For small organizations interested in Progent's IT outsourcing, design expertise, or troubleshooting offerings, phone 800-993-9400 or send email to information@progent.com.
ProSight Enhanced Security Protection services offer affordable in-depth protection for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint control, and web filtering via cutting-edge tools packaged within a single agent accessible from a unified control. Progent's data protection and virtualization experts can assist your business to design and implement a ProSight ESP environment that addresses your organization's specific needs and that allows you prove compliance with government and industry information protection regulations. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for immediate attention. Progent can also assist you to set up and verify a backup and restore system such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack like ransomware.
Progent can assist your business to plan an upgrade to Microsoft Teams from Skype for Business or Lync Server and configure, administer, and debug a cloud or mixed deployment of Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.
Progent can provide cost-effective online support to help businesses to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can help you with every phase of Amazon AWS integration including needs analysis, readiness assessment, architectural design and review, testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance.
Progent's Microsoft-certified consulting experts have over a decade of background planning, deploying, optimizing and fixing SCOM environments and offer organizations of any size expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to plan a topology for SCOM 2012 servers that delivers the performance and availability needed to watch over your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent can also help you to import and set up SCOM 2012 management packs according to best practices for tracking network fabric as well as Microsoft and third-party applications and services. Also, Progent can provide fast remote or onsite technical support to help you to remediate serious issues detected by SCOM 2012.
Progent's Duo service plans incorporate Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication (2FA). Duo enables one-tap identity verification on iOS, Android, and other out-of-band devices.
Progent's Cisco certified Wi-Fi consultants can provide affordable online and onsite support for legacy and current 802.11ac Aironet wireless access points and Progent can assist your business to design and maintain wireless solutions that include indoor and outdoor/industrial Aironet APs.
Progent's certified SonicWall firewall consultants can show you how to deploy, manage, and tune SonicWall firewall/VPN products including the current SonicWall TZ and NSa families of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified network security experts can show you how to incorporate SonicWall security gateways into an end-to-end network protection solution and design security into your corporate practices.
Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a dependable and budget-friendly platform for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted environments and also supports cost-effective backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or onsite consulting services to assist you to design, deploy, manage and debug a comprehensive backup/restore solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup.
Progent's ProSight Email Guard uses the technology of leading data security companies to provide centralized control and world-class protection for your inbound and outbound email. The hybrid structure of ProSight Email Guard combines cloud-based filtering with a local security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most threats from reaching your network firewall. This reduces your vulnerability to external threats and saves network bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a deeper level of inspection for inbound email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The onsite gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends inside your corporate firewall.
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built specifically for law practices. Progent offers remote guidance from NetDocuments experts to help your law firm to design, deploy, manage, optimize, or troubleshoot a document management system (DMS) solution based on NetDocuments.
The QTS Internet Data Center is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are now utilizing the QTS data center as a colocation facility or if your business is considering migrating your primary or disaster recovery equipment to Herakles/QTS, Progent can provide a variety of cost-effective services including colocation migration, system deployment and updates, infrastructure optimization, comprehensive project management services, virtualization expertise, remote monitoring, streamlined system administration, software programming, disaster recovery planning and testing, security assessment, and the support of Progent's Test Lab.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files residing on your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered endpoints.
Progent's certified Windows Server 2022 experts can help your organization to design and implement a cost-effective upgrade to Windows Server 2022 using an on-premises deployment architecture or a hybrid model that integrates cloud-based Windows Server on Azure with an on-site installation of Windows Server 2022.
Small to middle size companies can now get all the advantages of Operations Manager and also have quick access to Progent's Microsoft Premier IT consulting experts. With Progent's affordably priced IT support programs, small organizations can select a simple System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent supports System Center Operations Manager to offer small business information systems world-class availability, security, and productivity.
