Wilmington Expertise for IT Support Providers
Temporary Staff Assistance
Progent's Consulting Expertise, Help Desk Call Center, and Ticketing for IT Service Firms in Wilmington
Progent’s consulting services for network service organizations in Wilmington Delaware enables your company to offer your clients Progent's consulting and Help Desk support under your company's brand as a seamless extension of your regular network support group. This can help you grow your revenue, close gaps in your service catalog, create happy clients, and improve your bottom line.
Progent's team of network experts, desktop integration and troubleshooting technicians, network administrators, and data security consultants have acted as seamless supplements to the support staffs of some of the world’s largest IT support firms. Progent’s breadth and depth of technical knowledge enables you to broaden the capabilities of your IT support practice, and Progent’s transparency helps you strengthen and preserve your branding.
Progent is an IT consulting firm with two decades of experience delivering remote expertise to small and middle-size organizations. Progent is a Microsoft Certified Partner and maintains one of the largest groups of Cisco-certified CCIE network infrastructure experts of any private computer support firm in the world. Progent has provided remote technical assistance and advanced consulting to clients in every state in the U.S. (Refer to recommendations from Progent's clients.)
Providing Progent's Services With Your Own Brand
Progent's consulting program for network service providers offers transparent resale to your customers of world-class IT services. Progent invoices your firm exclusively and works under your instructions to deliver your customers support services under your brand. In addition, Progent offers a low-cost Off-hours Support Service for clients who need access to 24x7 support.
Help Desk Call Center and Ticketing Services for Network Service Firms
Ticketing systems are the heart of an efficient IT Call Center. But modern ticketing platforms are not only costly to license and staff, but difficult to set up and maintain. Smaller IT service firms rarely have the necessary budget or personnel. Progent's Help Desk and ticketing solution offers IT service organizations an economical way to keep their company branding while delivering their customers world-class desktop support backed by a best-of-breed ticketing platform and reinforced by rapid escalation to subject matter experts.
Features of Progent's Help Desk and Ticketing Solution for Network Service Firms
Progent's Service Desk and ticketing program for IT support companies takes advantage of Progent's investments in highly scalable ticketing software, a remote desktop services team, and a network of geographically distributed subject matter experts (SMEs). You can utilize Progent's ticketing system exclusively or Progent can set up communications with your current ticketing system. The standard and optional features available with Progent's Service Desk and ticketing program allow your IT service firm to expand your physical and virtual support volume, the range of technologies your company can take on, the number of {geographies you can service, and your hours of availability.
Important features of Progent's Service Desk and ticketing solution for IT service organizations include:
- Progent's online desktop support staff delivers Level 1 end user support with 1-hour service level agreement (SLA) to begin work during standard business hours.
- Normal service times are from 5am to 7pm PST, five days per week.
- Extended support is offered at extra cost.
- Optional on-premises support in larger metro areas is offered across the country at extra cost.
- You keep complete control of your clients and billing.
- Your customers enter requests using your own branded web portal, an 800 number, or by directing an email to your dedicated email address.
- Every client request automatically becomes an open request in the ticket system.
- Service tickets can be monitored and modified online until they are closed.
- Optional escalation of Level 2 and Level 3 issues to Progent's or to your SBEs.
Progent's Consulting for IT Service Firms
Progent's consulting for IT service organizations allows you to act as a single point of contact for practically all technical expertise your customers may need. You can grow your team and core in-house competencies at your own pace without being forced to say no to opportunities owing to a lack of expertise or a shortage of personnel.
Important features of Progent's Reseller Program for IT Service Providers include:
- Transparent Service Delivery: Progent acts as a transparent supplement to your internal IT service team, under your coordination, and bills your firm rather than your customer.
- Granular Billing: Progent bills by the minute to minimize expenses.
- Detailed Reporting: Progent utilizes an enterprise-class service reporting platform to ensure that all services delivered are thoroughly described. This enables support group to transfer account assignments to in-house consultants when you have sufficient people and appropriate skill sets.
