Network Support for Small Organizations

Outsourcing Packages
Datasheets and IT Outsourcing/Co-sourcing White Paper

Why Outsource Your Network Consulting and Support?
For designing network architecture, outsourcing a Help Desk Call Center, rolling out a new email system, building an on-line business solution, or similar major projects, outsourcing your system support is a smart way to reduce costs, management distraction, and technical risks while allowing system support costs to grow in a more gradual and predictable manner than is feasible by hiring a large, expert in-house support staff.

Progent has produced a white paper that explains the benefits companies of all sizes can derive by outsourcing or co-sourcing network consulting and other information technology services. To view a printable PDF version of this white paper and find out how outsourcing can lower your expenses and improve productivity, click:
IT Outsourcing White Paper (PDF - 135 KB)

IT Outsourcing and Network Support Packages
For businesses with 10 to 250 network users, Progent has developed affordable outsourcing options that give you timel access to Microsoft Premier network support experts without requiring you to support a large in-house network support organization. This page enable you to download printable Acrobat-format datasheets that describe these outsourcing service programs.

Progent’s Small Business IT Outsourcing Package provides economical IT management, network consulting, technical support, and Helpdesk services for companies with 10-50 network clients. To see a printable PDF copy of this datasheet and learn how outsourcing can lower costs and enhance productivity, click:
Small Business IT Outsourcing Package Datasheet (PDF - 143 KB)

Progent's Network Monitoring Service Programs provide continuous server monitoring and IT support for businesses with 50-250 desktop users. To view a print-formatted PDF copy of this document and find out how outsourcing can cut expenses and enhance service levels, click:
Network Monitoring Packages Datasheet (PDF - 105 KB)

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An index of content::

24 Hour Integration Windows 2008 R2 Emergency Windows Server 2008 Hyper-VI Consulting Services

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Biggest Postini Technical Support
Postini Support

E-Mail Guard is Progent's economical spam filtering and virus protection solution that offers small businesses enterprise-quality protection from spam, viruses, directory harvesting, and other varieties of email-borne attacks on IT networks. E-Mail Guard is based on Postini's Perimeter Manager, a sophisticated library of web-managed spam filtering and antivirus services that ward off email assaults before they are able to breech the company firewall. Perimeter Manager also allows administrators track and control their e-mail application, regardless of server vendor, hardware type, or data center location.

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Small Business Network Management Services Consultancy
Network Consulting Managed IT Services Consultants

Progent's ProSight family of managed services are geared to offer organizations who have small internal IT support teams with low-cost help from enterprise-class management platforms and technical expertise. Advantages of Progent's ProSight catalog of managed services include fixed IT management costs, smart automation of common management processes, ongoing absorption of the latest technology, smooth transition from older technology to up-to-date solutions, close alignment of computer technology with strategic objectives, access to seasoned network experts, and allowing management to concentrate on business issues rather than ever-changing information technology.

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24x7 Exchange 2013 Outlook Web App Consulting Exchange 2013 Compliance Help and Support

8540 wireless controller Online Consulting
3504 wireless controller Online Technical Support

Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controllers to manage and monitor wireless LANs of all sizes. Progent can help you to administer and debug your existing Cisco Wi-Fi environment or implement an efficient transition to Cisco's modern Wi-Fi controller technology. Progent can provide support for both hardware-based and software-only wireless controllers and can assist you to decide which type is appropriare for your wireless environment. For 802.11ac Wave 2 Wi-Fi controllers, Progent can provide Cisco 3504 Wi-Fi controller support, Cisco 5520 Wi-Fi controller consulting, and Cisco 8540 Wi-Fi controller consulting.

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Professional Windows and macOS
Apple Mac and Windows Support Services

Progent's service specialists in Apple OS X and Windows technology can show you how to integrate Apple Macintosh and Windows computers into cohesive environments with full sharing and workgroup support. Allowing productive co-existence among a mix of servers and desktops powered by Apple Mac OS and Microsoft Windows requires extensive knowledge of and experience with Mac and Microsoft technology. Progent's experience in Microsoft and Apple consulting makes it possible to provide world class support to businesses that rely on these platforms to maintain their strategic advantage. Progent's consultants can also assist you to integrate Apple's iPhones and iPads with your Windows network.

