Computer Support for Small Businesses
Outsourced Services Packages
Datasheets and IT Outsourcing/Co-sourcing White Paper
Additional Topics of Interest
Emergency EMail Virus Network Outsource
Open Now Microsoft Exchange 2010 System Repair
Progent's Microsoft-certified professionals have more than 10 years of background providing unified communications support for companies ranging from small businesses to large corporations. Progent provides affordable support for all versions of Microsoft Exchange Server to strengthen email and virus protection, configure high availability email systems, and implement remote and mobile email connectivity. Progent’s Microsoft Exchange consulting services can help you in planning and implementing a migration from a legacy SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange 2016 Server. Progent also offers support for Windows 8, Windows 7, Vista, and Windows XP desktops running Outlook and can show you how to configure Microsoft Outlook Web App for all major web browsers. For e-mail virus protection, spam filtering and data data leak prevention, Progent offers Email Guard security services.
Symantec Raptor Intrusion Detection
Security Tech Services Symantec Firewall
Progent's Symantec consultants can assist you to support legacy Symantec firewall and VPN products including the Raptor and VelociRaptor line or help you migrate to more recent firewall/VPN solutions. Progent can also help you create and implement a complete security strategy that can include firewall/VPN appliances and utilities, outsourced security and virus defense services, system monitoring software, and documented policies and enforcement procedures. Progent has the expertise to be your one-stop source for on-going network help, administration, education, and security expertise.
Server Monitoring IT Services
24x7 Network Remote Technical Support
Even if your business has a small network services staff and a limited IT budget, your information network can still have the same high reliability and performance that once needed a large in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified IT professionals, the most recent network management products for 24x7 monitoring and alerts, and economical service packages such as a help desk call center to keep your vital business applications and hardware up and running.
Information Risk Assessment Engineers
Internal Security Scan Professionals
Progent has put together two ultra-affordable service bundles designed to enable small businesses to get an independent network security assessment from a premier security engineer. With Progent's External Security Inventory Checkup, an engineer administers an extensive examination of your IT infrastructure from outside your company firewall to uncover possible risks in the security profile you present to the public. With Progent's Internal Security Inventory Scan, a certified security professional executes a system scan from an authorized computer within your firewall to uncover vulnerabilities to internal attacks. Both security inventory services are configured and executed from a protected remote site.
UNIX Online Network Support Group
After Hours Sun Solaris Remote Consulting Services
Progent offers nationwide urgent phone support and troubleshooting services for businesses that operate UNIX, Linux, or Solaris environments or whose IT systems feature a combination of UNIX/Linux and Microsoft Windows technology. Online IT help provides maximum return for your IT budget by preserving client efficiency and shortening the hours billed for computer analysis and repair. Advanced remote support tools and experienced service specialists and engineers combine to enable Progent to handle most IT issues without squandering time and money by traveling to your site. In most of cases your network issues can be dealt with over the phone or via a combination of telephone help and online access. Progent can make available Cisco certified CCIE network experts and CISA and CISM certified security professionals to help you with the toughest system problems.
Microsoft Certified Expert Windows Server 2012 R2 Storage Spaces Integration Support
Specialists Microsoft Windows Server 2012R2
Progent's Microsoft-certified professionals can help you to evaluate the advantages of Windows Server 2012 R2 for your organization, develop pilot environments and migration plans, optimize your network infrastructure for local, multi-location, cloud-based, and hybrid environments, train your IT support, team, develop a corporate-wide security strategy, streamline network management, help with application development, and build and test a disaster recovery/business continuity plan.
Enterprise Project Management Professional
Project Implementation Consultant
For advanced project management assistance, Progent can provide the services of veteran IT professionals with decades of experience in technology management, application development, and process engineering for organizations from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers can provide project management expertise to help enterprise customers adhere to leading practices to make sure major projects are successfully completed on time and within budget.
