For office computer networks located in the state ofNew Hampshire, Progent's Microsoft authorized engineers can provide remote phone assistance and troubleshooting to solve your network troubles fast and affordably. Progent has developed top-notch expertise, sophisticated utilities, and support knowledge bases to diagnose and repair computer network problems while avoiding the high cost and delays normally associated with on-site service calls.

If yourNew Hampshirecompany is situated outside of the larger metro areas such asManchester, Nashua, or Concord, your local network systems support options may be limited in skills, or unavailable during an emergency. This results in a computer network that is unusable or causing wasted time due to technical problems persisting for too long. Progentís team of expert network engineers average more than 12 years of real-world IT industry experience, in the trenches of computer network support, performing a broad variety of technical tasks for a varied range of customers. This means you obtain not just the technical skills needed for the task, but a professional with demonstrated methods for applying that expertise to deliver cost effective network solutions.

Some Examples of Online Support Services Available from Progent for Cisco Routers
Among the common online Cisco router support services offered by Progent are configuring domain name, IP addressing, routing maps, T1, security logon banner and user accounts; configuring iBGP and HSRP, aggregate routing, static or BGP to EIGRP redistribution, and static route injection into OSPF; troubleshooting BGP peering arrangements, routing configuration, line settings and BGP peering arrangements; updating router's IOS image; configuring and testing failover; fixing VPN tunnel problems; producing a network diagram and documenting router setup; plus policy and fault tolerance planning.

High-level Project Management Consultants
For advanced project management support, Progent can provide the services of senior IT professionals with decades of experience as technology project managers for application development, business technology deployment, and process re-engineering working with organizations from Big 4 companies to dot-com startups to state government agencies. These proven IT managers offer world-class management expertise to assist enterprise customers to follow best practices to ensure that strategic projects are completed on time and on budget.

Project Server Expertise
Progent's Microsoft Project Server experts can provide advanced remote and onsite support for Project Server and for all Microsoft platforms that integrate in conjunction with Microsoft Project Server. Consulting support services provided by Progent include Microsoft Project Professional integration, SharePoint Server 2013 design and deployment, Microsoft SQL Server 2016 integration, SQL Server 2014 support, Microsoft Exchange Server 2016 planning and deployment, Exchange Server 2013 integration, Exchange Server 2010 management,Excel and Office 365 Excel application support, plus PowerPoint and Visio webinar training. Progent can provide Cisco-certified CCIE network consultants to assist your company to optimize your environment to support local, branch, at-home, and mobile workers so that they can utilize Project Server to work together safely and productively. Progent's certified security consultants can help your IT team to define and enforce security workflows that safeguard important business data without interfering with the efficient sharing of legitimate information.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a brief discussion with a Progent information assurance consultant. The interview is designed to help assess your company's ability either to block or recover rapidly after a ransomware incident. Progent will work with you personally to collect information about your existing AV defense and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply best practices to deploy an efficient security and backup/recovery system that meets your company's needs. For details, refer to Progent's ProSight Ransomware Preparedness Report.

Easy Payment Options
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment options for Immediate Help for Urgent Issues
With Progentís
urgent remote computer support services, your company can get instant support for issues that are causing lost productivity. Remote support does away with the lengthy wait and higher cost required for in-person network service. For day-to-day network administration work, Progentís remote support consultants can perform the majority of jobs within minutes of receiving a request, instead of forcing your company to wait for up to a day for on-premises help to show up.

Planning Deployments of Cisco's Managed Switches
Progent's Cisco CCIE-certified network engineers can provide advanced remote and onsite support and troubleshooting for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for environments that range from small or midsize organizations and campus networks to giant data centers and service providers. Progent can help you to deploy Cisco's continually evolving switching technology to realize the performance, expandability, resilience, virtualization, data protection and ease of management demanded by your organization. For information about Progent's consulting and support for Cisco's market-leading portfolio of Catalyst switches, refer to Catalyst switch consulting and support services. For information about Progent's consulting services for Cisco's Nexus family of data center switches, see Nexus switch consulting services. To learn about Progent's support services for Meraki switches, go to Meraki switches consulting services.

Design, Integration and Support Expertise for Microsoft System center 2012 R2
Progent's System Center 2012 consulting experts have more than a decade of background integrating, maintaining and fixing the key platforms that make up System Center and can assist your organization to design, install, maintain, and repair your System Center 2012 R2 ecosystem to optimize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-connected datacenters. Progent also offers System Center 2016 upgrade consulting to help you to transition to the latest edition of Microsoft System Center from an older release or from another IT management solution to provide the advantages of enterprise-class deployment, management automation, security, plus datacenter and application performance monitoring.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC was founded in 1999 to certify the knowledge of information technology security experts. GIAC certifications are acknowledged by businesses and government organizations around the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide support for all of the network security services addressed within the GIAC certification including evaluating infrastructure security mechanisms, event handling, intrusion detection, web application security and security information and event management (SIEM) solutions for compliance with regulatory mandates for promptly reporting security events.

Virtualization Consulting
Virtualization techniques allow IT organizations to optimize resource utilization, streamline network operations, and enhance application continuity and data protection. run multiple virtual servers on a single actual computer. Common applications for virtual servers are hardware consolidation, low-cost hosts for applications that require outdated operating systems, and economical quarantining of software development or pilot environments from production systems. Progent's virtual server engineers can provide Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking consulting, Microsoft Windows Hyper-V Virtualization consulting, VMware vSphere configuration and troubleshooting, VMware NSX virtual network architecture and management, and Citrix XenServer virtual server assistance. Progent can install virtual servers to optimize speed, reliability and manageability while at the same time lowering costs; propose and validate disaster recovery strategies that reduce productivity loss in case of a catastrophe; and provide continuing maintenance, repair, and engineering services as virtualization technology evolves.

Planning and Migration Help for Microsoft Windows 10
Progent's Windows Windows 10 planning experts can assist businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any older release of Windows. Online and onsite evaluation and migration support for Microsoft Windows 10 offered by Progent's consultants include Return on Investment analysis, project management, application compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud solutions, mobile device management and synchronization, telecommuter connectivity, security and compliance, automated deployment and administration, infrastructure design, Wi-Fi support, disaster recovery planning, custom training for network management staff and users, and ongoing consulting support.

Catalyst 9100 Family of Wi-Fi 6 802.11ax APs Consulting
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 WAP experts offer affordable remote and on-premises help for Catalyst next-generation Wi-Fi 6 wireless APs. For more information about Progent's support for Catalyst 9100 Family of Wi-Fi 6 802.11ax Access Points, see Cisco Catalyst 9100 802.11ax APs solution design, configuration, and management services.

ProSight Enhanced Security Protection: Unified Endpoint Security
ProSight Enhanced Security Protection services deliver affordable multi-layer security for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, endpoint management, and web filtering via leading-edge tools packaged within one agent accessible from a unified console. Progent's security and virtualization experts can help your business to plan and configure a ProSight ESP environment that addresses your organization's specific requirements and that allows you demonstrate compliance with government and industry data security standards. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require urgent attention. Progent's consultants can also help your company to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

Contact a Progent Computer Consultant
To learn how to get in touch with a Progent computer consultant for online or on-premises help, phone 1-800-993-9400 or visit Remote Computer Support.



An index of content::

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