alerts.
Years of background providing Microsoft support and Cisco network consulting has allowed Progent to build a unique capability for serving branch offices that require IT help with the responsiveness common to with small companies but which includes professional client interaction, thorough documentation, and compliance with corporate IT standards. If your enterprise has a sales office located anywhere in California or any region served by Progent's consultants, Progent can offer a broad range of in-person and remote IT support services and network architecture expertise.
Progent's Cisco-certified wireless networking experts offer online and onsite consulting and troubleshooting services to help you to design, install, manage, optimize, and debug wireless networks that incorporate Cisco's Meraki APs. Progent's experts can also assist you to plan and deploy hybrid environments that combine on-premises and cloud-hosted services and that provide easy access, advanced security and compliance, streamlined management, and dependable performance for all your wired and wireless devices.
Cisco's PIX 500 Series firewalls have been discontinued and Cisco might not support these devices. Progent continues to offer technical assistance for Cisco's PIX 500 Series firewalls to help you with management and troubleshooting and Progent can also help you determine whether to move up to the latest firewall technology from Cisco. Progent's Cisco technology experts can help your company plan and implement a smooth migration to Cisco ASA 5500-X Series firewalls following industry best practices.
Progent's Microsoft-certified consultants have over 10 years of experience designing, implementing, enhancing and fixing SCOM environments and offer companies of all sizes expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience required to monitor your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to import and set up System Center 2012 Operations Manager management packs based on best practices for tracking network fabric and Microsoft and third-party apps and services. Also, Progent can deliver responsive remote or onsite troubleshooting to assist you to fix serious problems detected by Microsoft SCOM 2012.
Cisco's Firepower Next Generation Firewalls provide a significant performance boost over Cisco's popular ASA 5500-X firewalls and offer unified management of advanced cybersecurity features like application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can help you to design and carry out a smooth migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower appliances with Cisco's subscription-based security services to create and centrally manage IT ecosystems that include local offices, data centers, private clouds and public clouds.
Progent's application experts offer in-depth consulting, software development, integration assistance, and online classes for popular applications covering key areas including ERP, general accounting, business analytics, web commerce application design, and the Microsoft Office family of business productivity software. As a Microsoft Partner with years of background providing advanced consulting and troubleshooting support online, Progent can assist small businesses anywhere in the United States to avoid the lost productivity and fees related to travel and on-premises activity without sacrificing the effectiveness of consulting support.
Forefront TMG 2010 builds on the proven security technologies of Microsoft ISA Server and provides a easily administered Internet gateway that delivers a one-server platform for a variety of security features including an application layer and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network management, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 includes comprehensive web security reporting features, allows custom reporting powered by SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual server to lower expenses and improve availability. Progent's Microsoft consultants can assist you to design and carry out test and production deployments; interface Forefront TMG 2010 with Windows 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint; set up Microsoft Forefront TMG 2010 to run on a virtual server with Microsoft Windows Hyper-V; and provide ongoing support and repair services. Progent can also help your organization to migrate economically to Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
Progent's Meraki wireless access point experts provide online and on-premises support to assist organizations of any size to design, install, manage, expand or troubleshoot Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist you to configure and manage Meraki-based wireless infrastructure for sites that can range from a teleworker's home or a branch office to a large campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco technology such as Catalyst and Nexus switches, routers and firewalls to build a cohesive ecosystem that provides the same access, responsiveness, security, manageability and availability for wired and Wi-Fi users regardless of their mobility or computing device.
If you need assistance creating, enhancing, or repairing business aplications for Windows, Linux, or the Web, Progent’s team of programmers, database designers, and project managers can ensure you get the job completed on time and within budget. Progent's experienced software programmers offer cost-effective and efficient online consulting for jobs as simple as writing Vidual Basic macros for Excel or as challenging as developing mission-critical RDBMS applications based on Microsoft SQL Server ,Oracle, or MySQL.
Progent's Cisco CCIE-certified IP phone and video IP phone experts can help your business to integrate, maintain, and debug Cisco IP phones, video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from discontinued VoIP devices to the newest media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Cisco Unified CM, originally known as CallManager, or with Unified Communications Manager Express to create a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified Communications Manager applications that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent can deliver expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP gateways, installing ISR routers with CUBE internetworking support, and creating UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.
