Network Support for Small Businesses
Outsourcing Programs
Datasheets and IT Outsourcing/Co-sourcing White Paper
Why Outsource Your Network Consulting and Support?
Whether it involves planning network infrastructure, outsourcing a Help Desk, deploying out an upgraded messaging system, creating an on-line business solution, or other complex projects, using outsourcing for your IT support is a smart way to reduce costs, administrative distraction, and engineering risks while permitting IT support expenses to increase in a more linear and predictable fashion than is feasible by hiring a big, expert internal IT staff.
Progent has produced a white paper that summarizes the advantages businesses of all sizes can derive from outsourcing or co-sourcing network consulting and other IT services. To open a print-formatted PDF version of this document and learn how outsourcing can save your costs and improve productivity, click:
IT Outsourcing White Paper (PDF - 135 KB)
Full-service IT Outsourcing for Small and Mid-size Businesses
Progent is structured to deliver advanced online expertise for all popular technologies used in modern small and mid-size business systems. Progent's outsourced services include a part-time CIO to enhance the business value of your IT network, Call Desk support, 24-hour online network monitoring, ransomware defense and restoration plus a 24x7 Ransomware Hot Line, Wi-Fi onsite and predictive site surveys and configuration, cloud migration, network infrastructure planning, project management or co-management for major initiatives such as OS upgrades, penetration testing to affirm compliance with cybersecurity mandates, disaster recovery/business continuity preparedness, work-at-home integration, and fast software development to create or enhance line-of-business applications or utilities.
Since Progent offers most IT services remotely, Progent can in effect be your virtual IT team, eliminating the overhead of recruiting and maintaining an in-house IT support group without sacrificing the effectiveness and cohesion of an internal staff of IT professionals. This leveraging of your IT budget is amplified by the extra cost savings you get by building an up-to-date IT network that is secure, resilient, simple to manage and expand, and designed to meet the unique requirements of your business.
To see a datasheet summarizing the advantages of Progent's IT outsourcing services for small and mid-size vusinesses, click:
Progent's IT Outsourcing Services: Features and Benefits (PDF - 216 KB)
An index of content::
Cisco Engineer Contract Job Opportunities
Computer Consultant Telecommute Job
If you are a network consultant with system support experience, joining Progent and helping our clients will enhance your skills through interaction with our staff of mutually supportive, high-output consulting experts. Progent's commitment to offering IT expertise and technical help to small companies will offer you the chance to work closely with decision makers and add tangibly to the growth of dynamic companies. In addition, Progent's virtual office environment provides state-of-the-art tools for remote service and wireless access to allow you to deliver speedy solutions when you troubleshoot business-critical issues.
Specialists NLB Testing
VLAN Test Lab Professionals
The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for piloting line-of-business applications, developing cost-effective migration methodologies, assessing and tuning performance, planning or verifying business continuity solutions, mitigating compatibility problems, and building training environments for the latest technologies. For Progent customers who lack adequate internal resources to configure effective pilot environments, Progent's Test and Training Lab cuts capital costs and technical risk and helps keep vital IT initiatives on schedule.
24/7 Microsoft Teams Active Directory Federation Services Consulting Services
Microsoft Teams high availability Services
Progent can assist your business to plan an upgrade to Microsoft Teams from Skype for Business or Lync Server and install, manage, and troubleshoot a cloud-based or mixed deployment of Microsoft Teams. Progent can help you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.
Consultants SCOM Infrastructure Monitoring
MCSE Expert Certified Support and Help SCOM Management Packs
Progent's Microsoft-certified consultants have over a decade of background designing, implementing, enhancing and fixing Microsoft SCOM environments and offer organizations of any size expert remote or on-premises consulting services for Microsoft SCOM 2012. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that provides the responsiveness and resilience needed to watch over your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs according to industry best practices for monitoring network infrastructure and both Microsoft and third-party applications and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to help you to remediate critical problems uncovered by System Center 2012 Operations Manager.
Network Security Scan Consulting
24-Hour Wireless Security Inventory Professional
Progent has put together two ultra-affordable service packages designed to allow small businesses to get an impartial security evaluation from a premier security engineer. With Progent's External Security Inventory Scan, a security engineer administers a comprehensive test of your network from beyond your firewall to uncover possible risks in the security profile you expose to the public. With Progent's Internal Network Security Inventory Scan, a security engineer executes a network scan from an authorized computer within your firewall to assess the risk to internal attacks. The two security inventory packages are configured and run from a protected remote location.
