Computer Help for Small Companies
Outsourced Services Packages
Datasheets and IT Outsourcing/Co-sourcing White Paper
Additional Topics of Interest
Immediate Online Help Wireless Bridge
Top Mobile Connectivity Computer Engineer
Progent's Wireless Consulting Services provide a fast, affordable option for businesses of any size to configure, manage, monitor and troubleshoot the latest wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and deploy appliances such as Cisco's Aironet and Meraki access points and wireless controllers. For wireless email and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Remote Support scom 2016 hybrid cloud monitoring
scom 2016 SQL Server integration Online Troubleshooting
Microsoft System Center 2016 Operations Manager is designed to promote top performance and dependable uptime for critical workloads by providing centralized, mixed-platform tracking of IT infrastructure installed throughout on-premises systems and cloud environments. Progent's SCOM consulting group can provide world-class online and onsite expertise to help businesses of all sizes to design, implement, optimize, update and repair Operations Manager 2016 deployments. Progent can assist your company to move to SCOM 2016 from older versions of Operations Manager or from different monitoring products, or integrate a variety of monitoring tools into a cohesive infrastructure management ecosystem. Progent can also help you expand your SCOM 2016 scope to include resources based in public clouds including Microsoft Azure and Amazon AWS.
CCIE Certified SIP Infrastructure Professional
Professionals VoIP Phones
Progent's Cisco certified network infrastructure consultants offer advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Juniper SSG140 Router Security Consultants
24-7 Juniper SSG140 Router Security Tech Services
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Juniper SRX1600 Firewall Auditing
Juniper SRX210 Router Network Security Evaluation
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Information Technology Consulting Companies Progent's Management
Progent Management Technician
Progent's management team consists of industry veterans with years of background delivering computer consulting services, troubleshooting, and long-term IT planning to businesses ranging from startups to Fortune 500 companies. Great service requires great people, and Progent has assembled a management team that can provide businesses with the best service value available anywhere.
Professional LifeSize Telepresence
Video Conferencing Support and Integration
Progent offers the services of a certified engineer with expertise integrating products from the leading telepresence vendors such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can help your company to plan, install, expand, or maintain a video conferencing solution that preserves your current investment and maximizes the business value of your information network. Progent also offers the services of infrastructure engineers able to assist businesses of any size to create and maintain a network that delivers the performance, reliability, protection, and expandability required to support your telepresence environment.
SCCM Migration Remote Support
SCCM Device Management Specialists
Configuration Manager automates software deployment across multiple sites, simplifies compliance settings management, inventories network assets, guards against company data leakage, provides health reporting, allows secure end-user self service, and offers a common point of control for managing mixed-OS networks based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration experts can help your organization with any aspect of designing, implementing, operating and troubleshooting a SCCM deployment for local, cloud, or hybrid networks.
24/7 Cybersecurity Architecture Professionals
ISSAP Certified Firewall Configuration
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification through thorough examination and significant work with network security architecture. ISSAP consultants possess in-depth knowledge of access control systems and techniques, phone system and network protection, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-premier security experts can help your business with all phases of architecture security.
Microsoft Windows 2000 IT Services
Award Winning Upgrading Windows Server 2000
Progent's certified Windows 2000 consultants can help you optimize the capability of your current Windows 2K Servers and can streamline system administration, offer tech support and troubleshooting, and enhance security. Progent can also help you create, justify, and implement a plan to upgrade from Windows Server 2K to Windows Server 2003. Progent is expert in setting up pilot installations to reduce the obstacles involved with migrating to Windows Server 2003 by uncovering potential hardware and application compatibility issues.
Biggest Signature-based Virus Protection Support Outsourcing
24x7 ProSight Ransomware Rollback Technology Consulting Services
ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior analysis technology by SentinelOne to defend endpoint devices as well as servers and VMs against new malware attacks such as ransomware and email phishing, which easily escape traditional signature-based AV products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a single platform to address the complete malware attack lifecycle including protection, detection, mitigation, remediation, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats.
24-7 Microsoft Exchange Technical Consultant
Exchange Server 2007 Technology Consulting
Progent's Microsoft certified support team can help you define and deploy a smooth in-place Microsoft Exchange 2007 migration plan that minimizes network disruption, simplifies ongoing service demands, and makes your Exchange 2007 Server easy to administer. For complicated multi-server or multi-location upgrades, Progent has the experience to complete your project rapidly and affordably. Progent's Microsoft Exchange 2007 help, repair, and consulting offerings include expertise with the configuration of third-party add-ons to Exchange 2007 Server and the design of unified messaging solutions based on Microsoft Exchange 2007 Server.
