Midland Consulting Support for IT Service Companies
Seamless Temporary Support Staff Expansion
Progent's Consulting, Help Desk, and Ticketing Support for Network Service Providers in Midland
Progent’s consulting services for network service organizations in Midland Texas enables your company to provide your customers Progent's consulting and Help Desk support using your company's brand as a seamless augmentation of your in-house network services group. This can help you grow your revenue, close gaps in your service portfolio, satisfy your customers, and increase your profits.
Progent's roster of network infrastructure experts, desktop support technicians, network administrators, and data security consultants have worked as transparent extensions to the support groups of some of the world’s largest IT support firms. Progent’s range of technical knowledge enables you to widen the scope of your IT service practice, and Progent’s close integration with your support team helps you strengthen and protect your branding.
Progent is a network support company with two decades of experience providing online expertise to small and mid-size companies. Progent is a Microsoft Partner and maintains one of the largest groups of Cisco-certified CCIE network infrastructure experts of any independent IT support firm in the world. Progent has delivered online IT support and consulting to clients in every state in the country. (Refer to testimonials from Progent's customers.)
Using Progent's Support Services With Your Own Brand
Progent's consulting program for IT service organizations features seamless resale to your customers of world-class IT services. Progent invoices your firm directly and works under your instructions to deliver your clients consulting and support services under your branding. Also, Progent has an affordable Extended Hours Support Service for customers who require access to 24x7 support.
Help Desk and Ticketing Services for IT Service Providers
Ticketing systems are the enabling technology behind an effective Help Desk. But enterprise-grade ticketing platforms are not only costly to acquire and staff, but also challenging to configure and manage. Smaller IT support firms do not have the required financial or human resources. Progent's Service Desk and ticketing program gives IT service firms an economical way to keep their company branding while delivering their customers responsive desktop support services built around an advanced ticketing system and reinforced by rapid escalation to subject matter experts.
Key Features of Progent's Help Desk Call Center and Ticketing Solution for IT Service Organizations
Progent's Service Desk and ticketing program for IT service companies takes advantage of Progent's sizable investments in highly scalable ticketing software, a remote desktop services team, and a group of geographically dispersed subject matter experts. You can utilize Progent's ticketing system as a secure tenant or Progent can establish communications with your existing ticketing system. The features available with Progent's Call Center and ticketing program enable your IT service firm to expand your support workload, the range of technical issues your company can handle, the number of {geographies you can serve, and your overall availability.
Key features of Progent's Help Desk and ticketing solution for IT service organizations include:
- Progent's remote desktop support group delivers Level 1 end user support with 1-hour service level agreement (SLA) to commence work during normal work hours.
- Standard support hours are from 5am to 7pm PST, five days per week.
- Extended support is available at additional cost.
- Optional on-premises service in larger metros is available across the US at additional cost.
- You retain complete control of your clients and billing.
- Your clients enter incident reports via your own branded web portal, a toll-free number, or by directing an email to your dedicated mailbox.
- Every client request automatically becomes an open request in the ticket system.
- Tickets can be tracked and updated online until they are closed.
- Optional transfer of Level 2 and Level 3 issues to Progent's or to your SBEs.
Progent's Consulting for IT Service Firms
Progent's consulting expertise for IT service firms allows you to become a sole source for practically all IT guidance and troubleshooting your clients may need. You can build your staff and core IT skills at your own pace without having to turn down opportunities due to a lack of expertise or a shortage of bandwidth.
Important features of Progent's Reseller Program for IT Service Firms include:
- Transparent Service Delivery: Progent acts as a transparent extension of your internal support team, under your management, and invoices you rather than your customer.
- By-the-Minute Billing: Progent bills on a per-minute basis to reign in expenses.
- Extensive Reporting: Progent utilizes an advanced documentation system to make sure all services delivered are fully documented. This enables your IT support organization to shift service responsibilities to in-house personnel once you have enough staff and relevant skill sets.
