Computer Help for Small Companies
Outsourced Services Programs
Datasheets and IT Outsourcing/Co-sourcing White Paper
Why Outsource Your Network Consulting and Support?
Whether it involves planning network infrastructure, outsourcing a Help Desk Call Center, deploying out a new messaging platform, building an eCommerce business application, or similar complex projects, outsourcing your IT support is a smart way to lower costs, management distraction, and technical risks while permitting IT support costs to increase in a more linear and controlled fashion than is feasible by hiring a large, expert internal support staff.
Progent has produced a white paper that details the benefits businesses of all sizes can derive from outsourcing or co-sourcing computer consulting and other information technology services. To open a print-formatted Acrobat copy of this white paper and learn how outsourcing can lower your expenses and enhance productivity, click:
IT Outsourcing White Paper (PDF - 135 KB)
IT Outsourcing and Network Support Packages
For businesses with 10 to 250 desktop users, Progent has developed cost-effective outsourced service packages that offer you timel availability of Microsoft and Cisco Premier computer consulting experts without requiring you to support a full in-house IT organization. The links below enable you to view printable PDF-format datasheets that detail these outsourcing packages.
Progent’s Small Business IT Outsourcing Package offers economical system administration, network expertise, technical support, and Help Desk Call Center services for businesses with 10-50 network users. To view a printable Acrobat copy of this document and find out how outsourcing can cut expenses and enhance support, click:
Small Business IT Outsourcing Package Datasheet (PDF - 143 KB)
Progent's Server Monitoring Packages offer ongoing server tracking and technical support for companies with 50-250 network clients. To view a printable PDF copy of this document and find out how outsourcing can lower costs and enhance productivity, click:
Network Monitoring Packages Datasheet (PDF - 105 KB)
An index of content::
Database Consulting Services
Microsoft Experts Services Database Administration
Progent's Microsoft-certified database application consultants offer businesses of any size remote DBA and programming services for leading RDBMS products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting support offered by Progent include software installation and integration, database design and coding, administration services, synchronization solutions, storage management, performance tuning, migration, information security, backup/restore options, troubleshooting, and webinar training.
ProSight DPS Backup and Recovery Services Consult
Technical Support ProSight DPS Cloud Backup Services
ProSight Data Protection Services from Progent offer small and medium-sized organizations an affordable end-to-end service for secure backup/disaster recovery. For a low monthly price, ProSight Data Protection Services automates your backup activities and enables rapid restoration of critical files, applications and VMs that have become unavailable or damaged as a result of component breakdowns, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or to both. Progent's BDR consultants can provide advanced expertise to configure ProSight DPS to to comply with government and industry regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever necessary, can assist you to recover your business-critical data.
Microsoft Office Integration Specialists
After Hours Microsoft Windows System Repair
Progent’s IT outsourcing support offerings for small companies feature planning 2003 Server, .NET, and Microsoft BackOffice systems, coordinating migrations XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk Call Center, online and in-person troubleshooting, resolving chronic IT problems, and creating a company-wide security strategy. Progent can help you enhance network availability and performance with zero-downtime technologies, resilient network topology, and proactive server monitoring. Progent also provides project management help for large-scale migrations and can help with needs definition, product identification, bill of materials development, vendor qualification, procurement coordination, and full documentation. Progent’s computer outsourcing help also includes education for office productivity software such as Microsoft Office XP.
CRISC Certified Cybersecurity Support Outsourcing
CRISC Cybersecurity Technical Support Services
Progent's disaster recovery support and business continuity engineers can help you create a disaster recovery strategy to prepare for an IT system catastrophe. Progent can show you how to develop a comprehensive disaster recovery strategy that includes scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified consultants can also help you create an affordable, zero-downtime system architecture that takes into account reliability issues involving a broad array of network technologies and processes.
Professionals Linux
24/7 Specialist Linux
Progent's UNIX platform consulting services provide small companies and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of expertise provides you with a convenient one-stop source to help you create and maintain a protected and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SuSE Linux, Debian GNU/Linux and Mandrake.
Onsite Technical Support SCDPM 2012 and Azure Backup
SCDPM 2012 Technology Consulting
Progent's Microsoft-certified consultants offer online or onsite expertise to assist organizations of all sizes to plan, implement, administer, and troubleshoot a backup system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from earlier releases of SCDPM or from another backup/recovery platform, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud-based, or hybrid datacenters. Progent can provide occasional support for fixing particularly stubborn problems, or full project management services. Progent can also assist you to incorporate Data Protection Manager into a comprehensive disaster recovery plan.
Immediate Windows Server 2012 R2 Server Manager Online Help
Microsoft Experts Windows Server 2012R2 Live Migration Technology Consulting Services
Progent's Microsoft-certified professionals can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, develop test environments and rollout plans, tune your infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid environments, educate your IT support, team, develop an enterprise-wide security plan, automate network management, assist with creating applications, and build and test a disaster recovery/business continuity plan.
QTS Sacramento Colocation Center Consulting Services
QTS Internet Data Center Consult
The QTS Data Center is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If you are now using the QTS data center as a colocation facility or if your company is planning on migrating your primary or offsite backup equipment to the Herakles data center, Progent can provide a range of budget-friendly consulting services that include colocation migration, system deployment and updates, network optimization, project management, virtualization configuration, offsite network monitoring, automated system administration, application programming, business continuity solutions, security assessment, and the support of the Progent Test Lab.
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