To provide cost-effective IT services for small businesses, Progent has developed full-service IT outsourcing plans that give small organizations quick access to technical expertise without forcing you to recruit, educate, and maintain a large in-house IT staff. Progent’s IT outsourcing services offer you an economical way for building a protected and robust system for your favorite Windows office productivity applications including Microsoft Office XP and Microsoft Office 2003.


Additional Topics of Interest

On-site Technical Support for SCDPM 2012 and Windows Server 2012
Tulsa, OK SCDPM 2012 Planning Technical Support

Progent's Microsoft-certified consultants offer remote or in-person support to help organizations of any size to design, deploy, manage, and troubleshoot a backup solution based on System Center 2012 Data Protection Manager. Progent's consultants can help you to upgrade from earlier versions of Data Protection Manager or from another backup/recovery platform, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud, or hybrid datacenters. Progent can provide occasional support for fixing especially stubborn problems, or full project management services. Progent can also help your business to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.

Exchange On-site Support
Tech for Spam filter in Newark

Progent's Microsoft-certified consultants have over 10 years of background providing messaging support for companies ranging from small offices to global enterprises. Progent provides economical support for all editions of Microsoft Exchange Server to enhance email and virus security, configure fault tolerant email environments, and implement remote and mobile email connectivity. Progent’s Microsoft Exchange consulting services can assist you in designing and carrying out a move from an outdated SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange 2016 Server. Progent provides integration help for Windows 8, Windows 7, Vista, and Windows XP clients using Office Outlook and can show you how to integrate Outlook Web App for popular web browsers. For e-mail virus protection, spam filtering and outbound data leak protection, Progent offers Email Guard email filtering and encryption.

Windows Server 2003 Specialists
Integration

Progent's certified Windows 2003 Server engineers offer network help and IT consulting services for the complete family of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Microsoft Windows 2003 upgrade, configuration, update, and maintenance services include network planning, deployment, project management, in-person and off-site technical support and repair, Call Center outsourcing, CISM-certified security consulting, turn-key outsourcing, and expert co-sourcing.

Meraki MR42 Access Point Support and Integration
Online Troubleshooting for Meraki 802.11ac Access Point Upgrade

Progent's Meraki Wi-Fi access point consultants provide online and onsite support to assist organizations of all sizes to plan, install, manage, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki APs. Progent can help your business to set up and manage Cisco's Meraki-based Wi-Fi networks for environments that range from a teleworker's home or a remote office to a large campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco products such as switches, routers and ASA firewalls to create a seamless ecosystem that provides the same connectivity, performance, security compliance, ease of management and availability for wired and Wi-Fi users regardless of their mobility or computing device.

Microsoft ISA Server Computer Consultant
ISA Server Consulting Services

Progent’s Microsoft certified consultants offer small and medium sized companies expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain an advanced application-layer aware firewall that can protect your IT network from attack by outside and internal sources. Forefront TMG and ISA Server perform deep inspection of Internet protocols such as HTTP, which allows these products to uncover many attacks that can elude ordinary firewalls. The integrated firewall and VPN structure of Forefront Threat Management Gateway and ISA Server support stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your IT protection through experienced planning and integration of Forefront TMG and ISA Servers. Progent's Microsoft-certified engineers can assist your company to deploy Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront TMG.

Apple iPad Computer Consultant
 Consultant for Macintosh

Progent's experts can provide Mac users a range of services such as workstation support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Microsoft Entourage and email help, security services, and custom education. Progent can assist clients to upgrade to macOS from OS X or other earlier editions of Apple Mac OS X and Progent can provide help with Apple Mac applications. Progent can also help your business with iPhone support and Apple iPad management, or moving to Apple's iCloud services. For computer networks built solely on Mac OS X or for systems with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the difficulty of planning, configuring and supporting a network infrastructure that is reliable, secure, efficient and aligned with your company's business goals.

