Progent's certified IT consultants can provide Windows Server 2016 migration consulting services to help businesses of any size to design and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can assist you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to benefit from the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.
Progent offers the expertise of certified consultants as well as experienced database application developers, DBAs, project management experts, network infrastructure architects, disaster recovery planning specialists, and certified security consultants to assist you to evaluate the likely benefits of SQL Server 2012 for your organization, set up test systems at your site or at Progent's test lab, design and execute out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from other database solutions, and configure a cost-effective and secure IT infrastructure that lets you realize the full strategic benefit of SQL Server 2012.
If your business network mixes UNIX, Linux or Solaris technology with Microsoft Windows, Progent can assist you to incorporate your computers into a unified network that allows all your OS platforms to coexist for easy management, seamless dataflow, high dependability, superior performance, and tight security. Progent's UNIX/Linux/Solaris and Windows integration assistance offerings feature IT infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote technical support and troubleshooting, on-site technical support, and Help Desk Call Center support.
Progent's certified professionals can help you to assess the benefits of Windows Server 2012 R2 for your company, create pilot systems and rollout plans, tune your network for on-premises, multi-site, private or public cloud-based, and hybrid environments, train your IT support team, develop a corporate-wide security strategy, automate network administration, help with application development, and generate and test a DR/BC plan.
Progent's Microsoft and Cisco authorized Consultants provide three service programs to help mid-size and large organizations create a cost-effective and productive in-house Computer Support Helpdesk. Progent's help desk consulting services include ROI evaluation, process study and improvement, management reporting, education of internal staff, and documentation of procedures. Progent's Software Evaluation and Integration Services help companies sift through the numerous high-quality Help Desk software packages available and decide which packages might be too expensive, lack key functions, or align poorly with your organization's business goals. Progent also provides temporary staffing for organizations who want to reinforce their internal Help Desk team for occasional projects or to substitute for vacationing or indisposed personnel.
Progent's Citrix consultants can help you to plan, implement, administer, and troubleshoot a virtual Windows application delivery and management solution based on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can help you enhance your network infrastructure for distributing server-side and client-side applications, and Progent's remote datacenter management and support experts can help your organization to manage and maintain an off-site datacenter that features high availability, enhanced protection, and rapid recovery.
SQL Server 2000 is a rich, web-aware database and data analysis package that enables the fast creation of a new generation of enterprise-class applications that can provide your company a significant competitive advantage. SQL Server features built-in support for XML and the ability to communicate across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of work supporting Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET environment.
The Help Desk support model used by Progent offers small and midsize businesses an effective alternative to dependence on independent consultants by offering broad technical knowledge shared by numerous support teams, optional 24x7 access to urgent assistance, fast escalation to world-class engineers for solving the most intractable problems, support consistency and dependability, prompt follow through overseen by veteran IT service administrators, a selection of easy-to-use mechanisms for initiating support jobs, and a high level of process transparency made possible by ticket updates and available via a web portal.
Remote 24x7 monitoring, proactive alarms, and periodic analytical reporting are vital to preserving the health of your network and eliminating unnecessary and costly downtime. Remote Monitoring and Management (RMM) solutions have advanced so far that companies of all sizes can get a degree of protection that was once limited to large enterprises. Progent can provide a variety RMM solutions delivered as low-cost services created to help your company to identify and fix a most IT network problems before they get big enough to hurt productivity.
Progent's Microsoft-certified professionals can help you to evaluate the benefits of Windows Server 2012 R2 for your company, create pilot systems and migration strategies, tune your infrastructure for local, multi-location, cloud-based, and hybrid datacenters, educate your IT management team, develop a corporate-wide security plan, automate network administration, assist with creating applications, and generate and test a disaster recovery/business continuity plan.
Progent can help you in any phase of your migration to Microsoft Exchange Server 2019 such as deploying Windows Server 2019 Core as a host for Exchange; planning high availability architecture for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and implementing Hyper-V virtualization; setting up hardware load balancing; building DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook clients.
ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth protection for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers firewall protection, intrusion alerts, endpoint management, and web filtering through cutting-edge tools incorporated within one agent accessible from a unified control. Progent's security and virtualization consultants can help your business to design and implement a ProSight ESP deployment that addresses your organization's specific requirements and that allows you demonstrate compliance with government and industry data security standards. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require urgent action. Progent's consultants can also assist you to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover rapidly from a destructive security attack like ransomware.
Progent's Cisco-certified CCIE experts can help organization to configure, manage, upgrade, optimize and troubleshoot Catalyst switches. Progent can also help you to harden the security and compliance of Catalyst switches and move smoothly from outdated switches to current devices.
