Fort Collins Consulting Services for Network Service Organizations
Seamless Temporary Support Team Expansion
Progent's Consulting, Help Desk Call Center, and Ticketing for IT Service Firms in Fort Collins
Progent’s consulting support for IT service firms in Fort Collins Colorado enables you to provide your customers Progent's consulting expertise and Help Desk support under your brand as a transparent extension of your in-house network support team. These services can help you add to your client base, close gaps in your service portfolio, satisfy your customers, and improve your profits.
Progent's roster of network engineers, PC support technicians, IT administrators, and cybersecurity consultants have worked as seamless adjuncts to the IT staffs of some of the country's largest IT support firms. Progent’s range of technical knowledge enables you to broaden the capabilities of your IT service business, and Progent’s transparency lets you strengthen and protect your branding.
Progent is a network consulting company with 20 years of experience providing remote expertise to small and middle-size companies. Progent is a Microsoft Partner and maintains one of the biggest teams of Cisco CCIE network engineers of any private IT support firm in the world. Progent has delivered online technical assistance and advanced consulting to customers in every state in the U.S. (Check out recommendations from Progent's clients.)
Providing Progent's Support Services With Your Own Brand
Progent's reseller program for IT service providers offers seamless resale to your clients of professional IT services. Progent bills you directly and performs under your instructions to provide your clients consulting and support services under your branding. In addition, Progent has an affordable Extended Hours Support Service for customers who require access to 24x7 support.
Help Desk Call Center and Ticketing Services for Network Service Firms
Ticketing is the heart of a successful service desk. But full-featured ticketing systems are not only costly to acquire and staff, but also challenging to set up and maintain. Smaller IT support companies do not have the required resources. Progent's Help Desk and ticketing program gives IT service organizations a practical way to keep their custom branding while providing their customers responsive desktop support backed by an advanced ticketing system and supplemented by fast escalation to top-tier experts.
Key Features of Progent's Help Desk and Ticketing Program for Network Service Firms
Progent's Help Desk and ticketing solution for IT support firms leverages Progent's investments in advanced ticketing software, an online desktop services staff, and a group of geographically distributed subject matter experts (SMEs). You can use Progent's ticketing system as a secure tenant or Progent can set up communications with your existing ticketing platform. The features offered with Progent's Help Desk and ticketing services allow you to expand your physical and virtual support workload, the diversity of technical issues your business can handle, the locations you can serve, and your overall availability.
Key features of Progent's Service Desk and ticketing program for IT service firms include:
- Progent's remote desktop service group delivers Level 1 end user support with 1-hour service level agreement to commence work during standard business hours.
- Normal service times are from 5am to 7pm PST, five days a week.
- Extended support is offered at extra cost.
- Optional onsite service in larger metro areas is offered throughout the US at additional cost.
- You have full control of your customers and invoicing.
- Your clients submit requests using your own branded Internet portal, an 800 number, or by sending a request to your designated mailbox.
- Each customer request automatically becomes an open request in the ticket system.
- Tickets can be tracked and updated remotely until they are closed.
- Optional escalation of Level 2 and Level 3 problems to Progent's or to your subject matter experts.
Progent's Consulting Expertise for Network Service Providers
Progent's consulting expertise for IT service firms allows your support team to become a single source for virtually all IT guidance and troubleshooting your customers may need. You can grow your team and core IT skills at your own pace without having to turn down opportunities owing to a lack of in-house expertise or the absence of bandwidth.
Important aspects of Progent's Reseller Program for Network Service Providers include:
- Transparent Service Delivery: Progent works as a seamless extension of your in-house support group, responding to your coordination, and invoices you instead of your customer.
- Granular Billing: Progent bills by the minute to reign in costs.
- Detailed Documentation: Progent utilizes an advanced reporting system to ensure that all services performed are thoroughly described. This allows support group to shift account responsibilities to in-house consultants once you have enough people and relevant technical skills.
- Safely Expand Your Service Business: You can quickly and affordably take on more jobs outside your core areas of excellence and serve additional territories without assuming the risks involved with increasing your head count too rapidly.
