Progent's Cisco CCIE Wi-Fi network experts can provide online or onsite configuration and debugging services to help you to design, configure, upgrade, optimize, manage and troubleshoot Aironet wireless AP deployments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-based resources to build an enterprise connectivity foundation that is easy to manage and scale. Progent also offers affordable wireless site surveys to assist you to determine the most efficient selection, location and configuration of Aironet Wi-Fi APs to work with your specific workplace layout, construction, and expected network traffic.
Progent's Microsoft-certified database application consultants can provide businesses of any size remote support for popular database platforms including Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Support services offered by Progent include software installation and configuration, database architecture and coding, administration support, replication and synchronization solutions, storage management, performance optimization, migration, information security, backup and recovery options, troubleshooting, and webinar training.
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone discussion with a Progent information assurance expert. The fact-finding interview is designed to assess your organization's ability to defend against ransomware or recover quickly after a ransomware incident. Progent will work with you personally to gather information about your current security profile and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow best practices to create an efficient AV and backup/recovery system that minimizes your exposure to a ransomware attack and meets your business needs.
For help writing, improving, or troubleshooting business aplications for Windows, any version of Linux, or for the Web, Progent’s expert team of program developers, database designers, and project managers can help make sure you get the job done on time and within budget. Progent's seasoned application developers can provide cost-effective and efficient remote consulting for projects as simple as writing Vidual Basic macros for Excel or as large as rolling out mission-critical database applications based on SQL Server or MySQL.
Exchange 2013 includes major improvements to the functionality of its predecessor Microsoft Exchange 2010 and delivers important new features as well as a revamped structure. These improvements favorably impact key facets of IT like ease of administration, high availability (HA), compliance, cost of ownership, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consultants can help you evaluate the possible business benefits of migrating to Microsoft Exchange 2013, create an efficient test and rollout plan, and train your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing remote support and management services for Exchange Server 2013.
Progent's Microsoft-certified SQL Server 2019 consultants can help you to evaluate the advantages for migrating to SQL Server 2019 and can deliver rapid remote or onsite contact with consulting experts in solution planning and integration, application programming, database administration, and cybersecurity.
Progent's Microsoft engineers offer affordable online technical support and programming services to help you to design, implement, manage, and troubleshoot SharePoint 2010 environments that can feature web sites that can function as intranets, extranets, document and media management tools, wikis, data warehouses, business analytics, enterprise-wide search engines, workflows, and other tools to promote and enhance collaboration. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with third-party databases as well as with Microsoft's popular desktop applications like Excel, Word, Outlook, and Visio. Progent can help you to upgrade from previous versions of SharePoint or adapt a mix of web technologies into a unified and easily managed SharePoint 2010 solution.
Stealth intrusion checking is a key part of any comprehensive IT system security plan. Progent’s security professionals can run extensive penetration checks without the knowledge of your organization's in-house network support resources. Unannounced penetration checking uncovers whether current security defense systems such as intrusion incident alerts and event history analysis are properly configured and consistently observed.
Network monitoring ordinarily consists of tracking a network’s resource utilization to help identify throughput backups or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring tools that run under Linux and can be used to monitor multi-OS networks where UNIX and Windows operate together. Progent's network support consultants can show you how to use both these programs to tune and troubleshoot your network. Progent's Linux consulting professionals offer small companies and developers assistance with administering and supporting UNIX and Linux systems that work with Windows-based products.
Progent offers the support of an accredited engineer with an extensive background deploying technology from the leading video conferencing/telepresence vendors including Cisco, Polycom, LifeSize and Radvision and can assist your company to plan, install, upgrade, or maintain a telepresence solution that protects your current investment and maximizes the business value of your information network. Progent can also provide the expertise of network infrastructure engineers who can assist businesses of any size to build and troubleshoot a network that provides the speed, dependability, protection, and scalability you need to support your telepresence environment.
Nagios and MRTG are useful, free monitoring tools that run under the Linux OS and can be deployed to analyze UNIX/Linux networks, MS Windows networks, or multi-platform networks in which the Linux OS and Windows coexist. The Nagios monitor allows network managers to track system services such as SMTP, HTTP, SSH, and PING. Multi Router Traffic Grapher lets you graph the bandwidth in and out of SNMP network devices such as processors, routers, and switches. Progent's network integration engineers can show you how to use both these tools to tune and repair your computer network.
Progent offers affordable remote support to help businesses to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design, pilot testing, deployment, administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies.
