Before Progent’s MOM-based solution, system problems were handled reactively, after users were impacted by them. With the help of proactive, automated warnings and trend analyses sent by Microsoft Operations Manager, Progent is now able to ward off server problems before they becomes serious enough to disrupt network uptime. Because of Microsoft Operations Manager, Progent can deal with potential problems before clients suspect that the problems are there. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to deliver small company IT systems enterprise-class service continuity, safety and productivity.
If your company is developing Linux-based applications in an environment that includes MS Windows-based processors, PCs, and office productivity products, Progent offers full-service information technology outsourcing that frees you to focus on your field of strategic know-how without the continual distraction of maintaining your business network. By using automated network monitoring and by delivering online and in-person support as your business needs it, Progent represents an economical solution for maintaining an information network that features excellent dependability, protection, and efficiency. Progent's Linux developer support offerings feature comprehensive information technology outsourcing, virtual infrastructure, online and on-premises support and repair, 24x7 monitoring services, and Helpdesk support.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants can provide economical online and on-premises expertise, software development, and troubleshooting services for organizations of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from prior versions of SharePoint. Progent can help you design and execute an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud-based components into a cohesive intranet system.
Progent's certified Microsoft Office and Office 365 consultants can help businesses of any size to incorporate Microsoft Office desktop and Office 365 applications such as Office Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and OneNote into a seamless productivity solution that offers fast ROI and enables improved business outcomes. Progent can help you to interface Microsoft Office or Office 365 applications with each other and with additional core Microsoft technologies such as SharePoint Server, Exchange Server and Microsoft SQL Server deployed locally or in the cloud. Progent can also help you to fix compatibility issues between different versions of Office and offers live online instruction to individuals or teams.
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of IT infrastructure monitoring and management products and is intended to provide a centralized mechanism for deploying and administering virtualized datacenters across hybrid networks that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's SCVMM 2016 consulting experts can assist organizations of any size with all facets of designing, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, show you how to upgrade efficiently from older releases of VMM, design processes for creating and deploying virtual machines and hosts, design high-availability compute and storage clusters, integrate your private cloud infrastructure with public clouds, configure virtual switches and load balancers, develop and refine PowerShell scripts, and help you evaluate the strategic business benefits of new technologies such as Storage Spaces Direct and Shielded VMs. Progent's hypervisor experts offer world-class Hyper-V consulting and VMware ESXi expertise.
Progent has been delivering SharePoint consulting services since the first SharePoint product was released over a a dozen years, and Progent has the breadth and depth of technical know-how to help organizations of all sizes to plan and carry out a SharePoint Server 2013 installation and develop SharePoint 2013 apps that bring substantial business value to your information network. Progent's Microsoft-certified consulting team can help you to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from a different collaboration solution; determine whether an on-premises, Cloud-based or hybrid deployment is best suited for your company; and pick the right edition of SharePoint 2013 for your purposes. Progent can provide full project management support or can assist in individual tasks associated with your SharePoint 2013 deployment.
Progent is among the most qualified information technology consulting firms for creating e-mail systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small businesses derive the full advantages of Microsoft Exchange Server 2000 under typical scenarios such as upgrading from Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Exchange 2000 Server support.
Network monitoring commonly involves observing a network’s resource utilization in order to uncover throughput bottlenecks or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring utilities that work under Linux and can be deployed to monitor mixed-platform networks where UNIX and Windows coexist. Progent's network support consultants can help you take advantage of both these programs to tune and repair your network. Progent's Linux support services offer small companies and developers help with administering and servicing UNIX/Linux and Solaris systems that coexist with Windows-based products.
Progent offers cost-effective remote and on-premises consulting to assist organizations to migrate any part of their critical network resources to Google Cloud Platform (GCP). This can save management hassle and equipment costs and enable access to Google's state-of-the-art AI and machine learning tools. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design, pilot testing, configuration, administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.
