Progent's software experts have worked for two decades with .NET tools and the Visual Studio development system and are able to create or enhance .NET apps rapidly and at low cost.
Progent's Microsoft-certified consultants can help you to automate desktop PC software update management by delivering expertise with administration solutions that include Configuration Manager 2007, SMS 2003, and Windows Server Update Services.
Progent's Microsoft-certified professionals can help you evaluate the possible advantages of Hyper-V-based virtualization for your business, perform test installations to validate Hyper-V's operation with your line-of-business software, assess your network infrastructure for smooth performance with virtualization solutions, help you in migrating to Microsoft Windows Server 2008 and configuring Windows Hyper-V, educate your IT personnel to monitor and administer Hyper-V, provide world-class consulting help for improving the security of your virtual machines, establish and test disaster recovery processes that maximize system availability, and provide ongoing consulting and technical support including low-cost online troubleshooting and comprehensive Help Desk services.
Progent's certified ISA Server consultants have extensive backgrounds with Internet Security and Acceleration Server developing ISA Server-based security solutions for IT networks with multiple offices, remote workers, and mission-critical web applications. Progent's Microsoft Firewall experts are available to help your small business in designing and implementing an installation of ISA 2000 Server or ISA 2004 Server that meets your network protection requirements without adversely limiting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date versions of Internet Security and Acceleration Server.
ProSight Data Protection Services ECHO provide small and mid-sized organizations an affordable and fully managed solution for secure backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight DPS automates and monitors your backup activities and enables fast restoration of vital data, applications and virtual machines that have become unavailable or corrupted as a result of hardware failures, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery consultants can provide world-class support to set up ProSight Data Protection Services to be compliant with regulatory standards such as HIPAA, FIRPA, and PCI and, when needed, can help you to recover your critical data.
Progent's wireless site survey services assist you to design, install and troubleshoot a Wi-Fi network adapted to your facilities, providing you a wireless solution that delivers the coverage, speed, density, Quality of Service, data protection, and roaming ability your company requires. Wireless site survey services from Progent include online predictive analysis for designing a wireless LAN and onsite survey services for confirming, tuning, and troubleshooting a functioning wireless network.
VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to define, automate and verify a consistent process for recovering services rapidly after an outage. Site Recovery Manager provides centrally managed and automated disaster recovery, application mobility, plus non-disruptive site migration, failback and re-protect. Site Recovery Manager also allows transparent testing for site recovery, updates and fixes and can generate reports to verify full service recovery, validate SLAs and demonstrate DR compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to help your organization to plan, deploy, test and manage a DR solution based on VMware Site Recovery Manager.
Progent has two decades of experience assisting small and medium-size companies to design, deploy, tune, manage, and debug computer networks that incorporate teleworkers.
Progent's Microsoft-certified consultants can assist you you to evaluate the benefits of Windows Server 2008 for your company, create test programs and migration strategies, integrate Windows Server 2008 with your IT infrastructure and applications, educate your IT personnel how to run enhanced management utilities, and deliver continuing consulting and troubleshooting via low-cost alternatives including Contact Center support and remote technical support.
Microsoft Lync Server 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, and both VoIP and public switched telephone network (PSTN) voice communication. Lync 2010 can extend the functionality of Exchange Server, SharePoint Server and Office or Microsoft 365 and simplify administration via integration with Windows AD. Lync 2010 can also reduce expenses by eliminating Voice-over-IP hardware and subscription fees, PBX gear, or conventional teleconferencing technology. Progent's certified IM and Presence consultants offer remote and onsite support services to help your company to maintain and troubleshoot your existing Lync 2010 deployment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is the new release of the product family. Progent can also assist you to plan and execute an efficient Skype for Business upgrade.
Catalyst line of Wi-Fi controllers simplify the administration of Wi-Fi LANs by unifying the provisioning and control of wireless APs, optimizing wireless throughput by limiting the effect of RF congestion, enhancing Wi-Fi uptime with rapid failover, and strengthening security by identifying cyber threats and analyzing network traffic according to user type and location. Progent can help you to configure Cisco wireless LAN controllers to manage Wi-Fi networks of any size. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi solution or implement an efficient migration to Cisco's modern Wi-Fi controller technology.
A centerpiece of Progent's NOC is its effective incorporation of NinjaOne RMM, a cutting-edge remote monitoring and management (RMM) solution which enables automated alerts and streamlined incident response.
Progent's Microsoft-certified professionals can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, create test environments and rollout strategies, optimize your network for local, multi-location, cloud-based, and hybrid environments, train your IT support team, develop a corporate-wide security strategy, automate IT administration, help with creating applications, and build and test a DR/BC plan.