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Remote Wireless Site Survey Technology Consulting Services
Wi-Fi RF Spectrum Analysis for Wi-Fi Troubleshooting

Progent’s Wireless Site Survey makes it easy to plan and install a wireless network optimized for your environment, providing you a WLAN that has the coverage, speed, capacity, QoS, data protection, and roaming ability your company needs. Progent's Wireless Site Survey services are available either as an affordable online service or as a more comprehensive on-premises service.

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Top Quality SharePoint 2019 Hybrid Consultant
SharePoint 2019 Communication Sites Remote Technical Support

Progent's certified SharePoint 2019 and SharePoint Online experts offer economical remote and on-premises consulting expertise, software development, and technical support services for organizations of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can assist customers design and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud-based infrastructure into a seamless intranet solution.

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Small Business Technical Consultant
Microsoft Certified Partner Small Business Consultants

If you have a small business network with 10 to 50 network clients, Progent's computer outsourcing services save your business from over-reliance on an individual freelance service provider while giving you affordable and reliable access to high-quality technical expertise. By delivering IT consulting help when you require it, providing specialized knowledge for key technologies, offering unique services such as 24x7 network monitoring, and billing only for services you receive, Progent gives you an economical way for maximizing the productivity of your small business information system. Progent is the smart way for small organizations to build and maintain a robust and secure information system and to benefit from fast access to the skilled consulting ordinarily restricted to businesses who are able to support a sizeable in-house IT group.

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Microsoft Certified Expert Exchange Email Hosting Consultancy
Emergency Exchange Email Hosting Consulting Services

Progent's Microsoft Exchange Hosting Services provide a world-class data center with redundant power and environmental control systems, round-the-clock staffed security and operations center, and failover access to tier-1 Internet service companies. Hosted Exchange servers are set up as virtual servers for fault tolerance, easy scalability, and rapid restoration. Progent's services feature integration with your business network, access to handheld computing devices, automated monitoring of efficiency and security, spam filtering, patch and revision management, Helpdesk support, daily data backup, and full messaging administration services.

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Top SCOM 2012 R2 Technology Consulting
System Center Management Packs Consultant

Progent's Microsoft-certified consultants have over 10 years of experience designing, implementing, optimizing and fixing SCOM solutions and can provide companies of any size advanced remote or onsite consulting services for System Center 2012 Operations Manager. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to watch over your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs based on best practices for monitoring network fabric and Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast remote or onsite technical support to assist you to remediate serious problems uncovered by System Center 2012 Operations Manager.

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SQL Server Replication Specialists
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Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that opens the door to the fast development of a new generation of enterprise-class applications that can provide your business a significant competitive edge. SQL Server provides built-in support for XML and the capability to query across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of background supporting Microsoft integration, assures you success in designing, installing and supporting Microsoft SQL Server solutions that are well connected with other applications based on Microsoft's .NET platform.

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Mid-size Office Small Office IT Consulting Services
Cisco Certified Experts Mid-sized Company Computer Service Companies

Progent provides technical support for medium size companies who have 100 to 250 network clients. The mid-size business or office has traditionally been an overlooked segment of the market for network consulting services. The cost structures and service access models of large outside support firms make them excessively expensive for the typical small business or small medium business (SMB), which commonly has a minimal IT budget with which to maintain an information system whose complexity and capability are often similar to the information systems of far larger enterprises. Progent's support delivery model, which takes full advantage of remote service, virtual office technology and 24x7 server monitoring, significantly lowers the IT maintenance costs of an SMB while offering the mid-size organization with big-company service from certified, IT experts with background in a broad range of midsized business technologies. If your mid-sized company or small business is looking for the quality of IT support needed for a medium size office without budgeting big-company costs, call Progent.

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Wireless LAN Consultants
Top Wireless Network Services

Progent can help you design, configure, manage, monitor, and repair an efficient Wireless network architecture, select appropriate technology, and configure wireless access points, bridges, radio antennas, wireless controllers, and various wireless products. Progent can also help you put together a complete 802.11x system security strategy that is well integrated with the security plan for your overall business network.

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Private Cloud Solutions Consult
Private Cloud Integration Engineer

Progent’s private cloud hosting service enables small and midsize businesses to run mission-critical applications such as SQL and Exchange Server from a secure Tier III data center on fully redundant equipment with offsite backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for backup replication and restore. You can use Progent’s private cloud hosting service to eliminate large capital costs for the purchase, upkeep, and operation of network equipment and facilities while achieving the highest levels of system availability and physical security.