Progent's UNIX platform consulting services offer small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of experience offers you a convenient single source to show you how to create and manage a protected and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent can provide cost-effective online access to an Oracle-certified MySQL RDBMS DBA or application developer and can help organizations of any size to integrate and maintain MySQL in a dependable network environment that offers high levels of speed, expandability, and protection. Progent also has proven skill helping businesses migrate databases from an Oracle environment to MySQL.
The Certified Information Systems Auditor credential is a globally recognized achievement that represents expertise in network security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential requires that consultants pass a comprehensive examination given by the ISACA international professional association. Progent can provide the expertise of a CISA-Premier Cybersecurity audit professional trained to help companies in the fields of information systems audit process, information technology enforcement, network assets and infrastructure lifecycle, information technology service delivery, safeguarding of information resources, and disaster recovery planning.
Microsoft System Center 2016 Operations Manager helps to promote top performance and maximum availability for critical workloads by offering centralized, mixed-platform tracking of physical and virtual resources installed throughout local systems and private and public clouds. Progent's consulting team can provide advanced remote and onsite support to assist businesses of all sizes to design, implement, optimize, update and repair SCOM 2016 deployments. Progent can help you to migrate to SCOM 2016 from older versions or from different IT infrastructure monitoring platforms, or integrate multiple monitoring systems into a unified IT management solution. Progent can also help you expand your Operations Manager 2016 scope to include resources hosted on public clouds including Microsoft Azure and Amazon AWS.
Progent offers organizations of any size enterprise-class network remote or on-premises consulting for information systems powered by Microsoft Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified network consulting experts also offer security consulting for businesses ranging from the small office to the worldwide enterprise.
Progent's Microsoft Premier engineers offer expert support for corporate-wide implementations of Microsoft Exchange 2007. Progent's consultants can help you plan multi-site Exchange installations or upgrades and can supply local technicians to assist large companies with deployments of Microsoft Exchange in the or any area covered by Progent's consultants.
Progent's consultants offer macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X expertise, Mac integration with Windows networks, Microsoft Entourage and email expertise, security services, and one-on-one education. Progent can help businesses to migrate to macOS from OS X or other earlier editions of Apple Mac OS X and Progent can offer expertise with Apple Mac applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone support and iPad management, or migrating to Apple's iCloud. For computer networks based solely on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of planning, integrating and supporting a network environment that is reliable, safe, fast and aligned with your organization's business goals.
Progent’s Microsoft-certified experts can provide small and midsize businesses IT consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for efficiently connecting people, groups and data. SharePoint Portal Server offers a common location for your workers or clients to access, manage, share and manipulate relevant information, documents, and software and to communicate with other people. It enables quicker and better decisions, more efficient sharing across teams and more economical business processes. The main goal of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of knowledge accessible within and without a business network. Windows SharePoint Services connect employees, clients, workgroups and projects with the knowledge they’ve developed in a manner that makes data easy to find, retrieve and apply.
Progent’s Microsoft certified consultants offer a range of support services for Dynamics GP. Microsoft Dynamics GP/Great Plains is an accounting and business analysis solution built, like all Microsoft accounting tools, on the expandable and popular platform of Windows technology. Dynamics GP provides a cost-effective tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to install and configure, and with its modular approach you are able to license only the functions you currently need, with the ability to add clients and enlarge capabilities when necessary. Progent’s Microsoft Dynamics GP support engineers can help you deploy, configure and manage the latest release of Microsoft Dynamics GP or upgrade efficiently from an earlier edition.
Progent offers expert support for each step of your Microsoft Exchange 2010 upgrade with services that include end-to-end project management services, site readiness preparation, project design and documentation, cost estimates of new software licenses and equipment required, recommended sourcing, system verification at customer location or at Progent's testing facility, managing transitional coexistence between Microsoft Exchange Server 2010 and Exchange 2003 or 2007, deployment of the production system, decommissioning the old system, and webinar training for customer's IT group and end users.
Progent's Microsoft-certified engineers can deliver affordable remote and onsite help to carry out your upgrade to Exchange Server 2010, generate thorough documentation of your new email system, train your IT team and end users to get them up to speed rapidly on Microsoft Exchange Server 2010, and provide ongoing management services and technical support. Progent's consultants can also help you upgrade from Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.
