Progent can assist your organization in any facet of your upgrade to Exchange 2019 including configuring Windows Server 2019 Core for hosting Exchange; planning high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and implementing Windows Hyper-V; configuring HLB; configuring Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and setting up Outlook clients.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help your business to contain the spread of an active ransomware breach. Call 800-462-8800
Microsoft SQL Server 2016 introduces significant improvements in performance, scale, security and compliance, availability, mobile computing integration, plus integrated analytics and reporting. New features include PolyBase for handling structured and unstructured databases simultaneously for data warehousing, Jason support, Always Encrypted mode, Mobile Report Publisher, and seamless control over local and cloud operations and services. Progent's Microsoft-certified consulting team can deliver online and onsite expertise to help organizations of all sizes to configure, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft platforms such as Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager.
important characteristics of Dynamics GP software include a modular design that lets you license only the components you require, a standards-based foundation based on Microsoft technologies to protect your investment and offer a tightly interconnected environment, enhanced reporting capabilities that allow you to monitor all activities, income and spending and sales patterns, integration with Microsoft Office to enable access to business information, the capability to process data from virtually any database or desktop application into Microsoft Dynamics GP/Great Plains, plus an open design that makes it easy to create specialized programs. Progent can show you how to configure and support a reliable, protected server and communications network to support Microsoft Dynamics GP, and can offer expert GP support professionals to help you turn the advanced features of Microsoft Dynamics GP/Great Plains business accounting software into a high-value business solution.
Microsoft Lync Server 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop collaboration, as well as VoIP and traditional public switched telephone network voice communication. Microsoft Lync 2010 can enhance the functionality of Microsoft Exchange, SharePoint and Office or Microsoft 365 and simplify administration via integration with Windows AD. Lync can also reduce capital and operational costs by eliminating VoIP hardware and subscription services, PBX systems, or legacy video conferencing solutions. Progent's Microsoft-certified unified communications consultants can provide remote and onsite support services to help you to maintain and repair your existing Lync Server 2010 environment or evaluate the benefits of upgrading from Lync to Skype for Business, which is the renamed and revamped release of the product family. Progent can also assist you to plan and carry out a smooth Skype for Business upgrade.
Progent offers high availability load balancing support that addresses system load balancing, load balanced program, LAN/WAN backbone routing, and content dispatching technology including Cisco Content Engine. fault tolerant load balancing providers for which Progent offers consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and Cisco CDN Software, and F5 Networks 3-DNS.
ProSight Reporting is an expanding line of in-depth reporting tools designed to integrate with the industry's leading ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Check Point experts can help you select and configure Check Point Software Firewall/VPN utilities and hardware based on Check Point Software's security platform to provide an economical and efficient security solution for your information network. Progent can also show you how to integrate other Check Point products including ZoneAlarm and Check Point UTM-1 appliances with security solutions from other vendors and provide a central stop for continuing network support, maintenance, training, and design services.
Progent's Microsoft-certified Windows Server 2003 engineers can provide computer support and IT consulting for the entire family of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Windows 2000 Server. Progent's Windows Server 2003 migration, configuration, administration, and maintenance services include network design, installation, project management, in-person and remote technical support and troubleshooting, Help Desk services, CISM-certified security services, comprehensive outsourcing, and cost-effective co-sourcing.
Progent can provide online and on premises expertise to assist your organization with any facet of BI reporting ranging from debugging or enhancing applications to designing and deploying an advanced BI solution. Progent's BI consultants can assist your company to maintain your current reporting system, help you to migrate databases and applications from a legacy reporting product to a current one, and deliver as-needed remote training to meet your specific needs. Progent's business reporting professionals can provide expertise in all popular business intelligence reporting and visualization platforms including Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools including Power Pivot and Power View, Report Designer and Report Builder.
Progent offers the assistance of a certified VMware VCDX consultant to help you plan, deploy, administer and troubleshoot VMware vSphere and vCloud-powered virtualization ecosystem for local networks, cloud environments, or hybrid cloud systems. Progent offers advanced expertise for deploying and configuring VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent has extensive experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite tools for administering private and public cloud and hybrid cloud environments that deliver maximum availability, fault tolerance, and disaster recovery.
Progent's pricing policy is to charge for online service and on-premises visits by the minute. As a result, you are invoiced just for received services. Progent does not demand a more expensive rate for off-hours or priority service, and within California or in regions where Progent offers on-premises service, Progent does not bill for travel time except for emergency calls where on-site time is less than four hours. Also, Progent imposes no service activation charge and asks no retainer for services delivered during regular business hours. Many service organizations demand substantial minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity eliminates large invoices for fast solutions so you won't be forced to permit simple problems to fester.