- Strengthen Your Brand: You can solidify your mind share as a comprehensive network service provider by delivering more solutions to more clients under your own brand.
- Add to Your IT Support Catalog: Progent can provide world-class support in a broad range of technologies and can act as a dependable reservoir of skills for expanding your IT service operations.
- Fast Problem Escalation: Thanks to a sizable team of senior technology experts available, Progent can escalate rapidly from Tier 1 to Tier 3 support so even the most challenging issues get resolved fast.
- Make Your Customers Happy: Satisfied clients stick. By teaming with Progent, you can continue delivering solutions without ever requiring clients to look for expertise from other support firms.
- Remote Support Experts: For two decades, Progent has provided online network support from Help Desk services to advanced consulting. Efficient online service saves money and produces quick solutions.
- Advanced Industry Certifications: Progent’s IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading vendors. Progent's security and compliance consultants hold advanced certifications including CISSP-ISSAP, CISA, and GIAC. Find out more about Progent's certifications.
Progent's Areas of Expertise for Fort Collins, Colorado Businesses
Progent's veteran roster of certified consultants and technical experts offers Fort Collins, Colorado businesses a wide array of online consulting and troubleshooting services. Practice areas offered under Progent's consulting program for network service firms include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Microsoft Exchange Server 2016 Integration
- Microsoft Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 10 Support
- Windows 8.1 Support
- SharePoint Development
- SQL Server Migration
- AD Design
- Microsoft 365 Integration
- Microsoft Dynamics GP (Great Plains) Reporting
- Azure, AWS, Google Cloud Platform
- Online IT Troubleshooting
- Work from Home Support
- Cisco Infrastructure
- Juniper Technology
- Cisco Routers Experts
- Security and Compliance Monitoring
- Disaster Recovery Planning
- Penetration Testing
- Firewall Integration
- Call Center Outsourcing
- Desktop Support
- Data Center Support
- System Center Operations Manager Monitoring
- System Center Configuration Manager (SCCM) Automation
- Microsoft Access Expertise
- Virtual Server Management
- Hyper-V Integration
- VMware vSphere Integration
- Citrix XenApp and XenServer Integration
- Cisco Unified CM/CallManager
- Apple Mac and iOS Expertise
- BYOD Integration
- iPhone Integration
- Google Android Smartphone Support
- Ransomware Recovery
- Backup/Recovery Solutions
- Cisco IP Voice Phones and Telepresence
- Skype for Business Help
- Microsoft Teams Migration
- Wi-Fi Access Point Configuration
- WiFi Site Surveys
Learn More Details About Progent's Reseller Support for IT Service Organizations in Fort Collins, Colorado For more details about Progent's consulting support for network service organizations in Fort Collins, Colorado, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
Help Desk Services Setup and Support
Call Desk Management Services Integration Services
Progent offers three essential types of Contact Center support including Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft experts offers your customers easy access to a dependable technical resource with extensive experience providing phone support and online troubleshooting for IT systems based on Microsoft products. Progent's focus is on earning the support Help Desk a positive image as a key contributor to company performance. Progent's target is to fix rather than merely record problems.
ISA Server Engineers
ISA 2004 Firewall Remote Technical Support
Progent's certified Forefront TMG and ISA Server 2006 experts can help you to plan, deploy, and support an implementation of TMG 2010 or ISA Server 2006 on your network that provides the firewall protection, speed and ease-of-use that your business requires.
Colbolt Linux Online Troubleshooting
Top Ranked Redhat Linux Consultants
Progent's Linux consulting experts offer small companies and developers support for administering and supporting Linux systems that operate with Microsoft-powered networks. Progent offers your business access to Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA credentials. This wide range of experience offers you an easy single source to show you how to build and manage a secure and reliable cross-platform connectivity and communications environment that supports Linux and Microsoft coexistence by integrating Windows with leading Linux variations such as RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
CRISC Certified Computer Consulting
CRISC Cybersecurity IT Consultants
Progent's disaster recovery support and business continuity consultants can show you how to create a disaster recovery plan to prepare for an IT network catastrophe. Progent can show you how to define a complete disaster recovery strategy that includes scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified professionals can also show you how to create an affordable, zero-downtime system solution that addresses availability issues covering a wide array of infrastructure technologies and procedures.
