Progent's IT outsourcing services provide economical computer consulting for small companies. Whether it involves planning system architecture, setting up an in-house Help Desk or outsourcing a one, rolling out a new email system, monitoring your network, or developing an on-line business solution, outsourcing your network technical services can contain costs and minimize risks, allowing network support budgets to increase in a more moderate and manageable manner than is possible by assembling a bulky, knowledgeable internal network support staff. Progent's Outsourcing White Paper and flyers explain how Progent can help you create a secure and robust system architecture for your critical applications based on Microsoft Windows including Microsoft Office XP, Office 2003, and Microsoft Office 2000.
Progent's Microsoft consultants offer in-depth support in deploying, managing and troubleshooting all versions of Microsoft Project Server and can provide a wide range of cost-effective online support services following proven best practices to assist businesses of all sizes to get all the advantages of this leading platform. Support services offered by Progent include system design, software configuration and migration, setting up secure collaboration among onsite and remote or mobile users, network infrastructure optimization, and specialized online training.
Progent offers support services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and manage a WatchGuard Firewall/VPN product that aligns with your security requirements and budget. Progent can assist you to manage outdated WatchGuard firewalls or upgrade efficiently to current WatchGuard firewall solutions.
Progent can assist your organization in any facet of your migration to Exchange Server 2019 including deploying Windows Server 2019 Core for hosting Exchange; planning high availability (HA) system topology for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; planning and implementing Hyper-V; setting up hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and configuring Outlook clients.
If your office network mixes Solaris platforms with MS Windows, Progent can help you to incorporate your computers into a unified environment that permits all your OS platforms to coexist for simple management, seamless dataflow, high availability, enhanced throughput, and tight security. Progent's Sun Solaris and MS Windows integration support services feature IT architecture integration and service, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online technical help and troubleshooting, in-person technical support, and Contact Center services.
SQL Server 2005 offers indispensable, standardized tools to IT experts and network users, lessening the complexity of creating, integrating, administering, and using enterprise information and analytical programs on platforms ranging from mobile devices to corporate information networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for an IT consultant with real-world expertise and wide knowledge in planning and building data-driven, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft technology, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Progent's Cisco-certified wireless networking experts can help businesses of all sizes to design, deploy, manage and repair Cisco Aironet wireless access point environments to provide the throughput, coverage, capacity, scale, security compliance and ease of management required for seamless connectivity between wireless and wired network infrastructure. Progent offers efficient online and on-premises support for both legacy and current 802.11ac Aironet access points and Progent can assist you design and manage deployments of indoor and outdoor/industrial Aironet APs.
Progent can assist you to understand the wealth of subscription options offered with Microsoft 365, previously branded Office 365, and configure your information network with Microsoft 365 in a way that delivers maximum business value. Progent supports multi-platform networks that include Windows, macOS or OS X, and Linux software. Progent can also help your business to create and maintain hybrid networks that seamlessly combine local and cloud-based products and services.
Progent's Microsoft-certified consultants average over 10 years of experience delivering messaging support for companies that range from small offices to global corporations. Progent provides affordable consulting for all versions of Microsoft Exchange Server to enhance email and virus protection, configure high availability email systems, and facilitate remote and mobile email access. Progent's Microsoft Exchange consulting services can assist you in planning and implementing a move from an outdated SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange Server 2019. Progent also offers support for Windows 10 and Windows 11 clients using Outlook and can help you configure Microsoft Outlook Web App (OWA) for popular browsers. For email virus defense, spam blocking and outbound data leak protection, Progent offers Email Guard email filtering and encryption.
Lync 2013, now called Skype for Business, enables businesses of all sizes to build a manageable and secure communications environment that supports a BYOD computing style with instant messaging (IM), real-time presence, web conferencing with application sharing, and both IP-based and PSTN calling enabled for a wide assortment of stationary PCs and handheld endpoints. Progent's certified Lync 2013 experts and network architects can help your company to evaluate the business benefits of Lync Server 2013, design an in-house, cloud-based (via Microsoft Lync Online) or hybrid topology appropriate for your present and future goals, deploy Lync 2013 so as to speed up your ROI, and deliver live webinar and onsite training to your management team and users. Progent has in-depth expertise in critical pieces of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to combine Lync 2013 with popular Microsoft Office and Microsoft 365 applications including Outlook and PowerPoint.
