Progent can assist you to plan and implement a smooth move from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access management for both on-premises and cloud resources.
For small businesses considering Progent's IT outsourcing, consulting, or technical support services, call 800-993-9400 or send email to information@progent.com.
Progent's Microsoft-certified engineers can provide in-depth support in implementing, using and troubleshooting all versions of Project, Microsoft Project Server, and Microsoft Project Online and can deliver a broad variety of cost-effective remote consulting services following proven best practices to help organizations of any size to get all the benefits of this leading platform. Services offered by Progent include system design, software configuration and upgrades, setting up safe file and status sharing among local and remote or mobile users, network infrastructure optimization, and specialized online training.
Progent has been providing SharePoint support since the first SharePoint product was published over 20 years ago, and Progent has the scope of IT know-how to help organizations of all sizes to design and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 applications that add substantial business benefit to your IT investment. Progent's Microsoft-certified consulting team can assist your company to evaluate the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from a different collaboration environment; determine if an in-house, online or hybrid configuration is best suited for your company; and pick the right edition of SharePoint 2013 for your applications. Progent offers full project management outsourcing or can assist in individual tasks related to your SharePoint 2013 migration.
Microsoft allows you to create transparent hybrid networks that integrate Microsoft 365 and local Exchange deployments. This permits you to have specific Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any phase of designing, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange specialists can provide occasional support to help you through stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Exchange solution is completed on time and on budget.
Remote server management cards give IT administrators complete control over a server without the need for an on-site visit. Using these management cards, all console screen data plus keyboard and mouse functionality are exported to a remote session to an IT professional who can be situated anywhere in the world. Progent's Microsoft and Cisco certified consultants can assist you to plan, deploy, and manage a high-availability business network that incorporates remote server management cards and Progent can use these remote server management cards to provide low-cost remote technical assistance. Progent has experience with a variety of remote server management cards including Aten IP9001 remote management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote management cards.
Progent's Microsoft-certified SQL Server 2017 experts can help your business to assess the business benefits of migrating to SQL Server 2017 and can help your organization to design and carry out a cost-effective migration of your databases and applications to any deployment architecture including on-premises, cloud-based, or hybrid. Progent's consultants can provide online or on-premises support services ranging from on-demand design assessment or troubleshooting to end-to-end project management and co-management to ensure your SQL Server 2017 project is carried out on time and within budget.
Cisco's Meraki family of switches are intended for environments that go from small branches to campuses. Progent's Cisco-certified CCIE consultants offer cost-effective remote consulting expertise to help your company to design and implement a productive network solution based on Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-based management tools, define policies to maintain security and compliance, develop and validate a disaster preparedness plan, and resolve issues related to any aspect of your Meraki ecosystem. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to create a unified networking solution.
Progent's Microsoft-certified professionals can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop test environments and migration strategies, optimize your infrastructure for on-premises, multi-site, cloud-based, and hybrid environments, train your IT support staff, create a corporate-wide security strategy, automate network management, help with application development, and generate and test a disaster recovery/business continuity plan.
Progent's ProSight Virtual hosting services provide small businesses a variety of advantages including lower capital costs, savings on operational expense, improved executive focus, world-class security, enhanced fault tolerance, and business continuity.
Progent's certified cybersecurity engineers can conduct security tests of company-wide security to validate your organization's cybersecurity profile adherence to key industry cybersecurity standards. Progent offers subscription-based managed services for security monitoring, on-demand company-wide security reviews, and targeted security evaluations for specific areas of cybersecurity like endpoints or ransomware-safe backups. Progent's accredited security experts can also conduct extensive security assessments to determine your organization's compliance with important industry security standards including HIPAA, PCI, and ISO.
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales processes, vendors can broaden their market, lower their operating costs, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring so you can cut development time and speed up your return on investment.
Stealth penetration testing is a key component of any overall IT system security plan. Progent's security professionals can perform extensive intrusion checks without the knowledge of your company's internal IT staff. Unannounced penetration testing shows whether existing security monitoring systems such as intrusion detection alerts and event history monitoring are correctly set up and actively monitored. Progent can implement continuous automatic PEN testing to define your internal and external attack surface and to identify ways that vulnerabilities, improper configurations, harvested credentials, missing patches, and dangerous product defaults can be chained together by threat actors into the multi-vector attacks common to the latest variants of ransomware.