- Safely Grow Your Service Business: You can quickly and efficiently accept more jobs outside your core fields of excellence and serve new territories without exposure to the risks involved with increasing your full-time staff too quickly.
- Strengthen Your Name: You can improve your mind share as a comprehensive IT service firm by delivering more services to more clients under your own company name.
- Add to Your Services Portfolio: Progent can provide world-class expertise in a wide array of IT disciplines and can act as a reliable resource for growing your IT service operations.
- Rapid Escalation: With a large team of senior consultants ready to help, Progent can escalate rapidly from Tier 1 to Tier 3 support so even the most challenging issues can be handled promptly.
- Keep Your Clients Happy: Happy customers keep coming back. By teaming with Progent, you can keep making your customers successful without ever requiring clients to seek expertise from your competitors.
- Online Technical Support Professionals: For two decades, Progent has provided remote IT support from Help Desk services to advanced consulting. Effective remote service saves money while delivering quick results.
- Advanced Certifications: Progent’s engineers hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's cybersecurity consultants have earned top certifications including CISSP-ISSAP, CISM, and GIAC. Find out more details about Progent's certifications.
Progent's Practice Areas for Midland, Texas Businesses
Progent's seasoned roster of certified consultants can provide Midland, Texas businesses a broad array of remote consulting and debugging services. Areas of expertise offered under Progent's reseller program for network service firms include:
- Exchange 2019 Consulting
- Exchange Server 2016 Migration
- Microsoft Windows Server 2019 Migration
- Windows Server 2016 Consulting
- Windows 10 Integration
- Windows 8.1 Migration
- SharePoint Development
- SQL Server Integration
- AD Integration
- Microsoft 365 Integration
- Microsoft Dynamics GP Customization
- Azure, Amazon AWS, Google Cloud
- Remote IT Support
- Work from Home Support
- Cisco Network
- Juniper Expertise
- Cisco Routers Consultants
- Cybersecurity Expertise
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Configuration
- Help Desk Call Center Outsourcing
- Desktop Tech Support
- Colo Data Center Support
- System Center Operations Manager (SCOM) Monitoring
- Configuration Manager (SCCM) Automation
- Microsoft Access Development
- Virtual Server Management
- Hyper-V Setup
- VMware vSphere and vCenter Integration
- Citrix XenApp and XenServer Configuration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iPhone Support
- Smartphone Management
- Apple iPhone Support
- Android Smartphone Support
- Ransomware Recovery
- Backup/Recovery Solutions
- Cisco IP Voice Technology and Telepresence
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi Access Point Setup
- WiFi Site Assessments
Learn More Details About Progent's Consulting Program for Network Service Organizations in Midland, Texas To learn more details about Progent's reseller support for IT service firms in Midland, Texas, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
IT Consultant Remote Monitoring and Reporting
Comprehensive Event Management Network Consulting
Small to middle size businesses can now enjoy all the advantages of Operations Manager 2007 and also have quick access to Progent’s Microsoft certified IT support professionals. With Progent's affordably priced IT support packages, mid-size organizations can select a basic co-sourcing service program based on Microsoft Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution. Progent supports System Center Operations Manager 2007 to offer small and midsize business information systems world-class reliability, protection and productivity.
Specialists scom 2016 reporting server
scom 2016 OMS integration Online Troubleshooting
System Center 2016 Operations Manager (SCOM 2016) is designed to promote consistent performance and maximum availability for key applications by offering unified, cross-platform tracking of IT infrastructure deployed throughout local datacenters and cloud environments. Progent's SCOM consulting team offers advanced online and onsite expertise to assist organizations of all sizes to design, integrate, optimize, update and troubleshoot SCOM 2016 solutions. Progent can help your company to move to SCOM 2016 from earlier versions of Operations Manager or from different IT infrastructure monitoring platforms, or integrate a variety of monitoring tools into a unified infrastructure management solution. Progent can also help you expand your Operations Manager 2016 environment to incorporate resources hosted on public clouds including Microsoft Azure and Amazon AWS.