Progent's Cisco-certified Wi-Fi networking consultants offer remote and on-premises consulting and troubleshooting services to assist you to design, configure, manage, optimize, and debug wireless networks that incorporate Cisco's Meraki access points. Progent's consultants can also assist your organization to design and deploy hybrid environments that integrate on-premises and cloud-hosted resources and that deliver seamless connectivity, enhanced security, streamlined management, and dependable performance for all your mobile and desktop devices.
The knowledge and experience of Progent's certified Windows Server consulting team, with an average of more than 10 years of support in Microsoft technology, assures you success in identifying the version and configuration of Windows 2003 Server that matches most closely with your business goals. Progent can also help you with designing, installing, administering and supporting powerful IT applications based on Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 Server or Windows NT.
Progent's Juniper-authorized network consultants can assist you to plan and implement Juniper Firewall and VPN technology, optimize and support your network infrastructure, and upgrade efficiently from outdated equipment to current releases. Progent's Junos OS consultants can also provide expertise with Juniper's flagship network control software to enable your business to streamline the management and strengthen the protection of your Juniper VPN appliances firewalls, and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software platforms and can assist organizations manage environments that incorporate a combination of Juniper's OS platforms.
Progent can assist your business to plan a migration to Teams from Skype for Business or Lync Server and configure, administer, and troubleshoot a cloud-based or mixed implementation of Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.
Microsoft System Center 2016 Operations Manager helps to promote top performance and dependable availability for key workloads by providing centralized, cross-platform tracking of physical and virtual resources deployed across on-premises systems and cloud environments. Progent's consulting team can provide world-class online and onsite support to assist organizations of all sizes to plan, integrate, tune, enhance and troubleshoot Operations Manager 2016 solutions. Progent can help your company to migrate to SCOM 2016 from older versions of Operations Manager or from other monitoring platforms, or combine multiple monitoring tools into a unified IT management ecosystem. Progent can also help you extend your Operations Manager 2016 environment to include resources based in public clouds including Microsoft Azure and Amazon AWS.
Progent's Duo service plans utilize Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation on Apple iOS, Android, and other personal devices.
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or mid-size company integrate and support Cisco's security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are simple to manage and offer the flexibility to expand with your changing business requirements. Progent's Cisco-Premier network experts support Cisco's complete family of hardware and software targeted at eliminating data theft, virus and worm outbreaks, DDoS attacks, and other security risks to your network. Progent can help you deploy Cisco products to get secure access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized client access control foundation for user certification, permissions, and tracking from a graphical Web interface.
ProSight Enhanced Security Protection (ESP) services deliver economical in-depth security for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device control, and web filtering through cutting-edge tools packaged within a single agent accessible from a single control. Progent's data protection and virtualization consultants can help you to plan and configure a ProSight ESP environment that addresses your organization's unique needs and that allows you achieve and demonstrate compliance with government and industry data security regulations. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for urgent action. Progent's consultants can also help your company to install and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack such as ransomware.
Progent can provide the expertise of certified consultants as well as seasoned database application developers, DBAs, project managers, Cisco-certified network architects, business continuity planning specialists, and certified data security consultants to assist your business to evaluate the potential advantages of SQL Server 2012 for your organization, install pilot systems at your datacenter or at Progent's test lab, plan and execute out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from other database solutions, and define a cost-effective and secure network infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.
Progent's Microsoft-certified engineers can help you design, document, implement, manage, and repair a system-wide migration to 64-bit server and desktop operating systems and applications. Progent can help you pilot your 64-bit infrastructure to make sure it supports all of the key 32-bit applications that you intend to retain as well as the new 64-bit versions of software you plan to install.
Cisco offers a full product line of routers that includes routers built to deliver the protection, bandwidth, and availability required by organizations ranging from small offices to global enterprises and ISPs. Cisco routers feature support for redundancy, automatic failover, and backup power for improved fault tolerance and system availability. Progent can help you choose and integrate Cisco routers to establish a reliable infrastructure for your IT system and to make it easy to grow as you add new users, start new offices, deploy new services, extend your network to customers and partners, and support an increasingly mobile workforce. Progent offers help with a range of routers based on the Cisco IOS operating system, such as the Cisco 800 family of small business routers, Cisco 2800 and 3800 ISR routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Series Routers.
