Network Help for Small Companies
Outsourcing Packages
Datasheets and IT Outsourcing/Co-sourcing White Paper
Why Outsource Your Network Consulting and Support?
Whether it involves designing network infrastructure, setting up a Helpdesk, rolling out an upgraded messaging platform, building an eCommerce business solution, or other complex initiatives, using outsourcing for your network support can lower costs, management hassle, and engineering risks while permitting IT service costs to grow in a more gradual and predictable manner than is feasible by hiring a big, expert internal IT staff.
Progent has generated a white paper that details the advantages businesses of any size can derive from outsourcing or co-sourcing network consulting and other IT services. To open a print-formatted Acrobat version of this white paper and learn how outsourcing can lower your costs and enhance productivity, click:
IT Outsourcing and Co-sourcing White Paper (PDF - 135 KB)
Full-service IT Outsourcing for Small and Mid-size Businesses
Progent is structured to provide in-depth remote support for all major IT products used in today's small business systems. Progent's outsourced services include a part-time CIO to maximize the business value of your network, Help Desk support, 24-hour remote network monitoring, ransomware defense and restoration including a 24x7 Ransomware Hot Line, Wi-Fi onsite and predictive site surveys and deployment, cloud migration, network infrastructure planning, project management or co-management for initiatives such as operating system upgrades, penetration testing to validate compliance with cybersecurity requirements, disaster recovery/business continuity preparedness, work-at-home integration, and rapid application development to build or enhance line-of-business applications or utilities.
Because Progent can deliver most IT services remotely, Progent can in effect be your online IT team, eliminating the cost of recruiting and maintaining an in-house IT support group without compromising the effectiveness and cohesion of an internal staff of IT experts. This leveraging of your IT support budget is magnified by the extra savings you get by creating a modern information network that is protected, resilient, simple to administer and scale, and able to fulfill the special requirements of your business.
To see a datasheet summarizing the advantages of Progent's IT outsourcing services for small and mid-size vusinesses, click:
Progent's IT Outsourcing Services: Features and Benefits (PDF - 216 KB)
An index of content::
24/7 Catalyst 9117 Access Point Consultant Services
Catalyst 9130AX Access Point Technology Consulting
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 Wireless Access Point consultants offer affordable online and onsite help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
At Home Workforce Collaboration Software On-site Technical Support
Professionals At Home Employees Collaboration Software
Progent can help small and medium-size companies to implement collaboration software to allow their telecommuters to engage in productive interaction with fellow workers and other stakeholders.
Infor SyteLine CloudSuite Planning and Scheduling Consultant
Infor SyteLine CloudSuite Training Specialists
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that embodies more than a quarter century of background helping manufacturing and service companies to simplify complicated supply chains and improve the efficiency of critical business processes to get products to market fast and adhere to customer schedules dependably. Progent offers the expertise of an ERP consultant with more than two decades of background working with the SyteLine/CloudSuite Industrial platform. Progent can provide online or onsite services that can range from occasional guidance to end-to-end solution design and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, debugging, ETL, Microsoft 365 integration, disaster recovery planning, and database administration.
Altaro VM Backup Testing Outsourcing
24/7 Hornetsecurity Altaro VM Backup and VMware On-site Support
Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a dependable and budget-friendly solution for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud-hosted environments and also enables low-cost backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or on-premises consulting services to assist you to design, deploy, optimize and debug a modern backup/restore system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup.
Open Now Hornetsecurity Altaro M365 Mailbox Backup Help and Support
Onsite Technical Support Hornetsecurity Altaro M365 Mailbox Backup
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered endpoints.
Consultant Windows and UNIX
24 Hour Windows and Solaris Support and Integration
Progent's UNIX platform consulting services provide small companies and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of expertise provides you with a convenient single consulting firm to help you create and manage a protected and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
ProSight DPS Hybrid Cloud Backup Services Professional
Cloud Backup Security Network Engineer
ProSight Data Protection Services ECHO offer small and mid-sized businesses a low cost end-to-end service for secure backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates and monitors your backup activities and enables rapid restoration of vital data, applications and VMs that have become lost or damaged due to component failures, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or to both. Progent's disaster recovery consultants can deliver advanced expertise to set up ProSight DPS to to comply with regulatory requirements such as HIPAA, FINRA, and PCI and, when necessary, can help you to recover your business-critical information.
