For business network systems located within the state of New Hampshire, Progent's Microsoft authorized engineers can provide remote phone support and troubleshooting to repair your computer network problems fast and cost effectively. Progent has acquired top-notch skills, software tools, and support knowledge bases to diagnose and resolve computer network problems while avoiding the high cost and time delays normally associated with in-person technical service visits.
If your New Hampshire organization is situated outside of the larger urban areas such as Manchester, Nashua, or Concord, your nearby network support options may be limited in skills, or unavailable during urgent situations. This results in a network that is unstable or causing efficiency loss due to technical issues continuing for too long. Progentís team of seasoned network consultants average more than twelve years of real-world industry experience, in the trenches of computer network support, performing a extensive range of technical projects for a broad range of customers. This means you obtain not just the technical competency needed for the task, but a professional with demonstrated methods for applying that expertise to deliver excellent network solutions.
Google Android Smartphone Integration
Progent's Android smartphone and tablet integration expertise have years of background providing remote and on-premises assistance for businesses of all sizes who want to integrate Android phones and tablets into their information networks so that mobile clients can work together from anywhere. Progent offers the range of know-how to solve technical problems that span numerous vendors and that entail a combination of older and current information technology. Progent offers cost-effective online technical support to assist you with any aspect of designing, deploying, managing and maintaining your BYOD solution. Progent can deliver as-needed technical support to assist you to handle particularly stubborn technical problems, or Progent can provide outsourced or co-sourced project management support to help you complete major network initiatives on schedule and within budget. Progent can help with on-premises, cloud-centric, or hybrid networks and offers support for all major operating systems, apps, management utilities and network infrastructure. Progent also offers specialized group or one-on-one classes to help you manage and use Android phones and tablets to maximize their business value.
The Progent Test and Design Lab at the Herakles/QTS Internet Data Center
Progent's Test and Training Lab located at the QTS Colocation Center in Sacramento is available for testing line-of-business applications, developing cost-effective migration procedures, assessing and tuning performance, designing or verifying disaster recovery solutions, mitigating compatibility problems, and establishing training systems for the latest technologies. For Progent customers who lack adequate internal resources to configure effective test systems, Progent's Test and Training Lab reduces capital outlay and technical risk while keeping vital IT initiatives on schedule.
Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief discussion with a Progent backup/recovery consultant. The interview is intended to assess your organization's ability either to stop or recover quickly from a ransomware attack. Progent will consult with you personally to collect information concerning your existing AV defense and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to build an efficient security and backup/recovery system that aligns with your business requirements. For additional information, refer to The ProSight Ransomware Preparedness Report Service.
Integration Help for Office 365 Applications and Cloud Services
Office 365 is Microsoft's expanding family of client productivity apps and cloud services available on a monthly or annual subscription basis. Office 365 applications and cloud-based services are available in a variety of product bundles intended for customers from students and home offices to enterprises. Progent offers fast and affordable online access to specialists with in-depth knowledge of Microsoft, macOS, iOS, and Google Android technology. Progent can help you to understand the many subscription plans available with Office 365 and integrate your information network with Office 365 in a way that delivers top business value. Progent's Office 365 integration consultants offer expertise with multi-vendor environments that include Windows, macOS or OS X, and Linux software. Progent can also help you to create and maintain hybrid networks that transparently combine on-premises and cloud products and services.
Best Practices Applied by Seasoned Engineers
Many organizations situated away from cities with ample network consultants resort to poorly trained or unseasoned local resources for vital IT support. This can result in a network that is undependable or unproductive. Progentís team of Microsoft and Cisco certified consultants average more than ten years of hands-on industry experience, in the trenches of IT support, performing a wide array of technical services for a broad mix of clients. This means that with Progent you receive not only high-level computer network skills, but a consultant who understands computer industry leading practices in using that knowledge to solve real-world information system problems successfully and in a consistent fashion.
High-level Project Management Consultants
For advanced project management assistance, Progent can provide access to senior IT professionals with decades of experience as IT project managers for application development, information technology implementation, and process engineering working with organizations ranging from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers offer world-class management expertise to assist enterprise clients to adhere to leading practices to make sure development or deployment projects are successfully completed on schedule and within budget.