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, implementing, optimizing and troubleshooting System Center Operations Manager environments and offer organizations of any size advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to design an architecture for SCOM 2012 servers that provides the responsiveness and availability needed to watch over your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent can also help you to import and set up System Center 2012 Operations Manager management packs according to best practices for monitoring network infrastructure and Microsoft and 3rd-party applications and services. Also, Progent can provide responsive online or on-premises technical support to assist you to remediate serious problems detected by System Center 2012 Operations Manager.
Progent's certified SonicWall firewall consultants can help you deploy, maintain, and tune SonicWall firewall products including the newer SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into a complete network protection solution and build security into your corporate operations.
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Progent's Technical Response Center offers national remote help for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Certified service professionals provide telephone help and remote secure network connection to troubleshoot and resolve technical problems quickly and affordably. The scope of IT experience available from Progent's staff of nationwide service engineers makes it possible to escalate even the most difficult network issues to qualified experts as required.
Progent's ProSight Virtual Hosting service combines advanced virtual server architecture, a state-of-the-art data center, and the support expertise of Progent's Microsoft-certified consulting team to provide small and midsize companies with a complete information technology outsourcing alternative that improves network availability and security, eliminates management hassle, and lowers expenses. With Private Cloud Hosting, a smaller business can have all of its software platforms and key business application servers hosted in a safe and fault tolerant facility on a high-performance, high-availability virtual machine configured and supported by Progent's computer service professionals.
Progent imposes no service activation charge and asks no retainer for services provided during regular working hours. Progent's one-minute granularity does away with big invoices for fast repairs so you will not be tempted to permit less critical problems to stay unaddressed.
Network monitoring typically consists of tracking a network's resource utilization in order to identify throughput bottlenecks or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring utilities that work under Linux or UNIX and can be deployed to observe mixed-platform networks where UNIX and Windows coexist. Progent's system integration consultants can help you take advantage of both these programs to tune and troubleshoot your network. Progent's UNIX consulting services offer small companies and developers help with administering and supporting UNIX/Linux and Solaris systems that work with Windows-based products.
Barracuda's budget-friendly CloudGen Firewall devices offer web filtering, safe remote connectivity, SSL VPN, secure SD-WAN, and Zero-Trust support with centrally managed and monitored services throughout your entire enterprise including on-premises, cloud, and hybrid network models. Public clouds supported include Microsoft Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent has the depth of skill to serve as your go-to source for technical support, maintenance, training, and security consulting.
Progent's Microsoft-premier engineers can help your organization to enhance your servers and/or workstations from 32 bits to 64 bits. Progent can assist your company to understand the costs and benefits of upgrading to 64-bit computing, design an efficient migration strategy that reduces operational interruptions, and offer inexpensive, expert online help to assist you to install 64-bit software and applications on your existing hardware.
Progent can give you access to programmers who can modify your Microsoft Dynamics ERP, MRP, and financial system packages to meet your specific business requirements. Progent's Microsoft support experts offer expertise in Microsoft Dynamics AX ERP Software, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management Software. Progent also offers custom e-Commerce consulting services for secure, corporate-wide resource sharing plus integration with CRM programs.
Progent can show you how to plan and implement an efficient move to Microsoft Dynamics GP/Great Plains so that you preserve your information, improve your security, enhance your analytics, take full advantage of Microsoft Office integration, and minimize productivity disruption by designing and executing a sensible migration plan. Progent can also help train new Microsoft Dynamics GP users so you don't lose productivity. Progent can improve your company reports and management analytics by offering Crystal Reports consulting, FRx programming, and Excel support. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to produce custom line-of-business applications and eCommerce programs that integrate transparently with Dynamics GP.
Progent's data center IT services are designed for companies with equipment housed at IDCs or data center colocation hosting facilities and requiring timely on-site assistance at the colo facility plus remote help from Microsoft and Cisco Certified experts. Progent provides a full range of data center and IDC and colo consulting services including network architecture evaluation, Windows and Linux server integration and maintenance, tech support for server and communications infrastructure, development and deployment of zero-downtime configurations, architecting and deploying layered security structures, firewall configuration and support, configuring load balancing solutions, and planning fault tolerant server clustering systems.
