If your company information network is in the state ofNevadayou can now get quick remote contact with a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE professional to resolve emergency issues that threaten your IT network. Progent maintains one of the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified support professionals available by phone of any independent service firm in the U.S. Rates are competitive, charges are by the minute, sign-up is fast, and service is world class.
If yourNevadabusiness is situated some distance from larger metropolitan neighborhoods such asLas Vegas, Henderson, Paradise, or Reno, contact with UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers may be problematic when there's a network crash. This could mean a drop in productivity for your business, upset clients, idle employees, and distracted executives. By utilizing Progent's remote support, you have access to a Premier consultant ready to deliver assistance when you need it to keep your system running.
Because Progent bills for telephone-based service per minute, your company owes exclusively for services provided. Progent imposes no initialization charge. Some online support firms apply large minimum fees or charge for every quarter hour or more. Progent's one-minute granularity and straightforward billing mechanism do away with large bills for fast fixes.
If your Nevada company needs technical help for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's online support, call 866-776-4368, or see Contact Progent.
What Makes Progent's Remote Technical Support Program Unique?
Progent's experienced team of online support engineers possesses a broad array of in-depth computer skills. This allows Progent's remote service specialists to resolve the most complex technical problems more quickly than is possible with ordinary independent service organizations or with the internal support resources usually available to small or mid-size companies. Progent has developed the technology and experience to fix technical issues efficiently in a wide variety of computer configurations that incorporate combinations of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (Refer to Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE service specialists have been awarded major certifications such as Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support engineers also hold a variety of key Cisco certifications such as Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional, Voice Professional (CCVP), and Design Associate.
To help companies who operate networks based on a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft operating systems, Progent's online support group makes available the expertise of engineers have earned prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide company-wide security expertise, Progent offers phone-based contact with professionals who have earned recognized security certifications including CISM consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's technical knowledge coupled with Progent's cooperative approach to repairing network problems streamlines trouble ticket escalation, if appropriate, to specialists with sufficient competence to deal with unusually tough problems. This speeds up remediation of serious problems, prevents network disruption, and reduces maintenance bills.
For businesses anywhere in Nevada, Progent enables fast online access to a UNIX/Linux, Solaris, macOS or OS X specialist for urgent help to troubleshoot technical problems that are damaging productivity but are beyond the skill set of your local computer maintenance group. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Certified service team can connect to your network using advanced remote troubleshooting utilities in order to deliver quick and affordable evaluation and resolution of critical network issues.
Services Progent's Remote Support Experts Can Offer Your Nevada Company
Progent's service specialists are qualified to provide advanced help for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft Windows technologies including:
Online Expertise for UNIX/Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X online computer service team can assist Nevada small businesses to maintain a comprehensive set of computer products and technologies such as system architecture, email support, security consulting for computer systems and business processes, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, VMware options for processor economization and centralized management, and transitioning from legacy systems to modern environments powered by updated versions of UNIX/Linux, Solaris, Apple macOS and OS X, or Windows.
Progent's service professionals can provide online troubleshooting for computers based on leading versions of the UNIX platform such as:
Apple macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or familiar Linux products including
Cisco Network Architecture and Security Solutions
Progent leads the network support arena for providing immediate and economical access to Cisco CCIEs. CCIEs are elite networking engineers who earn this prestigious credential only after strenuous testing supervised by Cisco. Usually CCIEs are hired by large corporations or national Internet service providers, and so their skills are not readily available to small and medium-size businesses.
Cisco Certified consultants from Progent can assist your business to design, configure, and service a converged business network that can streamline business processes, reduce expenses, and accelerate time to profitability. By providing Cisco routers expertise with Catalyst switches support and Aironet wireless technology configuration help, Progent can significantly enhance the strategic value of your network infrastructure in Nevada. To see more on Progent's support for Cisco network appliances, visit Cisco Network Engineering Support.