Progent offers national online help and troubleshooting services for businesses that run UNIX, Linux, or Sun Solaris environments or whose information systems feature a combination of UNIX/Linux and Microsoft Windows technology. Remote technical support offers optimum return for your IT budget by protecting user productivity and shortening the time charged for computer analysis and repair. Advanced remote support technology and experienced service specialists and engineers combine to enable Progent to solve most IT problems without wasting time and money by going to your site. In the vast majority of situations your IT problems can be dealt with by telephone or through a combination of phone help and remote connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISM premier security professionals to assist with the most difficult network issues.
Windows Active Directory demands significant practical experience to configure efficiently across a large corporation. Progentís Microsoft Premier consultants are skilled in designing, deploying, and supporting sophisticated Enterprise AD installations. Progentís fields of proven competence with Windows Server Active Directory include replication problems, multi-domain partition configurations, repair of corrupted Active Directory objects, dealing with legacy beta software configuration objects in production AD environments, and fixing unsuccessful installations of Active Directory and Active Directory-integrated applications.
The Helpdesk service delivery model adopted by Progent's Technical Response Center offers small and midsize companies an affordable alternative to reliance on independent consultants by offering extensive expertise shared by multiple support teams, optional 24x7 access to urgent help, escalation capability to appropriate engineers for handling even the most complex issues, service consistency and reliability, prompt follow through overseen by veteran IT service managers, a variety of convenient mechanisms for initiating support jobs, plus excellent progress visibility enabled by trouble ticket updates and accessible through a web portal.
Progentís IT outsourcing packages offer economical network support for small businesses. Whether it includes planning system infrastructure, creating an internal Help Desk or using an outside one, deploying an updated email system, monitoring your network, or building an on-line business solution, outsourcing your IT engineering services can contain expenses and eliminate uncertainties, permitting IT service expenses to grow in a more linear and controlled fashion than is feasible by building up a bulky, knowledgeable internal IT staff. Progentís Outsourcing White Paper and datasheets tell you how Progent can enable you to create a secure and highly available system foundation for your vital applications based on Windows including Office XP, Microsoft Office 2003, and Office 2000.
Progent can help small companies to migrate any part of their network infrastructure to Microsoft Azure. This can simplify IT administration and reduce hardware investments. Microsoft Azure offers a wealth of cloud services and Progent can assist you to evaluate the benefits and restrictions of various cloud networking architectures supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises applications and network infrastructure and ensure you sidestep the common mistakes small companies make when moving to a public cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to configure firewalls and IPsec VPN connections and also to manage iPhones and iPads and Google Android handhelds.
Cisco's Small Business 100, 300 and 500 family of APs are Linux-based devices engineered as entry-level Wi-Fi APs for small offices. Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants can provide remote or onsite configuration and troubleshooting support to help you to plan, implement, upgrade, tune, administer and troubleshoot Cisco Small Business wireless AP environments of any size or architecture.
Progent's Meraki wireless access point consultants provide online and onsite support to help organizations of any size to design, deploy, manage, expand or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist you to configure and support Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a branch office to a large campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco products including Catalyst and Nexus switches, ASR routers and ASA firewalls to create a seamless network infrastructure that provides the same access, responsiveness, security compliance, manageability and availability for wired and Wi-Fi users irrespective of their location or device.
In performing consulting tasks for enterprise customers, Progent follows a phased methodology driven by specified milestones so as to achieve financial, scheduling and technical targets while reducing productivity disruption. Progent's Enterprise Services Methodology utilizes industry project management procedures derived from the leading practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture proposals, pilots, design adjustments, and expert deployment. All phases are documented to make available a detailed description of technical services performed and to assist in downstream network maintenance.
Progent offers affordable remote access to an Oracle-certified MySQL DBA or software developer and can assist businesses of all sizes to configure and maintain MySQL within a dependable network environment that offers high levels of speed, expandability, and protection. Progent also has proven skill assisting companies port applications from an Oracle environment to MySQL.
Progentís Disaster Recovery/Business Continuity specialists have in-depth experience assisting small and mid-size businesses to reduce system downtime by offering affordable remote consulting support for disaster recovery/business continuity (DR/BC) planning, high-availability network design, data backup and restore systems, and non-disruptive system maintenance. Progentís business continuity consultants can help you to develop and test an efficient business continuity plan that matches your business goals and budget. Progentís disaster recovery engineers can assist you to architect, implement, and maintain resilient technologies including redundant Internet access, virtualized servers, clustering, load balancing, continual off-site backup, and multi-location hot backup centers.
Progent's Microsoft-certified consulting experts can assist organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any older release of Windows. Remote and onsite evaluation and upgrade services for Windows 10 offered by Progent's consultants include ROI estimates, project coordination, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud solutions, mobile management and synchronization, telecommuter connectivity, security and compliance, automated deployment and management, infrastructure optimization, wired/wireless convergence, business continuity planning, group and personal training for IT support personnel and users, and ongoing Call Center support services.