Microsoft Experts System Center OpsMgr 2012 Support and Integration
SCOM Management Packs Computer Consultant
Progent's Microsoft-certified consulting experts have more than a decade of background planning, deploying, enhancing and troubleshooting SCOM solutions and can provide organizations of any size advanced online or on-premises consulting services for Microsoft SCOM 2012. Progent can assist you to plan an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability required to watch over your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to install and set up SCOM 2012 management packs based on leading practices for monitoring network infrastructure and Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive online or on-premises technical support to help you to fix serious issues detected by SCOM 2012.
Microsoft Dynamics GP ERP Technical Support
IT Consulting Dynamics GP Software
Progent’s Microsoft certified consultants offer a variety of support services for Microsoft Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is a financial and business analysis platform built, like all Microsoft financial solutions, on the scalable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP provides an affordable solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to install and configure, and with its modular approach you are able to license only the capability you currently require, with the option to expand users and enlarge functionality in the future. Progent’s Dynamics GP/Great Plains consulting engineers can help you install, configure and manage the current release of Microsoft Dynamics GP or upgrade efficiently from an older edition.
Exchange 2019 Server Remote Support
Exchange Server 2003 Online Help
Progent's Microsoft-certified consultants have 20 years of experience planning, integrating, and supporting messaging systems for businesses in the and across the United States. Progent offers affordable Microsoft Exchange Servers consulting services to ensure that your email system features compliance, service continuity, easy connectivity for remote and mobile users, time-saving administrative tools, and productive integration with telecommunications. Progent provides expertise and integration services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013, Microsoft Exchange 2010 Server, Exchange 2007, Microsoft Exchange 2003 Server, and Microsoft Exchange 2K Server. Progent can also assist small or medium businesses to upgrade to Microsoft Exchange 2016 Server or MS Exchange 2013 Server.
Catalyst Switch EVN Consulting
Computer Consultant Catalyst 3560 Switch
With the Catalyst line of switches for small and mid-size businesses, Cisco allows companies to gain the full benefits of adding intelligence to their IT infrastructures. Cisco's Catalyst switch product line allows you to enable features to make your IT network highly available to accommodate time-critical requirements, scalable to support future growth, safe enough to guard restricted information, and designed for prioritizing and controlling all traffic to optimize system performance. Progent's CCIE certified engineers can show you how to pick out and integrate Cisco switches that make sense for your business. In addition, Progent's CISSP certified security specialists can help you create a comprehensive security plan and configure Catalyst switches so they help enforce your security policies. Catalyst switching products that Progent supports include Cisco's Catalyst 2940 switches, Cisco Catalyst 3560 switches, Catalyst 4900 switches, and Cisco Catalyst 6500 Series Switches.
Small Business Systems Support
Small Office Computer System Consultant
Progent is a leading innovator in cost-effectively delivering world-class IT support to small businesses. Progent's success in addressing the network service requirements of the historically underserviced small business market is the cumulative outcome of major technical and operational innovations that have eliminated a great deal of the traditional costs out of administering IT support, injected unprecedented professional expertise into the support mechanism, and dramatically streamlined the repair cycle.
Remote Monitoring and Reporting Support and Help
Comprehensive Event Management IT Consulting
Medium-size companies can derive all the benefits of Microsoft System Center Operations Manager 2007 and have fast availability of Progent’s Microsoft and Cisco Certified network support experts. Thanks to Progent's economically priced IT support programs, mid-size businesses can select a simple co-sourcing package based on Operations Manager with network monitoring, automated warnings, in-depth reporting, Help Desk Call Center, and online troubleshooting. For companies with line-of-business applications who need zero-downtime networking, Progent offers a complete round-the-clock outsourcing solution. Progent supports Microsoft Operations Manager 2007 to provide mid-size company information systems world-class reliability, security and performance.
