For business network systems located in the state of New Hampshire, Progent's Microsoft qualified technical experts can deliver remote phone support and troubleshooting to resolve your network systems issues fast and affordably. Progent has acquired enterprise-grade expertise, sophisticated tools, and support databases to diagnose and resolve IT problems without the high cost and delays associated with on-site technical service visits.
If your New Hampshire company is located outside of the larger urban areas such as Manchester, Nashua, or Concord, your nearby network systems support options may be limited in technical expertise, or unavailable during an emergency. This can result in a network that is unusable or causing productivity loss due to technical issues continuing for too long. Progentís team of seasoned network professionals average more than 10 years of real-world IT industry experience, in the trenches of network systems support, performing a large variety of technical projects for a diverse range of customers. This means you obtain not just the technical skills needed for the job, but a consultant with field proven methods for applying those skills to provide efficient network solutions.
ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting outsourcing service offers complete hosting of a small or mid-size company's production servers in a solution that gives the maximum level of dependability and scalability and is in addition simple to move to any data center. Progent's Private Cloud hosting and management options are based on mature virtualization platforms that allow small and midsize businesses with mixed- platform environments to save dramatically on the costs of capital equipment, infrastructure maintenance, and IT management while achieving enterprise-class reliability and an unprecedented degree of vendor flexibility. Learn more about Progent's ProSight family of managed IT services for small organizations.
CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor credential is an important achievement that signifies expertise in IS security auditing. Certified by the American National Standards Institute, the CISA accreditation has consultants undergo a comprehensive examination given by the ISACA international professional association. Progent can provide the services of a CISA-Premier Cybersecurity audit consultant trained to assist businesses in the areas of IS audit process, information technology administration, network assets and architecture lifecycle, IT service delivery, protection of information assets, and business continuity planning.
Disaster Recovery/Business Continuity Planning Help
Progent offers advanced online expertise for disaster recovery/business continuity planning, testing, and training to help your company to respond to potential catastrophes, minimize service disruption for your essential IT functions, avoid data loss, and meet examiners' letters and contractual requirements. Progent's business continuity experts can work closely with your management and network administration staff to perform risk and business impact analysis, identify dependencies, identify human and physical assets needed to run your organization, determine business-critical IT functions and define allowable recovery times, qualify hot backup centers, configure secure offsite connectivity for key employees, plan emergency notification mechanisms and define responsibilities for staff, document a complete recovery plan, and provide training for key people to execute the agreed upon solution. Progent's Windows Server 2016 disaster recovery consultants can assist you to create a cost-effective disaster recovery solution for hybrid cloud environments using failover cluster technology proven in Microsoft's Azure cloud.
Online Support for Microsoft Windows Server 2008
The complexity and integration demands of Windows Server 2008 R2 calls for an IT consultant with hands-on experience and diverse knowledge in designing and deploying efficient end-to-end business information environments. The experience of Progent's Microsoft-certified Windows Server 2008 experts, with an average of over a decade of background supporting Microsoft-powered technology, helps insure your success in supporting and troubleshooting your Windows Server 2008 R2 environment. Progent's certified Windows Server 2012 R2 support experts can also assist you to evaluate the advantages of upgrading from Windows Server 2008 to Windows Server 2012 R2 or later. If you are considering building a hybrid network model that combines local resources with public cloud services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid solutions.
GIAC-certified Information Assurance Consultants
GIAC information assurance certification was founded in 1999 to validate the skill of IT security professionals. GIAC certifications are acknowledged by businesses and institutions throughout the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide expertise with all of the security services addressed under GIAC certification such as auditing network security mechanisms, incident management and response, traffic analysis, web-based services security and security information and event management (SIEM) solutions.
