Additional Topics of Interest
Tandberg Video Conferencing Consult
Progent offers the support of an accredited consultant with expertise deploying technology from the major telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can assist your company to design, configure, expand, or maintain a telepresence solution that protects your current investment and maximizes the strategic value of your IT network. Progent also offers the expertise of infrastructure engineers who can help companies of all sizes to build and troubleshoot a network that delivers the performance, reliability, security, and expandability required to accommodate your telepresence solution.
Small Office IT Consulting Services for Microsoft Office System
Progent's pricing model is to charge for remote support and on-premises help by the minute. Consequently, you are invoiced only for delivered services. Progent does not impose a more expensive rate for after-hours or emergency support, and within California or in regions where Progent provides on-site support, Progent does not bill for travel except for urgent support where on-site time is less than four hours. Also, Progent applies no minimum charge and asks no monthly commitment for services provided during regular working hours. Many service firms impose substantial minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates big invoices for quick solutions so you won't be forced to permit simple problems to stay unaddressed.
Hyper-V Consulting Services
Progent's network consultants can assist you to analyze the potential advantages of Hyper-V-based server virtualization for your company, conduct pilot implementations to validate Hyper-V's operation with your production software, evaluate your network and server infrastructure for optimal operation with virtual server technology, assist you in upgrading to Microsoft Windows Server 2008 and configuring Hyper-V, train your IT personnel to track and administer Hyper-V, offer world-class consulting support for improving the protection of your virtual servers, establish and test business continuity processes that maximize network uptime, and provide continuing consulting and technical support including low-cost online troubleshooting and turn-key Help Desk services.
Support for Microsoft Exchange 2000
Progent is among the most expert network support firms for creating e-mail solutions based on Microsoft Exchange 2000. Progent specializes in helping small and mid-size businesses get the full benefits of Microsoft Exchange Server 2000 for typical situations such as upgrading from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Exchange 2000 support.
Windows 7 Help Desk Integration Services
Progent's certified engineers offers remote and on-premises support expertise to assist your company to administer, maintain, and troubleshoot PCs based on Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, data and identity protection, disaster recovery, remote connectivity, smartphone and tablet integration, Wi-Fi configuration, and remote network monitoring and alerts.
IOS Software Support and Help
Cisco offers an extensive product line of routers that includes routers designed to deliver the security, performance, and availability demanded by organizations ranging from small offices to global enterprises. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved reliability and system uptime. Progent can show you how to choose and configure Cisco routers to build a reliable infrastructure for your network and to make it easy to expand as you add new users, open new offices, deploy new services, extend your network to clients and partners, and manage a more mobile workforce. Progent offers help with a variety of routers powered by the Cisco IOS platform, such as Cisco's 800 series of small office routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for the network core, as well as legacy 1700 and 2600 Series Routers.
Professionals for NetApp MetroCluster Switchover
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering along with continual replication to provide rapid, zero data loss disaster recovery between datacenters that are up to 300km apart. Progent's team of seasoned IT consultants can assist you to plan, deploy, administer, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that meets your functional requirements and IT budget. Progent can ensure you adhere to leading practices for configuring your MetroCluster environment by providing help with procedures such as assigning disk pools, determining aggregate and plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your storage clusters, and testing your MetroCluster DR system to show adherence with information assurance standards and regulatory requirements.
Security Contractors for Backup Exec
For small and midsize organizations, computer security and regulatory compliance is too complex to stay ahead of but too dangerous to ignore. The world's biggest enterprises have been breached, and the leading cloud service providers have on occasion been taken down. It seems as though there's no place to hide. Progent makes it economical for small and midsize businesses to implement critical security projects successfully by providing the benefit of billed time to the nearest minute with no minimum charge for remote help. This means you have access to a seasoned computer expert to deliver just the help you need whenever you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist you with any level of network security including vulnerability assessments, virus screening and recovery, spam and email content filtering, email data leak protection, compliance reporting, and designing a complete security plan.
Specialists for Solaris
Progent's Sun Solaris family support experts provide small and mid-size companies and developers support for administering and maintaining Solaris environments that run with Microsoft-based technology. Progent can give your business contact with Sun Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA credentials. This broad array of experience provides you with a convenient single source to help you build and manage a secure and robust cross-platform connectivity and communications solution that supports Solaris and Microsoft coexistence by combining MS Windows with major variants of UNIX including Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
OS X and Cisco Security Technology Consulting Services
Progent's CISM-certified security staff can help you safeguard your Mac environment through professional services such as running security tests, clean up after virus and worm attacks, configuring firewalls, implementing secure off-site and mobile access, installing monitoring programs for protection against viruses, spam, and directory harvest attacks, and developing a company-wide security strategy appropriate for the particular goals of your business information system.
IT Consultant for Dynamics GP Great Plains Accounting
Progentís Microsoft certified experts offer a range of consulting services for Dynamics GP. Dynamics GP is an accounting and business analysis platform built, like all Microsoft financial tools, on the expandable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP provides a cost-effective tool for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to deploy and configure, and with its segmented design you can purchase only the capability you currently need, with the ability to expand clients and enlarge functionality in the future. Progentís Dynamics GP/Great Plains consulting engineers can help you deploy, customize and manage the current version of Dynamics GP or migrate smoothly from an older version.