Work at Home Integration Information Technology Management
System Center 2016 Data Protection Manager provides near-continuous backup and easy recovery capabilities for Microsoft networks. Data Protection Manager 2016 delivers application-aware protection for critical platforms such as Microsoft SQL, Exchange Server and SharePoint, backs up Windows and Linux VMs, works with VMs hosted by Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified experts can help businesses of all sizes to plan, deploy, administer, and repair an enterprise-wide backup/recovery system powered by System Center 2016 Data Protection Manager. Progent can help you to migrate from an older release of DPM or from an outdated solution, and Progent can optimize your SCDPM 2016 ecosystem for on local, colocated, cloud or hybrid deployment models. Progent offers remote or onsite support and can deliver as-needed guidance to resolve technical bottlenecks or deliver end-to-end project management or co-management services to help you complete your SCDPM 2016 initiative on time and within your budget.
Progent wants to find staff-level, results-oriented Microsoft certified consultants with MCSE credentials; Cisco accredited network engineers who have Cisco CCDP or CCIE certification; security consultants with CISSP or CISM or comparable security certification; and advanced system architecture consultants with experience in mobile access, wireless connectivity, fault tolerance, business continuity, data protection, and virtual servers. Progent also seeks professionals who can join Progent's staff of helpdesk service specialists and off-site troubleshooting experts. In addition, Progent is hiring experienced managers who can operate productively in Progent's high-growth, virtual office culture.
Progent can assist small and mid-size companies to implement unified remote endpoint management platforms for maintaining endpoints used by at-home workers.
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to promote top performance and maximum availability for key applications by providing unified, mixed-platform monitoring of physical and virtual resources installed throughout on-premises datacenters and private and public clouds. Progent's SCOM consulting group can provide world-class remote and onsite support to assist businesses of any size to design, integrate, tune, enhance and troubleshoot Operations Manager 2016 deployments. Progent can assist you to move to SCOM 2016 from older releases or from different IT infrastructure monitoring platforms, or combine a variety of monitoring systems into a unified infrastructure management solution. Progent can also show you how to extend your SCOM 2016 environment to include resources based in public clouds including Microsoft Azure and Amazon AWS.
Progent's Cisco Meraki wireless AP consultants provide remote and onsite support services to assist businesses of all sizes to design, deploy, manage, upgrade or debug Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist you to set up and support Cisco's Meraki-based Wi-Fi infrastructure for environments that can range from a telecommuter's home or a branch office to a campus or a multi-site enterprise. Progent can also help you to configure other Cisco technology including Catalyst and Nexus switches, routers and firewalls to build a cohesive network infrastructure that delivers the same connectivity, performance, security compliance, manageability and uptime for wired and Wi-Fi users regardless of their location or computing device.
Forefront Threat Management Gateway 2010 is based on the powerful security capabilities of Microsoft ISA Server 2006 and offers a centrally managed Internet gateway that acts as a single-server platform for a variety of security features such as an application layer and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, Virtual Private Network management, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 provides advanced web security reporting capabilities, permits customized reports generated by SQL Server, works with Active Directory to simplify policy enforcement, and can be installed as a virtual machine to lower expenses and improve availability. Progent's Microsoft-certified consultants can help your company to plan and execute test and production implementations; interface Microsoft Forefront Threat Management Gateway with Windows Server 2008, AD, SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; set up Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual machine with Windows Hyper-V; and provide continuing support and troubleshooting. Progent can also assist you to upgrade economically to Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
Progent's Sun Solaris platform support experts provide small businesses and software developers help with administering and supporting Solaris environments that run with Microsoft-powered networks. Progent can give your organization access to Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This wide array of experience provides you with a convenient single source to help you create and maintain a protected and reliable cross-platform network and communications environment that supports Solaris and Microsoft interoperability by integrating MS Windows with popular variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
important characteristics of Dynamics GP/Great Plains software include a modular structure that allows you to buy just the functionality you require, a standards-based architecture based on Microsoft technologies to safeguard your investment and provide a highly integrated environment, enhanced reporting capabilities that allow you to monitor all operations, income and expenses and sales trends, integration with Microsoft Office to speed access to corporate information, the ability to integrate data from virtually any database or workstation application into Microsoft Dynamics GP, plus an open design that makes it possible to develop custom programs. Progent can show you how to set up and maintain a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can offer expert GP support professionals to help you convert the powerful features of Microsoft Dynamics GP/Great Plains business accounting software into a productive business management solution.
