Computer Support for Small Companies
Outsourced Services Packages Datasheets and IT Outsourcing/Co-sourcing White Paper
Additional Topics of Interest
24-Hour Private Clouds for Small Businesses Consultants
24 Hour Private Cloud Solutions Engineer
Progent's Private Cloud Hosting and Management service provides complete hosting of a small or mid-size organization's servers in a solution that delivers the highest degree of dependability and scalability and is also easy to transfer to another host. Progent's Private Cloud Hosting services are built on proven virtualization technologies that allow small and midsize companies with multi- platform environments to economize dramatically on the expense of capital investments, system support, and network administration while benefiting from world-class reliability and an unmatched level of vendor flexibility.
Engineers NetDocuments Document Management System
24x7 NetDocuments DMS Consultancy
NetDocuments (NetDocs) is a leading cloud-based document management system designed specifically for the legal profession. Progent offers online guidance from NetDocuments experts to help your law firm to plan, configure, administer, tune, or troubleshoot a document management system (DMS) environment powered by NetDocs.
Security Audits Juniper SRX100 Router
Juniper SRX240 Router Protection
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Exchange 2013 In-Place Hold IT Services
Exchange 2013 Network Consultants
Exchange Server 2013 includes significant improvements to the functionality of Exchange Server 2010 and introduces important new features as well as a revamped architecture. These enhancements favorably impact key areas such as ease of administration, high availability (HA), security, operational costs, teamwork, expandability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to evaluate the possible advantages of upgrading to Exchange 2013, create a cost-effective test and deployment strategy, and educate your IT staff to manage your Microsoft Exchange 2013 environment. Progent can also provide ongoing remote consulting and management services for Exchange Server 2013.
Technology Professional Hybrid cloud integration
Specialists Hybrid cloud integration
Progent can assist you to design and manage hybrid ecosystems that support Windows and Linux systems and applications in either cloud-centric solutions or in hybrid topologies that combine on-premises resources as well as public cloud services. To help you to integrate public cloud services with networks, Progent can provide a range of cloud migration support services that include Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has two decades of experience providing high-level consulting services remotely, and Progent can help you complete your cloud migration projects on schedule and affordably.
Office 365 AD FS Remote Technical Support
Top Quality Microsoft Expert Office 365 migration PowerShell Consulting
Microsoft has made a strong effort to enable seamless hybrid networks that combine Office 365 Exchange Online and local Exchange deployments. This allows you to have specific mailboxes located at your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can help you with any phase of planning, integrating and debugging your hybrid Exchange network. Progent's Exchange consultants can provide as-needed expertise to help you through challenging technical issues and also offer extensive project management outsourcing to make sure your hybrid Office 365 initiative is successfully completed on time and on budget.
ISSEP Support Companies
Citrix Certified Enterprise Administrator (CCEA) Technology Providers
Progent provides customers access to engineers who have earned some of the IT industry's most prestigious credentials. Progent believes that clients deserve to be sure that their IT service consultants have accredited training plus broad real-world field experience so that Progent's clients can engage Progent's support with trust. Often, vendor credentials like the Cisco Certified Internetwork Experts (CCIE) confers privileges for significantly superior vendor support than is offered to uncertified service providers, enabling Progent to offer customers a higher level of computer support. In addition, major credentials such as CISA or ISSAP for network security can help enterprise customers to show compliance with regulatory demands by engaging the services of recognized industry experts.
Online Troubleshooting Sun Solaris
Services Solaris
If your business network combines Sun Solaris platforms with Windows, Progent can help you to incorporate your IT resources into a cohesive environment that permits all your operating systems to run side by side for simple administration, seamless dataflow, high dependability, superior performance, and strong security. Progent's Solaris and MS Windows coexistence support offerings feature IT infrastructure integration and support, consulting for Windows services for UNIX, online network monitoring and management, online network support and repair, on-site technical support, and Contact Center services.
Wireless Online Help
Cisco Aironet Technical Support Services
Progent’s wireless professionals can help small organizations plan, select, test, deploy and maintain protected building-to-building wireless bridging products that integrate seamlessly into your IT network while offering a level of protection that matches or exceeds wireline connections. Progent offers experience in wireless LAN products from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can show you how to identify and install the wireless connectivity solutions that fit best with your company needs.
Emergency Windows Server 2008 Active Directory IT Consulting
After Hours Windows Server 2008 BranchCache Consulting
Microsoft Windows Server 2008 represents a major advance in making IT systems more secure and available, simpler to virtualize and administer, higher performing, and able to offer a better platform for web hosting and development. Progent can assist your business get the most from the improvements built into Microsoft Windows Server 2008 by delivering consulting, troubleshooting, education, temporary staffing, network monitoring, and security engineering services.