System Center 2016 Data Protection Manager offers automatic backup and simplified recovery capabilities for Microsoft-based networks. SCDPM 2016 delivers application-aware protection for key workloads such as Microsoft SQL, Exchange Server and SharePoint Server, protects Windows and Linux VMs, works with VMs hosted by Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified experts can assist businesses of any size to plan, implement, administer, and troubleshoot an enterprise-wide backup/restore system built around System Center 2016 Data Protection Manager. Progent can assist you to upgrade from an older release of DPM or from an outdated solution, and Progent can optimize your DPM 2016 ecosystem for on local, hosted, cloud-based or hybrid deployments. Progent can provide remote or onsite support and can deliver occasional guidance to help you through technical bottlenecks or deliver end-to-end project management services to make sure you finish your Data Protection Manager 2016 initiative on schedule and within your budget.
Progent’s Cisco-Premier technology consultants offer professional PIX Firewall support services covering design, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector threat security, and secure access services. Extending from small, easy-to-install desktop appliances for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a healthy level of security, performance and availability for business networks of all sizes. PIX firewalls are build around a hardened, specially designed operating system, PIX OS, minimizing possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and networking services, including advanced application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive administrative solutions. Progent’s Cisco consultants can show you how to select and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to streamline their business processes by automating key sales functions including listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales processes, vendors can broaden their market, reduce their operating costs, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide programming, workflow integration, project management support, and training to help you cut development time and costs and get to market quickly.
Configuration Manager 2016 automates software provisioning at scale, simplifies compliance settings control, inventories network resources, guards against company data leakage, provides health monitoring, allows safe self service, and delivers a common point of control for administering mixed-operating system ecosystems based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud experts can help you with any aspect of designing, installing, using and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid environments.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent is organized provide in-depth remote consulting for all major technical areas associated with small business information networks and offers an array of vital, on-demand support services such as a temporary Chief Information Officer to offer senior-level IT design and negotiating capability, a Call Center for help desk services, proactive remote monitoring, spam/virus protection as an outside-the-firewall service, best-practices project management help for critical projects such as office moves orOS migrations, Cisco-certified experts for designing high-performance and robust infrastructure, security specialists to ensure information safety and regulatory compliance, disaster recovery specialists to help design business continuity strategies, and software programmers to write, customize, or repair business applications.
Progent's pricing model is to charge for remote support and on-site help by the minute. Consequently, you are charged just for delivered support. Progent does not impose a higher rate for off-hours or urgent service, and within California or in areas where Progent offers on-site service, Progent does not charge for travel time except for urgent calls where on-site work is less than four hours. Also, Progent applies no minimum fee and asks no retainer for support services delivered during normal working hours. Many support firms impose large minimum fees or charge for each quarter hour or longer. Progent's small granularity does away with big bills for quick fixes so you won't be forced to permit minor problems to stay unaddressed.
Progent can assist your organization to utilize Cisco's infrastructure technology to create a robust basis for your onsite, cloud-centric, or hybrid data center and streamline operations in vital areas including hardware consolidation, security and compliance, versatility, reliability, and recoverability.
NetDocuments Solution Design Technology Professional
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and protect data related to your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT documentation, you can eliminate as much as half of time wasted looking for vital information about your IT network. ProSight IT Asset Management includes a common repository for storing and sharing all documents required for managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you’re making enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require when you need it.
Altaro VM Backup software offers small and mid-size organizations a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted environments and also enables cost-effective cloud backup to Azure Block Blob storage. Top capabilities include industry-leading inline deduplication to cut backup storage requirements, Continuous Data Protection with backup intervals as short as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, item-level restore capability for individual files and emails, extensive support for Windows Server CSV and VMware vCenter for managing larger deployments, and support for Microsoft VSS technology to back up online VMs without downtime. Progent is a certified Altaro partner and can provide a wide range of consulting services to help you to plan, deploy, manage and troubleshoot a backup/restore system powered by Altaro VM Backup software.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior-based machine learning technology to defend endpoints and servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily get by legacy signature-matching anti-virus tools. ProSight ASM safeguards on-premises and cloud resources and offers a unified platform to automate the entire malware attack progression including filtering, identification, mitigation, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows VSS and real-time system-wide immunization against new attacks.