Juniper and NetScreen Consulting
Progent's Juniper-authorized network engineers can help your company to design and implement Juniper Firewall/VPN platforms, enhance and support your infrastructure, and upgrade smoothly from discontinued equipment to current releases. Progent's Junos OS consultants offer support for Juniper's flagship network operating system to enable you to streamline the administration and improve the security of your Juniper VPN appliances and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software platformS and can help organizations manage networks that include a mix of Juniper's software platforms.
World-class Cisco Support from Expert CCIE-certified Consultants
Progent can provide convenient, immediate, and affordable access to Cisco CCIE consultants. CCIEs are elite network experts who are awarded this prestigious certification only as a result of strenuous testing by Cisco. CCIEs are able to handle the most complex problems surrounding network planning, setup, repair, and maintenance. Progentís CCIE professionals work intimately with Cisco in-house staff in identifying issues with Cisco's IOS software and developing fixes or obtaining patches to correct problems. Progent can provide quick access to a CCIE by telephone so that you can receive instant assistance for complex network problems that are impacting business productivity but are outside the scope of your local IT support providers.
Wide and Deep Expertise with Business Information Networks
Progentís team of more than 100 computer network consultants means clients benefit from the leverage of over 1,000 years of cumulative background and collective knowledge to fix the most troublesome computer issues. Progentís accredited information technology engineers have the knowledge and experience to identify solutions fast and implement them cost effectively.
Extended Hours Remote Support
Progent's economical extended hours remote technical support program provides clients 24x7 availability of online support from Progent's Technical Response Center (TRC). Support services offered beyond standard work hours include fixing issues with Microsoft-based servers, MS Windows desktop support, assistance with Microsoft Office applications, network and system backup and restore, and basic routing and switching support for Cisco technology.
Cisco ASA Firewall and PIX Firewall and Firepower Services Consulting
The latest generation of ASA 5500-X Family of firewalls with Firepower Services offer substantially more value than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-certified CCIE network consultants can assist you to maintain your legacy PIX or ASA 5500 firewalls and upgrade to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and on-premises support for ASA 5500-X firewalls with Firepower Services and can help your organization to plan, configure, optimize, administer and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
Microsoft SharePoint Server Help
Progent's Microsoft-certified Microsoft SharePoint 2013 specialists, SharePoint 2010 engineers and Microsoft SharePoint Server 2007 experts can help you rationalize the business justification for implementing the current version of SharePoint Server, advise you on the appropriate edition of SharePoint Portal Server for your application, provide configuration and integration services, assist you to install MS SQL Server as a supporting database, improve your network infrastructure, integrate your off-the-shelf and customized application software to work with SharePoint Server, develop a comprehensive security plan that encompasses portal technology, and provide maintenance and Help Desk services.
Planning Deployments of Cisco's Managed Switches
Progent's Cisco-certified CCIE network technology engineers can provide advanced online and onsite support for Cisco's Catalyst, Nexus and Meraki families of managed switches for applications that run the gamut from small organizations and campus LANs to enterprise data centers and public clouds. Progent can assist you to deploy Cisco's rapidly evolving switch technology to achieve the performance, scale, uptime, virtualization, data protection and manageability demanded by your organization. To learn about Progent's consulting and support for Cisco's extensive family of Catalyst switches, refer to Cisco Catalyst switch consulting and support. To learn about Progent's consulting and troubleshooting services for Cisco's Nexus family of switches, refer to Nexus switch consulting and support. To learn about Progent's support services for Cisco Meraki switches, refer to Cisco Meraki switches integration.
Unity Connection and Unity Express (CUE) Consulting
Cisco Unity Connection, an integrated extension of Unified Communications Manager, is a converged voicemail solution that promotes productive collaboration by providing flexible set of options for accessing voice messages within a framework that is easy to deploy and maintain. Cisco Unity Connection lets you access and manage your voice messages from your email inbox, web browser, Jabber, a Cisco Unified VoIP endpoint, an iPhone or other smartphone, or an iPad or tablet. Unity Express (CUE), available in certain Cisco ISR routers, provides cost-effective voicemail, integrated messaging, interactive voice response, and greeting services for small to medium businesses (SMBs) and corporate branch offices with as many as 500 voice mailboxes. Progent's Cisco-certified CCIE network consultants can provide Cisco Unity Connection and Unity Express (CUE) integration and technical support support to make sure your voice messaging deployment delivers maximum business value.
Get in Touch with a Progent Network Consultant
To see how to access a Progent computer consultant for online or on-premises assistance in , phone 1-800-993-9400 or go to Online Computer Support.