Microsoft GP/Great Plains Network Consultants
Technical Consultant for Dynamics GP/Great Plains Features Redwood City

Dynamics GP 2010 accounting is a comprehensive business management solution that integrates information and operations throughout your company, interfaces easily with other solutions, and brings together employees, clients and vendors unrestricted by time or location. Designed for small to mid-size businesses, Dynamics GP 2010 and Dynamics GP Version 10.0 provide functionality for accounting, analytics and reporting, project management, inventory and order control, e-commerce, HRM, customer relationship management, field service, manufacturing, retail management, and web-based business services. Progent can help you set up and maintain a robust, secure computer and network infrastructure to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains consultants to help your business exploit the full power of Microsoft Dynamics GP 2010.

Threat Management Gateway Specialist
 Microsoft Forefront TMG 2010 Online Help Newark, New Jersey

Microsoft Forefront Threat Management Gateway is based on the powerful security capabilities of Internet Security and Acceleration Server 2006 and provides a easily administered web gateway that delivers a single-server solution for a variety of security features including an application layer and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, application proxy, VPN management, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 provides advanced web security reporting capabilities, allows customized reports powered by Microsoft SQL Server, works with Active Directory to streamline authentication, and can be installed as a virtual server to lower costs and improve availability. Progent's Microsoft-certified engineers can assist you to plan and carry out pilot and production implementations; interface Microsoft Forefront Threat Management Gateway 2010 with Windows 2008, Active Directory, SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; install Forefront Threat Management Gateway to run on a virtual server with Windows Hyper-V; and deliver continuing consulting and repair services. Progent can also assist you to migrate smoothly to Forefront Threat Management Gateway 2010 from any version of ISA Server.

Microsoft Operations Manager Example Application
Microsoft Operations Manager Case Study

Before Progent’s Microsoft Operations Manager solution, system problems were approached reactively, once workers complained about them. With the benefit of proactive, computer generated alerts and trend reports created by Microsoft Operations Manager, Progent can now anticipate system problems before they becomes serious enough to impact network availability. Thanks to MOM, Progent can resolve looming problems before clients are aware that the problems are there. Progent offers help for Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small business IT systems enterprise-class reliability, safety and productivity.

VMware Infrastructure Specialist
VMware vCloud Suite Consulting Services

Progent offers the assistance of a certified VMware VCDX consultant to help your organization design, deploy, manage and troubleshoot VMware vSphere-based virtualization solution for local datacenters, cloud environments, or hybrid systems. Progent offers advanced expertise for installing and integrating VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery and business continuity. Progent has extensive experience of VMware vCloud Director, vRealize Automation, vRealize Orchestrator (vRO) and vCloud Suite used for administering private and public cloud and hybrid cloud environments that provide high uptime, fault tolerance, and application mobility.

Engineer for Lync Server 2010
Microsoft Lync Server Instant Messaging Remote Support in East Bay

Microsoft Lync Server 2010 supports IM, Real Presence, audio and video conferencing, desktop collaboration, as well as IP-based and PSTN voice communication. Microsoft Lync 2010 can enhance the functionality of Exchange Server, SharePoint and Office desktop or cloud-based Office 365 and streamlines administration via integration with Active Directory. Lync can also reduce capital and operational costs by doing away with VoIP hardware and subscription services, PBX systems, or conventional teleconferencing solutions. Progent's Microsoft-certified unified communications experts offer remote and onsite support services to help you to manage and repair your existing Lync Server 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also assist your organization to plan and execute an efficient Skype for Business upgrade.

Engineer for Dynamics GP Update Planning
Services for Microsoft Dynamics GP Update Planning in Napa, CA

Progent has supported Dynamics GP and Great Plains software for almost two decades and Progent has provided integration, software development, education, and debugging since the platform's original release. Progent can provide top-tier expertise for upgrading out of date Dynamics GP ERP systems. Progent can assist your business to plan, test, and implement an efficient upgrade from a a legacy version of GP to the current version of Microsoft Dynamics GP.