Progent provides nationwide online help and troubleshooting services for companies that run Apple Mac environments or whose IT systems feature a combination of Mac with Microsoft technology. Progent's consultants can provide Apple macOS and OS X users a variety of IT services such as desktop assistance, migration to the latest version of Mac OS X from legacy versions of Apple macOS and OS X, plus help with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with Apple iPhone and iPad support, or migrating to Apple's iCloud. Remote technical support offers optimum leverage for your information technology budget by preserving user efficiency and limiting the time charged for network analysis and repair. Sophisticated remote support technology and skilled service specialists and engineers allow Progent to solve the majority of IT problems without squandering time and expense by going to your location. In most of situations your IT issues can be remediated by telephone or via a mix of phone help and remote connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISM and CISSP premier security professionals to assist with the most challenging system problems.
Microsoft System Center 2016 Data Protection Manager offers automatic backup and simplified restore functions for Microsoft networks. SCDPM 2016 delivers application-sensitive protection for key platforms like SQL Server, Exchange and SharePoint, protects Windows and Linux VMs, supports VMs hosted by Hyper-V and VMware, and integrates seamlessly with Azure for cloud backup and recovery. Progent's Microsoft-certified experts can assist organizations of any size to plan, deploy, manage, and repair an enterprise-wide backup/recovery solution built around System Center 2016 Data Protection Manager. Progent can help you to migrate from a previous version of Data Protection Manager or from an outdated system, and Progent can tune your DPM 2016 ecosystem for on premises, colocated, cloud or hybrid deployment models. Progent offers online or onsite support and can provide occasional guidance to help you through technical bottlenecks or deliver comprehensive project management services to make sure you finish your SCDPM 2016 initiative on schedule and within your budget.
Progent's Microsoft-certified TMG 2010 and ISA Server 2006 consultants can assist you to design, install, and manage an implementation of TMG 2010 or ISA Server 2006 on your information system that provides the firewall protection, performance and manageability that your company needs.
Progent's certified Windows Server 2022 consultants can assist your company to design and implement an efficient upgrade to Windows Server 2022 using a self-hosted network architecture or a hybrid model that integrates cloud-based Windows Server on Azure with a datacenter-based installation of Windows Server 2022.
Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a broad variety of online support services to assist you to plan, develop, pilot test, deploy, administer, and troubleshoot business applications powered by any release of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help you to move your existing Excel applications to the newest versions of Excel, support Excel on iOS-based iPhones and iPads and Google Android phones and tablets, and identify and fix compatibility issues between different versions of Office Excel. Progent offers on-demand help to clients looking for a fast solution to a stubborn issue associated with Excel and Progent can also provide comprehensive project management support for migrating or creating line-of-business application software based on Office Excel. Progent's cost-effective webinar training for Excel can be custom tailored to meet the special requirements of individual users or groups.
Microsoft SQL Server 2016 introduces significant improvements in performance, capacity, security, uptime, BOYD integration, and built-in business intelligence. New features include PolyBase for processing SQL and NoSQ databases in one appliance for data warehousing, Jason support, Dynamic Data Masking, Mobile Reports, and centralized management of local and cloud-based operations and services. Progent's Microsoft-certified consultants can deliver remote and onsite support to help organizations of any size to deploy, manage or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics CRM, Skype for Business, and System Center Operations Manager.
Progent can assist your business in any and all facets of your migration to Microsoft Exchange Server 2016 such as planning high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; determining storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing for fault-tolerant CAS services; planning, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Microsoft 365, previously called Office 365, is Microsoft's expanding suite of productivity apps and cloud services available on a subscription basis. Microsoft 365 apps and cloud-based services are available in a variety of product bundles targeted at markets from students and home offices to enterprises. Progent can provide fast and affordable remote access to consultants with expertise in Microsoft, macOS, iOS, and Google Android technology. Progent can help you to evaluate the many subscription plans available with Microsoft 365 and integrate your network with Microsoft 365 so you realize top business value. Progent supports cross-platform networks that include Windows, macOS, and Linux technology. Progent can also help your business to build and maintain hybrid networks that transparently combine local and cloud-based products and services.
Progent's certified database developers offer small and midsize businesses remote DBA and programming services for popular RDBMS platforms including Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Support services offered by Progent include software installation and integration, application design and programming, administration support, replication and synchronization strategies, capacity planning, performance tuning, data migration, security and compliance, backup/restore systems, troubleshooting, and training.