Meraki Wave 2 AP Troubleshooting
Meraki Outdoor Wi-Fi AP Consultant
Progent's Cisco Meraki Wi-Fi access point experts offer online and on-premises support to assist organizations of all sizes to plan, deploy, manage, upgrade or repair Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help your business to set up and manage Cisco's Meraki-based wireless infrastructure for sites that can range from a teleworker's home or a remote office to a campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco technology such as switches, ASR routers and ASA firewalls to create a seamless network infrastructure that provides identical access, responsiveness, security, manageability and availability for wired and wireless users irrespective of their location or device.
24x7 Desktop Update Automation Small Business Outsourcing
System Center Configuration Manager Technical Consultants
Progent's network engineers can help your company to automate desktop change and update management by providing expertise with management solutions like Configuration Manager, Systems Management Server, and WSUS.
Microsoft Exchange 2003 Online Support Services
Microsoft Exchange 2003 Upgrade Support and Setup
Progent's expert consultants can help you design and implement an efficient in-place Microsoft Exchange 2003 migration strategy that avoids productivity downtime, simplifies long-term support demands, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multi-server or multi-site migrations, Progent has the experience to finish your move quickly and economically. Progent's Exchange Server 2003 support, troubleshooting, and design services include expertise with the integration of outside vendor enhancements of Microsoft Exchange Server 2003 that are best aligned to your business needs.
Microsoft Certified Specialist Office Word desktop
Office Word training Technology Professional
Progent's certified Office Word and Office 365 Word consultants can provide a wide selection of affordable online support services to help your organization to manage and troubleshoot your existing Microsoft Word solution or help you to move to a current release of Office Word. Services offered by Progent's Word experts include VBA programming, isolating and resolving compatibility problems between different versions of Word, interfacing Word with other Office applications such as Office Excel and Microsoft Outlook or with third-party platforms and plug-ins,infrastructure enhancements for dependable. reliable cloud connectivity, security and compliance support, smart phone and tablet integration, and remote training tailored for your special requirements.
Cisco Expert Remote Technical Support Automatic Fail-over
CCIE Expert Certified High Availability Internet Connections Technical Consultant
Progent's Cisco-authorized IT consultants can help you build an economical, high availability Internet configuration architecture that can deliver non-stop Internet access via a broad range of high availability Internet network products and services including fault tolerant BGP, transparent fail-over, and redundant ISPs. Progent can provide CCIE engineers to help you apply the latest techniques for high availability Internet access to implement a cost-effective, fully redundant Internet network with automatic failover and other features to create fault tolerant Internet connections.
Urgent Windows 7 64-bit Upgrade Information Technology Installation Service
Microsoft Windows 7 Wireless Integration Services
Progent's Microsoft certified consultants can help you to assess
SCCM and SQL Server Online Help
Consultants SCCM
Configuration Manager automates software provisioning at scale, centralizes security and compliance settings control, keeps track of network resources, guards against corporate data leakage, performs network health monitoring, allows safe end-user self service, and delivers a common control mechanism for managing multi-OS networks based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud specialists can help you with any facet of planning, installing, using and repairing a System Center Configuration Manager deployment for local, cloud-based, or hybrid networks.
Consult Virtual Machine Hosting
Professionals ProSight VM Hosting
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small or mid-size organization's production servers in a solution that delivers the maximum level of dependability and expandability and is also easy to move to any data center. ProSight Virtual Hosting and management services are based upon proven virtualization architectures that allow small and midsize businesses with mixed- platform environments to save significantly on the costs of capital investments, system support, and network management while benefiting from world-class reliability and an unprecedented degree of vendor independence.
24x7x365 Windows 2000 Server Network Engineer
Upgrade Consultant Windows Server 2000
Progent's certified Windows 2000 Server experts offer computer support and information technology consulting services for the entire family of Microsoft .NET Enterprise Servers, Windows Server 2000, and Windows Server 2003. Progent's Windows 2000 Server configuration, optimization, and support offerings include system planning, installation, documentation, on-site and off-site technical support, Call Center outsourcing, expert security analysis, full service outsourcing, and cost-effective co-sourcing.