If your business does not need urgent remote support but you think you will require assistance with your information system soon, you can save time and money and ensure that the right expertise will be available when you require it by getting in touch with a Progent sales specialist and registering as a client. For more information, phone 800-993-9400 or send email to information@progent.com.
VMware's NSX virtual network platform enables you to create entire networks in software. NSX permits virtual networks to be provisioned instantly and administered with a high degree of automation regardless of the physical components making up the underlying network infrastructure. VMware Site Recovery Manager (SRM) supports automated recovery, application mobility, and non-intrusive site relocation, failback and re-protect. SRM also permits non-intrusive testing for disaster recovery, upgrades and fixes and can generate audit reports to confirm complete service restoration, validate Service Level Agreements and demonstrate compliance. When integrated with VMware's NSX network virtualization technology, VMware Site Recovery Manager can rapidly restore the entire logical network topology at the secondary datacenter. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to assist your organization to design, configure, test and manage a disaster recovery solution powered by VMware Site Recovery Manager and VMware NSX.
Progent's Palo Alto Networks firewall consultants can show you how to choose, configure, and manage Palo Alto Networks firewalls to provide a modern security solution that spans your data center and cloud-based resources and guards all users anywhere with any device.
Progent's application developers have worked for 20 years with .NET tools and the Visual Studio development system and are able to build or modernize .NET apps quickly and affordably.
Progent's expert support team can help you define and deploy an efficient in-place Microsoft Exchange 2007 migration plan that avoids productivity downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-site upgrades, Progent has the knowledge and experience to complete your move rapidly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and consulting services include assistance with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging implementations powered by Exchange 2007 Server.
24x7 Cloud Migration installation and Administration
Progent's Power BI experts can help your business to design, install, maintain, enhance or debug your Power BI environment. Progent can also assist you to prep your source data for Power BI visualizations. Progent can assist you build and manage a local, cloud based, or hybrid network model for Power BI.
Progent's Wi-Fi site survey and predictive modeling make it easy to design, deploy and troubleshoot a Wi-Fi network customized for your environment, providing your business a WLAN that delivers the reception, speed, capacity, Quality of Service, data protection, and roaming capability your business needs. Wi-Fi survey services from Progent include online predictive analysis for planning a wireless LAN and on-premises site survey services for validating, tuning, and troubleshooting an operational Wi-Fi LAN.
Progent's certified consultants can provide remote and onsite consulting expertise to help your company to manage, support, and repair computers based on Microsoft Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, network security, disaster recovery, online access, mobile device integration, Wi-Fi network design, and 24x7 network monitoring.
Progent can provide cost-effective remote support for all editions of Microsoft Office Access including desktop and browser-based versions and offers advanced assistance for Access application development, database migration, performance tuning, report design, and troubleshooting. Progent also offers tailored webinar training for Access development and database management.
Progent's Microsoft-certified professionals can help you to assess the advantages of Windows Server 2012 R2 for your organization, create pilot environments and migration strategies, optimize your network infrastructure for local, multi-site, cloud-based, and partial-cloud environments, train your IT support, team, develop a corporate-wide security strategy, streamline network management, assist with creating applications, and generate and test a DR/BC plan.
Configuration Manager automates application and device provisioning at scale, streamlines security and compliance settings management, inventories network resources, guards against corporate data leakage, performs health reporting, allows secure end-user self service, and delivers a single point of control for administering multi-OS networks running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud experts can help businesses of any size with any facet of planning, implementing, operating and repairing a System Center Configuration Manager deployment for on-premises, cloud, or hybrid environments.
Progent's Cisco-certified Wi-Fi networking consultants offer online and onsite consulting and support services to assist your organization to plan, install, administer, tune, and repair wireless deployments that utilize Cisco's Meraki APs. Progent's experts can also help you to design and implement hybrid environments that combine on-premises and cloud-hosted services and that deliver seamless connectivity, enhanced security and compliance, streamlined management, and consistent operation for all your wired and wireless devices.