Linux Network Monitoring, Nagios and MRTG Specialists
Progent is one of the most expert network consulting firms for creating email and messaging systems based on Microsoft Exchange 2000. Progent specializes in helping small and mid-size companies derive the full advantages of Microsoft Exchange Server 2000 under common situations including upgrading from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and using managed services for your Exchange 2000 Server administration.
Progentís Microsoft-certified experts can provide small and midsize companies computer consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, teams and data. SharePoint Portal Server provides a common spot for your workers or customers to access, organize, distribute and interact with useful information, files, and applications and to communicate with one another. It enables faster and better decisions, more effective sharing across teams and more economical business practices. The primary objective of SharePoint Server is to gather together, in a relevant way, all of the many sources of knowledge available inside and outside an organization. Windows SharePoint Services join workers, customers, teams and major tasks with the information theyíve developed in a way that makes data convenient to find, download and re-use.
Progent's Cisco Meraki wireless access point experts offer remote and onsite support to assist businesses of any size to plan, deploy, manage, expand or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help your business to configure and manage Meraki-based Wi-Fi networks for sites that range from a teleworker's home or a branch office to a large campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco products including Catalyst and Nexus switches, routers and firewalls to create a seamless ecosystem that provides identical connectivity, performance, security, manageability and availability for wired and Wi-Fi users irrespective of their location or device.
Progent offers consulting services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and manage a WatchGuard Firewall appliance that aligns with your security needs and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or migrate efficiently to current WatchGuard firewall solutions.
Cisco's security and offsite connectivity technology for small to mid-size companies represent a full range of manageable protection products to help you safeguard your entire network infrastructure. Cisco's VPN product family includes switches, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's expert consulting staff includes experienced engineers with Cisco's CCIE and Cisco Certified Network Professional certifications who can help your organization to select Cisco VPN, Cisco RADIUS Security, and additional Cisco security solutions that fit best with your corporate objectives.
Progent has delivered support for Microsoft Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has delivered system integration, customization, training, and troubleshooting since the product's debut. Progent can provide top-tier expertise for upgrading out of date Dynamics GP/Great Plains ERP systems. Progent can assist your business to design, validate, and carry out a cost-effective migration from a a legacy version to the latest release of Dynamics GP.
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped design that enhances cloud readiness, works with the most popular smart phones and tablets, allows one-time sign-on with Microsoft Azure Active Directory, and tightens security. Microsoft Dynamics 2015 R2 also streamlines reporting, incorporates nine new Workflows, expands the Web Client, and adds more than 100 enhancements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants have the broad technical skills and hands-on experience to address the critical technical and business challenges associated with deploying and managing Dynamics GP 2015 R2 and can assist you to carry out a smooth migration that will maximize the business value of your investment in this mission-critical platform.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer economical remote and onsite consulting, software development, and technical support services for organizations of any size who want to upgrade to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help you design and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates onsite and cloud components into a cohesive information management solution.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive backgrounds developing Microsoft-based security solutions for information systems with multiple sites, remote users, and mission-critical eCommerce applications. A Progent ISA Server consultant is ready to help your small company plan and deploy an installation of ISA Server 2004 that meets your information protection requirements without limiting your productivity.
System Center Configuration Manager automates software provisioning across multiple sites, centralizes security and compliance settings control, inventories network resources, protects against corporate data leakage, performs health monitoring, allows secure end-user self service, and delivers a common control mechanism for managing multi-OS networks based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration experts can assist you with any aspect of planning, implementing, operating and repairing a System Center Configuration Manager deployment for local, cloud, or hybrid environments.
Progent's Microsoft-certified consulting experts have more than a decade of experience designing, deploying, optimizing and troubleshooting System Center Operations Manager environments and offer organizations of any size advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can help you to plan a topology for SCOM 2012 servers that provides the performance and availability needed to monitor your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs based on leading practices for tracking network infrastructure as well as both Microsoft and third-party apps and services. In addition, Progent can deliver fast online or on-premises technical support to help you to fix critical issues uncovered by Microsoft SCOM 2012.
Progent's certified engineers can help you to evaluate Microsoft Windows 7 to verify application and driver compatibility and to check its performance and reliability working with your applications. Progent can also help you to assess the potential business benefits of adopting Microsoft Windows 7. If you decide that Microsoft Windows 7 makes sense for your business, Progent can help your IT organization to plan and carry out a smooth migration to Microsoft Windows 7 from a your current version of Windows.
Progent offers remote and onsite expertise to help your organization with any aspect of BI reporting from debugging or modernizing reports to designing and implementing a comprehensive business intelligence solution. Progent's BI consultants can help you to maintain your existing BI system, assist you to upgrade databases and applications from a discontinued reporting product to a current one, and provide custom online training tailored to your specific requirements. Progentís management reporting and analytics consultants offer experience in all popular business analytics reporting and visualization tools including Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot and Power View, and Report Builder.