Microsoft Partner for Remote Technical Support for Windows
Progent's Microsoft-expert remote service professionals can deliver computer troubleshooting and IT assistance for all Microsoft server technologies. Progent is a Microsoft Partner and can offer your company the assistance of support engineers who can assist your company with a wide range of platform expertise including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Microsoft Exchange 2019 planning and configuration,
MS Exchange 2016 Server migration, Exchange Server 2013 configuration,
SharePoint Server 2019 design and deployment,
SharePoint 2016 migration consulting,
Microsoft Teams consulting,
Microsoft Skype for Business configuration support and Lync 2010 migration, Microsoft Forefront Threat Management Gateway management and ISA Server migration, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise,
SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server planning,
SBS Server 2011 support, and
Windows 2012 R2 Essentials cloud integration.
Premier Network Security Specialists
Progent offers you contact with qualified CISA, CISM, and ISSAP security professionals who offer a range of security solutions to enhance the resistance of your UNIX/Linux, Solaris, or macOS and OS X network against assaults or assist you to revive promptly from a breach. Security services offered by Progent include: comprehensive security analysis using utilities such as GFI LANguard NSS, NMAP Port Scanner, and software from Metasploit and Nikto; fast recovery from virus and worm attacks; configuring firewalls; designing safe architectures for off-site and mobile connectivity; protecting your messaging infrastructure from spam and directory harvest attacks; and implementing continual proactive monitoring. For more concerning Progent's security expertise for small and midsize businesses, visit Progent's Professional Services for System Security.
Business Applications Support: Webinar Training, Development, Troubleshooting
Progent's Apple Mac technology consultants can support the creative aspect of Macintosh environments by providing help services and education in graphics, audio, and motion video. Progent's consultants can provide help in a variety of Apple Mac programs including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Group offers in-depth consulting expertise and education in specific application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, programming, and education for popular Microsoft applications including CRM, Project, MS Office Word, and Microsoft Office Excel. For more about Progent's consulting, programming, and education offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Group.
Call Center Support and Outsourcing Options
Progent provides a selection of support programs for Help Desk services including UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Help Desk Consulting and Staffing Services.
Progent's Help Desk Call Center Outsourcing Services are intended mainly for companies who require the immediate availability of a professional Help Desk Call Center but who have relatively small budgets and IT management resources. Progentís Virtual Help Desk is a seamless extension of your current Help Desk staff. Progent can act as a main Help Desk for your organization, represent an escalation resource for tough technical problems, or be ready in overflow instances when your other resources are swamped. Progent's Call Center Consulting Services can aid you in building an effective new Call Center or improving your existing one, evaluating or programming Help Desk Call Center application software to meet the particular requirements of your company, or adding supplemental staff to work online in conjunction with your internal Help Desk Call Center group to handle high-demand events such as system upgrades.
Progent is a Microsoft-Certified Partner and maintains a skilled roster of Cisco-authorized network infrastructure experts. Progent's Call Center team of seasoned UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft experts are available to give your customers easy access to a large technical support resource with years of experience in telephone-based help and online troubleshooting for small and medium-size business information systems. Progent's concentration is on earning the Help Desk a respected image as a key driver of company performance, and Progent's aim is to resolve rather than just report problems. To find out additional information on Progent's Call Center support and outsourcing services, go to Progent's Help Desk Services.
Progent's Online Support Tools
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Specialist Immediately
Progent's highly evolved service reporting system keeps comprehensive records for all service delivered to Progent's clients. Each active Progent team engineer has the benefit of the specifics of services provided to every client by any team engineer. This database of issues and solutions is organized as a readily searchable internal database that permits Progent's online support engineers to communicate their knowledge with the whole team to make sure that the effectiveness of Progent's support improves over time. Progent's partnerships with major industry leaders including Cisco and Microsoft make available other vast support knowledge bases as well as to vendors' in-house support personnel that enable Progent's online consulting specialists to arrive at the best solutions promptly.
To find out how you can ask a UNIX, Linux, Solaris, macOS or OS X consultant or a Certified CCIE for urgent online consulting support in Nevada, phone 1-800-993-9400 or visit Expert Remote Computer Support.