Emergency CISSP Certified Cybersecurity Manager Consultant
CISSP Certified Cybersecurity Auditor Specialist
Progent's CISSP-certified network security consultants can help businesses of all sizes with any facet of IT security. Progent can implement efficient security systems that protect a small business from advanced malware attacks or Progent can design, deploy, and manage a comprehensive security strategy for hybrid enterprise networks that accommodate local, remote, and mobile clients sharing IT resources distributed over multiple physical datacenters and various clouds.
ransomware removal and data restore Professional
NotPetya ransomware hot line Consulting Services
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help your business to contain the spread of an ongoing ransomware breach. Call 800-462-8800
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DotNET Coding
24 Hour ASP.NET Expert Development
Progent's software experts have worked for two decades with .NET tools and the Visual Studio development system and are able to create or enhance .NET apps rapidly and affordably.
Cybersecurity Audit Specialist
CISA Certified Security Audit Consultancy
The CISA credential is a recognized qualification that signifies mastery in information system security audit and control. Accredited by ANSI, the CISA accreditation requires that candidates pass an extensive test given by the ISACA professional association. Progent can provide the expertise of a CISA-Premier network security audit professional trained to assist companies in the areas of IS audit services, IT administration, network assets and architecture ROI, IT service delivery, safeguarding of information assets, and business continuity preparedness.
Immediate Amazon hybrid cloud solutions Programming Companies
Amazon Web Services hybrid cloud solutions Programming Firms
Progent offers cost-effective online support to assist businesses to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable cloud storage, and Amazon Glacier for low-cost long-term archiving. Progent can help you with every phase of Amazon AWS integration including needs analysis, preparedness assessment, system design and review, pilot testing, configuration, centralized administration, performance optimization, licensing management, backup/restore solutions, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN technology and can show you how to deploy cloud-based or hybrid cloud environments that efficiently integrate Amazon AWS resources. Progent offers as-needed expertise to help you to resolve technical roadblocks or Progent can deliver project management outsourcing or co-sourcing to help you move to the Amazon AWS cloud on time and within budget.
Microsoft Help Desk Consulting
Emergency Professional 24x7 HelpDesk
The Contact Center service model adopted by Progent offers small businesses an effective alternative to reliance on freelance service individuals by offering extensive expertise accessible to multiple support groups, optional 24x7 availability of emergency assistance, escalation capability to world-class engineers for solving the most intractable problems, service consistency and dependability, prompt follow through overseen by seasoned service administrators, a choice of easy-to-use ways for requesting service tasks, plus excellent progress visibility made possible by ticket updates and available via a web portal.
Wi-Fi Site Survey Online Consulting
Information Technology Consulting Remote Wireless Site Survey
Progent's Wi-Fi site survey services help you to design, install and troubleshoot a Wi-Fi network customized for your environment, providing you a wireless solution that has the reception, performance, density, security, and hand-off capability your company needs.
Windows Hyper-V 2016 Failover Clusters Professional
Windows Hyper-V 2016 Computer Consulting
Windows Hyper-V 2016 utilizes core features initially developed for and proven on Microsoft Azure, among the world's biggest public clouds. This dramatically enhances the suitability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by enhancing data security, availability, scale, manageability, dependability and recoverability. Progent's Microsoft-certified consulting team can help you to evaluate the advantages of Hyper-V 2016 for your business, configure test environments to confirm the ability of Hyper-V 2016 to support your vital workloads, design an efficient network topology for a cloud-centric or hybrid installation, develop and carry out a non-disruptive upgrade strategy, train your IT administration and technical support personnel, and provide ongoing consulting and troubleshooting services to make sure that your Hyper-V 2016 solution delivers the highest possible business benefit.
Office Word 2016 Consult
Microsoft 365 Word Consultant Services
Progent's Microsoft Office Word and Microsoft 365 Word experts can provide a wide selection of economical remote consulting services to help your organization to manage and troubleshoot your current Microsoft Word environment or assist you to move to a current version of Microsoft Office Word. Support available from Progent's Word experts include VBA software development, isolating and resolving compatibility issues between different releases of Word, interfacing Word with other Microsoft Office applications such as Office Excel and Microsoft Outlook or with third-party data sources and plug-ins,infrastructure enhancements for dependable. reliable cloud access, security consulting, smart phone and tablet synchronization, and online training sessions tailored for your special requirements.
CISSP Certified security Systems Engineer Specialist
Engineer CISSP Certified Cybersecurity Analyst
Progent's CISSP-premier cybersecurity consultants can assist businesses of any size with any facet of information system security. Progent can help implement efficient cybersecurity solutions that guard a small business against advanced malware attacks or Progent can plan, configure, and monitor a comprehensive security strategy for hybrid enterprise networks that support onsite, remote, and mobile users accessing IT resources spread across a mix of physical sites and public and private clouds.