Progentís Co-managed Help Desk service makes it possible for your business to share the load for Help Desk support seamlessly between your IT team and Progent's nationwide pool of veteran technical support engineers and matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative support solution built around the leading shared PSA platform for handling service requests, ticketing, ownership, status tracking, and reporting.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's certified Wi-Fi consultants can assist your organization to assess the advantages of using Catalyst Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can assist you to maintain and troubleshoot your current Wi-Fi environment or help you design and carry out an efficient transition from outdated Wi-Fi controllers to modern models.
Progent can provide onsite training designed for people who want to expand their understanding of the macOS and OS X operating system, Apple Mac computers, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also offers customized group or individual online training for Mac applications.
By using virtual servers, companies can run many virtual servers on one physical server. Virtualization technology enables businesses to gain all the benefits of server isolation, but without the expense associated with purchasing additional server equipment. Virtual servers are also the enabling technology for private clouds, which provide important advantages including lowering the costs of capital equipment, facilities, and management while enhancing information security, system reliability, and recoverability. Other important server management options include server monitoring utilities, Microsoft WSUS, and remote server management hardware. Progent's certified server management specialists can assist you with all areas of server virtualization and administration to allow your business to contain costs and save time.
Progent can assist you to utilize Cisco's networking technology to build a solid basis for your local, private cloud, or hybrid-cloud data center and improve operations in vital areas including compute and storage utilization, security and compliance, manageability, reliability, and disaster recovery.
For large businesses, Progent can leverage in-house IT staffs by offering world-class background in supporting key Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server consulting. For the national or global enterprise with branch offices, Progent can act as a seamless local supplement of corporate IT management. Progentís enterprise consulting services include company-wide security, remote branch office support, network architecture, Sarbox compliance, project management, and top-level service for multi-site network environments based on Enterprise Windows 2003. Progent can offer on-site consultants and specialists to assist with a site relocation or branch move, or a network architect to assist with setting up or using an Internet Data Center or co-location site.
Progent's ProSight Virtual Hosting service combines advanced virtualization technology, a state-of-the-art data center, and the technical services of Progent's Microsoft-certified consulting group to provide small businesses with a comprehensive IT outsourcing alternative that enhances network availability and protection, eliminates management distraction, and saves money. With Private Cloud Hosting, a smaller company can have all of its operating system platforms and key business application servers hosted in a secure and reliable facility on a high-performance, high-availability virtual machine set up and maintained by Progent's computer support professionals.
Microsoft Communications Server provides Instant Messaging and presence as part of an extensible, enterprise-grade package offering enhanced protection, seamless integration with additional Microsoft products, an expandable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Your organization can realize cost savings and elevated operational efficiencies, increased worker productivity, and better IP protection with this simple-to-manage, fault-tolerant solution. Successful implementations of Microsoft Office Communications Server call for careful planning and consideration prior to installation. Progent's Microsoft-authorized professionals can deliver the skill needed to realize all the benefits of Office Communications Server throughout your entire organization.
Progent's Microsoft-certified Excel and Office 365 Excel application consultants can provide a wide variety of online support services to help your organization to plan, develop, test, install, administer, and debug business applications powered by any release of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist you to migrate your legacy Excel applications to the latest releases of Excel, support Excel on iOS-based iPhones and iPads and Google Android phones and tablets, and fix compatibility issues between different versions of Excel. Progent offers as-needed support to clients who need a quick solution to a specific problem related to Excel and Progent also offers comprehensive project management services for migrating or developing mission-critical applications based on Office Excel. Progent's affordable webinar training for Office Excel can be custom tailored to meet the special requirements of individual users or groups.
Progent's certified consultants can help you to calculate the benefits of Windows Server 2008 for your business, develop test systems and migration strategies, install Windows Server 2008 with your network infrastructure and workload, train your support personnel how to use new administration tools, and deliver continuing consulting and troubleshooting via low-cost alternatives including Contact Center support and remote technical assistance.
Progent's Microsoft-certified professionals have more than a decade of background providing unified communications support for companies ranging from small offices to global corporations. Progent offers affordable support for all editions of Microsoft Exchange Server to enhance email and virus protection, design fault tolerant email environments, and implement off-site and mobile email access. Progentís Microsoft Exchange support services can help you in designing and carrying out a migration from a legacy SMPT server or unsupported Microsoft Email software such as Microsoft Exchange 2003 to Exchange Server 2016. In addition provides support for Windows 8, Windows 7, Vista, and Windows XP desktops running Outlook and can show you how to integrate Microsoft Outlook Web App for popular browsers. For email virus protection, spam filtering and data data leak prevention, Progent offers Email Guard managed services.