ASA and PIX Consultants
Cisco PIX to ASA upgrade Professional
Progent's Cisco-premier CCIE network engineers can help your company to manage your existing PIX or ASA 5500 firewalls or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, deploy, tune, administer and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services
SCCM 2007 Asset Inventory Information Technology Consulting
SCCM 2007 Policy Settings Consultants
Progent's Microsoft-certified consultants can help you to support System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, enhance security, and boost productivity by making sure that critical applications are always up to date, tracking licensing, and reporting usage profiles to help you make smart purchasing choices. Once your organization is set to update your SCCM 2007 configuration management ecosystem, Progent can help you to plan and carry out a smooth move to SCCM 2012.
Urgent Dynamics GP SmartList Builder Consulting Services
Microsoft Dynamics Power BI Coding
Microsoft Dynamics GP/Great Plains accounting includes analytics and reporting features that allow you to track all business processes, revenues and expenses, and sales trends with built-in drill-down, inquiry, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting consulting services can enable you to design reports that allow you to analyze your business more thoroughly, converting raw data into useful business information. Progent can enhance your reporting and analytics by providing Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to offering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other development environments in order to deliver custom line-of-business application development and eCommerce solutions that work seamlessly with Dynamics GP.
Information Assurance Security Auditor
GIAC Certified Information systems Security Outsourcing
GIAC was founded in 1999 to validate the knowledge of IT security experts. GIAC accreditations are acknowledged by companies and government organizations throughout the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide support for any of the security disciplines covered within GIAC certification including evaluating infrastructure vulnerability, security incident handling, intrusion detection, web-based services security and security information and event management (SIEM) solutions.
Microsoft and Cisco Authorized Expert Montana Online Troubleshooting
Best New Hampshire Network Consulting Experts
Progent’s Technical Response Center offers nationwide remote support for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Certified support engineers offer phone help and remote secure computer access to isolate and repair network problems rapidly and economically. The scope of IT experience available from Progent's team of country-wide support engineers allows Progent to escalate even the most difficult problems to appropriate specialists as needed.
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ISA 2004 Enterprise Edition Server Specialist
Integration ISA 2004 Standard Edition Server
Progent’s Microsoft certified professionals offer small and medium sized businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can secure your IT system from attack by outside and inside threats. Forefront TMG and ISA Server provide deep inspection of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to uncover many attacks that can elude ordinary firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's system security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you enhance your IT security through experienced design and integration of Forefront TMG and ISA Servers. Progent's Microsoft engineers can help your company to configure Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or migrate from ISA Server environments to Microsoft Forefront TMG.
SCVMM 2012 XenServer IT Consultant
SCVMM 2012 Reporting Computer Consultants
Progent's Microsoft-certified consultants can help organizations of all sizes to follow best practices to configure SCVMM 2012 hosts and host groups, networking, storage, and libraries; plan, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can assist your business to upgrade from an earlier version of System Center Virtual Machine Manager or from another management system, and Progent can show you how you to optimize and repair your existing SCVMM environment to make sure you realize the highest possible return on investment.
Technology Professional ISSAP Certified Cybersecurity Architecture
ISSAP Certified Testing
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP status through thorough testing and extensive experience with network security architecture. ISSAP security experts have in-depth knowledge of access control mechanisms and methodologies, telecommunications and network security, cryptography, needs evaluation, business continuity and DRP, and physical security integration. Progent's ISSAP-certified security specialists can help your company with all phases of secure network architecture.
Citrix Workflow Studio Services
IT Consultants Citrix and Microsoft Hyper-V
Progent's Citrix consultants can assist you to assess the business benefits of the available versions of Citrix Essentials for Hyper-V, assist you to integrate Citrix administration tools with your Microsoft Hyper-V network, and demonstrate to you how to deploy Citrix Essentials to improve the performance, uptime, consistency, and recoverability of your virtual network while reducing the cost of equipment and support and streamlining administrative processes.