Progent provides nationwide urgent technical support and troubleshooting services for companies who operate UNIX, Linux, or Solaris environments or whose IT systems include a mix of UNIX/Linux and Microsoft technology. Remote IT help provides optimum return for your IT dollar by extending client productivity and limiting the hours charged for computer repair services. Sophisticated remote access technology and skilled technicians and engineers combine to enable Progent to handle most IT issues without squandering time and money by going to your location. In most of situations your IT problems can be dealt with over the phone or through a mix of telephone support and online network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISM and CISSP certified security professionals to assist you with the most difficult network problems.
Progent's certified SharePoint Server 2019 and SharePoint Online experts offer affordable online and on-premises consulting, software development, and technical support services for organizations of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can assist you design and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines local and cloud infrastructure into a seamless information management solution.
Progent's Jabber consultants can provide online or onsite support to help businesses of any size to design, implement, maintain, update or debug Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent can provide in-depth support for the technologies that make up creating an end-to-end Jabber solution such as Cisco network appliances and management software, Microsoft Office 365 applications, Windows and Mac desktops, iOS and Android smartphones, SIP trunking, WiFi systems, cyber security, cloud computing, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a cohesive collaboration solution.
Citrix offers a comprehensive line of products that provide advanced manageability, expandability, and performance for virtualizing servers and for server-based delivery of Windows desktops and Windows applications. For distributing virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers XenServer and Essentials. Progent's Citrix-certified consultants can help you to evaluate the strategic advantages of Citrix virtualization products and show you how to plan, test, deploy, optimize, and support Citrix solutions.
Progent can provide affordable remote consulting services for all releases of Microsoft Access including Access desktop and Access Web App and offers expert assistance for application development, database conversion, performance tuning, BI reporting, and maintenance. Progent also offers tailored online classes for Office Access application programming and database administration.
For companies that have a mix of Apple Mac and Microsoft Windows computers, there exist two basic solutions for using Microsoft Windows-dependent software on an Apple Mac: remote access to an actual Windows computer or local emulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to attach a Mac to a networked Microsoft Windows-powered PC to run Microsoft Windows software and share network resources. Virtual PC for Mac simulates Windows on an Apple Mac system so you are able to use Windows applications locally. Progent's Mac technology consultants can help your business to manage these products for running Microsoft Windows software on your Apple Macs and can also help you to evaluate and install other products for Windows platform simulation.
Progent’s team of Microsoft and Cisco Premier experts average longer than ten years of hands-on professional experience, in the trenches of network service, executing a broad range of technical tasks for an extensive array of businesses. Each Progent consultant shares a refined set of personal best practices which are incorporated into shared best practices training that Progent instills in its support team. This guarantees that you get not only expert IT capability, but also a consultant with proven approaches for using technical knowledge to resolve real-world IT problems quickly.
In performing consulting tasks for enterprise clients, Progent uses a structured approach driven by defined milestones in order to meet financial, timing and technical targets while reducing productivity disruption. Progent's Enterprise Services Project Methodology follows industry project management procedures derived from the leading practices described by the Microsoft MSF methodology which specifies requirements definition, design proposals, pilots, design tuning, and expert deployment. All phases are documented to make available a detailed description of IT services delivered and to assist in downstream network support.
Progent's CISM-certified security consultants can show you how to safeguard your Mac network through expert services such as running security audits, recovery from virus and worm attacks, configuring firewalls, implementing secure off-site and mobile connectivity, installing monitoring software for defense against viruses, spam, and malware, and developing a comprehensive security plan appropriate for the specific objectives of your corporate information system.
E-Mail Guard by Postini provides constantly updated spam and virus filtering, content filtering, and protection from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini aggregator and support specialist. If your organization is too small to purchase for a standard Postini license, you can still have access to Postini’s Perimeter Management services through Progent’s E-Mail Guard spam filtering and virus protection aggregation offering. Progent’s certified e-mail protection consultants can help you develop an email security plan that features spam filtering and antivirus services and processes.
Progent provides IT support for medium size businesses who have 100 to 250 system users. The mid-size business or work group has typically been an underserved part of the market for network consulting expertise. The overhead and service delivery practices of major outside support firms make them excessively costly for the typical small company or small medium business (SMB), which usually relies on a modest IT budget with which to support an IT network whose complexity and sophistication are frequently similar to the information systems of far larger companies. Progent's support delivery model, which takes great advantage of remote support, virtual network technology and 24x7 network monitoring, significantly reduces the network maintenance expenses of a small-medium business while offering the small company with enterprise-level support from professional, world-class experts knowledgeable in a broad array of midsized business network solutions. If your medium size company or small business is looking for the quality of IT help needed by a mid-size organization without budgeting enterprise prices, call Progent.
