Computer Support for Small Companies
Outsourced Services Programs
Datasheets and IT Outsourcing/Co-sourcing White Paper
Additional Topics of Interest
Consulting Lync Server 2013 security
Lync Server 2013 and iPad Consulting Services
Progent's consultants can help you to assess the benefits of Lync Server for your environment and can help you to design and execute a rollout of Lync Server that unifies the control of IM and Presence and increases the productivity of your in-house staff, at-home workers, and mobile workforce. Progent's consultant's can also help you to perform an efficient migration to Microsoft Lync Server from Microsoft Office Communications Server or Live Communications Server, integrate Microsoft Lync Server 2010 with Microsoft Exchange, SharePoint Server, and SQL Server, show you how to run Microsoft Lync Server to improve the collaborative functions of MS Office applications, and offer online seminars and continuing technical support for Lync Server and other Microsoft technologies.
Exchange 2000 Upgrade Consulting
Microsoft Exchange Remote Troubleshooting
Progent is among the most experienced IT consulting firms for integrating email solutions powered by Exchange 2000 Server. Progent is skilled in helping small and mid-size companies receive the full benefits of Exchange 2000 for common scenarios such as updating from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server support.
ProSight Reporting Network Infrastructure Management IT Services
ProSight Reporting Infrastructure Monitoring Computer Engineer
ProSight Reporting is a growing suite of in-depth reporting utilities created to work with the industry's top ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Cisco VoIP Phones and Unified Communications Computer Engineer
SPA300 Series IP Phone Technical Consultant
Progent's Cisco-certified IP phone and video IP phone consultants can assist you to integrate, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from discontinued Voice over IP devices to the newest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your IP phones with Cisco Unified CM, originally branded CallManager, or with Cisco Unified Communications Manager Express (CME) to create a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified CM apps that include Unified Communications Manager IM and Presence Jabber, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact solution. Progent's consultants can provide support with all aspects of Cisco IP Phone integration including reviewing dial plans, configuring SIP trunking, installing Cisco ISR routers with CUBE internetworking capability, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.
Malware Forensics Consultant Services
ProSight Endpoint Protection Services Information Technology Consulting
Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates next generation behavior machine learning technology by SentinelOne to defend endpoint devices and physical and virtual servers against new malware attacks like ransomware and file-less exploits, which routinely escape traditional signature-based AV products. ProSight ASM protects on-premises and cloud resources and provides a single platform to manage the entire threat progression including protection, detection, containment, cleanup, and post-attack forensics. Key features include single-click rollback with Windows VSS and real-time system-wide immunization against newly discovered threats.
Consulting for IT Service Firms Outsourcing
IT Services for Network Service Firms Network Consultant
Progent's Support for IT Service Firms lets you take advantage of Progent's consulting engineers under your own service brand as a seamless extension of your network services staff.
Consultancy Mandrake Linux
Online Technical Support Colbolt Linux
If your company is developing UNIX or Linux applications on a network that has Microsoft Windows-based servers, PCs, and office applications, Progent can provide full-service information technology outsourcing that frees you to focus on your area of high-value expertise while avoiding the constant distraction of managing your company information system. Through the use of smart server monitoring and by delivering remote and on-site assistance as your company needs it, Progent offers an affordable alternative for managing an IT system that provides excellent dependability, protection, and performance. Progent's UNIX/Linux developer support services feature full-service information technology outsourcing, virtual server infrastructure, remote and on-site support and repair, 24x7 monitoring, and Helpdesk support.
Urgent Microsoft Small Business IT Outsourcing Group PowerPoint 2016
Microsoft 365 Outlook Network Support
Progent's Microsoft Office and Microsoft 365 consultants can help companies to incorporate Office desktop and Microsoft 365 apps including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and Publisher into a cohesive solution that provides fast return on investment and enables improved business results. Progent can assist your company to interface Microsoft Office or Microsoft 365 applications with one another and with additional core Microsoft technologies including SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server running on-premises or hosted in the cloud. Progent can also help you to fix compatibility issues between various releases of Office desktop and can provide customized online instruction to individuals or teams.
Microsoft Certified Partner SBS 2003 Online Consulting
Small Business Server 2008 Online Support
Microsoft Small Business Server is a low-cost collection of server products that provides the basis for a powerful but easy-to-manage information. The inter-connectivity demands of the Microsoft .NET components included with Microsoft Small Business Server 2011 requires a network expert with hands-on background and extensive knowledge in designing and building cohesive end-to-end information technology solutions. Progent's Microsoft-certified consultants have broad experience with the technologies incorporated in SBS 2011 and SBS 2008. This experience assures you success in installing, administering, and servicing network environments based on the SBS suite of servers and programs.