Progent's seasoned ransomware recovery experts can help you to rebuild a network victimized by a ransomware cryptoworm like Ryuk, WannaCry, Hermes, or MongoLock.
NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering with replication to provide fast, zero RPO disaster recovery between datacenters located as far as 185 miles away from one another. Progent's roster of seasoned network consultants can help your business to design, deploy, administer, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that aligns with your functional requirements and budget. Progent can ensure you follow leading practices for installing your MetroCluster solution by delivering help with tasks such as assigning disk pools, arranging aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker, setting up a configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery system to show compliance with information assurance standards and regulatory requirements.
SQL Server 2005 delivers powerful, standardized tools to computer experts as well as to information workers, lessening the complexity of creating, integrating, administering, and accessing company information and analytical applications in environments ranging from mobile devices to enterprise information networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for an IT consultant with hands-on expertise and wide knowledge in planning and deploying information-based, end-to-end business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft technology, assures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Progent offers expert support for every step of your Microsoft Exchange Server 2010 migration including end-to-end project management, site prep, project planning, cost estimates of new software licenses and equipment needed, recommended vendor sourcing, pilot testing at client location or at Progent's test lab, setting up temporary coexistence of Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the production system, deactivating the old servers, and training for client's IT staff and users.
Progent's Cisco Catalyst 802.11ax Wi-Fi 6 and Wi-Fi 6E AP experts can provide affordable remote and onsite help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.
Years of background delivering Microsoft support and Cisco network consulting has allowed Progent to build an unmatched capability for supporting branch offices that need IT service with the responsiveness common to with small companies but which includes professional client interaction, thorough documentation, and adherence to corporate IT protocols. If your corporation has a remote office situated anywhere in California or any region covered by Progent's consultants, Progent can offer a broad range of on-premises and on-line IT consulting services and system architecture assistance.
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor Wi-Fi APs, WiFi 6/6E and WiFi 7 APs, security gateway appliances, managed switches, IP phones, and cameras. Progent can provide the expertise of seasoned Wi-Fi professionals who can assist your organization to assess the benefits of UniFi technology for your environment and assist you to plan, install, manage, and maintain your UniFi solution.
Progent utilizes the Flexential Tampa colocation center primarily to provide private cloud hosting services. Progent has a group of network experts located in the Tampa area, and Progent can also provide remote expertise from Progent's nationwide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and senior DRBC planning consultants. Progent can also assist you to design and execute a move to the Flexential data center with services such as designing solution configuration, recommending hardware, system setup and validation, troubleshooting, streamlining remote management, and training your IT support team.
Progent's consultants offer cost-effective online consulting and technical support services for Microsoft Windows Server Essentials. Progent offers full-service project management to help you design and carry out an efficient move from Windows Server Essentials to Microsoft 365 and other Azure Cloud applications and services.
Stealth intrusion testing is an important part of any comprehensive network security plan. Progent's security professionals can run extensive intrusion checks without the awareness of your organization's in-house IT staff. Stealth penetration checking uncovers whether existing security monitoring tools such as intrusion incident alerts and event history monitoring are correctly configured and actively observed. Progent can provide continuous automatic PEN testing to define your internal and external attack surface and to identify ways that vulnerabilities, unsafe configurations, harvested credentials, skipped patches, and unsound IT product defaults can be chained together by hackers into the multi-front attacks common to modern versions of ransomware.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management technology to keep your network running at peak levels by tracking the state of vital devices.
Progent offers the support of a senior consultant with years of hands-on experience configuring, managing, and enhancing telepresence platforms from leading vendors such as Cisco/TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your in-house network management team, your ISP, and your telepresence technology vendor to help your organization increase the strategic value of your video conferencing ecosystem.
For enterprise project management assistance, Progent can provide access to veteran information technology experts with decades of experience in technology management, program development, and business process engineering for organizations ranging from Big 4 firms to dot-com startups to government agencies. These proven IT managers offer project management skills to assist enterprise clients follow leading practices to ensure that strategic projects are successfully completed on time and on budget.
Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to provide web-based management and comprehensive security for all your inbound and outbound email. The powerful structure of Email Guard combines cloud-based filtering with a local security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's cloud filter acts as a first line of defense and keeps most unwanted email from reaching your network firewall. This decreases your vulnerability to external attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a further layer of inspection for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays inside your corporate firewall.
Progent's certified Microsoft Windows 2000 consultants can show you how to optimize the functionality of your current Windows 2000 Servers and can simplify network administration, offer technical support and repair, and enhance security. Progent can also show you how to create, justify, and execute a strategy to upgrade from Windows Server 2000 to Windows 2003 Server. Progent is expert in designing test programs to reduce the technical risk associated with migrating to Windows 2003 Server by uncovering potential hardware and software compatibility problems.
