Lync 2013, renamed Skype for Business, allows businesses of any size to build a centrally managed and secure communications ecosystem that supports the modern BYOD computing style with IM, real-time presence, web conferencing with app sharing and whiteboard, and both IP-based and PSTN telephony enabled for a wide range of desktop and mobile clients. Progent's Microsoft-certified Lync 2013 experts and system architects can assist your company to evaluate the business benefits of Lync 2013, design an in-house, cloud-resident (with Lync Online) or mixed model suitable for your current and future plans, implement Lync Server 2013 in a way that expedites your ROI, and provide custom webinar and on-premises training to your IT staff and end users. Progent offers expertise in key components of a Lync Server 2013 solution that include Windows Server, SQL Server and Exchange Server, and Progent can assist you to integrate Lync Server 2013 with key Microsoft 365 apps including Outlook clients and PowerPoint.
Progent can provide affordable remote access to IT engineers with expertise in a wide array of utilities and technologies that provide solutions for protecting Windows, Mac, and Linux servers and desktops as well as notebooks and handhelds. Progent offers help for leading data protection platforms including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Software, MozyPro, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent can assist your company to design, upgrade, or troubleshoot backup solutions for a variety of topologies such as on-premises, remote, cloud, or a mix.
Microsoft allows you to create transparent hybrid ecosystems that combine Microsoft 365 and on-premises Exchange deployments. This permits you to have certain Exchange mailboxes hosted on your corporate datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can assist you with any phase of planning, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can provide as-needed support to help you through challenging technical bottlenecks and also can provide extensive project management outsourcing to ensure your hybrid Exchange solution is completed on time and within budget.
Progent's Microsoft certified engineers can provide remote and onsite consulting expertise to help your company to manage, support, and repair computers based on Microsoft Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, data and identity protection, disaster recovery, remote connectivity, smartphone and tablet management, wireless configuration, and remote network monitoring and alerts.
Progent can help you to prepare for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade smoothly to SCCM 2012 from an older device and application management solution or assist you to enhance your current SCCM 2012 environment to support your evolving IT requirements. In addition, Progent can help you to build an infrastructure that takes full advantage of SCCM 2012 by providing advanced consulting support for related Microsoft technologies including ADDS, SQL SSRS, and Internet Information Services (IIS).
Progent's Microsoft-certified consultants have 20 years of experience providing electronic messaging and unified telecommunications/email solutions for companies. Progent offers affordable Exchange Server consulting services to enhance email security and virus protection, provide high availability email, and facilitate remote and mobile email access. Progent's Microsoft Exchange consulting and support services can aid you in designing and implementing a Microsoft Exchange update or a migration from a legacy SMPT server or outdated Microsoft Email software such as Exchange 5.5 to Microsoft Exchange Server 2010.
NetApp MetroCluster is a disaster recovery software suite that uses array-based storage clustering along with replication to deliver rapid, zero data loss disaster recovery (DR) between sites located up to 300km apart. Progent's team of seasoned network experts can help your business to design, configure, administer, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that aligns with your technical needs and budget. Progent can make sure you adhere to best practices for installing your MetroCluster solution by delivering help with tasks like assigning disk pools, determining aggregate and plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker, designing a configuration replication network between your peered clusters, and verifying your disaster recovery system to prove adherence with industry standards and government mandates.
Progent's certified SonicWall firewall experts can help you deploy, maintain, and update SonicWall firewall products including the current SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISSP and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into an end-to-end security solution and build protection into your business operations.
Progent's Microsoft-certified Windows Server 2000 consultants offer computer support and information technology consulting services for the complete family of Microsoft .NET Enterprise Servers, Windows Server 2000, and Windows 2003 Server. Progent's Microsoft Windows Server 2000 configuration, optimization, and troubleshooting offerings include network design, installation, project management, on-site and off-site technical support, Call Center outsourcing, professional security analysis, full service outsourcing, and cost-effective co-sourcing.
Progent provides fault tolerant load balancing support covering system load balancing, load balanced program, network backbone routing, and content delivery products such as Cisco Content Engine. fault tolerant load balancing vendors for which Progent can provide consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Content Engine and LocalDirector 400 series, and F5 Networks BIG-IP.