Network Security Audit Juniper Junos Network and Security Manager
Emergency Juniper Junos Network Consultant
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Company-wide Standards for Best Practices System Repair
Microsoft Consulting Best Practices Support Company
Progent’s staff of Microsoft and Cisco Premier Certified consultants average longer than ten years of hands-on industry background, at the front lines of IT service, performing a broad range of IT tasks for a large array of businesses. Every Progent consultant shares a refined set of personal best practices which are combined into shared best practices standards that Progent teaches its support personnel. This guarantees that you get not just expert IT help, but also a consultant with field-tested methods for applying computer knowledge to fix actual network problems efficiently.
Dynamics GP On-site Support
Microsoft Dynamics GP Consulting Services
Microsoft Dynamics GP/Great Plains 2010 financial software is a full-featured business management platform that integrates information and operations throughout your company, communicates seamlessly with other applications, and connects workers, customers and vendors regardless of time or location. Created for small to mid-size businesses, MS Dynamics GP 2010 and MS Dynamics GP Version 10.0 provide capability for financials, management reporting, project management, inventory and order processing, eCommerce, HRM, CRM, field force automation, manufacturing, retail, and online business services. Progent can show you how to install and manage a robust, secure computer and communications infrastructure to support Microsoft Great Plains, and can give you access to experienced Great Plains consultants to help your company benefit from the full power of Dynamics GP/Great Plains 2010.
Dynamics GP Customization Specialist
Development Companies Microsoft Dynamics
Progent's seasoned solution designers and programmers can assist your company to build enhancements to Microsoft Dynamics GP that address the special needs of your organization without losing the advantages of Windows integration and connectivity. Progent can also offer expertise with a variety of development tools that can be used to create user-interface and data integrations with Microsoft GP. These tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
Microsoft Certified IT Consultants Comprehensive Event Management
System Center MOM Services
Progent's Microsoft-certified consultants have over 10 years of background designing, deploying, optimizing and troubleshooting SCOM solutions and offer organizations of all sizes advanced online or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience required to monitor your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to install and set up SCOM 2012 management packs based on industry best practices for tracking network infrastructure as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver fast online or onsite troubleshooting to assist you to remediate serious issues uncovered by SCOM 2012.
QTS/Herakles Internet Data Center Professionals
After Hours QTS/Herakles Sacramento Colocation Center Consultant
The QTS (formerly Herakles) Internet Data Center facility is located in the earthquake-neutral Natomas area of Sacramento, CA. If you are now utilizing the QTS Sacramento data center as a colocation facility or if your business is considering migrating your main or offsite backup equipment to Herakles/QTS, Progent offers a range of budget-friendly consulting services such as colocation migration, equipment installation and upgrades, network improvements, project management services, virtualization configuration, remote network monitoring, automated network administration, application development, disaster recovery planning and testing, data security assessment, and the use of Progent's Test Lab.
Microsoft Certified Partner Clustered Server Remote Consulting
Windows Cluster Computer Consulting
Progent provides Microsoft Windows Cluster Server support to help your organization implement fault-tolerant server clusters designed to deliver 100% operation. Clustered Windows servers for non-stop systems include Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Cluster Server. By showing you how too build zero-downtime server clustering solutions based on Microsoft Windows Server Cluster 2003, Progent’s Premier Windows engineers make sure that your fault-tolerant clustered servers are configured to maximize the competitive advantage of your computer system.
Services Documentation Online Support Services
Service Reporting Network Consulting
Progent uses an enterprise-class service reporting system that stores and organizes complete documentation for all billed services. Unlike some freelance consultants or small service firms who provide minimal documentation or details of tasks done, every service delivered by Progent is tracked by full documentation. Every Progent staff member has access to the service documentation transmitted by every consultant to each client. The practice of documenting and organizing service records results in more efficient service and avoids a variety of common misfortunes such as when a support customer is effectively held captive to a consultant who refuses to let go of the keys to the kingdom.
ProSight Managed Cloud Backup Services Online Troubleshooting
ProSight Managed Cloud Backup Services Online Support Services
ProSight Data Protection Services provide small and medium-sized organizations a low cost and fully managed service for secure backup/disaster recovery. Available at a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup processes and allows fast restoration of vital files, apps and virtual machines that have become lost or damaged as a result of component failures, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can provide advanced support to configure ProSight DPS to to comply with government and industry regulatory requirements such as HIPPA, FIRPA, and PCI and, when necessary, can help you to recover your business-critical data.