Meraki MR84 Access Point Remote Consulting
Meraki Traffic Shaping Support
Progent's Meraki wireless AP consultants provide remote and on-premises support to help organizations of any size to design, install, maintain, upgrade or troubleshoot Wi-Fi networks that utilize Cisco Meraki APs. Progent can help your business to configure and support Cisco's Meraki-based Wi-Fi networks for environments that can range from a teleworker's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco products such as switches, ASR routers and firewalls to build a seamless network infrastructure that provides identical access, responsiveness, security, ease of management and availability for wired and wireless users irrespective of their mobility or computing device.
Emergency scom 2016 gateway server Consultants
scom 2016 NetApp SAN storage integration Remote Consulting
System Center 2016 Operations Manager helps to ensure consistent performance and dependable availability for critical applications by providing unified, mixed-platform monitoring of physical and virtual resources deployed throughout local systems and cloud environments. Progent's SCOM consulting team can provide advanced remote and onsite expertise to help businesses of all sizes to design, implement, tune, enhance and repair SCOM 2016 deployments. Progent can assist you to move to SCOM 2016 from older releases or from other monitoring platforms, or integrate multiple monitoring tools into a cohesive infrastructure management ecosystem. Progent can also show you how to expand your Operations Manager 2016 environment to incorporate infrastructure based in public clouds including Microsoft Azure and Amazon AWS.
IT Consultants Windows 8.1 Work Folders
Windows 8.1 Remote Desktop Network Support Service
Windows 8.1 is designed to power devices from smart phones and tablets to engineering workstations. A wealth of new and improved features, such as its touchscreen support and signature live tiles user interface, provide a wide selection of benefits for companies who understand how to put them to work. Progent's Windows experts can help get your business up to speed with Microsoft Windows 8.1 and make sure you gain maximum business advantage from the operating system's various technical enhancements.
Unified CM Integration Support
24x7 On-site Technical Support Unified CM PSTN gateway
Cisco Unified Communications Manager, formerly branded CallManager, is the foundation of Cisco's collaboration portfolio. Cisco Unified CM and Unified CM Express (CME) provide a modern IP-PBX by integrating closely with applications such as Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact center. Progent's Cisco-certified consultants can deliver efficient and affordable remote and onsite support to help businesses of any size to create and administer CUCM deployments by providing Cisco Unified Communications Manager configuration and technical support consulting services that deliver maximum business value. Progent's consultants can assist with any facet of Unified Communications Manager setup and troubleshooting in areas such as integrating VoIP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN calling, installing ISR G2 routers with CUBE support, creating Cisco UCS server clustering solutions for survivability, capacity planning, and integration with Microsoft Exchange and Skype for Business.
Cisco Computer Outsourcing Consultant
Top Quality Support Group Cisco CCIE Online
Progent's Cisco certified networking consultants have extensive experience helping Internet Service Providers to architect, deploy, administer, tune, and troubleshoot fault-tolerant, scalable connectivity environments appropriate for public networks.
Network Support Help Desk Support
Engineer Computer Support Help Desk
The Help Desk Call Center support delivery structure adopted by Progent's Technical Response Center offers small businesses an affordable alternative to dependence on independent consultants by offering broad technical knowledge shared by multiple support groups, optional round-the-clock access to urgent assistance, fast escalation to world-class engineers for handling even the most intractable problems, support consistency and dependability, quick follow through overseen by seasoned support managers, a selection of easy-to-use ways for initiating support tasks, plus excellent process transparency enabled by ticket updates and accessible through a web portal.
Expert Development Power Pivot
Microsoft BI Stack Contract Programming Firm
Progent can provide online and onsite consulting to help your organization with any phase of business intelligence (BI) reporting from debugging or enhancing reports to planning and deploying a comprehensive BI solution. Progent's management reporting consultants can help your company to maintain your existing BI system, assist you to migrate reports and databases from a discontinued reporting product to a current one, and provide custom online mentoring to meet your specific requirements. Progent's management reporting consultants offer experience in all popular business analytics reporting and visualization tools including Microsoft's SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot, Power Query and Power View, Report Designer and Report Builder.
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