Configuration Manager 2016 automates software provisioning and updating, streamlines compliance settings management, inventories network resources, protects against corporate data leakage, provides health monitoring, allows secure end-user self service, and delivers a single point of control for administering multi-operating system networks based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud specialists can assist businesses of any size with any facet of designing, installing, operating and repairing a SCCM 2016 deployment for on-premises, cloud, or hybrid environments.
Progent's software experts have worked for two decades with .NET tools and the Visual Studio development system and are able to create or update .NET applications quickly and affordably.
Stealth penetration testing is an important component of any comprehensive IT system security plan. Progent's security professionals can perform thorough intrusion tests without the knowledge of your organization's internal IT resources. Stealth penetration testing uncovers whether existing security defense tools such as intrusion detection alerts and event log monitoring are properly set up and actively observed. Progent can implement continuous autonomous penetration testing to define your internal/external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, stolen credentials, missing patches, and ill-advised IT product defaults can be chained together by threat actors into the multi-front attacks common to the latest versions of ransomware.
Progent's Cisco CCIE network consultants can help you to configure, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone consulting, and CUCM/CallManager software consulting.
SQL Server 2000 is a complete, Web-enabled database and data analysis solution that opens the door to the fast creation of cutting-edge high-end programs that can provide your company a significant competitive advantage. SQL Server features core support for XML and the ability to communicate across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft integration, ensures you success in planning, installing and administering Microsoft SQL Server applications that are well integrated with other applications based on Microsoft's .NET platform.
Progent applies no startup charge and asks no retainer for services provided during regular working hours. Progent's small granularity avoids big invoices for quick solutions so you will not be forced to allow less critical problems to stay unaddressed.
If you are a network engineer with system support expertise, teaming with Progent and helping our customers will enhance your abilities through interaction with Progent's staff of mutually supportive, world-class consultants. Progent's concentration on offering network consulting and technical support to small companies will give you the opportunity to consult closely with business leaders and add significantly to the growth of dynamic organizations. Also, Our virtual office environment offers state-of-the-art technology for off-site support and wireless connectivity to help you to deliver speedy fixes when you troubleshoot mission-critical problems.
Progent's support services for patch management provide businesses of any size a versatile and affordable solution for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your servers, endpoints printers and scanners, network infrastructure appliances such as routers and Wi-Fi APs, and IoT devices such as sensors and health monitors.
Progent is seeking to find staff-level, solutions-oriented Microsoft certified engineers with Microsoft Certified Systems Engineer certification; Cisco certified network engineers with Cisco CCNP or CCIE credentials; security consultants who have CISSP or CISM or comparable security credentials; and advanced system design consultants with a background in mobile access, wireless connectivity, high uptime, workplace recovery, data protection, and server virtualization. Progent also is hiring professionals to work on Progent's team of desktop support specialists and off-site support professionals. In addition, Progent is hiring talented administrators able to operate productively in Progent's high-growth, virtual office environment.
Progent can provide the part-time or temporary assistance of a veteran Chief Information Officer who can offer a broad perspective to help your company pick and maintain IT technology to meet your present needs and that can be a firm basis for your future growth. Progent's temporary CIO services offer financial advantages to organizations who want to optimize the impact of their network investment but who are unable or hesitant to add one more high-level position to their full-time staff. Because Progent is vendor-neutral, with a large staff of engineers certified to maintain all leading OS platforms and connectivity technologies plus a wide selection and business applications, Progent is in a unique position to offer unbiased recommendations as well as advanced technical support for creating information solutions that match the particular needs of your business.
Progent's certified Office and Microsoft 365 experts can assist companies of any size to integrate Microsoft Office desktop and Microsoft 365 applications such as Office Excel, Word, PowerPoint, Outlook, Access, Project and OneNote into a cohesive productivity solution that provides quick ROI and enables improved business outcomes. Progent can assist you to integrate Microsoft Office or Microsoft 365 applications with one another and with additional key Microsoft platforms such as SharePoint, Exchange Server and Microsoft SQL Server running locally or hosted in the cloud. Progent can also assist you to fix compatibility problems with different versions of Microsoft Office desktop and can provide customized online training to individuals and teams.
Microsoft Windows Server Update Services enables information technology administrators to deploy and monitor the latest Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft WSUS, IT staff can fully and effortlessly manage the distribution of updates that are released through Microsoft Update to servers and desktops in a company. Progent can help you with technical details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft WSUS deployment, configuring client's computers, defining the Group Policy parameters, and ensuring your Microsoft SUS GPO is linked to an Active Directory container appropriate for your system environment.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center can be used for testing line-of-business applications, developing efficient system upgrade procedures, assessing and optimizing performance, designing or validating disaster recovery solutions, mitigating compatibility problems, and building training environments for the latest technologies. For Progent customers who lack sufficient internal resources to configure proper test environments, the lab reduces capital outlay and technical risk while keeping critical IT initiatives on schedule.