Application Monitoring Consultant
Top Expert Microsoft Certified MOM 2007 Onsite Technical Support
Remote 24x7 monitoring, proactive alerts, and periodic analytical reporting are crucial to preserving the proper operation of your IT system and eliminating unnecessary and costly downtime. Remote Monitoring and Management (RMM) solutions have advanced to the point that companies of all sizes can get a level of protection that was previously reserved for large enterprises. Progent offers a variety Remote Monitoring and Management (RMM) solutions delivered as economical services created to assist your company to detect and fix a an array of IT network problems before they get big enough to disrupt your business.
System Center 2016 Security and Compliance Help and Support
System Center 2016 and Hyper-V Integration IT Services
Small to mid-sized companies can now enjoy all the advantages of Operations Manager 2007 and also have fast access to Progent’s Microsoft and Cisco Premier IT consulting professionals. With Progent's economically priced network service packages, small organizations can select a basic Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to provide small company information systems world-class reliability, protection, and performance.
Service Database Online Help
Service Reports Support Services
Progent uses an enterprise-class support reporting system that stores and formats complete documentation for all delivered services. Unlike many independent consultants or local support organizations who provide scant documentation or details of services done, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the support documentation sent by every consultant to each customer. The discipline of detailing and organizing support records results in more effective support and avoids a variety of typical misfortunes such as when a service customer is virtually held hostage to a consultant who refuses to release the keys to the kingdom.
Cisco Firepower Firewalls Engineer
Cisco Firepower Configuration Outsourcing
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance boost compared to Cisco's popular ASA 5500-X security appliances and offer unified management of advanced cybersecurity capabilities like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help you to design and carry out an efficient migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's security services to create and centrally manage IT ecosystems that span branch offices, data centers, private clouds and public clouds.
Oklahoma Consulting Firm
24 Hour California Computer Outsourcing Consultants
Progent’s Technical Response Center offers national remote assistance for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Certified support engineers provide phone help and remote secure computer connection to troubleshoot and repair technical problems quickly and affordably. The scope of IT expertise represented by Progent's staff of country-wide service engineers allows Progent to escalate even the toughest problems to qualified experts as needed.
OpenBSD Networking Consultancy
Solaris Outsourcing Technical Support
Progent's UNIX family support services provide small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of experience provides you with a convenient one-stop consulting firm to help you create and manage a secure and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and SGI/Irix or major Linux platforms such as RedHat, SuSE Linux, Debian GNU/Linux and Slackware.
QTS/Herakles Sacramento Colocation Center Consultancy
QTS Sacramento Colocation Center Consulting Services
The QTS (formerly Herakles) Internet Data Center facility is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are currently utilizing the QTS data center as a colocation site or if your company is considering moving your primary or disaster recovery system to Herakles/QTS, Progent can provide a range of budget-friendly consulting services such as data center relocation, equipment deployment and upgrades, infrastructure improvements, project management services, virtual server expertise, offsite monitoring, centralized system management, application development, disaster recovery solutions, security assessment, and the use of the Progent Test Lab.
Wireless LAN Professional
Remote Technical Support Wireless Bridge
Progent’s wireless engineers can help small businesses design, choose, evaluate, install and support secure building-to-building wireless bridges that integrate seamlessly into your existing network while providing a level of protection that matches or excels wireline connections. Progent provides expertise in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can help you identify and install the wireless link technology that match your business requirements.
MOM 2016 Technical Support
Remote Monitoring and Reporting Online Technical Support
Progent offers a selection of IT support packages for small companies. These information technology outsourcing and network monitoring services are built around the anticipatory problem handling capabilities of Microsoft Operations Manager 2007, a state-of-the-art network and IT support software platform that monitors the reliability, performance, and safety of your network and identifies potential problems before they can bring down your network. With Progent's economically priced IT service packages, small companies can select a basic co-sourcing package built around Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package.
