For office network systems located anywhere in the state of New Hampshire, Progent's Microsoft authorized technical team members can provide remote phone help and troubleshooting to repair your network systems troubles fast and affordably. Progent has developed enterprise-class skills, advanced software tools, and support knowledge bases to identify and fix network problems while avoiding the high cost and time delays normally associated with onsite service calls.
If your New Hampshire company is situated beyond the larger metropolitan areas such as Manchester, Nashua, or Concord, your local computer support options may be limited in expertise, or not available during an emergency. This can result in a office network that is unpredictable or causing wasted time due to technical problems going unresolved for too long. Progentís group of seasoned network professionals average more than twelve years of real-world industry experience, in the trenches of IT support, performing a broad range of technical projects for a diverse range of clients. This means you get not just the technical know how needed for the job, but a consultant with field proven methods for applying that expertise to assist with cost effective network solutions.
Juniper and NetScreen Support
Progent's Juniper Networks-certified network engineers can assist your company to plan and deploy Juniper Firewall/VPN technology, optimize and support your infrastructure, and migrate smoothly from outdated devices to current versions. Progent's Junos OS engineers offer support for Juniper's premiere network control software to enable your business to streamline the management and improve the protection of your Juniper VPN devices and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system products and can assist you manage networks that include a mix of Juniper's OS platforms.
Broad Expertise in Microsoft's Leading Server Environments
Progent's staff of IT consulting experts can assist large enterprises to architect, deploy, and support major rollouts of key Microsoft technology by providing services like Microsoft Active Directory design, Microsoft Exchange 2016 Server migration, Microsoft Exchange 2013 consulting, Exchange Server 2010 management, SharePoint Server 2013 configuration, Microsoft Skype for Business planning and deployment consulting and Lync Server 2013 management, plus Microsoft SQL Server 2016 upgrades and Microsoft SQL Server 2014 application development. Progent has helped some of the world's largest organizations to integrate solutions powered by Microsoft servers and offers branch office consulting services for enterprises with local offices in Silicon Valley and the or major cities throughout the U.S.
CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA in 2010 to verify a consultant's ability to design, implement, and support information system controls to reduce risk. Progent can provide the expertise of a CRISC-certified risk management consultant to assist you to create and execute a risk management plan that follows industry best practices promoted by CRISC and crafted to align with your company's risk appetite, business goals, and IT budget.
Advanced Project Management Experts
For advanced project management support, Progent can provide access to senior information technology experts with decades of background as technology project managers for program development, business systems deployment, and process re-engineering working with organizations from Big 4 companies to dot-com startups to state government agencies. These proven IT managers offer advanced management skills to assist enterprise clients to follow best practices to ensure that major projects are completed on time and on budget.
Wireless Site Survey
Progentís Wireless Site Survey assists you to plan and implement a wireless LAN optimized for your facilities, offering your business a WLAN that delivers the reception, performance, capacity, Quality of Service, data protection, and hand-off capability your business requires. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more detailed on-premises service. Progentís onsite wireless survey features physical inspection, RF and security audits of your current wireless network, evaluation of your site's floor plans, measuring for radio frequency contention, RF propagation modeling, selection of optimum locations for customer-requested Wireless Access Points including Aironet APs, Cisco Meraki cloud-managed APs and Apple AirPort equipment, and a detailed document describing a new wireless network.
Progent's Online Consulting, Development and Training Support for Microsoft Office Excel and Microsoft Office 365 Excel
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants can provide a broad variety of remote support services to help you to design, program, pilot test, install, administer, and debug business applications based on any version of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help your business to move your current Excel solutions to the newest versions of Excel, integrate Excel with Apple iOS and Android smart phones and tablets, and identify and fix compatibility problems between various versions of Excel. Progent can provide as-needed support to clients looking for a fast fix to a specific problem associated with Office Excel and Progent can also provide comprehensive project management services for migrating or creating mission-critical applications built on Excel. Progent's affordable online training for Office Excel can be custom tailored to meet the special requirements of individual users or groups.