System Center 2016 provides major enhancements in the management of hybrid cloud networks by offering advanced support for Windows Server 2016 servers, Windows 10; seamless integration of multi-OS environments that incorporate Linux, Hyper-V and VMware vSphere; and expanded cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting team offers advanced online and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help you to design and configure a new deployment of Microsoft System Center 2016, extend or tune your current one, migrate smoothly from a prior version of System Center, or troubleshoot your System Center environment.
Progent's Microsoft-certified consultants offer technical help and network consulting expertise for Exchange Server 2003, Windows Server 2003, and for the complete line of Microsoft server platforms. Progent's upgrade, integration, administration, and support services for Exchange 2003 Server include planning, deployment, documentation, onsite and off-site technical support, Help Desk Call Center support, expert security consulting, and comprehensive network management outsourcing.
SQL Server 2016 offers major enhancements in performance, capacity, security and compliance, uptime, mobile computing support, plus built-in analytics and reporting. New features include PolyBase for processing structured and unstructured files in one appliance for data warehousing, R language support, Always Encrypted mode, Mobile Report Publisher, and seamless management of local and cloud-based resources. Progent's Microsoft-certified consultants can provide online and onsite expertise to help organizations of all sizes to deploy, manage or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft platforms such as Windows Server, Exchange Server 2016, SharePoint Server, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E WAP experts offer affordable online and onsite help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points.
Cisco's Catalyst line of wireless controllers simplify the management of Wi-Fi LANs by unifying the provisioning and control of Wi-Fi access points, optimizing wireless performance by limiting the effect of RF congestion, enhancing wireless uptime with fast failover, and hardening security by identifying cyber threats and analyzing traffic content based on user type and locale. Progent's Wi-Fi consultants can assist you to deploy Cisco wireless LAN controllers to manage Wi-Fi LANs of all sizes. Progent can help you to administer and troubleshoot your current Cisco-based Wi-Fi environment or implement an efficient transition to Cisco's latest wireless controller solutions.
Progent's Microsoft and Cisco authorized Consultants provide three ways to help mid-size and large organizations create an efficient and productive internal Computer Support Helpdesk. Progent's consulting services include ROI evaluation, process analysis and improvement, management reporting, education of in-house personnel, and documentation of processes. Progent's Software Selection and Deployment Support Services help companies sift through the numerous top level Help Desk software packages on the market and decide which products might be too costly, miss critical capabilities, or align poorly with your organization's corporate culture. Progent also offers temporary staffing for organizations who need to reinforce their internal Help Desk staff for occasional tasks or to substitute for absent or indisposed workers.
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for piloting line-of-business applications, creating cost-effective migration procedures, assessing and optimizing performance, planning or validating disaster recovery strategies, resolving compatibility problems, and establishing training environments for the latest products and technologies. For Progent clients who lack adequate in-house resources to assemble proper test environments, the lab cuts capital costs and engineering risk while keeping vital IT initiatives on schedule.
Progent's staff of Microsoft and Cisco Premier experts average more than ten years of hands-on professional background, at the front lines of network service, performing a wide range of technical projects for a large array of businesses. Each Progent consultant shares a refined collection of personal best practices that are incorporated into company-wide leading practices training that Progent instills in its support personnel. This means that you get not only world-class technical skills, but also a support engineer with proven methods for applying technical knowledge to solve actual network problems rapidly.
Progent can provide the expertise of certified engineers and experienced software developers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery specialists, and certified security consultants to assist your business to evaluate the likely advantages of Microsoft SQL Server 2012 for your organization, set up test systems at your datacenter or at Progent's test lab, plan and carry out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from legacy database solutions, and define an efficient and safe network infrastructure that lets you realize the full business benefit of Microsoft SQL Server 2012.
MS Communications Server provides IM and Real Presence in a scalable, enterprise-grade solution offering enhanced protection, seamless integration with other Microsoft products, an extendable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can realize lower costs and elevated operational efficiencies, increased worker productivity, and better IP protection with this easy-to-manage, highly available solution. Effective implementations of Office Communications Server call for careful planning and consideration prior to roll out. Progent's Microsoft-certified professionals can provide the skill necessary to deliver all the advantages of Office Communications Server throughout your whole organization.