Progent’s Technical Response Center provides affordable national extended hours remote support for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service engineers offer 24x7 phone support and remote secure computer access to troubleshoot and repair network problems rapidly and economically.
Progent's Cisco-certified wireless integration consultants can help organizations to deploy, manage, and debug Cisco wireless devices such as Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Progent's Microsoft certified engineers can assist you to pilot Microsoft Windows 7 to verify application and driver compatibility and to check its performance and reliability operating in your environment. Progent's consultants can also show you how to evaluate the likely strategic value of adopting Windows 7. If Microsoft Windows 7 makes sense for your business strategy, Progent can assist you to design and implement a smooth migration to Windows 7 from a previous release of Microsoft Windows.
Progent’s Microsoft-certified consultants offer businesses of all sizes consulting, troubleshooting, and application development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web technology for efficiently coordinating people, teams and information. Microsoft SharePoint Server offers a common spot for your workers or clients to connect to, manage, share and interact with relevant information, documents, and software and to interact with other people. Microsoft SharePoint enables quicker and more intelligent decisions, more efficient sharing across groups and more economical business practices. Windows SharePoint Services join employees, customers, teams and projects with the data they’ve created in a way that makes data convenient to locate, download and apply. Progent's SharePoint experts can help your organization to maintain your current SharePoint ecosystem or migrate to the current version of SharePoint Server or to SharePoint Online.
Microsoft Windows Active Directory demands extensive practical experience to configure optimally across a large corporation. Progent’s Microsoft Premier engineers are experts in designing, deploying, and supporting sophisticated Microsoft Enterprise AD projects. Progent’s areas of proven competence with Microsoft Windows Active Directory include replication issues, multi-domain partition design, repair of corrupted Active Directory objects, dealing with residual legacy version configuration objects in online AD environments, and repair of failed configurations of Active Directory and Active Directory-integrated applications.
Progent offers a selection of network service packages for small companies. These information technology outsourcing and network monitoring services are built around the proactive problem handling abilities of Microsoft Operations Manager, a state-of-the-art network and IT support product that monitors the reliability, performance, and safety of your network and isolates incipient troubles before they can disrupt your network. With Progent's affordably priced network support packages, small businesses can choose a simple co-sourcing package based on Operations Manager with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package.
Progent’s consultants provide expertise in a variety of disciplines relevant to mobile networking including network infrastructure, wireless data synchronization, wireless protection, mobile email, Windows Mobile, RIM Blackberry, and mobile software development. Progent's Microsoft and Cisco certified professionals can save your company work and money by using their wireless background to help you select and integrate mobile networking solutions that make sense for your company. Progent can also tune your network architecture so that mobile data devices work better.
Progent’s Microsoft-certified experts offer small and medium sized companies IT consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, groups and data. SharePoint Portal Server offers a central spot for your employees or customers to connect to, manage, distribute and manipulate relevant information, files, and applications and to interact with other people. It enables faster and better decisions, more efficient access across teams and more economical business practices. The main objective of SharePoint Server is to gather together, in a productive way, all of the diverse sources of information available inside and outside a business network. Windows SharePoint Services connect employees, customers, teams and projects with the knowledge they’ve created in a way that makes data convenient to locate, download and re-use.
Citrix has developed a comprehensive family of products that provide enterprise-level manageability, expandability, and performance for server virtualization and for server-based distribution of virtual Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed Citrix XenServer and Essentials for Hyper-V. Progent's Citrix-certified consultants can assist your company to evaluate the strategic benefits of Citrix virtualization products and can help you plan, test, implement, troubleshoot, and maintain Citrix solutions.
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, deploying, enhancing and repairing System Center Operations Manager solutions and offer companies of all sizes expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience needed to watch over your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs based on industry best practices for monitoring network infrastructure and both Microsoft and third-party apps and services. Also, Progent can provide fast online or on-premises technical support to help you to fix serious problems uncovered by SCOM 2012.
Progent's wireless site survey services assist you to plan, install and debug a Wi-Fi network customized for your facilities, offering you a WLAN that delivers the reception, performance, capacity, security, and hand-off ability your company needs.
