For office networks located within the state ofNevada, Progent's Microsoft and Cisco qualified professionals can provide remote phone help and remote troubleshooting to solve your computer network issues fast and cost effectively. Progent has acquired enterprise-grade skills, sophisticated utilities, and support knowledge bases to troubleshoot and fix IT problems while avoiding the expense and delays normally associated with on-site technical service visits.
If yourNevadacompany is located beyond the larger metropolitan areas such asLas Vegas, Henderson, Paradise, or Reno, your nearby network support options may be limited in technical expertise, or unavailable during urgent situations. This results in a office network that is unpredictable or causing wasted time due to technical problems going unresolved for too long. Progentís team of expert network professionals average more than 12 years of real-world computer industry experience, in the trenches of network support, performing a wide range of technical tasks for a diverse range of clients. This means you obtain not just the technical expertise needed for the job, but an expert with proven methods for applying those skills to deliver affordable network solutions.
SQL Server 2012 Consulting
Progent offers the expertise of certified SQL Server 2012 engineers as well as experienced software programmers, DBAs, project management experts, network infrastructure architects, disaster recovery specialists, and certified security consultants to help you to manage your Microsoft SQL Server 2012 solution and configure a cost-effective and safe IT infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012. Progent can also assist your company to migrate to Microsoft SQL Server 2016 or move to Microsoft SQL Server 2014 from SQL Server 2012.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection specialists can assist you to configure Progent's ProSight Email Guard Security Gateway to enforce standard and custom content security policies for monitoring the content of outbound email messages and attachments and preventing users from sending sensitive or unauthorized information or spam-like messages. ProSight Email Guard's email content filtering technology can also help your business avoid being blacklisted and keep in compliance with industry privacy standards and regulatory mandates such as HIPPA, Sarbanes-Oxley and PCI DSS. Find out about Progent's complete ProSight portfolio of low-cost managed services for small and medium-size organizations.
Consulting Services for System Center 2016 Virtual Machine Manager
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network monitoring and management tools and is intended to provide a unified solution for configuring and managing virtualized datacenters across hybrid environments that can include on-premises and hosted datacenters and Microsoft Azure services. Progent's SCVMM 2016 consulting experts can assist businesses of all sizes with all facets of designing, deploying, and managing a SCVMM 2016 solution. Progent can review your virtualization architecture, show you how to migrate efficiently from legacy versions of VMM, design workflows for building and installing VMs and VM hosts, design fault-tolerant scale-out clusters, connect your datacenter infrastructure with public cloud services, set up virtual switches, develop and refine PowerShell scripts, and assist you to evaluate the potential business benefits of new technologies like Storage Replica and Host Guardian Service. Progent's hypervisor professionals offer world-class Hyper-V consulting and VMware ESXi expertise.
Cisco Voice over IP (VoIP) Phone and IP Video Phone Configuration and Troubleshooting
Progent's Cisco VoIP phone and video IP phone consultants can assist you to configure, maintain, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from discontinued VoIP products to the latest media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Unified CM, originally branded CallManager, or with Cisco Unified CM Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified CM apps that include Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent can provide expertise with any facet of Cisco IP Phone integration including reviewing dial plans, solving QoS, integrating SIP trunks and CUBE session border controllers, installing Cisco ISR routers with CUBE internetworking capability, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.
Temporary CIO Services
Progent can supply organizations with an IT management expert who can serve as a temporary or part-time CIO. This experienced IT officer can offer strategic direction to help your company to deploy sensible IT products to enhance business operations so they align better with your business goals. Your company can develop and implement a well thought out information technology plan without absorbing the cost of a full-time Chief Information Officer. Key services Progent's part-time Chief Information Officer can carry out include growth strategies, rationalizing technology budgets, developing and tracking models for TCO and ROI, optimizing business processes, negotiating with suppliers, establishing security and compliance policies, business impact analysis, automating network management, software revision management, network asset documentation control, and disaster recovery planning.
