For small office networks located anywhere in the state of Nevada, Progent's Microsoft and Cisco certified professionals can provide remote phone help and remote troubleshooting to solve your computer system issues fast and affordably. Progent has developed enterprise-class expertise, software tools, and support knowledge bases to troubleshoot and resolve computer network problems while avoiding the high cost and delays normally associated with in-person technical service calls.
If your Nevada organization is situated outside of the larger urban areas such as Las Vegas, Henderson, Paradise, or Reno, your local computer support options may be limited in technical expertise, or unavailable during a crisis. This can result in a network environment that is unpredictable or causing productivity loss due to technical issues continuing for too long. Progentís group of field proven network engineers average more than 12 years of real-world computer industry experience, in the trenches of network support, performing a wide range of technical tasks for a broad range of customers. This means you obtain not just the technical skills needed for the job, but an expert with demonstrated methods for applying that expertise to deliver excellent network solutions.
Microsoft Dynamics NAV Consulting
The latest edition of Microsoft Dynamics NAV offers powerful innovations including specialized Role Centers, enhanced business analytics and reporting capabilities, and advanced workflow support. Progent's Dynamics NAV consulting professionals offer software development, configuration and troubleshooting services to enable your company to take advantage of MS Dynamics NAV. Progentís engineers can help you to connect Microsoft Dynamics NAV to additional services and applications. Also, Progent can help you to create and utilize databases so you can enhance your knowledge of your business, acquire additional customers, expand your marketing strategies, and form successful alliances.
Planning and Support Expertise for Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016)
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of IT infrastructure management tools and is designed to offer a centralized solution for configuring and managing virtualized fabric and services across hybrid networks that can include private clouds and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can help organizations of any size with all facets of designing, deploying, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, show you how to upgrade smoothly from legacy releases of Virtual Machine Manager, design workflows for creating and installing virtual machines and hosts, design fault-tolerant compute and storage clusters, integrate your datacenter resources with public clouds, configure virtual switches, write and debug PowerShell scripts, and assist you to evaluate the potential business benefits of new technologies like Storage Spaces Direct and Host Guardian Service. Progent's certified virtualization professionals can provide advanced Windows Hyper-V consulting and VMware ESXi support.
Unified Communications Manager and Cisco Unified CM Express Integration and Troubleshooting
Cisco Unified Communications Manager (Unified CM), originally known as CallManager, is the core of Cisco's communications and collaboration portfolio. Unified Communications Manager and Cisco Unified CM Express provide a borderless IP-PBX by integrating tightly with applications like Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent's Cisco-certified CUCM consultants can help with any facet of Unified CM configuration and troubleshooting in areas that include integrating Cisco VoIP phones and video IP phones, designing dial plans, configuring SIP trunks and CUBE session border controllers, deploying Cisco ISR routers with CUBE networking support, designing Cisco UCS server failover systems for survivability, and integration with Exchange Server.
World-class Cisco Support from Experienced CCIE-certified Engineers
Progent can provide convenient, quick, and affordable access to Registered Cisco CCIE engineers. CCIEs are recognized network gurus who earn this prestigious certification only after intense testing by Cisco. CCIEs are able to handle even the most complex problems associated with network architecture, configuration, repair, and service. Progentís CCIE professionals cooperate intimately with Cisco in-house staff in identifying problems with Cisco's IOS platform and developing fixes or obtaining software updates to resolve problems. Progent can provide fast access to a CCIE by phone so you can receive immediate help for tough network troubles that are affecting worker efficiency but are beyond the scope of your usual IT service providers.
Citrix Desktop Virtualization Consulting
Progent's Citrix-certified desktop virtualization experts can assist your business to design, install, manage, and troubleshoot a virtual Windows application delivery solution by offering Citrix XenDesktop consulting and XenApp support services. Progent's Cisco-certified CCIE network engineers can show you how to enhance your network infrastructure for delivering server and client-side applications, and Progent's datacenter management and support consultants can help you to manage and support a remote datacenter that features high availability, advanced security, and fast disaster recovery. Progent can also assist you with additional virtualization solutions from Citrix by offering XenServer consulting services and Citrix Essentials for Hyper-V integration.
Full Array of Security Services
Progent's CISM, GIAC, and CISA certified security experts can assist your company to perform comprehensive security evaluations, restore operations quickly from virus attacks, configure firewalls, configure secure techniques for off-site and mobile access, deploy spam protection and email encryption, and craft a company-wide security strategy built around 24x7 automated monitoring. Progent's ProSight suite of managed security monitoring services includes ProSight Active Security Monitoring (ASM) for ransomware defense and ProSight Enhanced Security Protection (ESP) for centralized endpoint protection.
Barracuda Backup Local, Offsite and Cloud Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup solution can include a purpose-built physical appliance built by Barracuda or a software-based appliance with comparable features but which utilizes your existing storage infrastructure. Barracuda Backup protects vital company data produced on-premises, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting services to help you to plan, configure, manage and troubleshoot a backup and disaster recovery solution built on Barracuda technology. For details, see Barracuda Backup and disaster recovery consulting and management.
Cisco ASA Firewall and PIX Firewall and Firepower Services Expertise
The latest generation of ASA 5500-X Series of firewalls with Firepower Services offer significantly more value than Cisco's previous firewalls and have replaced the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-certified CCIE network consultants can help your company to manage your legacy PIX or ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and onsite support for ASA 5500-X firewalls with Firepower Services and can help your company to design, deploy, optimize, manage and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
Linux Support Services and UNIX/Windows Integration
If your business network combines Linux technology with Microsoft Windows, Progent can help you to incorporate your servers into an efficient network that allows all your operating systems to coexist for simpler management, seamless dataflow, high availability, high throughput, and tight security. If you are developing Linux applications within an environment that incorporates Windows-based servers, workstations, and applications, Progent offers full-service network outsourcing that frees you to concentrate on your area of expertise.
Expert Wireless Engineering and Support Services
Progent's wireless technology consultants offer wide-ranging backgrounds in the implementation and support of wireless information technology and can help you to plan, deploy, manage and troubleshoot wireless solutions that are secure, resilient, expandable, easy to administer and use, ready to handle your vital workloads, and transparently incorporated into hybrid cloud environments. Online and on-premises expertise offered by Progent cover a selection of wireless solutions and include smartphone integration and management, Wi-Fi network infrastructure design and deployment, wireless site surveys, wireless VoIP phone configuration and troubleshooting, and building-to-building wireless integration.
Contact a Progent Network Support Expert
To learn how you can contact a Progent network support expert for online or onsite support in , phone 1-800-993-9400 or go to Remote Computer Support.