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Windows Server 2022 Hybrid Solutions Network Consultant
Windows Server 2022 Live Migration Professionals
Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your company to design and implement a cost-effective migration to Windows Server 2022 that features high availability and that uses a self-hosted network model or a hybrid model that integrates cloud-hosted Windows Server on Azure with an on-site implementation of Windows Server 2022.
Colo Information Technology Consulting
Configuration Colo
Colocation data centers allow companies to share enterprise-class data centers for hosting network hardware that runs vital applications and services. Progent's Microsoft and Cisco premier IT experts can help your company with all facets of your colocation program such as choosing and moving to a colo facility, designing network architecture, specifying hardware, on-premises and remote maintenance, setting up remote system administration, and education your IT staff.
Top Aironet 1600 Access Point Information Technology Consulting
Emergency Aironet 4800 Access Point Technology Consulting Services
Progent's Cisco CCIE wireless infrastructure experts can provide remote or onsite configuration and troubleshooting services to help your organization to design, implement, upgrade, tune, administer and debug Aironet Wi-Fi access point environments of any size or architecture. Progent's Cisco wireless controller consultants can also assist you to combine your Wi-Fi environment with your wired network and cloud-based resources to create a seamless enterprise-wide connectivity foundation that is easy to manage and expand. Progent also offers affordable Wi-Fi site surveys to help you to decide the most appropriate selection, location and setup of Aironet Wi-Fi APs to work with your unique workplace layout, construction, and anticipated network traffic.
Microsoft SQL Server 2017 Network Engineer
Microsoft SQL Server Consultant
Progent's Microsoft certified consultants can provide small and medium size companies advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis package that opens the door to the speedy development of advanced business applications that can give your business a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and outside the corporate firewall. In addition to offering expertise, support and troubleshooting services, Progent's SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your IT network. Progent can also help you upgrade from earlier versions of Microsoft SQL Server to SQL Server 2005.
Content Management Server Small Business IT Outsourcing Services
Network Designers Sharepoint Portal Server
Progent's Microsoft-certified consultants offer network support and IT consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent's support professionals can show you how to design, deploy, troubleshoot and administer the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Hyper-V, Lync Server, Project Server, and System Center Operations Manager (SCOM).
Amazon Web Services enterprise hybrid cloud solutions Development
Development Company Amazon S3 backup
Progent can provide cost-effective remote support to help companies to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for expandable high-performance storage, and Amazon Glacier for value-priced archival storage. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design, pilot testing, deployment, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance. Progent offers advanced expertise with firewalls and VPN connections and can help you create cloud-centric or hybrid cloud networking models that seamlessly integrate Amazon AWS cloud services. Progent can provide as-needed expertise to assist you to resolve technical roadblocks or Progent can provide project management outsourcing services to help you move to the Amazon AWS platform on schedule and on budget.
Aironet Wireless Access Point Consultant
CCDP Expert Certified Aironet 3700 Access Point IT Consultant
Progent's Cisco certified Wi-Fi consultants can provide economical online and onsite help for both end-of-life and modern Wave 2 Aironet wireless access points and Progent can help your business to design and maintain wireless solutions that incorporate indoor and outdoor/ruggedized Aironet APs.
Professionals Microsoft Windows Server 2008 R2
Top Rated Windows Server 2008 BranchCache Consultancy
Progent's Microsoft-certified professionals can help you to evaluate the benefits of Windows Server 2008 for your company, develop pilot systems and migration strategies, integrate Windows Server 2008 with your IT infrastructure and applications, train your IT staff how to use new administration tools, and provide ongoing consulting and troubleshooting via low-cost alternatives such as Help Desk support and remote technical assistance.
Network Security Test VPN Security
Firewall and VPN Consultant
Progent offers companies of any size professional support for Intrusion Protection products and IPsec VPN products from major firewall and Virtual Private Network security companies including Palo Alto Networks, Check Point Software, Juniper, Fortinet, and SonicWall. Progent can help you create a detailed security plan and choose the right products from multiple vendors to achieve your security objectives while sticking within your spending limits.
System Center 2016 and VMware Integration Remote Technical Support
System Center 2016 and Windows 10 Integration Network Consultant
Microsoft System Center 2016 delivers important enhancements for managing hybrid cloud environments by offering advanced support for Windows Server 2016 servers, Windows 10 clients; unified management of heterogeneous networks that include various Linux distributions, Hyper-V and VMware; and better public and private cloud support such as closer integration with Intune for iPhone and Google Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff offers world-class online and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and install a new implementation of Microsoft System Center 2016, extend or optimize your current one, upgrade smoothly from a prior release of System Center, or debug your System Center environment.