Windows 7 Upgrade Consult
Windows 7 Consulting Services
Progent's Microsoft certified engineers can help your company to pilot
Microsoft Certified Partner Network Consultant SharePoint 2019 Power BI
24-7 SharePoint 2019 Information Rights Management Computer Consultant
Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide economical online and on-premises consulting expertise, software development, and debugging services for businesses of any size who intend to migrate to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can help customers plan and execute an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines local and cloud resources into a cohesive information management solution.
Antivirus Information Technology Consulting
Anti-Virus Support
E-Mail Guard from Postini provides constantly upgraded spam and virus blocking, data filtering, and protection from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini partner and service firm. If your business is too small to purchase for a standard Postini license, you can still have access to Postini’s Perimeter Management services through Progent’s E-Mail Guard spam filtering and virus protection aggregation program. Progent’s expert e-mail security professionals can help you devise an email defense strategy that includes spam filtering and anti-virus services and processes.
Juniper Junos os Network Security Auditor
Biggest Juniper Junos Configuration Network Security Auditing
Progent's Juniper Networks-certified network consultants can help you to design and deploy Juniper Firewall/VPN platforms, optimize and support your infrastructure, and migrate efficiently from outdated devices to the latest releases. Progent's Junos OS engineers can also offer expertise with Juniper's premier network control software to help your business to simplify the management and strengthen the protection of your Juniper VPN appliances and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can help you manage networks that incorporate a combination of Juniper's OS platforms.
Sun Solaris Support Services
UNIX Consultant
Progent's Sun Solaris platform consulting services provide small companies and developers assistance with managing and maintaining Solaris environments that run with Microsoft-based technology. Progent offers your business access to Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad range of experience provides you with an easy one-stop source to show you how to create and maintain a secure and reliable cross-platform connectivity and communications environment that supports Solaris and Microsoft interoperability by integrating Microsoft Windows with popular variants of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
CISM Certified Security Management Consultant Services
Security Management Technology Professional
Progent can provide the expertise of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization defines the core competencies and worldwide standards of skill that IT security professionals are required to learn. CISM provides business management the assurance that those who have qualified for their CISM credential possess the experience and knowledge to deliver effective security administration and consulting services.
Consultant Services Email Policy Management
Technology Professional Email Bayesian Analysis
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to deliver centralized control and world-class protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The cloud filter serves as a first line of defense and blocks most threats from making it to your security perimeter. This decreases your exposure to external attacks and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper level of analysis for inbound email. For outbound email, the onsite gateway provides anti-virus and anti-spam protection, protection against data leaks, and encryption. The local gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall.
Urgent iPhone Citrix Computer Consulting
iPhone and Outlook integration Technology Consulting
Progent offers cost-effective remote assistance to assist you to design, deploy, and fix any aspect of your iOS and Windows integration efforts and is available for quick jobs to help you get past specific technical bottlenecks or long-term engagements to help you finish large-scale projects on time and within budget. Progent has experience in on-premises, cloud-based, or hybrid environments and can help you build or support a resilient, protected and efficient infrastructure that is best suited to your computing model. Progent can also provide online and onsite training to help manage and use your iOS devices in a secure, team-oriented ecosystem that optimizes the business value of your information network.
Customer Relationship Management Computer Consultants
Customer Relationship Management Configuration
Microsoft Dynamics Customer Relationship Management helps mid-market companies nurture positive client interactions. Built-in Sales and Customer Service components allow in-house staff to share data to help promote selling success and deliver consistent, effective customer service. Progent can configure the optimal server and communications infrastructure, including local and offsite wireless access, to back Microsoft CRM, and Progent's Experts Team can provide your company with a certified MS CRM professional who can help you integrate Microsoft CRM with your sales or customer service data.
