Why Get a Network Support Package from Progent?
For small businesses, mid-size businesses and startups, Progent offers comprehensive outsourcing services that give you fast access to technical expertise without forcing you to hire, train and maintain a full in-house IT staff. Progent's network support packages offer these features and benefits:


Network assessment to ensure that your network meets professional standards of security and remote access

By making sure that the appropriate hardware service contracts are in place and that your network has secure high-speed remote access, Progent sets the stage for quick resolution of hardware problems plus fast and affordable technical support thanks to remote monitoring and troubleshooting.

24x7 server monitoring using Microsoft System Center Operations Manager to anticipate problems before they disrupt your business

Operations Manager increases the availability of business-critical applications by proactively identifying and helping to resolve problems before they can bring down a server. Progent can save you money by helping you create rules-based scripts that allow Operations Manager to take complex corrective actions which would otherwise require the manual intervention of technical personnel.

Optional Help Desk Services from Progent's technical experts

Keep network users productive with professional Help Desk Services. Because Progent has extensive networking and applications capabilities, Progent's certified professionals can respond quickly to escalation points with field-level experts.

Security audit to help protect your network from hackers and viruses

One of Progent's Microsoft Certified Systems Engineer will perform a security audit on your key network servers and generate a report so you can see where you may be vulnerable.

Installation of Service Packs and security updates for servers and applications

Progent will make sure that your IT network is kept up to date so that you eliminate software bugs and security holes as soon as they are discovered.

Discounts on Progent's remote and on-site troubleshooting services

When you need troubleshooting expertise from Progent's certified professionals, you will receive service discounts and priority attention.

Access to Progent's team of Microsoft-certified system engineers and technicians

Reduce technical risk and build a solid network infrastructure by working with Progent's team of Microsoft-certified consulting and service experts. Progent's long experience delivering business solutions based on Microsoft technology ensures that your IT network will have maximum availability, performance and security.

To read a case study of how Microsoft Operations Manager helped a company achieve enterprise-class network support, open the Microsoft Operations Manager Case Study.

To learn more information about Progent's Network Support Outsourced Services Packages based on Operations Manager 2007, call 1-800-993-9400 or see Contact Progent.

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