Exchange 2000 Upgrade Upgrade Consultant
Configuration Exchange 2000 Server Upgrade
Progent is one of the most qualified network support firms for integrating e-mail systems based on Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size companies get all the advantages of Exchange Server 2000 for typical scenarios such as upgrading from Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 administration.
Outlook autodiscover On-site Technical Support
Expert Microsoft Certified IT Consulting Exchange admin center
Microsoft supports seamless hybrid environments that combine Office 365 Exchange Online and local Exchange systems. This permits you to have certain mailboxes located at your corporate datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help you with any phase of planning, implementing and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can provide occasional support to help you through challenging technical issues and also can provide extensive project management outsourcing to make sure your hybrid Office 365 initiative is successfully completed on time and on budget.
External Security Inventory Technology Professional
24 Hour External Network Security Scan Consultants
Progent provides small businesses two ultra-affordable security inventory packages that provide, at a set price, remotely managed scans of your network security profile which are evaluated by professional information security engineers who interpret the results of the remote scan, present unbiased summaries of your existing security vulnerability, and make suggestions for improvements. Progent has developed two complementary security evaluation packages for external and internal security testing that are priced to meet the restricted budgets of small businesses while offering enterprise-quality evaluations of your IT network's vulnerability to attack.
Microsoft LCS Server 2007 Integration
Online Help Microsoft LCS Server IM
Microsoft Communications Server provides Instant Messaging and Real Presence in an extensible, world-class solution offering advanced protection, seamless compatibility with additional Microsoft products, an expandable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can benefit from cost savings and elevated business efficiencies, enhanced worker productivity, and stronger intellectual property security with this simple-to-manage, fault-tolerant IM platform. Effective implementations of Microsoft Office Communications Server call for careful planning and consideration before roll out. Progent's Microsoft-certified consultants can deliver the expertise necessary to realize all the benefits of Microsoft Office Communications Server throughout your whole corporation.
An index of content::
Exchange Server 2016 Migration Planning Technology Consulting
Exchange 2016 Upgrade Planning Remote Support
Progent can assist you in all facets of your migration to Microsoft Exchange 2016 including planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; determining storage requirements for your VMs, databases and log files; configuring hardware load balancing for high-availability client access services; designing, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Top Quality Google Cloud hybrid solutions Engineers
Google Cloud hybrid integration Development
Progent offers expert online consulting support to help companies connect their networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to design and administer cost-effective environments that can include Windows and Linux operating systems and apps in either cloud-centric systems or in hybrid architectures that seamlessly combine physical resources as well as public cloud services. To assist you to incorporate public clouds with networks, Progent can provide a variety of cloud integration support services that include Azure enterprise hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has over 15 years of experience delivering high-level consulting support online, and Progent can help you complete your cloud migration initiatives quickly and affordably.
Peppercon eRIC Professionals
HP Lights-Out 100c Remote Management Card Consultancy
Remote server management cards offer network administrators complete control of a server without the need for an on-site presence. Through remote server management cards, all console screen data plus keyboard and mouse functionality are exported to an off-site session to an IT professional who can be located anywhere in the world. Progent's Microsoft and Cisco authorized engineers can help you to design, deploy, and manage a fault-tolerant business network that incorporates remote management cards and Progent can use these remote server management cards to deliver low-cost off-site technical help. Progent is familiar with a number of remote server management cards such as Aten remote management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote management cards.
Microsoft Project Server Programming Firms
Microsoft Project Server 2013 Consulting
Progent's Microsoft consultants offer in-depth expertise in deploying, operating and debugging all versions of Microsoft Project Server and can deliver a wide range of affordable remote support services based on industry best practices to help businesses of any size to receive all the benefits of this powerful project management solution. Consulting support available from Progent include system design, software configuration and upgrades, strategies for secure file and status sharing among local and remote or mobile users, network optimization, and specialized webinar training classes.
Microsoft Operations Manager Computer Consultant
24/7 MOM 2016 Integration Support
Progent's Microsoft-certified consultants have over 10 years of experience designing, implementing, enhancing and fixing Microsoft SCOM solutions and can provide companies of all sizes advanced online or onsite consulting services for SCOM 2012. Progent can help you to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and availability needed to monitor your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent can also assist you to import and set up System Center 2012 Operations Manager management packs based on leading practices for tracking network infrastructure as well as both Microsoft and 3rd-party apps and services. Also, Progent can provide responsive online or onsite troubleshooting to help you to remediate serious issues detected by SCOM 2012.