BI Reporting and Analytics Consulting and Troubleshooting
Progentís business information reporting consultants offer online and onsite consulting to help your organization with any aspect of business intelligence reporting from debugging or modernizing applications to planning and deploying a comprehensive business intelligence solution. Progent's BI experts can assist your company to support your current BI system, help you to upgrade reports from a discontinued reporting platform to a modern solution, and deliver custom online training tailored to your specific needs. Progentís business reporting and analytics consultants can provide expertise in the leading business intelligence reporting tools including the SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins including Power Pivot, Power Query and Power View, and Report Designer.
Integration Help for Office 365 Applications and Services
Office 365 is Microsoft's growing suite of productivity programs and cloud services available on a monthly or annual subscription basis. Office 365 applications and cloud services are offered in a variety of product bundles targeted at customers ranging from individuals and households to enterprises. Progent can provide quick and affordable remote access to specialists with in-depth knowledge of Microsoft, Mac, iOS, and Android platforms. Progent can help you to understand the wealth of subscription plans offered with Office 365 and integrate your information network with Office 365 so you derive maximum business value. Progent's Office 365 integration consultants support multi-vendor networks that incorporate Windows, macOS, and Linux technology. Progent can also help you to build and maintain hybrid ecosystems that seamlessly combine local and cloud-based resources.
ProSight WAN Watch Infrastructure Management
Progentís ProSight WAN Watch network infrastructure monitoring and management service makes it simple and inexpensive for smaller businesses to map out, track, enhance and troubleshoot their networking hardware like routers, firewalls, and load balancers as well as servers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network diagrams are always current, captures and manages the configuration of virtually all devices connected to your network, tracks performance, and sends alerts when issues are discovered. By automating tedious management and troubleshooting processes, ProSight WAN Watch can knock hours off ordinary chores like network mapping, expanding your network, locating devices that need important software patches, or identifying the cause of performance issues. Learn more about Progent's complete ProSight family of low-cost network management outsourcing services for small and mid-size organizations.
Progent's Integration and Troubleshooting Services for Microsoft SQL Server 2014
SQL Server 2014 includes major improvements in key areas such as performance, availability, security, and cloud integration. SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that works transparently with all workloads including Online Transaction Processing, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and onsite consulting services including system design, deployment, management, troubleshooting, and software development expertise to enable organizations of any size to realize maximum business value from their SQL Server 2014 investment. If you are already using SQL Server 2014, Progent can assist your company to carry out a smooth transition to SQL Server 2016.
Cisco Unity Connection and Unity Express (CUE) Consulting
Cisco Unity Connection, a seamless expansion of Unified Communications Manager (CUCM), is a unified voicemail platform that accelerates productive collaboration by offering flexible set of options for accessing voice messages within an environment that is simple to deploy and maintain. Unity Connection allows you to access and manage voicemail from your email inbox, web browser, Jabber, a Cisco Unified VoIP endpoint, a smartphone, or a tablet. Cisco Unity Express (CUE), offered in select Cisco ISR routers, offers cost-effective voicemail, unified messaging, interactive voice response, and greeting functions for small to medium businesses and enterprise satellite offices with up to 500 voice mailboxes. Progent's Cisco-premier CCIE consulting experts can provide Unity Connection and Unity Express (CUE) integration and troubleshooting services to ensure that your voice messaging deployment gives you the highest possible business advantage.
Security Vulnerability Scanning for Small Businesses
Progent offers two ultra-affordable service bundles intended to enable small businesses to get a professional security evaluation from a certified security engineer. With Progent's External Network Security Inventory Scan, an engineer administers an extensive examination of your network from beyond your company firewall to determine possible weaknesses in the security posture you expose to the outside world. With Progent's Internal Security Inventory Checkup, an engineer executes a network scan from an authorized machine within your company firewall to determine vulnerabilities to inside threats. The two security inventory services are configured and run from a secured remote site.
Google Cloud Platform Planning and Integration Consulting
Progent's Google Cloud Platform (GCP) integration experts can provide cost-effective remote and on-premises consulting to assist organizations of any size to move all or part of their critical IT infrastructure to Google Cloud Platform (GCP). This can reduce management hassle and equipment expense and enable access to Google's state-of-the-art machine learning technology. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, system design and review, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance.
Talk to a Progent Network Support Expert
To find out how to access a Progent network consultant for online or on-premises help in , call 1-800-993-9400 or visit Online Network Support.