Progent's Shared Call Center service allows your IT organization to share responsibilities for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of veteran technical support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the leading shared professional services automation tool for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Progent's Microsoft-certified consultants can provide remote and onsite expertise for companies of any size to assess the benefits of migrating to Skype for Business from any release of Microsoft Lync Server or Office Communications Server. Progent can help you to plan a local, cloud or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office or Microsoft 365; set up HA solutions; connect Skype for Business with your PSTN gateway; and integrate other collaboration systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security consultants can assist you design and verify a security strategy for your Skype for Business deployment that is compliant with government and industry standards.
Progent's Symantec consultants can help you maintain legacy Symantec firewall and VPN appliances such as the Symantec Raptor and Symantec VelociRaptor family or help you migrate to newer firewall/VPN solutions. Progent can also enable you to design and execute a complete security strategy that can incorporate firewall/VPN appliances and utilities, managed security and network defense services, system monitoring products, and formal policies and processes. Progent has the skill to be your single resource for continuing technical support, administration, training, and security expertise.
Progent can help you in any and all facets of your upgrade to Exchange Server 2016 such as designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; determining storage requirements for your virtual machines, databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; designing, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's Private Cloud Hosting outsourcing offers comprehensive hosting of a small or mid-size organization's production servers in a solution that delivers the maximum level of availability and scalability and is also easy to transfer to another host. Progent's Private Cloud Hosting and Management options are based on mature virtualization techniques that allow small companies with mixed- platform IT systems to save significantly on the costs of capital equipment, infrastructure support, and IT management while benefiting from world-class fault tolerance and an unmatched degree of vendor independence.
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your organization to plan and implement an efficient migration to Windows Server 2022 using a self-hosted network architecture or a hybrid model that integrates cloud-hosted Windows Server Online with a self-hosted implementation of Windows Server 2022.
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows endpoints.
Progent's Microsoft-certified Windows 2003 Server engineers can provide network help and expert consulting services for the entire family of Microsoft .NET Enterprise Servers, Microsoft Windows Server 2003, and Windows Server 2000. Progent's Windows 2003 migration, configuration, update, and maintenance offerings include system planning, deployment, project management, on-premises and remote technical support and troubleshooting, Call Center services, expert security services, comprehensive outsourcing, and expert co-sourcing.
Progent's Support Program for IT Service Firms lets you use Progent's information technology experts while retaining your own brand as a seamless extension of your network consulting team.
Progent offers support expertise for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and maintain a WatchGuard Firewall appliance that aligns with your network security needs and budget. Progent can assist you to manage legacy WatchGuard firewalls or migrate efficiently to current WatchGuard firewall solutions.
Cisco's PIX 500 firewalls have been discontinued and Cisco might not offer support these devices. Progent continues to offer technical assistance for Cisco's PIX firewalls to help you with management and troubleshooting and Progent can also help you determine whether to migrate to more current firewall technology from Cisco. Progent's Cisco-certified specialists can help you design and implement a cost-effective upgrade to Cisco ASA 5500-X Series firewalls following industry best practices.
Progent can provide the support of an accredited consultant with an extensive background deploying products from the major telepresence vendors including Cisco/Tandberg, Polycom, and LifeSize and can assist your company to design, configure, upgrade, or troubleshoot a telepresence solution that preserves your investment and maximizes the business value of your information system. Progent also offers the expertise of infrastructure engineers who can help businesses of all sizes to create and troubleshoot a communications network that provides the performance, dependability, security, and scalability you need to accommodate your video conferencing/telepresence solution.
Progent's ProSight Virtual Hosting offers advanced virtualization architecture, a world-class data center facility, and the technical support expertise of Progent's Microsoft-certified consulting group to provide small and midsize companies with a complete IT outsourcing solution that enhances network availability and protection, reduces management distraction, and lowers expenses. With Private Cloud Hosting, a smaller business can have all of its operating system platforms and critical business application servers supported within a safe and fault tolerant facility on a high-performance, non-stop virtual machine set up and supported by Progent's network service professionals.
Progent's ProSight Enhanced Security Protection (ESP) services deliver affordable multi-layer security for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint management, and web filtering through leading-edge technologies incorporated within one agent accessible from a unified console. Progent's security and virtualization consultants can help you to design and implement a ProSight ESP environment that meets your organization's unique requirements and that allows you prove compliance with government and industry data protection standards. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for immediate attention. Progent's consultants can also help you to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack like ransomware.
Microsoft has made a strong effort to enable seamless hybrid environments that integrate Microsoft 365 and local Exchange systems. This permits you to have some mailboxes hosted on your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any facet of planning, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver as-needed support to help you resolve stubborn technical issues and also offer extensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange initiative is completed on schedule and on budget.
Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 Access Point experts can provide economical remote and on-premises help for Catalyst Wi-Fi 6 wireless access points.
Progent can help your business to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to streamline operations, improve compliance, and increase worker output by making sure that critical applications stay up to date, managing licensing, and monitoring usage patterns to help you make informed buying choices. Once you are ready to update your SCCM 2007 change management ecosystem, Progent can help you to prepare for and carry out a smooth move to SCCM 2012.
Progent's consultants offer cost-effective remote consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent offers comprehensive project management so you can design and carry out an efficient move from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Online applications and services.
Progent's experts offer Apple macOS and OS X users a variety of services such as desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server help, network protection services, and custom training. Progent can help businesses to migrate to macOS from Mac OS X or earlier versions of Apple Mac OS X and Progent can provide help with Apple Mac applications. Progent can also help you with iPhone integration and iPad management, or migrating to Apple's iCloud services. For business environments built solely on macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of designing, integrating and supporting a network environment that is available, safe, fast and able to achieve your organization's business goals.
Progent's Cisco certified Wi-Fi experts offer affordable online and on-premises support for end-of-life and current Wave 2 Aironet Wi-Fi access points (APs) and Progent can assist you to design and maintain Wi-Fi solutions that incorporate indoor and outside/ruggedized Aironet APs.
Altaro VM Backup software from Hornetsecurity offers small organizations a reliable and affordable platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud-hosted architectures and also enables cost-effective cloud backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or on-premises consulting services to assist you to plan, deploy, manage and troubleshoot a comprehensive backup/restore system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup software.
Progent provides the services of Microsoft and Cisco-Premier network support professionals to offer customers economical ways to help companies optimize the benefits of Microsoft and Cisco technology. For environments that span from remote offices to large enterprises, Progent's expert consultants can show you how to enhance your information system's e-mail infrastructure, security, availability, performance, and system administration.
Progent's Microsoft certified consultants provide small and midsize companies expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can secure your IT system from attack by external and internal sources. Forefront Threat Management Gateway and ISA Server provide deep examination of Internet protocols such as HTTP, which enables these security platforms to uncover many threats that can get by ordinary firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your IT security through experienced design and deployment of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft engineers can help you to install Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot all versions of ISA Server, or upgrade from ISA Server to Microsoft Forefront TMG.
Progent uses an enterprise-class support reporting system that stores and formats complete documentation for all delivered services. Unlike some independent consultants or small support firms who offer minimal documentation or specifics of services performed, every service delivered by Progent is accompanied by full documentation. Each Progent staff member has access to the service reports sent by every consultant to every customer. The discipline of detailing and archiving support activity allows more efficient service and avoids a variety of typical problems such as when a service customer is effectively held captive to a consultant who refuses to release the keys to the kingdom.
Cisco's Firepower Next Generation Firewalls provide a major performance boost compared to Cisco's popular ASA 5500-X security appliances and offer centralized management of modern cybersecurity features like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help you to design and carry out an efficient migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower firewalls with Cisco's subscription-based security services to create and centrally control network ecosystems that include local offices, data centers, private clouds and public clouds.
Progent can provide quick access to the expertise of veteran wireless consultants who can help organizations to determine the value of Ubiquiti UniFi wireless access points for your business and help you to design, deploy, maintain, and debug your UniFi network. Progent can also conduct a wireless site survey to help you to select, configure, and place UniFi wireless APs for optimal coverage and performance.
Progent's Technical Response Center provides nationwide remote assistance for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Premier service professionals offer telephone support and online direct network access to troubleshoot and repair technical problems quickly and affordably. The breadth of technical experience represented by Progent's staff of country-wide service engineers makes it possible to escalate even the most difficult network issues to competent experts as required.