Progent's Linux support experts provide small and mid-size businesses and developers support for administering and maintaining Linux computers that run with Microsoft-based technology. Progent can give your business contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide range of experience provides you with a convenient one-stop source to help you create and manage a protected and robust mixed-platform network and communications solution that supports Linux and Microsoft coexistence by combining MS Windows with major Linux derivatives such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Cisco's network security and remote access products for small businesses provide a full range of easy-to-administer security solutions to help safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network line features switches, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's expert staff of consultants includes experienced engineers with Cisco's CCIE and CCNP qualifications who are able to assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security solutions that fit best with your business goals.
Progent's Microsoft authorized Consultants provide three ways to help mid-size and large businesses develop an efficient and successful internal Computer Support Help Desk Call Center. Progent's help desk consulting services include ROI evaluation, process analysis and enhancement, executive reporting, education of internal personnel, and documentation of processes. Progent's Software Selection and Integration Support Services help companies analyze the various high-quality Help Desk software packages available and determine which products may be excessively costly, lack critical functions, or align badly with your company's corporate culture. Progent also provides short-term staffing for organizations who need to reinforce their internal Help Desk team for special projects or to substitute for absent or incapacitated workers.
Progent's Cisco CCIE-certified network infrastructure consultants offer high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Progent's Microsoft-certified engineers can help your company to automate desktop PC software update management by delivering support for administration platforms that include Microsoft System Center Configuration Manager 2007, SMS 2003, and Windows Server Update Services.
Before Progent's Microsoft Operations Manager solution, system problems were handled reactively, once workers complained about them. With the help of proactive, computer generated warnings and trend reports created by Microsoft Operations Manager, Progent is now able to anticipate system issues before they grow to be critical enough to impact network uptime. Thanks to MOM, Progent can resolve potential problems before clients know that the problems exist. Progent supports MOM 2005 and Microsoft Operations Manager 2000 to provide small company IT systems enterprise-class availability, security and productivity.
Windows Hyper-V 2016 incorporates key features initially developed for and proven on Azure, among the world's biggest public clouds. This pedigree dramatically improves the suitability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by enhancing data security, availability, scale, manageability, reliability and disaster recovery. Progent's Microsoft-certified consultants can help you to assess the advantages of Hyper-V 2016 for your organization, configure test systems to confirm the ability of Hyper-V 2016 to support your vital applications, design a cost-effective network topology for a cloud-centric or hybrid deployment, develop and carry out a non-disruptive migration plan, train your IT management and technical support staff, and provide as-needed consulting and troubleshooting services to make sure that your Hyper-V 2016 investment gives you the highest possible business benefit.
Progent's Cisco-Certified network consultants offer professional PIX Firewall consulting services encompassing architecture, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector threat protection, and safe access services. Extending from small, plug-and-play desktop devices for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a healthy level of protection, performance and reliability for business environments of all sizes. PIX firewalls are based on a hardened, purpose-built platform, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated protection and connectivity services, including advanced application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and extensive management solutions. Progent's network experts can show you how to select and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Microsoft Virtual Server, hosted on the Windows Server 2003 platform and powered by technology first produced by Connectix, provides the power necessary to accomplish hardware reduction, software migration, and server isolation tasks through virtualization techniques in an enterprise-class IT network with high scalability, manageability, and availability. Microsoft has targeted Virtual Server at companies who want to enhance ROI in application development and testing, upgrading from outdated line-of-business software, and server consolidation. Progent's professional Virtual Server consultants can help your business to evaluate and deploy Microsoft Virtual Server.
Cisco's {Catalyst wireless controllers streamline the management of Wi-Fi LANs by unifying the provisioning and management of Wi-Fi access points, tuning Wi-Fi performance by limiting the effect of RF congestion, enhancing Wi-Fi uptime with fast failover, and hardening security by detecting cyber threats and analyzing traffic content based on user type and location. Progent can help you to configure Cisco Wi-Fi controller appliances to manage and monitor wireless networks of any size. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi environment or carry out a smooth migration to Cisco's modern Wi-Fi controller solutions.
Progent's consultants have supported Microsoft Dynamics GP and Great Plains software for more than two decades and Progent has provided integration, software development, training, and debugging since the product's original release. Progent can provide high-level support for upgrading legacy Dynamics GP ERP systems. Progent can assist your business to design, test, and implement a cost-effective upgrade from a an outdated release of GP to the newest edition of Dynamics GP.