For business networks located in the state ofNevada, Progent's Microsoft qualified technicians can provide phone assistance and remote troubleshooting to resolve your computer network problems quickly and affordably. Progent has developed enterprise-level skills, advanced software utilities, and support knowledge bases to diagnose and fix network problems without the cost and time delays normally associated with in-person service visits.

If yourNevadasmall business is located beyond the larger urban areas such asLas Vegas, Henderson, Paradise, or Reno, your local network systems support choices may be limited in expertise, or not available during an emergency. This results in a computer network that is unpredictable or causing wasted time due to technical problems persisting for too long. Progentís team of network professionals average more than 12 years of real-world industry experience, in the trenches of network systems support, performing a large range of technical tasks for a extensive range of customers. This means you get not just the technical skills needed for the job, but a consultant with demonstrated methods for applying that expertise to assist with efficient network solutions.

Best Practices Applied by Expert Consultants
Many companies located away from areas with plentiful expert engineers resort to poorly trained or unseasoned local consultants for vital computer network support services. This can produce a network that is unstable or inefficient. Progentís staff of Microsoft and Cisco certified engineers average more than a decade of hands-on industry background, in the front lines of network support, providing a wide array of technical services for a broad selection of clients. This means that with Progent you get not just high-level computer network knowledge, but an engineer who follows computer industry best practices in using that knowledge to resolve actual information network problems successfully and in a repeatable way.

CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor (CISA) credential is a prestigious achievement that represents mastery in network security auditing. Accredited by the American National Standards Institute, the CISA credential has candidates pass an extensive test given by the ISACA international professional association. Progent offers the services of a CISA-Certified network security audit consultant able to help businesses in the areas of IS audit services, IT administration, systems and infrastructure ROI, information technology service delivery, safeguarding of information assets, and business continuity preparedness.

Online Support for Windows and Cisco-based Network Environments
Progentís Technical Response Center provides expert remote technical support for Microsoft Windows and Cisco-based systems anywhere in the U.S. Progent's certified engineers have the knowledge and experience to help you to analyze and resolve tough network problems rapidly and cost effectively. The breadth of information technology expertise represented by Progent's team of engineers makes it possible to escalate even the most challenging issues to the right specialists as required. Whether you need occasional phone support and remote repair or ongoing availability of a Help Desk Technical Response Center, Progent's experts can provide your organization with enterprise-level expertise without the cost and administrative overhead of running a large internal IT group.

Advanced Project Management Consultants
For enterprise project management assistance, Progent offers access to veteran IT experts with decades of experience as IT project managers for application development, business systems deployment, and business process engineering working with organizations from Big 4 companies to dot-com startups to state government agencies. These proven project managers offer world-class management expertise to assist enterprise clients to adhere to best practices to make sure major projects are completed on time and within budget.

Consulting Expertise for Managing and Monitoring the Endpoints of Your Teleworkers
Progent can help small and mid-size businesses to deploy centralized remote endpoint management tools for administering endpoints operated by telecommuters. To find out about how Progent can help your organization to manage the endpoints of your at-home workforce, go to consulting for managing the endpoints of your telecommuters.

Exchange Server 2016 Upgrade Consulting
Progent's MS Exchange 2016 Server experts can help you in all facets of your migration to Exchange 2016 including planning HA architecture for a local, cloud-based or hybrid deployment; CAL licensing requirements for Exchange 2016 and Microsoft Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; determining mass storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing for high-availability client access services; planning, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

Juniper and NetScreen Consulting Services
Progent's Juniper-certified network engineers can assist you to plan and implement Juniper Firewall/VPN platforms, optimize and support your network infrastructure, and upgrade smoothly from outdated equipment to the latest versions. Progent's Junos OS engineers offer support for Juniper's premiere network operating system to enable your business to streamline the management and strengthen the protection of your Juniper VPN devices firewalls, and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software products and can assist you maintain environments that incorporate a mix of Juniper's OS platforms.

PC and Mobile Device Unified Configuration Management Consulting
Progent's Microsoft-certified consulting team offers Configuration Manager 2016 cloud integration, Microsoft System Center Configuration Manager (SCCM 2012) planning and deployment and Microsoft Intune consulting to consolidate and simplify the management of your desktops along with your Cloud-connected mobile devices. Progent can assist you to upgrade smoothly to SCCM 2016 from an older device management platform or help you to enhance your current SCCM 2016 ecosystem to support your evolving IT requirements.

Linux Support and Linux/Windows Integration
If your small business IT environment mixes Linux technology with Windows, Progent can assist you to integrate your servers into a cohesive system that permits all your platforms to coexist peacefully for simpler administration, transparent dataflow, fault tolerance, enhanced performance, and tight security. If you are writing or testing Linux applications on a network that incorporates Microsoft-powered servers, workstations, and application software, Progent can provide full-service network outsourcing that frees you to concentrate on your area of expertise.

Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants can provide online or onsite support to assist businesses of any size to plan, implement, maintain, update or troubleshoot Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide in-depth expertise for all the products, technologies and services that go into building a cohesive Cisco Jabber solution including Cisco network devicesand management software, Microsoft Office 365 applications, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi systems, cyber security, cloud computing, immersive telepresence systems, PBX products, disaster recovery preparedness, and other pieces of a cohesive collaboration ecosystem.