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Small to mid-sized businesses can now enjoy all the advantages of Operations Manager and also have fast access to Progent’s Microsoft Certified network support professionals. With Progent's affordably priced IT service programs, small and midsize organizations can choose a simple Microsoft System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to offer small business information systems world-class reliability, security, and productivity.

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Online Microsoft Office Training Engineer
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Progent offers live online instruction for popular client applications and operating systems including Microsoft Office Excel, Word, Publisher and Project plus Adobe Acrobat, Adobe Photoshop, Crystal Reports, and Windows 10. Remote training provides the benefits of conventional physical classroom seminars, such as instant interaction between clients and teachers, but eliminates the costs of travel and the challenge of attempting to synchronize the availability of many students. Offered to single students or classes of all sizes, Progent's virtual instruction allows the instructor to run the seminar from an online office and the clients can be dispersed across a campus or across the country. Virtual instruction utilizes powerful teaching tools like broadcast white boards, electronic hand-raising, and collaborative desktops. Classes can be short and personalized to specific subjects or extended in duration and wider in coverage.

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Top Wireless Integration Case Study
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Progent delivered a wireless integration environment that enabled a school to improve productivity and eliminate the recurring expense of a dedicated data connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is intended for connecting separate sites as far as 2.5 miles apart and can extend to even greater distances. This wireless solution provided better performance and reliability than recourse to amplifying the 802.11b wireless network, and because it utilizes the 5.8Ghz spectrum it provided protection against local interference.

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Whitepaper IT Outsourcing Examples
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Progent’s IT outsourcing packages offer economical network support for mid-size businesses. Whether it includes planning network architecture, creating an in-house Help Desk or using an outside one, deploying an updated email system, monitoring your network, or developing an on-line business solution, outsourcing your network technical services can reduce costs and eliminate uncertainties, permitting network service expenses to grow in a more linear and controlled fashion than is feasible by amassing a large, knowledgeable in-house network support staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can enable you to build a secure and highly available system foundation for your vital Windows-powered business software such as Windows Server 2008, Exchange Server 2007, and SQL Server 2008.

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Information Technology Management Cisco Planning
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Progent's Cisco CCIE network experts can assist you to configure, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall consulting, Meraki and Aironet Wi-Fi access point support, Cisco IP phone support, and CUCM/CallManager software support.

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Engineers ProSight Email Content Filtering Policies
Consulting Email Predictive Sender Profiling

Progent's ProSight Email Guard solution uses the technology of top data security vendors to provide centralized control and comprehensive protection for your email traffic. The powerful architecture of Email Guard managed service combines cloud-based filtering with a local security gateway device to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This reduces your vulnerability to external attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a further level of inspection for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall.

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Cisco CCIE Remote Network Assessment
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Progent's Cisco CCIE network experts can assist your business to configure, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone consulting, and CUCM/CallManager software consulting.

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Hermes ransomware recovery Professionals

Progent's proven ransomware recovery consultants can assist you to restore an IT network victimized by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or MongoLock.

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Specialists Database Administration
Database Administration Technology Professional

Progent’s expert software programmers, relational database architects, and program management consultants can assist large businesses to carry out development projects for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include access to veteran project managers for high-level planning and program co-ordination or Progent can help clients fill in expertise gaps by offering relational database designers and programmers skilled in developing line-of-business applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist clients to integrate SharePoint with other applications such as SQL Server and Excel to create data-driven intranets and portal sites. Progent also can provide experience with web development technologies and can assist businesses to build, expand, repair, or port web applications to take advantage of the most current web technology.

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Progent can provide expert online consulting services to help organizations connect their IT infrastructure with popular public clouds such as Microsoft Azure and Amazon AWS. Progent can assist your it team to plan and administer hybrid ecosystems that can include Windows and Linux systems and applications in either cloud-based systems or in hybrid network models that utilize on-premises resources as well as public clouds. To help you to incorporate public clouds with networks, Progent offers a range of cloud migration services that include Azure enterprise hybrid cloud design and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than 15 years of background delivering high-level consulting support remotely, and Progent can help you successfully carry out your cloud integration projects quickly and affordably.