Progent's data protection experts can assist you to design, implement and administer a backup plan based on MSP360 Backup software to protect your IT resources residing on any major public cloud. Progent offers monitoring and management to prevent data loss caused by human mistakes, system glitches, ill-intentioned insiders, and external attacks like ransomware.
Progent's Microsoft-certified consultants have over 10 years of background planning, implementing, optimizing and troubleshooting SCOM solutions and offer companies of any size advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to design a topology for SCOM 2012 servers that delivers the performance and resilience needed to watch over your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to import and set up System Center 2012 Operations Manager management packs according to leading practices for monitoring network infrastructure and both Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive remote or on-premises technical support to assist you to remediate serious issues detected by Microsoft SCOM 2012.
Progent's Microsoft-certified consultants provide small and medium size businesses enterprise-grade consulting support for SMS Server 2003 and Configuration Manager 2007, Microsoft's standard tools for change and deployment automation. System Center Configuration Manager 2007 is Microsoft's new name for the update management solution previously called SMS Server. Configuration Manager 2007 offers a range of enhancements to SMS Server such as comprehensive automation, built-in Windows Vista Windows Server 2008 awareness, NAP security support, and boot image management. Progent's certified consulting professionals can show you how to use Systems Management Server or Configuration Manager effectively for streamlined operating system and application software installation, security patch control, application metering, and software license reconciliation. Progent's consultants can also help your company to migrate efficiently from Microsoft Systems Management Server to System Center Configuration Manager.
Exchange Server 2013 incorporates significant improvements to the functionality of Exchange 2010 and introduces important innovations plus a revamped structure. These improvements favorably impact key areas including ease of administration, high availability (HA), compliance, operational costs, collaboration, extensibility, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the possible business benefits of migrating to Microsoft Exchange Server 2013, create an efficient validation and rollout plan, and educate your IT staff to maintain your Exchange 2013 environment. Progent can also provide ongoing online support and management services for Microsoft Exchange 2013.
Progent's Microsoft-certified professionals can assist you to evaluate the advantages of Windows Server 2012 R2 for your company, develop test environments and migration strategies, tune your infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid environments, train your IT support team, develop a corporate-wide security plan, streamline network management, assist with creating applications, and generate and test a disaster recovery/business continuity plan.
The QTS (formerly Herakles) Internet Data Center is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is currently using the QTS Sacramento data center as a colocation site or if your company is considering migrating your main or disaster recovery system to Herakles/QTS, Progent can provide a range of affordable services such as data center migration, equipment installation and upgrades, infrastructure improvements, comprehensive project management, virtual server configuration, remote monitoring, streamlined network administration, application programming, disaster recovery solutions, security evaluation, and the use of the Progent Test Lab.
Progent's Disaster Recovery/Business Continuity consultants have in-depth experience assisting small and mid-size businesses to reduce network downtime by offering affordable remote consulting for disaster recovery/business continuity planning, fault-tolerant IT infrastructure, data backup and restore solutions, and non-disruptive system maintenance. Progent's business continuity consultants can assist your company to develop and validate an efficient business continuity strategy that aligns with your business goals and IT budget. Progent's disaster recovery engineers can assist you to architect, implement, and manage resilient technologies such as redundant Internet access, virtualization, fail-over clustering, load balancing, transparent online backup, and geographically dispersed data centers.
When performing IT tasks for corporate customers, Progent uses a phased approach based on defined milestones in order to achieve budgetary, timing and technical targets while minimizing business disruption. Progent's Enterprise Services Project Methodology follows industry project management procedures derived from the leading practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture recommendations, pilots, design adjustments, and expert implementation. All facets are recorded to make available a detailed description of technical services performed and to assist in ongoing network maintenance.
Progent's Technical Response Center provides low-cost nationwide after-hours remote help for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support experts offer 24x7 telephone support and online direct network connection to isolate and repair network problems quickly and affordably.