Shared Help Desk Services
Progentís Help Desk sharing services make it possible for your IT organization to split responsibilities for Help Desk support seamlessly between your IT staff and Progent's large roster of veteran technical support engineers and matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative service desk solution built around the top PSA platform for managing end-user service requests, ticketing, ownership, progress tracking, and reporting. For more information, visit Progentís Co-managed Help Desk services.

Check Point Software Firewall Configuration Consulting
Progent's Check Point firewall experts can help you plan, configure, and administer firewall environments built around Check Point NGFW firewalls and Check Point's subscription-based SandBlast security services. To find out about Progent's consulting services for Check Point firewalls, visit Check Point next generation firewall integration consulting.

Microsoft Office Access Software Programming
Progent's Microsoft Office Access developers and consultants can provide affordable online support for all editions of Office Access including Access desktop and Access Web App and offers expert help for Access application programming, database conversion, performance optimization, report design, and maintenance. Progent also can provide tailored webinar classes for Office Access application programming and database administration.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP trunk consultants and Cisco CUBE integration experts can assist your business to design, deploy, maintain, debug and enhance Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks. Progent can provide affordable remote or on-premises support to assist you to migrate smoothly to a productive communications ecosystem that delivers accelerated return on investment. Progent's certified Microsoft collaboration experts can help you to set up connections between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business Server and Lync for connectivity to a SIP-based IP PSTN trunk.

Talk to a Progent Computer Support Expert
To see how to contact a Progent computer support expert for online or onsite help in #(state), call 1-800-993-9400 or go to Online Computer Help.

An index of content::

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    Urgent Unified CM SIP gateway Support Services

    Cisco Unified Communications Manager (CUCM or Unified CM), originally known as CallManager, acts as the core of Cisco's communications and collaboration platform. Unified Communications Manager and Cisco Unified Communications Manager Express provide a borderless IP-PBX by integrating with unified messaging apps that include Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent's Cisco-certified network consultants offer efficient and budget-friendly online and onsite expertise to assist businesses of all sizes to create and maintain Unified CM environments by providing Unified Communications Manager configuration and technical support consulting services that deliver maximum productivity. Progent's consultants can help with any facet of Unified CM support and debugging in areas such as integrating Cisco VoIP phones and Video phones, reviewing dial plans, setting up SIP connections and PSTN support, deploying ISR G2 routers with CUBE support, creating Cisco UCS server failover solutions for survivability, performance tuning, and integration with Exchange Server.

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    Progent's Linux consulting services provide small businesses and developers help with administering and supporting Linux systems that coexist with Microsoft-powered technology. Progent can give your business contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This broad array of expertise offers you a convenient single consulting firm to help you build and maintain a protected and reliable cross-platform connectivity and communications infrastructure that supports Linux and Microsoft coexistence by integrating MS Windows with leading Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.

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    Microsoft has made a strong effort to enable transparent hybrid ecosystems that combine Office 365 and local Exchange systems. This permits you to have some mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can assist you with any facet of designing, integrating and troubleshooting your hybrid Office 365 network. Progent's Exchange specialists can deliver as-needed expertise to help you resolve challenging technical issues and also offer comprehensive project management outsourcing to ensure your hybrid Office 365 solution is carried out on schedule and on budget.

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    Progent's certified ISA Server consulting experts have extensive experience developing ISA Server-based security installations for IT networks with many offices, mobile workers, and line-of-business eCommerce applications. Progent's ISA Firewall consultants can assist your small business in planning and implementing a configuration of ISA 2000 Server or ISA 2004 Server that meets your information security needs without overly limiting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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    For mid-size companies who need IT support, Progent can deliver a variety of alternatives including local help, remote assistance, off-site Help Desk, 24x7 support with automatic network monitoring, temporary staffing, site relocation support, application development, and expert consultation. For midsize businesses in California or other regions serviced by Progent's field engineers, Progent provides professional in-person help for fixing network problems rapidly and affordably.

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    Progent's Cisco-certified CCIE network infrastructure consultants can assist your business to configure, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone expertise, and CUCM/CallManager software support.

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    Progent's engineers can deliver a variety of technical services to assist organizations of any size to install, manage, and troubleshoot environments that include desktops, notebooks, tablets, or smartphones based on Microsoft Windows 8.1. For enterprises, Progent's experienced project management consultants can help create test environments to evaluate Microsoft Windows 8.1 and plan and execute Windows 8.1 deployment plans based on leading practices.

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    Progent can provide expert support for each step of your Microsoft Exchange Server 2010 upgrade with services that include outsourced or co-sourced project management, site analysis, project planning, cost estimates of new software licenses and hardware needed, suggested vendor sourcing, pilot verification at customer location or at Progent's testing facility, setting up temporary coexistence between Exchange 2010 and Exchange 2003 or 2007, implementation of the production system, deactivating the previous system, and webinar training for customer's IT staff and users.

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