Progent can provide cost-effective online consulting to help businesses of any size to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS integration including requirements analysis, preparedness assessment, architectural design, pilot testing, configuration, administration, performance tuning, licensing management, backup/restore mechanisms, and security.
Progent's Duo service plans incorporate Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication (2FA). Duo enables one-tap identity confirmation on iOS, Google Android, and other personal devices.
Progent's consultants can assist you with every stage of Microsoft Azure integration such as needs definition, readiness assessment, solution design, pilot testing, deployment, automated administration, performance optimization, software license management, disaster recovery strategies, security policy enforcement, and compliance validation. Progent can assist you to set up and debug firewalls and VPN tunnels so your users can securely connect to Azure services, and Progent's Microsoft-certified consultants can help you integrate critical Microsoft platforms to work in Azure including Microsoft Windows Server, Exchange Server, SQL and Skype for Business. Progent can also help your organization to set up a hybrid cloud ecosystem that seamlessly integrates physical datacenters with Azure services.
GIAC was founded in 1999 to certify the knowledge of IT security professionals. GIAC certifications are recognized by companies and institutions around the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer expertise with any of the security services addressed under GIAC accreditation such as auditing infrastructure security mechanisms, security incident management and response, traffic analysis, web services security and security information and event management (SIEM) solutions.
Progent can deliver a wide array of affordable online and onsite consulting services to help you to deploy, manage, and troubleshoot workstations and mobile devices based on Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.
Fortinet next-generation firewalls are leaders in offering top throughput for encrypted data inspection. Progent's Fortinet firewall experts can help your business to deploy your Fortinet FortiGate firewalls to safeguard your IT assets at the network edge, within the data center, at branch locations, and at the cloud edge.
Remote management cards offer network administrators complete control of a server without the requirement for an on-site presence. Through these server management cards, all console screen information plus keyboard and mouse operations are transferred to an off-site session to an IT expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can assist you to plan, deploy, and manage a fault-tolerant business network that includes remote server management cards and Progent can utilize these remote management cards to provide efficient remote technical assistance. Progent has experience with a variety of remote management cards such as Aten IP9001 remote management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon remote management cards.
Microsoft Lync Server 2010 supports IM, Real Presence, voice/video conferencing, desktop collaboration, as well as IP-based and public switched telephone network (PSTN) calling. Microsoft Lync 2010 can extend the functionality of Exchange Server, SharePoint and Office or Microsoft 365 and simplify management via integration with Windows AD. Lync 2010 can also reduce capital and operational costs by eliminating Voice-over-IP hardware and subscription fees, PBX gear, or legacy teleconferencing technology. Progent's certified unified communications experts offer online and onsite support services to assist your company to maintain and repair your existing Lync 2010 deployment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help your organization to design and execute an efficient Skype for Business upgrade.
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management platform that incorporates machine learning technology and advanced services to provide comprehensive endpoint detection and response.
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to streamline their operations by automating key sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, vendors can expand their reach, lower their cost of sales, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and costs and speed up your return on investment.
Cisco's wireless VoIP phones are industrial-grade wireless devices intended for workers who are on the move within campus, hospitality, health-care or other venues where IT management requires user endpoints that provide more control, security and ruggedness than is achievable with the BYOD style of mobile collaboration. Integration of Cisco's wireless IP phones usually demands that you set up and fine tune numerous key pieces of your Wi-Fi environment such as access points, routers and switches, wireless LAN controllers, and management software. Progent's Cisco-certified experts can provide online and on-premises assistance to help your organization create and maintain a Cisco wireless VoIP phone deployment by delivering services that range from debugging the set up of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of a campus.
Progent's Microsoft engineers can provide affordable online technical support and programming services to help you to design, deploy, manage, and maintain Microsoft SharePoint 2010 installations that can feature web sites able to function as portals, extranets, document management tools, blogs, data warehouses, business information systems, enterprise search engines, workflows, and other utilities to support and enhance teamwork. Progent can show you how to integrate SharePoint 2010 with Microsoft SQL Server and with other data sources and with Microsoft's familiar office productivity programs including Office Excel, Word, Outlook, and Visio. Progent can help your business to upgrade from previous releases of SharePoint or adapt a mix of web applications into a unified and easy-to-manage SharePoint 2010 environment.
Progent offers support expertise for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and manage a WatchGuard Firewall product that fits your security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewalls.