Progent's Cisco certified wireless networking experts offer economical remote and onsite support for both legacy and modern Wave 2 Aironet wireless APs and Progent can assist your business to plan and maintain Wi-Fi environments that incorporate indoor and outside/industrial Aironet APs.
Cisco's Meraki MS line of switches are designed for sites that go from branch offices to large campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective online consulting to assist you to plan and deploy a productive network architecture based on Meraki switches, streamline network monitoring and administration with Meraki's cloud-centric management architecture, configure policies to maintain security, create and test a disaster recovery strategy, and resolve technical issues associated with any facet of your Meraki deployment. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to build a cohesive networking solution.
Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to provide web-based management and comprehensive security for your inbound and outbound email. The hybrid structure of ProSight Email Guard integrates a Cloud Protection Layer with an on-premises security gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from making it to your security perimeter. This reduces your exposure to inbound attacks and saves system bandwidth and storage. Email Guard's on-premises gateway appliance provides a further level of inspection for incoming email. For outbound email, the on-premises gateway offers AV and anti-spam protection, protection against data leaks, and encryption. The local gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall.
ProSight Data Protection Services ECHO offer small and medium-sized businesses a low cost end-to-end service for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows rapid recovery of vital files, apps and VMs that have become unavailable or damaged due to component breakdowns, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can deliver world-class expertise to configure ProSight Data Protection Services to be compliant with regulatory requirements such as HIPAA, FINRA, and PCI and, when necessary, can assist you to restore your critical information.
Progent's ransomware experts can assist your business to assess your ransomware vulnerability, remotely monitor and protect your network, help with negotiating a settlement with a threat actor, and rebuild an information system victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Progent's team of application experts can provide advanced consulting, custom programming, integration help, and online classes for leading applications covering vital areas including ERP and MRP, general accounting, business analytics, web commerce application development, and the MS Office suite of business productivity solutions. As a Microsoft Partner with years of background providing advanced consulting and troubleshooting support remotely, Progent can help clients throughout the United States to avoid the lost productivity and fees related to travel and on-premises activity without sacrificing the effectiveness of technical support.
Progent offers the expertise of BlackBerry-premier professionals who can help small organizations to design, manage, and repair BlackBerry solutions affordably and effectively, eliminating the need for an internal BlackBerry specialist and minimizing the expense and hassle of maintaining a mobile wireless workforce. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-premier consultants, Cisco CCIE-certified engineers, and CISA and CISM-certified security professionals. This wide range of knowledge, in conjunction with Progent's proven remote service delivery model, provides small and mid-size businesses an efficient option for incorporating BlackBerry technology productively into their IT network.
Progent offers the support of a certified VMware VCDX expert to help your organization design, deploy, manage and repair VMware vSphere-powered virtualization ecosystem for on-premises networks, cloud environments, or hybrid deployments. Progent offers advanced knowledge for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and business continuity. Progent has extensive understanding of VMware vCloud Director, vRealize Automation (vRA), vRO and vCloud Suite used for managing private and hybrid cloud environments that deliver maximum uptime, data security, and application mobility.
Progent's Microsoft-Premier SQL engineers can provide an array of services to help small companies to design, deploy, manage, and repair SQL 2008 solutions in order to realize the optimum strategic advantage from this state-of-the-art database management technology. Also, Progent offers expertise for network architecture, company-wide protection, and application development to increase the business benefit of your SQL Server investment.
Microsoft Office for Mac allows Mac users to receive the benefits of the industry's most familiar office productivity applications. Progent's Apple-certified Macintosh consultants can help you configure Microsoft Office for Macintosh on a multi-vendor environment combining Apple OS X and Windows-powered computers so that Mac users can take advantage of the latest features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with co-workers who use Windows. Progent's engineers have expertise with both Apple Macintosh and Windows technology and can support environments that mix Mac with Windows computers with extensive resource sharing, or environments which intentionally restrict collaboration between Mac and Windows systems.
Progent's Cisco-certified VoIP phone and video IP phone experts can help you to configure, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from discontinued VoIP products to the latest media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, originally branded CallManager, or with Unified CM Express to build a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified CM apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent can provide support with any facet of Cisco IP Phone integration including designing dial plans, setting up SIP trunking, installing ISR routers with CUBE internetworking capability, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony systems for survivability.