Exchange 2013 DAG Professional
Computer Engineer Exchange 2013 Integration
Microsoft Exchange 2013 incorporates major enhancements to the functionality of Microsoft Exchange 2010 and delivers important innovations as well as a revamped architecture. These improvements favorably impact key IT areas like manageability, availability, compliance, operational costs, collaboration, extensibility, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to evaluate the possible advantages of upgrading to Microsoft Exchange 2013, design an efficient test and rollout strategy, and train your IT staff to manage your Exchange Server 2013 environment. Progent also offers affordable remote consulting and support and management for Exchange 2013.
24x7 Collocation Migration Computer Consultants
Colo Network Engineer
Colocation data centers make it possible for companies to share world-class data centers for housing network hardware that supports mission-critical applications and services. Progent's Microsoft and Cisco certified consultants can assist your small business with all aspects of your colocation strategy including choosing and migrating to a colo facility, creating system topology, defining hardware, on-site and on-line maintenance, establishing offsite system management, and education your support personnel.
24-Hour Cisco Certified Design Associate (CCDA) Contractor
Cisco Certified Internetwork Expert (CCIE Routing & Switching) Computer Network Support
Progent offers clients access to engineers who have earned some of the computer industry's most prized certifications. Progent believes that clients deserve to be sure that their IT support professionals have formal training plus extensive practical backgrounds so that Progent's customers can use Progent's support with trust. Often, vendor certifications such as the Cisco Certified Internetwork Experts confers priority for significantly superior vendor help than is available to uncertified consultants, enabling Progent to deliver customers a higher level of IT support. In other cases, recognized credentials such as CISSP or ISSEP for IT security can help corporate clients to show compliance with regulatory requirements by engaging the services of accredited industry experts.
Work from Home Collaboration Integration
Offsite Employees Collaboration Technology Consulting
Progent can help small and medium-size organizations to configure collaborative applications to enable their teleworkers to benefit from productive teamwork with colleagues and other stakeholders.
Computer Consultants Microsoft Windows
Configure Microsoft Office 2000
Progent’s IT outsourcing packages offer affordable computer consulting for small organizations. Whether it involves designing network architecture, creating an internal Help Desk or outsourcing a one, rolling out a new e-mail platform, monitoring your system, or creating a web-based eCommerce solution, outsourcing your IT engineering services can reduce expenses and minimize uncertainties, allowing IT support budgets to increase in a more moderate and controlled fashion than is feasible by building up a bulky, all-purpose internal IT staff. Progent’s Outsourcing White Paper and flyers explain how Progent can help you create a protected and highly available network architecture for your critical business software powered by Windows such as Office XP, Office 2003, and Office 2000.
Cisco Virtual Private Network IT Consultant
Cisco RADIUS Security Professional
Cisco's security and offsite connectivity solutions for small to medium sized businesses represent a complete array of easy-to-administer protection hardware and software to let you protect your wired and wireless information system. Cisco's Virtual Private Network product family includes routers, firewalls, and VPN solutions. Progent's expert consulting staff includes field-proven specialists with Cisco Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional certifications who can help your organization to select Cisco VPN, Cisco RADIUS Security, and additional Cisco security solutions that fit most closely with your corporate goals.
Blackberry Services
BlackBerry Desktop Manager Services
Progent offers the expertise of BlackBerry-premier professionals who can help small companies to plan, manage, and repair BlackBerry solutions affordably and successfully, doing away with the need for an internal BlackBerry specialist and reducing the cost and hassle of maintaining a mobile workforce. Progent's BlackBerry specialists offer in-depth experience working with Progent's Microsoft-premier experts, Cisco CCIE-certified engineers, and CISSP and CISM-certified security professionals. This wide range of expertise, combined with Progent's proven online service delivery model, provides small companies a cost-effective solution for integrating BlackBerry technology seamlessly into their information network.
Aironet Access Point Management On-site Support
Aironet Access Point Management Remote Support
Progent's certified wireless consulting experts can assist organizations of any size to design, implement, manage and repair Cisco Aironet Wi-Fi access point solutions to achieve the performance, range, capacity, scale, security compliance and ease of management required for transparent access between wireless and wired network infrastructure. Progent offers affordable online and onsite support for both end-of-life and current 802.11ac Aironet access points and Progent can assist you plan and maintain deployments of indoor and outdoor/industrial Aironet access points.