Microsoft GIAC Cybersecurity Contractor
GIAC Certified Information Assurance Network Consultant
GIAC was established in 1999 to certify the skill of network security experts. GIAC certifications are acknowledged by companies and government organizations around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants can provide support for all of the security capabilities covered under GIAC accreditation such as evaluating infrastructure security mechanisms, incident handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions.
Professional Cisco AnyConnect
Cisco Firewall Integration Technology Consulting Services
The current Cisco ASA 5500-X Family of firewalls with Firepower Services deliver significantly more performance than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-certified CCIE network experts can help your company to manage your legacy PIX or Cisco ASA 5500 firewalls or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, configure, optimize, administer and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.
Online Technical Support SCCM 2016 MAM
24/7/365 Computer Consulting System Center 2016 Configuration Manager
System Center Configuration Manager 2016 automates application and device provisioning at scale, centralizes compliance settings management, inventories network resources, guards against company data leakage, provides health reporting, allows secure self service, and offers a common point of control for managing multi-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud experts can assist you with any aspect of planning, installing, operating and troubleshooting a SCCM 2016 deployment for on-premises, cloud, or hybrid environments.
Internet Security and Acceleration Server 2006 Remote Support Services
ISA 2006 Consulting Services
Secure Application Publishing with Internet Security and Acceleration Server 2006 allows greater protection of intranet applications while supporting enhanced efficiency by making these applications accessible to authorized remote or mobile users. Internet Security and Acceleration Server helps protect corporate applications, services, and information across all network components with application-layer filtering and powerful publishing tools. Progent's Microsoft-expert Internet Security and Acceleration Server consultants can help you plan, install, set up, and maintain ISA Server on your system so your business achieves a highly functional and economical balance of protection, convenience, and performance.
Dynamics GP Report Writer Consultancy
Dynamics GP Analytical Accounting Consultant Services
Dynamics GP accounting offers analysis and reporting capabilities that allow you to monitor all operations, revenues and spending, and market patterns with built-in drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting support services can help you design reports that let you analyze your business more thoroughly, turning raw data into valuable management information. Progent can improve your reporting and business analysis by offering Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and application experience with VBasic, XML and other development environments in order to deliver specialized business application development and eCommerce solutions that integrate transparently with Dynamics GP.
3800 Router Consultant Services
ISR Router Support
Cisco has designed an extensive array of routers that includes appliances designed to deliver the security, performance, and reliability demanded by organizations ranging from small offices to global enterprises. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and system uptime. Progent can show you how to choose and configure Cisco routers to establish a solid foundation for your network and to make it easy to expand as you support new users, start new offices, install new services, open your network to clients and partners, and manage a more mobile workforce. Progent can provide expertise in a variety of routers powered by the Cisco IOS platform, such as Cisco's 800 series of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 2900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for the network core, as well as older 3600 and 3700 Series Routers.
Windows Server 2019 Storage Spaces Direct Network Consultants
Windows Server 2019 and SCOM IT Consultant
Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to plan and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers significant improvements in capacity, speed, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and container support.
Extended Support Desk Support
IT Consulting Co-managed Help Desk
Progent’s Co-managed Help Desk service makes it possible for your business to share the load for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of seasoned technical support technicians and subject matter experts. Progent’s Help Desk Co-management service is a collaborative service desk solution based on the top shared PSA platform for handling service requests, ticketing, responsibility, status tracking, and metrics.
Consultant SharePoint 2019 Migration
Immediate Consultants SharePoint 2019 On Prem
Progent's certified SharePoint 2019 and SharePoint Online experts offer economical remote and onsite expertise, software development, and debugging services for organizations of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can assist you design and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud components into a cohesive intranet system.