Internet Security and Acceleration Server Onsite Technical Support
ISA 2000 Server Consultant
Progent's certified ISA Server consultants have extensive backgrounds configuring ISA Server-based security solutions for information systems with many sites, remote workers, and mission-critical web applications. Progent's Microsoft Firewall consultants are available to assist your small business in designing and implementing an installation of ISA Server 2000 or ISA Server 2004 that supports your information security requirements without overly limiting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Microsoft Expert System Center 2016 Configuration Manager Support and Setup
24-Hour System Center 2016 Security Consulting
Progent has over 20 years of background deploying, and supporting the key platforms included with System Center and can assist your organization to plan, configure, manage, and repair your System Center 2012 R2 ecosystem to optimize the availability and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and local and Cloud-connected datacenters. Progent can assist your organization to upgrade to the current edition of Microsoft System Center from an earlier one or from another IT management solution to deliver the benefits of enterprise-class deployment, management automation, security and compliance, plus infrastructure and critical application availability and performance monitoring.
Microsoft LCS Server Instant Messaging Consultants
Microsoft Live Communications Server Specialists
Microsoft Communications Server delivers IM and Real Presence in an extensible, enterprise-grade solution offering advanced protection, seamless compatibility with popular Microsoft software, an extendable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can realize cost savings and improved business efficiencies, enhanced individual productivity, and better IP protection with this simple-to-administer, highly available IM platform. Effective deployments of Office Communications Server require extensive planning and consideration before roll out. Progent's Microsoft-certified consultants can deliver the expertise needed to deliver all the benefits of Microsoft Office Communications Server across your entire corporation.
Infor SyteLine CloudSuite Consulting Services
Infor SyteLine CloudSuite Quality Control Consulting Services
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies over 25 years of experience assisting manufacturing and service companies to manage supply chains and streamline critical processes to get products to market quickly and adhere to customer commitments dependably. Progent offers the skills of an ERP specialist with more than 20 years of experience with the SyteLine/CloudSuite Industrial platform. Progent offers online or onsite services that spans from occasional guidance to comprehensive solution design and project management. Sample consulting services available from Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Microsoft 365 integration, training, and DBA services.
Microsoft Exchange Support Services
Exchange 2003 Server Upgrade On-site Technical Support
Progent's expert consultants can show you how to design and implement a smooth in-place Exchange Server 2003 upgrade plan that minimizes network disruption, reduces ongoing service requirements, and makes your Exchange 2003 Server easy to administer. For complicated multiple server or multi-location migrations, Progent has the background to finish your move quickly and economically. Progent's Exchange Server 2003 help, repair, and design services include assistance with the integration of third-party add-ons to Microsoft Exchange 2003 Server that are best aligned to your business goals.
Consult Solaris
Consultant UNIX
Progent's Solaris platform support experts offer small companies and software developers assistance with managing and supporting Solaris systems that run with Microsoft-based networks. Progent can give your organization access to Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This broad array of experience provides you with a convenient one-stop consulting firm to show you how to build and maintain a protected and reliable mixed-platform network and communications environment that supports Solaris and Microsoft interoperability by combining Windows with major versions of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
24-7 Cisco PIX Firewall Migration Technical Consultant
24x7 Cisco PIX 500 Firewall Migration Online Support
Cisco's PIX firewalls have been discontinued and Cisco may no longer support these devices. Progent still offers consulting assistance for Cisco's PIX firewalls to help you with maintenance and management and Progent can in addition help you determine if you should migrate to next generation firewall technology from Cisco. Progent's Cisco technology specialists can help your company plan and carry out a cost-effective upgrade to Cisco ASA 5500-X firewalls based on leading practices.
Microsoft Experts Consulting Office 365 Access Development
Microsoft 365 Management On-site Technical Support
Progent can help your business to evaluate the many subscription options available with Microsoft 365, formerly branded Office 365, and configure your network with Microsoft 365 in a way that delivers top business value. Progent supports cross-platform environments that incorporate Windows, macOS, and Linux software. Progent can also help your business to create and maintain hybrid ecosystems that transparently combine on-premises and cloud resources.
VPN Security Firewall Audit
Security Auditor Intrusion Protection Systems
Progent offers organizations of any size expert support for Intrusion Protection Systems and IPsec VPN technology from leading firewall and Virtual Private Network security companies such as Palo Alto Networks, WatchGuard, Juniper Networks, Fortinet, and Symantec. Progent can help you design a detailed security plan and select the right products from a variety of suppliers to support your security objectives while staying within your budget limits.
Open Now Engineer Remote Access
Remote Access Online Troubleshooting
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size business integrate and support Cisco's security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to manage and offer the flexibility to expand with your growing business needs. Progent's Cisco-Certified network consultants are familiar with Cisco's complete line of products targeted at preventing data theft, virus and worm outbreaks, DDoS attacks, and other security risks to your network. Progent can help you integrate Cisco technology to achieve secure connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central client access control foundation for user certification, permissions, and accounting from a graphical Web interface.