Progent offers cost-effective online assistance to assist you to plan, deploy, and troubleshoot any facet of your iPhone and iPad and Windows integration solution and is available for short-term jobs to help you through occasional technical bottlenecks or long-term engagements to help you finish business-critical initiatives on schedule and within budget. Progent has experience in local, cloud-based, or hybrid environments and can help you create or support a resilient, secure and scalable network infrastructure that is best suited to your mode of computing. Progent also offers remote or on-premises training to help manage and use your iPhones and iPads in a safe, collaborative ecosystem that maximizes the business value of your information network.
Progent's Microsoft certified professionals offer small and medium sized companies expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers include an advanced application-layer aware firewall that can protect your business network from attack by outside and internal threats. Forefront Threat Management Gateway and ISA Server perform deep examination of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to uncover many attacks that can get by ordinary firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you strengthen your network security through experienced planning and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified consultants can help your company to deploy Microsoft Forefront TMG 2010, maintain any version of ISA Server, or migrate from ISA Server to Microsoft Forefront TMG.
Progent offers the support of RIM BlackBerry-premier experts who can assist small organizations to plan, manage, and repair BlackBerry technology economically and successfully, eliminating the requirement for an internal BlackBerry expert and reducing the cost and distraction of supporting a mobile wireless workforce. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This wide range of expertise, combined with Progent's proven remote support model, provides small and mid-size businesses an efficient solution for integrating BlackBerry technology seamlessly into their IT network.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist your business to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts can provide affordable remote and on-premises expertise, application development, and debugging services for organizations of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help you design and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud-based components into a cohesive information management system.
Exchange Server 2013 includes significant improvements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces powerful innovations plus a revamped structure. These improvements affect vital facets of IT including manageability, high availability (HA), security and compliance, operational costs, teamwork, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the possible advantages of migrating to Exchange Server 2013, create an efficient validation and rollout plan, and educate your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide affordable remote consulting and support and management services for Exchange Server 2013.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses advanced remote monitoring and management (RMM) technology to keep your network running at peak levels by tracking the state of critical assets.
Progent's Ekahau-certified Wi-Fi experts can help your business to plan, install, optimize, manage and debug a Wi-Fi solution customized for your facilities. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF signal analysis.
In conducting consulting tasks for enterprise customers, Progent uses a phased approach based on specified milestones so as to meet financial, timing and engineering targets while minimizing business disruption. Progent's Enterprise Services Project Methodology follows accepted project management procedures based on the leading practices defined by the Microsoft MSF methodology which includes requirements definition, design recommendations, pilots, design tuning, and professional deployment. All phases are documented to make available a detailed summary of technical services performed and to help in ongoing network maintenance.
Progent's Microsoft-certified consultants can provide affordable remote and on-premises consulting expertise, software development, and technical support support for organizations of any size who want to migrate to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint.
The clustering technology incorporated into the high-end versions of Microsoft Windows Server 2008 is radically re-engineered to simplify the deployment, setup, and maintenance of server clusters that provide improved levels of network dependability, security, performance, and flexibility. New or enhanced capabilities include cluster verification, revamped configuration and deployment, unified cluster administration, new cluster infrastructure for increased availability, better security and quorum structure, elimination of failure points, more storage and RAM capacity, and enhancements for geographically dispersed clusters. Progent's Microsoft-certified consultants can assist you evaluate the advantages of failover clusters, design and execute a deployment, train your network support staff to manage your failover clusters, provide continuing consulting and support services, and create and test a disaster recovery procedure.
Medium-size businesses can get all the advantages of Microsoft Operations Manager 2007 and have quick availability of Progent's Microsoft and Cisco Certified network consulting experts. With Progent's economically priced network support programs, medium-size organizations can select a basic co-sourcing package based on Operations Manager with network monitoring, automated warnings, comprehensive reporting, Help Desk support, and online service. For companies with line-of-business environments who need non-stop networking, Progent offers a comprehensive round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager to provide mid-size company networks enterprise-class reliability, protection and performance.
Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped architecture that enhances cloud readiness, supports the most popular handheld devices, allows single sign-on with Azure Active Directory, and tightens security. Microsoft Dynamics 2015 R2 also streamlines management reporting, incorporates new Workflows, extends the Web Client, and delivers more than 100 improvements to various applications. Progent's Microsoft-certified consultants offer the depth and breadth of knowledge and experience to address the critical IT and business issues involved with upgrading to Microsoft Dynamics GP 2015 R2 and can assist you to perform an efficient migration that will optimize the business value of your investment in this powerful product.