Progent's ProSight Email Guard uses the technology of top data security vendors to deliver web-based control and world-class protection for all your inbound and outbound email. The powerful architecture of Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a deeper layer of analysis for inbound email. For outbound email, the onsite gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall.
Progent’s Microsoft certified consultants can provide small and medium size businesses expert Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis platform that enables the rapid creation of advanced business programs that can give your company a competitive advantage. SQL Server provides built-in support for XML and can query across the Internet and beyond the firewall. In addition to offering expertise, maintenance and problem solving services, Progent’s SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your IT network. Progent can also help you migrate from older editions of SQL Server to SQL Server 2005.
If your business operates a UNIX, Linux, or Solaris network or a mixed-platform network, Progent's CISA and CISSP-certified security specialists can help your whole organization in a wide array of security areas including security administration procedures, security architecture and strategies, access control products and methodology, applications development security, operations security, hardware security, communications, network and Internet security, and workplace recovery planning. CISA and CISSP stipulate the core skills and international standards of performance that information security professionals are required to master. These accreditations provide IT management the confidence that those who have achieved their CISM or ISSAP qualification have the experience and knowledge to offer effective security support and consulting help.
Cisco's security and remote access technology for small businesses provide a complete line of manageable security products to help safeguard your wired and wireless information system. Cisco's Virtual Private Network product family includes switches, firewalls, intrusion detection devices and VPN appliances. Progent's expert staff of consultants includes experienced specialists with Cisco CCIE and Cisco Certified Network Professional qualifications who can assist your company to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security technologies that fit best with your business objectives.
Nexus series switches are engineered to deliver the speed, scale, dependability, cloud readiness, capacity, data protection and manageability required to function as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch consultants are available to provide online and onsite consulting and troubleshooting expertise to help you to plan an efficient network architecture, build test environments to confirm your switching solution, deploy Nexus switches, define and enforce appropriate policies, run security vulnerability evaluations, configure proactive monitoring and alert systems, fully utilize resources by means of virtualization, analyze and repair switching and routing problems, optimize performance, plan for expected growth, and take advantage of the advanced high-availability (HA) features incorporated into Cisco's Nexus switches. Progent's consultants can also assist you to upgrade non-disruptively from outdated Nexus models or Cisco Catalyst switches to current Nexus switches.
Progent provides fault tolerant load balancing support that addresses network load balancing, load balanced applications, LAN/WAN infrastructure routing, and content dispatching products such as F5 Networks 3DNS. High availability load balancing technologies for which Progent offers consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Content Engine and LocalDirector 400 series, and F5 Networks 3-DNS.
Progent imposes no minimum charge and asks no retainer for support services delivered during regular working hours. Progent's one-minute granularity eliminates large invoices for quick repairs so you won't be tempted to allow simple problems to fester.
Email Guard by Postini provides constantly upgraded spam and virus filtering, content filtering, and protection from email-based directory harvesting and denial of service attacks. Progent is a Postini aggregator and support specialist. If your business is too small to purchase for a standard Postini license, you can still get access to Postini’s Perimeter Management services via Progent’s E-Mail Guard spam filtering and virus defense aggregation program. Progent’s expert email protection consultants can help you create an email safety strategy that incorporates antispam and anti-virus technologies and processes.
Progent's Microsoft Office and Office 365 consultants can help businesses to integrate Microsoft Office desktop and Office 365 apps such as Office Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Project and Publisher into a seamless solution that provides fast return on investment and promotes improved business results. Progent can help you to integrate Office or Office 365 apps with each other and with other key Microsoft technologies such as SharePoint Server, Exchange Server and SQL Server running locally or hosted in the cloud. Progent can also help you to resolve compatibility issues with different releases of Office desktop and can provide customized online instruction to individuals or groups.
Progent's Juniper-authorized NetScreen engineer can assist your company to configure and optimize NetScreen 5000 series routers, upgrade from older NetScreen products to more current Juniper products, and troubleshoot network infrastructure issues in all-Juniper or mixed-technology environments.