Online Technical Support for Microsoft Windows and Cisco-based Networking Environments
Progentís Technical Response Center offers world-class remote support for Microsoft and Cisco-based systems anywhere in the United States. Progent's certified engineers have the experience to assist you to troubleshoot and solve complex network problems rapidly and cost effectively. The scope of technical expertise offered by Progent's staff of engineers makes it possible to escalate even the toughest problems to the right specialists as necessary. Whether you need one-time phone support and online troubleshooting or ongoing access to a Helpdesk Call Center, Progent's consultants can provide your small business with enterprise-level expertise without the high cost and administrative overhead of running a big in-house IT organization.
Easy Payment Methods
Progent's convenient payment options for Cisco Unified CM and Cisco Unified CM Express Integration and Troubleshooting
Cisco Unified Communications Manager (Unified CM), originally named CallManager, acts as the center of Cisco's communications and collaboration solution. CUCM and Unified CM Express provide an advanced IP-PBX by integrating closely with applications like Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's CCIE-certified CUCM and CallManager consultants can help with any aspect of Unified Communications Manager support and troubleshooting in areas such as integrating Cisco Voice over IP phones and video IP phones, reviewing dial plans, integrating SIP PSTN trunks and CUBE session border controllers, installing ISR G2 routers with CUBE networking support, designing Cisco UCS server failover solutions for high availability, and integration with Microsoft Exchange Server and Skype for Business.
Progent's Cloud Integration Support for Microsoft Windows 2012 R2 Server Essentials
Microsoft Windows Server 2012 R2 Essentials is a value-priced, entry-level operating system that allows small organizations to make the move from the traditional physical in-house datacenter to the contemporary hybrid networking model that combines local and cloud-hosted software and infrastructure. Progent's certified Windows Server 2012 R2 Essentials consulting experts can provide budget-friendly remote consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent can assist you to evaluate the potential productivity and cost advantages of moving to Essentials and adopting a hybrid local/cloud-based model for your network ecosystem. Progent can provide comprehensive project management so you can plan and execute a smooth move to Microsoft Windows Server Essentials, Office 365, and other Microsoft Cloud applications and services. (Learn about Progent's Office 365 integration with on-premises Exchange deployments and Azure planning and integration support.) Progent can also provide continuing consulting help, technical support, and training.
Microsoft SharePoint Support Services
Progent's Microsoft-certified Microsoft SharePoint 2013 engineers, Microsoft SharePoint 2010 engineers and SharePoint 2007 support professionals can assist you to rationalize the business case for deploying the latest release of SharePoint, advise you on the appropriate version of Microsoft SharePoint for your application, offer setup and deployment services, help you to install MS SQL Server as a supporting database manager, optimize your network integrity, integrate your off-the-shelf and customized application software to operate with SharePoint, develop a company-wide security plan that encompasses portal solutions, and provide maintenance and Contact Center services.
PC and Mobile Device Unified Configuration Management Support
Progent's Microsoft-certified consulting team offers Configuration Manager 2016 cloud integration, Microsoft System Center Configuration Manager (SCCM 2012) design and deployment and Microsoft Intune consulting to centralize and simplify the management of your PCs along with your Cloud-connected tablets and smartphones. Progent can assist you to upgrade smoothly to Configuration Manager 2016 from an older device and application management platform or help you to modify your existing SCCM 2016 environment to support your evolving business requirements.
Planning, Deployment and Troubleshooting Services for System center 2012 R2
Progent's System Center 2012 consulting experts have more than a decade of background deploying, supporting and troubleshooting the key components that make up Microsoft System Center and can help your organization to design, configure, manage, and fix your System Center ecosystem to optimize the availability and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-based fabric. Progent also can provide System Center 2016 upgrade planning and support to help your organization to move to the current edition of System Center from a previous release or from a third-party IT management platform to deliver the benefits of enterprise-class provisioning, centralized management, security, plus datacenter and critical application performance monitoring.
Contact a Progent Network Consultant
To learn how you can contact a Progent computer consultant for remote or onsite assistance in , call 1-800-993-9400 or go to Remote Network Support.