24-7 Outsourcing Small Business WAP361
CCNP Certified Small Business WAP150 Information Technology Consulting
Cisco's Small Business series of access points are Linux-powered devices designed as value-priced wireless solutions for light workloads. Progent's Cisco CCIE-certified wireless network consultants offer online or on-premises integration and troubleshooting services to assist you to plan, configure, upgrade, tune, administer and troubleshoot Cisco Small Business wireless AP environments of any size or architecture.
Wireless LAN Professionals
Open Now Building-to-building Wireless Computer Consultants
Progent’s wireless professionals can help small businesses design, select, pilot, install and support secure building-to-building wireless bridging products that integrate transparently into your IT network while offering a degree of protection that equals or exceeds wireline interfaces. Progent provides experience in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can show you how to identify and deploy the wireless connectivity technology that fit best with your company needs.
Service Database Support and Setup
Service Reporting Remote Technical Support
Progent uses an enterprise-class service reporting system that records and formats detailed documentation for all billed services. Unlike many independent consultants or local support organizations who offer minimal documentation or details of tasks done, every service delivered by Progent is accompanied by full documentation. Every Progent consultant has use of the support reports sent by each staff member to each client. The discipline of detailing and organizing support activity results in more effective service and eliminates a slew of typical misfortunes such as when a support customer is effectively held hostage to a consultant who won’t let go of vital service information.
Cisco Remote Access Computer Consultancy Services
Cisco CCIE Remote Computer Service Providers
Progent offers rapid online access to Cisco CCIE networking consultants. Progent's CCIE experts can link to your environment using advanced remote support utilities to provide fast and affordable troubleshooting and repair of critical network issues.
MS SQL Server 2008 Remote Support
Emergency On-site Support MS SQL 2008
Microsoft SQL Server 2008 offers powerful, familiar tools to IT experts and network users, lessening the difficulty of designing, integrating, managing, and accessing enterprise data and database applications on platforms ranging from handheld devices to enterprise data networks. The complexity and interconnectivity demands of Microsoft SQL Server 2008 require a network consultant with hands-on expertise and wide knowledge in designing and deploying data-driven, comprehensive business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft technology, assures you success in planning, configuring and supporting Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.
Top Ranked MCSE Expert Certified QuickBooks Pro Consulting Services
Microsoft Dynamics NAV Remote Support
Progent can give you access to programmers who can modify your Microsoft Business Solutions ERP, MRP, and financial system programs to suit your specific business needs. Progent’s Microsoft support experts offer expertise in Microsoft Dynamics AX ERP Software, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management Software. Progent also offers expert e-Commerce integration services for safe, corporate-wide information sharing plus integration with CRM products.
Remote Employees Cloud Integration Network Consultant
At Home Workers Cloud Integration Professionals
Progent can help small and medium-size companies to set up their home-based workers with transparent integration with cloud services.
Microsoft Exchange 2013 Remote Troubleshooting
Support Outsourcing Exchange 2019
Progent's Microsoft-certified professionals have 20 years of experience designing, integrating, and supporting messaging systems for businesses in the and throughout the United States. Progent offers economical Microsoft Exchange Servers consulting support to make sure that your email environment offers protection, service continuity, easy access for off-site and wireless users, time-saving administrative utilities, and productive integration with telephony. Progent offers consulting and support services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013 Server, Exchange 2010 Server, Microsoft Exchange 2007, Exchange 2003, and Exchange 2K Server. Progent can also assist small or mid-size businesses to migrate to MS Exchange 2016 Server or MS Exchange 2013 Server.
Comprehensive Event Management Network Engineer
Onsite Technical Support Microsoft Operations Manager
Mid-sized businesses can get all the advantages of Operations Manager and have fast availability of Progent’s Microsoft and Cisco Certified IT consulting experts. Thanks to Progent's economically priced network support programs, mid-size organizations can choose a basic co-sourcing service program based on Operations Manager with network monitoring, proactive alerts, comprehensive system analysis, Help Desk support, and remote troubleshooting. For companies with mission-critical applications who need zero-downtime networking, Progent can provide a complete 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager to provide medium-size business networks world-class availability, protection and productivity.
Open Now Barracuda Backup Cloud LiveBoot IT Services
Barracuda Backup Replication Computer Engineer
Barracuda Backup is an affordable, subscription backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup solution can incorporate a purpose-built physical appliance manufactured by Barracuda or a software-based appliance with similar features but which utilizes your existing storage infrastructure. Barracuda Backup protects vital company data generated locally, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide array of consulting support services to help you to design, integrate, manage and repair a backup and disaster recovery solution built on Barracuda technology.