Systems Management Server 2003 offers extra functionality for change and configuration management of Windows-powered systems via introducing Feature Packs. Feature Packs lower the overall operational costs of managing and configuring software by making it simpler to install system images, manage mobile computers, and run management tools. In addition to advising you about ways to save management expenses by deploying SMS 2003 Feature Packs, Progent's consultants can show you how to plan and perform IT tasks involving processes that Feature Packs are designed to make more efficient. Progent's migration and upgrade services can minimize cost and eliminate business disruption as you move to new operating systems and applications. Progent's wireless consulting experts can show you how to define efficient processes and standards to manage PDAs and smart mobile phones so your mobile workforce stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you develop a security plan that incorporates standards, processes and IT products to keep your IT network protected.
Progent's ransomware consultants can help your business to assess your ransomware vulnerability, remotely monitor and protect your IT environment, assist with settlement negotiations with a threat actor, and restore an information system damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Progent's Wi-Fi site survey services make it easy to design, install and debug a Wi-Fi network adapted to your facilities, offering you a WLAN that delivers the reception, speed, capacity, QoS, data protection, and hand-off ability your company needs. Wi-Fi site survey services from Progent include remote predictive analysis for designing a Wi-Fi LAN and on-premises survey services for validating, optimizing, and debugging an operational wireless network.
Progent's Microsoft-certified consultants can provide businesses of all sizes consulting, technical support, and development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced solution that uses web technology for intelligently connecting people, teams and data. SharePoint Server provides a common spot for your employees or clients to access, organize, distribute and manipulate relevant data, documents, and applications and to communicate with one another. Microsoft SharePoint allows quicker and better decisions, more efficient sharing across teams and more streamlined business practices. Windows SharePoint Services join employees, customers, teams and projects with the data they've developed in a manner that makes data easy to find, download and apply. Progent's certified SharePoint experts can help your organization to maintain your existing SharePoint environment or upgrade to the current release of SharePoint Server or to SharePoint Online.
Microsoft Lync 2013, rebranded Skype for Business, allows businesses of any size to build a centrally managed and secure communications ecosystem that permits a Bring-Your-Own-Device computing style with IM, presence, audio/video and web meetings with app sharing, as well as IP-based and PSTN calling enabled for a broad assortment of desktop and mobile clients. Progent's Microsoft-certified Lync 2013 experts and network architects can help you to evaluate the business benefits of Lync 2013, create an on-premises, cloud-based (via Microsoft Lync Online) or mixed model suitable for your present and future plans, deploy Lync 2013 in a way that expedites your return on investment, and provide custom online and onsite training to your management staff and users. Progent has in-depth expertise in critical components of a Lync Server 2013 solution including Windows Server, SQL Server and Exchange Server, and Progent can help your organization to integrate Lync 2013 with key Microsoft Office and Microsoft 365 apps such as Outlook clients and PowerPoint.
Progent's Check Point Software experts can help you choose and configure Check Point Firewall/VPN software and hardware powered by Check Point Software's technology to offer an affordable and effective security defense for your information network. Progent can also show you how to integrate other Check Point technologies such as Check Point ZoneAlarm and Check Point Series 80 firewalls with security solutions from other vendors and provide a central stop for continuing network support, maintenance, education, and consulting services.
Progent is committed to knowledge transfer from Progent's support experts to clients. By teaching customers to deal with technical issues that are within their scope, Progent is able to concentrate on delivering hard-to-find skills where Progent has little competition. Mid-size businesses who utilize trusted independent service providers or who maintain in-house IT personnel benefit when Progent passes on knowledge about new technology and proven methodologies to make their IT environments more reliable, secure, and efficient.
Progent's Palo Alto Networks firewall experts can show you how to choose, configure, and manage Palo Alto Networks firewalls to provide a modern cybersecurity environment that extends across your data center and cloud resources and guards any user at any location with any endpoint device.
Medium-size companies can get all the benefits of Microsoft System Center Operations Manager 2007 and have quick availability of Progent's Microsoft and Cisco Certified IT support experts. Thanks to Progent's economically priced network support packages, medium-size businesses can select a basic co-sourcing service program based on System Center Operations Manager with network monitoring, proactive warnings, comprehensive system analysis, Help Desk support, and remote troubleshooting. For companies with mission-critical applications who need zero-downtime networking, Progent can provide a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to offer mid-size business information systems enterprise-class availability, security and performance.
If your office computer system combines Sun Solaris technology with Windows, Progent can help you to integrate your IT resources into a cohesive network that permits all your operating systems to coexist for simple administration, transparent information exchange, high dependability, superior throughput, and tight security. Progent's Sun Solaris and Windows coexistence assistance offerings feature network architecture configuration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, online network help and repair, on-site technical support, and Help Desk Call Center outsourcing.