If your business network is in New Hampshire you can now get quick online access to a UNIX or Cisco CCIE engineer to help with the toughest issues affecting your IT network. Progent retains one of the most extensive teams of UNIX and Cisco CCIE consulting experts accessible by phone of any independent support firm in the United States. The cost is affordable, charges are by the minute, sign-up is quick, and support is world class.
If your New Hampshire organization is located outside of larger metropolitan areas such as Manchester, Nashua, or Concord, help from UNIX or Cisco CCIE engineers may be problematic during an emergency. This could mean lost revenue for your business, angry clients, unproductive employees, and distracted executives. By utilizing Progent, you can get in touch with a Premier consultant who can offer assistance whenever you require it to get your information system operating.
Because Progent bills for telephone-based service per minute, your business is invoiced just for services delivered. Progent imposes no initialization surcharge. Many remote support organizations demand large minimum fees or bill for every fifteen minutes or more. Progent's by-the-minute granularity and straightforward billing mechanism avoid large bills for speedy repairs.
If your New Hampshire business requires technical assistance for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's remote help, phone 866-776-4368, or refer to Contact Progent.
Why is Progent's Online Technical Support Program Unique?
Progent's seasoned staff of remote support engineers has a wide range of world-class information technology skills. This allows Progent's remote service specialists to deal successfully with the most challenging network trouble faster than is feasible with ordinary third-party support organizations or with the internal IT resources usually found in smaller companies. Progent has developed the technology and experience to fix problems efficiently in a wide variety of computer environments that incorporate mixtures of UNIX, Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE consultants have been awarded advanced credentials such as Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online service engineers also have a variety of high-level Cisco credentials such as Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.
In order to help businesses that run environments powered by a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows operating systems, Progent's online support team offers the services of consultants who hold prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide company-wide security consulting, Progent provides remote support from professionals who have qualified for the industry's top security certifications such as CISM consultants, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's technical knowledge coupled with Progent's cooperative approach to repairing network problems allows service escalation, if needed, to experts with relevant background to deal with unusually tough support calls. This speeds up remediation of urgent problems, prevents network downtime, and reduces technical support invoices.
For organizations throughout New Hampshire, Progent offers immediate online contact with a UNIX, Linux, Sun Solaris, Apple macOS or OS X specialist for emergency help to repair computer issues that are hurting productivity but are beyond the skill set of your in-house computer support group. Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE-Premier service team can analyze your system by means of the latest remote troubleshooting technologies in order to deliver quick and affordable evaluation and resolution of serious IT issues.
Services Progent's Phone-based Support Experts Can Offer Your New Hampshire Company
Progent network engineers are qualified to deliver advanced assistance for a comprehensive set of UNIX/Linux, Apple OS X, Cisco, and Microsoft Windows products and technologies such as:
Online Expertise for UNIX, Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X remote computer service staff can assist New Hampshire companies to maintain an extensive set of computer products and technologies that include network infrastructure, email solutions, security expertise for networks and business processes, Microsoft Windows integration with UNIX/Linux, Sun Solaris, or macOS and OS X systems, virtual server products for processor consolidation and streamlined administration, and moving from out-of-date systems to contemporary environments powered by updated versions of UNIX, Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's support professionals can provide online troubleshooting for systems based on popular variants of the UNIX OS including:
Apple macOS and OS X,
IBM AIX Open UNIX,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
Silicon Graphics IRIX or familiar Linux packages including
Debian GNU/Linux and
Cisco Network Architecture and Security Solutions
Progent leads the network support arena for offering immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite networking professionals who are awarded this advanced credential by completing strenuous examinations administered by Cisco. The vast majority of Cisco CCIEs are employed by large enterprises or national Internet service providers (ISPs), and as a result their expertise is not easily available to smaller companies.
Progent is one of the only IT technology support firms that ensures that Cisco CCIEs are accessible to assist small and mid-size organizations. Also, Progent facilitates convenient access to a CCIE via phone so you can receive immediate assistance for critical system problems that are impacting your productivity but are beyond the scope of your usual IT support providers. Progent's CCIE consultants can tie into your system via secure remote support tools in order to provide rapid and affordable analysis and repair of urgent system problems.