Microsoft has made a strong effort to enable seamless hybrid networks that combine Office 365 Exchange Online and local Exchange deployments. This allows you to have certain mailboxes hosted on your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can assist you with any phase of planning, integrating and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can deliver as-needed expertise to help you through stubborn technical issues and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is completed on schedule and on budget.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's ransomware experts can help you to evaluate your ransomware defenses, monitor and protect your network, assist with settlement negotiations with a hacker, and reconstruct an information system victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Progent's Microsoft-authorized consultants can show you how to evaluate the business case for implementing Microsoft SharePoint 2007, advise you on the appropriate version of SharePoint Server for your circumstances, offer setup and deployment expertise, help you to install MS SQL Server as a back-end database, optimize your network integrity, integrate your standard and customized application programs to operate with SharePoint Server 2007, develop a company-wide security plan that includes portal solutions, and deliver maintenance and Help Desk support.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Medium-size companies can derive all the advantages of Operations Manager and have fast availability of Progent’s Microsoft and Cisco Certified IT support professionals. Thanks to Progent's economically priced IT support programs, mid-size organizations can choose a basic co-sourcing service program based on Microsoft Operations Manager with server monitoring, proactive alerts, comprehensive reporting, Help Desk support, and online service. For businesses with line-of-business environments who need non-stop networking, Progent can provide a comprehensive 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer medium-size company information systems enterprise-class availability, protection and productivity.
Key characteristics of Dynamics GP accounting include a modular structure that lets you license only the components you require, a standards-based foundation built on Microsoft technologies to safeguard your investment and provide a highly integrated environment, advanced reporting capabilities that allow you to track all operations, income and spending and sales patterns, compatibility with Microsoft Office to enable access to business information, the capability to integrate information from virtually any database or workstation software into Microsoft GP/Great Plains, and an open design that makes it easy to create custom applications. Progent can show you how to configure and maintain a reliable, protected server and communications network to support Microsoft Dynamics GP, and can provide experienced GP consultants to show you how to turn the advanced features of Microsoft Dynamics GP/Great Plains business accounting software into a high-value business solution.
Progent offers small businesses a pair of specially designed network security evaluation scanning packages that provide, for a preset fee, remotely administered inventory scans of your network security profile which are analyzed by expert information security engineers who assess the results of the remote scan, deliver unbiased evaluations of your current network security, and offer recommendations for improvements. Progent offers two complementary security evaluation packages for external and internal scanning that are priced to fit the restricted budgets of small businesses while delivering enterprise-class evaluations of your network's exposure to attack.
Progent can assist your business in all facets of your upgrade to Exchange Server 2016 including planning HA architecture for a local, cloud-based or hybrid deployment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V design; specifying storage capacity required for your virtual machines, mailbox databases and logs; setting up hardware load balancing (HLB) for fault-tolerant CAS services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's ProSight portfolio of managed services are intended to offer organizations who have small in-house network administration and support staffs with low-cost help from world-class management tools and consulting experts. Benefits of Progent's ProSight catalog of managed IT services include fixed network maintenance expenses, smart automation of common management processes, ongoing adoption of new technology, graceful transition from older systems to current solutions, close fit between information technology with strategic objectives, access to seasoned network experts, and allowing management to concentrate on business rather than fast-evolving computer technology.
Progent’s private cloud hosting service enables small and midsize businesses to run mission-critical applications like SQL and Exchange from a hardened Tier III data center facility on fully redundant hardware with offsite data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager for automatic backup and restore. You can use Progent’s private cloud to eliminate large capital costs for the acquisition, upkeep, and operation of computer hardware and facilities while benefiting world-class levels of network reliability and physical security.
ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management technology to keep your network operating efficiently by checking the health of vital assets that power your information system. When ProSight LAN Watch detects a problem, an alert is sent immediately to your specified IT management personnel and your assigned Progent consultant so all potential issues can be resolved before they can disrupt your business.
Progent's Microsoft-certified consultants can help you to calculate the advantages of Windows Server 2008 for your company, create test programs and rollout plans, integrate Windows Server 2008 with your IT environment and workload, educate your IT personnel how to use new administration utilities, and deliver ongoing consulting and technical support via affordable options including Help Desk Call Center support and remote technical support.
Progent offers customized remote training for an array of desktop applications and environments including Office and Office 365 Excel, Word, PowerPoint and Project plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Windows 10 and 8.1. Online instruction offers the benefits of traditional physical classroom seminars, including immediate interaction between students and teachers, but eliminates the costs of transportation and the hassle of attempting to accommodate the schedules of many students. Offered to single students or groups of any size, Progent's virtual instruction allows the instructor to conduct the class from an online office while the students can be spread throughout a campus or across the the U.S. Virtual education supports proven learning tools like virtual white boards, real-time questions, and shared applications. Classes can be brief and personalized to specific subjects or extended in duration and wider in coverage.
