Network Support for Small Businesses
Outsourced Services Packages
Datasheets and IT Outsourcing/Co-sourcing White Paper
Why Outsource Your Network Consulting and Support?
For planning network architecture, setting up a Help Desk, deploying out a new email system, creating an eCommerce business solution, or similar major initiatives, outsourcing your network support can lower costs, administrative hassle, and engineering risks while allowing system support expenses to grow in a more linear and controlled fashion than is feasible by building up a big, all-purpose in-house IT group.
Progent has generated a white paper that summarizes the advantages companies of all sizes can derive by outsourcing or co-sourcing computer support and other information technology services. To view a print-formatted Acrobat version of this white paper and learn how outsourcing can lower your expenses and enhance productivity, click:
IT Outsourcing and Co-sourcing White Paper (PDF - 135 KB)
Full-service IT Outsourcing for Small and Mid-size Businesses
Progent is structured to provide in-depth online support for all major technologies utilized in modern small and mid-size business networks. Progent's outsourced services include a part-time Chief Information Officer to maximize the business value of your network, Help Desk support, 24-hour online network management, ransomware defense and restoration including a 24x7 Ransomware Hot Line, Wi-Fi onsite and online site surveys and configuration, cloud migration, network infrastructure design, project management for major initiatives like OS migration, penetration testing to validate compliance with cybersecurity standards, disaster recovery planning, work-at-home setup, and fast software programming to create or enhance line-of-business applications.
Because Progent can deliver most IT services remotely, Progent can in effect be your virtual IT department, saving you the expense of recruiting and supporting an in-house IT support group without compromising the effectiveness and cohesion of an internal staff of IT professionals. This leveraging of your IT support budget is magnified by the additional savings you get by creating an up-to-date IT network that is protected, resilient, simple to administer and scale, and built to meet the unique demands of your organization.
To see a datasheet summarizing the advantages of Progent's IT outsourcing services for small and mid-size vusinesses, click:
Progent's IT Outsourcing Services: Features and Benefits (PDF - 216 KB)
An index of content::
SQL Server 2017 Management Studio Computer Engineer
Professionals SQL Server 2017 and Excel
Progent's certified SQL Server 2017 experts can assist you to plan and carry out an efficient migration from your existing SQL Server databases and applications to SQL Server 2017.
System Center 2016 and Skype for Business Integration Consultant
System Center 2016 Operations Manager Consultant Services
Progent's Microsoft-certified consulting experts have more than a decade of background planning, deploying, optimizing and fixing System Center Operations Manager environments and offer companies of all sizes advanced remote or on-premises consulting services for SCOM 2012. Progent can assist you to design a topology for SCOM 2012 servers that provides the performance and availability required to monitor your datacenter effectively, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to import and customize SCOM 2012 management packs according to industry best practices for monitoring network fabric as well as Microsoft and 3rd-party applications and services. Also, Progent can provide responsive online or on-premises troubleshooting to assist you to remediate critical problems detected by SCOM 2012.
Remote Support Services Ransomware Hotline
IT Outsourcing Migration Companies
Progent's IT outsourcing support offerings for small companies include planning Server 2003, .NET Server, and BackOffice systems, coordinating migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, remote and on-premises repair, fixing chronic IT issues, and producing a company-wide security plan. Progent can help you enhance system availability and throughput with zero-downtime configuration, redundant network topology, and proactive network monitoring. Progent also provides project management assistance for major upgrades and can assist with requirements assessment, resource inventory, BOM production, sourcing qualification, procurement logistics, and full documentation. Progent's IT outsourcing help also includes education for office productivity software such as Microsoft Office XP.
Check Point 3000 Firewalls Cybersecurity Organizations
Check Point NGX VPN Network Consultants
Progent's Check Point Software experts can show you how to select and deploy Check Point Firewall software and appliances based on Check Point Software's security platform to provide an economical and efficient security solution for your corporate network. Progent can also show you how to integrate other Check Point technologies such as ZoneAlarm and Check Point Power-1 appliances with security products from other suppliers and offer a central source for on-going network support, maintenance, education, and consulting services.