ERP Consulting and Development Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that embodies more than a quarter century of experience helping manufacturing, distribution and service organizations to simplify supply chains and improve the efficiency of critical business processes to get products to market fast and meet customer commitments dependably. Progent offers the expertise of an ERP specialist with over two decades of experience with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or onsite consulting that can range from as-needed guidance to comprehensive solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, debugging, data conversion, Excel and SQL integration, disaster recovery planning, and DBA services. To learn more, visit SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
MySQL Application Development and DBA Support
Progent's MySQL software developers and DBAs offer affordable remote DBA or software programming services and can assist organizations of all sizes to configure and manage MySQL within a dependable IT infrastructure that offers advanced speed, expandability, and security. Progent also has proven skill assisting companies migrate applications from Oracle to MySQL.
Common Examples of Online Support Services Offered by Progent for Cisco Routers
Some of the typical online Cisco router consulting services available from Progent's certified Cisco experts are setting up hostname, DHCP, routing tables, clock, and user accounts; setting up iBGP, aggregate routing, static or BGP to EIGRP redistribution, and static route injection into OSPF; troubleshooting BGP peering arrangements, routing configuration, and BGP peering arrangements; installing current IOS image; setting up and confirming failover; fixing VPN tunnel issues; producing a network diagram and documenting configuration; plus policy and fault tolerance planning.
Stealth Penetration Testing
Stealth penetration testing is an important component of any comprehensive network security plan. Progentís security experts can perform extensive unannounced penetration security checks without the knowledge of your company's in-house network support staff. Unannounced penetration testing uncovers whether current security defense systems such as intrusion incident alerts and event history monitoring are correctly set up and actively observed.
SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP trunk experts and CUBE integration experts can assist you to plan, deploy, manage, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks. Progent can provide affordable remote or onsite support to help you to migrate efficiently to a modern communications ecosystem that offers accelerated return on investment. Progent's certified Microsoft collaboration experts can assist you to configure interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications such as Skype for Business Server or Lync Server for access to a SIP-based IP PSTN trunk.
Google Cloud Platform Planning and Integration Consulting
Progent's Google Cloud Platform (GCP) integration experts can provide affordable online and on-premises consulting to assist businesses to move any portion of their core IT infrastructure to Google Cloud Platform services. This can reduce time and equipment costs and allow the use of Google's state-of-the-art AI and machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform integration including needs analysis, preparedness assessment, architectural design, testing, deployment, administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance.
Team Approach to Support and Technical Issue Escalation
Computer networks have become ever more complex. In addition, most small business networks incorporate solution from dozens of different manufactures. This makes network integration and support increasingly challenging. It is unfeasible for even the most experienced engineer to have in-depth familiarity in all aspects of computer technology, or broad practical experience in the thousands of hardware and software brands, models, and revisions that small businesses incorporate in their IT networks. Progent utilizes a collaborative approach to computer support and relies on application specialists to bring high-level knowledge when needed to fix the most intractable technical issues efficiently, at the least expense to your company.
Citrix Certified XenServer Consulting Services
Progent's Citrix XenServer virtualization consultants can help your company to evaluate the strategic advantages of XenServer and additional Citrix products, and can help your IT organization to design, test, implement, troubleshoot, and maintain a Citrix XenServer solution. Progent can also analyze your current XenServer deployment and help you to enhance resource utilization, performance, security and compliance, availability, and disaster recovery.
Consulting and Support Expertise for System Center 2016 Operations Manager
Microsoft System Center 2016 Operations Manager helps to promote top performance and dependable availability for key workloads by offering unified, cross-platform monitoring of IT resources deployed across local datacenters and private and public clouds. Progent's consulting team offers world-class online and onsite support to assist businesses of all sizes to design, integrate, tune, enhance and troubleshoot Operations Manager 2016 deployments. Progent's Operations Manager 2016 consultants can assist your company to move to SCOM 2016 from earlier releases of Operations Manager or from other IT infrastructure monitoring platforms, or combine multiple monitoring systems into a unified IT management ecosystem. Progent can also show you how to extend your Operations Manager 2016 scope to incorporate infrastructure hosted on public clouds by providing Azure consulting and Amazon AWS hybrid cloud solutions.
Contact a Progent Computer Support Expert
To find out how you can contact a Progent computer consultant for remote or on-premises assistance, phone 1-800-993-9400 or go to Remote Computer Help.