If your company operates a UNIX, Linux, or Sun Solaris environment or a mixed-platform computer system, Progent's CISA and CISM-certified consultants can assist your whole organization in a wide array of security areas such as security management practices, security architecture and strategies, access control systems and techniques, software development security, business processes security, hardware security, communications, infrastructure and web security, and disaster recovery preparedness. CISA and CISM stipulate the basic skills and worldwide standards of knowledge that information security professionals are expected to master. These certification offer executive management the assurance that consultants who have earned their CISM, CISSP or ISSAP certification have the experience and knowledge to deliver effective security management and engineering services.
Progent offers IT support for mid-size companies with 100 to 250 network clients. The mid-size company or work group has typically been an overlooked part of the market for IT consulting expertise. The overhead and service access practices of major outside support firms make them excessively costly for the typical mid-size company or small medium business (SMB), which usually relies on a minimal IT budget with which to support an IT system whose advanced technology and sophistication are frequently similar to the information systems of much bigger companies. Progent's support delivery model, which takes full advantage of online support, virtual office infrastructure and proactive network monitoring, significantly reduces the IT support costs of a small-medium business while providing the small company with big-company service from certified, world-class consultants with background in a wide range of midsized business network solutions. If your mid-sized organization or small business is looking for the quality of network help appropriate for a mid-size office without paying enterprise prices, you need Progent.
Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to design a disaster recovery system built around Microsoft's most advanced Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using industry-standard equipment, Virtual Machine Load Balancing for improving the speed and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, affordable creation of a failover cluster quorum witness.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status as a result of thorough examination and extensive work with network security architecture. ISSAP security experts possess in-depth understanding of access management mechanisms and techniques, phone system and network security, cryptography, requirements analysis, business continuity planning (BCP) and DRP, and physical security. Progent's ISSAP-certified security specialists can assist your business with all aspects of secure network architecture.
Secure Application Publishing with Internet Security and Acceleration Server 2006 provides more control over intranet applications while supporting increased productivity by making these applications accessible to authorized remote users. ISA Server helps protect corporate applications, services, and information across all network components with stateful packet inspection and powerful publishing tools. Progent's Microsoft-certified ISA Server 2006 consultants can show you how to design, deploy, set up, and maintain ISA Server on your network so your business achieves a smart and economical balance of protection, convenience, and speed.
Fortinet next-generation firewalls (NGFWs) are industry leaders in offering top throughput for SSL/TLS inspection. Progent's Fortinet FortiGate firewall consultants can assist you to integrate your Fortinet FortiGate firewalls to protect your digital resources at the network perimeter, within the data center core, at branches, and in the cloud.
By using virtual server technology, companies are able to operate many virtual servers on a single physical server. Virtual server technology allows businesses to gain all the advantages of server isolation, while avoiding the costs that goes with purchasing extra server hardware. Virtual servers are the enabling technology for private clouds, which offer important advantages such as lowering the costs of capital equipment, datacenter facilities, and administration while enhancing information security, system reliability, and disaster recovery. Other key server management options are server monitoring software, Microsoft WSUS, and remote system management cards. Progent's professional server management experts can help you with all areas of server consolidation and administration to allow your company to cut expenses and conserve time.
Years of background delivering Microsoft support and Cisco network consulting has allowed Progent to develop an unmatched capability for serving branch offices that require network service with the responsiveness common to with small companies but which includes professional client interaction, thorough documentation, and compliance with corporate IT protocols. If your enterprise maintains a sales office situated anywhere in or any region covered by Progent's engineers, Progent can offer a broad range of in-person and on-line IT consulting services and network architecture expertise.
Progent's Symantec consultants can help you support legacy Symantec firewall and Symantec VPN appliances including the Symantec Raptor and VelociRaptor line or show you how to migrate to more recent firewall solutions. Progent can also enable you to design and execute a comprehensive security strategy that can include firewall/VPN devices and utilities, outsourced security and network defense services, server and application monitoring software, and formal policies and processes. Progent has the skill to be your one-stop resource for on-going network support, administration, education, and security expertise.