Progent's Linux support services provide small and mid-size businesses and software developers help with administering and supporting Linux systems that run with Microsoft-powered technology. Progent can give your business access to Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This wide array of experience offers you a convenient one-stop consulting firm to help you create and maintain a secure and robust cross-platform network and communications environment that supports Linux and Microsoft coexistence by combining MS Windows with major Linux variations including RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Progent's Microsoft-certified consultants offer in-depth expertise in deploying, managing and troubleshooting any edition of Project, Project Server, and Microsoft Project Online and can deliver a broad variety of cost-effective online consulting services based on proven best practices to help businesses of any size to receive all the benefits of this leading platform. Services available from Progent include system planning, software configuration and migration, setting up safe file and status sharing among local and offsite users, network infrastructure optimization, and customized webinar training classes.
Hyper-V 2016 incorporates key features first developed for and refined on Microsoft Azure, one of the world's largest public clouds. This dramatically improves the suitability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by improving security, availability, expandability, manageability, dependability and recoverability. Progent's Microsoft-certified consulting team can assist you to assess the advantages of Hyper-V 2016 for your organization, set up test environments to verify the ability of Hyper-V 2016 to support your critical workloads, plan an efficient network architecture for a cloud-based or hybrid installation, develop and execute a non-disruptive migration strategy, educate your IT administration and technical support staff, and provide as-needed consulting and troubleshooting services to make sure that your Hyper-V 2016 investment delivers the highest possible business benefit.
Cisco's Firepower Next Generation Firewalls provide a significant performance boost over Cisco's popular ASA 5500-X security appliances and include centralized control of modern cybersecurity features like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE firewall consultants can help your organization to design and carry out an efficient migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's security services to create and centrally manage IT environments that span branch offices, data centers, and cloud resources.
Progent's Windows Server 2019 disaster recovery preparedness experts can help you to design a disaster recovery system based on Microsoft's cloud-tested Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
If your company runs a Solaris environment or a multi-OS network, Progent's CISM, CISSP and ISSAP-certified consultants can help your whole organization in a wide range of security areas such as security administration practices, security design and strategies, access management products and techniques, software development security, business processes security, hardware security, communications, network and Internet security, and workplace recovery planning. CISM and CISSP stipulate the basic competencies and worldwide standards of performance that information security managers are expected to possess. These accreditations give executive management the assurance that consultants who have earned their CISM, CISSP or ISSAP qualification have the background and theory to offer world-class security support and consulting services.
E-Mail Guard is Progent's affordable anti-spam and antivirus managed service that offers small companies world-class protection against spam, viruses, DHA attacks, and other types of e-mail-based attacks on IT networks. E-Mail Guard is powered by Postini's Perimeter Manager, a full suite of web-based antispam and virus defense services that defuse email assaults before they can breech the company firewall. Perimeter Manager also allows administrators monitor and control their e-mail systems, irrespective of server vendor, hardware technology, or geographic location.
Microsoft 365, previously called Office 365, is Microsoft's extensive suite of productivity apps and cloud-hosted services offered on a monthly or annual subscription basis. Microsoft 365 programs and cloud services are available in an array of subscription plans targeted at markets from students and households to enterprises. Progent offers quick and affordable online access to consultants with expertise in Microsoft, macOS, iOS, and Android platforms. Progent can assist your business to understand the many subscription plans offered with Microsoft 365 and configure your information network with Microsoft 365 so you realize maximum business value. Progent supports cross-vendor networks that incorporate Windows, macOS, and Linux software. Progent can also help you to create and maintain hybrid networks that seamlessly integrate local and cloud-based products and services.
Progent's Microsoft-certified IT consultants offer Windows Server 2016 integration consulting services to help businesses of all sizes to plan and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can help you to assess the business value of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to ensure consistent performance and dependable uptime for critical workloads by providing centralized, cross-platform tracking of IT infrastructure installed across on-premises systems and private and public clouds. Progent's SCOM consulting team offers world-class online and onsite expertise to assist businesses of all sizes to plan, implement, optimize, update and troubleshoot SCOM 2016 solutions. Progent can assist your company to migrate to Operations Manager 2016 from older versions or from other IT infrastructure monitoring products, or combine a variety of monitoring systems into a unified infrastructure management solution. Progent can also help you expand your SCOM 2016 environment to include infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.
Progent's certified Windows Server 2022 experts can assist your organization to plan and implement an efficient upgrade to Windows Server 2022 that features high availability and that is based on a self-hosted network model or a hybrid deployment model that integrates cloud-based Windows Server Online with an on-site installation of Windows Server 2022.