To deliver cost-effective IT services for small companies, Progent has developed full-service IT outsourcing packages that give small businesses quick access to network help without forcing you to recruit, educate, and manage an expensive full-time computer support staff. Progentís IT outsourcing packages give you an affordable alternative for building a protected and reliable environment for your favorite Microsoft Windows business productivity products such as Office XP and Office 2003.


Additional Topics of Interest

wireless IP phones and Meraki APs Remote Support
Technical Support Services for wireless VoIP phone integration in San Francisco Bay Area, San Jose Silicon Valley

Progent's wireless VoIP phone configuration and troubleshooting consultants can provide remote and onsite support to help your organization build and administer a Cisco Wi-Fi VoIP phone deployment by delivering services that can range from debugging the set up of a wireless VoIP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of a campus.

Citrix NetScaler Online Troubleshooting
Citrix FlexCast Configuration

For Windows desktop virtualization, Progent offers the expertise of a Citrix XenDesktop consultant who can help you to plan a XenDesktop solution that improves the business value of your IT system; configure XenDesktop software with your physical and virtual servers, end-user devices, and printers; migrate your older virtual desktop software to current releases of XenDesktop; and provide comprehensive remote troubleshooting. Progent can also instruct your IT staff to adhere to best practices to maintain your XenDesktop solution efficiently.

SBS Small Business Network Consulting Services
SBS Security Consulting Group

Progent's Microsoft-certified experts can provide network help and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progentís support professionals can help you design, deploy, troubleshoot and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint, Windows Hyper-V, Microsoft Lync Server, Project Server, and Microsoft System Center Operations Manager.

Cisco IP phones Online Technical Support
Telepresence IT Services

Progent's Cisco-certified IP phone and video IP phone experts can help your business to configure, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from legacy Voice over IP devices to the newest media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Cisco Unified CM, previously known as CallManager, or with Unified CM Express to create a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Cisco Unified Communications Manager applications that include Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent can deliver expertise with any facet of Cisco VoIP Phone integration including designing dial plans, configuring SIP trunking, deploying Cisco ISR routers with CUBE internetworking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony systems for survivability.

SCOM 2012 Setup and Support
Data center Monitoring Online Consulting in Santa Clara, California

Progent's Microsoft-certified consultants have over a decade of experience designing, implementing, enhancing and troubleshooting System Center Operations Manager solutions and can provide organizations of all sizes expert remote or on-premises consulting support for SCOM 2012. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and availability needed to monitor your IT resources effectively, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent can also help you to import and customize Microsoft SCOM 2012 management packs based on industry best practices for tracking network infrastructure and both Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive online or on-premises troubleshooting to assist you to remediate critical issues uncovered by SCOM 2012.

Consultant for 64-bit Computing
64-bit Server Support and Help in Massachusetts

Progentís Microsoft-certified consultants can help you to enhance your desktops from 32 to 64 bits. Progent can assist your company to calculate the risks and benefits of upgrading to 64-bit PC desktop computing, design an affordable migration strategy that reduces operational disruptions, and offer economical, expert online support to assist your company to configure 64-bit PC desktop software and applications on your existing computers.

Microsoft BI Stack Programming Company
SSAS Expert Development

Progent offers online and on premises consulting to assist you with any phase of business intelligence (BI) reporting from debugging or modernizing applications to planning and implementing a comprehensive BI solution. Progent's management reporting experts can assist you to maintain your current BI environment, help you to upgrade reports and databases from an outdated reporting platform to a current one, and deliver custom online training tailored to your specific needs. Progentís management reporting professionals can provide expertise in the leading BI reporting and visualization platforms including Microsoft's SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, and Report Designer.

Citrix Xen Hypervisor Services
Citrix StorageLink Specialists

Citrix has developed a comprehensive family of platforms that provide enterprise-class manageability, scalability, and performance for server virtualization and for server-based distribution of Windows desktops and Windows applications. For managing virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified engineers can help your company to evaluate the business advantages of Citrix virtualization products and help you design, test, deploy, troubleshoot, and maintain Citrix virtualization platforms.

Call Desk Outsourcing Services Remote Technical Support
Help Desk Services Remote Technical Support Roseville, CA

Progent's Standard Help Desk Services provide a complete service desk solution that handles all aspects of remote Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and management reports. Help Desk services are provided at a substantial discount off Progent's regular desktop support rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve challenging issues.

macOS and Cisco Security Online Support
Baltimore, Maryland Apple Macintosh Network Security Online Technical Support

Progent's certified security consultants can show you how to safeguard your Apple Mac environment through professional services such as performing security tests, clean up after virus and denial of service attacks, configuring firewalls, integrating safe off-site and mobile access, installing monitoring software for defense against viruses, spam, and malware, and creating a comprehensive security strategy appropriate for the specific objectives of your business information system.

Fault Tolerant Internet Connection Online Consulting
Fault Tolerant Interoffice Connectivity IT Consulting Jacksonville, Florida

Progentís high availability system consultants provide reliability consulting, disaster recovery planning, network load balancing, fault-tolerant interoffice access, high-availability Internet interface design, 24x7 data center services, and other fault-tolerant operations services to help your small business configure a 24x7 environment for line-of-business applications. Progent possesses the background to design economical, high-availability networks by deploying the expanding suite of Microsoft Windows Cluster servers including Microsoft Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster. Progentís Microsoft and Cisco certified consultants can help you build a high-availability mutli-location network with a fully redundant Internet interface and efficient system load balancing.

Home Based Microsoft Consultants Job Opportunity
Work from Microsoft Consultants Telecommute Jobs Idaho

Progent is convinced that a well designed and executed information system is a crucial piece for accelerating any company's success, and we follow this belief in our own network infrastructure. Progent has created a non-stop virtual office network that allows our in-house engineers and certified contractors to offer rapid and efficient support, cooperate easily on complex jobs, and gain from career and personal growth by acting as part of a dynamic company ethos of self motivation and freedom.