For small office network systems located within the state ofNevada, Progent's Microsoft and Cisco authorized technicians can deliver online help and troubleshooting to repair your network issues fast and cost effectively. Progent has acquired enterprise-class expertise, sophisticated utilities, and support knowledge bases to troubleshoot and fix computer network problems without the expense and time delays associated with in-person technical service calls.

If yourNevadaorganization is located outside of the larger metro areas such asLas Vegas, Henderson, Paradise, or Reno, your local computer support options may be limited in technical expertise, or unavailable during an emergency. This can result in a computer network that is unusable or causing wasted time due to technical issues continuing for too long. Progentís team of network consultants average more than 12 years of real-world IT industry experience, in the trenches of network support, performing a large range of technical projects for a broad range of clients. This means you get not just the technical competency needed for the job, but a professional with proven methods for applying those skills to deliver efficient network solutions.

High-level Project Management Consultants
For advanced project management support, Progent can provide access to senior IT professionals with years of experience as technology project managers for program development, information systems implementation, and process engineering working with organizations ranging from Big 4 companies to dot-com startups to government agencies. These high-level project managers offer advanced management skills to assist enterprise clients to adhere to best practices to make sure major projects are completed on time and within budget.

MySQL Database Application Programming and DBA Services
Progent's MySQL software programmers, database architects, and database administrators offer affordable online DBA or application programming support and can assist businesses of all sizes to configure and support MySQL within a reliable network infrastructure that provides high levels of performance, expandability, and security. Progent also has experience assisting companies migrate databases from an Oracle environment to MySQL.

ProSight Network Audits for Assessing Network Infrastructure Health
Prosight Network Audits offer a fast and low-cost alternative for small and mid-size businesses to get an objective assessment of the overall health of their information system. Powered by some of the top remote monitoring and management tools available, and overseen by Progent's world-class team of IT experts, ProSight Network Audits show you how well the deployment of your core infrastructure assets conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits such as a more manageable and more secure AD environment. Both options also provide the long-term benefits of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include easier network management, improved compliance with data security standards, higher utilization of network resources, quicker problem resolution, more reliable backup and recovery, and less downtime. To find out more about ProSight Network Health Checks and to see sample reports, visit ProSight Network Audits.

Planning Consulting Support for SharePoint Server 2013
Progent has been delivering SharePoint consulting services since the initial SharePoint product was published over a a dozen years, and Progent has the breadth and depth of technical knowledge to help organizations of all sizes to plan and carry out a SharePoint Server 2013 installation and develop SharePoint 2013 applications that add substantial business benefit to your IT investment. Progent's Microsoft-certified consulting team can assist you to assess the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from a different collaboration solution; determine whether an in-house, online or hybrid deployment is best suited for your busi9ness; and select the most appropriate version of SharePoint 2013 for your purposes. Progent offers comprehensive project management outsourcing or can help in specific jobs associated with your SharePoint 2013 migration.

Unified Communications Manager and Cisco Unified CM Express Integration and Troubleshooting
Cisco Unified Communications Manager (CUCM or Unified CM), formerly branded CallManager, is the foundation of Cisco's communications and collaboration solution. CUCM and Cisco Unified CM Express provide a modern IP-PBX by integrating closely with applications like Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR), and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent's Cisco-certified Cisco Unified CM experts can assist with any facet of Unified CM configuration and debugging in areas such as integrating Cisco VoIP phones and video phones, reviewing dial plans, integrating SIP PSTN trunks and CUBE session border controllers, installing ISR G2 routers with CUBE networking support, designing UCS server clustering solutions for high availability, and integration with Microsoft Exchange Server.

Integration Help for Office 365 Apps and Cloud Services
Office 365 is Microsoft's expanding suite of client productivity programs and cloud-hosted services available on a monthly or annual subscription basis. Office 365 applications and cloud-based services are available in a variety of product bundles intended for customers from individuals and households to global enterprises. Progent offers quick and easy remote access to consultants with in-depth knowledge of Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can assist you to understand the many subscription options offered with Office 365 and integrate your information network with Office 365 so you derive maximum business value. Progent's Office 365 integration consultants support cross-platform environments that incorporate Windows, macOS, and Linux operating systems. Progent can also assist you to build and maintain hybrid solutions that transparently integrate local and cloud products and services.

Consulting and Troubleshooting Expertise for System Center 2012 Virtual Machine Manager
Progent's SCVMM 2012 consulting experts can help organizations of all sizes to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and libraries; plan, integrate, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can help your business to upgrade from an earlier edition of System Center Virtual Machine Manager or from another management system, and Progent can help you to optimize and troubleshoot your current SCVMM 2012 environment so you realize maximum business value. Progent can also provide SCVMM 2016 migration consulting to assist your organization to design and execute a smooth migration from SCVMM 2012 to Virtual Machine Manager 2016 so you can benefit from stronger security capabilities, more affordable VMM storage options, and other improvements.

Linux Support Services and Windows/Linux Integration
If your company network combines Linux technology with Microsoft Windows, Progent can assist you to integrate your servers into an efficient system that permits all your operating systems to coexist for simpler management, transparent dataflow, high availability, high performance, and tight security. If you are developing Linux based-software within an environment that incorporates Microsoft-based servers, desktops, and applications, Progent can provide full-service IT outsourcing that frees you to focus on your area of high-value expertise.

After-hours Remote Technical Support
Progent's affordable extended hours online technical support program provides companies 24x7 availability of online technical support from Progent's Technical Response Center (TRC). Services available outside normal business hours include fixing problems with Microsoft server products, Microsoft Windows desktop support, assistance with Microsoft Office programs, network and system backup and recovery, and fundamental routing and switching support for Cisco technology.

Short-Term IT Staffing Services
Progent's short-term IT staffing services allow you to respond to the need for network support personnel without incurring the expense and delays that come with identifying and recruiting reliable technical help and without increasing your permanent workforce. To learn about Progent's temporary staff augmentation services, refer to Progent's temporary IT staffing services.

Exchange 2010 Migration Help
Progent's Microsoft-certified Exchange 2010 Server engineers can assist your organization to maintain and debug your current Exchange Server 2010 environment or provide the assistance of certified Microsoft Exchange 2016 professionals and Exchange Online consultants to help you determine the value of upgrading to a modern release of Microsoft Exchange that offers quick return on investment by improving your productivity, cutting the expense of hardware and service, streamlining administration, and integrating your vital communications platforms.

Get in Touch with a Progent Computer Support Expert
To find out how you can access a Progent computer support expert for remote or onsite support, call 1-800-993-9400 or go to Online Network Help.



An index of content::

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    Progent's Microsoft-certified experts can provide network help and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís support team can show you how to design, deploy, maintain and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Exchange Server, Microsoft SharePoint Server, Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager.

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    Progent can assist small companies to migrate any part of their network infrastructure to Microsoft Azure. This can streamline network management and lower hardware expense. Microsoft Azure includes a wealth of cloud services and Progent can help you to understand the benefits and limitations of various cloud networking models you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and local apps and resources and make sure that you avoid the common mistakes small companies make when moving to the cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN tunnels and to integrate Apple iOS devices and Android handhelds.

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    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 10 years of work in Microsoft technology, ensures you success in identifying the version and set up of Windows 2003 Server that aligns most closely with your company's goals. Progent can also assist you with designing, deploying, managing and supporting powerful information technology solutions powered by Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 or Windows NT.

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    Windows Server 2000 Upgrading

    Progent's certified Windows 2000 consulting staff can help you enhance the functionality of your current Windows 2K Servers and can streamline system management, provide technical support and repair, and strengthen security. Progent can also show you how to create, justify, and execute a plan to migrate from Microsoft Windows Server 2000 to Microsoft Windows 2003 Server. Progent is experienced in setting up pilot installations to eliminate the obstacles involved with moving to Windows 2003 Server by uncovering possible hardware and software compatibility issues.

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    Our Experts Team provides support in important areas that include Macintosh networking and programs; Support for Linux-based, UNIX, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management consulting; Line-of-business and vertical program support; CIO, business analyst, and project management outsourcing; Special program development and integration; Web site, electronic business, EDI, and client portal development and deployment; Database support and performance consulting; Business intelligence expertise; and Telecom systems consulting.

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    ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard information about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be warned automatically about impending expirations of SSLs or warranties. By updating and managing your IT documentation, you can save up to 50% of time wasted searching for critical information about your network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether youíre making improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require when you need it.

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    Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that embodies more than 25 years of background assisting manufacturing and service companies to manage complicated supply chains and improve the efficiency of critical processes in order to bring products to market quickly and adhere to customer commitments consistently. Progent offers the expertise of an ERP consultant with over 20 years of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or on-premises consulting that can range from as-needed guidance to comprehensive solution design and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, customization, CPQ, web site integration, debugging, ETL, Office 365 integration, disaster recovery planning, and DBA services.

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    Progentís fault tolerant system consultants provide reliability consulting, disaster recovery planning, system load balancing, fault-tolerant interoffice access, 24x7 Internet interface design, fault-tolerant data center services, and other high-availability operations services to help your organization create a 24x7 environment for line-of-business applications. Progent possesses the knowledge and experience to design affordable, fault-tolerant systems by utilizing the expanding library of Windows Cluster servers including Microsoft Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster. Progentís Microsoft and Cisco authorized consultants can show you how to you design a high-availability mutli-site network with a completely mirrored Internet connection and efficient network load balancing.

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    Progent's certified relational database developers offer businesses of any size remote support for popular RDBMS platforms such as MS SQL Server, Oracle, MySQL, and Microsoft Access. Services available from Progent include software installation and configuration, database architecture and coding, management support, replication solutions, storage management, performance tuning, migration, information security, backup and recovery systems, problem solving, and training.

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    Cisco offers a full array of routers including routers built to deliver the security, bandwidth, and availability required by organizations from small businesses to worldwide enterprises and ISPs. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved reliability and network uptime. Progent can help you select and configure Cisco routers to establish a reliable infrastructure for your network and to make it easy to grow as you support new users, start new offices, install new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent can provide help with a range of routers based on Cisco's IOS operating system, including Cisco's 800 family of small office routers, Cisco 1800 and 2800 ISR routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for core Networks, as well as legacy 3600 and 3700 Series Routers.

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    Progent's certified security staff can help you safeguard your Mac environment through expert support offerings such as running security tests, recovery from virus and worm penetrations, configuring firewalls, integrating safe remote and mobile access, deploying monitoring programs for defense against viruses, spam, and malware, and developing a company-wide security plan appropriate for the particular goals of your business information system.

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    Progent's application experts can provide advanced consulting, software development, integration help, and online classes for popular applications that address vital areas including ERP, financials, business analytics, web application design, and the MS Office suite of business productivity software. As a Microsoft Partner with years of experience delivering advanced consulting services remotely, Progent can help clients throughout the United States to avoid the time and fees related to travel and on-premises visits without sacrificing the effectiveness of technical services.

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    Progent's Microsoft-certified consultants can help your company to assess the value of Microsoft Lync Server 2010 for your environment and can help you to design and carry out a deployment of Microsoft Lync Server that consolidates the control of Instant Messaging and Presence and improves the output of your office staff, at-home workers, and mobile workforce. Progent's consultant's can in addition help you to perform a smooth upgrade to Microsoft Lync Server 2010 from Office Communications Server or Microsoft Live Communications Server, interface Microsoft Lync Server 2010 with Exchange, SharePoint, and Microsoft SQL Server, show you how you can use Microsoft Lync Server to enhance the team-computing capabilities of MS Office applications, and offer training and ongoing support for Microsoft Lync and other Microsoft technologies.

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    Cisco's Firepower NGFWs Firewalls provide a significant performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and include centralized management and automation of modern security features such as application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can assist you to design and execute an efficient migration to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's subscription-based security services to create and centrally control IT ecosystems that span local offices, data centers, and cloud resources.

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  • Support Windows, UNIX, Solaris
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    If your company is developing UNIX-based applications on a network that has Windows-based processors, desktops, and office productivity products, Progent offers full-service network support outsourcing that frees you to focus on your field of strategic know-how without the continual hassle of managing your company information system. By using automated server monitoring and by providing remote and in-person support when your company needs it, Progent offers an economical alternative for managing an information network that features excellent availability, security, and performance. Progent's developer support offerings feature full-service information technology outsourcing, virtual infrastructure, remote and in-person service and troubleshooting, proactive network monitoring services, and Help Desk outsourcing.

  • Microsoft Exchange Engineer Award Winning Microsoft Exchange Support and Setup
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  • Exchange 2007 to Exchange 2010 Upgrade Technology Professional
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    Progent's Microsoft-certified consultants can deliver affordable remote and on-premises support to carry out your migration to Exchange Server 2010, produce extensive documentation of your new messaging environment, train your IT staff and end users to get them ramped up quickly on Exchange 2010, and provide ongoing administrative consulting and engineering help. Progent can also assist you to upgrade from Exchange 2010 to Exchange Server 2013 or Exchange 2016.

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  • Antivirus Setup and Support
    Consultant Antispam

    E-Mail Guard from Postini provides constantly upgraded spam and virus filtering, content filtering, and security from email-based DHA attacks and denial of service attacks. Progent is a Postini partner and support firm. If your organization is too small to purchase for a standard Postini license, you can still have access to Postiniís Perimeter Manager services via Progentís E-Mail Guard anti-spam and antivirus service offering. Progentís certified email protection professionals can show you how to develop an email protection plan that features anti-spam and anti-virus technologies and policies.

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    Database Development Professional

    Progent's Microsoft-certified database application consultants offer businesses of any size online support for popular RDBMS platforms such as Microsoft SQL Server, Oracle, MySQL, and Office Access. Consulting support available from Progent include software installation and integration, database architecture and coding, administration services, synchronization solutions, capacity planning, performance optimization, migration, information security, backup/restore options, troubleshooting, and webinar training.

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    Computer Consulting Windows 2003 Server

    The complexity and integration demands of Microsoft Windows Servers requires an IT consulting team with practical experience and in-depth familiarity with planning and building cohesive, comprehensive network technology systems. The background of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your business objectives. Progentís consulting support can assist you with designing, installing, managing, and supporting Windows Server solutions that maximize the business value of your computer system. Progentís consultants can assist you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP and other clients.

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    Progentís National Support Center provides national remote troubleshooting for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier service experts provide telephone support and remote direct computer connection to troubleshoot and repair network problems quickly and economically. The breadth of technical experience represented by Progent's team of country-wide support professionals makes it possible to escalate even the toughest network issues to qualified experts as needed.

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    Progent's Cisco-Premier network management consultants can help you to run Cisco's management tools along with a selection of specialized third-party applications to build a comprehensive network management solution in order to keep your network operating smoothly, fully utilize expensive resources, guard your data, recover rapidly from device failure or malicious assaults, and enable you to expand or reassign network resources intelligently and economically as your company grows.

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    Small Office Tech Support

    Progent's Microsoft and Cisco premier network consultants offer expert help with a wide array of products and technologies and can deliver that assistance by phone anywhere in the U.S. or in person in major cities throughout the country and anywhere in California. Progent provides online help for networks powered by Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that include a combination of Microsoft and UNIX-based platforms. Progent also offers the expertise of Cisco CCIE infrastructure specialists for the toughest network issues, plus the assistance of CISA and CISSP-qualified security engineers to assist with complex security design and problem solving. Progent has provided remote network support to companies in all 50 states in the United States.

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  • Support Outsourcing SCDPM 2012 Security
    Top Rated System Center 2012 Data Protection Manager Technology Consulting Services

    Progent's Microsoft-certified consultants can provide remote or in-person expertise to assist companies of any size to design, implement, manage, and troubleshoot a backup-and-restore system built around System Center 2012 Data Protection Manager. Progent can assist you to upgrade from earlier releases of SCDPM or from a different backup/recovery platform, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud-based, or hybrid datacenters. Progent offers occasional support for fixing especially stubborn issues, or comprehensive project management support. Progent's consultants can also assist you to design Data Protection Manager into a comprehensive disaster recovery strategy.

  • Top Apple OSX Tiger Setup and Support OS X IT Consultant
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  • Hosting for Virtual Servers Consultant Services
    Small Business Private Clouds Consultants

    Progentís private cloud hosting enables small and midsize organizations to run key applications like SQL and Exchange Server from a secure Tier III data center facility on fully redundant equipment with offsite backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for backup and restore. Smaller organizations can take advantage of Progentís private cloud hosting service to eliminate major capital costs for the purchase, maintenance, and management of network hardware and data center facilities while achieving the highest levels of network reliability and physical security.

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  • System Center Operations Manager Technology Consulting Services
    Emergency System Center MOM Professionals

    Progent's Microsoft-certified consulting experts have more than a decade of experience planning, deploying, enhancing and fixing Microsoft SCOM solutions and offer companies of all sizes advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help your company to design an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience required to watch over your IT resources effectively, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to install and set up SCOM 2012 management packs based on best practices for tracking network infrastructure and Microsoft and third-party applications and services. Also, Progent can provide responsive online or onsite technical support to assist you to fix serious issues detected by Microsoft SCOM 2012.

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  • Cisco Engineer Part-Time Jobs
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    If you are a network engineer with system support experience, joining Progent and helping our clients will expand your skills through collaboration with our staff of motivated, high-output consultants. Progent's focus on providing network expertise and computer support to small and midsize businesses will offer you the opportunity to work closely with business leaders and contribute tangibly to the growth of dynamic companies. In addition, Our virtual office network provides state-of-the-art technology for off-site support and wireless access to help you to come up with fast fixes when you take on business-critical issues.

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  • Private Cloud Solutions Engineers
    Remote Consultants ProSight Virtual Machine Hosting

    Progent's ProSight Virtual hosting services provide small and midsize companies a range of advantages including lower capital costs, reductions in operational costs, better management focus, enterprise-class protection, greater fault tolerance, and regulatory compliance.

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  • Network Security Scan Professional
    After Hours Internal Network Security Scan Consult

    Progent has put together two ultra-affordable service bundles intended to enable small companies to get a professional network security evaluation from a certified security engineer. With Progent's External Network Security Inventory Checkup, a security expert runs an extensive examination of your network from outside your company firewall to determine potential risks in the security posture you expose to the outside world. With Progent's Internal Security Inventory Checkup, a certified security professional runs a network scan from a secure computer inside your firewall to determine your exposure to internal assaults. The two security inventory packages are configured and run from a secured external site.

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