Progent's certified SQL Server developers and database administrators can provide remote consulting to help organizations of all sizes to build, manage, and maintain applications based on Microsoft's SQL Server platform and .NET framework. Progent's SQL Server experts can provide support for any facet of the application life cycle in solutions that can include small office databases to N-tier VLDB applications and enterprise-class data warehousing.
Progent can help you to plan and implement a smooth migration from a Sun Solaris-powered information environment to a network based on Microsoft Windows and capable of supporting Microsoft's popular office productivity products, commercial applications, and developer tools. Progent's Sun Solaris, Windows and Cisco consultants and software development experts can help you preserve your data and reduce productivity discontinuity by developing an efficient migration plan that protects your current investments in Solaris application and infrastructure. UNIX-to-Windows migration support services available from Progent include evaluation of existing infrastructure, transition strategy and validation, Exchange migration services, data and application porting, and processor and mass storage transition and economization.
Progent’s fault tolerant system consultants provide non-stop computing consulting, disaster recovery services, network load balancing, 24x7 interoffice access, 24x7 Internet connection design, fault-tolerant data center support, and other non-stop operations support to show your small business configure a 24x7 environment for mission-critical applications. Progent possesses the experience to develop economical, high-availability systems by deploying the expanding library of Microsoft Windows Cluster servers such as Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster Server. Progent’s Microsoft and Cisco authorized engineers can help you design a fault tolerant mutli-site network with a completely redundant Internet connection and intelligent network load balancing.
Progent's pricing model is to bill for phone service and on-premises help per minute. As a result, you are invoiced just for received support. Progent does not impose a more expensive rate for off-hours or priority service, and within California or in regions where Progent provides in-person service, Progent does not charge for travel except for emergency support where on-site time is less than 4 hours. Also, Progent imposes no initialization charge and requires no monthly commitment for support services delivered during normal working hours. Many support organizations demand substantial minimum payments or charge for each fifteen minutes or longer. Progent's small granularity does away with big invoices for quick repairs so you won't be forced to allow minor problems to fester.
Microsoft SQL Server 2005 delivers indispensable, standardized tools to computer experts and network users, reducing the complexity of creating, integrating, administering, and accessing company information and analytical programs on platforms ranging from handheld devices to corporate information systems. The complexity and integration demands of Microsoft SQL Server 2005 require a network consultant with real-world expertise and wide knowledge in designing and building data-driven, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft integration, assures you success in planning, deploying and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Progent's certified Forefront Threat Management Server 2010 and ISA Server 2006 experts can assist you to plan, install, and support an implementation of TMG 2010 or ISA Server 2006 on your network that delivers the firewall protection, speed and ease-of-use that your business needs.
The sophistication and integration demands of Microsoft Windows Servers requires a network consulting firm with practical expertise and broad familiarity with designing and building cohesive, end-to-end business technology solutions. The experience of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft integration, assures you success configuring Windows Server 2008 and Windows Server 2003 to match closely with your business objectives. Progent’s IT services can assist you with designing, installing, managing, and supporting Windows Server systems that maximize the productivity of your computer system. Progent’s consultants can help you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows Vista and other desktop clients.
For small companies interested in Progent's network support outsourcing, consulting, or troubleshooting services, phone 800-993-9400 or send email to information@progent.com.
Progent's Juniper Networks-certified network consultants can assist your company to plan and implement Juniper Firewall/VPN platforms, optimize and troubleshoot your infrastructure, and upgrade smoothly from discontinued devices to current versions. Progent's Junos OS consultants can provide support for Juniper's premier network operating system to help your business to streamline the management and improve the security of your Juniper VPN devices firewalls, and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can help organizations maintain networks that include a combination of Juniper's software platforms.
Progent can show you how to prepare and execute an efficient move to Dynamics GP/Great Plains so that you preserve your information, improve your security, enhance your analytics, take full advantage of Microsoft Office integration, and minimize business disruption by designing and executing a sensible migration strategy. Progent can also help educate new Dynamics GP users so you don't waste productivity. Progent can improve your company reports and management analytics by offering Crystal Reports help, FRx programming, and Microsoft Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to produce custom business applications and eCommerce programs that work seamlessly with Microsoft Dynamics GP.
Progent offers customized online training for an array of desktop apps and operating systems such as Office and Microsoft 365 Excel, Word, PowerPoint and Project plus Acrobat, Adobe Photoshop, Crystal Reports, and Windows 10 and 8.1. Online training provides the advantages of traditional physical classroom seminars, including immediate interaction between clients and teachers, but avoids the expenses of travel and the challenge of trying to accommodate the availability of multiple students. Offered to single students or groups of any size, Progent's live online instruction permits the trainer to run the seminar from a remote office while the students can be spread throughout an office or all over the country. Virtual education supports proven teaching mechanisms like virtual white boards, electronic hand-raising, and collaborative applications. Classes can be short and targeted to specific subjects or extended in time and wider in scope.
