If your company information network is in the state of New Hampshire you now have fast phone-based help from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified support specialist to fix urgent problems affecting your computer network. Progent offers the services of one of the largest groups of UNIX and CCIE-certified consultants available online of any nationwide support organization in the United States. The cost is affordable, billing is per minute, sign-up is quick, and support is unbeatable.
In case your New Hampshire network is based some distance from more populated metropolitan neighborhoods like Manchester, Nashua, or Concord, support from UNIX or CCIE-certified engineers could be limited when you have a network crash. This can cause a drop in income for your business, angry customers, idle workers, and defocused management. By contacting Progent's online services, you can get in touch with a Certified professional who can offer help whenever you require it to get your system operating.
Because Progent bills for remote support per minute, your business is invoiced just for support delivered. Progent asks for no startup fee. Many online support organizations apply substantial minimum time requirements or bill for every fifteen minutes or longer. Progent's small granularity and simple billing model eliminate unexpectedly large bills for quick fixes.
If your New Hampshire company needs online assistance for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's online help, phone 866-776-4368, or go to Contact Progent.
What Makes Progent's Online Support Services Special?
Progent's seasoned team of online support professionals offers a wide array of in-depth computer knowledge. This enables Progent's remote service experts to deal successfully with the most complex network trouble more quickly than is feasible with typical independent support organizations or with the in-house support staff usually found in smaller companies. Progent has refined the technology and experience to fix technical issues economically in a wide variety of network configurations that feature combinations of UNIX, Linux, Solaris, macOS and OS X, Microsoft, and Cisco technologies. (See Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE support experts have qualified for professional certifications such as Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online service engineers also hold a number of key Cisco certifications which include Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), CCSP, Voice Professional (CCVP), CCDA and CCDP.
To assist companies that run networks incorporating a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft technology, Progent's remote service team makes available the services of consultants with prestigious Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering advanced security consulting, Progent provides phone-based contact with engineers with important security credentials such as Certified Information Security Manager (CISM) Engineers, CISSP specialists, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's technical knowledge combined with Progent's team-oriented approach to repairing technical problems streamlines service escalation, if needed, to experts with sufficient competence to deal with particularly tough jobs. This accelerates remediation of emergency problems, prevents system disruption, and minimizes technical support bills.
For organizations throughout New Hampshire, Progent offers immediate online access to a UNIX/Linux, Sun Solaris, Apple macOS or OS X engineer for emergency support to repair network problems that are damaging productivity and are not within the comfort zone of your local computer support organization. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Certified consultants can connect to your system using state-of-the-art remote support technologies that allow them to perform quick and economical diagnosis and repair of serious network problems.
Services Progent's Phone-based Support Experts Can Provide Your New Hampshire Company
Progent network consultants are qualified to provide expert assistance for an extensive array of UNIX, Apple Mac, Cisco, and Microsoft products and technologies such as:
Remote Expertise for UNIX, Linux, Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X remote technical support staff can assist New Hampshire companies to maintain an extensive set of computer products and technologies including system infrastructure, messaging solutions, security consulting for computer systems and business processes, Windows integration with UNIX/Linux, Solaris, or Apple macOS and OS X platforms, VMware options for processor consolidation and centralized administration, and migration from out-of-date applications to contemporary solutions powered by newer versions of UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft Windows.
Progent's service experts can provide remote technical help for computers based on leading variants of UNIX including:
Apple macOS and OS X,
HP-UX (Hewlett Packard UNIX),
SGI/Irix or common Linux products including
Debian GNU/Linux and
Cisco Network Architecture and Security Products
Progent leads the network support arena for providing immediate and economical access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level network consultants who qualify for this advanced certification by completing thorough testing administered by Cisco. Most Cisco CCIEs are employed by big enterprises or nationwide Internet service providers, and as a result their skills are not readily accessible to smaller companies.
Progent is one of the rare IT technology consulting organizations that makes sure that CCIEs stay accessible to support small and mid-size companies. Also, Progent offers convenient communication with a CCIE by telephone so that you can benefit from immediate support for urgent system issues that are hurting your business but are outside the comfort zone of your ordinary IT maintenance personnel. Progent's CCIE support experts can tie into your system using state-of-the-art remote troubleshooting technology to provide rapid and affordable analysis and resolution of serious network trouble. To find out more information concerning Progent's services for Cisco network appliances, see Cisco Network Engineering Services.