Ubiquiti UniFi Switch Professionals
Ubiquiti UniFi Security Gateway Consultant Services
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes a wide selection of Wave 2 Wi-Fi APs, security gateways, and switches. UniFi devices installed throughout multiple sites with any number of access points can be remotely configured and administered using Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, optimization, troubleshooting, monitoring, and analytics. Progent can provide the skills of veteran Wi-Fi professionals who can help your organization to determine the benefits of UniFi technology for your business and help you to design, install, manage, and troubleshoot your UniFi solution.
ProSight Email Guard Content Filtering Service Professionals
Email Guard DLP Engineers
Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to deliver centralized management and world-class protection for all your email traffic. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This decreases your exposure to external attacks and saves system bandwidth and storage. Email Guard's on-premises gateway appliance provides a further layer of analysis for incoming email. For outgoing email, the on-premises security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends within your corporate firewall.
Specialist System Center MOM
Engineer Operations Manager
Progent offers a selection of network support bundles for small companies. These information technology outsourcing and network monitoring services are based on the proactive problem handling abilities of Microsoft System Center Operations Manager 2007, a state-of-the-art network and system management product that tracks the availability, throughput, and safety of your network and identifies potential problems before they can disrupt your network. With Progent's affordably priced network service programs, small businesses can choose a basic co-sourcing service program built around Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution.
Microsoft Exchange Upgrade Computer Consultants
Microsoft Exchange Upgrade Online Consulting
Progent is one of the most qualified network consulting firms for integrating email and messaging solutions based on Microsoft Exchange 2000. Progent specializes in helping small and mid-size companies receive all the benefits of Exchange 2000 under typical situations including upgrading from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 support.
Security Firm Juniper SSG Series Router
Consulting Juniper SSG320M Router
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Lync Server 2013 Front End Server Consultants
MCSE Expert Certified Lync Server 2013 and SharePoint Professionals
Microsoft Lync Server 2013, now called Skype for Business, allows businesses of any size to create a manageable and protected communications environment that permits the modern Bring-Your-Own-Device computing model with IM, presence, web meetings with app sharing and whiteboard, and both IP and PSTN telephony across a wide range of desktop and handheld endpoints. Progent's certified Lync 2013 consultants and network architects can help your company to assess the business benefits of Lync Server 2013, create an in-house, cloud-based (with Microsoft Lync Online) or hybrid topology suitable for your current and long-term plans, deploy Lync 2013 in a way that expedites your return on investment, and deliver custom webinar and onsite training to your IT staff and users. Progent offers in-depth expertise in key pieces of a Lync 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help you to combine Lync 2013 with key Office and Office 365 apps including Outlook and PowerPoint.
Palo Alto Networks Security Group
Palo Alto Networks VPN Cybersecurity Company
Progent's Palo Alto Networks firewall consultants can help you select, deploy, and manage Palo Alto Networks firewall appliances to provide a next-generation cybersecurity ecosystem that spans your on-premises and cloud-based resources and guards all users at any location with any device.
Information Technology Consulting Microsoft SQL Server
MS SQL Security Services
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the fast creation of cutting-edge high-end applications that can provide your company a significant competitive edge. SQL Server provides core support for XML and the capability to communicate across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft technology, ensures you success in designing, installing and supporting Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET platform.
Specialist Microsoft Exchange 2010 Upgrade
Microsoft Exchange Server Upgrade Consulting Services
Progent's Microsoft-certified consulting experts can assist you to determine the benefits of Exchange 2010 for your company and can assist your IT staff to plan and implement a smooth migration to Microsoft Exchange Server 2010 from Exchange 2003 or Microsoft Exchange 2007 that will provide quick ROI by improving your productivity, lowering the cost of hardware and service, streamlining administration, and consolidating your key communications platforms.
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