Network Support for Small Businesses
Outsourced Services Packages
Datasheets and IT Outsourcing/Co-sourcing White Paper
Why Outsource Your Network Consulting and Support?
Whether it involves planning network infrastructure, setting up a Help Desk, rolling out an upgraded email platform, building an eCommerce business solution, or other major projects, outsourcing your IT services can lower expenses, administrative hassle, and technical risks while permitting system service costs to increase in a more gradual and predictable fashion than is feasible by building up a large, all-purpose in-house IT staff.
Progent has produced a white paper that outlines the advantages businesses of any size can gain from outsourcing or co-sourcing network consulting and other IT services. To open a print-formatted Acrobat copy of this white paper and learn how outsourcing can lower your costs and enhance efficiency, click:
IT Outsourcing White Paper (PDF - 135 KB)
IT Outsourcing and Network Support Packages
For businesses with 10 to 250 network clients, Progent has developed cost-effective outsourcing packages that offer you fast availability of Microsoft and Cisco Certified computer consulting professionals without forcing you to support a large internal IT organization. The links below allow you to download printable Acrobat-format datasheets that detail these outsourcing service programs.
Progent's Small Business IT Outsourcing Service Program offers economical system administration, network consulting, technical support, and Helpdesk services for businesses with 10-50 desktop clients. To see a print-formatted PDF version of this datasheet and find out how outsourced services can cut costs and enhance productivity, click:
Small Business IT Outsourcing Package Datasheet (PDF - 143 KB)
Progent's Network Monitoring Packages provide ongoing server tracking and IT services for businesses with 50-250 desktop clients. To see a print-formatted Acrobat copy of this datasheet and find out how outsourcing can cut costs and enhance service levels, click:
Network Monitoring Packages Datasheet (PDF - 105 KB)
An index of content::
Exchange 2007 Server Consultant
Exchange 2007 Edge Server On-site Technical Support
Progent's Microsoft certified support team can show you how to define and deploy an efficient in-place Exchange Server 2007 migration plan that minimizes network downtime, simplifies long-term support demands, and makes your Exchange Server 2007 easy to administer. For complex multiple server or multi-site upgrades, Progent offers the background to finish your move rapidly and affordably. Progent's Exchange 2007 help, troubleshooting, and design offerings include expertise with the integration of outside vendor add-ons to Exchange Server 2007 that are in keeping with your business needs.
WiFi 6 migration Online Technical Support
Biggest Wireless Access Point Troubleshooting
Progent's Wireless Consulting Services offer a fast, economical way for companies of all sizes to deploy, manage and troubleshoot advanced wireless network technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you design and deploy hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and online applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Microsoft Certified Expert Small Business Server 2008 Technology Consulting
After Hours Consultants Microsoft Small Business Server 2003
Microsoft Small Business Server (SBS) is a low-cost collection of server products that offers the basis for a powerful but manageable IT network. The integration demands of the Microsoft .NET functions included with Small Business Server 2011 requires an IT expert with real-world expertise and extensive knowledge in designing and implementing cohesive and comprehensive business technology solutions. Progent's Microsoft-certified consultants have broad experience with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This experience ensures you success in deploying, managing, and troubleshooting IT environments based on the Microsoft SBS line of servers and applications.
SQL Server 2014 and Hyper-V Onsite Technical Support
Immediate Microsoft Expert SQL Server 2014 and Hyper-V IT Consultant
SQL Server 2014 incorporates major improvements in key areas such as performance, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that operates seamlessly with all workloads including Online Transaction Processing, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite services such as system design, configuration, management, remediation, and application development services to help businesses of all sizes to realize fast return from their SQL Server 2014 deployment.
Microsoft 365 Word Integration Help and Support
Online Help Microsoft 365 Planning
Progent can assist you to understand the many subscription plans available with Microsoft 365, formerly branded Office 365, and integrate your information network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with cross-vendor networks that incorporate Windows, macOS, and Linux technology. Progent can also help you to build and manage hybrid solutions that seamlessly integrate on-premises and cloud-based resources.
Services Lync Server 2013 and iPhone
Lync Server 2013 PSTN Gateway Engineers
Lync 2013, rebranded Skype for Business, allows businesses of any size to build a manageable and secure communications environment that permits a BYOD computing style with instant messaging, real-time presence, web conferencing with application sharing and whiteboard, and both IP and PSTN telephony enabled for a wide assortment of stationary PCs and handheld clients. Progent's Microsoft-certified Lync 2013 consultants and network integrators can help you to evaluate the advantages of Lync Server 2013, design an on-premises, cloud-resident (with Lync Online) or hybrid model appropriate for your current and long-term plans, deploy Lync 2013 so as to speed up your return on investment, and provide live webinar and on-premises training to your management staff and users. Progent offers expertise in critical components of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help you to integrate Lync 2013 with popular Microsoft 365 applications including Outlook clients and PowerPoint.
Mac Network Security Engineers
Apple Mac Firewalls Security Contractor
Progent's CISM-certified security consultants can show you how to safeguard your Mac environment through professional support offerings such as running security audits, clean up after virus and denial of service penetrations, setting up firewalls, integrating safe remote and mobile access, deploying monitoring programs for defense against viruses, spam, and directory harvest attacks, and developing a comprehensive security strategy adapted for the specific objectives of your business network.
WannaCry ransomware recovery Specialists
ransomware cleanup and file restore Specialist
Progent's seasoned ransomware recovery experts can assist your business to reconstruct an IT network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
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