Microsoft SQL Server 2008 offers indispensable, standardized tools to computer professionals as well as to network users, lessening the complexity of designing, deploying, managing, and using enterprise information and analytical applications on platforms ranging from mobile devices to corporate data systems. The sophistication and integration requirements of Microsoft SQL Server 2008 require an IT consultant with real-world expertise and wide knowledge in planning and building data-driven, comprehensive business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft technology, assures you success in planning, configuring and managing Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.
For companies with a combination of Apple Mac and Microsoft Windows computers, there exist two basic solutions for using Microsoft Windows-dependent applications on an Apple Mac: an external connection to an actual Windows computer or local simulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to attach a Mac to a networked Microsoft Windows-powered computer to use Microsoft Windows software and access network resources. Virtual PC for Mac simulates Windows on a Mac system so that you are able to run Windows applications directly. Progent's Mac technology consultants can help your company to maintain these products for using Microsoft Windows applications on your Macs and can in addition assist you to evaluate and install third-party products for Microsoft Windows platform emulation.
Progent's Citrix-certified consultants can help your organization to assess the business value of the available versions of Citrix Essentials for Hyper-V, assist you to use Citrix management tools in your Microsoft Hyper-V environment, and demonstrate to you how to use Citrix Essentials to improve the responsiveness, availability, consistency, and recoverability of your virtualized network while lowering the cost of resources and operations and streamlining administrative tasks.
Progent's Experts Team offers consulting in important fields that include Macintosh integration and programs; Support for Linux-based, UNIX-based, and Sun systems; MRP, Enterprise Resource Planning, or CRM customization; Mission-critical and vertical application support; Chief Information Officer, business analyst, and project management services; Special program design and deployment; Web, eCommerce, EDI, and client information portal development and deployment; DBM support and performance consulting; Management intelligence expertise; and Telecommunications architecture support.
Progent's Cisco CCIE-certified networking experts offer advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Progent's certified Internet Security and Acceleration Server consulting experts have broad experience creating corporate security designs for IT networks with many sites, mobile workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant can help your small company design and deploy an installation of ISA Server 2004 that meets your IT protection needs without limiting your network.
Progent provides three basic types of Call Center services including Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Help Desk Support, and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft professionals gives your clients convenient access to a dependable technical resource with extensive experience delivering phone support and online troubleshooting for IT systems based on Microsoft products. Progent's focus is on earning the support Help Desk a positive image as a key contributor to business performance. Progent's goal is to fix and not merely report problems.
ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller businesses to map out, monitor, reconfigure and debug their connectivity hardware like routers and switches, firewalls, and access points as well as servers, printers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are kept updated, captures and manages the configuration information of virtually all devices connected to your network, monitors performance, and sends alerts when potential issues are discovered. By automating time-consuming network management processes, WAN Watch can cut hours off ordinary chores such as network mapping, expanding your network, finding appliances that need important updates, or isolating performance bottlenecks.
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to evaluate your company's ability either to defend against ransomware or recover rapidly after a ransomware attack. Progent will work with you directly to collect information about your current security profile and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply industry best practices to build an efficient AV and backup/recovery system that minimizes your vulnerability to a ransomware attack and aligns with your business requirements.
Cisco's PIX 500 firewalls have reached end of life and Cisco might not offer support these devices. Progent still offers consulting assistance for Cisco's PIX 500 Series firewalls to help you with maintenance and management and Progent can in addition help you assess if you should adopt more current firewall technology available from Cisco. Progent's Cisco technology specialists can help you design and implement an efficient upgrade to Cisco ASA 5500-X Series firewalls based on industry best practices.
Systems Management Server offers extra functionality for change and configuration management of Windows-based systems via SMS Feature Packs. Feature Packs reduce the net administrative costs of managing and deploying software products by making it easier to install system images, manage mobile devices, and run management tools. In addition to alerting you about ways to save management expenses by deploying SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and perform IT tasks involving processes that Feature Packs are intended to make more efficient. Progent's adoption and upgrade services can lower spending and eliminate business disruption as you transition to the latest operating systems and applications. Progent's wireless engineers can show you how to develop efficient procedures and standards to manage handheld computers and smart mobile phones so your field force stays productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you develop a security plan that includes policies, procedures and IT products to keep your IT computer system safe.