Progent has 20 years of experience helping small and mid-size companies to plan, implement, tune, administer, and debug computer networks that support a remote workforce.
DoubleTake/Carbonite Software offers a family of tools intended to deliver small companies a range of cost-effective solutions for replicating and restoring vital applications such as Exchange Server, SQL, RIM Blackberry, and Microsoft Office SharePoint. Progent's disaster recovery planning experts have extensive experience incorporating DoubleTake/Carbonite products into small company IT networks to create an advanced state of availability and business continuity readiness at an affordable price.
Progent's ransomware experts can assist your business to assess your ransomware vulnerability, monitor and protect your network, assist with negotiating a settlement with a hacker, and reconstruct an information system victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Progent can provide a wide array of economical remote and on-premises support services to assist you to deploy, administer, and troubleshoot workstations and handhelds powered by Microsoft Windows, Apple macOS/OS X, iOS, Android, or Linux.
Fortinet next-generation firewalls (NGFWs) are leaders in offering top performance for SSL/TLS inspection. Progent's Fortinet firewall experts can assist your business to deploy your Fortinet FortiGate security appliances to safeguard all your IT assets at the network perimeter, within the data center core, at branches, and at the cloud edge.
Progent's application experts have worked for 20 years with .NET technologies and the Visual Studio development system and are able to create or enhance .NET apps rapidly and affordably.
If your company computer system combines Linux technology technology with MS Windows, Progent can assist you to integrate your servers into a unified environment that allows all your operating systems to coexist for easy administration, transparent information exchange, high reliability, enhanced throughput, and tight protection. Progent's UNIX/Linux and MS Windows integration assistance services include network architecture configuration and service, consulting for Windows services for UNIX, online server monitoring and management, remote network help and troubleshooting, in-person technical support, and Help Desk Call Center support.
Progent's certified security consultants can perform NodeZero-powered threat assessments to make sure your security defense systems and policies are properly configured and effective.
Remote continuous monitoring, automated alarms, and periodic analytical reporting are crucial to maintaining the health of your network and avoiding preventable and expensive disruptions. Remote Monitoring and Management solutions have advanced so far that companies of all sizes can afford a degree of protection that was once reserved for enterprises. Progent offers several Remote Monitoring and Management options available as low-cost service packages designed to assist your company to detect and resolve a an array of network problems before they can disrupt productivity.
Key characteristics of Microsoft Dynamics GP accounting include a modular structure that allows you to license only the components you need, a standardized foundation built on Microsoft technologies to protect your investment and offer a tightly interconnected environment, enhanced reporting capabilities that allow you to monitor all operations, income and spending and sales trends, compatibility with Microsoft Office to speed access to business information, the ability to process data from almost any db software or workstation application into Microsoft Dynamics GP, plus an open design that makes it possible to develop custom applications. Progent can show you how to set up and maintain a reliable, protected server and communications network to support Dynamics GP, and can offer expert GP consultants to help you turn the powerful features of Dynamics GP/Great Plains accounting into a productive business management solution.
Progent's computer outsourcing support offerings for small companies include designing Windows XP, .NET, and Microsoft BackOffice environments, coordinating migrations Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk services, remote and in-person troubleshooting, fixing stubborn IT issues, and producing a comprehensive security plan. Progent can help you enhance system reliability and performance via fault-tolerant technologies, redundant network topology, and proactive network monitoring. Progent also provides special project assistance for major migrations and can assist with requirements assessment, resource identification, BOM production, vendor qualification, purchasing coordination, and full documentation. Progent's IT outsourcing service also includes education for office productivity software such as Microsoft Office XP.
Progent can help small and medium-size companies to configure cybersecurity protection solutions and provide mitigation services required for offsite workers.
Progent is committed to information transfer from Progent's support experts to customers. By teaching customers to deal with problems that are within their comfort zone, Progent is able to concentrate on delivering high-value services where Progent faces little competition. Small companies who work with familiar freelance consultants or who employ internal IT staffs benefit when Progent transfers information about critical technology and tested processes to make their networks more reliable, secure, and productive.
Stealth intrusion testing is a key part of any comprehensive IT system security strategy. Progent's security professionals can perform extensive intrusion tests without the knowledge of your company's in-house IT staff. Stealth penetration checking shows whether current security monitoring tools such as intrusion detection warnings and event history monitoring are correctly set up and actively observed. Progent can implement ongoing autonomous penetration testing to map your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, harvested credentials, skipped patches, and dangerous product defaults can be chained together by threat actors into the multi-front attacks common to the latest versions of ransomware.
Microsoft 365 Exchange Online allows you to utilize cloud-based virtual machines, mailboxes and other Exchange infrastructure to reduce hardware costs and management hassle. You can deploy Exchange Online to host all your Exchange mailboxes, or you can integrate a hybrid solution that incorporates both local and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly online support to help your organizations to assess the benefits of Microsoft 365 Exchange Online, plan a solution that fits your business needs and budget, carry out an efficient move from your current Exchange system to one that incorporates Microsoft 365 Exchange Online, train your IT team and users, and provide ongoing consulting and troubleshooting.
Microsoft Operations Manager Example Application MOM Case Studies
Before Progent's Microsoft Operations Manager solution, system issues were approached reactively, once workers complained about them. With the help of proactive, automated warnings and trend reports sent by MOM, Progent is now able to anticipate network problems before they becomes serious enough to impact network availability. Because of MOM, Progent can resolve potential problems before customers know that the problems are there. Progent has background with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small business networks enterprise-class service continuity, security and performance.
Progent can assist your organization to prepare for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to Configuration Manager 2012 from an older change management platform or help you to modify your current SCCM 2012 environment to support your changing business needs. Also, Progent can assist you to create a software foundation that fully supports SCCM by providing expertise with associated Microsoft technologies such as Active Directory Domain Services (ADDS), Microsoft SQL SSRS, and IIS.
Les Kent has a 35-year track record of successful technology integration, business administration, marketing, and operations. He has shown a talent for creating elegant information technology solutions while working as a network architect, application developer, project manager, implementation expert, and troubleshooter for small businesses, new ventures, and major corporations.
Progent is among the most qualified network consulting firms for creating email and messaging solutions powered by Microsoft Exchange 2000. Progent specializes in helping small and mid-size businesses derive all the advantages of Microsoft Exchange 2000 for typical scenarios such as upgrading from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 support.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist your business to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Progent can assist small and mid-size companies to configure collaboration software to make it easy for their telecommuters to engage in productive teamwork with fellow workers and clients.
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files residing on your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows endpoints.
If your company runs a Solaris environment or a multi-OS computer system, Progent's CISM and CISSP-certified consultants can help your whole enterprise in a broad array of security topics including security administration procedures, security design and models, connection control systems and techniques, applications development security, operations security, physical security, communications, network and web security, and workplace recovery planning. CISM, CISSP and ISSAP define the fundamental skills and international standards of performance that network security professionals are required to master. These accreditations offer IT management the assurance that consultants who have earned their CISM or CISSP qualification have demonstrated the background and knowledge to offer effective security management and engineering help.
After Hours Help Desk Outsourcing Outsourcing Companies
Progent's experts can provide Apple macOS and OS X users a variety of services such as desktop support, Apple macOS and OS X consulting, Mac integration with Windows environments, Microsoft Entourage and email expertise, security services, and custom training. Progent can assist businesses to migrate to macOS from OS X or earlier versions of Apple Mac OS X and Progent can offer help with Apple macOS and Mac OS X application software. Progent can also assist you with Apple iPhone integration and iPad synchronization, or moving to iCloud. For business environments built exclusively on macOS or OS X or for systems with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of designing, integrating and supporting a network infrastructure that is available, secure, efficient and able to achieve your company's business goals.
Progent can help your business in all facets of your upgrade to Microsoft Exchange Server 2016 such as planning HA system topology for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining storage capacity required for your virtual machines, databases and log files; configuring HLB for high-availability CAS services; designing, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).