Network Support for Small Companies
Outsourcing Packages
Datasheets and IT Outsourcing/Co-sourcing White Paper
Why Outsource Your Network Consulting and Support?
For planning network infrastructure, outsourcing a Help Desk Call Center, rolling out a new messaging platform, creating an eCommerce business application, or other major projects, outsourcing your IT services can lower expenses, administrative distraction, and technical risks while allowing system support costs to grow in a more gradual and predictable manner than is possible by building up a large, all-purpose in-house IT staff.
Progent has generated a white paper that summarizes the benefits businesses of all sizes can derive by outsourcing or co-sourcing computer consulting and other IT services. To view a print-formatted PDF version of this white paper and find out how outsourcing can save your expenses and improve efficiency, click:
IT Outsourcing and Co-sourcing White Paper (PDF - 135 KB)
Full-service IT Outsourcing for Small and Mid-size Businesses
Progent is structured to provide advanced online expertise for all popular technologies used in modern small and mid-size business networks. Progent's outsourced services include a part-time Chief Information Officer to maximize the business value of your network, Call Desk support, 24-hour remote network management, ransomware prevention and restoration plus a 24x7 Ransomware Hot Line, Wi-Fi on-premises and online site surveys and configuration, cloud integration, network infrastructure planning, project management for initiatives such as OS migration, penetration testing to affirm compliance with data protection mandates, disaster recovery/business continuity preparedness, work-at-home setup, and rapid application development to build or enhance mission-critical applications.
Because Progent can deliver most IT services remotely, Progent can in effect be your online IT department, eliminating the expense of recruiting and maintaining your own support group without sacrificing the effectiveness and continuity of a full-time roster of IT experts. This leveraging of your IT budget is amplified by the additional savings you realize by creating a modern information system that is protected, reliable, simple to manage and scale, and able to fulfill the unique demands of your business.
To see a datasheet summarizing the advantages of Progent's IT outsourcing services for small and mid-size vusinesses, click:
Progent's IT Outsourcing Services: Features and Benefits (PDF - 216 KB)
An index of content::
Microsoft SQL Server Professional
SQL Server 2008 Migration Consulting
Microsoft SQL Server 2005 delivers powerful, familiar tools to IT experts as well as to information workers, reducing the difficulty of creating, integrating, administering, and accessing enterprise data and analytical programs on platforms ranging from handheld devices to enterprise data networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require an IT consultant with hands-on experience and broad knowledge in planning and deploying information-based, comprehensive business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft technology, assures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Help Desk IT Services
24-7 24x7 HelpDesk Computer Consulting
The Help Desk support delivery model used by Progent's Technical Response Center gives small businesses an efficient option to reliance on independent consultants by offering broad technical knowledge shared by numerous engineering groups, optional 24x7 access to emergency help, fast escalation to top-level engineers for handling even the most complex issues, support consistency and dependability, quick follow through enforced by veteran support managers, a choice of easy-to-use ways for initiating support tasks, and excellent progress visibility made possible by ticket tracking and available via a web portal.
Altaro VM Backup Offsite Network Consulting
Hornetsecurity Altaro VM Backup and Hyper-V Specialist
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud architectures and also enables low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or onsite consulting services to help you to design, deploy, manage and troubleshoot a modern backup and disaster recovery solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup software.
Ransomware Recovery Readiness Audit Professional
Top Ranked Ransomware Recovery Preparedness Assessment Specialists
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and medium-size businesses to get an unbiased assessment of the overall health of their IT system. Powered by a selection of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified group of IT experts, ProSight Network Audits show you how well the configuration of your core infrastructure devices adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits like a more manageable and safer AD implementation. Both versions also offer the ongoing advantages of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include easier management, better compliance with information security requirements, higher utilization of IT assets, quicker problem resolution, more reliable backup and recovery, and increased uptime.
Dynamics 365 Business Central Applications Support
Microsoft Dynamics 365 Business Central Help and Support
Microsoft Dynamics Business Central (previously, formerly} called Dynamics NAV and Navision) provides small and midsize businesses a single platform for financial management, inventory control, operations, capacity planning, purchasing, sales and marketing, supply chain management, and advanced reporting. Progent's Dynamics Business Central/NAV consultants can assist you to maintain your older Dynamics NAV environment or migrate smoothly to a cloud-based, on-premises, or hybrid deployment.
Conti ransomware hot line Professionals
Hermes ransomware hot line Consultancy
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help your business to halt the progress of an active ransomware attack. Call 800-462-8800
Infor SyteLine CloudSuite Database Administration Consulting
SyteLine Consulting
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that incorporates more than a quarter century of background assisting manufacturing, distribution and service organizations to manage complex supply chains and improve the efficiency of key business processes to bring products to market fast and meet customer commitments consistently. Progent can provide the skills of an ERP specialist with over two decades of background with the SyteLine/CloudSuite Industrial product family. Progent offers remote or onsite consulting that spans from occasional advice to solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, debugging, ETL, Excel and SQL integration, disaster recovery planning, and database administration.
iPhone and Outlook integration Computer Consulting
iPhone and Barracuda integration Consultant Services
Progent can provide cost-effective online consulting to help your business to design, deploy, and fix any facet of your iPhone and iPad and Windows integration solution and is available for quick tasks to help you through occasional technical roadblocks or long-term engagements to help you finish business-critical initiatives on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid environments and can help you build or maintain a resilient, protected and efficient network infrastructure that aligns with your computing model. Progent can also provide online or on-premises training to show you how to manage and use your iOS devices in a secure, collaborative environment that maximizes the strategic value of your IT system.
Ryuk ransomware hot line Consult
Services Dharma ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist you to contain the progress of an active ransomware breach. Call 800-462-8800
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