Progent's Private Cloud Hosting and Management service provides complete hosting of a small or mid-size organization's production servers in a solution that delivers the highest degree of dependability and expandability and is also easy to move to another host. Progent's Private Cloud Hosting and Management services are built upon mature virtualization technologies that enable small and midsize businesses with multi- platform IT systems to economize dramatically on the expense of capital investments, infrastructure support, and network management while benefiting from world-class fault tolerance and an unmatched degree of vendor independence.
Progent's certified Office Word and Office 365 Word experts can provide a wide range of affordable remote support services to assist your organization to maintain your legacy Microsoft Word environment or help you to move to a newer version of Office Word. Services available from Progent's experts include VBA software development, isolating and resolving compatibility issues between different releases of Word, integrating Office Word with different Office apps such as Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,network optimization for dependable. reliable cloud access, security consulting, smart phone synchronization, and remote training sessions tailored for your special requirements.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to provide centralized control and world-class security for all your email traffic. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises security gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a deeper layer of analysis for inbound email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also help Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall.
Progent offers the support of certified engineers as well as experienced database application developers, DBAs, project managers, network infrastructure engineers, disaster recovery/business continuity planning specialists, and data security professionals to help your business to evaluate the likely benefits of SQL Server 2012 for your business, install test environments at your datacenter or at Progent's lab, plan and execute out a smooth migration to SQL Server 2012 from previous versions of SQL Server or from legacy RDBMS solutions, and define an efficient and secure network infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012.
Lync 2010 supports IM, Real Presence, voice/video conferencing, desktop collaboration, and both VoIP and traditional public switched telephone network telephony. Microsoft Lync Server 2010 can enhance the capability of Exchange Server, SharePoint Server and Office or cloud-based Office 365 and simplify management through integration with Active Directory. Lync can also cut capital and operational costs by eliminating Voice-over-IP equipment and subscription fees, PBX systems, or conventional teleconferencing solutions. Progent's certified unified communications consultants can provide online and onsite support to help you to maintain and troubleshoot your current Lync 2010 deployment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also assist you to design and execute an efficient Skype for Business migration.
Progent's Meraki Wi-Fi access point consultants offer online and onsite support to help businesses of any size to design, install, manage, upgrade or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help you to set up and support Cisco's Meraki-based wireless infrastructure for sites that range from a teleworker's home or a remote office to a large campus or a multi-site enterprise. Progent can also assist you to configure other Cisco products including Catalyst and Nexus switches, routers and ASA firewalls to build a cohesive network infrastructure that delivers the same access, responsiveness, security compliance, manageability and availability for wired and wireless clients irrespective of their mobility or device.
Cisco's wireless IP phones are hardened Wi-Fi handsets designed for workers who are on the move within office, warehouse, retail or other environments where IT management requires portable phones that provide more administrative control, security and durability than is possible with the Bring-Your-Own-Device style of mobile collaboration. Integration of Cisco's wireless IP phones typically demands that you configure and optimize many key pieces of your Wi-Fi infrastructure including access points, routers and switches, Cisco wireless LAN controllers, and management software. Progent's certified experts offer remote and onsite support to help you build and manage a Cisco wireless VoIP phone solution by providing integration services that range from debugging the set up of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing services for modernizing the wireless architecture of a campus.
Microsoft Exchange 2013 incorporates significant improvements to the functionality of Exchange 2010 and introduces powerful innovations as well as a revamped architecture. These improvements favorably impact vital IT areas including ease of administration, high availability (HA), compliance, operational costs, teamwork, extensibility, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the potential business benefits of upgrading to Microsoft Exchange Server 2013, create an efficient test and deployment strategy, and educate your IT team to manage your Exchange 2013 environment. Progent also offers affordable online support and management for Exchange 2013.
Progent's Symantec consultants can assist you to maintain discontinued Symantec firewall and VPN appliances including the Symantec Raptor and VelociRaptor family or show you how to upgrade to current firewall/VPN technology. Progent can also help you create and execute a complete security plan that can include firewall and VPN appliances and utilities, managed security and network defense services, system monitoring products, and formal policies and processes. Progent has the expertise to be your single source for on-going technical support, maintenance, education, and security consulting.
Progent's expert support team can help you design and implement a smooth in-place Microsoft Exchange 2003 upgrade strategy that minimizes productivity downtime, reduces long-term support requirements, and makes your Exchange Server 2003 easy to administer. For complicated multiple server or multi-site upgrades, Progent offers the knowledge and experience to complete your move quickly and affordably. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and consulting offerings include expertise with the integration of third-party add-ons to Microsoft Exchange Server 2003 that are in keeping with your business needs.
Progent is structured to deliver comprehensive remote consulting for all major technologies associated with small company information networks and offers a variety of vital, on-demand support services such as a part-time CIO to provide senior-level planning and budgeting skills, a Call Center for help desk support, proactive remote monitoring, spam/virus protection as a managed service, project management for critical projects like office relocations oroperating system upgrades, connectivity experts for building and maintaining high-performance and reliable infrastructure, certified security specialists to verify information protection and regulatory compliance, disaster recovery specialists to help design business continuity plans, and software developers to write, customize, or repair mission-critical application programs.
The latest generation of Cisco ASA 5500-X Family of firewalls with Firepower Services deliver significantly more performance than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-certified CCIE network consultants can assist you to manage your legacy PIX or ASA 5500 security appliances or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, configure, tune, administer and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
Progent's compensation structure is built on contribution, so just like working as a freelance consultant, your earnings are directly tied to your work effort. Certain of our consultants focus on quality of life and choose to work at an easy pace, utilizing our flexible calendar to pursue individual enthusiasms like mountain biking, motorcycle racing, snow boarding, surfing, vacations, or sharing private time with family and acquaintances. Other consultants take advantage of the opportunity to earn major dollars through hard effort and extended hours. Progent fully supports both sides of the spectrum plus everything in the middle.
Progent's certified IT consultants can provide Windows Server 2016 migration consulting to help organizations of any size to plan and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can assist you to assess the value of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to take advantage of the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus multi-domain failover clusters.
Lync Server 2013, rebranded Skype for Business, allows organizations of all sizes to create a manageable and protected communications ecosystem that permits a BYOD computing style with instant messaging, real-time presence, web conferencing with app sharing, as well as IP-based and PSTN calling enabled for a broad assortment of stationary PCs and handheld clients. Progent's Microsoft-certified Lync Server 2013 consultants and network architects can assist your company to assess the business benefits of Lync Server 2013, design an in-house, cloud-resident (with Lync Online) or hybrid model appropriate for your present and future plans, implement Lync Server 2013 in a way that expedites your ROI, and deliver live webinar and on-premises training to your management staff and end users. Progent offers in-depth expertise in critical pieces of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help you to integrate Lync 2013 with popular Office and Office 365 applications including Outlook clients and PowerPoint.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification as a result of thorough testing and extensive work with network security architecture. ISSAP consultants have in-depth knowledge of access control systems and methodologies, telecommunications and network protection, cryptography, needs evaluation, business continuity and disaster recovery, and physical security. Progent's ISSAP-premier security consultants can help your business with all aspects of secure network architecture.
Progent's UNIX platform consulting services offer small businesses and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of expertise provides you with a convenient one-stop source to show you how to build and maintain a protected and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SuSE Linux, Debian-GNU and Slackware.
System Center Configuration Manager automates software provisioning across multiple sites, centralizes compliance settings control, keeps track of network resources, protects against corporate data leakage, provides network health monitoring, allows safe end-user self service, and offers a common point of control for managing multi-operating system networks based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Azure cloud experts can help you with any facet of designing, implementing, using and troubleshooting a SCCM deployment for on-premises, cloud-based, or hybrid environments.
Progent's management team consists of industry professionals with years of background delivering computer consulting, technical support, and strategic information system planning to organizations ranging from startups to Fortune 500 companies. Great service calls for great people, and Progent is proud to have put together a management team able to provide businesses with the best service value available anywhere.
Windows Hyper-V 2016 incorporates key technologies initially developed for and proven on Azure, one of the world's largest public clouds. This significantly enhances the suitability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by improving security, uptime, expandability, manageability, dependability and recoverability. Progent’s Microsoft-certified consulting team can assist you to assess the advantages of Hyper-V 2016 for your organization, set up test environments to confirm the ability of Hyper-V 2016 to run your vital workloads, design an efficient network topology for a cloud-based or hybrid installation, create and carry out a non-disruptive migration plan, train your IT administration and support staff, and provide ongoing consulting and troubleshooting support to make sure that your Hyper-V 2016 investment gives you the highest possible business value.