- Safely Grow Your IT Support Business: You can quickly and safely take on additional jobs beyond your main areas of excellence and serve new territories without assuming the risks associated with expanding your full-time staff too quickly.
- Strengthen Your Name: You can improve your mind share as a comprehensive network service provider by offering more services to more customers using your own brand.
- Add to Your Services Catalog: Progent can provide world-class expertise in a wide array of technologies and can be a reliable resource for expanding your IT support business.
- Rapid Escalation: With a sizable team of senior technology experts available, Progent can escalate rapidly from Tier 1 to Tier 3 services so even the most challenging issues get resolved promptly.
- Make Your Clients Satisfied: Happy clients are loyal. By teaming with Progent, you can continue making your customers successful without ever requiring clients to seek help outside the fold.
- Online Technical Support Professionals: For two decades, Progent has provided online IT support from Call Center services to advanced consulting. Efficient remote support cuts costs and produces quick solutions.
- Advanced Industry Certifications: Progent’s IT experts have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other technology leaders. Progent's cybersecurity consultants hold top certifications including ISSAP, CISM, and CRISC. Learn more about Progent's technology certifications.
Progent's Areas of Expertise for Wilmington, Delaware Organizations
Progent's seasoned roster of certified consultants and technical experts can provide Wilmington, Delaware organizations a broad range of online technical guidance and debugging expertise. Practice areas covered under Progent's consulting program for network service organizations include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Microsoft Exchange Server 2016 Migration
- Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 10 Migration
- Windows 8.1 Consulting
- SharePoint Integration
- SQL Server Integration
- Active Directory Integration
- Office/Microsoft 365 Integration
- Microsoft Dynamics GP (Great Plains) Customization
- Azure, AWS, Google Cloud Platform
- Remote Network Support
- Telecommuter Support
- Cisco Infrastructure
- Juniper Networks Infrastructure
- Cisco Routers Configuration
- Cybersecurity Expertise
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Configuration
- Help Desk Services
- Desktop Support Services
- Colo Data Center Support
- Operations Manager (SCOM) Monitoring
- Configuration Manager (SCCM) Automation
- Microsoft Access Development
- Virtual Server Management
- Hyper-V Setup
- VMware vSphere Configuration
- Citrix XenApp and XenServer Integration
- Cisco Unified CM/CallManager
- Apple Mac and iOS Expertise
- Smartphone Integration
- iPhone Support
- Google Android Phone Integration
- Ransomware Defense and Recovery
- Backup/Recovery Expertise
- Cisco IP Voice Technology and Telepresence
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi AP Configuration
- WiFi Site Surveys
Find Out More About Progent's Reseller Support for IT Service Providers in Wilmington, Delaware For additional information about Progent's consulting program for IT service firms in Wilmington, Delaware, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Top SQL 2008 Reporting Services Design
SQL Server Capacity Planning Programming
SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the fast development of cutting-edge high-end applications that can give your company a critical competitive edge. SQL Server features built-in support for XML and the ability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work helping with Microsoft technology, assures you success in designing, installing and administering Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET environment.
Immediate Branch Offices Remote Support Services
Remote Office Technical Support
Years of background providing Microsoft expertise and Cisco network consulting has allowed Progent to build an unmatched capability for supporting branch offices that need IT service with the responsiveness associated with with small companies but which includes effective communications, complete documentation, and adherence to corporate IT protocols. If your corporation maintains a remote office situated anywhere in or any region covered by Progent's engineers, Progent can provide a broad range of on-premises and remote IT support services and system design assistance.