Progent's Support for IT Service Organizations lets you use Progent's information technology experts while retaining your own brand as a seamless extension of your IT services staff.
Microsoft Virtual Server, hosted on the Windows Server operating system and powered by technology originally produced by Connectix, provides the power needed to carry out server consolidation, software upgrade, and server quarantine projects through virtualization techniques in an enterprise-class IT network with advanced scalability, manageability, and reliability. Microsoft has targeted Virtual Server 2005 at businesses who want to improve operational efficiency in software programming and piloting, upgrading from legacy mission-critical software, and hardware consolidation. Progent's professional Virtual Server consultants can assist your business to assess and integrate MS Virtual Server.
Progent offers consulting for security evaluation products including Microsoft Baseline Security Analyzer for performing a variety of programmed system auditing scans to identify possible security gaps. Progent has broad experience with network auditing tools and can help you to make sense of testing reports and react effectively. Progent can help you design protection into your company operations, configure scanning tools, plan and implement a secure system environment, and suggest procedures to maximize the security of your IT system. Progent's security engineers are available to assist you to set up a firewall, implement safe remote connectivity to email and business applications, and integrate virtual private network. Progent's qualified security consultants can test the security of web-based software and can run comprehensive security tests of company-wide security to determine your organization's compliance with key industry security standards including HIPAA, NIST, and ISO.
Progent offers small organizations two specially designed security evaluation scanning packages that include, for a preset price, remotely administered scans of your security profile which are evaluated by expert security engineers who assess the data collected by the scan, present unbiased evaluations of your existing network security, and make suggestions for remediation. Progent has developed two complementary security evaluation scanning packages for external and internal security testing that are priced to meet the budgetary realities of small businesses while offering enterprise-class assessments of your IT network's vulnerability to attack.
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Progent’s Microsoft certified consultants provide a variety of support services for Microsoft Dynamics GP. Dynamics GP is a Microsoft accounting platform and corporate management tool based, like all Microsoft financial tools, on the scalable and familiar foundation of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest edition of Microsoft financial software in the Microsoft Dynamics GP/Great Plains line, offers an affordable tool for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Microsoft Dynamics GP is simple to deploy and configure, and with its segmented design you are able to purchase only the functions you currently require, with the option to add clients and increase capabilities in the future. Progent’s Dynamics GP/Great Plains Software consulting experts can help you install, configure and administer Microsoft Dynamics GP/Great Plains 2010 and also older versions of Microsoft Dynamics GP.
Progent can assist you to design an upgrade to Teams from Skype for Business and install, manage, and troubleshoot a cloud or hybrid deployment of Microsoft Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.
Progent's certified SharePoint 2019 and SharePoint Online consultants can provide affordable online and onsite expertise, software development, and troubleshooting services for organizations of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from earlier versions of SharePoint. Progent can assist customers plan and carry out an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines onsite and cloud-based infrastructure into a cohesive information management solution.
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Progent’s expert software programmers, relational database architects, and project management consultants can help large businesses to carry out development programs for Windows, Linux, or Web applications. Progent's co-sourcing services include access to seasoned program managers for advanced planning and program co-ordination or Progent can assist clients plug expertise gaps by providing relational database designers and programmers skilled in building RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can assist businesses to incorporate SharePoint with other applications like SQL Server and Excel to build data-intensive intranets and portal sites. Progent also offers experience with web development tools and can help clients to create, enhance, troubleshoot, or port web applications to utilize the most current web technology.
Cisco's security and offsite access technology for small to mid-size companies represent a full range of easy-to-administer protection hardware and software to let you protect your entire network infrastructure. Cisco's Virtual Private Network product family includes routers, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's professional consulting staff includes experienced specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security solutions that fit most closely with your corporate objectives.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to provide web-based management and comprehensive protection for your inbound and outbound email. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter acts as a preliminary barricade and blocks most threats from reaching your network firewall. This decreases your exposure to external attacks and conserves system bandwidth and storage. Email Guard's onsite gateway device provides a deeper layer of inspection for incoming email. For outbound email, the local security gateway provides AV and anti-spam filtering, DLP, and encryption. The local gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays inside your security perimeter.
Progent can assist small and mid-size businesses to install endpoint security protection systems and deliver mitigation expertise to support work-from-home employees.
