Years of experience delivering Microsoft expertise and Cisco technology consulting has enabled Progent to build an unmatched capability for serving branch offices that need network service with the responsiveness common to with small firms but which offers effective communications, complete documentation, and adherence to enterprise IT standards. If your corporation has a branch office situated anywhere in California or any area served by Progent's engineers, Progent can provide a broad range of in-person and remote network support services and network architecture expertise.
Progent’s Wireless Site Survey helps you to plan and implement a Wi-Fi WLAN adapted to your environment, offering you a WLAN that delivers the coverage, performance, capacity, QoS, security, and hand-off ability your business needs. Progent's Wireless Site Survey services are available either as an affordable online service or as a more comprehensive onsite service.
Progent provides consulting services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and maintain a WatchGuard Firewall/VPN appliance that aligns with your security needs and budget. Progent can assist you to manage legacy WatchGuard firewalls or upgrade smoothly to modern WatchGuard firewalls.
Progent's certified IT experts offer Windows Server 2016 migration consulting services to assist organizations of all sizes to design and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can assist your company to evaluate the value of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to benefit from the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Progent's expert consultants can show you how to define and deploy a smooth in-place Microsoft Exchange 2007 migration strategy that avoids productivity downtime, simplifies ongoing support requirements, and makes your Exchange 2007 Server easy to manage. For complicated multiple server or multi-site upgrades, Progent has the background to complete your move quickly and affordably. Progent's Exchange Server 2007 help, repair, and consulting services include assistance with the integration of third-party enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging solutions powered by Exchange Server 2007.
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities including listings, orders, payments, fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales, vendors can expand their reach, lower their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide programming, workflow integration, project management support, and training to help you shorten development time and expedite your ROI.
Microsoft Windows Server 2012 R2 Essentials is a value-priced, entry-level OS that enables small businesses to make the move from the older stand-alone on-premises datacenter to the modern hybrid networking model that includes both local and cloud-hosted resources. Progent's consultants can provide budget-friendly remote consulting and technical support for Windows Server Essentials. Progent can help you to evaluate the potential business benefits of migrating to Essentials and implementing a hybrid on-premises/cloud-based model for your network environment. Progent can provide comprehensive project management support so you can design and carry out an efficient move to Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Cloud applications and services. Progent can also provide continuing consulting help, technical support, and training.
Fortinet FortiGate next-generation firewalls are industry leaders in offering top throughput for encrypted data inspection. Progent's Fortinet firewall consultants can assist you to deploy your Fortinet FortiGate security appliances to safeguard your digital assets at the network edge, within the data center, at branch locations, and at the cloud edge.
Progent can help your business to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to SCCM 2012 from a legacy device and application management platform or assist you to modify your existing SCCM 2012 environment to support your evolving business requirements. In addition, Progent can help you to build a software foundation that extracts the most value from SCCM by providing advanced consulting support for related Microsoft platforms such as ADDS, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Progent's engineers can provide a range of consulting services to assist companies of any size to deploy, manage, and troubleshoot networks that incorporate desktops, notebooks, tablets, or smartphones based on Microsoft Windows 8.1. For enterprise customers, Progent's experienced project management consultants can help set up test labs to assess Windows 8.1 and develop and manage Windows 8.1 deployment projects based on proven methodologies.
Progent's consultants can provide macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows environments, Entourage and email expertise, security services, and one-on-one education. Progent can assist clients to migrate to macOS from OS X or other earlier versions of Apple OS X and Progent can provide expertise with Apple Mac applications. Progent's specialists in Apple technology can also assist you with Apple iPhone integration and iPad synchronization, or moving to Apple's iCloud. For computer environments based exclusively on macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of planning, integrating and maintaining a network environment that is available, secure, fast and aligned with your organization's business goals.
Progent's certified failover clustering experts can help businesses to assess the advantages of utilizing Windows Server 2012 clustering to build an advanced fault-tolerant/disaster recovery solution, assist your organization to design and deploy a Windows Server 2012 system, provide online and on-premises consulting services and engineering support for failover clusters that include physical servers or virtual ones, and help you to streamline the management of failover clusters.