Mobile Application Management Specialists
Intune and Android Consulting Services
Progent's Intune consultants can assist your company to understand the business case for adopting Microsoft Intune for managing your web-facing mobile devices including notebooks, phones, and tablets powered by Windows, Apple iOS, and Android. Progent can help your company to configure policies, plan and deploy test environments to confirm the benefits of Microsoft Intune for your environment, deploy Intune throughout your IT ecosystem, integrate Intune with System Center Configuration Manager for single-console change management, and troubleshoot your Intune solution.
Small Business 500 Access Point Remote Consulting
Small Business WAP150 Remote Technical Support
Cisco's Small Business series of access points are Linux-powered units designed as value-priced Wi-Fi APs for small offices. Progent's Cisco CCIE-certified wireless infrastructure consultants can provide online or on-premises configuration and troubleshooting support to help your organization to design, configure, upgrade, optimize, administer and troubleshoot Cisco Small Business Wi-Fi access point deployments of any scale or topology.
Windows 7 Training Professional
24 Hour Security Consultants Microsoft Windows 7 Upgrade
Progent's certified consultants can provide offsite and onsite consulting services to help your company to administer, maintain, and troubleshoot computers powered by Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, data and identity protection, backup and restore, remote access, mobile device integration, wireless configuration, and 24x7 system monitoring.
Troubleshooting Windows, UNIX, Solaris
Professional Solaris with Windows
If you are producing UNIX or Linux applications in an environment that has Microsoft Windows-based processors, desktops, and office applications, Progent offers comprehensive network support outsourcing that allows you to focus on your field of strategic expertise without the constant hassle of managing your business network. Through the use of smart network monitoring and by providing remote and in-person assistance as your business needs it, Progent offers an economical alternative for supporting an IT system that features excellent dependability, protection, and performance. Progent's developer support offerings include comprehensive network support outsourcing, virtual server infrastructure, remote and in-person support and repair, proactive network monitoring services, and Help Desk Call Center services.
Barracuda Backup Software Appliance Integration Support
Barracuda Backup Integration IT Consultants
Barracuda Backup is an affordable, subscription-based backup/restore platform for small and medium-size businesses. A Barracuda Backup solution can incorporate a purpose-built hardware appliance manufactured by Barracuda or a virtual appliance with comparable functionality but which uses your own storage infrastructure. Barracuda Backup safeguards critical company data produced locally, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide range of consulting services to help your business to plan, integrate, manage and repair a BDR system built on Barracuda Backup.
ISA 2006 Computer Consultants
ISA Server 2006 Consultant Services
Application Publishing with ISA Server 2006 allows greater protection of intranet applications while enabling enhanced productivity by making these applications accessible to legitimate remote users. ISA Server helps guard corporate applications, services, and data throughout all network components with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-certified ISA Server experts can help you plan, install, set up, and maintain Internet Security and Acceleration Server on your network so that your business benefits from a smart and economical combination of protection, convenience, and performance.
UNIX Specialist
Solaris Integration Support
Progent's Solaris platform support services provide small businesses and software developers help with managing and supporting Sun Solaris environments that coexist with Microsoft-powered networks. Progent can give your organization access to Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad array of expertise offers you a convenient one-stop source to help you build and maintain a protected and reliable cross-platform connectivity and communications environment that supports Sun Solaris and Microsoft interoperability by combining Microsoft Windows with major versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Radvision Video Conferencing Professionals
Cisco VTC Services
Progent can provide access to a veteran specialist with extensive experience configuring, maintaining, and upgrading immersive telepresence systems from top-tier suppliers such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your in-house IT management group, your Internet Service Provider, and your video conferencing technology vendor to help your organization maximize the strategic value of your video conferencing ecosystem.
Microsoft Exchange Upgrade IT Consulting
Biggest Remote Troubleshooting Exchange 2000 Server Upgrade
Progent is one of the most experienced IT consulting companies for designing email solutions based on Exchange 2000. Progent specializes in helping small and mid-size companies receive all the advantages of Exchange Server 2000 for common situations including upgrading from Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server management.