Exchange 2013 eDiscovery Support and Setup
Microsoft Certified Partner Exchange 2013 VoIP Network Consultant
Microsoft Exchange Server 2013 incorporates major improvements to the functionality of its predecessor Microsoft Exchange 2010 and delivers powerful innovations as well as a revamped architecture. These improvements affect vital facets of IT including manageability, availability, security, cost of ownership, teamwork, scalability, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting professionals can help you understand the possible advantages of upgrading to Microsoft Exchange 2013, design an efficient validation and deployment strategy, and train your IT staff to maintain your Exchange 2013 environment. Progent can also provide ongoing online consulting and management services for Microsoft Exchange 2013.
SCCM 2016 Site Hierarchy Help and Support
IT Consultant SCCM 2016 and SQL Server 2016
System Center Configuration Manager 2016 automates software provisioning across multiple sites, simplifies security and compliance settings management, keeps track of network assets, protects against corporate data leakage, provides network health reporting, allows safe self service, and delivers a single control mechanism for managing multi-OS networks running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration specialists can help your organization with any aspect of designing, installing, operating and troubleshooting a SCCM 2016 solution for on-premises, cloud-based, or hybrid environments.
SharePoint Workspace 2010 Professional
Microsoft Experts SharePoint InfoPath Forms Services Network Engineer
Progent's Microsoft-certified engineers can provide affordable remote support and programming services to help your business to design, implement, manage, and troubleshoot Microsoft SharePoint 2010 installations that can feature web pages that can function as intranets, extranets, document and media management applications, blogs, data warehouses, business analytics, enterprise search, Visio-driven workflows, and other utilities to promote and enhance teamwork. Progent can show you how to integrate SharePoint 2010 with MS SQL Server and with other databases and with Microsoft's familiar office productivity programs like Excel, Word, Outlook, and Visio. Progent can help you to upgrade from earlier releases of SharePoint or adapt a mix of web technologies into a consolidated and easily managed SharePoint 2010 environment.
Technical Support Postini
Anti-Virus Technical Support Services
E-Mail Guard is Progent's affordable anti-spam and anti-virus solution that gives small businesses enterprise-quality protection from spam, viruses, DHA attacks, and other varieties of email-borne attacks on computer networks. E-Mail Guard is powered by Postini's Perimeter Manager, a full suite of web-managed antispam and anti-virus services that stop email assaults before they can penetrate the network firewall. Perimeter Manager also allows administrators track and manage their e-mail application, regardless of server vendor, hardware technology, or geographic location.
Florida Network Security Consulting
Urgent Iowa Outsource IT
Progent’s Technical Response Center offers nationwide extended hours remote support for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts provide after-hours phone support and online direct network access to isolate and repair technical problems quickly and affordably. The scope of technical expertise available from Progent's team of country-wide service professionals allows Progent to escalate even the toughest problems to qualified experts as needed. For urgent issues, the TRC tries to respond to your request for service in less than one hour.
Microsoft SQL Server 2017 Application Migration Integration Support
Emergency SQL Server 2017 Graph Consultants
Progent's certified SQL Server 2017 experts can help your organization to plan and carry out a cost-effective upgrade from your current SQL Server databases and applications to SQL Server 2017.
Juniper SSG Firewall Security Team
Juniper SSG350M Router Cybersecurity Consultancies
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Open Now Android security Technology Consulting
Android and Dynamics CRM integration Specialist
Progent's seasoned group of IT consultants and subject matter specialists have extensive experience providing remote and onsite assistance for businesses of all sizes who need to incorporate Android phones into their IT networks so that mobile clients can communicate and collaborate from anywhere. Progent has the breadth of know-how to solve technical problems that involve numerous vendors and that represent a mix of older and current technology. Progent provides cost-effective online expertise to help you with any stage of planning, deploying, managing and troubleshooting your BYOD environment. Progent can deliver as-needed support to assist you to handle particularly stubborn technical issues, or Progent can provide comprehensive project management support to help you complete major network initiatives on time and on budget. Progent can help with on-premises, cloud-centric, or hybrid network environments and can provide expertise with operating systems, apps, management tools and hardware infrastructure. Progent also offers specialized group or individual classes to help you manage and operate Android phones efficiently.