DoubleTake/Carbonite Software publishes a selection of tools designed to deliver small companies a variety of cost-effective alternatives for replicating and recovering vital workloads including Microsoft Exchange Server, Microsoft SQL, RIM Blackberry, and SharePoint. Progent’s disaster recovery planning experts have in-depth backgrounds incorporating DoubleTake/Carbonite products into small company information systems to create an advanced level of availability and business continuity readiness at a budget-friendly price.
Progent's Microsoft-certified consultants offer network help and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent’s consulting professionals can help you plan, deploy, troubleshoot and administer the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Hyper-V, Lync Server, Project Server, and System Center Operations Manager.
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering along with replication to provide rapid, zero RPO disaster recovery (DR) between datacenters located up to 185 miles (300km) away from one another. Progent's roster of seasoned IT consultants can help you to plan, deploy, manage, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that meets your functional requirements and budget. Progent can make sure you adhere to best practices for configuring your MetroCluster solution by delivering help with tasks like assigning disk pools and shelf IDs, arranging aggregate layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker, designing a configuration replication network between your storage clusters, and testing your DR system to show compliance with industry standards and regulatory mandates.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales processes, vendors can broaden their market, lower their cost of sales, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and get to market quickly.
Progent's certified Internet Security and Acceleration Server consultants have extensive experience developing corporate security solutions for IT networks with many locations, remote users, and mission-critical web-based applications. A Progent ISA Server engineer is ready to help your small or mid-size company plan and deploy an installation of ISA Server 2004 that meets your information protection requirements without restricting your network.
Progent can help businesses of any size to move all or part of their computing infrastructure to Microsoft Azure. This can simplify network administration and lower equipment expense. Azure includes a comprehensive library of cloud services and Progent can help you to understand the benefits and restrictions of different cloud computing models supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises apps and resources and ensure you avoid the typical errors small organizations make when moving to the cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and VPN tunnels and to integrate iPhones and iPads and Android handhelds.
Cisco's Firepower NGFWs Firewalls provide a significant performance boost over Cisco's popular ASA 5500-X security appliances and offer centralized management of advanced security capabilities such as application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can assist you to design and carry out a smooth migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's subscription-based security services to create and centrally manage IT ecosystems that include local offices, data centers, private clouds and public clouds.
Microsoft SQL Server 2005 delivers indispensable, standardized tools to computer experts and network users, lessening the complexity of designing, deploying, managing, and accessing enterprise data and analytical programs in environments ranging from handheld devices to enterprise information networks. The complexity and integration requirements of Microsoft SQL Server 2005 require an IT consulting firm with hands-on experience and wide knowledge in planning and building information-based, end-to-end business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
Progent's consultants can help your company to evaluate the value of Lync Server for your environment and can assist you to plan and carry out an installation of Microsoft Lync Server 2010 that unifies the administration of IM and Presence and improves the productivity of your office employees, at-home workers, and smartphone users. Progent can in addition assist you to perform an efficient migration to Microsoft Lync Server from Office Communications Server or from Microsoft Live Communications Server, interface Lync Server 2010 with Microsoft Exchange, SharePoint, and SQL Server, show you how to use Lync Server to enhance the team-computing capabilities of MS Office applications, and offer training and continuing technical support for Microsoft Lync and other Microsoft platforms.
The complexity and connectivity demands of Microsoft Windows Servers calls for an IT consulting firm with hands-on experience and broad familiarity with designing and integrating cohesive, end-to-end network technology systems. The background of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft integration, ensures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your business goals. Progent’s IT support can help you with planning, deploying, administering, and supporting Windows Server solutions that maximize the business value of your computer network. Progent’s consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP and other desktop clients.
Windows Server 2008 R2 offers high levels of performance, security, availability, expandability, and flexibility that improve productivity of on-site, remote, and mobile users. Progent's network experts can deliver affordable remote consulting, technical support, and training services to assist your company to plan, implement, and maintain Microsoft Windows Server 2008 R2 to add substantial strategic value to your network.
