If your company computer network is in the state ofNevadayou can depend on quick remote contact with a UNIX or Cisco CCIE consultant to help with complex problems affecting your network. Progent maintains among the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consulting experts available remotely of any nationwide service organization in the U.S. Rates are competitive, charges are by the minute, engagement is fast, and support is world class.
In case yourNevadanetwork is based some distance from larger urban areas such asLas Vegas, Henderson, Paradise, or Reno, support from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts could be limited during a network crash. This can cause a loss of revenue for your company, upset clients, unproductive workers, and defocused management. By utilizing Progent's online services, you have access to a Certified professional ready to offer assistance when you have to have it to keep your computer network on line.
Since Progent charges for telephone-based help per minute, your business pays only for support delivered. Progent requires no startup charge. Many online support companies demand significant minimum payments or charge for each quarter hour or more. Progent's one-minute granularity and straightforward billing mechanism do away with big bills for speedy solutions.
If your Nevada company requires remote assistance for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's remote support, phone 866-776-4368, or see Contact Progent.
Why is Progent's Remote Support Program Unique?
Progent's experienced team of remote consulting engineers possesses a wide array of world-class computer skills. This enables Progent's remote technical support specialists to deal successfully with the most complex network trouble faster than is feasible with typical third-party service organizations or with the in-house support staff usually available to smaller companies. Progent has developed the tools and skills to repair problems efficiently in a wide variety of network environments that feature combinations of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CISCO CCIE support experts have qualified for advanced certifications such as Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online support engineers also hold a number of high-level Cisco credentials including Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional (CCSP), CCVP, and Design Associate.
In order to assist companies that operate networks based on a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows technology, Progent's remote support group offers the expertise of consultants with prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide high-level security expertise, Progent offers remote support from engineers who hold recognized security certifications such as Certified Information Security Manager consultants, Certified Information Systems Security Professional (CISSP) specialists, and ISSAP engineers. The scope of Progent's technical knowledge combined with Progent's cooperative approach to repairing technical problems allows trouble ticket escalation, if needed, to experts with relevant competence to resolve particularly intractable problems. This speeds up resolutions of serious problems, prevents network downtime, and reduces technical support invoices.
For companies anywhere in Nevada, Progent allows immediate online access to a UNIX, Linux, Sun Solaris, macOS or OS X consultant for urgent support to troubleshoot computer issues that are damaging productivity but are outside the skill set of your in-house IT support group. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Certified engineers can analyze your computer environment with state-of-the-art remote troubleshooting technologies in order to provide fast and affordable analysis and remediation of serious computer issues.
Services Progent's Remote Consulting Specialists Can Provide Your Nevada Company
Progent online professionals are qualified to offer expert support for an extensive array of UNIX, Apple OS X, Cisco, and Windows products and technologies such as:
Remote Support Services for UNIX, Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X online network support staff can help Nevada small businesses with an extensive assortment of computer products and technologies such as network architecture, email solutions, security expertise for networks and business processes, Windows coexistence with UNIX, Linux, Solaris, or macOS and OS X platforms, VMware technologies for server consolidation and streamlined management, and moving from dated systems to current solutions powered by updated versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Windows.
Progent's support experts can provide remote troubleshooting for systems based on leading versions of the UNIX platform such as:
Apple macOS and OS X,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SGI/Irix or common Linux packages including
Debian GNU/Linux and
Cisco Network Architecture and Security Products
Progent is unmatched in the computer support arena for providing fast and economical access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network engineers who are awarded this rare credential by completing strenuous examinations given by Cisco. Most CCIEs are hired by big enterprises or national Internet service providers (ISPs), and so their help is not easily accessible to the general public.
Progent is one of the few IT technology service firms that ensures that Cisco CCIEs stay available to support small and mid-size organizations. In addition, Progent offers fast communication with a CCIE by telephone so your company can receive immediate help for urgent system issues that are disrupting your productivity but are not within the comfort zone of your usual IT support group. Progent's CCIE support experts can tie into your network via secure remote support technology in order to provide fast and economical diagnosis and repair of serious network problems.