Progent's Cisco-Premier network engineers can help you to run Cisco's management utilities alongside a selection of specialized third-party applications to create a complete network management strategy to keep your network operating reliably, fully utilize expensive resources, protect your data, recover rapidly from hardware breakdown or malicious attacks, and enable you to add or repurpose valuable resources intelligently and economically as your business grows.
Progent's Cisco CCIE-certified networking consultants can provide high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.
Les Kent has a 35-year track record of successful technology integration, corporate management, sales, and operations. He has demonstrated a talent for developing sophisticated IT solutions during his time as as a system architect, programmer, project manager, deployment expert, and troubleshooter for small businesses, start-ups, and global enterprises.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Cisco's Catalyst Wi-Fi controllers streamline the management of wireless LANs by unifying the configuration and management of Wi-Fi access points, tuning Wi-Fi throughput by reducing the impact of RF congestion, improving wireless availability with rapid failover, and hardening data security by identifying cyber threats and filtering traffic content based on user type and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco wireless LAN controller appliances to manage and monitor wireless networks of any size. Progent can help you to administer and debug your existing Cisco Wi-Fi solution or implement an efficient migration to Cisco's latest Wi-Fi controller solutions.
The experience of Progent's certified Windows Server consulting team, with an average of more than 10 years of support in Microsoft technology, assures you success in identifying the edition and configuration of Windows 2003 Server that matches most closely with your business goals. Progent can also assist you with planning, deploying, administering and troubleshooting sophisticated information technology applications based on Microsoft Windows Server 2003, and can assist your migration from Windows 2000 or Windows NT.
Progent's pricing model is to charge for remote service and in-person help by the minute. As a result, you pay exclusively for received services. Progent does not impose a higher rate for off-hours or priority support, and inside California or in regions where Progent offers on-premises support, Progent does not bill for travel time except for urgent support where on-site time is less than 4 hours. Also, Progent applies no minimum fee and requires no retainer for services delivered during normal business hours. Many service firms impose substantial minimum payments or charge for each quarter hour or longer. Progent's small granularity avoids big bills for fast solutions so you will not be forced to permit minor problems to fester.
Progent's Linux consulting experts provide small companies and developers help with managing and maintaining Linux systems that coexist with Microsoft-based technology. Progent offers your organization contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide array of expertise provides you with an easy one-stop source to show you how to build and manage a protected and reliable cross-platform connectivity and communications infrastructure that supports Linux and Microsoft interoperability by integrating Windows with major Linux variations such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Progent's support services for software and firmware patch management offer businesses of all sizes a flexible and affordable solution for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, peripherals {like printers, network infrastructure appliances like switches and Wi-Fi APs, and Internet-of-Things devices such as sensors and health monitors.
Microsoft Windows SUS enables network administrators to deploy and monitor the most recent Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, IT staff can completely and effortlessly manage the distribution of updates that are published through Microsoft Update to servers and workstations in an organization. Progent can assist you with complex details of the initial configuration of Microsoft Software Update Services such as planning the Microsoft Windows Server Update Services deployment, setting up user's computers, establishing the Group Policy settings, and making sure your Microsoft Software Update Services GPO is linked to an Active Directory container that makes sense for your network environment.
Progent can provide one-on-one education designed for people who wish to broaden their understanding of the macOS and OS X platform, Mac hardware, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also offers customized group or individual online training for macOS and Mac OS X applications.
Progent's Apple Mac support consultants can assist you with a broad array of system infrastructure issues including network architecture, off-site and mobile access, internetwork compatibility, protection, and new technologies including VoIP and fast wireless connectivity. For business networks built solely on Mac OS X or for environments that use a mix of Mac, Linux and Windows powered servers and workstations, Progent has the experience and depth to deal with the challenge of planning, configuring, and supporting a network architecture that is reliable, secure, productive and supportive of your corporate objectives. Progent can show you how to deploy Apple’s Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Xsan SAN systems. Progent can also provide skilled experts to help you with Cisco routers and switches.
The clustering technology incorporated into the Datacenter and Enterprise editions of Windows Server 2008 is radically re-engineered to streamline the deployment, setup, and maintenance of clusters that provide greater levels of network dependability, protection, efficiency, and flexibility. New or improved capabilities include cluster Validation, revamped configuration and deployment, unified cluster management, redesigned cluster infrastructure for maximum uptime, hardened security and quorum models, elimination of failure points, more storage and memory capacity, and enhancements for geographically dispersed clusters. Progent's consultants can assist your company evaluate the advantages of failover clusters, plan and implement an installation, train your IT staff to manage your cluster environment, provide continuing consulting and technical help services, and produce and test a business continuity plan.
Progent's network consultants can assist your company to streamline desktop PC update and patch management by delivering expertise with management solutions that include System Center Configuration Manager, SMS 2003, and WSUS.