Enterprise hybrid cloud integration Consulting
Integration Companies Amazon AWS hybrid cloud integration
Progent can assist you to plan and administer hybrid ecosystems that can include Windows and Linux systems and applications in both cloud-only solutions or in hybrid architectures that utilize local IT assets along with one or more cloud services. To assist you to integrate public cloud services with physical datacenters, Progent can provide a variety of public cloud migration services such as Microsoft Azure enterprise hybrid cloud design and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has two decades of background delivering advanced consulting support remotely, and Progent can help you complete your cloud migration initiatives on schedule and affordably.
24-Hour Consulting Services Server Management
Immediate Virtual Server Professionals
With virtual server technology, businesses are able to run multiple virtual machines on one physical server. Virtualization technology allows companies to gain all the benefits of server isolation, while avoiding the expense associated with buying extra server hardware. Virtualization is the enabling technology for building private clouds, which offer major advantages including lowering the costs of hardware, facilities, and management while enhancing information protection, system reliability, and recoverability. Other useful server management technologies include server monitoring software, Microsoft WSUS, and remote system management cards. Progent's certified server management experts can assist you with all areas of server consolidation and management to allow your business to contain expenses and save time.
Infor SyteLine ERP Consulting
Infor SyteLine CloudSuite Purchasing Management Consultant Services
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that incorporates over a quarter century of background assisting manufacturing and distribution organizations to simplify complex supply chains and streamline key business processes in order to bring products to market fast and meet customer commitments dependably. Progent offers the skills of an ERP consultant with over two decades of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or on-premises services that spans from as-needed advice to end-to-end solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for Infor CloudSuite Industrial include implementation, migration, business analysis, customization, CPQ, web site integration, debugging, data conversion, Microsoft 365 integration, training, and DBA services.
Support Services Short Term Staffing
24x7 On Demand IT Staffing Computer Consultants
Progent's short-term staff augmentation services allow businesses to meet the need for IT professionals without dealing with the costs and delays associated with identifying and recruiting experienced technical workers and without adding to your full-time workforce.
24-Hour Troubleshooting SQL Server 2017 and Windows Server 2012 R2
SQL Server 2017 and Windows Server 2012 R2 Integration Services
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to evaluate the business advantages of upgrading to SQL Server 2017 and can help your organization to design and carry out a cost-effective migration of your current SQL Server environment to any network model including onsite, cloud-based, or hybrid. Progent's consultants can provide online or onsite support services ranging from as-needed design assessment or troubleshooting to end-to-end project management and co-management to make sure your SQL Server 2017 initiative is successfully completed on schedule and on budget.
Kansas Small Business IT Outsourcing
Maine Network Documentation
Progent's Technical Response Center offers low-cost nationwide extended hours remote support for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service professionals offer 24x7 telephone help and remote direct computer connection to isolate and resolve network problems quickly and affordably.
SCSM 2016 Specialists
Immediate System Center 2016 Troubleshooting Computer Consultant
System Center 2016 provides important improvements in the management of hybrid cloud environments through advanced support for Windows Server 2016 servers, Windows 10; unified management of multi-OS environments that include Linux, Microsoft Hyper-V and VMware; and expanded public and private cloud support including closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff can provide advanced online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help organizations of any size to design and configure a new implementation of System Center 2016, expand or tune your current one, migrate smoothly from an earlier version of System Center, or troubleshoot your System Center environment.
Microsoft SBS 2008 Support Services
Microsoft Small Business Server Technology Professional
Microsoft Small Business Server is an affordable suite of server products that provides the basis for a powerful but easy-to-manage IT network. The technical sophistication of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 requires a network support expert with hands-on background planning and building cohesive, end-to-end business network solutions. Progent's Microsoft SBS Server professionals have an average of more than a decade of experience integrating computer networks founded on Microsoft platforms. This experience assures you success in installing, administering, and repairing IT environments that include the Small Business Server suite of servers and applications.
Cisco Router Small Business IT Consulting
Cisco Router Technicians
Progent can help you to utilize Cisco's infrastructure products to create a solid basis for your onsite, cloud-centric, or hybrid-cloud data center and improve operations in key areas such as hardware utilization, security and compliance, versatility, availability, and disaster recovery.
Windows Server Update Services Consultants
Consultants WSUS
Microsoft WSUS enables IT administrators to install and monitor the latest Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Software Update Services, network support staff can completely and easily manage the installation of updates that are released through Microsoft Update to servers and desktops in a company. Progent can help you with complex details of the initial configuration of Microsoft Windows Server Update Services such as planning the Microsoft Windows Server Update Services deployment, configuring user's computers, defining the Group Policy parameters, and ensuring your Microsoft SUS GPO is associated with an Active Directory container that makes sense for your network environment.
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