Why Outsource Your Network Consulting and Support?
Whether it involves planning network infrastructure, outsourcing a Helpdesk, rolling out a new messaging platform, building an on-line business solution, or other major initiatives, outsourcing your network services can lower expenses, management distraction, and technical risks while permitting IT support expenses to grow in a more linear and controlled fashion than is possible by hiring a large, expert in-house IT group.

Progent has produced a white paper that summarizes the advantages companies of all sizes can gain by outsourcing or co-sourcing network consulting and other information technology services. To open a printable Acrobat version of this white paper and find out how outsourcing can save your costs and enhance productivity, click:
IT Outsourcing and Co-sourcing White Paper (PDF - 135 KB)

Full-service IT Outsourcing for Small and Mid-size Businesses
Progent is organized to deliver advanced remote expertise for all major IT products used in modern small business networks. Progent's outsourced support services include a part-time Chief Information Officer to maximize the business value of your IT network, Help Desk services, 24-hour online network management, ransomware defense and recovery plus a 24x7 Ransomware Hot Line, Wi-Fi on-premises and online site surveys and configuration, cloud migration, network infrastructure design, project management for initiatives such as operating system upgrades, pen testing to confirm compliance with data protection mandates, disaster recovery/business continuity preparedness, work-from-home setup, and fast software programming to build or customize mission-critical applications.

Because Progent offers most IT services online, Progent can in effect be your online IT department, saving you the overhead of hiring and maintaining an in-house IT support group without sacrificing the quality and continuity of an internal roster of IT professionals. This reduction of your IT budget is amplified by the additional cost savings you achieve by building an up-to-date IT system that is protected, resilient, simple to administer and expand, and designed to support the unique demands of your business.

To see a datasheet summarizing the advantages of Progent's IT outsourcing services for small and mid-size vusinesses, click:
Progent's IT Outsourcing Services: Features and Benefits (PDF - 216 KB)



An index of content::

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    Progent's Symantec experts can help you support legacy Symantec firewall and VPN products such as the Raptor and Symantec VelociRaptor line or show you how to upgrade to more recent firewall/VPN solutions. Progent can also help you create and implement a complete security strategy that can include firewall/VPN devices and utilities, outsourced security and network protection services, system monitoring software, and formal policies and enforcement procedures. Progent has the expertise to be your single resource for continuing network help, administration, education, and security expertise.

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    With Catalyst switches for small and mid-size companies, Cisco enables companies to realize all the benefits of bringing intelligence into their IT infrastructures. Cisco's switching technology allows you to enable features that make your network infrastructure highly robust to accommodate real-time needs, expandable to facilitate growth, safe enough to guard restricted information, and capable of differentiating and managing traffic flows to optimize network operations. Progent's Cisco certified engineers can show you how to pick out and deploy Cisco Catalyst switches that make sense for your company. In addition, Progent's CISM certified security consultants can show you how to develop a strategic security plan and set up Catalyst switches so they help support your security strategy. Cisco Catalyst switches that Progent provides expertise for include Cisco's Catalyst 2950 switches, Catalyst 3560 switches, Cisco Catalyst 4500 switches, and Cisco Catalyst 6500 switches.

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  • SCCM 2012 Migration Remote Consulting
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    Progent can help you to plan for, implement, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to Configuration Manager 2012 from a legacy device and application management platform or assist you to enhance your current SCCM 2012 environment to support your evolving business needs. Also, Progent can assist you to build an infrastructure that extracts the most value from SCCM 2012 by delivering advanced consulting support for related Microsoft technologies such as Active Directory Domain Services, SQL Server and SQL Server Reporting Services, and Internet Information Services.

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