Why Outsource Your Network Consulting and Support?
Whether it involves designing network infrastructure, setting up a Help Desk Call Center, deploying out a new email platform, creating an on-line business application, or similar complex projects, outsourcing your system services can lower expenses, administrative distraction, and engineering risks while permitting system service costs to grow in a more gradual and controlled manner than is feasible by building up a big, expert in-house support staff.

Progent has generated a white paper that summarizes the benefits businesses of any size can gain from outsourcing or co-sourcing computer consulting and other information technology services. To open a print-formatted PDF version of this document and learn how outsourcing can save your expenses and improve productivity, click:
IT Outsourcing and Co-sourcing White Paper (PDF - 135 KB)

IT Outsourcing and Network Support Packages
For businesses with 10 to 250 network users, Progent has developed affordable outsourcing packages that give you timel access to Microsoft Premier network consulting professionals without requiring you to support a full in-house network support staff. This page allow you to view printable Acrobat-format datasheets that detail these outsourcing packages.

Progentís Small Business IT Outsourcing Package offers economical system administration, network expertise, troubleshooting, and Help Desk Call Center services for companies with 10-50 network clients. To see a printable PDF copy of this document and learn how outsourced services can cut expenses and enhance productivity, click:
Small Business IT Outsourcing Package Datasheet (PDF - 143 KB)

Progent's Network Monitoring Service Programs provide ongoing server monitoring and IT support for businesses with 50-250 network clients. To view a print-formatted PDF version of this datasheet and learn how outsourced services can lower expenses and improve productivity, click:
Network Monitoring Packages Datasheet (PDF - 105 KB)



An index of content::

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    Even if your business has a small computer support group and a limited technology budget, your information system can still have the same high reliability and performance that once required a large in-house service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-certified IT consultants, the most recent network management software for 24x7 monitoring and alerts, and economical service packages such as a help desk service to keep your vital network applications and servers up and running.

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    Juniper J2320 Router Cybersecurity Tech Services

    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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  • Engineer Microsoft Forefront TMG
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  • Mac Online Technical Support Technology Professional
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    Progent provides nationwide online phone support and consulting services for businesses who run Apple Mac OS X environments or whose IT systems feature a combination of macOS and Mac OS X with Microsoft Windows technology. Progent's experts offer Apple macOS and Mac OS X users a range of IT services such as desktop assistance, upgrading to the latest edition of Mac OS X from legacy editions of Mac, plus help with Mac applications. Progent's specialists in Apple technology can also help you with Apple iPhone and iPad support, or migrating to Apple's iCloud services. Online network consulting offers maximum leverage for your information technology dollar by preserving client efficiency and shortening the time charged for computer analysis and repair. Sophisticated remote support utilities and skilled technicians and consultants combine to enable Progent to solve the majority of IT issues without wasting time and money by going to your site. In the vast majority of situations your IT problems can be remediated by telephone or through a combination of phone help and online network analysis. Progent can make available Cisco certified CCIE infrastructure engineers and CISSP certified security professionals to assist you with the toughest system issues.


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