Progent's SonicWall firewall consultants can show you how to integrate, maintain, and update SonicWall firewall devices including the current SonicWall TZ and NSa Series of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified network security consultants can help you incorporate SonicWall firewalls into a complete network protection solution and build security into your business processes.
Progent offers a broad array of affordable services to assist your business to install, integrate, troubleshoot, and administer workstations and notebooks based on Microsoft Windows, Apple macOS and OS X, or popular editions of Linux. Progent can offer onsite or online technical support for individual computers or laptops or work with you to design and carry out a company-wide migration to new or revised OS software and business applications. Progent can also supply consultants and technical workers to help your company to prepare for and complete an office move or merger designed to cause the least possible interruption to your productivity.
Years of experience providing Microsoft support and Cisco technology consulting has allowed Progent to build an unmatched capability for serving branch offices that require IT service with the responsiveness common to with small organizations but which includes effective client interaction, thorough documentation, and adherence to corporate IT standards. If your enterprise maintains a branch office situated anywhere in California or any area served by Progent's consultants, Progent can offer a broad array of onsite and remote IT consulting services and system architecture assistance.
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, implementing, optimizing and repairing System Center Operations Manager solutions and can provide organizations of all sizes advanced online or onsite consulting support for SCOM 2012. Progent can help your company to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to watch over your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up System Center 2012 Operations Manager management packs according to industry best practices for tracking network fabric as well as Microsoft and third-party apps and services. In addition, Progent can provide fast remote or onsite technical support to help you to fix critical issues detected by System Center 2012 Operations Manager.
E-Mail Guard from Postini provides constantly updated spam and virus filtering, content filtering, and protection from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini aggregator and service specialist. If your organization is too small to qualify for a regular Postini license, you can still have access to Postini’s Perimeter Manager technology via Progent’s E-Mail Guard anti-spam and antivirus service offering. Progent’s certified e-mail security consultants can help you devise an email safety strategy that incorporates antispam and virus defense technologies and policies.
Progent has a long background delivering a full-spectrum of remote IT support and urgent repair services to local governments and schools throughout the U.S. Progent is one of the industry’s pioneers in providing advanced remote network support and has provided IT solutions to clients in every state. Online support eliminates travel expenses and solves issues faster than on-premises support.
Progent’s team of Microsoft and Cisco Certified consultants average longer than a decade of real-world professional experience, at the front lines of network service, performing a wide range of technical projects for an extensive mix of businesses. Each Progent consultant shares a proven collection of personal best practices that are combined into company-wide best practices standards that Progent instills in its support team. This means that you get not only world-class technical help, but also a support engineer with field-tested methods for using technical knowledge to fix actual network problems rapidly.
Progent can provide economical remote support for all releases of Microsoft Access including Access desktop and Access Web App and can provide expert help for application development, database conversion, performance optimization, BI reporting, and troubleshooting. Progent also can provide custom webinar training for Office Access application development and database administration.
Before Progent’s Microsoft Operations Manager solution, system issues were handled reactively, after users complained about them. With the benefit of proactive, computer generated alerts and trend analyses created by Microsoft Operations Manager, Progent is now able to fix system issues before they grow to be critical enough to impact network uptime. Thanks to MOM, Progent can deal with looming problems before customers suspect that the problems exist. Progent offers help for Microsoft Operations Manager 2005 and MOM 2000 to provide small business networks enterprise-class service continuity, security and performance.
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small company's production servers in an environment that gives the highest degree of availability and expandability and is in addition simple to move to any data center. ProSight Virtual Hosting options are based upon mature virtualization platforms that enable small and midsize companies with multi- platform environments to save dramatically on the expense of capital equipment, system maintenance, and network administration while achieving enterprise-class fault tolerance and an unmatched level of vendor flexibility.
Progent can help businesses of any size to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage, and library resources; design, implement, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can assist your business to upgrade from an older version of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can assist you to enhance and repair your current SCVMM 2012 ecosystem so you realize maximum return on investment.
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the fast creation of cutting-edge enterprise-class applications that can provide your company a critical competitive edge. Microsoft SQL Server 2000 provides core support for XML and the capability to query across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft technology, ensures you success in planning, installing and supporting Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET environment.