Progent's certified security experts can run NodeZero-powered penetration tests to verify your security defense systems and policies are properly set up and effective.
Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development system and can build or modernize .NET apps quickly and at low cost.
Progent provides nationwide remote help and consulting services for companies who run Apple Mac environments or whose information systems feature a combination of Mac with Microsoft Windows technology. Progent's engineers can provide Apple macOS and OS X clients a variety of services such as desktop support, upgrading to the current edition of Mac OS X from other earlier versions of Apple macOS and Mac OS X, plus expertise with Apple macOS and Mac OS X application software. Progent can also help your business with Apple iPhone and iPad integration and management, or migrating to Apple's iCloud. Remote network consulting provides optimum leverage for your IT dollar by protecting user efficiency and shortening the hours charged for network analysis and repair. Advanced online access utilities and experienced technicians and engineers combine to enable Progent to solve most IT issues without wasting time and money by traveling to your location. In most of cases your IT issues can be dealt with by telephone or through a combination of telephone help and online access. Progent can offer the services of Cisco CCIE infrastructure experts and CISA and CISM certified security specialists to help with the toughest network problems.
Progent offers affordable online and onsite consulting to assist businesses of any size to move all or part of their core network infrastructure to Google Cloud Platform services. This can save time and equipment costs and allow the use of Google's state-of-the-art AI and machine learning tools. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, readiness assessment, system design, testing, deployment, administration, performance tuning, software license management, backup/restore solutions, and security strategies.
Progent's Microsoft-certified consultants can provide advanced support in implementing, operating and debugging any edition of Project, Microsoft Project Server, and Microsoft Project Online and can provide a broad variety of cost-effective remote consulting services based on industry best practices to assist organizations of any size to receive all the advantages of this leading platform. Support services available from Progent include solution planning, installation and upgrades, strategies for secure file and status sharing among onsite and remote or mobile users, network optimization, and customized online training.
Nexus series switches are designed to provide the performance, expandability, dependability, cloud readiness, capacity, data protection and ease of management required to act as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch consultants are available to provide remote and on-premises consulting expertise to help your IT staff to design an optimal switch topology, build pilot systems to validate your network design, install and configure Nexus switches, define and implement appropriate policies, run security and compliance tests, set up advanced monitoring, fully utilize resources by means of virtualization, troubleshoot switching and routing issues, maximize system performance, perform capacity planning, and set up the advanced zero-downtime features incorporated into Nexus products. Progent can also help your business to upgrade non-disruptively from legacy Nexus switches or Cisco Catalyst switches to up-to-date Nexus platforms.
Ubiquiti's UniFi line of Wi-Fi products includes indoor and outdoor Wave 2 Wi-Fi APs, WiFi 6/6E and WiFi 7 APs, security gateways, managed switches, IP phones, and security cameras. Progent can provide the skills of veteran Wi-Fi consultants who can help your organization to determine the benefits of UniFi products for your business and assist you to plan, deploy, administer, and maintain your UniFi ecosystem.
Progent's certified cybersecurity consultants can run NodeZero-powered penetration tests to verify your security defense tools and policies are properly configured and effective.
Progent's ProSight Email Guard solution uses the technology of top data security vendors to provide centralized control and world-class security for your inbound and outbound email. The hybrid structure of Email Guard integrates cloud-based filtering with an on-premises security gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage space. Email Guard's on-premises gateway device adds a further layer of inspection for inbound email. For outbound email, the onsite security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays inside your corporate firewall.
Les Kent has a 35-year track record of effective technology integration, executive management, marketing, and operations. He has demonstrated a knack for creating elegant IT solutions during his time as as a network architect, software developer, project manager, deployment consultant, and problem solver for small companies, start-ups, and major corporations.
Progent's Network Helpdesk Outsourcing Support Services for PC desktop support are intended especially for small businesses who require immediate availability of a Help Desk Call Center with professional phone support and full escalation options but who have to operate within a limited network support budget. Important features of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Support, Secure Remote Access Provisioning, Initial System Evaluation, Problem Prioritization, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Call Center Software Recommendation and Deployment.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or medium sized company integrate and support Cisco's security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to manage and offer the flexibility to evolve with your growing business needs. Progent's Cisco-Premier network experts are familiar with Cisco's comprehensive family of products targeted at eliminating data pilfering, virus and worm outbreaks, Denial of Service attacks, and other threats to your network. Progent can show you how to integrate Cisco products to achieve safe access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a centralized user access control foundation for user authentication, permissions, and tracking from a graphical Web interface.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that incorporates advanced remote monitoring and management techniques to help keep your IT system operating at peak levels by tracking the state of critical assets.