Engineer Remote Workers Infrastructure
Remote Workers Infrastructure Online Help
Progent can assist small and medium-size companies to plan, deploy and debug the network infrastructure required for remote workers.
24-Hour Onsite Technical Support Online Cisco Certified CCIE
Cisco Remote Access Small Office Computer Consultants
Progent's Cisco CCIE network consultants can help your business to set up, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall support, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone consulting, and CUCM/CallManager software expertise.
Remote Technical Support SCCM Security
SCCM Endpoint Protection Support
Configuration Manager automates application and device provisioning across multiple sites, centralizes security and compliance settings control, keeps track of network resources, guards against corporate data leakage, performs network health reporting, allows safe end-user self service, and delivers a single control mechanism for administering mixed-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud specialists can assist you with any aspect of designing, installing, using and troubleshooting a SCCM deployment for on-premises, cloud, or hybrid environments.
Exchange Server 2016 Migration Planning Online Technical Support
Microsoft Certified Exchange 2016 Mailbox migration IT Consulting
Progent can assist your business in all facets of your migration to Exchange 2016 such as designing high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; specifying mass storage requirements for your VMs, mailbox databases and log files; setting up hardware load balancing (HLB) for fault-tolerant client access services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
ProSight Network Health Reports Consultants
Active Directory Evaluation Technology Professional
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size businesses to obtain an objective assessment of the overall health of their IT system. Powered by some of the leading remote monitoring and management platforms available, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits help you see how closely the configuration of your core infrastructure assets conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits such as a cleaner and safer AD environment. Both versions also provide the long-term advantages of cutting-edge remote network monitoring and management technology. These advantages can include simpler management, better compliance with data security requirements, higher utilization of network assets, faster troubleshooting, more reliable backup and recovery, and increased uptime.
Altaro VM Backup with Azure Online Consulting
Technology Consulting Hornetsecurity Altaro VM Backup and Hyper-V
Altaro VM Backup from Hornetsecurity provides small businesses a dependable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud-hosted architectures and also enables cost-effective cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or on-premises services to help you to plan, install, optimize and troubleshoot a modern backup/restore solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service powered by on Altaro VM Backup technology.
ransomware data restore Engineers
Top Quality NotPetya ransomware recovery Professionals
Progent's experienced ransomware recovery experts can assist you to rebuild an IT network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Critical Security Bulletins Auditing
Critical Security Alerts Cybersecurity Organization
This page contains current updates on security threats, patches, and best practices. Call or email Progent if you need help protecting your system against the latest cybersecurity threats.
Catalyst Wi-Fi 6/6E AP Site Survey Support and Help
Top Professionals Wi-Fi VoIP phone integration
Progent's Cisco-certified wireless integration consulting experts can assist organizations to configure, manage, and troubleshoot Cisco Wi-Fi devices including Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Microsoft System Center OpsMgr 2012 R2 Network Engineer
System Center Operations Manager Configuration
Progent's Microsoft-certified consultants have over a decade of experience designing, implementing, optimizing and repairing System Center Operations Manager environments and can provide companies of all sizes expert remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can help you to plan a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs according to industry best practices for monitoring network infrastructure as well as both Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive remote or onsite technical support to assist you to remediate critical problems detected by SCOM 2012.
Immediate Catalyst Wi-Fi 6 AP Planning Technical Consultant
CCIE Expert Certified Catalyst Wi-Fi 6 AP Placement Configuration
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wireless Access Point consultants can provide economical online and on-premises support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points.
24-7 Server Management Consulting Services
After Hours Virtual Server Technology Consultant Services
With virtual server technology, companies can run multiple virtual servers on a single actual server. Virtual server technology allows businesses to enjoy all the advantages of server isolation, while avoiding the expense that goes with purchasing additional server hardware. Virtualization is the critical technology for private clouds, which offer major advantages such as reducing the costs of capital equipment, datacenter facilities, and administration while improving information security, system reliability, and disaster recovery. Other useful server management technologies include server monitoring utilities, Windows Server Update Services, and remote server management hardware. Progent's professional server management consultants can help you in all aspects of server virtualization and management to enable your company to contain costs and save time.
Ransomware Hotline Manage
Help Desk Outsourcing Network Support Companies
Progent imposes no initialization charge and requires no monthly commitment for support services delivered during normal business hours. Progent's small granularity avoids large invoices for fast fixes so you will not be tempted to permit simple problems to stay unaddressed.
Project 2019 Developer Firms
Project Server Design Firm
Progent's Microsoft engineers can provide advanced expertise in implementing, using and troubleshooting all versions of Project, Project Server, and Microsoft Project Online and can provide a wide range of cost-effective online support services based on proven best practices to help organizations of any size to receive all the benefits of this powerful project management solution. Support services offered by Progent include solution planning, installation and migration, setting up safe collaboration among onsite and remote or mobile users, network optimization, and customized webinar training classes.
Palo Alto Networks PA-5400 Series Firewalls Cybersecurity Contractors
Palo Alto Networks User-ID Protecting
Progent's Palo Alto Networks firewall consultants can show you how to select, configure, and manage Palo Alto Networks firewall appliances to create a modern security solution that spans your data center and cloud resources and protects all users anywhere with any device.
Hornetsecurity Altaro M365 Mailbox Backup Support and Setup
24/7 Support Altaro Microsoft 365 Total Mailbox Backup
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered laptops and desktops.
Consultant Flexential Data Center
Flexential Internet Data Center Consult
Progent utilizes the Flexential Tampa data center primarily to deliver private cloud hosting. Progent has a group of IT consultants located in the Tampa area, and Progent also offers online support from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware professionals, and veteran DRBC planning consultants. Progent can also help your business to plan and implement a migration to the Flexential facility by providing services such as planning system configuration, specifying hardware components, system configuration and validation, troubleshooting, setting up remote management, and educating your network staff.
Exchange 2000 Upgrade Upgrade Consultants
Microsoft Exchange 2000 Integration
Progent is among the most qualified IT consulting companies for integrating email and messaging systems powered by Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size companies receive all the advantages of Microsoft Exchange Server 2000 for typical situations such as upgrading from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and outsourcing your Microsoft Exchange 2000 Server support.
Mirial Professionals
Consultant Radvision XT5000
Progent can provide the expertise of a veteran consultant with extensive experience configuring, maintaining, and enhancing telepresence platforms from top-tier suppliers including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your internal network support group, your Internet Service Provider, and your telepresence technology vendor to help your company maximize the business value of your video conferencing ecosystem.
Lync Server 2013 high availability Specialists
Professionals Lync Server 2013 and SharePoint
Progent's Microsoft-certified consultants can assist you to assess the value of Microsoft Lync Server for your environment and can assist you to design and execute a rollout of Lync Server 2010 that centralizes the administration of Instant Messaging and Presence and improves the productivity of your office staff, telecommuters, and smartphone users. Progent's consultant's can in addition assist you to perform a smooth migration to Microsoft Lync Server 2010 from Microsoft Office Communications Server or from Live Communications Server, interface Microsoft Lync Server 2010 with Exchange Server, SharePoint, and Microsoft SQL Server, show you how to run Lync Server to enhance the collaborative functions of MS Office applications, and provide webinar training and ongoing support for Microsoft Lync Server 2010 and other Microsoft products.
Apple OS X Support Services
24x7 Apple OS X Technical Support Services
Progent's consultants offer Apple macOS and OS X users a variety of services such as workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Entourage and Exchange Server help, network protection services, and custom training. Progent can help businesses to upgrade to macOS from OS X or earlier versions of Mac OS X and Progent can provide help with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with iPhone support and iPad management, or moving to iCloud. For business environments based exclusively on macOS or OS X or for networks with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of designing, integrating and supporting a network environment that is reliable, secure, fast and able to achieve your organization's objectives.
Cisco Firepower Configuration Consultants
Firepower Firewalls Information Technology Consulting
The current ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more performance than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-premier CCIE network experts can assist you to maintain your legacy PIX or Cisco ASA 5500 security appliances or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, configure, tune, administer and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
SCCM Asset Inventory Technical Support
Top SCCM Planning Onsite Technical Support
Configuration Manager automates software deployment across multiple sites, centralizes security and compliance settings management, inventories network resources, guards against company data leakage, performs health reporting, allows safe end-user self service, and delivers a common control mechanism for administering mixed-operating system ecosystems based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud specialists can help businesses of any size with any facet of designing, implementing, using and troubleshooting a SCCM deployment for on-premises, cloud-based, or hybrid environments.
ASA Firepower Support Services
Cisco Firepower AMP Information Technology Consulting
Cisco's Firepower NGFWs Firewalls provide a significant performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and offer centralized management of advanced security features such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist you to plan and execute an efficient upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's security services to create and centrally control network ecosystems that span local offices, data centers, and cloud resources.
Security Awareness Training Support and Setup
3-2-1 Backup Rule Support and Help
Progent has identified five critical network security practices for organizations on a tight IT budget.
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