ProSight Reporting is a growing family of real-time reporting plug-ins designed to work with the industry's top ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent has more than 20 years of background integrating, and supporting the core platforms included with Microsoft System Center and can assist you to plan, deploy, manage, and repair your System Center ecosystem to maximize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent's consultants can help you to upgrade to the latest edition of Microsoft System Center from an older one or from a third-party IT management platform to provide the benefits of best-in-class provisioning, management automation, security, plus datacenter and critical application performance monitoring.
Progent's engineers can provide a variety of IT outsourcing and co-sourcing services to help organizations of any size to install, manage, and support networks that include desktops, notebooks, tablets, or smartphones based on Microsoft Windows 8.1. For enterprises, Progent's senior project managers can help design and configure test labs to evaluate Windows 8.1 and develop and implement Windows 8.1 migration plans following leading practices.
Cisco has developed a full product line of routers including appliances built to deliver the protection, bandwidth, and reliability demanded by customers ranging from branch offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved reliability and network availability. Progent can help you choose and integrate Cisco routers to establish a reliable foundation for your network and to make it economical to grow as you support new users, open new offices, install new services, open your network to clients and partners, and support an increasingly mobile workforce. Progent can provide help with a range of routers based on Cisco's IOS platform, such as the Cisco 800 family of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for core Networks, as well as legacy 3600 and 3700 Series Routers.
Progent's Microsoft certified consultants provide a range of support services for Dynamics GP (formerly Great Plains). Dynamics GP is an accounting and business analysis solution based, like all Microsoft financial tools, on the scalable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP offers an affordable solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to install and integrate, and with its modular design you are able to purchase only the functions you currently need, with the option to add clients and enlarge functionality when necessary. Progent's Microsoft Dynamics GP support experts can help you deploy, configure and administer the current version of Dynamics GP or upgrade smoothly from an older edition.
If your business computer system mixes UNIX, Linux or Solaris platforms with Windows, Progent can help you to incorporate your computers into a unified network that allows all your OS platforms to run side by side for easy administration, transparent information exchange, high availability, enhanced throughput, and tight security. Progent's UNIX/Linux/Solaris and Microsoft Windows coexistence support offerings include IT architecture configuration and support, consulting for Windows services for UNIX, online server monitoring and administration, remote network help and repair, in-person technical support, and Contact Center services.
Configuration Manager automates application and device provisioning across multiple sites, simplifies security and compliance settings control, inventories network assets, guards against corporate data leakage, provides network health reporting, allows secure self service, and delivers a common control mechanism for administering mixed-operating system networks based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud experts can assist you with any facet of planning, installing, operating and repairing a SCCM solution for on-premises, cloud, or hybrid networks.
Microsoft Lync Server 2010 supports IM, Real Presence, audio and video conferencing, desktop sharing, and both IP-based and PSTN voice communication. Lync 2010 can enhance the functionality of Exchange Server, SharePoint and Office or cloud-based Microsoft 365 and streamlines administration via integration with Active Directory. Lync can also reduce capital and operational costs by eliminating Voice-over-IP hardware and subscription fees, PBX systems, or conventional video conferencing technology. Progent's Microsoft-certified unified communications experts offer online and onsite support services to help your company to maintain and troubleshoot your existing Lync 2010 deployment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also assist your organization to design and carry out a smooth Skype for Business migration.
Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a dependable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, offsite, multi-site, and cloud environments and also enables low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of online or onsite services to assist you to design, install, manage and troubleshoot a modern backup and disaster recovery solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup.
Progent has a long background providing a full-spectrum of online network support and urgent repair services to local governments and school districts throughout the U.S. Progent is one of the industry's pioneers in providing expert online network support and has delivered network solutions to organizations in every state. Remote support eliminates travel expenses and solves issues faster than onsite support.
