For small office network systems located within the state ofNevada, Progent's Microsoft and Cisco authorized technicians can deliver online help and troubleshooting to repair your network issues fast and cost effectively. Progent has acquired enterprise-class expertise, sophisticated utilities, and support knowledge bases to troubleshoot and fix computer network problems without the expense and time delays associated with in-person technical service calls.
If yourNevadaorganization is located outside of the larger metro areas such asLas Vegas, Henderson, Paradise, or Reno, your local computer support options may be limited in technical expertise, or unavailable during an emergency. This can result in a computer network that is unusable or causing wasted time due to technical issues continuing for too long. Progentís team of network consultants average more than 12 years of real-world IT industry experience, in the trenches of network support, performing a large range of technical projects for a broad range of clients. This means you get not just the technical competency needed for the job, but a professional with proven methods for applying those skills to deliver efficient network solutions.
High-level Project Management Consultants
For advanced project management support, Progent can provide access to senior IT professionals with years of experience as technology project managers for program development, information systems implementation, and process engineering working with organizations ranging from Big 4 companies to dot-com startups to government agencies. These high-level project managers offer advanced management skills to assist enterprise clients to adhere to best practices to make sure major projects are completed on time and within budget.
MySQL Database Application Programming and DBA Services
Progent's MySQL software programmers, database architects, and database administrators offer affordable online DBA or application programming support and can assist businesses of all sizes to configure and support MySQL within a reliable network infrastructure that provides high levels of performance, expandability, and security. Progent also has experience assisting companies migrate databases from an Oracle environment to MySQL.
ProSight Network Audits for Assessing Network Infrastructure Health
Prosight Network Audits offer a fast and low-cost alternative for small and mid-size businesses to get an objective assessment of the overall health of their information system. Powered by some of the top remote monitoring and management tools available, and overseen by Progent's world-class team of IT experts, ProSight Network Audits show you how well the deployment of your core infrastructure assets conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits such as a more manageable and more secure AD environment. Both options also provide the long-term benefits of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include easier network management, improved compliance with data security standards, higher utilization of network resources, quicker problem resolution, more reliable backup and recovery, and less downtime. To find out more about ProSight Network Health Checks and to see sample reports, visit ProSight Network Audits.
Planning Consulting Support for SharePoint Server 2013
Progent has been delivering SharePoint consulting services since the initial SharePoint product was published over a a dozen years, and Progent has the breadth and depth of technical knowledge to help organizations of all sizes to plan and carry out a SharePoint Server 2013 installation and develop SharePoint 2013 applications that add substantial business benefit to your IT investment. Progent's Microsoft-certified consulting team can assist you to assess the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from a different collaboration solution; determine whether an in-house, online or hybrid deployment is best suited for your busi9ness; and select the most appropriate version of SharePoint 2013 for your purposes. Progent offers comprehensive project management outsourcing or can help in specific jobs associated with your SharePoint 2013 migration.
Unified Communications Manager and Cisco Unified CM Express Integration and Troubleshooting
Cisco Unified Communications Manager (CUCM or Unified CM), formerly branded CallManager, is the foundation of Cisco's communications and collaboration solution. CUCM and Cisco Unified CM Express provide a modern IP-PBX by integrating closely with applications like Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR), and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent's Cisco-certified Cisco Unified CM experts can assist with any facet of Unified CM configuration and debugging in areas such as integrating Cisco VoIP phones and video phones, reviewing dial plans, integrating SIP PSTN trunks and CUBE session border controllers, installing ISR G2 routers with CUBE networking support, designing UCS server clustering solutions for high availability, and integration with Microsoft Exchange Server.
Integration Help for Office 365 Apps and Cloud Services
Office 365 is Microsoft's expanding suite of client productivity programs and cloud-hosted services available on a monthly or annual subscription basis. Office 365 applications and cloud-based services are available in a variety of product bundles intended for customers from individuals and households to global enterprises. Progent offers quick and easy remote access to consultants with in-depth knowledge of Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can assist you to understand the many subscription options offered with Office 365 and integrate your information network with Office 365 so you derive maximum business value. Progent's Office 365 integration consultants support cross-platform environments that incorporate Windows, macOS, and Linux operating systems. Progent can also assist you to build and maintain hybrid solutions that transparently integrate local and cloud products and services.
Consulting and Troubleshooting Expertise for System Center 2012 Virtual Machine Manager
Progent's SCVMM 2012 consulting experts can help organizations of all sizes to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and libraries; plan, integrate, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can help your business to upgrade from an earlier edition of System Center Virtual Machine Manager or from another management system, and Progent can help you to optimize and troubleshoot your current SCVMM 2012 environment so you realize maximum business value. Progent can also provide SCVMM 2016 migration consulting to assist your organization to design and execute a smooth migration from SCVMM 2012 to Virtual Machine Manager 2016 so you can benefit from stronger security capabilities, more affordable VMM storage options, and other improvements.
Linux Support Services and Windows/Linux Integration
If your company network combines Linux technology with Microsoft Windows, Progent can assist you to integrate your servers into an efficient system that permits all your operating systems to coexist for simpler management, transparent dataflow, high availability, high performance, and tight security. If you are developing Linux based-software within an environment that incorporates Microsoft-based servers, desktops, and applications, Progent can provide full-service IT outsourcing that frees you to focus on your area of high-value expertise.
After-hours Remote Technical Support
Progent's affordable extended hours online technical support program provides companies 24x7 availability of online technical support from Progent's Technical Response Center (TRC). Services available outside normal business hours include fixing problems with Microsoft server products, Microsoft Windows desktop support, assistance with Microsoft Office programs, network and system backup and recovery, and fundamental routing and switching support for Cisco technology.
Short-Term IT Staffing Services
Progent's short-term IT staffing services allow you to respond to the need for network support personnel without incurring the expense and delays that come with identifying and recruiting reliable technical help and without increasing your permanent workforce. To learn about Progent's temporary staff augmentation services, refer to Progent's temporary IT staffing services.
Exchange 2010 Migration Help
Progent's Microsoft-certified Exchange 2010 Server engineers can assist your organization to maintain and debug your current Exchange Server 2010 environment or provide the assistance of certified Microsoft Exchange 2016 professionals and Exchange Online consultants to help you determine the value of upgrading to a modern release of Microsoft Exchange that offers quick return on investment by improving your productivity, cutting the expense of hardware and service, streamlining administration, and integrating your vital communications platforms.
Get in Touch with a Progent Computer Support Expert
To find out how you can access a Progent computer support expert for remote or onsite support, call 1-800-993-9400 or go to Online Network Help.