Computer Help for Small Businesses
Outsourced Services Packages
Datasheets and IT Outsourcing/Co-sourcing White Paper
Why Outsource Your Network Consulting and Support?
Whether it involves planning network architecture, setting up a Help Desk Call Center, deploying out a new email platform, creating an eCommerce business solution, or similar major projects, outsourcing your network support is a smart way to reduce expenses, management distraction, and engineering risks while permitting IT support expenses to increase in a more gradual and predictable fashion than is possible by building up a large, all-purpose internal IT staff.
Progent has produced a white paper that details the benefits businesses of all sizes can gain by outsourcing or co-sourcing computer support and other IT services. To open a printable PDF version of this white paper and learn how outsourcing can save your expenses and improve productivity, click:
IT Outsourcing and Co-sourcing White Paper (PDF - 135 KB)
IT Outsourcing and Network Support Packages
For companies with 10 to 250 network users, Progent offers cost-effective outsourced service packages that offer you fast access to Microsoft Premier computer support professionals without requiring you to support a full internal IT organization. The links below allow you to view printable PDF-format datasheets that describe these outsourcing service programs.
Progent's Small Business IT Outsourcing Service Program provides economical IT administration, network expertise, technical support, and Help Desk services for companies with 10-50 desktop clients. To view a print-formatted Acrobat copy of this document and learn how outsourced services can cut expenses and improve support, click:
Small Business IT Outsourcing Package Datasheet (PDF - 143 KB)
Progent's Network Monitoring Packages offer continuous server monitoring and technical support for businesses with 50-250 desktop clients. To see a print-formatted Acrobat copy of this datasheet and find out how outsourced services can cut expenses and enhance service levels, click:
Network Monitoring Packages Datasheet (PDF - 105 KB)
An index of content::
Exchange 2000 Server Upgrade Online Support
Microsoft Exchange 2000 Upgrade IT Services
Progent is among the most expert network consulting companies for creating email and messaging solutions powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small businesses derive the full benefits of Microsoft Exchange Server 2000 for typical scenarios including upgrading from Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and using managed services for your Exchange 2000 Server support.
Computer Consultants Cluster Server Windows 2012
Windows 2012 Cluster Server Consultant Services
Progent's certified failover clustering experts can assist companies of all sizes to evaluate the advantages of deploying Windows Server 2012 clustering technology to create an advanced high-availability/disaster recovery solution, help your organization to design and install a Windows Server 2012 system, deliver online and on-premises consulting services and technical support for failover clusters that include physical servers or virtual ones, and help you to centralize the administration of failover clusters.
Cisco Network Management Network Architect Firms
Computer Network Providers Cisco Network Management
Progent's Cisco-Certified network management consultants can assist you to use Cisco's management utilities alongside a selection of specialized third-party applications to create a complete network management strategy to keep your environment operating smoothly, conserve limited resources, protect your data, revive rapidly from device breakdown or malicious assaults, and allow you to expand or repurpose valuable resources sensibly and economically as your company grows.
MSP360 GSuite Backup Consultant
Support and Integration MSP360 Exchange Mailbox Backup
Progent can help your company to design, deploy and debug a backup solution based on MSP360 software. MSP360 offers file/folder or image backup/restore for virtual machines and physical machines, supports all leading public clouds, and allows you to create a data protection ecosystem with a minimum RTO and a granular Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to prevent data loss caused by human miscues, system errors, malicious insiders, and malware attacks such as ransomware.
Development Group Microsoft T-SQL
Contract Programming Firm Microsoft T-SQL
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the fast creation of cutting-edge enterprise-class applications that can give your business a significant competitive advantage. Microsoft SQL Server 2000 provides built-in support for XML and the capability to communicate across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server solutions that are well connected with other applications powered Microsoft's .NET platform.
24/7/365 Microsoft SQL 2008 Computer Consultant
Technical Support Services MS SQL Server 2008
Progent's Microsoft-Premier SQL Server engineers offer an array of support services to help small businesses to design, deploy, administer, and repair Microsoft SQL Server 2008 systems so that they receive the maximum strategic benefit from this advanced relational database platform. Also, Progent offers consulting expertise for network architecture, enterprise-wide security, and custom software programming to increase the strategic value of your information investment.
Largest Remote Technical Support Building-to-building Wireless
Integration Services Wireless Network
Progent's wireless consultants can help small companies plan, choose, pilot, configure and maintain protected building-to-building wireless bridges that integrate seamlessly into your IT network while providing a degree of security that equals or exceeds wired connections. Progent provides expertise in wireless LAN products from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can show you how to identify and install the wireless connectivity technology that align best your company needs.
System Center Operations Manager Engineer
Top Rated Network Monitoring Technology Consulting Services
Remote 24x7 network monitoring, automated alerts, and actionable analytical reporting are crucial to maintaining the proper operation of your IT system and avoiding preventable and costly downtime. Remote Monitoring and Management (RMM) technology has advanced so far that companies of any size can get a degree of protection that was previously limited to enterprises. Progent can provide a variety RMM solutions available as low-cost service packages designed to assist you to identify and fix a most network issues before they can hurt your business.
Development Companies SQL 2008 Reporting Services
Integration Companies MS SQL Server
Progent's Microsoft-certified SQL Server developers and database administrators offer remote expertise to help organizations of any size to build, administer, and troubleshoot applications based on Microsoft's SQL Server RDBMS and Microsoft's .NET architecture. Progent's SQL Server consultants can provide support for any phase of application development in solutions that range from small office databases to VLDB applications and data warehousing.
Microsoft Lync Server Instant Messaging Consultant
Consultancy Microsoft Lync Presence
Lync 2010 provides IM, Real Presence, voice/video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network (PSTN) voice communication. Lync Server 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint Server and Office desktop or Microsoft 365 and simplify administration through integration with Windows AD. Lync can also reduce expenses by doing away with Voice-over-IP equipment and subscription services, PBX systems, or conventional teleconferencing solutions. Progent's certified IM and Presence consultants can provide remote and on-premises support to help your company to manage and repair your current Lync 2010 deployment or evaluate the benefits of migrating from Lync to Skype for Business, which is the new release of the product. Progent can also assist your organization to design and execute a smooth Skype for Business upgrade.
Shared Help Desk Technical Support Services
24x7 Shared Support Desk Computer Consultants
Progent's Co-managed Help Desk service makes it possible for your business to share the load for Help Desk services transparently between your IT team and Progent's nationwide pool of seasoned desktop support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution built around ConnectWise Manage, the top shared professional services automation tool for handling service requests, ticketing, responsibility, progress tracking, and reporting.
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