CCIE and CCNP Authorized experts from Progent can help your company to plan, implement, and service a converged information system that can simplify operations, reduce expenses, and accelerate the path to productivity. By providing Cisco routers expertise with Catalyst switches support and Cisco wireless technology configuration help, Progent can dramatically improve the strategic value of your information system in Nevada. To see more on Progent's expertise in Cisco infrastructure, see Cisco Technology Engineering Expertise.
Microsoft Partner for Phone-based Technical Support for Microsoft Windows
Progent's Microsoft-expert online support engineers can deliver computer system problem solving and consulting help for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your business the expertise of support professionals who can assist you with a broad range of technology practice areas including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Microsoft Exchange Server 2019 integration,
Microsoft Exchange 2016 Server migration, Exchange 2013 consulting,
SharePoint 2019 design and configuration,
SharePoint 2016 migration expertise,
Microsoft Teams integration,
Microsoft Skype for Business Server configuration consulting and Microsoft Lync maintenance, Microsoft Forefront TMG administration and ISA Server maintenance, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server and Server Online training,
SBS Server support, and
Windows Essentials migration and cloud integration.
Certified Network Security Professionals
Progent provides you contact with certified CISA, CISM, and ISSAP security consultants who can deliver a range of security services that can enhance the resistance of your UNIX, Linux, Sun Solaris, or macOS and OS X network against internal or external threats or help you to recuperate rapidly from an assault. Security solutions offered by Progent include: extensive security analysis using platforms such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and utilities from Metasploit and Nikto; rapid recovery from malicious attacks; integrating firewalls; planning safe architectures for remote and mobile connectivity; protecting your messaging infrastructure against spam and DHA attacks; and setting up continual proactive monitoring. To read additional information about Progent's security expertise for small and midsize businesses, refer to Progent's Engineering Services for System Security.
Applications Support: Training, Customization, Troubleshooting
Progent's Apple Mac technology consultants can promote the creative facets of Mac environments by offering help services and education in graphics, audio, and motion video. Progent's consultants offer help in a range of Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Team offers professional consulting support and training in specific application fields such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting, custom development, and training for popular Microsoft business applications such as Microsoft CRM, Microsoft Office Project, Office Word, and MS Excel. To learn more concerning Progent's consulting, custom programming, and training offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Group.
Call Center Support Alternatives
Progent offers a variety of programs for Help Desk Call Center services : UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Operations Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are intended primarily for companies who need the timely availability of an effective Help Desk but who have relatively small funds and internal support resources. Progentís Virtual Help Desk is a seamless supplement to your current Helpdesk staff. Progent can act as a primary Help Desk for your organization, represent an escalation alternative for the most challenging network problems, or be available in overflow instances when your ordinary service providers are swamped. Progent's Help Desk Call Center Consulting Services can assist you in building an effective new Help Desk Call Center or improving your existing one, selecting or customizing Help Desk Call Center software products to meet the particular needs of your company, or adding supplemental personnel to work online with your internal Help Desk resources during high-demand events like software migrations.
Progent is a Microsoft-Certified Partner and has a large team of Cisco-authorized network infrastructure specialists. Progent's Help Desk Call Center staff of seasoned UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft professionals are ready to give your customers fast communication with a reliable technical support resource with extensive background delivering phone help and online troubleshooting for small and midsize business networks. Progent's focus is on giving the Help Desk a respected recognition as a major contributor to business success, and Progent's target is to fix rather than merely report problems. To learn more concerning Progent's Help Desk service and outsourcing, go to Progent's Help Desk Call Center Services.
Progent's Online Service Tools
Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Expert Now
Progent's sophisticated service reporting system includes comprehensive records of all support provided to Progent's clients. Every authorized Progent team engineer has access to the specifics of services delivered to each customer by any staff engineer. This database of issues and fixes is structured as a conveniently searchable proprietary database that allows Progent's remote technical professionals to share their knowledge with the whole team to make sure that the value of Progent's support services grows over time. Progent's partnerships with key vendors including Cisco and Microsoft make available other extensive technical support databases as well as to vendors' in-house engineering staff that allow Progent's remote consulting specialists to find the best solutions promptly.
To see how to contact a UNIX, Linux, Solaris, macOS or OS X engineer or a Certified CCIE for urgent online professional help in Nevada, phone 1-800-993-9400 or visit Urgent Online Computer Help.