The clustering feature set incorporated into the high-end versions of Windows Server 2008 has been radically re-engineered to simplify the deployment, configuration, and management of server clusters that offer improved levels of system availability, protection, efficiency, and versatility. New or enhanced capabilities include automated cluster verification, easier setup and deployment, unified cluster management, new cluster infrastructure for maximum availability, hardened security and quorum structure, fewer failure points, more disk and RAM capacity, and improvements for multi-site clusters. Progent's Microsoft-certified consultants can assist your company assess the business benefits of failover clusters, plan and implement a deployment, train your network support staff to administer your cluster environment, provide ongoing consulting and support services, and produce and test a workplace recovery plan.
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to deliver web-based control and world-class protection for your inbound and outbound email. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The cloud filter serves as a preliminary barricade and blocks most threats from making it to your security perimeter. This decreases your vulnerability to external attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a further level of inspection for incoming email. For outbound email, the local security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also help Exchange Server to track and protect internal email that originates and ends within your corporate firewall.
Cisco Unified Communications Manager, previously known as CallManager, is the core of Cisco's communications and collaboration platform. Cisco Unified Communications Manager and Cisco Unified CM Express (CME) provide an advanced IP-PBX by integrating tightly with apps like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent's Cisco-certified consultants can deliver effective and affordable online and onsite expertise to help businesses of any size to build and administer Unified CM environments by providing Cisco Unified Communications Manager configuration and technical support services that add maximum productivity. Progent can help with any aspect of Unified CM configuration and troubleshooting in areas such as integrating VoIP phones and Video phones, reviewing dial plans, configuring SIP connections and PSTN support, deploying ISR G2 routers with CUBE support, designing UCS server clustering solutions for high availability, capacity planning, and integration with Exchange Server and Skype for Business.
Cisco's Firepower Next Generation Firewalls deliver a major performance improvement over Cisco's previous-generation ASA 5500-X security appliances and offer centralized management and automation of modern cybersecurity features like application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE firewall consultants can help you to plan and execute a smooth migration to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's subscription-based security services to create and centrally manage IT environments that include branch offices, data centers, and cloud resources.
Cisco's Small Business series of wireless access points are Linux-powered units engineered as entry-level wireless solutions for small offices. Progent's Cisco CCIE-certified wireless network infrastructure experts can provide online or onsite configuration and troubleshooting support to assist your organization to plan, configure, upgrade, tune, administer and troubleshoot Cisco Small Business wireless access point deployments of any size or architecture.
Progent's Microsoft-certified consultants can provide in-depth support in deploying, using and troubleshooting all versions of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can deliver a wide variety of cost-effective remote support services following industry best practices to assist organizations of all sizes to receive all the benefits of this powerful project management solution. Support services available from Progent include solution planning, installation and upgrades, setting up secure file and status sharing among local and offsite users, network optimization, and customized webinar training classes.
Progent’s Technical Response Center offers nationwide remote assistance for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Premier service experts provide telephone help and online secure network access to isolate and resolve technical problems rapidly and affordably. The scope of technical experience available from Progent's staff of nationwide service engineers allows Progent to escalate even the most difficult problems to appropriate specialists as required.
Progent's Symantec experts can help you maintain legacy Symantec firewall and VPN products such as the Symantec Raptor and VelociRaptor line or show you how to migrate to more recent firewall solutions. Progent can also enable you to design and implement a complete security strategy that can incorporate firewall/VPN devices and utilities, outsourced security and network defense services, system monitoring software, and documented policies and enforcement procedures. Progent has the skill to be your single resource for on-going technical help, maintenance, education, and security expertise.
Progent offers the support of RIM BlackBerry-certified experts who can assist small companies to design, administer, and repair BlackBerry technology economically and successfully, eliminating the need for an internal BlackBerry expert and minimizing the cost and hassle of supporting a mobile wireless workforce. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-premier experts, Cisco CCIE network engineers, and CISA and GIAC-certified security engineers. This breadth of knowledge, combined with Progent's efficient online support model, provides small businesses a cost-effective option for incorporating BlackBerry technology seamlessly into their information network.
Progent's Microsoft-certified ISA Server consultants have extensive backgrounds developing Microsoft ISA Server-based security solutions for IT networks with many offices, mobile workers, and mission-critical web applications. Progent's ISA Firewall consultants are available to help your company in planning and deploying an installation of ISA Server 2000 or ISA 2004 Server that meets your network protection needs without adversely restricting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent can help your business in all facets of your upgrade to Microsoft Exchange Server 2016 including designing HA architecture for a local, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; planning, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.