Progent can deliver a wide array of economical remote and on-premises consulting services to help you to deploy, manage, and debug desktops and mobile devices based on Microsoft Windows, macOS/OS X, iOS, Android, or Linux.
Progent is a pioneer in cost-effectively delivering enterprise-class IT help to small companies. Progent's success in addressing the IT support requirements of the chronically underserved small company market is the cumulative outcome of major technical and process breakthroughs that have eliminated a great deal of the conventional costs out of managing IT service, injected unmatched professional expertise into the support mechanism, and dramatically accelerated the repair process.
Microsoft Exchange 2013 incorporates major improvements to the functionality of Exchange 2010 and introduces powerful innovations as well as a revamped architecture. These improvements affect vital areas such as manageability, availability, security and compliance, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to evaluate the potential advantages of migrating to Exchange 2013, create an efficient test and deployment strategy, and educate your IT team to manage your Exchange 2013 solution. Progent can also provide affordable online consulting and support and management for Exchange Server 2013.
Progent’s certified consultants offer small and mid-size companies enterprise-level consulting services for Systems Management Server and System Center Configuration Manager 2007, Microsoft's standard tools for change and deployment management. Configuration Manager 2007 is Microsoft's new name for the update management solution previously called SMS Server. Configuration Manager 2007 offers a range of new features to Systems Management Server including full automation, built-in Windows Vista Microsoft Windows Server 2008 awareness, NAP security support, and boot image management. Progent’s Microsoft certified consulting professionals can show you how to use SMS or System Center Configuration Manager economically for automated OS and application software installation, security patch control, application metering, and software license reconciliation. Progent's consultants can also help your company to migrate smoothly from Systems Management Server to Configuration Manager 2007.
Progent can provide affordable remote support from engineers skilled in a wide array of products and services that provide solutions for backing up Microsoft Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations plus laptops and handhelds. Progent can provide expertise for all major backup products such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Backup, MozyPro, Retrospect, Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent can assist your company to design, enhance, or troubleshoot backup/restore systems for a range of architectures such as on-premises, edge to datacenter, cloud-based, or a mix.
Progent practices knowledge transfer from Progent's consultants to clients. By teaching clients to handle technical issues that are within their comfort zone, Progent can concentrate on delivering hard-to-find skills where Progent faces little competition. Medium-size companies who utilize familiar freelance consultants or who maintain internal support staffs benefit when Progent passes on information about critical technology and tested methodologies to make their networks more reliable, protected, and productive.
Progent provides nationwide remote help and consulting services for companies that run Apple Mac OS X environments or whose information systems feature a combination of Apple macOS and Mac OS X with Microsoft Windows products. Progent's consultants offer Apple macOS and Mac OS X clients a variety of IT services including desktop assistance, upgrading to the current version of OS X from legacy versions of Mac, plus help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with Apple iPhone and Apple iPad integration and management, or moving to Apple's iCloud services. Remote technical support provides maximum leverage for your IT budget by protecting user productivity and shortening the time billed for network repair services. Advanced online access tools and skilled service specialists and consultants allow Progent to solve most IT problems without squandering time and expense by going to your location. In the vast majority of cases your network issues can be remediated over the phone or via a mix of telephone help and remote network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISSP certified security professionals to help with the toughest system problems.
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants offer a wide range of remote support services to help you to design, program, pilot test, install, administer, and debug business applications based on any version of Excel, including Excel 2016 and Office 365 Excel. Progent can assist you to move your current Excel solutions to the newest releases of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Google Android smartphones and tablets, and resolve compatibility problems between various releases of Excel. Progent can provide on-demand support to organizations looking for a fast fix to a stubborn problem associated with Office Excel and Progent can also provide comprehensive project management services for migrating or creating line-of-business applications based on Office Excel. Progent's cost-effective online training classes for Excel can be customized to address the needs of individuals or teams.