Microsoft Certified Partner for Phone-based Technical Support for Windows
Progent's Microsoft-certified online support professionals offer computer problem solving and consulting assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your business the assistance of support professionals who can assist you with a broad range of technology expertise such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 maintenance,
Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 configuration,
Exchange 2010 maintenance,
SharePoint 2016 migration and hybrid deployment support,
SharePoint Server 2019 planning and integration,
Microsoft Skype for Business integration support and Lync maintenance, Forefront Threat Management Gateway management and ISA Server 2006 maintenance, Microsoft SQL Server 2017 expertise,
Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server training,
SBS Server support, and
Windows 2012 R2 Essentials migration and cloud integration.
Premier Security Consultants
Progent provides you the services of expert CISM, CISA and CISSP security professionals who can deliver a range of security services to improve the protection of your UNIX, Linux, Solaris, or macOS and OS X network against internal or external threats or help you to revive quickly from an assault. Security solutions available from Progent include: extensive security analysis utilizing platforms such as GFI LANguard NSS, NMAP Port Scanner, and products from Solar Winds and Hydra; fast recuperation from virus and worm assaults; configuring firewalls; designing safe techniques for remote and mobile access; protecting your email infrastructure against spam and DHA attacks; and offering 24x7 network monitoring. For additional information about Progent's security support for small and midsize companies, go to Progent's Engineering Expertise for System Security.
Business Applications Support: Webinar Training, Development, Troubleshooting
Progent's Apple Mac technology experts can support the creative facets of Macintosh environments by providing help services and training in imaging, audio, and video. Progent's support professionals offer expertise in a variety of Apple Mac programs including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Team offers in-depth engineering expertise and training in specific application areas including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, programming, and education for familiar Microsoft applications such as CRM, Microsoft Office Project, Office Word, and MS Excel. For more about Progent's consulting, custom programming, and training offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Team.
Help Desk Service and Outsourcing Alternatives
Progent offers three service offerings for Help Desk Call Center services : UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Operations Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are designed mainly for companies who require the immediate availability of an effective Help Desk Call Center but who have limited funds and IT management bandwidth. Progentís Virtual Help Desk is a transparent supplement to your existing Call Center staff. Progent can act as a main Help Desk for your business, serve as an escalation resource for the most challenging technical issues, or be ready in overflow situations when your other service providers are swamped. Progent's Help Desk Consulting Services can assist you in building an effective new Help Desk or improving your existing one, selecting or customizing Help Desk Call Center software products to address the particular needs of your business, or providing supplemental personnel to operate online with your internal Help Desk group to handle demanding scenarios like system upgrades.
Progent is a Microsoft Partner and has a skilled roster of Cisco-certified network specialists. Progent's Call Center staff of seasoned UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft experts can give your customers fast communication with a large technical support team with extensive experience delivering telephone-based help and online repair service for small and midsize business information systems. Progent's focus is on giving the Help Desk a positive reputation as a significant driver of business success, and Progent's charter is to resolve rather than simply document problems. For more about Progent's Help Desk support and outsourcing services, see Progent's Call Center Support.
Progent's Remote Technical Support Technologies
Progent has deployed a set of customized tools, evolved over more than a decade of use, focused on promoting the highest standard of efficiency for providing online technical help and troubleshooting for small and medium-size company IT networks. Progent provides safe Virtual Private Network support for gateways from multiple leading sources such as Microsoft, Cisco, Netscreen and Watchguard. Secure VPN remote access enables the engineers of Progent's Technical Response Center to interface to your network without violating system security.
Progent's advanced service database software includes comprehensive documentation for all service provided to Progent's clients. Each active Progent team engineer has access to the specifics of support provided to every client by any team engineer. This archive of problems and solutions is organized as an easily retrievable internal knowledge base that allows Progent's online technical experts to share their knowledge with the whole team to make sure that the quality of Progent's support services improves daily. Progent's certifications with major vendors including Cisco and Microsoft make available additional vast technical support knowledge bases as well as to manufacturers' in-house technical staff that enable Progent's remote consulting experts to come up with the optimal solutions quickly.
Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Specialist Immediately
To learn how to ask a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco certified CCIE for emergency remote engineering expertise in New Hampshire, phone 1-800-993-9400 or go to Urgent Remote Computer Help.