Microsoft Virtual Server 2005, hosted on the Windows Server operating system and powered by software first developed by Connectix, provides the performance necessary to accomplish server consolidation, software migration, and server isolation projects via virtualization technology in an enterprise-ready IT environment with high expandability, manageability, and availability. Microsoft has aimed Virtual Server at businesses wishing to enhance operational efficiency in application programming and testing, upgrading from outdated mission-critical applications, and server consolidation. Progent's skilled Virtual Server experts can help your IT staff to assess and deploy MS Virtual Server 2005.
The CISA accreditation is a globally recognized achievement that signifies expertise in IS security auditing. Accredited by the American National Standards Institute, the CISA accreditation has consultants undergo an extensive examination administered by the ISACA professional association. Progent offers the services of a CISA-Certified network security audit professional trained to assist businesses in the areas of information systems audit services, IT administration, systems and infrastructure lifecycle, information technology service delivery, protection of data assets, and disaster recovery preparedness.
Progent can help you in any facet of your migration to Exchange Server 2019 such as deploying Windows Server 2019 as a host for Exchange; designing high availability system topology for a local, cloud-based or hybrid deployment; migrating mailboxes; designing and configuring Windows Hyper-V; setting up hardware load balancing; configuring DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint; updating firewalls; integration with Microsoft 365; and setting up Outlook.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center can be used for piloting line-of-business applications, developing cost-effective migration procedures, assessing and tuning performance, designing or validating business continuity solutions, mitigating compatibility issues, and establishing training systems for new technologies. For Progent clients without adequate in-house resources to assemble effective test environments, the lab cuts capital outlay and technical risk and helps keep critical network projects on schedule.
Progent's seasoned ransomware recovery experts can assist you to restore a network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Microsoft SQL Server 2016 offers significant improvements in speed, scale, security, availability, BOYD integration, and built-in analytics and reporting. Innovations include PolyBase for handling SQL and NoSQ files in one appliance for data warehousing, R language support, Row-level Security, Mobile Report Publisher, and seamless management of local and cloud-based resources. Progent's Microsoft-certified consultants can provide online and onsite support to assist organizations of any size to deploy, administer or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft technologies such as Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.
Progent can provide online and onsite consulting to assist you with any facet of business intelligence reporting from debugging or modernizing applications to planning and deploying a comprehensive BI solution. Progent's management reporting experts can help you to maintain your existing reporting environment, assist you to migrate reports from a discontinued reporting product to a modern solution, and deliver as-needed remote mentoring to meet your specific requirements. Progent's business reporting consultants offer experience in all popular business analytics reporting and visualization tools including the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot and Power View, Report Designer and Report Builder.
Cisco's security and offsite connectivity solutions for small to mid-size businesses offer a full range of easy-to-administer security hardware and software to let you protect your wired and wireless network infrastructure. Cisco's Virtual Private Network product family includes routers and switches, firewalls, intrusion detection systems, and VPN solutions. Progent's expert consulting staff includes field-proven specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who can help your organization to select Cisco VPN, Cisco RADIUS Security, and additional Cisco security technologies that align most closely with your corporate objectives.
ProSight Data Protection Services ECHO from Progent provide small and mid-sized organizations a low cost end-to-end solution for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates and monitors your backup processes and enables rapid recovery of vital data, applications and virtual machines that have become unavailable or damaged due to component failures, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's disaster recovery consultants can deliver world-class expertise to configure ProSight Data Protection Services to to comply with regulatory requirements like HIPAA, FIRPA, and PCI and, whenever needed, can help you to recover your business-critical information.
Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a broad variety of remote support services to help your organization to design, program, test, deploy, manage, and troubleshoot applications powered by any release of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can help your business to upgrade your current Excel applications to the latest releases of Excel, support Excel on Apple iOS-based iPhones and iPads and Google Android phones and tablets, and fix compatibility problems between various releases of Office Excel. Progent can provide as-needed support to clients who need a fast fix to a specific issue related to Excel and Progent also offers comprehensive project management services for migrating or creating mission-critical applications built on Office Excel. Progent's affordable online training classes for Excel can be customized to address the special requirements of individuals or teams.
