Why Outsource Your Network Consulting and Support?
For designing network infrastructure, outsourcing a Helpdesk, rolling out a new messaging system, creating an eCommerce business application, or other major projects, using outsourcing for your system support can lower costs, management hassle, and engineering risks while permitting IT support expenses to increase in a more gradual and predictable fashion than is feasible by hiring a large, expert internal support group.
Progent has produced a white paper that outlines the advantages companies of all sizes can gain by outsourcing or co-sourcing computer support and other information technology services. To open a printable PDF version of this white paper and learn how outsourcing can lower your costs and enhance productivity, click:
IT Outsourcing and Co-sourcing White Paper (PDF - 135 KB)
Full-service IT Outsourcing for Small and Mid-size Businesses
Progent is structured to provide advanced online expertise for all popular technologies used in modern small business systems. Progent's outsourced services include a part-time Chief Information Officer to maximize the business value of your IT network, Call Desk services, 24x7 remote network management, ransomware defense and recovery including a 24x7 Ransomware Hot Line, Wi-Fi onsite and predictive site surveys and configuration, cloud integration, network infrastructure design, project management or co-management for initiatives like OS migration, pen testing to confirm compliance with cybersecurity requirements, disaster recovery preparedness, work-from-home setup, and rapid application development to create or customize mission-critical applications or utilities.
Because Progent can deliver most IT services remotely, Progent can act as your virtual IT department, saving you the cost of recruiting and maintaining your own IT support group without compromising the effectiveness and continuity of an internal roster of IT experts. This reduction of your IT support budget is amplified by the additional cost savings you realize by creating a modern information system that is secure, reliable, simple to administer and expand, and designed to meet the unique demands of your business.
To see a datasheet summarizing the advantages of Progent's IT outsourcing services for small and mid-size vusinesses, click:
Progent's IT Outsourcing Services: Features and Benefits (PDF - 216 KB)