Cisco Firesight Management Professionals
Cisco Experts ASA Firewall with Firepower Professional
Cisco's Firepower Next Generation Firewalls provide a major performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and offer centralized management of modern security features like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help your organization to plan and execute an efficient migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's subscription-based security services to build and centrally manage IT ecosystems that span branch offices, data centers, private clouds and public clouds.
Cisco ASA Firewall AVC Configuration Technical Support Services
Specialists Cisco AnyConnect
The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide substantially more performance than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-certified CCIE network consultants can help your company to maintain your current PIX or ASA 5500 security appliances or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, integrate, optimize, manage and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
QTS Sacramento Data Center Services
QTS Sacramento Data Center Consultant
The QTS Internet Data Center facility is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is now utilizing the QTS data center as a colocation facility or if you are planning on migrating your main or disaster recovery equipment to Herakles/QTS, Progent can provide a range of budget-friendly consulting services including colocation migration, equipment installation and updates, network optimization, comprehensive project management, virtual server expertise, remote network monitoring, streamlined network management, software programming, business continuity planning and testing, security evaluation, and the use of Progent's Test Lab.
Aironet Outdoor Wi-Fi Access Point Technical Support
Emergency Aironet Outdoor Wi-Fi Access Point Support and Setup
Progent's Cisco certified Wi-Fi consultants can provide affordable online and on-premises help for both legacy and current Wave 2 Aironet Wi-Fi APs and Progent can help your business to plan and manage wireless solutions that incorporate indoor and outside/industrial Aironet access points.
Microsoft, Cisco and Security Certified Experts 24x7 Network Online Help
After Hours System Center MOM Engineers
Remote continuous monitoring, proactive alarms, and actionable analytical reporting are crucial to maintaining the health of your IT system and avoiding unnecessary and expensive downtime. Remote Monitoring and Management technology has advanced so far that companies of any size can afford a level of network stability that was once reserved for large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) solutions available as low-cost services created to help your company to detect and resolve a an array of network issues before they get big enough to disrupt your business.
Technology Professional NetApp MetroCluster and FlexPod
Top Quality NetApp MetroCluster Disk Pools Professionals
NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering with continual replication to deliver rapid, zero data loss disaster recovery (DR) between datacenters located as far as 300km apart from each other. Progent's team of veteran IT consultants can help your business to design, configure, manage, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that aligns with your functional requirements and IT budget. Progent can make sure you adhere to best practices for installing your MetroCluster environment by providing help with tasks such as assigning shelf IDs, arranging aggregate and plexes layout, provisioning volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker mechanism, designing a configuration replication network between your peered clusters, and testing your disaster recovery solution to prove compliance with industry standards and regulatory mandates.
Collocation Technology Consulting
Data Center Computer Consultants
Progent’s data center IT services are designed for companies with equipment housed at IDCs or data center colo hosting facilities and requiring timely in-person assistance at the co-location site plus remote help from Microsoft and Cisco Premier professionals. Progent provides a full range of IDC and IDC and collocation consulting services such as network architecture evaluation, Windows and UNIX server installation and maintenance, troubleshooting for server and communications infrastructure, design and deployment of high availability systems, architecting and deploying layered security structures, firewall integration and support, configuring load balancing solutions, and planning fault tolerant server clustering configurations.
Support and Help Temporary IT Staff Augmentation
On Demand Staffing Services Technical Support Services
Progent's short-term IT staffing services allow businesses to meet the need for IT professionals without incurring the costs and delays that come with identifying and recruiting reliable technical workers and without adding to your permanent head count.
Online Power BI Training Technical Support Company
24-7 Microsoft Office 365 Webinar Professionals
Progent offers live remote instruction for popular client applications and environments such as Microsoft Office Excel, Word, PowerPoint and Project plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Online training offers the advantages of conventional in-person instruction, such as immediate communication between clients and teachers, but eliminates the expenses of travel and the challenge of trying to accommodate the availability of many trainees. Offered to single students or groups of any size, Progent's virtual instruction permits the trainer to conduct the class from a remote office while the students can be dispersed across an office or across the the U.S. Live online instruction deploys powerful learning mechanisms such as broadcast white boards, real-time questions, and collaborative desktops. Classes can be short and targeted to specific subjects or longer in time and broader in coverage.
