Additional Topics of Interest

After Hours IT Outsourcing Specialist
IT Outsourcing Technology Professional

Progent is organized deliver comprehensive online support for all technical areas common to small company IT systems and allows you to outsource an array of vital, as-needed support services such as a temporary Chief Information Officer to provide advanced IT design and budgeting capability, a Technical Response Center for help desk services, proactive server monitoring, spam and email-borne virus protection as an outside-the-firewall service, project management help for major projects like office moves orOS upgrades, Cisco-certified consultants for designing high-performance and reliable infrastructure, certified security specialists to verify data safety and compliance, disaster recovery specialists to create business continuity plans, and software developers to create, customize, or troubleshoot business application programs.

SCCM Mobile Device Management Remote Support Services
SCCM and Exchange Network Consultants

System Center Configuration Manager automates application and device deployment across multiple sites, centralizes security and compliance settings management, inventories network assets, guards against corporate data leakage, provides network health reporting, allows secure self service, and delivers a single point of control for administering mixed-operating system networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud experts can assist businesses of any size with any facet of planning, implementing, using and repairing a System Center Configuration Manager deployment for on-premises, cloud, or hybrid networks.

Biggest Microsoft Experts IT Consulting Virtual Service Desk
Shared Call Center Outsourcing

Progent's Co-managed Help Desk service allows your business to share responsibilities for Help Desk services transparently between your in-house IT team and Progent's roster of certified technical support technicians and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution built around ConnectWise Manage, the leading shared professional services automation tool for managing service requests, ticketing, responsibility, progress tracking, and metrics.

Biggest Microsoft ISA Server Remote Support Services
ISA Server Remote Support

Progent's Microsoft certified professionals provide small and medium sized businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can protect your IT network from attack by outside and internal sources. Forefront TMG and ISA Server provide thorough examination of Internet protocols such as HTTP, which enables these security platforms to detect many threats that can get by ordinary firewalls. The combined firewall and VPN structure of Forefront Threat Management Gateway and ISA Server support stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you strengthen your network protection through experienced planning and deployment of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft consultants can help you to deploy Microsoft Forefront Threat Management Gateway 2010, maintain any version of ISA Server, or migrate from ISA Server environments to Microsoft Forefront Threat Management Gateway.

Small Business WAP571 Technical Support
Small Business 500 AP On-site Technical Support

Progent's Cisco-certified Wi-Fi technology consulting experts can help you to configure, administer, and troubleshoot Cisco Small Business 100/300/500 Wireless APs.

Top Network Consultants UNIX with Windows
Windows and Solaris Support and Setup

If your company has a UNIX or Linux network or a mixed-platform network, Progent's CISM, CISSP and ISSAP-certified consultants can help your whole enterprise in a broad array of security topics such as security management procedures, security design and strategies, access management products and methodology, software development security, business processes security, hardware security, communications, infrastructure and web security, and workplace recovery planning. CISM and CISSP stipulate the core skills and worldwide standards of knowledge that information security managers are expected to possess. These certification give executive management the assurance that those who have earned their CISM, CISSP or ISSAP qualification have demonstrated the experience and knowledge to deliver world-class security support and consulting services.

Consulting SCVMM 2012 and Windows Server 2012
SCVMM 2012 PowerShell Technical Support

Progent can help businesses of any size to adhere to best practices to configure SCVMM 2012 hosts, networking, storage, and libraries; plan, integrate, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help you to migrate from a legacy edition of SCVMM or from a third-party management system, and Progent can help you to enhance and troubleshoot your existing SCVMM 2012 environment to make sure you realize the highest possible return on investment.

Cisco VoIP Phones and CallManager Support Outsourcing
SPA500 Series IP Phone Technical Consultant

Progent's Cisco CCIE-certified network infrastructure experts offer advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.

Remote Desktop Connection Client for Mac Technical Support Services
Windows PC Simulation on Apple macOS Remote Technical Support

For companies with a combination of Mac and Windows computers, there exist two basic solutions for using Windows-dependent software on a Mac: remote access to an actual Windows PC or local simulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to attach an Apple Mac to a remote Windows-powered PC to run Windows programs and access network resources. Microsoft's Virtual PC for Apple Mac simulates Windows on a Mac computer so you are able to run Microsoft Windows applications locally. Progent's Mac technology consultants can help your business to maintain these solutions for running Windows programs on your Apple Macs and can also assist your company to evaluate and install third-party solutions for Microsoft Windows platform simulation.

24/7 Engineer Private Cloud Virtual Datacenter Hosting
Private Cloud Virtual Datacenter Hosting Services

Progent's ProSight Virtual Hosting service combines proven virtualization technology, a world-class data center, and the support services of Progent's Microsoft-certified engineering team to provide small and midsize businesses with a complete IT outsourcing solution that improves network dependability and protection, reduces management distraction, and cuts costs. With Progent's Private Cloud Hosting, a smaller company can have all of its operating system platforms and critical business application servers supported within a secure and fault tolerant data center on a high-performance, non-stop virtual server configured and maintained by Progent's network support professionals.

Onsite Technical Support Windows Server 2022 Container Image
Microsoft Experts Windows Server 2022 integration Online Support

Progent's certified Windows Server 2022 consultants can assist your organization to plan and carry out a cost-effective migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid model that integrates cloud-hosted Windows Server on Azure with a self-hosted installation of Windows Server 2022.

802.11ax wireless controller Support and Integration
3504 wireless controller Technical Support

Cisco's Catalyst line of Wi-Fi controllers simplify the administration of Wi-Fi networks by unifying the configuration and management of Wi-Fi access points, tuning Wi-Fi throughput by limiting the effect of radio frequency congestion, enhancing wireless availability with fast auto-failover, and strengthening security by detecting threats and analyzing network traffic according to user type and location. Progent can help you to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of any size. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi environment or carry out a smooth upgrade to Cisco's modern wireless controller solutions.