Altaro VM Backup provides small and mid-size businesses a reliable and affordable platform for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud-hosted environments and also enables low-cost backup to Azure storage. Top features include industry-leading inline deduplication to cut backup storage requirements, Continuous Data Protection with backup intervals as little as five minutes for reducing your exposure to data loss, advanced encryption, granular recovery options for individual files and emails, support for Windows Server CSV and vCenter for managing large-scale environments, and support for Microsoft Volume Shadow Copy Service to back up live VMs with zero downtime. Progent is an Altaro partner and can provide a broad array of services to assist you to plan, install, optimize and troubleshoot a backup and disaster recovery system based on Altaro VM Backup software.
Progent's Windows Server 2019 disaster recovery planning experts can assist your business to plan and deploy a DR/BC solution based on Microsoft's advanced Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Progent is one of the most expert network consulting firms for integrating e-mail solutions based on Microsoft Exchange 2000. Progent specializes in helping small and mid-size businesses derive all the benefits of Microsoft Exchange Server 2000 under typical situations such as upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 administration.
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to diagram, monitor, enhance and debug their networking hardware like routers, firewalls, and load balancers plus servers, printers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology diagrams are kept updated, copies and manages the configuration of almost all devices connected to your network, tracks performance, and generates alerts when problems are discovered. By automating complex management activities, WAN Watch can cut hours off ordinary chores like making network diagrams, reconfiguring your network, locating devices that need important software patches, or identifying the cause of performance problems.
If your company does not need immediate remote support but expects to need technical services with your network in the near future, you can conserve time and expenses and ensure that the appropriate IT skill will be ready when you want it by contacting a Progent sales specialist and signing up as a customer. For more information, phone 800-993-9400 or send email to information@progent.com.
Progent's Microsoft-certified experts offer computer help and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent’s consulting team can help you plan, deploy, troubleshoot and administer the entire suite of Windows .NET Servers including SQL Server, ISA Server, Microsoft Small Business Server, Exchange Server, Microsoft SharePoint Server, Hyper-V, Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to design and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers major enhancements in scale, performance, manageability, virtualization, security and compliance, hybrid local/cloud integration, resilience, and container support.
Progent can help your company to design and implement a smooth transition from a UNIX-powered information environment to a network based on Microsoft Windows and capable of supporting Microsoft's popular office productivity products, business applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and software development specialists can show you how to guard your data and reduce productivity disruption by developing an efficient transition plan that protects your existing assets in UNIX application and technology. UNIX-to-Windows migration support services available from Progent include evaluation of current infrastructure, migration planning and validation, MS Exchange migration expertise, data and application migration, and server and mass storage transition and economization.
Microsoft Communications Server provides Instant Messaging and Real Presence as part of a scalable, world-class package featuring advanced security, seamless compatibility with additional Microsoft software, an expandable, standards-based development environment, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can benefit from lower costs and elevated operational efficiencies, increased individual productivity, and better intellectual property protection with this easy-to-manage, highly available IM platform. Successful deployments of Microsoft Office Communications Server call for extensive planning and consideration prior to roll out. Progent's Microsoft-authorized professionals can provide the skill needed to realize all the benefits of Microsoft Office Communications Server across your entire corporation.
Progent's Citrix-accredited consultants can assist you to evaluate the business benefits of XenServer and other Citrix platforms, and can assist you to design, test, execute, troubleshoot, and maintain a Citrix XenServer installation. Progent can in addition assess your existing Citrix technology environment and help you to enhance consolidation, responsiveness, security and compliance, uptime, and disaster recovery.
Progent's CISM-certified security consultants can show you how to safeguard your Apple Mac environment through professional services including performing security tests, clean up after virus and worm penetrations, configuring firewalls, integrating secure off-site and mobile connectivity, installing monitoring software for defense against viruses, spam, and malware, and developing a comprehensive security strategy appropriate for the specific goals of your corporate information system.
Progent offers businesses of all sizes enterprise-class IT remote or onsite consulting services for networks based on Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consulting experts also offer security expertise for companies varying in size from the small office to the worldwide enterprise.