Progent's Palo Alto Networks firewall consultants can help you choose, configure, and manage Palo Alto Networks firewalls to create a next-generation security ecosystem that spans your data center and cloud-based assets and guards all users anywhere with any endpoint device.
Progent's ransomware consultants can assist you to assess your ransomware defenses, remotely monitor and protect your IT environment, help with settlement negotiations with a threat actor, and rebuild a network victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Progent can help companies of all sizes to move all or part of their network infrastructure to Microsoft Azure. This can simplify IT administration and reduce equipment expense. Azure offers a comprehensive library of public cloud services and Progent can help you to understand the advantages and limitations of different cloud computing models you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and local applications and network infrastructure and ensure that you sidestep the common errors small organizations make when moving to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also help you to prepare firewalls and VPN connections and to integrate iPhones and iPads and Android smartphones and tablets.
Progent can assist you to maintain System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, improve compliance, and increase productivity by making sure that operating systems and applications stay up to date, tracking licensing, and monitoring resource usage patterns so you can make smart buying decisions. Once your organization is set to upgrade your SCCM 2007 device management solution, Progent can help you to plan and carry out an efficient move to System Center 2012 Configuration Manager.
Progent's certified security staff can show you how to safeguard your Mac environment through professional services such as performing security tests, recovery from virus and worm attacks, configuring firewalls, implementing secure off-site and mobile access, deploying automated software for defense against viruses, spam, and malware, and developing a comprehensive security strategy appropriate for the particular objectives of your corporate network.
Progent's Microsoft certified experts offer several service programs to help medium-size and large companies develop an efficient and successful in-house Network Support Help Desk. Progent's help desk consulting services include ROI evaluation, process analysis and enhancement, management reporting, education of in-house staff, and documentation of procedures. Progent's Software Evaluation and Deployment Support Services help businesses analyze the numerous top level Help Desk application programs on the market and decide what packages may be excessively expensive, lack critical capabilities, or align poorly with your company's business goals. Progent also offers short-term staffing for companies who need to reinforce their in-house Help Desk team for occasional projects or to fill in for vacationing or incapacitated personnel.
Progent's Co-managed Call Center service allows your business to share responsibilities for Help Desk services transparently between your in-house IT team and Progent's nationwide pool of seasoned desktop support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the leading shared professional services automation tool for handling end-user service requests, ticketing, ownership, progress tracking, and metrics.
Progent's seasoned solution designers and programmers can assist your business to build customizations to Microsoft GP that support the unique requirement of your organization without losing the advantages of seamless Windows integration and connectivity. Progent can also offer help with a variety of software development technologies that can be used to create integrations with Microsoft Dynamics GP. These tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Continuum, eConnect, Web Services for Dynamics GP, and Integration Manager.
Progent can help you to plan and administer cost-effective environments that can include Windows and Linux operating systems and apps in both cloud-based solutions or in hybrid network models that seamlessly combine local resources as well as one or more cloud services. To help you to integrate cloud services with physical datacenters, Progent offers a range of public cloud migration services such as Microsoft Azure hybrid cloud planning and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has 20 years of experience delivering high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud migration projects on schedule and affordably.
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your organization to design and implement an efficient upgrade to Windows Server 2022 using a self-hosted system architecture or a hybrid model that integrates cloud-based Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.
important features of Microsoft Dynamics GP software include a modular design that allows you to buy only the functionality you need, a standards-based foundation built on Microsoft technologies to secure your investment and provide a tightly integrated environment, enhanced reporting services that permit you to track all operations, revenues and spending and sales patterns, integration with Microsoft Office to enable access to business information, the ability to integrate data from almost any db software or workstation application into Microsoft Dynamics GP/Great Plains, and an open design that makes it possible to develop specialized programs. Progent can show you how to set up and support a reliable, protected server and communications network to support Microsoft Dynamics GP/Great Plains, and can provide expert GP/Great Plains consultants to show you how to turn the advanced features of Microsoft Dynamics GP business accounting software into a productive business management solution.