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Network Consulting Office 365 AD Connect
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Office 365 Exchange Online lets you use cloud-resident virtual machines, mailboxes and associated email components to reduce hardware costs and administrative hassle. You can deploy Office 365 Exchange Online to host all your Exchange mailboxes, or you can integrate a hybrid solution that incorporates on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly online technical support to assist your small businesses to evaluate the benefits of Office 365 Exchange Online, plan a network topology that fits your business needs and budget, implement a non-disruptive migration from your existing Exchange system to one that includes Office 365 Exchange Online, train your management team and end users, and provide as-needed consulting and troubleshooting.

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The QTS Data Center is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your company is now using the QTS Sacramento data center as a colocation site or if your company is considering migrating your main or disaster recovery equipment to Herakles/QTS, Progent offers a variety of affordable consulting services that include data center migration, system installation and updates, infrastructure improvements, comprehensive project management services, virtualization expertise, remote monitoring, streamlined network management, software development, business continuity solutions, data security evaluation, and the use of Progent's Test Lab.

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Gentoo Linux Technical Consultant
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Progent's Linux support services provide small and mid-size businesses and developers help with managing and supporting Linux computers that coexist with Microsoft-powered networks. Progent offers your business access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP credentials. This wide array of expertise provides you with a convenient single consulting firm to show you how to create and manage a secure and reliable mixed-platform connectivity and communications infrastructure that supports Linux and Microsoft coexistence by integrating Windows with leading Linux derivatives such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware.

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24/7/365 Microsoft SMS IT Consultants
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Progent’s Microsoft certified consultants offer small and mid-size businesses world-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to deliver critical applications rapidly and reliably to appropriate users, reduce product expense and stay compliant by determining usage profiles, enhance Windows protection by increasing your awareness of weak points and by installing critical patches, manage your external workforce through industry standards independent of connection or location, and reduce operational costs by fully exploiting the administrative capabilities built into Windows. Progent’s SMS consulting professionals can show you how to use SMS effectively for automated software and application installation, security patch administration, and resource monitoring management including program and hardware inventory.

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System Center Operations Manager Integration
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Progent's Microsoft-certified consultants have more than a decade of experience planning, deploying, optimizing and repairing SCOM solutions and can provide organizations of any size expert remote or on-premises consulting support for SCOM 2012. Progent can assist your company to design an architecture for SCOM 2012 servers that delivers the performance and availability required to watch over your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs according to leading practices for monitoring network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can provide fast remote or on-premises technical support to assist you to fix critical issues uncovered by System Center 2012 Operations Manager.

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Progent's Microsoft-certified consultants can provide online or in-person support to help companies of any size to design, deploy, administer, and repair a backup/recovery solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from earlier versions of Data Protection Manager or from another backup platform, and Progent can integrate your Data Protection Manager implementation for onsite, cloud-based, or hybrid environments. Progent can provide as-needed help for resolving especially stubborn issues, or comprehensive project management support. Progent's consultants can also help you to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.

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Colocation sites allow businesses to share enterprise-class facilities for hosting network equipment that supports vital applications and services. Progent's Microsoft and Cisco premier consultants can assist your business with all aspects of your colocation program including choosing and migrating to a colocation site, designing system architecture, defining hardware, on-premises and remote maintenance, setting up remote network management, and training your IT personnel.

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Support Exchange Server 2000
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Progent is among the most qualified information technology consulting firms for integrating email and messaging systems powered by Exchange 2000 Server. Progent specializes in helping small businesses get the full benefits of Exchange 2000 under common situations such as upgrading from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 administration.

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Years of background with Microsoft's Exchange technology makes Progent among the most qualified IT consulting companies in California for integrating email solutions based on Microsoft Exchange Server 2000. Progent is skilled in helping small companies get all the benefits of Microsoft Exchange Server under common situations such as upgrading from Exchange 5.5 Server, migration from an ISP-provided or POP3 mail environment, and outsourcing your Microsoft Exchange Server management.

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Microsoft Project Server 2010 Applications Consultant
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Progent's Microsoft consultants offer advanced expertise in implementing, using and troubleshooting all versions of Microsoft Project Server and can provide a wide variety of affordable remote support services following industry best practices to help businesses of all sizes to receive all the advantages of this leading platform. Support services offered by Progent include solution design, installation and migration, setting up safe collaboration among onsite and offsite users, network optimization, and customized webinar training.

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Remote CISM Certified Cybersecurity Management Consulting
Consulting Services Security Management

Progent offers the services of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee describes the core competencies and global standards of skill that information security professionals are expected to learn. It gives business management the assurance that those who have earned their CISM credential have the background and knowledge to provide efficient security administration and consulting services.