Progent provides the help of Microsoft and Cisco-Premier network consulting experts to show clients affordable ways to help organizations optimize the benefits of Microsoft and Cisco products. For environments that span from small offices to large corporations, Progent's expert consultants can assist you to improve your network's e-mail architecture, protection, reliability, performance, and network management.
Progent's Cisco CCIE-certified networking consultants can provide high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.
Progent's Microsoft-certified IT experts can provide Windows Server 2016 migration consulting to assist businesses of all sizes to plan and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can help you to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist you to take advantage of the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Progent's Microsoft-certified TMG 2010 and Internet Security and Acceleration Server 2006 experts can assist you to plan, deploy, and support a configuration of Forefront Threat Management Server or ISA Server 2006 on your network that delivers the firewall protection, speed and manageability that your business needs.
The service background of Progent's certified Windows Server consulting team, with an average of over 10 years of work in Microsoft technology, ensures you success in identifying the edition and configuration of Windows 2003 Server that matches most closely with your company's strategy. Progent can also help you with designing, deploying, managing and troubleshooting powerful IT applications powered by Windows Server, and can streamline your migration from Windows 2000 or Microsoft Windows NT.
Cisco Cisco Unified Communications Manager (CUCM), previously known as CallManager, operates as the core of Cisco's collaboration solution. Cisco Unified Communications Manager and Unified Communications Manager Express (CME) provide a location-independent IP-PBX by integrating tightly with unified messaging apps like Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact center. Progent's Cisco-certified network consultants offer effective and affordable online and on-premises support to assist organizations of all sizes to create and administer CUCM ecosystems by providing Cisco Unified Communications Manager integration and troubleshooting services that deliver maximum productivity. Progent's consultants can help with any facet of Unified CM support and troubleshooting in areas such as integrating Cisco Voice over IP phones and Video phones, reviewing dial plans, setting up SIP trunking and PSTN support, installing ISR routers with CUBE support, designing UCS server clustering systems for high availability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.
Progent's certified Windows 2000 Server consultants offer computer support and IT consulting services for the complete family of Microsoft .NET Enterprise Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Microsoft Windows 2000 Server integration, update, and troubleshooting offerings include network planning, deployment, documentation, on-site and remote support, Help Desk outsourcing, expert security consulting, turn-key outsourcing, and economical co-sourcing.
Progent's proven ransomware recovery consultants can assist your business to restore a network damaged by a ransomware virus such as Ryuk, WannaCry, Hermes, or Locky.
Progent has put together two ultra-affordable service packages intended to enable small companies to get an independent network security evaluation from a premier security engineer. With Progent's External Network Security Inventory Checkup, an engineer runs a comprehensive examination of your IT infrastructure from outside your firewalled perimeter to determine possible risks in the security posture you present to the outside world. With Progent's Internal Network Security Inventory Scan, a security expert runs a system scan from a secure machine within your company firewall to evaluate the risk to inside assaults. The two security inventory services are set up and run from a secured external location.
Dynamics GP 2010 software is a full-featured business management solution that integrates information and operations throughout your business, interfaces seamlessly with other solutions, and connects workers, clients and suppliers regardless of time or place. Created for small to mid-size companies, MS Dynamics GP 2010 and MS Dynamics GP Version 10.0 provide functionality for financials, analytics and reporting, project management, inventory and order processing, e-commerce, human resource management, customer relationship management, field service, manufacturing, retail, and web-based business services. Progent can show you how to set up and manage a robust, protected computer and communications infrastructure to support Microsoft Great Plains, and can provide experienced Great Plains professionals to help your business exploit the full potential of Dynamics GP 2010.
The current ASA 5500-X Series of firewalls with Firepower Services offer substantially more bang for the buck than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-premier CCIE network experts can assist your company to maintain your legacy PIX or Cisco ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, integrate, tune, manage and troubleshoot firewall environments based on Cisco ASA firewalls with Firepower Services.
Progent offers businesses of any size world-class network remote or onsite consulting for information systems powered by Microsoft Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified network consultants also offer security expertise for companies ranging from the small office to the worldwide enterprise.
Progent can help your business to evaluate the wealth of subscription options offered with Office 365 and configure your network with Office 365 so you derive maximum business value. Progent supports multi-vendor environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help you to create and manage hybrid solutions that seamlessly combine local and cloud products and services.