Configuration Manager 2016 Online Support
24x7x365 SCCM 2016 Policy Settings IT Services
Configuration Manager 2016 automates application and device deployment and updating, streamlines security and compliance settings control, keeps track of network resources, protects against company data leakage, provides health reporting, allows secure self service, and offers a single control mechanism for administering mixed-operating system ecosystems based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud specialists can assist businesses of any size with any aspect of planning, implementing, using and repairing a System Center 2016 Configuration Manager solution for local, cloud, or hybrid environments.
IT Outsourcing Article
IT Outsourcing Example Article
Progent’s IT outsourcing packages offer affordable computer consulting for mid-size companies. Whether it includes planning network infrastructure, setting up an in-house Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your system, or creating an on-line business solution, outsourcing your IT engineering services can smooth out costs and minimize uncertainties, permitting IT support budgets to increase in a more linear and manageable fashion than is feasible by assembling a bulky, knowledgeable in-house network support staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can enable you to build a secure and robust system foundation for your vital Windows-based business software including Windows 2008, Exchange Server, and SQL Server 2008.
Case Studies MOM 2000
Urgent Microsoft Operations Manager Case Study
Before Progent’s Microsoft Operations Manager solution, network problems were approached reactively, once workers were impacted by them. With the help of proactive, computer generated alerts and trend reports created by MOM, Progent is now able to address server problems before they grow to be critical enough to disrupt network availability. Thanks to Microsoft Operations Manager, Progent can deal with looming problems before customers are aware that the problems are there. Progent has expertise with MOM 2005 and MOM 2000 to offer small business networks enterprise-class service continuity, safety and productivity.
Exchange 2013 Disk Availability Group Technology Professional
Urgent Exchange 2013 Compliance Information Technology Consulting
Microsoft Exchange 2013 includes major improvements to the functionality of Microsoft Exchange Server 2010 and delivers powerful new features as well as a revamped structure. These improvements affect vital IT areas such as ease of administration, availability, security and compliance, cost of ownership, teamwork, expandability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the potential advantages of upgrading to Exchange 2013, design an efficient test and rollout plan, and educate your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent also offers affordable remote support and management for Microsoft Exchange 2013.
Professional MySQL and Windows
MySQL DBA Specialists
Progent offers cost-effective online access to an Oracle MySQL DBA or application developer and can assist businesses of all sizes to integrate and support MySQL within a dependable IT infrastructure that provides advanced performance, scalability, and protection. Progent also has experience helping businesses migrate applications from an Oracle environment to MySQL.
Technical Consultant Aironet 1600 Access Point
Biggest Cisco Mobility Express Computer Engineer
Progent's certified wireless networking consultants can help businesses of all sizes to design, deploy, administer and repair Cisco Aironet wireless AP solutions to achieve the performance, range, density, scale, security and manageability required for seamless access between wireless and wired network infrastructure. Progent can provide affordable remote and on-premises consulting services for legacy and new-generation 802.11ac Aironet APs and Progent can help you plan and manage deployments of indoor and outdoor Aironet access points.
IT Consultants Extended Support Desk
Co-managed Service Desk Computer Consultants
Progent provides three basic kinds of Call Center services including Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft professionals offers your clients instant access to a dependable support group with extensive experience providing phone support and remote access repair for networks based on Microsoft technology. Progent's focus is on earning the support Call Center a respected reputation as a solid contributor to company productivity. Progent's goal is to resolve rather than simply record problems.
Microsoft Server Consolidation Online Support
Consultants MS Virtual Server Administration Website
Microsoft Virtual Server, run on the Microsoft Windows Server platform and powered by software first developed by Connectix, provides the performance needed to accomplish server consolidation, application upgrade, and server quarantine tasks through virtualization techniques in an enterprise-ready IT network with high expandability, manageability, and reliability. Microsoft has aimed Virtual Server 2005 at companies wishing to enhance operational efficiency in software programming and piloting, upgrading from legacy mission-critical applications, and server consolidation. Progent's professional Virtual Server experts can assist your business to assess and integrate MS Virtual Server 2005.
Service Reporting Online Technical Support
Services Documentation Setup and Support
Progent uses an enterprise-class service reporting system that stores and formats detailed documentation for all delivered services. Unlike many freelance consultants or small service firms who provide minimal documentation or details of tasks performed, every service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the support documentation transmitted by each consultant to every customer. The discipline of documenting and archiving service records allows more efficient support and avoids a variety of typical misfortunes such as when a support client is virtually held hostage to a consultant who won’t release vital service information.
Select Topic: