Additional Topics of Interest

Remote Technical Support Meraki MR30H Access Point
Meraki Access Point Security Technical Consultant

Progent's Cisco-Meraki Wi-Fi access point experts can help your organization to plan, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a small office to a campus or a multi-site enterprise. Progent can also help you to incorporate other Cisco appliances for streamlined management.

Citrix HDX Consulting Services
Citrix Desktop Studio Remote Technical Support

Citrix offers a powerful line of platforms that provide enterprise-class manageability, scalability, and responsiveness for virtualizing servers and for server-based delivery of Windows desktops and Windows applications. For distributing virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can help your company to assess the business benefits of Citrix technology and help you plan, test, deploy, optimize, and maintain Citrix solutions.

Office Web Apps for Mac Consultant Services
Remote Desktop Connection for Mac Technical Support

Microsoft Office for Mac allows Mac users to run the world's most popular business applications. Progent's Apple-certified Mac consultants can help you configure Mac Office on a multi-vendor network that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can access the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share data and network resources with co-workers who run Microsoft Windows. Progent's engineers have experience with both Apple Macintosh and Windows platforms and can support networks that combine Apple Macintosh with Windows systems with complete resource sharing, or networks which intentionally restrict collaboration between Mac and Windows users.

24-Hour Microsoft Exchange 2000 Professional Services
Email and Telephony Integration Outsourcing Technology

Progent's Microsoft-certified consultants have two decades of background providing e-mail and unified email/telephony solutions for companies. Progent offers economical Microsoft Exchange 2007 Server consulting services to strengthen email security and virus protection, achieve fault tolerant email, and implement remote and mobile email connectivity. Progent’s Microsoft Exchange help and support offerings can assist you in designing and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT system or older Microsoft Exchange software such as Exchange 5.5 to Microsoft Exchange Server 2010.

Security Consultant Services
Open Now Wireless Security Engineers

Progent provides expertise for security testing utilities including LANguard from GFI for running a set of automatic system auditing scans to identify potential security problems. Progent has broad knowledge of network auditing tools and can help you to make sense of audit reports and respond effectively. Progent can help you build protection into your company operations, configure auditing applications, define and deploy a secure network environment, and recommend procedures to maximize the safety of your IT system. Progent's security engineers are available to show you how to set up a firewall, design safe remote access to email and business applications, and integrate VPN. Progent's qualified security experts can test the security of web software and can run extensive information security tests of enterprise-wide security to validate your organization's compliance with recognized industry security standards including FISMA, NIST, and ISO 17799.

OS X Troubleshooting Consult
macOS Online Troubleshooting Engineer

Progent provides national remote phone support and consulting services for companies that operate Apple macOS and OS X networks or whose IT systems feature a mix of Mac and Microsoft technology. Progent's engineers offer Mac clients a range of services including desktop assistance, migration to the most recent edition of macOS from legacy editions of macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also assist you with Apple iPhone and Apple iPad support, or migrating to Apple's iCloud. Remote network consulting provides maximum return for your IT dollar by protecting client efficiency and shortening the time charged for computer analysis and repair. Sophisticated online support technology and skilled service specialists and engineers allow Progent to solve the majority of network issues without wasting time and expense by going to your location. In the vast majority of cases your IT problems can be dealt with over the phone or via a mix of phone support and online network analysis. Progent can make available Cisco CCIE network experts and CISM and CISSP premier security professionals to help with the most challenging network problems.

Antispam Services
24-7 Postini Consultants

E-Mail Guard by Postini offers constantly upgraded spam and virus filtering, data filtering, and protection from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini aggregator and support specialist. If your organization is too small to purchase for a standard Postini license, you can still get the use of Postini’s Perimeter Manager services through Progent’s E-Mail Guard anti-spam and virus protection service program. Progent’s expert e-mail protection professionals can help you create an email protection plan that incorporates antispam and anti-virus products and policies.

Dynamics GP eConnect Professionals
Dynamics GP Visual Studio Consult

Progent's background delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and additional developer platforms make it possible to design custom line-of-business programs and eCommerce environments that operate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can help you create reports that let you track your business more effectively, transforming uncooked data into valuable understanding of your business.

QoS Test Lab Specialists
VLAN Test Lab Consultant

The Progent Test and Training Lab located at the QTS Colocation Center is available for testing line-of-business applications, creating efficient system upgrade methodologies, evaluating and optimizing performance, planning or validating disaster recovery solutions, mitigating compatibility problems, and building training systems for the latest technologies. For Progent customers without sufficient internal resources to configure effective pilot environments, the lab reduces capital costs and technical risk while keeping vital network initiatives on schedule.

Emergency Automatic Fail-over Online Support
Automatic Failover Professionals

Progent's Cisco-authorized network professionals can show you how to create an affordable, high availability Internet configuration solution that can deliver non-stop Internet access through a wide range of fault tolerant Internet network products and services including high availability BGP, automatic fail-over, and redundant Internet Service Providers. Progent offers Cisco Certified Internetwork Expert professionals to help you utilize the most current techniques for 24x7 Internet connectivity to create a cost-effective, fully redundant Internet interface with automatic failover and other capabilities to deliver zero-downtime Internet access.

Consultant Skype for Business and Quality Dashboard
Microsoft Skype for Business Consultant

Microsoft Lync 2010 supports IM, Presence, voice/video conferencing, desktop sharing, as well as VoIP and PSTN telephony. Microsoft Lync Server 2010 can enhance the functionality of Microsoft Exchange, SharePoint and Office or cloud-based Office 365 and simplify administration through integration with Active Directory. Lync can also cut expenses by eliminating VoIP equipment and subscription services, PBX systems, or conventional video conferencing solutions. Progent's certified IM and Presence consultants can provide remote and onsite support services to help your company to maintain and troubleshoot your current Lync Server 2010 deployment or evaluate the advantages of upgrading from Lync to Skype for Business, which is the renamed and revamped release of the product family. Progent can also assist you to design and execute a smooth Skype for Business migration.

24-7 Online Technical Support Operations Manager
System Center MOM Consulting

Remote continuous network monitoring, proactive alarms, and periodic reports are vital to maintaining the health of your IT system and avoiding preventable and expensive disruptions. Remote Monitoring and Management (RMM) technology has advanced so far that businesses of any size can afford a degree of network stability that was once limited to enterprises. Progent offers a variety RMM solutions delivered as economical services designed to help you to detect and fix a most IT network problems before they get big enough to hurt productivity.