Progent's Microsoft-certified ISA Server consulting experts have long experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for information systems with many offices, remote workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts are available to help your company in planning and deploying a configuration of ISA Server 2000 or ISA Server 2004 that meets your network protection needs without overly restricting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later versions of ISA Server.
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management platform that incorporates machine learning technology and expert services to deliver comprehensive endpoint detection and response (EDR).
System Center 2016 delivers important enhancements for managing hybrid cloud environments by offering advanced integration with Windows Server 2016 servers, Windows 10; seamless integration of multi-OS networks that include various Linux distributions, Hyper-V and VMware; and better public and private cloud support including tighter integration with Microsoft Intune for iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team can provide advanced remote and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and configure a new deployment of System Center 2016, extend or tune your current one, migrate smoothly from a prior release of System Center, or troubleshoot your System Center environment.
Progent's certified security consultants can run NodeZero-powered penetration tests to verify your security defense tools and policies are properly configured and effective.
Progent can assist your business to design an upgrade to Teams from Skype for Business and configure, administer, and debug a cloud-based or mixed deployment of Microsoft Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange, SharePoint Online, and your phone infrastructure.
Progent's Microsoft-certified experts offer network support and technology consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting professionals can show you how to plan, integrate, maintain and administer the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint Server, Hyper-V, Microsoft Lync Server, Project Server, and Microsoft System Center Operations Manager.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's Windows Server 2019 disaster recovery preparedness consultants can assist your organization to plan and deploy a disaster recovery solution based on Microsoft's advanced Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Barracuda's budget-friendly CloudGen Firewall appliances combine web filtering, remote access, SSL tunnel VPN, secure SD-WAN, and modern Zero-Trust support along with centrally managed and monitored services encompassing your whole enterprise including on-premises, cloud, and hybrid network architectures. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform (GCP). Progent has the depth of expertise to serve as your go-to source for network help, maintenance, training, and cybersecurity consulting.
The Help Desk Call Center service delivery model adopted by Progent's Technical Response Center offers small and midsize companies an efficient alternative to dependence on independent service individuals by offering broad technical knowledge shared by multiple support teams, optional round-the-clock availability of emergency help, escalation capability to top-level engineers for solving even the most intractable problems, support consistency and reliability, prompt follow-up overseen by seasoned support managers, a choice of easy-to-use techniques for initiating support tasks, and a high level of process transparency enabled by ticket tracking and available through a web-based portal.
Progent's Cisco Meraki Wi-Fi access point experts offer remote and on-premises support to help businesses of any size to design, deploy, maintain, expand or debug Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist your business to set up and manage Cisco's Meraki-based wireless infrastructure for environments that range from a teleworker's home or a branch office to a large campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco products including switches, ASR routers and ASA firewalls to build a cohesive ecosystem that delivers the same access, performance, security compliance, manageability and availability for wired and Wi-Fi clients regardless of their location or computing device.
Progent's Cisco CCIE network infrastructure consultants can assist you to set up, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point support, Cisco IP phone expertise, and CUCM/CallManager software consulting.
Progent's Linux support services provide small companies and developers help with administering and maintaining Linux systems that operate with Microsoft-based networks. Progent offers your organization contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This wide range of experience provides you with an easy one-stop source to help you create and maintain a secure and robust mixed-platform connectivity and communications infrastructure that allows Linux and Microsoft coexistence by combining Windows with leading Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to provide web-based management and comprehensive protection for all your email traffic. The hybrid structure of Email Guard integrates a Cloud Protection Layer with a local gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This reduces your vulnerability to inbound threats and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a deeper layer of analysis for incoming email. For outgoing email, the on-premises security gateway provides AV and anti-spam filtering, DLP, and encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter.
Progent offers comprehensive support for every phase of your Exchange 2010 migration with services that include end-to-end project management services, site prep, project design and documentation, specification of new software and equipment required, suggested sourcing, pilot testing at customer site or at Progent's test facility, setting up temporary coexistence between Microsoft Exchange 2010 and Exchange 2003 or 2007, deployment of the solution, deactivating the previous servers, and training for client's support staff and users.
Progent's certified cybersecurity experts can run NodeZero-based penetration tests to make sure your security monitoring and protection systems and policies are correctly set up and effective.