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Help and Support Office 365 Exchange migration
Office 365 AD Connect Support and Integration

Progent can help you to evaluate the many subscription options offered with Office 365 and configure your information network with Office 365 in a way that delivers maximum business value. Progent offers expertise with cross-platform networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to create and maintain hybrid ecosystems that seamlessly combine local and cloud-based resources.

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Office Wireless Network Consultants
Proxim Online Support Services

Progent’s wireless professionals can help small organizations design, select, pilot, deploy and maintain secure building-to-building wireless bridging products that integrate seamlessly into your IT network while providing a degree of protection that equals or exceeds wireline interfaces. Progent offers experience in wireless LAN products from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can help you select and install the wireless connectivity technology that align best your company requirements.

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IOS XR Software Network Consultant
ISR Routers Consulting

Cisco has developed an extensive product line of routers that includes appliances built to deliver the protection, performance, and reliability demanded by organizations from small offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, automatic failover, and backup power for improved fault tolerance and network availability. Progent can help you select and configure Cisco routers to establish a reliable infrastructure for your network and to make it easy to expand as you support new users, open new offices, install new services, extend your network to customers and partners, and manage a more mobile workforce. Progent offers help with a range of routers based on Cisco's IOS platform, such as the Cisco 800 series of small office routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for core Networks, plus legacy 1700 and 2600 Routers.

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Remote Management Consulting Services

Remote management cards offer IT administrators complete control over a server without the need for an on-site presence. Using remote server management cards, all console screen information plus keyboard and mouse functionality are transferred to a remote session to a support expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can help you to design, implement, and support a high-availability company network that incorporates remote management cards and Progent can utilize these remote management cards to deliver low-cost off-site technical assistance. Progent is familiar with a variety of remote server management cards such as Aten remote management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote management cards.

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Urgent Microsoft Exchange Migration Design

Progent's Microsoft-certified consultants have 20 years of background providing electronic messaging and unified telecommunications/email solutions for companies. Progent offers affordable Microsoft Exchange 2007 Server support services to strengthen email security and virus protection, achieve high availability email, and facilitate remote and wireless email connectivity. Progent’s Microsoft Exchange consulting and support services can assist you in planning and implementing a Microsoft Exchange update or a migration from a legacy SMPT server or outdated Microsoft Email product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.

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Outsourcing IT Support Mid-sized Office
Computer Firms Small-Medium Business

Progent provides IT support for mid-size businesses who have 100 to 250 network users. The mid-size business or work group has traditionally been an overlooked segment of the market for IT support expertise. The cost structures and support access models of large outside support organizations make them excessively expensive for the typical mid-size business or small medium business (SMB), which usually has a modest IT budget with which to support an information network whose advanced technology and sophistication are frequently comparable to the information systems of far bigger enterprises. Progent's support delivery model, which takes full advantage of online support, virtual network technology and 24x7 server monitoring, dramatically lowers the IT maintenance expenses of a small-medium business while offering the small company with big-company service from certified, IT consultants with background in a wide range of midsized business network solutions. If your mid-sized company or small business is searching for levels of network help needed for a medium size organization without budgeting big-company costs, contact Progent.

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Microsoft Azure AD configuration Contract Programmer
Top Ranked Azure and Android integration Consultancy

Progent can assist small companies to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT management and reduce hardware expense. Microsoft Azure offers a wealth of public cloud services and Progent can assist you to evaluate the advantages and limitations of different cloud networking architectures you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local applications and resources and ensure you sidestep the common mistakes small organizations make when moving to a public cloud. Progent can help you to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and VPN connections and to manage iPhones and iPads and Google Android smartphones and tablets.

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24/7/365 Ubiquiti WiFi access point Consultant Services

Progent offers quick access to the expertise of veteran wireless consultants who can assist organizations to assess the advantages of Ubiquiti UniFi wireless APs for your business and help you to plan, install, maintain, and debug your UniFi wireless network. Progent can also carry out a wireless site survey to assist you to choose, provision, and place Ubiquiti UniFi wireless APs for optimal signal coverage and throughput.

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Linux Online On Site service
Linux Online Network Consulting Companies

Progent provides nationwide remote technical support and troubleshooting services for businesses that operate networks powered by variants of Linux or whose IT systems include a mix of Linux platforms/Linux and Microsoft Windows products. Remote technical support provides optimum return for your information technology dollar by preserving client productivity and limiting the hours charged for network repair services. Advanced remote support tools and skilled service specialists and consultants combine to enable Progent to handle most IT issues without squandering time and expense by traveling to your location. In the vast majority of situations your IT issues can be remediated over the phone or through a mix of telephone help and online access. Progent can offer the services of Cisco certified CCIE network experts and CISM and CISSP certified security professionals to help you with the most difficult system problems.

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Cisco Firewalls Consultants

Cisco's PIX 500 Series firewalls have reached end of life and Cisco might not offer support these legacy devices. Progent still provides technical assistance for Cisco's PIX firewalls to help you with management and troubleshooting and Progent can in addition help you determine whether to adopt the latest firewall technology from Cisco. Progent's Cisco technology specialists can help you plan and carry out an efficient upgrade to Cisco ASA 5500-X firewalls following leading practices.

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Progent's certified Office Excel and Office 365 Excel application consultants can provide a wide variety of remote services to assist you to design, program, pilot test, install, administer, and troubleshoot business applications powered by any version of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist your business to move your existing Excel solutions to the newest releases of Excel, support Excel on Apple iOS-powered iPhones and iPads and Google Android phones and tablets, and fix compatibility problems between different versions of Office Excel. Progent can provide as-needed help to clients looking for a quick solution to a specific issue related to Office Excel and Progent can also provide comprehensive project management services for migrating or creating line-of-business application software built on Excel. Progent's cost-effective online training classes for Office Excel can be custom tailored to meet the special requirements of individuals or groups.

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Progent’s computer outsourcing support offerings for small businesses feature designing Server 2003, .NET Server, and BackOffice systems, coordinating upgrades to Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, remote and in-person troubleshooting, resolving stubborn integration problems, and producing a comprehensive security strategy. Progent can help you enhance system availability and throughput with zero-downtime technologies, resilient network topology, and proactive network monitoring. Progent also offers project management help for large-scale upgrades and can assist with needs definition, resource identification, bill of materials production, sourcing selection, purchasing coordination, and complete documentation. Progent’s computer outsourcing help also features training for office productivity software such as Microsoft Office.

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Private Cloud Hosting Consultant Services

Progent's Private Cloud Hosting and Management outsourcing offers complete hosting of a small or mid-size organization's servers in a solution that gives the highest degree of availability and expandability and is in addition simple to transfer to any data center. Progent's Private Cloud Hosting and Management options are based on mature virtualization platforms that allow small and midsize businesses with mixed- platform IT systems to save significantly on the costs of capital investments, infrastructure support, and network management while benefiting from world-class fault tolerance and an unprecedented level of vendor independence.

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Progent can provide you with experts who can modify your Microsoft Business Solutions ERP, MRP, and accounting system applications to suit your particular business needs. Progent’s Microsoft-certified support experts offer expertise in Microsoft AX ERP Software, Microsoft Dynamics Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management Software. Progent also offers expert e-Commerce consulting support for safe, company-wide resource sharing plus integration with Customer Relationship Management products.

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Progent can provide affordable remote consulting to assist companies to integrate Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design, testing, deployment, administration, performance optimization, licensing management, backup/restore mechanisms, and security.

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Office 365 mail flow Integration Services
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Progent can assist your business to evaluate the wealth of subscription plans offered with Office 365 and integrate your information network with Office 365 so you derive top business value. Progent offers expertise with cross-vendor environments that incorporate Windows, macOS, and Linux operating systems. Progent can also assist your business to create and manage hybrid ecosystems that transparently combine on-premises and cloud-based products and services.

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Consultancy Linux, Windows
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If your office computer system combines Linux technology technology with Windows, Progent can assist you to incorporate your IT resources into a cohesive network that allows all your OS platforms to run side by side for simple administration, transparent information exchange, high availability, enhanced throughput, and strong protection. Progent's Linux and Microsoft Windows integration assistance offerings include IT infrastructure integration and support, consulting for Windows services for UNIX, online server monitoring and management, online network help and troubleshooting, on-site technical support, and Help Desk outsourcing.

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Progent’s Microsoft certified consultants can offer small and medium size companies advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis package that opens the door to the rapid creation of enterprise-class business programs that can give your business a competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and beyond the firewall. In addition to offering expertise, support and problem solving services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your information network. Progent can also help you migrate from earlier versions of SQL Server to Microsoft SQL Server 2005.

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Progent's Linux consulting services offer small and mid-size businesses and developers support for managing and supporting Linux computers that coexist with Microsoft-based networks. Progent offers your business access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise provides you with a convenient one-stop consulting firm to show you how to create and manage a secure and robust mixed-platform network and communications solution that allows Linux and Microsoft coexistence by combining MS Windows with major Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.

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Largest Wireless LAN Online Support
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Progent can show you how to plan, deploy, manage, monitor, and repair an efficient Wireless network architecture, select sensible products, and configure wireless access points, bridges, radio antennas, wireless controllers, and various wireless products. Progent can also show you how to put together a complete 802.11ac wireless network security plan that is well integrated with the security plan for your overall corporate network.

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Progent's Microsoft-certified consultants offer remote and on-premises expertise for organizations of all sizes to evaluate the benefits of upgrading to Skype for Business or Skype for Business Online from any release of Lync Server or Microsoft Office Communications Server. Progent can help your business to design an on-premises, cloud-based or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office or Office 365; configure HA mechanisms; interface Skype for Business with your PSTN gateway; and interface with other communication platforms such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security experts can help you create and validate a security strategy for your Skype for Business deployment that is compliant with regulatory standards.

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Progent's Standard Help Desk Services provide a comprehensive service desk solution that handles all aspects of online Level 1 desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Help Desk services are provided at a substantial discount from Progent's regular desktop support rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve complex problems.

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Sun Solaris Cybersecurity Team

If your company has a Sun Solaris environment or a multi-OS IT environment, Progent's CISM and CISSP-certified consultants can assist your whole enterprise in a broad array of security topics such as security administration procedures, security architecture and models, connection management systems and techniques, software development security, business processes security, hardware security, telecommunications, infrastructure and Internet security, and workplace recovery preparedness. CISM, CISSP and ISSAP stipulate the fundamental competencies and worldwide standards of knowledge that network security professionals are expected to possess. These certification offer executive management the assurance that those who have earned their CISM or CISSP certification have demonstrated the background and theory to offer world-class security management and engineering services.

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Progent’s Technical Response Center (TRC) offers low-cost national after-hours online troubleshooting for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support professionals offer extended hours telephone help and online secure computer connection to isolate and repair technical problems quickly and economically.

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Microsoft Lync 2010 provides IM, Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network calling. Microsoft Lync 2010 can enhance the capability of Exchange, SharePoint and Office desktop or cloud-based Office 365 and streamlines management via integration with Active Directory. Lync can also reduce capital and operational costs by eliminating VoIP equipment and subscription services, PBX systems, or legacy teleconferencing technology. Progent's Microsoft-certified unified communications experts offer remote and onsite support services to assist you to manage and repair your existing Lync Server 2010 environment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the new version of the product family. Progent can also help you to design and carry out an efficient Skype for Business migration.

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IT Consultants Microsoft Software Update Services
WSUS Consult

Microsoft Windows SUS allows information technology administrators to install and monitor the latest Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft Software Update Services, IT staff can fully and easily manage the distribution of updates that are published through Microsoft Update to servers and desktops in a company. Progent can help you with technical details of the initial setup of Microsoft WSUS such as planning the Microsoft Software Update Services deployment, setting up user's workstations, defining the Group Policy settings, and ensuring your Microsoft SUS GPO is associated with an Active Directory container that makes sense for your network environment.

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IPsec VPN Technical Support
Security Firms IPsec VPN

Progent offers small and medium size organizations expert consulting for Intrusion Protection products and IPsec VPN technology from major firewall and VPN security companies such as WatchGuard, Juniper Networks, and SonicWall. Progent can show you how to create a detailed security strategy and select the right products from a variety of suppliers to support your security objectives while sticking within your budget limits.

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Office 365 Exchange Online lets you use cloud-resident virtual machines, mailboxes and other Exchange infrastructure to reduce hardware expense and administrative overhead. You can configure Exchange Online to host all your mailboxes, or you can run a hybrid architecture that combines both local and cloud-resident mailboxes. Progent's Microsoft-certified consultants offer budget-friendly remote technical support to help your organizations to evaluate the benefits of Exchange Online, plan a network topology that aligns with your business needs and budget, carry out an efficient migration from your existing Exchange system to one that incorporates Office 365 Exchange Online, train your IT team and end users, and deliver ongoing consulting and technical support.

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