MCSE Expert Certified SharePoint 2013 eDiscovery Center Information Technology Consulting
SharePoint 2013 eDiscovery Center Network Consulting
Progent has been providing SharePoint support since the first SharePoint product was released over 20 years ago, and Progent has the breadth and depth of technical knowledge to help organizations of all sizes to design and carry out a SharePoint Server 2013 deployment and develop SharePoint 2013 apps that add substantial business value to your IT investment. Progent's Microsoft-certified consultants can help you to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from a different collaboration environment; decide if an on-premises, online or hybrid deployment is best suited for your organization; and select the right version of SharePoint 2013 for your applications. Progent can provide full project management outsourcing or can assist in specific jobs related to your SharePoint 2013 migration.
SentinelOne Singularity EDR Professional
IT Consultant SentinelOne Vigilance Respond MDR Integrator
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management solution that incorporates machine learning technology and advanced services to provide comprehensive endpoint detection and response (EDR).
ransomware protection Services
Consultants Hermes ransomware recovery
Progent's ransomware consultants can assist you to evaluate your ransomware vulnerability, monitor and protect your IT environment, assist with negotiating a settlement with a hacker, and rebuild an information system victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
ISA 2004 Engineer
Specialists ISA Server
Progent's certified Forefront Threat Management Server and ISA Server 2006 experts can assist you to design, deploy, and support a configuration of Forefront Threat Management Server or Internet Security and Acceleration Server 2006 on your network that provides the firewall security, performance and ease-of-use that your company needs.
24/7/365 CIO Specialists
CIO Technology Consulting
Progent offers the part-time assistance of a seasoned CIO to provide a broad perspective to assist you select and support network technology appropriate for your present situation and that can be a firm foundation for your future growth. Progent's part-time or temporary CIO services offer economic leverage to organizations who want to maximize the benefits from their network investment but who are without the budget or hesitant to add another high-level position to their head count. Because Progent is vendor-agnostic, with a sizable team of engineers certified to support all leading OS platforms and connectivity technologies plus a broad range and business software, Progent is in a unique situation to offer objective advice as well as expert technical help for developing IT systems that fit the particular requirements of your organization.
Cisco Firewalls Troubleshooting
PIX Firewall Migration Consulting
Cisco's PIX 500 firewalls have been discontinued and Cisco might not support these legacy devices. Progent still offers consulting assistance for Cisco's PIX firewalls to help you with maintenance and management and Progent can in addition help you assess if you should migrate to the latest firewall technology available from Cisco. Progent's Cisco technology experts can help your company plan and carry out an efficient upgrade to Cisco ASA 5500-X firewalls following industry best practices.
Network Security Evaluation Juniper Junos Configuration
Juniper Junos Network and Security Manager Computer Security
Progent's Juniper Networks-certified network consultants can help your company to plan and deploy Juniper Firewall and VPN technology, enhance and support your network infrastructure, and upgrade smoothly from outdated devices to current releases. Progent's Junos OS consultants can provide support for Juniper's flagship network operating system to help you to streamline the management and improve the protection of your Juniper VPN devices firewalls, and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS software productss and can assist you manage networks that include a mix of Juniper's software platforms.
Amazon MWS development Outsourced Programming
Amazon MWS development Designer
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales functions including listings, orders, payments, fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales, merchants can expand their market, lower their cost of sales, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and training to help you shorten development time and costs and speed up your return on investment.
MSP360 SQL Backup Specialists
Integration Support MSP360 Managed Backup
Progent can help your company to design, deploy and debug a backup plan built around MSP360 technology. MSP360 offers file/folder or image backup/restore for virtual machines and physical machines, supports all leading public clouds, and permits you to build a backup ecosystem with a minimum Recovery Time Objective and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and management of your backup system to protect against data loss resulting from user mistakes, computer errors, malicious insiders, and malware attacks such as ransomware.
Best Practices Small Office IT Support
Best Practices Computer Network Service Company
Progent's staff of Microsoft and Cisco Certified experts average longer than a decade of real-world professional background, in the trenches of network support, performing a wide variety of technical projects for an extensive mix of businesses. Every Progent support professional shares a proven collection of personal best practices which are combined into shared leading practices standards that Progent teaches its support team. This means that you get not only expert IT capability, but also a support engineer with proven methods for applying computer knowledge to resolve actual network problems rapidly.
Select Topic: