For office computer networks located in the state ofNevada, Progent's Microsoft and Cisco qualified technical team members can deliver phone support and remote troubleshooting to solve your network troubles fast and affordably. Progent has acquired world-class skills, software utilities, and support databases to diagnose and repair network problems while avoiding the high cost and time delays normally associated with in-person technical service dispatches.

If yourNevadacompany is located beyond the larger metropolitan areas such asLas Vegas, Henderson, Paradise, or Reno, your local computer support options may be limited in expertise, or not available during a crisis. This can result in a computer network that is unpredictable or causing productivity loss due to technical problems going unresolved for too long. Progentís team of network engineers average more than twelve years of real-world computer industry experience, in the trenches of computer network support, performing a broad range of technical projects for a broad range of customers. This means you obtain not just the technical know how needed for the job, but an expert with demonstrated methods for applying those skills to assist with excellent network solutions.

Online Technical Support for Windows and Cisco-based Network Environments
Progentís Technical Response Center offers world-class online technical support for Microsoft and Cisco-based networks anywhere in the United States. Progent's certified engineers have the experience to assist you to troubleshoot and resolve tough network problems rapidly and affordably. The breadth of information technology expertise offered by Progent's team of engineers makes it possible to escalate even the most difficult issues to appropriate subject matter experts as required. Whether you require one-time phone support and remote troubleshooting or ongoing access to a Help Desk Technical Response Center, Progent's experts can provide your small business with enterprise-level expertise without the cost and administrative overhead of maintaining a big in-house support organization.

IT Support for Small Governments
Progent has a long background providing a broad range of online network consulting and urgent troubleshooting services to local governments and schools across the U.S. Progent is among the industryís pioneers in providing expert online network support and has delivered IT solutions to organizations in every state. Progent's remote computer support for local governments saves travel costs and solves problems faster than on-premises support.

Windows 8.1 Management and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 consulting experts can deliver a range of technical services to help companies of any size to maintain, administer, and repair networks that include workstations, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. Progent's consultants also offer Windows 10 migration support.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified VoIP specialists can provide Cisco UC560 consulting support to assist you to manage your legacy UC500 VoIP system or plan and implement a smooth upgrade to a modern VoIP system.

CRISC-certified Risk Management Consultants
The CRISC certification program was initiated by ISACA in 2010 to validate an IT professional's skills to design, implement, and maintain information system controls to mitigate risk. Progent can provide the expertise of a CRISC-certified risk management consultant to help you to create and carry out a risk management plan that follows leading practices identified by CRISC and geared to match your company's risk tolerance, business objectives, and IT budget.

Microsoft Desktop Virtualization Help
Microsoft's virtual desktop technologies lower the effort needed for network administrators to deploy software programs so they are standardized throughout a corporate user base, offer the ability to manage access to critical data, and allow fast deployment of additional or upgraded workstations. With Microsoft Windows Server 2016, the Terminal Services utility has been enhanced and renamed Remote Desktop Services (RDS). Microsoft's innovative VDI infrastructure that powers RDS streamlines client access, enhances performance, tightens security, unifies administration, and provides a nearly seamless user environment. Progent's Windows Server 2016 consultants can assist you to evaluate the strategic benefits of Microsoft's desktop virtualization solutions, set up test and production deployments, optimize your system architecture to accommodate virtual clients effectively, assess and remediate security problems, and educate your network administrators to follow industry best practices to gain maximum payback from client virtualization.

Backup/Restore Services for an At-Home Workforce
Progent can help small and mid-size businesses to design, deploy, verify and troubleshoot backup solutions to support a remote workforce. For details about Progent's backup solutions for at-home workers, see data protection expertise for telecommuters.

Part-time Chief Information Officer Services
Progent can provide companies with an information management expert who can serve as a part-time CIO. This experienced IT officer can provide strategic direction to help your company to integrate sensible IT products to improve business operations so they align more closely with your business objectives. Your business can create and install a well conceived IT plan without incurring the cost of a full-time senior IT executive. Key services Progent's temporary Chief Information Officer can perform include strategic planning, establishing IT budgets, creating and tracking models for Total Cost of Ownership, analyzing workflows, reviewing contracts with suppliers, establishing security and compliance standards, cash flow management, streamlining data center management, software revision tracking, IT asset documentation management, and business continuity planning.

Virtualization Expertise
Virtualization techniques enable businesses to optimize utilization, streamline network management, and enhance application availability and security. run several virtual machines on one physical processor. Typical applications for virtualization include hardware efficiency, low-cost platforms for programs that only run on outdated operating systems, and affordable isolation of software programming or testing environments from production systems. Progent's virtual server engineers can provide Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtualization consulting, Windows 2008 Hyper-V Virtualization consulting, VMware vSphere and vCloud planning and deployment, VMware NSX virtual network design and management, and Citrix XenServer virtual server support. Progent can install virtual machines to optimize speed, dependability and manageability while at the same time cutting costs; propose and validate business recovery strategies that minimize productivity loss in case of a catastrophe; and deliver ongoing maintenance, troubleshooting, and engineering services as computer technology evolves.

Planning and Support Services for System Center 2012 Operations Manager
Progent's Microsoft-certified Microsoft SCOM 2012 consulting experts have over a decade of background designing, implementing, enhancing and fixing Microsoft SCOM environments and offer companies of all sizes expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience needed to watch over your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent can also help you to install and tune Microsoft SCOM 2012 management packs based on leading practices for monitoring network fabric as well as both Microsoft and third-party apps and services. Also, Progent can provide responsive remote or onsite troubleshooting to help you to remediate critical issues uncovered by Microsoft SCOM 2012. Progent also offers System Center 2016 Operations Manager consulting services to assist your organization to upgrade smoothly from SCOM 2012 to Operations Manager 2016.

CISSP-certified Cybersecurity Consultants
Progent's CISSP-premier cybersecurity consultants can help businesses of all sizes with any facet of information system security. Progent can help implement efficient security solutions that protect a small business from advanced malware attacks or Progent can plan, configure, and manage a comprehensive security strategy for hybrid enterprise networks that accommodate onsite, remote, and mobile clients accessing network resources spread across a mix of physical sites and public and private clouds.

Expert Wireless Engineering and Support Services
Progent's wireless solutions consultants offer wide-ranging expertise in the integration and maintenance of wireless networking technology and can assist you to plan, configure, manage and repair wireless solutions that are secure, robust, scalable, simple to administer and use, able to handle your critical workloads, and seamlessly incorporated into hybrid cloud environments. Remote and on-premises support provided by Progent span a variety of wireless solutions and include smartphone and tablet integration and management, Wi-Fi network infrastructure design and installation, Wi-Fi site surveys, Cisco wireless VoIP phone configuration, and building-to-building wireless integration.

Mac Support Services
Progent's consultants can provide Mac users a range of IT services including remote Mac desktop help, help with Mac applications, Office 365 Outlook for Mac and Exchange integration, Apple macOS and OS X protection and network infrastructure consulting, integration between Apple macOS and OS X and Windows networks, and individual training. For IT systems based exclusively on Mac or for systems incorporating a mix of Mac, Linux, and Windows-based servers and desktops, Progent has the experience and knowledge to deal with the challenge of designing, installing, and maintaining an IT solution that is dependable, protected, efficient, and supportive of your business goals.

Talk to a Progent Network Support Expert
To find out how you can contact a Progent computer consultant for online or on-premises support in #(state), call 1-800-993-9400 or go to Online Computer Help.



An index of content::

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    Progent's Symantec experts can assist you to support discontinued Symantec firewall and VPN appliances including the Symantec Raptor and VelociRaptor line or show you how to migrate to current firewall solutions. Progent can also help you create and execute a complete security strategy that can include firewall/VPN appliances and software, managed security and virus defense services, server and application monitoring software, and documented policies and enforcement procedures. Progent has the skill to be your single resource for continuing technical support, maintenance, training, and security consulting.

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    Progent offers cost-effective remote consulting to assist your business to plan, deploy, and troubleshoot any facet of your iPhone and iPad and Windows integration efforts and is available for quick tasks to help you through specific technical bottlenecks or long-term engagements to help you finish business-critical projects on time and within budget. Progent has expertise in on-premises, cloud-based, or hybrid environments and can help you create or maintain a resilient, secure and scalable infrastructure that aligns with your mode of computing. Progent can also provide online or on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a secure, collaborative ecosystem that optimizes the strategic value of your IT system.

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  • UNIX Online IT Solution Providers
    Linux Online Consultant

    Progent offers national remote help and troubleshooting services for businesses that operate UNIX, Linux, or Sun Solaris networks or whose IT systems feature a mix of UNIX/Linux and Microsoft technology. Remote network consulting provides maximum return for your information technology budget by extending client productivity and limiting the hours charged for network repair services. Advanced online support technology and experienced technicians and consultants combine to enable Progent to handle most network issues without squandering time and money by traveling to your location. In the vast majority of cases your IT issues can be dealt with over the phone or via a combination of phone help and remote network analysis. Progent can offer the services of Cisco CCIE infrastructure experts and CISSP certified security professionals to assist with the most challenging network issues.

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  • Small Business Technical Support Emergency Small Business Technical Support

  • Consultancy macOS Phone-based
    macOS Online Troubleshooting Specialist

    Progent offers national remote technical support and troubleshooting services for businesses that run Apple macOS and OS X networks or whose information systems feature a combination of Mac and Microsoft products. Progent's experts can provide Mac clients a range of services including desktop support, upgrading to the most recent version of macOS from legacy editions of Apple macOS or OS X, plus expertise with Mac applications. Progent can also assist you with iPhone and Apple iPad synchronization and troubleshooting, or moving to Apple's iCloud services. Online IT help offers maximum return for your IT budget by preserving user productivity and shortening the time billed for network analysis and repair. Advanced online access technology and skilled service specialists and consultants allow Progent to solve most IT problems without wasting time and money by going to your site. In most of cases your network issues can be dealt with over the phone or via a combination of phone support and remote connectivity. Progent can put you in touch with Cisco CCIE infrastructure experts and CISM certified security professionals to assist with the toughest system problems.

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  • Desktop Monitoring and Reporting Outsourcing
    Online Support Services Automated Server Inventory

    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system operating efficiently by tracking the health of vital assets that drive your network environment. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT staff and your assigned Progent consultant so any looming problems can be addressed before they have a chance to disrupt your business.

  • Specialist Exchange 2007 to Exchange 2010 Upgrade Microsoft Exchange Server Upgrade Consultants
  • Support Small Business Wireless Access Point 24x7 Small Business WAP371 Outsourcing
  • Nevada Small Business Outsourcing
  • Technical Support MS Windows Small Business Server Specialists Microsoft Small Business Server
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  • Urgent Macintosh Virus Protection Professional Immediate Macintosh Virus Recovery Professionals
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  • Windows Essential Business Server On-site Technical Support Microsoft Windows SBS Engineer
  • Windows Server 2008 DirectAccess Online Troubleshooting Windows Server 2008 R2 Integration Support
  • Windows Server 2016 Storage Spaces Direct Consultant MCSE Expert Certified Windows Server 2016 VM Load Balancing Integration
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