Progent's Microsoft-certified consultants can help you to assess the benefits of Lync Server 2010 for your business and can assist you to plan and carry out a deployment of Lync Server that centralizes the control of Instant Messaging and Presence and improves the productivity of your in-house employees, telecommuters, and smartphone users. Progent's consultant's can in addition assist your company to perform an efficient migration to Lync Server 2010 from Office Communications Server or Live Communications Server, integrate Microsoft Lync Server 2010 with Exchange Server, Microsoft SharePoint, and Microsoft SQL Server, show you how you can run Lync Server 2010 to enhance the team-computing capabilities of MS Office programs, and provide training and ongoing technical support for Lync and other Microsoft products.
Altaro VM Backup offers small and mid-size businesses a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud environments and also enables low-cost backup to Azure storage. Top capabilities include industry-leading inline deduplication to cut backup storage requirements, Continuous Data Protection with backup intervals as low as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, item-level recovery capability for individual files and emails, support for Windows Cluster Shared Volumes (CSV) and for VMware vCenter for handling large-scale deployments, and support for Microsoft VSS technology to back up online virtual machines without downtime. Progent is an Altaro partner and can provide a wide array of consulting services to help you to plan, install, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software.
Progent can provide expert support for every phase of your Microsoft Exchange 2010 migration with services that include outsourced or co-sourced project management services, site readiness preparation, project planning, specification of new software and equipment required, recommended sourcing, pilot verification at client location or at Progent's testing lab, managing transitional coexistence between Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the production system, deactivating the old servers, and webinar training for customer's support staff and users.
Progent's Data Center professionals can help you select fault-tolerant data centers that meet the specific requirements of your business. Fault tolerant Internet Data Centers are especially attractive to small organizations because of their low cost and convenience compared to pursuing a do-it-yourself approach. Trying to design an in-house data center that offers even a basic level of fault tolerance is financially prohibitive for the majority of small companies. Progent can help you reap all the benefits of non-stop data centers and 24x7 colo sites by providing a full range of engineering and maintenance services.
Progent offers national remote help and troubleshooting services for businesses that run Apple Mac OS X networks or whose IT systems feature a combination of macOS and Mac OS X with Microsoft products. Progent's consultants offer Apple macOS and Mac OS X clients a range of IT services including desktop support, migration to the latest edition of Mac OS X from legacy editions of Mac, plus help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with iPhone and Apple iPad support, or moving to Apple's iCloud. Remote technical support provides optimum return for your IT dollar by preserving client productivity and shortening the hours charged for network repair services. Advanced online support tools and skilled technicians and consultants allow Progent to solve most network issues without squandering time and expense by going to your location. In most of cases your IT issues can be dealt with by telephone or via a mix of telephone help and online network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISSP premier security specialists to help with the most challenging network problems.
Progent's Citrix-accredited engineers can help you to evaluate the strategic advantages of XenServer and additional Citrix platforms, and can help you to plan, validate, implement, troubleshoot, and maintain a Citrix XenServer installation. Progent can also assess your current Citrix technology deployment and help you to optimize consolidation, performance, security and compliance, uptime, and disaster recovery.
Stealth intrusion testing is an important component of any overall network security strategy. Progent’s security experts can perform thorough intrusion tests without the awareness of your company's internal network support staff. Unannounced penetration testing shows whether existing security defense tools such as intrusion incident alerts and event history monitoring are properly configured and actively monitored.
Progent's Microsoft-authorized experts can help you rationalize the business case for implementing Microsoft SharePoint 2007, advise you on the most appropriate edition of Microsoft SharePoint Server for your circumstances, provide setup and integration expertise, assist you to set up MS SQL Server as a back-end database, optimize your network infrastructure, integrate your standard and customized application software to operate with SharePoint Server 2007, design a comprehensive security strategy that includes portal technology, and provide troubleshooting and Help Desk services.
Progent offers national urgent phone support and consulting services for companies that operate UNIX or Linux environments or whose information systems include a combination of UNIX/Linux and Microsoft Windows technology. Remote technical support offers optimum return for your information technology dollar by preserving user productivity and limiting the hours charged for computer analysis and repair. Advanced online access tools and experienced technicians and consultants combine to enable Progent to handle most network issues without squandering time and expense by traveling to your site. In the vast majority of cases your network problems can be remediated over the phone or through a mix of phone support and online network analysis. Progent can put you in touch with Cisco certified CCIE network engineers and CISSP certified security professionals to help you with the most difficult system issues.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent’s non-stop interoffice connectivity and 24x7 system infrastructure professionals can help small companies achieve zero-downtime Interoffice connectivity via fully redundant networks featuring transparent failover. Progent’s CCIE engineers can design and implement fault tolerant Inter-office networks based on fault tolerant EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connectivity and automatic fail-over offers affordable 24x7 interoffice connectivity.