CCIE and CCNP Authorized experts from Progent can help you to plan, setup, and manage an integrated information system that can streamline business processes, lower expenses, and accelerate time to productivity. By offering Cisco integrated services routers expertise with Catalyst switches support and Cisco Aironet wireless products configuration help, Progent can significantly enhance the strategic value of your integrated network in New Hampshire. To learn more on Progent's services for Cisco network appliances, see Cisco Network Professional Support.
Microsoft Partner for Online Consulting for Windows
Progent's Microsoft-certified online service experts offer computer system troubleshooting and consulting help for all Microsoft server platforms. Progent is a Microsoft Partner and can provide your organization the assistance of support professionals who can assist you with a wide variety of technology expertise such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 maintenance,
Microsoft Exchange Server 2019 planning and configuration,
MS Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 integration,
Exchange Server 2010 management,
SharePoint Server 2016 migration and hybrid integration expertise,
SharePoint Server 2019 design and integration,
Skype for Business configuration consulting and Lync Server maintenance, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server migration, Microsoft SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and programming, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server training,
SBS Server 2011 consulting, and
Windows Essentials cloud integration.
Certified System Security Experts
Progent offers you access to expert CISM, CISSP and ISSAP security consultants who can deliver a range of system protection solutions to improve the defenses of your UNIX, Linux, Solaris, or Apple macOS and OS X network against internal or external threats or assist your business to recuperate fast from an attack. Security services available from Progent include: comprehensive security audits utilizing utilities such as GFI LANguard, NMAP Port Scanner, and products from Solar Winds and Hydra; rapid recovery from virus and worm assaults; integrating firewalls; planning secure techniques for remote and mobile connectivity; protecting your email system from spam and directory harvest attacks; and setting up round-the-clock network monitoring. To read additional information concerning Progent's security services for small and midsize companies, refer to Progent's Professional Services for Network Security.
Business Applications Support: Online Classes, Development, Integration
Progent's Mac technology consultants can support the creative facets of Mac computing by providing help services and training in imaging, sound, and video. Progent's consultants can provide expertise in a variety of Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Team can supply in-depth consulting expertise and training in special application fields such as ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, programming, and training for Microsoft business applications such as Microsoft CRM, Project, Microsoft Word, and Excel. To learn additional information about Progent's expertise, programming, and training offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.
Call Center Support Options
Progent offers a selection of service offerings for Help Desk Call Center assistance : UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Operations Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are intended primarily for businesses who need the timely accessibility of an effective Help Desk Call Center but who have limited budgets and internal support resources. Progentís Virtual Help Desk is a transparent extension of your current Help Desk team. Progent can operate as a main Call Center for your organization, serve as an escalation alternative for tough network issues, or be available in overflow situations when your other service providers are swamped. Progent's Help Desk Consulting Services can aid you in establishing an effective new Help Desk or improving your existing one, selecting or customizing Help Desk Call Center software products to address the special needs of your business, or providing temporary personnel to work remotely with your in-house Help Desk Call Center group to deal with demanding scenarios like software migrations.
Progent is a Microsoft Partner and has a large team of Cisco-certified network infrastructure experts. Progent's Call Center staff of seasoned UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft professionals can give your clients instant access to a reliable support resource with extensive experience in phone help and online repair service for small and medium-size business networks. Progent's concentration is on giving the Call Center a positive reputation as a significant contributor to company performance, and Progent's aim is to fix rather than merely report problems. For more information concerning Progent's Call Center support and outsourcing services, see Progent's Call Center Services.
Progent's Remote Support Tools
Get in Touch with a UNIX/Linux or Cisco Network Support Specialist Immediately
Progent's advanced customer support database software stores extensive histories for all support provided to Progent's clients. Every active Progent staff consultant has access to the history of support delivered to every customer by any team engineer. This history of problems and resolutions is structured as a conveniently accessible internal database that allows Progent's online technical engineers to share their knowledge with the whole team to make sure that the quality of Progent's technical support grows daily. Progent's certifications with major industry leaders including Cisco and Microsoft make available additional vast technical support databases and to manufacturers' internal engineering personnel that allow Progent's remote service specialists to arrive at the best solutions quickly.
To see how to ask a UNIX, Linux, Solaris, macOS or OS X consultant or a Certified CCIE for emergency phone-based consulting assistance in New Hampshire, call 1-800-993-9400 or go to Expert Remote Network Help.