Remote Monitoring and Reporting Support Outsourcing
MOM 2016 Consulting
Progent's Microsoft-certified consulting experts have more than a decade of background designing, implementing, enhancing and repairing System Center Operations Manager solutions and can provide companies of all sizes advanced remote or on-premises consulting support for SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and availability required to watch over your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to install and customize System Center 2012 Operations Manager management packs according to best practices for tracking network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can deliver fast online or onsite technical support to help you to fix serious problems detected by SCOM 2012.
Top Midsize Business IT Consulting Companies
Midsize Company Network Recovery
Progent offers IT services for mid-size businesses with 100 to 250 system users. The mid-size business or work group has typically been an overlooked segment of the market for IT support expertise. The cost structures and service delivery models of large third-party support firms make them excessively costly for the typical small company or small medium business (SMB), which usually has a modest information technology budget with which to maintain an information network whose complexity and capability are frequently similar to the networks of far bigger companies. Progent's service delivery model, which takes full advantage of remote service, virtual office infrastructure and proactive network monitoring, significantly reduces the network maintenance costs of an SMB while providing the mid-size organization with big-company support from certified, IT consultants with background in a broad array of midsized business technologies. If your medium size organization or small business is looking for the quality of network help needed for a mid-size organization without budgeting enterprise prices, call Progent.
Massachusetts Installer
Emergency Consulting Services California
If your organization does not require urgent remote help but expects to need technical services with your network in the near future, you can save time and expenses and ensure that the appropriate IT skill will be ready when you need it by getting in touch with a Progent sales specialist and signing up as a client. For more information, phone 800-993-9400 or email information@progent.com.
24-7 Amazon AWS hybrid cloud integration Expert Development
Google Cloud hybrid solutions Technology Professional
Progent offers expert online consulting services to help businesses integrate their information networks with popular public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and administer cost-effective ecosystems that support Windows and Linux systems and apps in both cloud-only solutions or in hybrid network models that seamlessly combine local resources along with cloud services. To assist you to integrate public cloud services with networks, Progent offers a variety of cloud migration services such as Azure hybrid cloud design and integration services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has more than 15 years of experience providing high-level consulting support remotely, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and affordably.
Automated Server Monitoring Technical Support
Automated Desktop Monitoring Network Consultant
ProSight LAN Watch is Progent’s server and endpoint monitoring service that incorporates advanced remote monitoring and management techniques to help keep your network operating at peak levels by tracking the state of critical assets that drive your information system. When ProSight LAN Watch detects a problem, an alert is sent automatically to your specified IT management staff and your assigned Progent consultant so that all looming problems can be resolved before they can disrupt your business.
wireless IP phone integration IT Consultant
Professional wireless IP phone upgrades
Cisco's wireless VoIP phones are industrial-grade wireless handsets intended for workers who are on the move within campus, hospitality, retail or other environments where management wants user endpoints that offer more administrative control, security and durability than is achievable with the BYOD (Bring-Your-Own-Device) style of mobile communications. Integration of Cisco's wireless IP phones usually demands that you set up and optimize numerous components of your Wi-Fi infrastructure including access points, switches, wireless LAN controllers, and network management tools. Progent's certified experts offer online and on-premises assistance to help your organization create and maintain a Cisco wireless IP phone deployment by delivering integration services that range from troubleshooting the configuration of a wireless VoIP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.
Virtual Help Desk Technical Support Services
Microsoft and Cisco Specialist Virtual Call Desk
Progent's Standard Help Desk Services provide a complete solution that handles all facets of online desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Support services are offered at a significant discount off Progent's normal Level 1 desktop support rates, and Progent offers the option of fast as-needed escalation to subject matter experts to resolve challenging issues.