Progent's Microsoft-certified professionals have 20 years of experience designing, installing, and supporting email solutions for companies in the and throughout the United States. Progent provides economical Microsoft Exchange Servers consulting support to ensure that your email environment features security, high availability, easy connectivity for off-site and mobile users, efficient management utilities, and productive integration with telephony. Progent provides consulting and integration services for Exchange 2016 Server, Exchange 2013 Server, Microsoft Exchange 2010, Exchange 2007 Server, Exchange 2003 Server, and MS Exchange 2000. Progent can also assist small or mid-size companies to migrate to Microsoft Exchange 2016 or MS Exchange 2013.
Progent’s IT outsourcing services provide economical computer consulting for medium-size businesses. Whether it involves designing network architecture, setting up an in-house Help Desk or using an outside one, rolling out a new email system, monitoring your network, or building a web-based eCommerce application, outsourcing your network technical services can smooth out costs and minimize risks, permitting IT service expenses to grow in a more moderate and manageable manner than is feasible by assembling a bulky, all-purpose internal network support staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can enable you to create a secure and highly available network architecture for your critical Windows-based applications such as Windows 2008, Exchange Server 2007, and Microsoft SQL Server.
Cisco Nexus switches are engineered to provide the speed, scale, uptime, cloud readiness, density, data protection and ease of management required to function as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch experts can provide remote and onsite consulting and troubleshooting expertise to assist your IT staff to create an efficient switch topology, build pilot environments to confirm your switching solution, install and configure Nexus switches, create and implement appropriate policies, run security and compliance tests, configure advanced monitoring and alert systems, fully utilize resources by means of virtualization technologies, analyze and repair switching and routing problems, maximize performance, perform capacity planning, and take advantage of the advanced fault-tolerant capabilities incorporated into Nexus products. Progent's consultants can also assist your business to upgrade efficiently from outdated Nexus switches or Cisco Catalyst switches to up-to-date Nexus platforms.
Stealth penetration checking is a key component of any overall network security strategy. Progent’s security experts can run thorough intrusion tests without the knowledge of your company's in-house network support resources. Stealth penetration testing uncovers whether existing security defense systems such as intrusion detection warnings and event log analysis are properly configured and actively observed.
Progent has been providing SharePoint consulting services since the initial SharePoint product was published over a a dozen years, and Progent has the scope of IT know-how to help businesses of any size to design and implement a SharePoint Server 2013 deployment and develop SharePoint Server 2013 applications that bring substantial business value to your information network. Progent's Microsoft-certified consultants can assist you to assess the business advantages of upgrading to SharePoint Server or SharePoint Online from older versions of SharePoint or from a different collaboration environment; determine whether an on-premises, Cloud-based or hybrid deployment is most sensible for your busi9ness; and select the right edition of SharePoint 2013 for your applications. Progent can provide comprehensive project management services or can help in specific jobs related to your SharePoint 2013 deployment.
Progent can help your business in all phases of your upgrade to Microsoft Exchange Server 2016 such as designing HA system topology for an on-premises, cloud-based or hybrid deployment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; determining storage capacity required for your VMs, mailbox databases and log files; setting up hardware load balancing for high-availability client access services; designing, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and configuring Outlook on the web.
Progent’s Technical Response Center provides national extended hours remote help for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts provide after-hours telephone help and online direct network access to troubleshoot and resolve network problems rapidly and economically. The breadth of technical expertise represented by Progent's team of nationwide service engineers allows Progent to escalate even the most difficult network issues to competent specialists as required. For critical problems, the Technical Response Center tries to answer your call for service in less than one hour.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants offer affordable remote and onsite expertise, software development, and debugging services for businesses of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from earlier releases of SharePoint. Progent can assist you plan and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines onsite and cloud-based components into a cohesive information management system.
Progent has put together two ultra-affordable service packages designed to allow small businesses to get an independent network security assessment from a certified security consultant. With Progent's External Network Security Inventory Scan, a security expert administers an extensive examination of your network from outside your firewalled perimeter to determine potential risks in the security profile you expose to the public. With Progent's Internal Security Inventory Scan, a certified security professional executes a system scan from a secure computer inside your firewall to evaluate the risk to internal assaults. The two security inventory services are configured and run from a protected external site.