Progent's Microsoft-certified consultants can assist businesses of all sizes to adhere to leading practices to set up SCVMM 2012 hosts and host groups, fabric, storage systems, and library resources; design, implement, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can help your company to move from a legacy release of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can show you how you to enhance and troubleshoot your current SCVMM 2012 ecosystem to make sure you get the highest possible business value.
Progent's UNIX family consulting services offer small and mid-size businesses and software developers help with managing and supporting UNIX, Linux or Solaris systems that run with Microsoft-based technology. Progent offers your organization contact with UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP credentials. This broad array of expertise offers you a convenient single source to show you how to build and manage a protected and reliable mixed-platform connectivity and communications solution that allows UNIX and Microsoft coexistence by combining Microsoft Windows with popular variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux platforms such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
Cisco Nexus series switches are designed to deliver the performance, scale, uptime, cloud readiness, capacity, data protection and manageability required to function as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch consultants can provide remote and onsite consulting services to help your IT staff to create an efficient switch topology, build test environments to validate your switching solution, deploy Nexus switches, define and implement effective policies, perform security and compliance tests, set up advanced monitoring and alert systems, consolidate resources through virtualization, analyze and repair switching and routing issues, optimize system performance, perform capacity planning, and set up the advanced fault-tolerant capabilities available for Cisco's Nexus family of switches. Progent's consultants can also assist you to upgrade non-disruptively from outdated Nexus switches or Cisco Catalyst switches to up-to-date Nexus platforms.
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to streamline their business processes by automating key sales activities such as listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales, merchants can expand their reach, reduce their operating costs, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and speed up your return on investment.
Progent's consultants can assist you with any phase of Azure cloud integration such as needs analysis, prerequisites assessment, solution architecture, pre-production testing, deployment, automated administration, performance tuning, software license management, disaster recovery strategies, security policy enforcement, and compliance assessment. Progent can assist your IT staff to configure and troubleshoot firewall appliances and VPN tunnels so your clients can securely connect to Azure-based services, and Progent's Microsoft-certified consultants can assist you set up key Microsoft platforms to work in Azure including Microsoft Windows Server, Exchange, SQL and Skype for Business. Progent can also assist you to create a hybrid cloud environment that seamlessly combines physical datacenters with Azure services.
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management platform that includes AI software and advanced services to provide cutting-edge endpoint detection and response (EDR).
Progent can help your business to design a migration to Teams from Skype for Business Online or Lync Server and install, administer, and debug a cloud or mixed implementation of Microsoft Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your PBX.
Progent's Duo managed services incorporate Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication (2FA). Duo enables single-tap identity verification on iOS, Android, and other personal devices.
Progent can help you in any facet of your migration to Exchange 2019 such as deploying Windows Server 2019 for hosting Exchange; designing HA system topology for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and implementing Hyper-V virtualization; configuring hardware load balancing; building DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint; updating firewalls; integration with Microsoft 365 and setting up Outlook.
For enterprises with branch offices in California or any region served by Progent's engineers, Progent's Microsoft-Premier network consulting experts and certified Cisco system consultants offer a variety of IT consulting services such as project planning, SOX compliance, office moves, corporate security, system architecture, local or phone-based branch office support, and technical support for colocation hosting environments. A Progent IT consultant can show you how to plan a multi-office network that makes efficient use of co-location facilities and Internet hosting sites. Progent's Microsoft Premier consultants can help large enterprises design, integrate and maintain massive rollouts of the latest releases of Microsoft products including Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent's Cisco Certified Internetwork Expert and CCNP consultants can assist you to deploy Cisco products for connectivity solutions that incorporate basic, high-performance, integrated, and remote networking.