Solaris Consultant Services
Solaris Computer Consulting
Progent's Sun Solaris family support experts offer small businesses and software developers support for managing and maintaining Sun Solaris environments that coexist with Microsoft-powered networks. Progent can give your business access to Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad array of experience provides you with an easy one-stop consulting firm to help you create and manage a protected and robust cross-platform connectivity and communications infrastructure that supports Sun Solaris and Microsoft interoperability by combining Windows with major versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux variations including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Debian Linux Remote Troubleshooting
Red Hat Linux Support
If your company is developing Linux-based software on a network that includes Windows-based servers, PCs, and office applications, Progent can provide comprehensive network support outsourcing that frees you to concentrate on your field of strategic expertise without the continual hassle of managing your company information system. Through the use of automated server monitoring and by delivering online and on-site support when your business needs it, Progent offers an economical way for maintaining an IT system that features excellent availability, protection, and efficiency. Progent's Linux developer assistance offerings include comprehensive network support outsourcing, virtual server infrastructure, remote and on-premises service and troubleshooting, 24x7 monitoring services, and Help Desk outsourcing.
24x7 Mission Critical IT Applications Online Support Services
Services Virtual Server Technology
By using virtual servers, companies are able to run multiple virtual machines on one physical server. Virtualization technology enables businesses to gain all the benefits of server segmentation, but without the expense associated with buying extra server equipment. Virtualization is the critical technology for building private clouds, which provide important benefits including reducing the costs of hardware, facilities, and management while improving data security, network reliability, and disaster recovery. Other useful server management options are server monitoring software, Windows Server Update Services, and remote system management hardware. Progent's professional server management experts can assist you in all areas of server virtualization and management to enable your business to contain costs and save time.
Amazon AWS hybrid cloud solutions Reporting
Coder Amazon EC2 migration
Progent can provide cost-effective remote consulting to assist businesses of any size to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable high-performance storage, and Glacier for low-cost archival storage. Progent can help your IT team with every phase of Amazon AWS integration including needs analysis, preparedness evaluation, system design and review, testing, configuration, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN technology and can show you how to create cloud-centric or hybrid cloud networking models that seamlessly incorporate Amazon AWS services. Progent can provide as-needed consulting to assist you to overcome technical roadblocks or Progent can deliver comprehensive project management outsourcing or co-sourcing to help you move to the Amazon AWS cloud on time and within budget.
Cisco Firepower Firewalls Consultants
Cisco Firesight Computer Engineer
Cisco's Firepower Next Generation Firewalls deliver a significant performance boost over Cisco's previous-generation ASA 5500-X firewalls and offer centralized management and automation of advanced cybersecurity features like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can help you to plan and execute an efficient upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's cloud-based services to build and centrally manage IT environments that span local offices, data centers, and cloud resources.
Urgent Microsoft Windows Server 2003 Cluster Engineer
24-Hour High-Availability Systems Engineer
Progent’s Disaster Recovery/Business Continuity consultants offer extensive backgrounds assisting small and mid-size businesses to minimize system downtime by providing cost-effective remote consulting for disaster recovery/business continuity (DR/BC) planning, high-availability IT design, data backup and restore solutions, and non-disruptive maintenance. Progent’s business continuity consultants can help you to plan and test an efficient business continuity plan that matches your business needs and IT budget. Progent’s disaster recovery specialists can help you to design, deploy, and maintain fault-tolerant technologies such as non-stop Internet connectivity, virtualized servers, clustering, network load balancing, continual online backup, and multi-location hot backup centers.
ProSight Remote Infrastructure Monitoring Support and Setup
Automatic Network Topology Diagrams Computer Consulting
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to map out, track, optimize and debug their networking appliances such as routers and switches, firewalls, and load balancers plus servers, client computers and other networked devices. Using state-of-the-art RMM technology, WAN Watch ensures that network maps are always updated, copies and manages the configuration information of virtually all devices on your network, monitors performance, and sends notices when potential issues are detected. By automating complex management and troubleshooting activities, WAN Watch can knock hours off common chores like network mapping, expanding your network, finding devices that need important updates, or isolating performance issues.
Work from Home Network Infrastructure Remote Support Services
Immediate Remote Workforce Network Infrastructure Support Outsourcing
Progent can help small and mid-size companies to plan, deploy and debug the network infrastructure to support teleworkers.
Les Kent has a 35-year track record of effective network integration, corporate administration, marketing, and operations. He has shown a talent for creating elegant information technology solutions while working as a network designer, programmer, project manager, implementation expert, and problem solver for small businesses, new ventures, and major enterprises.
Great Plains On-site Technical Support
Dynamics GP Great Plains Software Online Support
Microsoft Dynamics GP/Great Plains can help you grow and manage your business more efficiently by delivering deep access to decision-driving information and a fast return on investment. Dynamics GP confers important business benefits such as its ability to extend the presence of your company, manage your financials, automate financial operations, unify procedures across your business, refine inventory control, increase order accuracy, grow revenue and minimize turnaround time, and maximize free cash flow. Progent can show you how to set up and manage a robust, secure server and network infrastructure to support Great Plains, and can provide experienced Dynamics GP consultants to help you reap all the advantages of your Microsoft Dynamics GP business management system.
Urgent System Center 2016 and Skype for Business Integration Engineer
Consulting Microsoft System Center 2016
Microsoft System Center 2016 delivers important enhancements for managing hybrid cloud environments through advanced integration with Windows Server 2016, Windows 10 clients; unified management of multi-OS networks that incorporate various Linux distributions, Hyper-V and VMware; and expanded cloud support including tighter integration with Intune for iPhone and Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting team offers advanced remote and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and configure a new implementation of Microsoft System Center 2016, extend or tune your current one, upgrade smoothly from a prior release of System Center, or debug your System Center solution.
SQL Server Replication Consulting Services
Microsoft T-SQL Contract Programming
SQL Server 2005 delivers indispensable, standardized tools to computer professionals and network users, lessening the complexity of creating, deploying, administering, and accessing company data and analytical applications on platforms ranging from handheld devices to corporate information systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consulting firm with real-world experience and broad knowledge in designing and building data-driven, comprehensive business technology applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft integration, assures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Specialists Microsoft Active Directory
Windows 2008 Active Directory Integration Services
Windows Enterprise Directory demands significant field experience to integrate optimally across a large corporation. Progent’s Microsoft Premier engineers are skilled in planning, integrating, and supporting complex Microsoft Enterprise AD installations. Progent’s areas of expertise with Windows Active Directory include replication issues, multi-domain partition design, repair of corrupted Active Directory objects, cleaning up legacy beta version configuration objects in online Active Directory environments, and repair of failed installations of Active Directory and Active Directory-integrated applications.
Computer Service Providers RHCT
ACDT Network Administration
Progent offers customers access to consultants who have been awarded some of the IT industry's most prized credentials. Progent thinks that customers deserve to know that their IT service professionals have accredited testing plus extensive real-world backgrounds so that Progent's clients can use Progent's support with trust. Often, vendor credentials such as the Cisco Certified Internetwork Experts brings priority for substantially better vendor support than is available to non-certified consultants, enabling Progent to offer customers a better level of IT support. In addition, major certifications such as CISSP or ISSEP for network security can help corporate customers to demonstrate compliance with regulatory demands by engaging the assistance of accredited industry experts.
UNIX with Windows Remote Support Services
UNIX, Windows Engineer
If your company is producing UNIX-based software on a network that includes Windows-based processors, PCs, and office applications, Progent can provide full-service IT outsourcing that frees you to concentrate on your area of high-value know-how without the continual distraction of maintaining your company information system. By using automated network monitoring and by delivering online and on-site assistance as your business needs it, Progent offers an economical way for maintaining an IT system that features high reliability, security, and performance. Progent's developer support services include full-service network support outsourcing, virtual server infrastructure, online and in-person service and repair, proactive network monitoring services, and Helpdesk support.
Biggest System Center 2016 Security Integration
SCOM 2016 Outsourcing
Microsoft System Center 2016 provides major enhancements in the management of hybrid cloud environments through advanced support for Windows Server 2016 servers, Windows 10; seamless integration of multi-OS networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support such as closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting staff can provide world-class remote and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to plan and install a new deployment of Microsoft System Center 2016, expand or optimize an existing one, upgrade smoothly from a previous version of System Center, or troubleshoot your System Center solution.
Engineers MetroCluster Switch Integration
Top Ranked Consultants NetApp MetroCluster Troubleshooting
Progent offers enterprise clients the services of a NetApp-certified consultant for online or onsite expertise for NetApp's complete line of SAN software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud architecture, SnapMirror data replication, SnapVauly incremental backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN technology supported by Progent include system dsign, cloud deployment, virtualization, migrations, transparent patching, storage management, security and compliance, disaster recovery, and remediation. Progent offers Tier 3 support to assist you to resolve problems with NetApp SAN environments quickly and affordably based on best practices.
24/7 Windows and Solaris Consulting Services
IT Services Windows, UNIX, Solaris
Progent's UNIX family support experts offer small and mid-size companies and software developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your organization contact with UNIX consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This wide array of experience provides you with a convenient one-stop source to help you create and maintain a protected and reliable cross-platform connectivity and communications environment that supports UNIX and Microsoft coexistence by combining MS Windows with major variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or leading Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Professionals Windows Server Essentials Backup
Engineers Microsoft Windows Server 2012 R2 Essentials
Microsoft Windows Server 2012 R2 Essentials is an affordable, entry-level OS that enables small businesses to make the move from the traditional stand-alone on-premises datacenter to the new hybrid computing model that combines local and cloud-based software and infrastructure. Progent's consultants offer cost-effective online consulting and technical support services for Microsoft Windows Server Essentials. Progent can assist you to evaluate the possible business advantages of moving to WS 2012 R2 and implementing a hybrid on-premises/cloud-based design for your computing environment. Progent can provide full-service project management so you can plan and execute an efficient move to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Online applications and services. Progent can also provide continuing consulting, troubleshooting, and customized training.
Skype for Business and iPhone Consultants
Skype for Business and Call Analytics Consultants
Progent's Microsoft-certified consultants can provide remote and on-premises consulting services for companies of all sizes to assess the benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any version of Lync Server or Office Communications Server. Progent can assist you to design an on-premises, cloud-based or mixed deployment; integrate Skype for Business with SQL Server,Exchange, SharePoint and Office; set up HA mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate third-party communication systems such as Cisco UC. Progent's certified information security experts can assist you create and verify a security environment for your Skype for Business deployment that is compliant with government and industry requirements.
Consulting SCOM 2012 Infrastructure Monitoring
Integration Operations Manager Migration
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, deploying, enhancing and troubleshooting SCOM solutions and offer companies of all sizes expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to monitor your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs according to best practices for tracking network fabric and both Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive online or onsite troubleshooting to help you to fix serious issues uncovered by SCOM 2012.
Wireless Security Inventory Consulting
Consultants Security Scan
Progent offers two ultra-affordable service bundles intended to enable small businesses to receive an impartial network security evaluation from a certified security consultant. With Progent's External Security Inventory Checkup, a security expert runs a comprehensive test of your IT infrastructure from outside your firewalled perimeter to uncover potential weaknesses in the security posture you present to the public. With Progent's Internal Security Inventory Scan, an engineer runs a system scan from a secure machine inside your firewall to assess the risk to inside assaults. The two security inventory services are set up and executed from a protected external site.
Microsoft Virtual Server Administration Professional
MS Microsoft Virtual Server Consulting
Microsoft Virtual Server, hosted on the Microsoft Windows Server 2003 platform and powered by software first produced by Connectix, delivers the performance needed to accomplish server consolidation, software upgrade, and server quarantine tasks via virtualization techniques in an enterprise-ready IT environment with advanced expandability, manageability, and availability. Microsoft has targeted Virtual Server at businesses wishing to improve ROI in software development and testing, upgrading from outdated line-of-business software, and hardware consolidation. Progent's professional Virtual Server experts can assist your company to evaluate and integrate MS Virtual Server 2005.
Email Reputation Analysis Consultant Services
24 Hour ProSight Email Denial of Service Protection Professionals
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to deliver centralized management and world-class protection for all your inbound and outbound email. The hybrid architecture of Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks most threats from making it to your network firewall. This reduces your exposure to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a further layer of inspection for inbound email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends inside your corporate firewall.
Cisco DistributedDirector Computer Consultants
High-Availability Load Balancing Consulting Services
Progent offers high availability load balancing consulting covering network load balancing, load balanced program, LAN/WAN backbone routing, and content dispatching products such as Cisco Content Engine. High availability load balancing technologies for which Progent can provide consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Content Engine and LocalDirector 400 series, and F5 Networks 3-DNS.
Top Ranked IT Consulting SCCM 2012 Windows Server Deployment
SCCM 2012 Central Administration Site Support
Progent's Microsoft-certified consultants can assist your business to prepare for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to Configuration Manager 2012 from a legacy device management solution or help you to modify your existing SCCM 2012 environment to support your evolving IT requirements. In addition, Progent can assist you to create a software foundation that takes full advantage of SCCM 2012 by delivering advanced consulting support for related Microsoft platforms including Active Directory Domain Services, Microsoft SQL SSRS, and Internet Information Services (IIS).
ASP Coding
Emergency Data warehouse Design
If you want to revamp your production web site, build internal websites for purposes such as human resources or worker training, establish a powerful web presence for a new business, or generate enterprise-class, data-driven specialized web applications, Progent can provide skilled and proven web developers. Progent's consultants can also help you build and maintain a secure, robust server and communications network, including off-site and wireless connectivity, to support your web solutions.
Outsourcing Windows Server 2008 R2
Windows Server 2008 Active Directory On-site Technical Support
Microsoft Windows Server 2008 represents an important advance in making information networks more secure and available, simpler to virtualize and manage, faster, and able to provide an improved environment for web hosting and development. Progent can assist your business benefit fully from the enhancements incorporated into Microsoft Windows Server 2008 by providing certified consulting, support, education, temporary staffing, network monitoring, and security services.
Exchange Server Upgrade Professional
Consulting Services Microsoft Exchange Server Upgrade
Progent can provide comprehensive help for every step of your Microsoft Exchange Server 2010 upgrade with services that include end-to-end project management services, site prep, project planning, cost estimates of all new software licenses and equipment needed, recommended sourcing, system testing at customer location or at Progent's testing lab, managing transitional coexistence of Exchange 2010 and Exchange Server 2003 or 2007, implementation of the solution, decommissioning the previous system, and training for client's IT staff and end users.
Remote Management Consultancy
Consultancy HP Lights-Out 100c Remote Management Card
Remote management cards give network administrators complete control over a server without the requirement for a personal presence. Through remote management cards, all console screen data plus keyboard and mouse functionality are exported to a remote session to a support expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can assist you to design, deploy, and support a fault-tolerant company network that incorporates remote server management cards and Progent can use these remote management cards to provide low-cost off-site technical support. Progent is familiar with a variety of remote management cards including Aten remote management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon remote server management cards.
Teleworker Collaboration IT Consulting
Urgent Work at Home Collaboration Software Computer Consultants
Progent can help small and medium-size companies to set up collaborative software to allow their teleworkers to engage in productive teamwork with fellow workers and clients.
Amazon MWS Developer Firm
Amazon MWS development Development Company
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to streamline their operations by automating crucial sales activities including listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can expand their market, lower their cost of sales, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and training to help you shorten development time and speed up your return on investment.