Windows 2000 Server Computer Consultants
Windows Server 2000 Upgrading
Progent's Microsoft-certified Windows 2000 Server consultants can provide computer support and information technology consulting services for the entire family of Microsoft .NET Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Microsoft Windows Server 2000 integration, optimization, and support services include network design, installation, project management, local and off-site support, Help Desk outsourcing, professional security analysis, full service outsourcing, and economical co-sourcing.
ProSight Reporting Remote Network Infrastructure Management Network Consultants
Top ProSight Reporting Remote Infrastructure Monitoring Technology Consulting Services
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Emergency eCommerce Developer Firms
Web Programming Firm
For custom application creation, Progent can provide programming experts to write business software in areas such as eCommerce, web site design, Microsoft Dynamics products such as Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Internet Information Services to create custom eCommerce applications based on Microsoft ASP.NET. Also, Progent can provide experts in a wide array of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers expertise in custom Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Immediate Specialists UNIX, Windows
UNIX, Windows Specialist
Progent can assist your company to design and implement an efficient transition from a UNIX-based information system to a network based on MS Windows and suited for running Microsoft's popular office productivity software, business applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and application specialists can show you how to guard your data and minimize productivity discontinuity by developing an effective transition plan that protects your existing assets in UNIX application and infrastructure. UNIX-to-Windows transition consulting services offered by Progent include analysis of existing environment, transition strategy and testing, Microsoft Exchange migration support, information and application porting, and processor and mass storage transition and economization.
MS Microsoft Virtual Server Specialists
24x7x365 Professionals MS Microsoft Virtual Server
Microsoft Virtual Server 2005, run on the Windows Server 2003 operating system and based on technology first developed by Connectix, provides the performance necessary to accomplish hardware reduction, application migration, and server quarantine projects via virtualization technology in an enterprise-class IT environment with high expandability, manageability, and availability. Microsoft has targeted Virtual Server 2005 at companies wishing to improve operational efficiency in application development and testing, upgrading from outdated line-of-business applications, and hardware consolidation. Progent's professional Virtual Server experts can assist your business to assess and deploy Microsoft Virtual Server 2005.
Microsoft Exchange 2016 Configuration
Exchange 2003 Server On-site Technical Support
Progent's Microsoft-certified consultants have 20 years of background designing, installing, and supporting email solutions for businesses in the and throughout the U.S. Progent offers affordable Microsoft Exchange Servers consulting support to make sure that your email environment features protection, service continuity, easy connectivity for off-site and mobile users, time-saving administrative tools, and seamless integration with telecommunications. Progent offers consulting and support services for Exchange 2016, Microsoft Exchange 2013 Server, Exchange 2010, Microsoft Exchange 2007 Server, Microsoft Exchange 2003 Server, and Exchange 20000 Server. Progent can also help small or medium businesses to upgrade to Exchange 2016 Server or Microsoft Exchange 2013 Server.
Android Wi-Fi Remote Consulting
Android integration Engineer
Progent's seasoned team of network consultants and application experts have extensive experience delivering online and on-premises assistance for businesses of any size who need to integrate Android phones into their information systems so that users can communicate and collaborate from anywhere. Progent has the range of skills to solve technical problems that involve multiple manufacturers and that entail a mix of legacy and current technology. Progent offers cost-effective online consulting to assist you with any aspect of designing, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed technical support to help you to handle especially stubborn technical issues, or Progent can provide comprehensive project management services to ensure that you finish major IT initiatives on time and on budget. Progent can assist with local, cloud-centric, or hybrid networks and can provide support for operating systems, apps, management tools and hardware infrastructure. Progent also can provide specialized group or individual classes to help you manage and operate Android phones to maximize their business value.
Support Firms Small Business
Small Office Network Installation
Progent's Microsoft and Cisco premier network engineers offer expert support for a broad range of technologies and can provide that assistance remotely anywhere in the U.S. or onsite in major cities throughout the United States and anywhere in California. Progent offers online support for information systems based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that include a mix of Windows and UNIX/Linux technology. Progent also offers the help of Cisco CCIE network engineers for the toughest connectivity problems, plus the assistance of CISA and CISM-qualified security engineers to handle complex security design and problem solving. Progent has provided remote network support to companies in all 50 states in the U.S.
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