Progent's Standard Help Desk Services provide a complete service desk solution that manages all facets of remote desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and reporting. Support services are offered at a significant discount from Progent's normal desktop support rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve the most issues.
Dynamics GP/Great Plains software includes analytics and reporting capabilities that let you monitor all business processes, revenues and spending, and market patterns with integrated drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting support services can help you design reports that let you analyze your business more completely, turning uncooked data into useful business information. Progent can enhance your reporting and analytics by providing Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and programming experience with VBasic, XML and other development environments in order to offer custom line-of-business software development and eCommerce applications that work seamlessly with Dynamics GP/Great Plains.
Small to middle size businesses can now enjoy all the benefits of Operations Manager 2007 and also have quick access to Progent’s Microsoft and Cisco certified IT support professionals. With Progent's economically priced IT support packages, mid-size organizations can choose a simple co-sourcing package based on System Center Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent supports Microsoft Operations Manager 2007 to provide small and midsize company networks enterprise-class reliability, protection and performance.
Progent is a Microsoft Certified Partner and has earned special competencies that include Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who earn the top customer satisfaction and enjoy the tightest working relationship with Microsoft. The understanding, capabilities, and dedication needed to achieve the status of Microsoft Certified Partner benefits Progent's customers by enabling Progent to offer your business better solutions for your IT system.
Progent's Microsoft-certified engineers offer cost-effective remote technical support and programming services to help your business to design, deploy, manage, and maintain Microsoft SharePoint 2010 installations that can include web sites that can function as intranets, extranets, document management applications, wikis, data marts, business analytics, enterprise-wide search engines, Visio-driven workflows, and other utilities to support and improve teamwork. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with other databases and with Microsoft's familiar office productivity programs including Excel, Word, Outlook, and Visio. Progent can help you to upgrade from previous versions of SharePoint or adapt a mix of web applications into a unified and easily managed SharePoint 2010 environment.
Progent’s colocation center support services are designed for companies with equipment located at IDCs or data center colocation hosting facilities and requiring timely on-site assistance at the colocation facility plus off-site support from Microsoft and Cisco Certified experts. Progent provides a full array of IDC and data center and co-location consulting services such as network architecture analysis, Windows and Linux server integration and maintenance, tech support for server and communications infrastructure, development and installation of fault tolerant configurations, architecting and implementing layered security structures, firewall integration and troubleshooting, designing load balancing environments, and creating fault tolerant server cluster systems.
DoubleTake/Carbonite Software publishes a selection of tools designed to provide small companies a variety of affordable alternatives for replicating and restoring vital workloads such as Microsoft Exchange Server, SQL, Blackberry, and SharePoint. Progent’s business continuity planning consultants have in-depth experience integrating DoubleTake/Carbonite products into small business IT systems to create a high state of availability and disaster recovery capability at an affordable cost.
Progent can help you to design an upgrade to Microsoft Teams from Skype for Business and install, administer, and debug a cloud-based or mixed implementation of Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.
Progent's certified Windows 2000 consulting staff can help you enhance the functionality of your existing Windows 2000 Servers and can streamline system administration, provide tech support and troubleshooting, and strengthen security. Progent can also show you how to create, rationalize, and implement a plan to migrate from Microsoft Windows Server 2000 to Microsoft Windows 2003 Server. Progent is expert in setting up test installations to reduce the technical risk associated with moving to Windows Server 2003 by identifying possible hardware and software compatibility problems.
Cisco's Small Business series of access points are Linux-powered devices engineered as entry-level wireless APs for small offices. Progent's Cisco CCIE-certified Wi-Fi network infrastructure consultants can provide remote or on-premises configuration and debugging services to help you to plan, configure, upgrade, tune, administer and troubleshoot Cisco Small Business wireless AP deployments of any scale or architecture.
Medium-size businesses can enjoy all the benefits of Microsoft Operations Manager and have fast access to Progent’s Microsoft and Cisco Premier Certified network consulting experts. Thanks to Progent's affordably priced IT support packages, mid-size organizations can select a basic co-sourcing package based on System Center Operations Manager 2007 with network monitoring, proactive warnings, comprehensive reporting, Help Desk support, and online service. For companies with line-of-business environments who need zero-downtime networking, Progent offers a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft Operations Manager to provide medium-size business networks enterprise-class availability, security and productivity.
Progent's certified consultants can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, develop test systems and migration strategies, optimize your network for on-premises, multi-site, cloud-based, and partial-cloud datacenters, educate your IT support team, create an enterprise-wide security strategy, streamline network administration, help with creating applications, and build and validate a DR/BC plan.